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SQ 77W New YCL:Truly A Great Way To Fly! (pics!)  
User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Posted (7 years 4 months 4 days 23 hours ago) and read 31227 times:

Flight: SQ325
Route: Frankfurt-Singapore
Reg: 9V-SWA
Dep FRA: 2225HR
Arr SIN: 1625 +1




Singapore Airline’s newest addition, the B777-300ER, has been the talk of town since it was introduced into its fleet late last year. Many have raved at the sheer spaciousness of its First and Business class cabins, and a number of trip reports have been written about these premium cabins.

With an entitlement to travel only on cattle class, and the fact that there has been no trip report on SQ’s new economy class product on the B77W, made me eager to find out how the new product on their 77W fleet would be like. This report is in fact the final leg of a recent business trip that brought me from Singapore-Frankfurt-Tripoli-Benghazi-Tripoli-Frankfurt-Singapore. I was elated to find out that the final leg of this trip would be on the new 77W! However, my travel agent had difficulty confirming me on SQ for the FRA-SIN sectors, which could mean that I would have to miss the opportunity to experience SQ’s new cabin product to settle for LH that I had been confirmed on instead.

Without any intention to put LH down, but really, there’s simply no comparison between SQ and LH’s Y class inflight product. The thought of flying LH for 12 hours without PTV or subservient Singapore Girls to ensure that everyone is well hydrated and fed and (short of giving me a foot massage) that we have a comfortable flight was daunting…

Alas, I was still unable to confirm my flights on SQ the day I was supposed to have my tickets issued. I risked losing my confirmed reservations on LH if I did not have the tickets issued by the end of the day. The clock was ticking, and I had to decide quickly if I was to go with SQ (with the final sector waitlisted) or to issue my tickets on LH… I decided to play the waiting game, and asked my travel agent to hold on first while I desperately made some calls to my friends at SQ to seek their help to DAPO (“do all possible” in SQ lingo).

I received a call from my agent an hour later to inform me that my booking on SQ325 out of Frankfurt had miraculously been confirmed!! I knew at that point that I would have to make a little trip to the Caviar House at Frankfurt Airport to get my ‘guardian angels’ some good ol’ caviar…

Fast-forward a week later, where I was back in Frankfurt after spending 4 days in Libya. It has been years since I last set foot on German soil and nothing much has changed. Frankfurt airport was anything people friendly. With major renovations on-going, parts of the airport were boarded up, and directional signs were deemed useless as many a times, they led passengers to boarded walls which were original exits leading to various satellites. It was confusing and it took significant effort for anyone to locate their connecting gates. I travel often enough to know, intuitively, where to go at any airport, but FRA, at this point in time just seemed to defy logic. There were transfer counters everywhere, but finding one that was opened was in itself extremely challenging. I must confess that I lost my way twice while at FRA. The first time was after my flight from SIN, when I spent almost an hour searching for a transfer counter to issue my boarding pass for my onward flight to Tripoli. The second time was after I arrived from Tripoli, and several backtracks later, I was told by an unsmiling LH ground staff that I in order to get my boarding pass on SQ325, I could either go to the gate 2 hours before the flight, or go to the land-side check in counters which would open 4 hours before the flight. Getting through immigration was yet another chore. As I had just arrived from Tripoli, I was subjected to further interrogation by a “not-so-friendly” immigration officer. Actually, he was downright rude and condescending!

Airport staff were on most occasions, nonchalant and rude – this was especially so at security check points where passengers were shouted at, and treated with ‘disdain’. Yes the word is ‘disdain’. One was made to feel that they either hated their job so much, or they really hated the passengers that they had to deal with.

In all, transiting through FRA was definitely not a pleasant experience, and I would avoid passing through this airport in future if I can help it.

To cut a long story short, I decided to get into Frankfurt for a look see and at the same time collect my boarding pass from the SQ check in counter.

Frankfurt Airport: Land of Lufthansa!












Having had enough to see, and having been told by friends that clearing security at FRA would be a nightmare, I proceeded back into the airport. They were right! Appearing before me were snaking queues of passengers waiting to clear security checks just before immigration. There were at least 200 passengers waiting to be processed! I was secretly glad that I heeded my friends’ advice. The security checks were definitely thorough. Belts, watches had to be removed, pockets emptied, laptops removed from the bags and shoes scanned. I understand the need for security checks in this day and age, but the abiding crowd and shouting security officers somehow reminded me of a scene from Schindler’s List!

It took me some 30 min before I was back in the main air-side shopping area. I managed to get the caviar that I promised my friends, as well as 2 BOSS belts – just to give myself a little treat for having gone through a difficult week in Libya

Satellite B – Where SQ325 was to depart from.



After some shopping, I decided to check out the Lufthansa Senator Lounge where I waited out the remaining hours before my flight. It was nowhere as elaborate as the Silver Kris Lounges or *A lounges that I have seen around the world. However, the German meats and dessert on offer were simply scrumptious!







