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SQ New J SIN-FRA Nov 2007 With Pix Link  
User currently offlineCarfield From United States of America, joined Dec 2003, 1936 posts, RR: 8
Posted (6 years 11 months 1 week 2 days 17 hours ago) and read 14563 times:

Hi all,

This report perhaps is something exciting or I am reporting on some latest airlines�� development or new product, but I decide to write a report because I am very impressed with Singapore Airlines�� new Business class product onboard the Boeing777-300ERs. I have flown 77Ws a number of times, but I am blessed with being able to fly first class on that few occasions. Anyway, I am very impressed with SQ�塜 new Business Class, which is a comfortable chair to sit on, as well as providing a very nice bed to sleep on. Cathay Pacific�塜 new Business Class is just a disaster compared to SQ�塜 highly innovative business class seats. I don�塟 think I need to say more, but the photo album will show you all the details on the seats, the fully recline position, as well as the flat bed position. Not to mention the �熺nhanced�� meal service is equally impressive. Good job, Singapore Airlines!

Photo link: (I spend a few hours at the observation deck the next day so there were a few pictures at the end of the album�� mostly the CX flight heading back to HKG��)
http://share.shutterfly.com/action/welcome?sid=8QbNHDNy5bqJno

November 19, 2007
SQ 326 SIN-FRA Lv1430 Arr2035 Boeing 777-300ER 9V-SWF

Check-in:
Well the day began with a very under-staffed premium check-in area for SQ, which did not happen too often. There were only two check-in agents, which both were dealing with complex itineraries and/or issues. Some of the waiting passengers (there were about two to three people on line) were impatient and the supervisor was comforting and immediately swung into actions by calling staffs. Within two minutes, two more agents arrived at the scene and a good rescue effort on SQ part.

Silver Kris Lounge:
Well not a particular good lounge for SQ�塜 own home base! The lounge was really dark (applied to F section as well) and I really like windows (personal preference) but I am sure most of you will agree on natural sunlight or at least a good view of the tarmac. I hope terminal three will feature a better lounge. Food services are the same as usual �� soup of the day (Cream of carrots), some chicken main course dish with side dishes, fried noodles, chicken drumsticks, and various small items, as well as the usual array of beverages. I headed towards the business area and spend some time on my laptop.

Boarding:
Of course, we got the furthest gate possible, E28 (right next to the first gate on terminal one), and boarding started early at 1:50pm, and I am continued annoy by the inaccuracy of the flight monitors, which kept on saying �燑inal call�� at 2pm, and when the plane was actually still being refueled. Once on board, I was offered newspapers, menus, and magazines, as well as the usual array of pre-takeoff beverage including champagne, water, and a welcome drink (fruit juice mix). Socks and eyeshades were handed out after takeoff. I was at 11A in the beginning and soon the F/As asked if I was willing to move to the other side, 11K, which I agreed and the F/A helped me by carrying all my carryon items and stored them for me. They were very thankful, despite it was really not that big of a deal. A very good crew!

Flight information:
It was pouring at Singapore, as you could tell from my pictures, but doors were closed at 2:24pm and pushed back at 2:30pm. We took off from R/W20R at 2:50pm. Flying time was twelve hours and thirty-two minutes, and the routing first took us towards Malaysia and passing cities of Kuala Lumpur and Penang at 30,000feet, and then turning towards the Andaman Islands , and climbing to 32,000feet before entering India and passing cities of Bhopah, and into West of Multan, Pakistan. We then climbed to 35,000feet before entering Afghanistan and strangely back to 31,000feet before reaching Ashkhabad, Turkmenistan, and then returned to 34,000feet before reaching Baku, Azerbaijan, and then passing the cities of Tbilisi, Georgia (former USSR state) and Sewastopol, Russia. We climbed to 36,000feet, our final attitude, as we entered Romania, the city of Brno and Prague at Czech Republic, and into Germany. We began our descent at 7:48pm, and landed on R/W25L at 8:22pm, and parked at gate B48 twelve minutes later, which was next to an ANA�塜 Boeing 747-400 JA8095, heading back to Tokyo.

