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NGO-CDG Business Class – JL 777-200ER (pics)  
User currently offlineUTA_flyinghigh From Tunisia, joined Oct 2001, 6495 posts, RR: 48
Posted (8 years 9 months 2 weeks 4 days 9 hours ago) and read 23352 times:

So here is the third TR of our summer of frying and the second part of the JAL TR (see outbound Y TR in the same forum).

As mentioned previously, although JL operates the flight, it is actually a codeshare with Air France as the French airline does not operate to NGO with their own metal.

We knew even before starting our Japanese excursion that the return would be upfront as this was a goodwill gesture from AF as some strange occurrences happened to our Y reservation which resulted in our assigned inbound seats mysteriously disappearing.
It seems AF’s IT department has quite a lot of issues to resolve.

Back to topic, after a taxicab ride from our hotel to the Meitetsu train station and the susbsequent 30-minute ride to Chubu Centrair (sorry Jer, no train TR   ) we were at the First Class counter checking in for our flight : http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-2-800.jpg

The check-in took a little while as we were on separate PNR’s on the connecting flights.
We were given BP’s with seats 7A and 7C as well as two invites to the Sakurhaa lounge.

After a lengthy wait at the security check/immigration/customs we made our way towards aforementioned Sakura lounge.
This turned out to be a little disappointment as there was very little food (crackers and rice cakes only) and a limited choice of beverages (soft drink dispenser and green tea, few alcoholic drinks).

The lounge’s sole interest resides in the fact that it provides nice clean windows from which one can easily shoot the activity on the apron:


After a while we got bored so we decided to check out our gate and aircraft.

Our return airplane was JA708J which is seen here immaculate under the blistering summer sun: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-4-800.jpg

Our flight information displayed: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-6-800.jpg

Boarding was on time with families, “Seasons” business class and elite FF’ers were given priority.

We were therefore the first into the C cabin which gave us plenty of time to stow our cabin baggage in the huge overhead bins and get settled to our surroundings : http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-7-800.jpg

Boarding was relatively long as we had passengers on connecting flights who were running a bit late.
We pushed back 10 minutes late with the ground crew dwarfed by the huge GE90 engines: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-9-800.jpg
The safety demonstration video was shown during taxi, this was in the form of a video played over the aircraft’s TV screens.
Taxi to the active runway was short (around 5 minutes) but we had to hold for a little while. As on the outbound flight, we had the pleasure of seeing the activity in front of the aircraft as JAL's 777's are equipped with videos camerhaas: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-10-800.jpg

We were lining up and airborne under very hot conditions (38° C) and bright sunny weather: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-12-800.jpg


We had a nice view of Chubu airport shortly after takeoff:

We then did a 360° turn which enabled us to see a TG 772 departing from the same runway:



We settled onto level flight fairly soon and I started documenting our flight:
The seat: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-20-800.jpg

Seat controls:

IFE controls: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-21-800.jpg

Enjoying life: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-26-800.jpg



Lunch orders were taken as soon as we reached our initial cruising altitude at FL330.

The menu on that day: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-30-800.jpg

It started with an aperitif (choice of alcoholic and non-alcoholic beverages) with a hot appetizer, nuts and crackers. Being French, I ordered Piper Heidsieck champagne: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-32-800.jpg


We were entertained by a short clip detailing the do’s/don’ts onboard the aircraft.
Some comical excerpts: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-34-800.jpg


The main course was served after a second round of appetizers/drinks.

I had chosen the Western meal (starter, see menu pic): http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-36-800.jpg

Here is the special-order Muslim meal (starter): http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-37-800.jpg
Red and white wines (French, Japanese and Chilean) were offered during the meal as well as a choice of fruit juices, sodas and Japanese sake.
Here is the Western main course (Kobe beef with butter sauce): http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-39-800.jpg

Cheese and dessert were next, followed by a choice of tea, coffee or green tea. I only took the dessert though: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-40-800.jpg

A choice of chocolates and liquors were served after the dishes were cleared: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-41-800.jpg

After lunch the duty free cart appeared with products at Japanese (read:open-jaw ) prices. I chose to document the cabin: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-70-800.jpg


The first disappointment then started: JAL does not give out amenity kits in C but pass through the aisles with a tray containing the various toiletry items (toothbrushes, earplugs, face masks, etc…). They do however give out pyjamas and slippers which were very comfortable (I am actually wearing them now )

Then another disappointment awaited us. The headsets handed out were the same as in Y with no noise-reduction or large headphones. This seems strange as most intercontinental airlines have active noise-reduction headsets in C.