I managed to get some work done while relaxing in the lounge before proceeding to gate B46. Boarding by rows had already commenced by the time I got there. The excitement grew as I proceeded down the aerobridge and made my way into SQ’s first 77W – 9VSWA, turned left past the gigantic Business Seats before reaching my seat - 46A. Great! A window seat with the middle seat blocked off (this was my lucky night as there were less than 10 empty seats in Y class)


View Large View Medium
Click here for bigger photo!

Photo © Jonathan Derden - Spot This!



Here are some pictures of the ultra cozy and spacious new Y class product…I’ll leave you for a moment to enjoy these exciting new features….

View from my seat...

The personal reading light located just under the PTV screen comes with 3 adjustable levels of brightness. Why didn’t anyone think of this earlier?


Here are the rest of the in-seat features…








A Qwerty keypad on the other side of the consol.

Spectacle and cup holder.




The office software provided by Sun Microsystems, and an instruction manual on how to use it.



New wall panel designs…


I’m not too sure what the seat pitch was, but it definitely felt wider than the 33 inch that I’m used to on their 772ER aircrafts. My guess is it’s 34 inch cos I was actually able to cross my legs quite comfortably when seated! I know some people have commented how awful the new carpets on 77W look, but I do think they look great…quite similar to those on AF.

Plush pillows with new and softer covers were placed on every seat. They definitely look much better than the pink ones on the rest of the SQ fleet. The fleece blanket was also nice and warm - and most important of all, one does not get hit by the static that seems to happen all the time with the wool ones on the other aircrafts.

The light but thick fleece blanket is on the left of the cabin floor AND no more large intrusive entertainment system boxes that eats into your leg space. These boxes now come in slim black boxes under the seat and are hardly noticeable.

Soft pillows


It started pouring heavily outside as soon as the powerful GE90 engines spooled up. I’m not sure if this is a characteristic of the GE engines, but the noise was almost deafening as the they spooled up; so much so that the inflight announcements became inaudible, and the cabin vibrated throughout. The noise and vibration lasted a good 2 minutes before they quietened down.


SQ325 thundered down the runway for a good 1 min or more before lifting up into the wet and dark skies. Heavy turbulence swayed the aircraft around for a substantial amount of time before the seat belt signs were finally switched off. English and German announcements were made for all passengers to remain seated while the cabin crew went about their duties. Speaking of German announcements, there were 2 cabin crew who spoke German on this evening’s flight, a leading steward and a flight stewardess. The stewardess made most of the German announcements on this flight, while the steward occasionally made the announcements asking passengers to get back to their seat whenever there was turbulence. Truth be told, the steward’s German announcement sounded rather authentic to me (I don’t speak German, but I’ve heard the announcements on Lufthansa earlier that day so I know how German should sound like). On the other hand, the stewardess’ German announcements were jarring. How should I put this nicely… For the Singaporean a.netters, perhaps you’ll understand what I am saying. Try imagining an Ah Lian speaking German. It sounded like a very strong Singaporean accent (not Singlish) but in German. Yes, the SQ Ah Lians have struck again… this time in German!!

The crew swung into action, distributing menus and amenity kits. Now, it seems that apart from the menus, everything on the 77W has been ‘upgraded’, from pillows and blankets right down to the amenity kits! Here’s the proof –

Menu: Similar to those on every other non-77W operated flight.


Givenchy Amenity kit: Available only on 77W operated flight.



New sockettes and toothbrush sets! An interesting point to note is that toothbrush sets are no longer provided in the lavatories on flights where amenity kits are provided – only shaving kits are available.


After takeoff beverages and peanuts were handed out by the crew on a tray. White wine, orange juice and beer were on offer. I resisted asking for anything that was not on the tray as I was too occupied checking out the surroundings.



The foldable table provided much more space and comfort. EK has had this for ages, and I’m surprised it took SQ so long to discover the benefits of this design. The rectangular indent on the right side of the tray can be slid open to reveal a mirror!

All one needed to do was to adjust the angle of the tray table to see himself in the mirror.


Dinner was served about an hour into the flight. New cutlery and servicewares exclusively on 77W operated flights! They look really classy compared to the standard ones!


As with all ultra-long haul flights on SQ, three mains were available tonight.

Appetiser: Smoked Salmon with leek salad – a thick slab of salmon at that!

Kang Gai – Siamese style chicken curry served with selected vegetables and steamed rice ( I don’t recall why I chose this, but it tasted great, albeit not as authentic as those you find in BKK or SIN)


Other mains on offer were:
# Beef fillet with rosemary sauce, assorted vegetables and sautéed potato with onion.
# Chinese style braised fish fillet in preserved black bean sauce, seasonable vegetables and steamed rice.

Cheese & crackers and roll and butter


Dessert: Ice Cream


Kaffee or Tee


For those who are interested, here’re some close-ups of the new wavy-edged serviceware.




