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ORD-BRU, BRU-ORD In AA NextGen Biz (pics)  
User currently offlineTranspac787 From United States of America, joined Jul 2007, 3214 posts, RR: 13
Posted (6 years 9 months 1 week 6 days 6 hours ago) and read 10971 times:

Hey all,

Time for my next trip report.....I think this is my fifth on a.net now. My last couple of international trips have been on NW and UA, so I figured it was time to do another one on AA. Since it's in the middle of the winter for the US and Europe, it's an excellent time to nonrev it!! So, my whole trip ended up being DEN-ORD-BRU-ORD-DEN. Simple enough, with a 27 hour stay in BRU. Didn't see much, but what I did see was quite cool. I will definitely want to be going back to BRU to stay for quite a bit longer the next time.



14 January 2008
AA88, ORD-BRU
Block time: 08 hours, 05 minutes
767-323/ER, N394AN
Seat: 2A, Business Class

Load Factor-
Business Class: 98%
Coach: 50%

View Large View Medium
Click here for bigger photo!

Photo © Bernardo Andrade





As much as I hate connecting in ORD, it is a much more convenient option out of DEN as compared to the alternative of JFK. Anyhow, I took the earliest flight to ORD, AA1210 at 805a. I had a near 5 hour layover until my BRU flight, so I walked around ORD for awhile. I got to see some of the Asia heavies depart...AA to NRT and PVG, UA to NRT and HKG. After what seemed a very long wait, boarding for BRU finally began. The load in Business was going to be very full....I was really counting on there being zero upgrades in order for me to get Business Class!! So, by dumb luck, there were, in fact, zero upgrades, and I got Business. Even after the one other nonrev got on, there was still one seat left up front.


http://i73.photobucket.com/albums/i239/elementx109/IMG_0070.jpg
N394AN sitting at the gate at a snowy ORD.


AA's NextGeneration Business Class seat has had a bit of a hot & cold reception on a.net. Personally, I totally love it. Excellent seat controls, and a ton of random yet very useful features. Most importantly though, I find the seats to be very comfortable, especially when in the full lie-flat bed. While AA's domestic service has gone downhill in recent years, AA's international service is outstanding...the best I've personally ever had. The menu offers a huge variety of choices, so here is the complete "ensemble" of what I had:

To Start-
Warm mixed nuts
Marinated Cheese Antipasto

Seafood Appetizer-
Smoked salmon and herb-marinated shrimp

Salad-
Fresh seasonal greens and an assortment of fresh vegetables offered with a sour cream and herb dressing

Bread Basket-
Assorted gourmet breads offered with a choice of butter or Castello Monte Vibiano olive oil

Entree-
Fillet of beef accented by a red wine onion sauce, offered with roasted butternut squash, haricots verts, and mushroom risotto

Dessert-
Ice Cream Sundae with choice of hot fudge, butterscotch, seasonal berry toppings, whipped cream, and pecans.

To Finish-
Assorted Lindt Chocolates


http://i73.photobucket.com/albums/i239/elementx109/IMG_0103.jpg
One of AA's trademarks.....personal Ice Cream Sundaes. Drool.............


Unfortunately, I didn't take any pictures of the dinner service other than the dessert above. After dinner, I fell asleep for the rest of the flight.

My short stay in BRU was very enjoyable. I visited the small nearby town of Zaventem, which was quite neat. Although I didn't get to see much of BRU, I do intend to go back for a much longer visit.



16 January 2008
AA89, BRU-ORD
Block time: 09 hours, 15 minutes
767-323/ER, N388AA
Seat: 2A, Business Class

Load Factor-
Business Class: 50%
Coach: 50%

View Large View Medium
Click here for bigger photo!

Photo © Andrew Hunt - AirTeamImages





My return flight, BRU-ORD, was even more open than my outbound flight to BRU. About the same load in coach, but only a half-load in Business. I was the only nonrev on the flight too, so nearly everyone on the flight had a ton of room to spread out. The boarding process actually took quite a long time, for having so few people on board the plane. The gate agents made me wait until literally the last minute to get my seat assignment. It would have been much nicer to get it earlier, but such is life!!


http://i73.photobucket.com/albums/i239/elementx109/IMG_0090.jpg
View out my window at 2A, of the ramp at BRU.