A bar with snacks and refreshments was set up in near the galley: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-45-800.jpg

The cabin lights were then switched off:

Our situation before I dozed off: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-42-800.jpg



Time to put the Shell seat in the 180° flat bed position: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-47-800.jpg

ZZZZZZZZZZZZ: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-52-800.jpg


My sleeping experience did not last long however as the pillow was too small and too soft whereas the seats were too hard and the cloth uncomfortable.
The seat pitch and recline was excellent but the width was ridiculous. The F cabin of NW and CO on transcontinental domestic US flights is actually larger.

I therefore decided to watch Shrek 3 on the MAGIC-III AVOD IFE.
As I was feeling a bit peckish I browsed the on-demand menu:

I then ordered the beef stew with a sandwich and a a glass of apple juice: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-49-800.jpg

The situation at that time: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-50-800.jpg



I slept a little more until we both woke up roughly two hours before landing: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-69-800.jpg
We were flying rather high as we had burned off most of the fuel: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-64-800.jpg


We ordered our dinner as we felt hungry after all these hours of flying.
Here is the Japanese dinner: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-62-800.jpg

The Muslim dinner: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-58-800.jpg

Both finished with ice cream and coffee: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-60-800.jpg

We then started our descent towards CDG: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-63-800.jpg


Last pic before buckling up: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-74-800.jpg

The nicey Parisian weather:

Landing 12 minutes early on runway 26L: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-77-800.jpg

We saw Concorde during our taxi to the gate: http://i57.photobucket.com/albums/g220/UTA_flyinghigh/Hair%20Craft/JA708J%2016%20aout%202007/JL437-August2007-79-800.jpg

Deplaning was quick and we were soon on our way to our connecting flights.

Score : 7/10…that’s right, lower than the outbound Y flight. The service was excellent, the arrival early and the meals tasty but the seat is a real disappointment. The cloth texture is horrid, the width is foolishly small and the material is too hard. The absence of amenity kits and noice-reducing headphones (especially in a T7) is a courageous choice for a premium cabin. I was hoping for more given JAL’s reputation but it appears they are far from SQ, TG and even KE (the other Asian airlines I recently sampled in C).

Comments and questions welcome  

[Edited 2007-08-17 20:53:12]

Fly to live, live to fly - Air France/KLM Flying Blue Platinum, BMI Diamond Club Gold, Emirates Skywards
21 replies: All unread, jump to last
User currently offlineEK20 From , joined Dec 1969, posts, RR:
Reply 1, posted (8 years 9 months 2 weeks 4 days 9 hours ago) and read 23262 times:

Great pics again. Glad you got the upgrade - you look like you really enjoyed it.  Smile

User currently offlinePlateMan From United States of America, joined May 2007, 925 posts, RR: 0
Reply 2, posted (8 years 9 months 2 weeks 4 days 7 hours ago) and read 23056 times:

Thanks for the great tr and pics. You made it feel like we were on the plane with you.

I am little confused, you got the upgrade to C for free b.c. of a problem?

"Explore. Dream. Discover." -Mark Twain
User currently offlineBuck3y3nut From United States of America, joined Jul 2006, 887 posts, RR: 0
Reply 3, posted (8 years 9 months 2 weeks 4 days 7 hours ago) and read 23035 times:

excellent trip reports... Enjoyed reading all of them... Great work and looks like you enjoyed your trip a lot...
How was Japan?

User currently offlineKHI747 From United States of America, joined Oct 2000, 1621 posts, RR: 1
Reply 4, posted (8 years 9 months 2 weeks 4 days 7 hours ago) and read 22976 times:

Nice TR mate...great pics..

Whose the lady with you btw?

User currently offlineAirbuseric From Netherlands, joined Jan 2005, 4402 posts, RR: 48
Reply 5, posted (8 years 9 months 2 weeks 4 days 6 hours ago) and read 22909 times:

Sorry to read your disappointment about the seat in Seasons Class. I can imagine you might feel cramped, but the seat suits usually fine for the Japanese traveller. Or course, no excuse for JL: this company aims to become the best airline in the world, so they should get to realize that some of the airlines' services and offers are not really 'up to date' with the 21st century standard in aviation.
As an insider, I can inform you that meal services will again be updated in the near future. I also hope that JL will change the meal in especially C class. I don't like it to see the (usually empty) plates of the starter next to the hot main dish. Other airlines clean up your table a bit and make place for the maindish, even with another side salat etc.
On the other hand, I like the china used with the menu, and the cuttlery is very good too! The on demand menu during the cruise of flight is a service since about 2 years now, and a big plus!
How about your seat. Row 7 is in the second C class section, and the first row in that cabin. Weren't you disturbed by the lights of the galley and/or the crew walking through the aisle during your rest?