Dinner service was slow, and it was almost 1am (Frankfurt time) by the time the dinner service and several coffee/tea refills ended and cleared. The mandatory trip to the lavatory before turning in for the night was made… No sanitary pad absorbency tests were made, so the subsequent pictures are alright for general viewing.

The new lavatories were decently furnished and equipped, sans the toothbrush sets which are already in your personal amenity kits.






Cabin lights were dimmed as I popped a sleeping pill and checked out some hotel deals from Business Traveller. The personal reading lights were unintrusive and provided sufficient lighting in the pitch dark cabin.


I knocked out completely as the sleeping pill kicked in, missing the mid-flight snacks that were handed out.
SNACK MENU:
Sandwiches – savory and vegetarian sandwich
Snacks – Roasted peanuts, Bread Stick Snack, Wafer Biscuit, Potato Chips, Assorted Sweet Biscuits and Fruit.


1.5 hrs into SIN, the cabin lights were illuminated and the “before touch down” meal service commenced. This was essentially breakfast, but it was 3pm in SIN so I opted for the noodles instead of scrambled eggs.


Fresh fruit plate

Wholesome beginnings: Braised egg noodles with minced beef in oriental sauce and vegetables – the meal came with a tiny tub of sweet chilli sauce (It wasn’t bad at all and the portions were substantial. The size of the main casserole was 1/3 larger than the one served during dinner service)

Butter/Fruit Preserve and yoghurt


Breakfast, or rather “Before Touch Down” was cleared just as the aircraft started its decent. And it was at this point that the batteries in my camera died. So here’s a photo from the database of the overall view of the new Y class seats looked.

View Large View Medium
Click here for bigger photo!

Photo © Nick de Jonge - Jet-A1 Images



SQ325 touched down in rainy Singapore right on schedule after an 11 hr 30min journey from an equally rainy Frankfurt.

The service on this flight was almost impeccable, if not for the Singaporean sounding German announcements made by a particular flight stewardess. What impressed me most was the enhanced spaciousness and comfort level that the Y class seats offered, as well as the new soothing color tones in the cabin. They are miles ahead of what SQ offers on their other 777 fleet and 744s. I believe the new A380 aircrafts will offer the same Y seats, with perhaps even more personal space.

I’m glad I made it on this flight, and having the opportunity to experience a truly GREAT WAY TO FLY. Now, if only I can get myself on the A345 before they disappear…

I hope my report has given you an insight into SQ’s latest inflight product. Comments are welcomed as usual.

[Edited 2007-08-19 21:08:31]

[Edited 2007-08-19 21:10:21]

[Edited 2007-08-19 21:24:51]


There's always a better way to fly...
58 replies: All unread, showing first 25:
 
User currently offlineSQ_EK_freak From United Kingdom, joined Dec 2000, 1643 posts, RR: 20
Reply 1, posted (7 years 4 months 4 days 22 hours ago) and read 31164 times:

Wow, the new serviceware looks awesome, almost comparable to the presentation of some Business Class products out there! And Givenchy amenity kits in Y? Since when!? Glad you had a great flight on SQ, they remain one of my favorite airlines out there.


Keep Discovering
User currently offlineEK20 From , joined Dec 1969, posts, RR:
Reply 2, posted (7 years 4 months 4 days 22 hours ago) and read 31149 times:

Wow, great pics. Almost makes economy look bearable!

User currently offlineOA260 From Ireland, joined Nov 2006, 27309 posts, RR: 60
Reply 3, posted (7 years 4 months 4 days 22 hours ago) and read 31065 times:

WOW deffo the best Y class Ive seen. All those little finishing touches make it really nice. The food looks good also. What is the USB port for on the IFE ??? Does each seat have laptop power???

User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8589 posts, RR: 54
Reply 4, posted (7 years 4 months 4 days 22 hours ago) and read 30996 times:
Support Airliners.net - become a First Class Member!

Great TR, many thanks.

Nice set of pictures there too, many thanks, shame your camera batteries died.

Quoting SQ772 (Thread starter):
This report is in fact the final leg of a recent business trip that brought me from Singapore-Frankfurt-Tripoli-Benghazi-Tripoli-Frankfurt-Singapore.

- Any chance of other TR's?

Quoting SQ772 (Thread starter):
Alas, I was still unable to confirm my flights on SQ the day I was supposed to have my tickets issued

- What was the problem?

SQ on the 77W looks just superb in 'Y', excellent stuff SQ!

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineSq_ek_freak From United Kingdom, joined Dec 2000, 1643 posts, RR: 20
Reply 5, posted (7 years 4 months 4 days 21 hours ago) and read 30906 times:

Quoting BA319-131 (Reply 4):
What is the USB port for on the IFE ??? Does each seat have laptop power???