After a short taxi and impressively strong takeoff, we were on our way back to ORD. Here are some pictures of the new AA Business Class:


http://i73.photobucket.com/albums/i239/elementx109/IMG_0092.jpg
The wide-open Business Class cabin enroute to ORD.


http://i73.photobucket.com/albums/i239/elementx109/IMG_0099.jpg
Privacy divider in between seats.


http://i73.photobucket.com/albums/i239/elementx109/IMG_0100.jpg
Personal entertainment device...sorry for poor lighting.


http://i73.photobucket.com/albums/i239/elementx109/IMG_0108.jpg
Overall cabin view.


AA89 BRU-ORD was easily the best flight I've ever been on. The cabin crew was the most nice nice, outgoing, friendly, and professional bunch of people I've ever had the privilege of meeting. They made the flight a true delight... one that will be a very long-lasting memory for me. I'd like to extend my greatest personal thanks to them on here, as well as on paper to AA. I know my word as a nonrev probably doesn't matter at all to AA, but I still feel it's the least I owe the FA's, to send my highest compliments to the company.

Thanks for reading, and all comments & responses appreciated!!

21 replies: All unread, jump to last
 
User currently offlineEbs757 From United States of America, joined Jul 2006, 758 posts, RR: 0
Reply 1, posted (6 years 9 months 1 week 6 days 6 hours ago) and read 10964 times:

Great trip report Matt, can't wait to get on the 763 to LAX! Keep them comin!

Ebs757



Viva la Vida
User currently offlineA318 From Bahamas, joined Jan 2008, 354 posts, RR: 0
Reply 2, posted (6 years 9 months 1 week 6 days 5 hours ago) and read 10857 times:

Fantastic trip report!!!!!!!


Welcome aboard!
User currently offline44k From United States of America, joined Aug 2007, 310 posts, RR: 0
Reply 3, posted (6 years 9 months 1 week 6 days 4 hours ago) and read 10817 times:

Thanks for the excellent Trip Report. I had the privilege of flying AA new International Business class 3 times, and I love it more and more every single time! Also, it's always great if you get a nice crew that enjoy their work, which I was also always lucky to receive!

User currently offlineLY777 From France, joined Nov 2005, 2702 posts, RR: 2
Reply 4, posted (6 years 9 months 1 week 6 days 3 hours ago) and read 10676 times:

Hi!
great TR!
Is it real that AA 763s have new bins only in C class? (whereas the Y keeps the old bins)



אמא, אני מתגעגע לך
User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Reply 5, posted (6 years 9 months 1 week 5 days 23 hours ago) and read 10430 times:

I tried out the new AA C class on ORD-SFO two months ago. It was a great flight. The lie flat mode was extremely comfortable. And they gave us that exact same sundae!

User currently offlineTriple7man From Thailand, joined May 2005, 746 posts, RR: 0
Reply 6, posted (6 years 9 months 1 week 5 days 22 hours ago) and read 10399 times:
Support Airliners.net - become a First Class Member!

From looking at the menu it seemed exactly what is served in first class. I guess on a 2 class flight they up it a little bit.

Quoting Transpac787 (Thread starter):
AA89 BRU-ORD was easily the best flight I've ever been on. The cabin crew was the most nice nice, outgoing, friendly, and professional bunch of people I've ever had the privilege of meeting. They made the flight a true delight... one that will be a very long-lasting memory for me. I'd like to extend my greatest personal thanks to them on here, as well as on paper to AA. I know my word as a nonrev probably doesn't matter at all to AA, but I still feel it's the least I owe the FA's, to send my highest compliments to the company.

Do send your comments to AA. I can tell you that even from a non rev they will appreciate it.

What do you do for AA?