Beverage and meals:
There are two meals and snack on demand on this flight. A main meal (an abbreviated lunch service) was served after takeoff, and then around 6pm Frankfurt time, hot towels were passed out and dinner service began. Throughout the flight, a snack station with Ritz bits crackers, sandwiches, mixed nuts, Ferrero Rocher chocolate, Lays�� potato chips, and bananas, as well as stationary kits and playing cards. Three kinds of instant noodle soups were available throughout the night.

I have also noticed a few new items. First, for the first meal service, a bowl of mixed nuts (peanuts, almonds, and cashews) was served with beverage, instead of the usual package of mixed nuts. Second, the appetizer was served in a nicer china bowl/plate, and the F/As would come around with two choices of sauce and pour them on the side or over the appetizer, as requested. It was very fancy and first class! Third, the entrees were also a bit heartier.

Here is the wine list and menu transcript:
Business Class
Wine List
Champagne
Charles Heidsieck

White Wines
Weinhaus Ress Riesling Kabinett 2005 Rheingau
Montagny Premier Cru 2005 Laboure-Roi

Red Wines
Chateau Batailley 1998 Pauillac
Rive Barbera D�圲sti Il Cascinone 2003 Araldica, Piemonte

Port
Dow 2001 Late Bottled Vintage Port Portugal

Singapore to Frankfurt
A Savory Note
Duck foie gras with apple and mesclun
We got a choice of a lemon based vinaigrette or a balsamic dressing

The Main Event
Seafood Noodle Soup
Egg noodles in rich broth garnished with prawns, fish, scallops and vegetables
I had the noodle soup, which was very delicious.

Lamb shank braised in red wine with peperonata and gratin potatoes

Thai style chicken curry with pineapple, spiced eggplant and steamed rice

A Sweet note
Viennetta ice cream with mango coulis
It was a very nice dessert.

A Connoisseur�塜 Choice
Gourmet Coffee
Selection of tea

Light bites
Noodles
Fish Ball broth with kway teow or bee hoon noodles
Prawn Noodles with soup
Vegetarian and non-vegetarian instant noodles

Sandwiches
Smoked ham in focaccia bun
Smoked tuna in onion ciabatta
Oriental vegetarian ciabatta

Snacks
Roasted mixed nuts
Ferrero Rocher chocolate
Ritz bits
Potato chips
Kjeldsens cookies
Bananas

Dinner
To Nibble on��
Satay
With onion, cucumber and spicy peanut sauce
There was a choice of chicken or beef satays, and I like the new presentation!
A Savory Note
Sundried tomato-orzo salad with marinated scallops and greens
Balsamic herb dressing or Singapore dressing infused in shallot oil with sambal, lime and honey

The Main Event
*Pan roasted Muscovy duck breast with natural jus and shredded duck confit-risotto
Exclusively created by Gordon Ramsay, London

Tournedos of beef in roasted shallot jus, asparagus with Hollandaise sauce and mashed potatoes

Baked fish with sambal sauce wrapped in banana leaf, spiced vegetables and steamed rice

Stir fried prawns in preserved black bean sauce, sugar snap peas, cauliflower, carrots and rice vermicelli
I like prawns and this entr矇e was very nice.

A Sweet Note
Dark Chocolate cr癡me brulee with mixed berries
Good dessert again�� but can SQ serve some cake or pastries type dessert? I had a feeling that it was cheaper to serve pudding or mousse, than cake!

The Cheese Board
Gourmet Cheese with garnishes
Selection of emmenthal, caprice des dieux, and rambol walnut served with Carr�塜 crackers and grapes

Fruit
A selection of fresh fruit
Grapes, bananas, plums, pears, and apples

A Connoisseur�塜 Choice
Gourmet Coffee
Selection of tea
And Pralines

SQ 326QA SIN-FRA (LM/D) 115-1.2 10-12RC

Service:
The F/As were extremely kind on this flight, and this particular F/A kept on offering me various items, such as making me a nice cup of Chamomile tea to help me go to bed, and all F/As were out there serving drinks and asked if you wanted a snack. Even for SQ standard, this flight was definitely above average.