Anyway, I am pleased to read your quite positive experience. Flights on time, no big complaints. That's what you want nowadays.


"The whole world steps aside for the man who knows where he is going"
User currently offlineUTA_flyinghigh From Tunisia, joined Oct 2001, 6495 posts, RR: 48
Reply 6, posted (8 years 9 months 2 weeks 4 days 1 hour ago) and read 22582 times:

Hello all,;

Thanks for the feedback.

Quoting PlateMan (Reply 2):
I am little confused, you got the upgrade to C for free b.c. of a problem?

The system messed up so bad our Y confirmed reservation disappeared into oblivion.

Quoting Buck3y3nut (Reply 3):
How was Japan?

Japan was great except for the heat wave that occurred during our stay ! Great hotel; nice food and sunshine  Smile

Quoting KHI747 (Reply 4):
Whose the lady with you btw?

A very good friend  Wink

Quoting Airbuseric (Reply 5):
Row 7 is in the second C class section, and the first row in that cabin. Weren't you disturbed by the lights of the galley and/or the crew walking through the aisle during your rest?

The curtain is very thick and the crew are as quiet as mice (but very efficient). It's a pity the hardware disappoints as the JAL crew are among the best I've seen.

UTA  checkeredflag 

Fly to live, live to fly - Air France/KLM Flying Blue Platinum, BMI Diamond Club Gold, Emirates Skywards
User currently offlineCollin260 From United States of America, joined Feb 2007, 21 posts, RR: 0
Reply 7, posted (8 years 9 months 2 weeks 4 days 1 hour ago) and read 22551 times:

Great trip report and awesome pics. Really enjoyed it. Thanks for sharing

The approximate flight time today will be 6 hours in First Class and 12 hours in Economy.
User currently offlineBNE From Australia, joined Mar 2000, 3215 posts, RR: 11
Reply 8, posted (8 years 9 months 2 weeks 3 days 23 hours ago) and read 22421 times:

Thanks for the trip report and the pictures.

Why fly non stop when you can connect
User currently offlineN751PR From Japan, joined May 2002, 1251 posts, RR: 1
Reply 9, posted (8 years 9 months 2 weeks 3 days 21 hours ago) and read 22281 times:

Another excellent report! Congrats on the upgrade.  bigthumbsup  Excellent pictures of NGO, makes me wish I can go back there as it's always a pleasure to do so (though I seem to have bad luck in terms of experience, though that isn't driving me away from visiting again! Big grin). One thing that caught my eye was the AY A340, back when I flew out of there in January it was still an MD-11. As much as I love both aircraft, I'm gonna miss seeing that trijet when I go up to the Skydeck.  Sad

Also, superb pics of the Shell Flat Seat! Haven't had the opportunity of trying it out (or any other form of B/E Aerospace's MiniPods  Wink).

"Ladies and Gentlemen it's happy hour. You will get two approaches for the price of one."
User currently offlineCabso1 From Canada, joined May 2005, 502 posts, RR: 0
Reply 10, posted (8 years 9 months 2 weeks 3 days 20 hours ago) and read 22212 times:

Great TR UTA_fartingloud!  Wink

Why the Moslem meal?


User currently offlineTriple7man From Thailand, joined May 2005, 788 posts, RR: 0
Reply 11, posted (8 years 9 months 2 weeks 3 days 17 hours ago) and read 22110 times:
Support Airliners.net - become a First Class Member!

Thank you for your reports on JAL's Business class. Japan Airlines is now a member of the Oneworld Alliance so let's see if that results in any changes. Cathay Pacific is also a founding member of the same alliance and their service is wonderful.
I take it you have returned to France. I guess you felt the heat wave here, but you missed the earthquakes. We had 2 of them on Thursday and 3 today.

Have you kissed a 777 today?
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8743 posts, RR: 53
Reply 12, posted (8 years 9 months 2 weeks 3 days 15 hours ago) and read 22038 times:
Support Airliners.net - become a First Class Member!