Have you kissed a 777 today?
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 7, posted (6 years 9 months 1 week 5 days 16 hours ago) and read 9992 times:
Support Airliners.net - become a First Class Member!

Nice report and pix, thanks.

Quoting LY777 (Reply 4):
Is it real that AA 763s have new bins only in C class? (whereas the Y keeps the old bins)

- Good point, I'd be interested to know too.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineFLY777UAL From United States of America, joined May 1999, 4512 posts, RR: 3
Reply 8, posted (6 years 9 months 1 week 5 days 15 hours ago) and read 9941 times:



Quoting BA319-131 (Reply 7):
Nice report and pix, thanks.

Quoting LY777 (Reply 4):
Is it real that AA 763s have new bins only in C class? (whereas the Y keeps the old bins)

- Good point, I'd be interested to know too.

Rgds

Mark

They do indeed. The Business cabin as well as the small Economy "mini cabin" fwd of the overwing exit rows are the only areas to have the new bins installed.

What I am curious about are (what seems to be) the to different versions of the "Signature Interior" which customers may order. They both share the common center overhead bins, however AA seems to have gone with the pivot bins on the outside, whereas other carriers (SilverJet, some of the European charter airlines) have decided instead to keep the shelf bins, but install curved doors on them...

F L Y 7 7 7 U A L


User currently offlineTranspac787 From United States of America, joined Jul 2007, 3214 posts, RR: 13
Reply 9, posted (6 years 9 months 1 week 5 days 13 hours ago) and read 9786 times:



Quoting Ebs757 (Reply 1):
can't wait to get on the 763 to LAX

Whatev dude.....think further. It's the nonrev credo afterall....."go long or go home"  Wink

Think more along the lines of....EZE, FRA, CDG, etc

Quoting 44k (Reply 3):
and I love it more and more every single time!

This was only my second and third time to date on it, but I would have to agree!!

Quoting LY777 (Reply 4):
Is it real that AA 763s have new bins only in C class? (whereas the Y keeps the old bins)

As answered in reply 8, this is correct. UA did the same thing with their reconfigured 763's.....new bins in F/C, old bins remain in Y. AA though, put new bins in the forward mini-cabin in Coach. This is the cabin that is typically reserved for AAdvantage elite members, as this cabin is typically quieter and has powerports throughout, as well as the new overhead bins now.

Quoting MSYtristar (Reply 5):
The lie flat mode was extremely comfortable. And they gave us that exact same sundae!

No doubt, it is quite comfortable, one of my favorites!!

Quoting Triple7man (Reply 6):
I guess on a 2 class flight they up it a little bit.

I think they must, because the menus and catering are different on 2 class flights compared to 3 class flights. The menus even specify that. The ones I have say "2 CLS US-BRU" and "2 CLS BRU-ORD". I have yet to be on an AA 777, so I'm not sure how the food is different on the 3 class flights.

Quoting Triple7man (Reply 6):
Do send your comments to AA. I can tell you that even from a non rev they will appreciate it.

I will be certain to do so!!

Quoting FLY777UAL (Reply 8):
They both share the common center overhead bins, however AA seems to have gone with the pivot bins on the outside, whereas other carriers (SilverJet, some of the European charter airlines) have decided instead to keep the shelf bins, but install curved doors on them...

You are correct, that AA went with the pivot-bins. UA, on the other hand, kept the shelf bins as you said, with the curved doors. I've yet to be on the new UA 763's, but I'd imagine I (and most other people) prefer the 777-style pivot bins.


User currently offlineChris78cpr From United Kingdom, joined Feb 2004, 2822 posts, RR: 50
Reply 10, posted (6 years 9 months 1 week 4 days 23 hours ago) and read 9357 times:

I flew AA's new J product on a JFK-MIA run last november and thought it was quite nice. I had flown into NYC from LHR on AA the previous day and had the old business so it was good to be able to compare them in such a short space of time.

What i like about the new seats is the lie flat mode, the twin tray table and the privacy divider. It gives me a chance to be private and do work on my flights and the twin table means i can have my computer and other bits set out at once.

