Carfield From United States of America, joined Dec 2003, 1727 posts, RR: 9 Posted (5 years 5 months 4 weeks 23 hours ago) and read 12665 times:
This report perhaps is something exciting or I am reporting on some latest airlinesï¿½ï¿½ development or new product, but I decide to write a report because I am very impressed with Singapore Airlinesï¿½ï¿½ new Business class product onboard the Boeing777-300ERs. I have flown 77Ws a number of times, but I am blessed with being able to fly first class on that few occasions. Anyway, I am very impressed with SQï¿½å¡œ new Business Class, which is a comfortable chair to sit on, as well as providing a very nice bed to sleep on. Cathay Pacificï¿½å¡œ new Business Class is just a disaster compared to SQï¿½å¡œ highly innovative business class seats. I donï¿½å¡Ÿ think I need to say more, but the photo album will show you all the details on the seats, the fully recline position, as well as the flat bed position. Not to mention the ï¿½ç†ºnhancedï¿½ï¿½ meal service is equally impressive. Good job, Singapore Airlines!
November 19, 2007
SQ 326 SIN-FRA Lv1430 Arr2035 Boeing 777-300ER 9V-SWF
Well the day began with a very under-staffed premium check-in area for SQ, which did not happen too often. There were only two check-in agents, which both were dealing with complex itineraries and/or issues. Some of the waiting passengers (there were about two to three people on line) were impatient and the supervisor was comforting and immediately swung into actions by calling staffs. Within two minutes, two more agents arrived at the scene and a good rescue effort on SQ part.
Silver Kris Lounge:
Well not a particular good lounge for SQï¿½å¡œ own home base! The lounge was really dark (applied to F section as well) and I really like windows (personal preference) but I am sure most of you will agree on natural sunlight or at least a good view of the tarmac. I hope terminal three will feature a better lounge. Food services are the same as usual ï¿½ï¿½ soup of the day (Cream of carrots), some chicken main course dish with side dishes, fried noodles, chicken drumsticks, and various small items, as well as the usual array of beverages. I headed towards the business area and spend some time on my laptop.
Of course, we got the furthest gate possible, E28 (right next to the first gate on terminal one), and boarding started early at 1:50pm, and I am continued annoy by the inaccuracy of the flight monitors, which kept on saying ï¿½ç‡‘inal callï¿½ï¿½ at 2pm, and when the plane was actually still being refueled. Once on board, I was offered newspapers, menus, and magazines, as well as the usual array of pre-takeoff beverage including champagne, water, and a welcome drink (fruit juice mix). Socks and eyeshades were handed out after takeoff. I was at 11A in the beginning and soon the F/As asked if I was willing to move to the other side, 11K, which I agreed and the F/A helped me by carrying all my carryon items and stored them for me. They were very thankful, despite it was really not that big of a deal. A very good crew!
It was pouring at Singapore, as you could tell from my pictures, but doors were closed at 2:24pm and pushed back at 2:30pm. We took off from R/W20R at 2:50pm. Flying time was twelve hours and thirty-two minutes, and the routing first took us towards Malaysia and passing cities of Kuala Lumpur and Penang at 30,000feet, and then turning towards the Andaman Islands , and climbing to 32,000feet before entering India and passing cities of Bhopah, and into West of Multan, Pakistan. We then climbed to 35,000feet before entering Afghanistan and strangely back to 31,000feet before reaching Ashkhabad, Turkmenistan, and then returned to 34,000feet before reaching Baku, Azerbaijan, and then passing the cities of Tbilisi, Georgia (former USSR state) and Sewastopol, Russia. We climbed to 36,000feet, our final attitude, as we entered Romania, the city of Brno and Prague at Czech Republic, and into Germany. We began our descent at 7:48pm, and landed on R/W25L at 8:22pm, and parked at gate B48 twelve minutes later, which was next to an ANAï¿½å¡œ Boeing 747-400 JA8095, heading back to Tokyo.
Beverage and meals:
There are two meals and snack on demand on this flight. A main meal (an abbreviated lunch service) was served after takeoff, and then around 6pm Frankfurt time, hot towels were passed out and dinner service began. Throughout the flight, a snack station with Ritz bits crackers, sandwiches, mixed nuts, Ferrero Rocher chocolate, Laysï¿½ï¿½ potato chips, and bananas, as well as stationary kits and playing cards. Three kinds of instant noodle soups were available throughout the night.
