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American+United (Economy-First) LGA-ABQ (Pics)  
User currently offlineYankees From United States of America, joined Jun 2005, 86 posts, RR: 0
Posted (6 years 8 months 4 weeks 1 day 13 hours ago) and read 6047 times:

November 19, 2007

Pre Flight:

I was going to Santa Fe, NM for thanksgiving and I found the easiest way was to fly through IAD on United. I also got a very cheap price ticket in First and was able to get some mileage. Check In at LGA was fine. I hope American Airlines has plans to renovate the CTB and the check in area. (What a mess, to crowded).

Control Tower


Other AE Aircraft


The line for security was short and I was soon making my way to C6, my scheduled departure gate. After stopping at Au Bon Pain I looked at the screen and noticed that my flight had changed to gate C4, where an AE flight to Toronto was in the process of boarding. After the Toronto flight left the time was getting close to departure time and the gate agent announced that the D.C flight had been changed to C2. (My gosh cant they just make up their mind LOL). The plane arrived and we were ten minutes behind schedule.

Sectors: New York LaGuardia Airport - Washington D.C Ronald Reagan Natl. Airport
Airline: American Eagle
Flight: 4785
Scheduled Departure Time: 1:59PM
Actual Departure Time: 2:57PM
Departure Gate: C2
Scheduled Arrival Time: 2:44PM
Actual Arrival Time: 3:40PM
Arrival Gate: 34
Aircraft: Embraer 135 Regional Jet
Tail Number: N716AE
Route: BIGGY J75 MXE V378 TRISH NATNL NATNL1
Cabin: Economy (2A)


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Photo © Sam Chui
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Photo © Michael F. McLaughlin



Our Route:
http://farm3.static.flickr.com/2252/2203798034_15dea407b6_o.gif

Our Aircraft
http://farm3.static.flickr.com/2396/2089541794_04ce206eda_b.jpg

Tail
http://farm3.static.flickr.com/2306/2089541796_1f1df3a5c9_b.jpg

After the door was shut the FA came on to do the usual safety demo. Seat 2A is the second to best seat on the ER3 besides 2B,C which are usually reserved for the crew.

Seats 2B,C
http://farm3.static.flickr.com/2129/2089541812_ca72cc250e_b.jpg

Upon the passengers was about seven AA employees. 3 pilots and 4 FA's (not including the crew).

CTB:
http://farm3.static.flickr.com/2314/2089541800_4861ac4176_b.jpg

AstroJet 738
http://farm3.static.flickr.com/2271/2203798040_d339a5b2f4_b.jpg

Must be a shuttle flight. After a quick taxi to the runway we waited for about seven or eight planes to takeoff. Finally after about an hour after the scheduled departure time we were airborne. About twenty minutes into the flight the FA came around with a beverage service. I choose water and slept for the rest of the flight. The headrests are sure a comfort on those little jets.

Galley:
http://farm3.static.flickr.com/2030/2089541802_4761809b0e_b.jpg

Landing in Washington D.C was quick and the FA made the welcome announcement as we were half way down the runway going at half the landing speed (a little quick). We deplanned at Gate 34, and the next day I would be on my way to IAD for my flight to Albuquerque.


November 20, 2007

Pre Flight:

Getting to Dulles only took about thirty minutes and soon I was checking in at the First Class desk for United. Boarding would begin at 5:15PM and it was only three o clock so I had plenty of time to kill. After going through the premier secruity line I was soon on the bus headed to the C-Concourse. What is great about those buses is that it gives you good views of the tarmac. After walking up and down the C/D concourse it was time to board.

UAL Express Jet
http://farm3.static.flickr.com/2256/2203827952_984ac300e2_b.jpg

UA 767-300 bound for ORD


Sectors: Washington Dulles International Airport - Albuquerque Sunport Intl Airport
Airline: United Airlines
Flight: 783
Scheduled Departure Time: 5:57PM
Actual Departure Time: 6:19PM
Departure Gate: C19
Sceduled Arrival Time: 7:43PM
Actual Arrival Time: 7:55PM
Arrival Gate: B8
Aircraft: Airbus A319
Tail: N805UA
Route: LDN J134 HNN J134 FLM PXV J78 TCC MIERA2
Class: First (2D)




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Photo © Tony Zeljeznjak
View Large View Medium
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Photo © Matthew C. Lyons



http://farm3.static.flickr.com/2202/2203827950_81319919cf_o.gif

After the main door was closed Sedric the FA came around with a choice of orange juice or water. I choose orange juice, and the Flip Screens came down to show the Safety Video.