I believe that every seat has a laptop power supply, and the USB ports are for you to connect to the IFE and work on any assignments you may have, then connect it back to your computer. The new IFE features Microsoft Office applications, enabled by Sun Mircosystems.



Keep Discovering
User currently offlineATLflyer From United States of America, joined Jan 2006, 739 posts, RR: 0
Reply 6, posted (7 years 4 months 4 days 21 hours ago) and read 30869 times:

Wow...does SQ really use REAL plates, bowls, glasses and silverware in Economy?!!! Are my eyes playing tricks on me or was everything really not served in disposable plastic containers?

User currently offlineAirnewzealand From New Zealand, joined Oct 2000, 2544 posts, RR: 6
Reply 7, posted (7 years 4 months 4 days 17 hours ago) and read 30506 times:

Quoting ATLflyer (Reply 6):
Wow...does SQ really use REAL plates, bowls, glasses and silverware in Economy?!!! Are my eyes playing tricks on me or was everything really not served in disposable plastic containers?

Hey Mate...

This is a regular thing down under!...Everything is served in glass and has silverware. BUT the plates are actually plastic...but certainly donot get thrown out... Its all about "the look" in asia and down under...the whole experience...not just parts of it.. (This is where asian airlines excel!!)

Fantastic report mate, and great to see a fantastic YC cabin out there! Its interesting to see airlines upgrading their YC offerings...QF, EK, SQ, TG, KE, QR, EY, NZ just to name a few...


User currently offlineAfterburner From Indonesia, joined Jun 2005, 1219 posts, RR: 1
Reply 8, posted (7 years 4 months 4 days 16 hours ago) and read 30445 times:

Quoting Sq_ek_freak (Reply 5):
The new IFE features Microsoft Office applications, enabled by Sun Mircosystems.

Since the application is provided by Sun Microsystems, I believe it's Sun's StarOffice, not Microsoft Office.

Anyway, great trip report! And great Y-class!

[Edited 2007-08-20 03:52:07]

User currently offline9V-SPJ From United States of America, joined Dec 2000, 752 posts, RR: 0
Reply 9, posted (7 years 4 months 4 days 16 hours ago) and read 30383 times:

Do the 77Ws have mood lighting in economy or is it just First and Business? Can't wait to fly them from LAX!

9V-SPJ


User currently offlineAntskip From Australia, joined Jan 2006, 936 posts, RR: 6
Reply 10, posted (7 years 4 months 4 days 15 hours ago) and read 30301 times:

Quoting Sq_ek_freak (Reply 5):
the USB ports are for you to connect to the IFE and work on any assignments you may have, then connect it back to your computer. The new IFE features Microsoft Office applications, enabled by Sun Microsystems.

Great to have an office suite (StarOffice) on the IFE - all one needs to do is bring one's own flash drive.
Thank you for a fascinating report! The SQ 77W cattle class looks the best around! I


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 11, posted (7 years 4 months 4 days 14 hours ago) and read 30223 times:

Quoting 9V-SPJ (Reply 9):
Do the 77Ws have mood lighting in economy or is it just First and Business? Can't wait to fly them from LAX!

Yes, most certainly. Mood lighting is in all classes.

Quoting Airnewzealand (Reply 7):
Fantastic report mate, and great to see a fantastic YC cabin out there! Its interesting to see airlines upgrading their YC offerings...QF, EK, SQ, TG, KE, QR, EY, NZ just to name a few...

It is definitely heartening to see that some airlines makes an effort to ensure that even Y class passengers fly in comfort. Personally, SQ's 77W new Y class takes the cake. The array of amenities to keep one occupied was amazing.

Quoting BA319-131 (Reply 4):
Quoting SQ772 (Thread starter):
Alas, I was still unable to confirm my flights on SQ the day I was supposed to have my tickets issued

- What was the problem?

SQ325 was full the day I needed to travel, and I was on waitlist for ages. The flight cleared and my booking was confirmed just as I was about to throw in the towel and settle for LH.



There's always a better way to fly...
User currently offlineRonerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Reply 12, posted (7 years 4 months 4 days 13 hours ago) and read 30157 times:

Excellent TR. Everything looks so fresh. I especially liked the new serviceware (Meal trays, plates, silverware etc).

Not to mention, your 'before touchdown' meal looked so good!

Regards,

Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineParisien From France, joined Dec 2000, 826 posts, RR: 1
Reply 13, posted (7 years 4 months 4 days 10 hours ago) and read 29965 times:

Wow is all I can say...everything looks wonderful. I just had a great experience with MH on their 772. Aside from the newer cabin with more up to date gadgets, SQ also seemed at the moment (on their 773 only ?) better on food presentation (great looking dishware !) and amenity kits (Givenchy ? wow. I did not get anything on MH).
The seat guru indicated the pitch at 32 inches, though you seem to think (or it feels) to be more than that apparently. This was one thing I griped about SQ (on their 744), the seat pitch get tight after a few hours on a full flight...and if they person in front fully recline it was difficult to see your IFE screen even angled to a max.
Great TR, really !!!!


