Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
AA DTW-ORD-DTW/PS  
User currently offlineAIR757200 From United States of America, joined Jul 2000, 1579 posts, RR: 7
Posted (7 years 3 months 2 weeks 3 days 16 hours ago) and read 3217 times:

I had to go to ORD for a couple of hours last week. Just like my other trip reports; just the basics..


Routing: AA/DTW-ORD
EQP: MD-80
Status: On-Time
Cabin: First
Flight Service: A-
Customer Service: A- (by observation)
F/A Attitude: Positive

As usual, I was running kind of late, I got to the gate about 6:55 for a 7:10, I already had my boarding pass waiting for me with my upgrade cleared, most of the passengers had boarded. The next flight, the flight I really wanted but couldn't get positive-space on was delayed so I was relieved that I was talked into this earlier 7:10 flight, as I needed to be at ORD by a certain time. The gate agent gave two PL members comp. upgrades, so that they could get two standbys from the next delayed flight on (good customer service!). We pushed off the gate on-time and the flight was full. We departed for ORD after about a ten minute wait for ORD ATC, which for me, the later we get into ORD the better! The flight was very smooth, the F/A came around with drink service; this flight, either cabin was a juice and coffee flight only as it was only a 45 minute flight. We came in for landing at ORD just a few minutes past scheduled time due to morning traffic.


Routing: AA/ORD-DTW
EQP: 757
Status: On-Time
Cabin: First
Flight Service: A
Customer Service: B+ (by observation)
F/A Attitude: Very Positive

I finished up about noon, so I had time to just hang around, I grabbed some lunch and waited by my gate. The gate agent came up to meet the flight, which was early inbound and people came up to start asking questions- but obviously you could tell he was very tied up and told a few in line that he wasn't open yet. But of course, people just stood there as though the flight was going to leave without them, even though they still had over an hour before departure time (sigh!), so he just answered a few, and then continued to work on some print-outs and then met the in-bound. I had my coworkers in another city check-me in, so I went to an SSD and printed out my boarding card, but got a text from a coworker that I will be upgraded, so sure enough, I got my upgrade cleared. I ran into some other coworkers and finally boarded about 10 mins prior to departure. The cabin had one open seat at close-out; the lead F/A was very friendly as was the one that would be assisting him for the flight. After push-back, we taxied, and departed promptly. The F/A's were extremely attentive and many of the other F/C passengers really enjoyed the lead and the assist F/A (lots of laughs, conversation, etc.). Great work!


A good batch of AA'ers.  Smile

1 replies: All unread, jump to last
 
User currently offlineTriple7man From Thailand, joined May 2005, 750 posts, RR: 0
Reply 1, posted (7 years 3 months 2 weeks 3 days 15 hours ago) and read 3135 times:
Support Airliners.net - become a First Class Member!

Nice concise report and I'm glad you got good service on AA. Are you an airline employee? If so what do you do?
(I'm retired AA living in Japan as a missionary)



Have you kissed a 777 today?
Top Of Page
Forum Index

Reply To This Topic AA DTW-ORD-DTW/PS
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
AA (N/R) DTW-ORD-HPN-ORD-DTW posted Wed May 5 2004 03:39:06 by AIR757200
AA DTW-DFW-LAX-DFW-DTW (NR) posted Wed Sep 3 2003 06:26:00 by AIR757200
AA DTW-MIA-DTW posted Tue Aug 12 2003 02:14:09 by AIR757200
AA DTW-DFW-DTW Part 2 (Training) posted Sat May 26 2001 21:16:17 by AIR757200
AA DTW-DFW/Training/DFW-DTW posted Sat May 12 2001 05:38:28 by AIR757200
AA DTW-DFW F/C RT posted Sat Feb 24 2001 04:34:13 by AIR757200
VLC-MAD-JFK / LGA-DTW / DTW-LHR-BCN (No Pics) posted Sat Jul 14 2007 01:23:36 by UPPERDECKFAN
AA - PHL-ORD-LAX -w- Pics (Part 1) posted Tue May 16 2006 05:29:27 by ITGeek
AA MSP-ORD-LGA-ORD-MSP (with Lots Of Pics) posted Tue Mar 21 2006 02:46:50 by 767747
AA DFW-ORD-LHR Lots Of Pics posted Mon Jan 30 2006 10:01:56 by DFW13L

Sponsor Message:
Printer friendly format