Arrival service:
Well the flight arrived at the gate on time but the bags did not come out till thirty minutes after arrival. The original baggage claim seemed to suffer some technical problems and that was why the bags came out late. The premium bags still came out on the original baggage claim, while the economy bags came out on the baggage belt next door. However, no announcement was ever made by the SQ uniformed staff standing there during the whole time, and the technician just yelled out something on German (despite the majority of the passengers were Germans, some of us did not speak German!) So it was a rather sad end to a good flight.

Conclusion:
Congrats SQ on a really comfortable and innovative business class product! The new meal presentation is nice, but I actually wonder if it makes more sense to serve the full meal shortly after takeoff, rather than prior to arrival, when it was midnight at Singapore local time. The main meal was still very hearty with three full courses, but it was easier to serve prior to arrival. I also like the enhanced snack selections for these long flights.

Carfield

8 replies: All unread, jump to last
 
User currently offlineSQCXlover From United States of America, joined May 2003, 56 posts, RR: 0
Reply 1, posted (6 years 11 months 1 week 2 days 11 hours ago) and read 14151 times:

Very nice report, thanks. I have done SQ 326 in 777-200 J class perviously. My last 77W J was SQ 16 to SFO. SQ is the way to go from now on. I saw your ICN CX new J seat report, CX product is really going down hill. My last CX flight was CX 870 to SFO, the fligth was average and the J seat was really in a bad shape. I think I have to change my screen name very soon.

Great report.
SQcxlover


User currently offlineSingapore_Air From United Kingdom, joined Nov 2000, 13745 posts, RR: 19
Reply 2, posted (6 years 11 months 1 week 2 days 6 hours ago) and read 13732 times:

Kudos and hearty congratulations Carfield. An enjoyable trip report to read and I am sure Singapore Airlines hopes to welcome you onboard one of their flights in the near future.


Anyone can fly, only the best Soar.
User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 3, posted (6 years 11 months 1 week 2 days 2 hours ago) and read 13485 times:

A really nice report, with equally comprehensive pictures to give one an excellent idea of what the new (well, not so new by now) seat is like.

I'm curious, why did the crew ask you to move from 11A to 11K? Did you request for it, or was it to accommodate the request of other passengers wishing to seat together?



There's always a better way to fly...
User currently offlineDavescj From United States of America, joined Jun 2007, 2307 posts, RR: 0
Reply 4, posted (6 years 11 months 1 week 2 days 1 hour ago) and read 13371 times:

Great pics and great report as always!

SQ J sounds like a great way to travel!

Dave



Can I have a mojito on this flight?
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8563 posts, RR: 54
Reply 5, posted (6 years 11 months 1 week 21 hours ago) and read 12697 times:
Support Airliners.net - become a First Class Member!

Great TR as usual Carfield, thanks for that.

Quoting Carfield (Thread starter):
I was at 11A in the beginning and soon the F/As asked if I was willing to move to the other side, 11K

- Any reason for the move?

Nice set of pix, food looks well presented though there were a few items not to my taste.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineCarfield From United States of America, joined Dec 2003, 1936 posts, RR: 8
Reply 6, posted (6 years 11 months 1 week 19 hours ago) and read 12646 times:

I was asked to move to 11K because there is a couple, who wants to sit along the same side... her husband has 12A and she has 11K, so she wants to move to 11A to sit near her husband...

Well the food is actually very good and my taste is more Asian, but the other three choices for entrees are quite tempting as well. There is always Book the Cook with SQ anyway...

Thanks for the kind comments!

Carfield


User currently offlineB747forever From Sweden, joined May 2007, 17084 posts, RR: 10
Reply 7, posted (6 years 11 months 6 days 3 hours ago) and read 12179 times:

What a great TR.

The pics are really good.

SQs J class seems so much better compared to other J class operator.



Thank you for sharing.

B747forever.



Work Hard, Fly Right
User currently offlineSQCXlover From United States of America, joined May 2003, 56 posts, RR: 0
Reply 8, posted (6 years 11 months 3 days 11 hours ago) and read 11621 times:

Hey Carfield, I find the food on the regular menu is better than book the cock, what do you think? Will you ever drop CX all together and just fly SQ alone?

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