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 14, posted (7 years 4 months 4 days 10 hours ago) and read 29917 times:

Quoting SQ772 (Thread starter):
I decided to play the waiting game, and asked my travel agent to hold on first while I desperately made some calls to my friends at SQ to seek their help to DAPO (“do all possible” in SQ lingo).

Gawd... you just gave me flashbacks of my flying college days. DAPO was used in there too. I didn't know SMs used it too... Urgh...

Quoting SQ772 (Thread starter):
With major renovations on-going, parts of the airport were boarded up, and directional signs were deemed useless as many a times, they led passengers to boarded walls which were original exits leading to various satellites. It was confusing and it took significant effort for anyone to locate their connecting gates. I travel often enough to know, intuitively, where to go at any airport, but FRA, at this point in time just seemed to defy logic.

This reminds me of how messy T2 was when it was under renovations. Still Changi being Changi, I do not recall passengers being inconvenienced to the point of FRA. Times like these, it makes you so grateful that we have an airport like ours to ease the perils if air travel.

Since I travel to JKT so often, I shudder at the thought should CGK ever undergo renovations. They cannot even handle their normal ops on any given day gievn that their airport is so under-untilised.

Quoting SQ772 (Thread starter):
The excitement grew as I proceeded down the aerobridge and made my way into SQ’s first 77W – 9VSWA,

Soil anything in the nether-regions? Hahahaha...

Quoting SQ772 (Thread starter):
My guess is it’s 34 inch cos I was actually able to cross my legs quite comfortably when seated! I know some people have commented how awful the new carpets on 77W look, but I do think they look great…quite similar to those on AF.

Looking at your rather expensive looking shoes (ALDO?) and the WIDE expanse of space ahead of it, the comfortable looking stretching area seems to inviting I wanna crawl underneath. Not to mention the fantastic looking new carpets, and yes I agree, it looks very AF. Hey, SQ does copy too sometimes you know? Just that they do it so well no one knows they copied.

Quoting SQ772 (Thread starter):
Yes, the SQ Ah Lians have struck again… this time in German!!

Not bad, looks like out Coco Ngs have moved up the Tatler scale in an attempt at speaking a foreign language! But truth be told, these crew members work very hard at perfecting their language of expertise. Not not everyone has a knack for accents although they might have mastered the grammar.

Quoting SQ772 (Thread starter):
Dinner was served about an hour into the flight. New cutlery and servicewares exclusively on 77W operated flights! They look really classy compared to the standard ones!

The black laquered trays look very nice, very CX-esque. I also like that sqaure bowls with the transparent tops. It looks so bento!

Quoting SQ772 (Thread starter):
Wholesome beginnings: Braised egg noodles with minced beef in oriental sauce and vegetables

Christ, that IS a big serving. Can you imagine what Lufthansa would have served? I think it would been continental breakfast, fruits and a croissant.

Quoting ATLflyer (Reply 6):
Are my eyes playing tricks on me or was everything really not served in disposable plastic containers?

Welcome to our world, the way in-flight service SHOULD be.



Welcome to my starry one world alliance, a team in the sky!
User currently offlineAlaskaqantas From New Zealand, joined Dec 2005, 906 posts, RR: 4
Reply 15, posted (7 years 4 months 4 days 10 hours ago) and read 29909 times:

NICE REPORT!
I loved it! good pictures as well!
~Cheers-
~~Kyle H.



to some people the sky is the limit, to aviation enthusiasts, its home!
User currently offlineSIA fan From Indonesia, joined Aug 2000, 728 posts, RR: 1
Reply 16, posted (7 years 4 months 4 days 8 hours ago) and read 29782 times:

Great trip report and excellent photos!!!

I flew SQ334 SIN-CDG last month, my first time on the new YCL and had quite a similar experience as yours but found the seat pitch to be less spacious than on the SQ's regional 777s and 772ERs. In fact I believe the seat pitch was advertised as 32", although it didn't feel like it was 32" like on the 744s. I really like the new recline mechanism though, as it doesn't take up much of your space even when the person in front fully reclines his/her seat.

And I didn't get the Givenchy amenity kit bag. All I got was a pair of socks (no toothbrush) and that was inside the same re-sealable plastic kit bag they've had for ages (although a much nicer and classier design than the regular ones).

Thanks again for the report and the photos!



SQ*G BD*S
User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 17, posted (7 years 4 months 4 days 6 hours ago) and read 29609 times:

Quoting Ryanair!!! (Reply 14):
This reminds me of how messy T2 was when it was under renovations. Still Changi being Changi, I do not recall passengers being inconvenienced to the point of FRA. Times like these, it makes you so grateful that we have an airport like ours to ease the perils if air travel.