Nice follow-up report, more excellent photo's too,

JL 'C' is not that impressive from the looks of it, they seem to have quite a way to go to catch up with other majors in the area, ie SQ,CX etc.

Quoting UTA_flyinghigh (Thread starter):
we made our way towards aforementioned Sakura lounge.
This turned out to be a little disappointment as there was very little food (crackers and rice cakes only) and a limited choice of beverages (soft drink dispenser and green tea, few alcoholic drinks).

- Shame, a decent selection of snack & drinks is important for F & C passengers, at least it is for me Smile

Quoting UTA_flyinghigh (Thread starter):
The lounge%u2019s sole interest resides in the fact that it provides nice clean windows from which one can easily shoot the activity on the apron

- OK, this makes up a little on the lack of drinks/snack  Smile



User currently offlineAntonovA330 From Switzerland, joined Jul 2007, 400 posts, RR: 0
Reply 13, posted (8 years 9 months 2 weeks 3 days 14 hours ago) and read 21906 times:

Wow, nice report!
How was the seat in sleeping position? It looks like it is rather angled than flat.

Good day to you sir! Please turn left, your seat is in the first row.
User currently offlineTinPusher007 From United States of America, joined Feb 2005, 1009 posts, RR: 1
Reply 14, posted (8 years 9 months 2 weeks 3 days 3 hours ago) and read 21517 times:

Nice trip report...Im sure you probably don't want to hear this again but your very good friend is indeed very good-looking!

"Flying isn't inherently dangerous...but very unforgiving of carelessness, incapacity or neglect."
User currently offlineChristao17 From Thailand, joined Apr 2005, 980 posts, RR: 8
Reply 15, posted (8 years 9 months 2 weeks 2 days 18 hours ago) and read 21326 times:

Very nice trip report - I think the food looks quite tasty. Excellent pics.

Keeping the "civil" in civil aviation...
User currently offlineOA260 From Ireland, joined Nov 2006, 30077 posts, RR: 59
Reply 16, posted (8 years 9 months 2 weeks 2 days 16 hours ago) and read 21257 times:

Very nice TR and excellent photos.


User currently offlineSemsem From Israel, joined Jul 2005, 1779 posts, RR: 2
Reply 17, posted (8 years 9 months 2 weeks 1 day 23 hours ago) and read 20920 times:

Great pictures. I flew on JL in F in 1978 and in those days all you got was a dressing gown and no amenity kit nor anything. The food was nothing special and the croissants were stale.

User currently offlineRyanair!!! From Australia, joined Mar 2002, 4785 posts, RR: 24
Reply 18, posted (8 years 9 months 2 weeks 1 day 19 hours ago) and read 20825 times:

Quoting EK20 (Reply 1):
I was hoping for more given JAL’s reputation but it appears they are far from SQ, TG and even KE (the other Asian airlines I recently sampled in C).

An excellent illustration of a long haul premium product on JAL. Yes, I agree with what you pointed out. There are several more observations on my end though...

  • Food was not very well presented.
  • Meal service had no diner linen laid under the tray for the mid-flight snack and pre-landing service.
  • Coasters are not used for drink service.
  • Getting pax to select amenities from a basket is tacky.

Their closest competitor ANA offers a better presented premium product. These little touches can often make or break what constitutes an excellent long haul product.

Welcome to my starry one world alliance, a team in the sky!
User currently offlineKieron747 From , joined Dec 1969, posts, RR:
Reply 19, posted (8 years 9 months 2 weeks 1 day 16 hours ago) and read 20748 times:

Quoting UTA_flyinghigh (Reply 6):
A very good friend

Great report.

Nice rack, I meant view sorry...  Wink


User currently offlineSASDC8 From Norway, joined Mar 2006, 811 posts, RR: 1
Reply 20, posted (8 years 9 months 2 weeks 1 day 15 hours ago) and read 20698 times:
Support Airliners.net - become a First Class Member!

Nice report with great pics  Smile Flew OS in C on the 777 and those noice canceling headsets were an absolut necessety.


2-3-2 is NOT a premium configuration
User currently offlineKgfive From United Kingdom, joined Oct 2005, 59 posts, RR: 0
Reply 21, posted (8 years 9 months 2 weeks 1 day 5 hours ago) and read 20436 times:

Fantastic trip report ..... and first report that I paid no attention to the Aircraft pics or Cabin pics  blush  your good friend got all my attention  cheeky  ......high ..... club .....mile springs to mind and not in that order ..... hell I said that out loud and typed it  footinmouth 

fill the skies
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