What i don't like however is that there is no real personnal space. I can't have a bag on the floor while my footrest is extended really, there is no where to put my bose headphones and ipod when not in use and it just seems a wee bit cramped. I also don't like that if you are flying solo and are stuck in a window or a central seat then you have to be an olympic gymnast to get out of the seat without disturbing people.

OVerall it is a nice upgrade but i think it could have been done better. It reminds me a lot of Lufthansa's J seats.

I have two flights next month on AA on 772's in J and i am hoping that i get the new J both ways!

Chris



5D2/7D/1D2(soon to be a 1Dx) 17-40L/24-105L/70-200F2.8L/100-400L/24F1.4LII/50F1.2L/85F1.2LII
User currently offlineFXramper From United States of America, joined Dec 2005, 7311 posts, RR: 85
Reply 11, posted (6 years 9 months 1 week 4 days 15 hours ago) and read 9145 times:
Support Airliners.net - become a First Class Member!

Another fantastic report, Matt.  bigthumbsup 


I miss the old Anet.
User currently offlineMunichpictures From Germany, joined Jun 2006, 49 posts, RR: 0
Reply 12, posted (6 years 9 months 1 week 4 days 14 hours ago) and read 9084 times:

Great trip report, nice pics

User currently offlineAY104 From Canada, joined Nov 2005, 505 posts, RR: 6
Reply 13, posted (6 years 9 months 1 week 3 days 17 hours ago) and read 8719 times:



Quoting Transpac787 (Thread starter):
I know my word as a nonrev probably doesn't matter at all to AA, but I still feel it's the least I owe the FA's, to send my highest compliments to the company.

Don't be so sure about that. I worked for the airlines for 25 years, and sent many letters of compliment to my own, and other airline management. I always got a reply. As an airline employee, we get a lot of chances to try various products, that the travelling public does not often get. At times, we were encouraged to try the other airlines' product to see how they compared to our own. Often airline employees are the most critical, and also notice many things that others may not notice (except, of course, memebers of airliners.net). I think your comments to the airline would be very much welcomed.

Cheers,
AY104



The only thing a customer should expect for his/her loyalty is good service
User currently offlineKiwiandrew From New Zealand, joined Jun 2005, 8580 posts, RR: 13
Reply 14, posted (6 years 9 months 1 week 3 days 17 hours ago) and read 8687 times:
Support Airliners.net - become a First Class Member!

are these really lie-flat ? The seat pitch looks too tight in the photos to allow lie- flat , or is that just foreshortening due to the camera perspective ?


Moderation in all things ... including moderation ;-)
User currently offlineTranspac787 From United States of America, joined Jul 2007, 3214 posts, RR: 13
Reply 15, posted (6 years 9 months 1 week 3 days 7 hours ago) and read 8521 times:



Quoting Chris78cpr (Reply 10):
What i don't like however is that there is no real personnal space.

Yes, this would be my one personal dislike with them too. In the lie-flat mode there really isn't even room for your shoes in that space, if the footrest is fully extended.

Quoting Chris78cpr (Reply 10):
then you have to be an olympic gymnast to get out of the seat without disturbing people.

Yes, but then again this is really the case with any other Business Class seat, if you are on a window or central.

Quoting Chris78cpr (Reply 10):
I have two flights next month on AA on 772's in J and i am hoping that i get the new J both ways!

As far as I know, approx 50% of the 777 fleet as the new J seats (37 total, up from 35).

Quoting AY104 (Reply 13):
I think your comments to the airline would be very much welcomed.

I'll be certain to write then, thank you!!

Quoting AY104 (Reply 13):
are these really lie-flat ? The seat pitch looks too tight in the photos to allow lie- flat , or is that just foreshortening due to the camera perspective ?