I think the recently completed renovation works at Changi T2 were pretty well executed, with little disruption to passenger flows. New signages were also put up to re-direct passengers whenever there was a need to re-direct them. Alot of attention was also paid to the aesthetics of the terminal such that passenger did not have to witness wires dangling around, or uncovered ceilings. It's a pity I didn't think of taking pictures of the situation at FRA... some portions of the corridor under renovation reminded me of Mumbai Airport, with dark alleys and tired passengers sleeping all over the place.

Quoting Ryanair!!! (Reply 14):
Looking at your rather expensive looking shoes (ALDO?) and the WIDE expanse of space ahead of it, the comfortable looking stretching area seems to inviting I wanna crawl underneath.

ALDO = expensive shoes?? Erm... where did you get that idea. By the way, I had my brandless shoes on.

Quoting SIA fan (Reply 16):
found the seat pitch to be less spacious than on the SQ's regional 777s and 772ERs.

Perhaps it was the lack of obstruction under the seats on the 77W that gave me the impression that the pitch was wider. I've never been able to cross my legs comfortably on the 772ERs or regional 777s, but was able to do that on the 77W. Then again, I'm not that tall.

Quoting SIA fan (Reply 16):
I really like the new recline mechanism though, as it doesn't take up much of your space even when the person in front fully reclines his/her seat.

Yes, there was very little intrusion of space when the person in front of you reclines. This is aided by the 'cradle effect' of your seat when you recline.

Quoting SIA fan (Reply 16):
And I didn't get the Givenchy amenity kit bag.

Hmm...that's odd. I guess the Givenchy amenity kit bag was probably only introduced this month?!

Quoting ATLflyer (Reply 6):
does SQ really use REAL plates, bowls, glasses and silverware in Economy?!!! Are my eyes playing tricks on me or was everything really not served in disposable plastic containers?

No camera tricks here. SQ hasn't caught on with the disposable alluminium dishes that is used by almost every airline nowadays... although it has in fact downgraded from porcelain main course dishes to plastic ones on the 77W.

Quoting BA319-131 (Reply 4):
Quoting SQ772 (Thread starter):
This report is in fact the final leg of a recent business trip that brought me from Singapore-Frankfurt-Tripoli-Benghazi-Tripoli-Frankfurt-Singapore.

- Any chance of other TR's?

Most definitely... I just need to get the photos sorted out. Will most likely do a TR of my TIP-FRA flight on LH and of how one LH flight steward scolded a passenger over a missed special meal!

Quoting Ryanair!!! (Reply 14):
Quoting SQ772 (Thread starter):
The excitement grew as I proceeded down the aerobridge and made my way into SQ’s first 77W – 9VSWA,

Soil anything in the nether-regions? Hahahaha...

 Wink Yeah, I had to stand in front of an air-vent after boarding...

[Edited 2007-08-20 14:39:03]


There's always a better way to fly...
User currently offlineSIN7 From Singapore, joined Jun 2007, 171 posts, RR: 0
Reply 18, posted (7 years 4 months 4 days 4 hours ago) and read 29442 times:

The best EY product seen for ages.
Thanks for sharing the details.

Quoting SQ772 (Thread starter):
some calls to my friends at SQ to seek their help to DAPO

Man, as Ryan said, it's been a long time I heard this lingo too.

Quoting SQ772 (Thread starter):
some people have commented how awful the new carpets on 77W look, but I do think they look great…quite similar to those on AF.

I too thought it sucks at first. That's for just looking at a small portion from pic. But one has got to see the whole cabin interior to appreciate the carpet design.

Quoting SQ772 (Thread starter):
Try imagining an Ah Lian speaking German. It sounded like a very strong Singaporean accent (not Singlish) but in German. Yes, the SQ Ah Lians have struck again… this time in German!!

Agghh . . . That's what the burf bags are for on SQ.

Quoting SQ772 (Thread starter):
Dinner was served about an hour into the flight. New cutlery and servicewares exclusively on 77W operated flights! They look really classy compared to the standard ones!

Indeed and it's for the better.
Just look at the coffee cup, wow I really like it.
The new design is simple yet says so much.
Yep, SQ finally got it on the tray - less is more.

Quoting SQ772 (Thread starter):
For those who are interested, here’re some close-ups of the new wavy-edged serviceware.

Thanks man!

Quoting SQ772 (Thread starter):
the cabin lights were illuminated

Does SQ have the mood lighting?

Quoting SQ772 (Thread starter):
Beef fillet with rosemary sauce, assorted vegetables and sautéed potato with onion.
# Chinese style braised fish fillet in preserved black bean sauce, seasonable vegetables and steamed rice.

Plus the green curry you got, SQ offers 3 choices for EY class on the 77W?
braised fish fillet in preserved black bean sauce - this menu choice go back ages!