Cabin:


After turning on my noise cancelling headphones and plugging them into Channel 9, I could hear what runway we were going to takeoff from. Takeoff was very quick and soon we were at crusing altitude.



Once the seat belt sign came off the movie started which was No Reservations. Pre dinner beverages and warm nuts were served before Sedric asking us what we wanted for dinner.

http://farm3.static.flickr.com/2329/2203827972_ee55dd8c61_b.jpg

The choices were a warm turkey wrap, or a salad with shrimp. Some choices for a dinner flight. After about twenty minutes my meal came which was the turkey wrap. It came in a plastic tray like set up. No China plates. This was the kind of set up I would think they would give on a UA Economy flight transatlantic or something.

Meal
http://farm3.static.flickr.com/2304/2203170289_271bac009d_b.jpg

The food was decent. Not the best I've had. After dinner mints were passed out and after that I feel asleep for the remainder of the flight. About a half an hour outside of ABQ were were offered another beverage round.


Landing was smooth on one of ABQ's long runways. After deplaning I headed down to baggage claim to get my bag.

UA A319 (F-Class)


Overall I would give the flight a 7/10. Seats were comfortable but the catering really needs work. The FA was excellent and very efficient.


B733,B738,B752,B762,B763,B777,MD80,CRJ,CR7,ATR,ER3,ERD,ER4,A319,A320,A321
14 replies: All unread, jump to last
 
User currently offlineGoAllegheny From United States of America, joined Nov 2000, 340 posts, RR: 0
Reply 1, posted (6 years 8 months 4 weeks 1 day 12 hours ago) and read 6014 times:

Nice report. Allowing for the fact that I don't fly first class on United (and have given up trying to redeem my upgrade coupons), I am still stunned that your dinner choice on a cross-country flight was a salad or turkey wrap served on in a plastic tray. That's pathetic.

I also really like that you included your flight tracks (I presume others do this as well, but I don't read enough TRs to know).


User currently offlineLH417AF025 From United States of America, joined Jan 2006, 277 posts, RR: 0
Reply 2, posted (6 years 8 months 4 weeks 8 hours ago) and read 5204 times:

Quoting Yankees (Thread starter):
No China plates.

i am a staunch united supporter, but this is an absolute embarrassment. This is the first time that I have seen this and am appalled. This is not First Class service. This looks like an economy meal IAD-DEN in 2002

[Edited 2008-01-27 16:53:30]

User currently offlineYankees From United States of America, joined Jun 2005, 86 posts, RR: 0
Reply 3, posted (6 years 8 months 4 weeks 7 hours ago) and read 5090 times:

My uncle flew in from EWR on CO direct and he said that they got a two course meal and that everything was served on china not plastic. I wonder why UA doesnt do it


B733,B738,B752,B762,B763,B777,MD80,CRJ,CR7,ATR,ER3,ERD,ER4,A319,A320,A321
User currently offlineLuv2fly From United States of America, joined May 2003, 12118 posts, RR: 49
Reply 4, posted (6 years 8 months 4 weeks 6 hours ago) and read 5057 times:
Support Airliners.net - become a First Class Member!

A little better presentation would make that meal appear better then what it was that is for sure.


You can cut the irony with a knife
User currently offlineXJRamper From United States of America, joined Dec 2003, 2462 posts, RR: 51
Reply 5, posted (6 years 8 months 4 weeks ago) and read 4915 times:

The times I have flown UA First, I have always received meals on China. I was about to say that looked like something that was served from a Shuttle B733 aircraft, due to those a/c not having a real working galley, just a cold galley. But that is definitely an Airbus lol. That is really pitiful tho.

Quoting Yankees (Thread starter):
Seat 2A is the second to best seat on the ER3 besides 2B,C which are usually reserved for the crew.

What crew? It's an ERJ, its not like its going TATL. What reason does the crew need those seats for?

-----------------

Excellent report!