While technically not full lie-flat, they're just about as good as full-flat anyway. The downside to the slanted-sleeper J seats is obviously the feeling of sliding forward when in the bed mode. So, AA tried to "fix" that with their NextGen seat. In doing so, in the full lie-flat mode your thighs, torso, chest, neck, and head will as be in the "lie flat" while only your knees and lower incline down just slightly below the seat in front of you. So, while not a true lie-flat sleeper, they are really still just as comfortable!! I much prefer AA's new J seat over UA's current F. Of course UA's current F seat is quite dated, but I still prefer the AA NextGen Biz!!


User currently offlineFantikerz From United States of America, joined Jan 2008, 111 posts, RR: 0
Reply 16, posted (6 years 9 months 1 week 3 days 4 hours ago) and read 8455 times:

Great report! That sundae looks great, and so do your pics.

User currently offlineWN230 From United States of America, joined Jul 2006, 341 posts, RR: 1
Reply 17, posted (6 years 9 months 1 week 2 days 6 hours ago) and read 8245 times:

Thanks for putting up such a nice tr. After only seeing how AA's business class seats are made or on static display, seeing pictures of the cabin in flight makes the 763 look very much revived and given new life. I would sure like to see the other parts of this trip if you don't mind putting it up. (only if you have time to do that, of course)



WN230



Judas Priest North American tour in '08 . . . cannot wait!!!
User currently offlineB747forever From Sweden, joined May 2007, 17079 posts, RR: 10
Reply 18, posted (6 years 9 months 1 week 19 hours ago) and read 8019 times:

Nice TR

The pics are really good.

Glad that your return flight, AA89 is the best flight you have been on!!!



Thank you for sharing

B747forever



Work Hard, Fly Right
User currently offlineKiwiandrew From New Zealand, joined Jun 2005, 8580 posts, RR: 13
Reply 19, posted (6 years 9 months 1 week 15 hours ago) and read 7935 times:
Support Airliners.net - become a First Class Member!



Quoting Transpac787 (Reply 15):
Quoting Chris78cpr (Reply 10):
then you have to be an olympic gymnast to get out of the seat without disturbing people.

Yes, but then again this is really the case with any other Business Class seat, if you are on a window or central.

except of course on airlines such as VS 744/A340 and NZ (744/777 )where all the business class seats have direct aisle access - AC are in the process of refitting with similar seats as are a number of other carriers who feel that J class pax should not have to climb over each other



Moderation in all things ... including moderation ;-)
User currently offlineTranspac787 From United States of America, joined Jul 2007, 3214 posts, RR: 13
Reply 20, posted (6 years 9 months 1 week 6 hours ago) and read 7757 times:



Quoting WN230 (Reply 17):
seeing pictures of the cabin in flight makes the 763 look very much revived and given new life.

Definitely so!! I love the new cabins on the AA 763's.....I'm hoping the 762's turn out just as nice.

Quoting WN230 (Reply 17):
(only if you have time to do that, of course)

You know sir I would, but my internet connection has been acting up lately and uploading to photobucket has been taking WAYYY to long, so I'd prefer not to  Wink

Quoting B747forever (Reply 18):
Glad that your return flight, AA89 is the best flight you have been on!!!

Thank you sir!!

Quoting Kiwiandrew (Reply 19):
except of course on airlines such as VS 744/A340 and NZ (744/777 )

Well yes, you are right.......but for US carriers, it's a rather good offering!!!  Big grin


User currently offlineTriple7man From Thailand, joined May 2005, 746 posts, RR: 0
Reply 21, posted (6 years 9 months 1 week 3 hours ago) and read 7712 times:
Support Airliners.net - become a First Class Member!



Quoting Chris78cpr (Reply 10):
I have two flights next month on AA on 772's in J and i am hoping that i get the new J both ways!



Quoting Transpac787 (Reply 15):
As far as I know, approx 50% of the 777 fleet as the new J seats (37 total, up from 35).

AA has 47 777's in their fleet. 20 of them have the new business class seats. 46 of our 777's have the Flagship Suite in first class. There is just one 777 with the Pacific first class configuration.
There will be 37 seats in business class on the new configuration, as compared to 35 now. I have not been on a 777 with the new business class seats. I'll be tempted to try it over first class sometime.



Have you kissed a 777 today?
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