Quoting SQ772 (Thread starter):
Braised egg noodles with minced beef in oriental sauce

Another classic breakfast dish offered on most Ex SIN to Europe sector and v.v.
I guess this noodle dish satisfy the Asian pax. Rice congee is a fav for Asian too. It's a hit with Asian pax. But for the longest time I know SQ has never put in in their breakfast menu (even Asian sector). Rice congee is seen on CX, CI (very common) and even on JL. Don't know the reason. Too messy for service or it's a cheap meal.

Quoting SQ772 (Thread starter):
although it has in fact downgraded from porcelain main course dishes to plastic ones

Geez, it's another age old story. SQ has been toying this idea for ages since EK took the sky with the plastic main course dishes. MI also has been at it. There were so many test done with foil, porcelain and plastic from weight, ovens and washing. Glad SQ has changed it. It's does look good and the portion of food looks decent. The current porcelain look small. The plastic would really cut down weight for the aircraft.

Quoting SQ772 (Thread starter):
just to give myself a little treat for having gone through a difficult week in Libya

This gotta be interesting. Hope to catch up with you.


User currently offline9VSWA From Singapore, joined Dec 2006, 62 posts, RR: 0
Reply 19, posted (7 years 4 months 4 days 4 hours ago) and read 29435 times:

Excellent report with some great pics! Reminds me of my trip in March when I flew SIN-CDG-SIN in both Y and J on the 77W.I actually did do a TR on the new Y class, but your report is much better, with more pics and details Big grin.

Quoting SQ772 (Thread starter):
I'm not sure if this is a characteristic of the GE engines, but the noise was almost deafening as the they spooled up

Agree with you on that. The GE90s are excruciatingly loud on start up. But considering they're the most powerful commercial engines around, that isn't too surprising I guess.

I'm not a big fan of the Y pitch on the 77W. At 32" it isn't the most spacious around and I certainly had some trouble getting a decent sleep on my flight due to the lack of legroom, and i'm not exactly considered tall either.

Thanks again for the wonderful report!


User currently offlineSketty222 From United Kingdom, joined Mar 2006, 1778 posts, RR: 3
Reply 20, posted (7 years 4 months 4 days 4 hours ago) and read 29435 times:

Quoting SQ772 (Thread starter):
In all, transiting through FRA was definitely not a pleasant experience, and I would avoid passing through this airport in future if I can help it.

Try transiting through LHR, it might make the next visit to FRA a lot better  Smile



There's flying and then there's flying
User currently offlineBuck3y3nut From United States of America, joined Jul 2006, 881 posts, RR: 0
Reply 21, posted (7 years 4 months 4 days 4 hours ago) and read 29435 times:

wow... this is a great product from SQ. Definitely superior to any other Y product available out there. I might have to try this service out next time I fly to India. Hopefully I can route it in a way to get the 77W Big grin
Great trip report and pictures... Thank you very much for sharing...


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 22, posted (7 years 4 months 4 days 4 hours ago) and read 29389 times:

Hey guys, thanks for all the positive comments!

Quoting SIN7 (Reply 18):
I too thought it sucks at first. That's for just looking at a small portion from pic. But one has got to see the whole cabin interior to appreciate the carpet design.

It's all a matter of taste. I thought the new carpets took away the monotony of monochrome carpets. I love them!

Quoting SIN7 (Reply 18):
Agghh . . . That's what the burf bags are for on SQ.

I thought those barf bags were doggie bags to put nice elegant coffee cups and square bowls into??...  Wink

Quoting SIN7 (Reply 18):
Thanks man!

You're welcome, I knew you'd be paying attention to those details...

Quoting SIN7 (Reply 18):
Does SQ have the mood lighting?

Yup, they do in all cabins.

Quoting SIN7 (Reply 18):
Plus the green curry you got, SQ offers 3 choices for EY class on the 77W?
braised fish fillet in preserved black bean sauce - this menu choice go back ages!

Not just on the 77W, I believe on most long haul flights now. There were also 3 choices on my outbound sector SQ26 SIN-FRA on the 744 - both flights had similar choices of meat: beef, chicken and fish.

Quoting 9VSWA (Reply 19):
I actually did do a TR on the new Y class,

Really? I completely missed your report! I'll go check it out after this.

Quoting Sketty222 (Reply 20):
Try transiting through LHR, it might make the next visit to FRA a lot better

Haahah... thanks, I'll heed your advise the next time I'm in Europe. But seriously, FRA needs to brush up on their people skills... and I believe LHR just needs to add more terminals...

Quoting Buck3y3nut (Reply 21):
wow... this is a great product from SQ. Definitely superior to any other Y product available out there. I might have to try this service out next time I fly to India. Hopefully I can route it in a way to get the 77W

The best way is to route yourself either via SFO (via ICN) or LAX (via TPE)... those are currently 77W operated.



There's always a better way to fly...
User currently offlineBofredrik From , joined Dec 1969, posts, RR:
Reply 23, posted (7 years 4 months 3 days 20 hours ago) and read 28884 times:

What sharp & nice photos! It is amazing quality!