XJR



Look ma' no hands!
User currently offlineCmk10 From United States of America, joined Feb 2004, 513 posts, RR: 3
Reply 6, posted (6 years 8 months 3 weeks 6 days 19 hours ago) and read 4783 times:

Good Report. I flew IAD-ABQ back in late 2006 and I asked the FA why the meal was so poor. Her response was that the A319 comes in from ABQ and turns aroud and goes back there and that the plane is double catered there. Whether or not that's true I don't know but it's still a bad meal.


"Traveling light is the only way to fly" - Eric Clapton
User currently offlineANCFlyer From , joined Dec 1969, posts, RR:
Reply 7, posted (6 years 8 months 3 weeks 6 days 17 hours ago) and read 4666 times:

Plastic Trays in F in what is essentially a trans-con flight.

Unsat UA . . .

Quoting Luv2fly (Reply 4):
A little better presentation would make that meal appear better then what it was that is for sure.

Yeah, like a PLATE!

Great report though


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 8, posted (6 years 8 months 3 weeks 6 days 16 hours ago) and read 4601 times:
Support Airliners.net - become a First Class Member!

Nice report and photo's, really enjoyed it.

I must say the meal offering for such a long flight in First is just pathetic.

Domestic First is generally pretty steep, I checked this route for a month out, the cheapest First fare with UA is over $1500!!

For that kind of money, I'd expect a whole lot more!

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently onlineB747forever From Sweden, joined May 2007, 17079 posts, RR: 10
Reply 9, posted (6 years 8 months 3 weeks 6 days 16 hours ago) and read 4601 times:

Really nice TR

The pics are really good.

Pity that you didnt like the catering!!



Thank you for sharing

B747forever



Work Hard, Fly Right
User currently offlineLH417AF025 From United States of America, joined Jan 2006, 277 posts, RR: 0
Reply 10, posted (6 years 8 months 3 weeks 6 days 10 hours ago) and read 4434 times:

i think that we should leave "feedback" in the contact us section of united.com

this is truly unacceptable. its usairways style.

i hope that by hearing it from the public they will realize that on what is almost a transcon this is not an ok offering.


User currently offlineYankees From United States of America, joined Jun 2005, 86 posts, RR: 0
Reply 11, posted (6 years 8 months 3 weeks 6 days 9 hours ago) and read 4394 times:

Does ABQ have a flight kitchen because it they serve the meals in plastic tht means they just can through it out. Also the A319 IAD-ABQ flight arrives at night into ABQ and leaves the next morning.


B733,B738,B752,B762,B763,B777,MD80,CRJ,CR7,ATR,ER3,ERD,ER4,A319,A320,A321
User currently offlineABQ747 From United States of America, joined Dec 2006, 850 posts, RR: 1
Reply 12, posted (6 years 8 months 3 weeks 6 days 7 hours ago) and read 4343 times:



Quoting Yankees (Reply 11):
Does ABQ have a flight kitchen

LSG Sky Chefs has a kitchen at ABQ.



The reason New Mexico is so windy is because Texas sucks and Arizona blows.
User currently offlineLH459 From United States of America, joined Aug 2005, 886 posts, RR: 1
Reply 13, posted (6 years 8 months 3 weeks 5 days 8 hours ago) and read 4047 times:



Quoting Yankees (Thread starter):
The choices were a warm turkey wrap, or a salad with shrimp.

Those were the choices at lunch time on my DEN-SFO flight on November 24th, and they were served on china. This is not even close to UA's usual domestic F dinner offering, and the plastic is absolutely pathetic!

Quoting Cmk10 (Reply 6):
the A319 comes in from ABQ and turns aroud and goes back there and that the plane is double catered there

That would explain it. UA has served me much better dinners than this on shorter flights.



"I object to violence because when it appears to do good, the good is temporary; the evil it does is permanent" - Ghandi
User currently offlineAA767LOVER From Hong Kong, joined Aug 2007, 609 posts, RR: 0
Reply 14, posted (6 years 8 months 3 weeks 5 days 7 hours ago) and read 4019 times:

Man, that looked like a t.v. dinner than a FC meal! It is an embarrassment. I got a China plate on an AA flight flying International Business from GUA-DFW, and it was a great continental breakfast. Even for that, they give you proper treatment! Try AA.


J.I. Tsui, American Advantage Member, United Mileage Plus (Premier)
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