I have also noticed a few new items. First, for the first meal service, a bowl of mixed nuts (peanuts, almonds, and cashews) was served with beverage, instead of the usual package of mixed nuts. Second, the appetizer was served in a nicer china bowl/plate, and the F/As would come around with two choices of sauce and pour them on the side or over the appetizer, as requested. It was very fancy and first class! Third, the entrees were also a bit heartier.
Here is the wine list and menu transcript:
Weinhaus Ress Riesling Kabinett 2005 Rheingau
Montagny Premier Cru 2005 Laboure-Roi
Chateau Batailley 1998 Pauillac
Rive Barbera Dï¿½åœ²sti Il Cascinone 2003 Araldica, Piemonte
Dow 2001 Late Bottled Vintage Port Portugal
Singapore to Frankfurt
A Savory Note
Duck foie gras with apple and mesclun
We got a choice of a lemon based vinaigrette or a balsamic dressing
The Main Event
Seafood Noodle Soup
Egg noodles in rich broth garnished with prawns, fish, scallops and vegetables
I had the noodle soup, which was very delicious.
Lamb shank braised in red wine with peperonata and gratin potatoes
Thai style chicken curry with pineapple, spiced eggplant and steamed rice
A Sweet note
Viennetta ice cream with mango coulis
It was a very nice dessert.
A Connoisseurï¿½å¡œ Choice
Selection of tea
Fish Ball broth with kway teow or bee hoon noodles
Prawn Noodles with soup
Vegetarian and non-vegetarian instant noodles
Smoked ham in focaccia bun
Smoked tuna in onion ciabatta
Oriental vegetarian ciabatta
To Nibble onï¿½ï¿½
With onion, cucumber and spicy peanut sauce
There was a choice of chicken or beef satays, and I like the new presentation!
A Savory Note
Sundried tomato-orzo salad with marinated scallops and greens
Balsamic herb dressing or Singapore dressing infused in shallot oil with sambal, lime and honey
The Main Event
*Pan roasted Muscovy duck breast with natural jus and shredded duck confit-risotto
Exclusively created by Gordon Ramsay, London
Tournedos of beef in roasted shallot jus, asparagus with Hollandaise sauce and mashed potatoes
Baked fish with sambal sauce wrapped in banana leaf, spiced vegetables and steamed rice
Stir fried prawns in preserved black bean sauce, sugar snap peas, cauliflower, carrots and rice vermicelli
I like prawns and this entrçŸ‡e was very nice.
A Sweet Note
Dark Chocolate crç™¡me brulee with mixed berries
Good dessert againï¿½ï¿½ but can SQ serve some cake or pastries type dessert? I had a feeling that it was cheaper to serve pudding or mousse, than cake!
The Cheese Board
Gourmet Cheese with garnishes
Selection of emmenthal, caprice des dieux, and rambol walnut served with Carrï¿½å¡œ crackers and grapes
A selection of fresh fruit
Grapes, bananas, plums, pears, and apples
A Connoisseurï¿½å¡œ Choice
Selection of tea
SQ 326QA SIN-FRA (LM/D) 115-1.2 10-12RC
The F/As were extremely kind on this flight, and this particular F/A kept on offering me various items, such as making me a nice cup of Chamomile tea to help me go to bed, and all F/As were out there serving drinks and asked if you wanted a snack. Even for SQ standard, this flight was definitely above average.
Well the flight arrived at the gate on time but the bags did not come out till thirty minutes after arrival. The original baggage claim seemed to suffer some technical problems and that was why the bags came out late. The premium bags still came out on the original baggage claim, while the economy bags came out on the baggage belt next door. However, no announcement was ever made by the SQ uniformed staff standing there during the whole time, and the technician just yelled out something on German (despite the majority of the passengers were Germans, some of us did not speak German!) So it was a rather sad end to a good flight.
Congrats SQ on a really comfortable and innovative business class product! The new meal presentation is nice, but I actually wonder if it makes more sense to serve the full meal shortly after takeoff, rather than prior to arrival, when it was midnight at Singapore local time. The main meal was still very hearty with three full courses, but it was easier to serve prior to arrival. I also like the enhanced snack selections for these long flights.
SQCXlover From United States of America, joined May 2003, 55 posts, RR: 0 Reply 1, posted (5 years 5 months 4 weeks 18 hours ago) and read 12253 times:
Very nice report, thanks. I have done SQ 326 in 777-200 J class perviously. My last 77W J was SQ 16 to SFO. SQ is the way to go from now on. I saw your ICN CX new J seat report, CX product is really going down hill. My last CX flight was CX 870 to SFO, the fligth was average and the J seat was really in a bad shape. I think I have to change my screen name very soon.