User currently offlineDoor5right From United Kingdom, joined Dec 2005, 707 posts, RR: 16
Reply 24, posted (7 years 4 months 3 days 3 hours ago) and read 28428 times:

What were you doing in Tripoli, Mr SQ772?


My soul is in the sky...
25 Post contains images SQ772 : Was in Tripoli and Benghazi for work. It was a business trip, not a leisure one in case you were thinking why I didn't bring u along hahah
26 Post contains images Door5Right : I know what your business trips are like, Mr SQ772
27 SQ772 : It's different from those in Asia...
28 Post contains images Door5Right : In what way
29 Ex_SQer : Dear Mr. SQ772 - Eh, so you deserted me on one of my rare visits to SIN to go to Libya? Geez. What size are the trays? Same as before? I love how uncl
30 SQ772 : If you hadn't come unannounced, I would have laid the red carpet for you, and pop a bottle of champagne in your honor! Yes the porcelain casserole ha
31 Aleksandar : What can I add? It just looks great and I'd love to try that new SQ product. The only thing that confused me a bit was that you mentioned many times a
32 SQ772 : Yes, this new Y class product is only available on their 77W and most probably the A380 when it comes. The existing Y class product on their 777ER, R
33 Post contains images Tsentsan : Great report, I think we can swap experiences I've been on the A345 and u on the 77W hahaha, if only mind sharing was possible. The 77W does look good
34 Post contains images SQ772 : You can do that by posting your trip report on the A345 right here It's been a long time since you last appear in this forum!
35 Post contains images SQ772 : You can do that by posting your trip report on the A345 right here It's been a long time since you last appeared in this forum!
36 FlyboyOz : Wow! I'm sooo jealous...you got lots of new products and new amentity kits. You got better one than mine...Yes, I flew on same flight numbers and airc
37 SIN7 : Oh, I didn’t read these thread earlier. Gotta reply… Before I start, what I’m sharing is to the best of my recollection from a few years ago. H
38 Post contains images SQ772 : MI continues to use the plastic dishes. I believe I have a trip report on MI done around Sept last year but in another website. Here's a pic of my mea
39 Post contains images B747forever : Really good TR. OMG the best Y class ever seen. Was this really Y class?? I am so jealous on you that you had the opportunity to fly SQs Y class. Amaz
40 SQ_EK_freak : Wow, flew on SQ 38 and got served a really extraordinarily greasy chicken meal. Hailed an F/A, she apologized and said she didn't have any other chic
41 Post contains images BMIFlyer : Fab report and pics sir!! Compares well to my LHR - SIN experience last year, well done Lee
42 SQ772 : Yes this sounds more like the SQ that we've come to know and love. But of course, there will be the occasional bimbo FAs who just forget everything t
43 Ryanair!!! : Those bimbos are tricked into believing that the containers are actually plastic materials moulded to look like porcelain. And to test it, they throw
44 Tsentsan : Cant lah, it happened like.. 2004... I cant remember what happened yesterday, let alone 3 years ago!
45 InbarD : That was one awesome Trip Report! The new SQ seats look so damn awesome with all their new IFE and food and footrests. I thoroughly enjoyed reading th
46 FlyboyOz : I mean I chose one of the dishes and I ate it already. But I was really hungry and would like to have another one. She said "Only one dish per pax",
47 AirTranTUS : Great report! Very detailed. In the picture of the hook-ups on the IFE, was that the headphone jack on the back if the seat in front of you? If so, th
48 Post contains images SIN7 : Oh, the FA we have sometimes! Thank goodness SQ do have more of these.
49 Post contains images LH431 : Hey SQ772, very nice trip report. SQ's new Economy product is definitely world leading. Great pics! I suggest everyone to connect in MUC, if he/she is
50 SQ772 : Really? I actually tried getting my onward boarding pass issued in the lounge, but was told to go to either the transfer counter or boarding gate for
51 SQ772 : Watch this clip and wait for the arrival announcements towards the end of the clip. I highly suspect the German speaking FA on this flight was the sa
52 SingaporeBoy : Yes...it was a great report...but i felt it was such a typical attitude of a singaporean to think of SQ girls as subservient.Just ask any SQ crew who
53 Ryanair!!! : SQ772, see lah see lah... for nothing you kena maki sampai mati...
54 Post contains images Ryanair!!! : Singaporeboy... Relax lah huh? SQ772 is a known supporter of SQ and he uses the word "subservient" to compare it to the other less than perfect airli
55 SQ772 : I'm not sure which part of my TR you were referring to...but what is wrong with being subservient? That's a trait that our Singapore Girls are renown
56 Door5Right : Is the new C class on the A380 the same as the B77W or are there extra enhancements?
57 Post contains images FRAspotter : If only AA were on their international 763 and 777 aircraft...
58 SQ772 : I believe there are slight variations to the J class seats on the A380, especially so for the middle rows. The A380 seats have slightly thinner cente
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