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GIG-ATL On DL Business Elite (with Pics)  
User currently offlineLipeGIG From Brazil, joined May 2005, 11416 posts, RR: 59
Posted (6 years 3 months 2 weeks 2 days 21 hours ago) and read 13710 times:
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Delta AirLines
Flight: DL060
Origin: GIG - Aeroporto Internacional do Rio de Janeiro, Galeão / Tom Jobim
Destination: ATL - Aeroporto Internacional Atlanta Hartsfield, Atlanta, GA
ETD: 22h55
ETA: 05h45 (+1)
Aircraft: Boeing 767-300ER - N1501P
Load: 29C / 186Y (Full)
Date: January 08

I use to fly this route every month, but use to be difficult to take photos because in general i travel after a hard work of visits (Rio) or work (NYC/ATL) and mostly times together with business colleagues. This time i was returning from my vacation in Rio and manage to get early to the airport.

Well, lets begin.

DL operates in Rio a non-stop flight to ATL (during summer, 2 weekly additional flights has been added) departing at night, which means the aircraft remains on ground for long 13 hours. They use Terminal 1 which is out-dated, but still offer a comfortable option for those with Lounge access.

I arrived at the airport 4 hours before departure time, and just a few instants before they open the counters. I was the first customer of the day... as i was flying on BusinessElite, the Business Class DL product, could check-in on the 2 C Class Counters.

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60172.jpg

My 2 bags...
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60171.jpg

In three minutes i got my Boarding Pass, as i reserved, seat 3G. GIG during the summer season in Brazil receives two of ex-Gulf Air B767 with 30C/186Y but 1C is blocked for crew use.

The line for DL flight
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60173.jpg

With lots of time available till boarding begins, i went to the panoramic terraces of T1 to take some pics

TAAG to LAD, CO to IAH, and DL/AA planes on remote positions
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60180.jpg

AF 744 and TAAG 743
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60186.jpg

After, just tried to see next flights on monitors. GIG T1 has a huge concentration of flights during 6-11PM.
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60179.jpg
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60178.jpg

No lines to board, so i take advantage of this moment and go thru security check and Passport control
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60190.jpg

In five minutes i was on the gate area, and you can see that the airport is not that bad, this gate area is for the second AF daily GIG-CDG flight, an Airbus A330-200 also full at this night. Imagine how to handle the 747-400 with twice the number of pax !

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60191.jpg

So i went to buy some Brazilian stuffs (Cachaça, Garoto Chocalate Box) and Perfumes (which are very cheap!) on third floor. Seems a little busy.

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60192.jpg

After, time to relax on AF overcrowded lounge at GIG (the very first on NEV)

The way to AF lounge on 3rd Level
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60193.jpg

The lounge, at this time, almost 90% passengers are for AF 2nd GIG-CDG
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60194.jpg

The lounge is okay in terms of food and services, offers a lot of newspapers (mainly from Europe and Rio) and beverages. Only SkyTeam ElitePlus and those travelling on Business Class are allowed to join.

I stay over there till 22:20 when they announce boarding for DL60 begins.

The view of the aircraft on gate 12
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60195.jpg

After some small security procedures (check the bag with me), they allow me to board, and i could reach my seat, the 3G. Note that the aircraft at that time does not feature the newer seats neither AVOD on PTV.

View of BusinessElite seat:
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60196.jpg
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60197.jpg

F/A introduced themselves and called me by my last name, asking if i want a welcome drink (champagne or orange juice). As i like to drink wine and don't like to mix, decided to go with the orange juice which is served in a plastic cup.

After, they offer newspapers (O Globo from Rio and US Today... but from Yesterday). DL does not offer magazines (other than yours) which could be an improvement in the future. I decided to read the US Today to update myself.

The space is very good as you may see here

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60200.jpg
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60201.jpg

View of BE cabin

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60199.jpg

While waiting other passengers to board, they come with the menus that bring 4 choices (Steak, Chicken, Ravioli or Soup). As i was looking for a light choice, took the chicken. A Breast of Chicken braised in Red Wine with Tomatoes.
To drink a very good red wine.

We pushed back about 40 minutes delayed because of a confusion about the right spot for a dog on the main cabin.

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60209.jpg

Almost ready to take off
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60210.jpg

We took off at around 11:35 from runway 15 which allows a very nice view of Rio

Rio-Niteroi Bridge View
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60215.jpg

Just after we reach the 10,000 feet the F/A come to the BE cabin and offer reduction noise phones
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60080.jpg

And as the flight were a little delayed, very shortly they begin Dinner service

Appetizer, cold cuts
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60002.jpg

Salad
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60004.jpg

Main Course
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60010.jpg

Dessert
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60028.jpg

After all this the F/A ask if i want anything more like Coffee or Tea. I decided not to have anything more and reclined my seat to rest at least 5 hours. The lack of AVOD drives my decision also as it's very bad to waste time waiting for the begin of a movie.

Before that, take a picture with some people sleeping (sorry for the lack of light and flash)
http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60039.jpg

I wake up closer to Florida coast line and the F/A immediately offer me the breakfast. Very complete...
Omelet with tomatoes, roasted potatoes, sausage, cheese, seasonal fruits, a croissant, coffee and orange juice.

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60039.jpg

And there was even people still sleeping

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60073-1.jpg

In a few moments the Captain has began the initial approach to ATL area, F/A ask for the Noise Reduction Phones, and begin to prepare the cabin for landing. And something very interesting, a F/A come to each customer on BE to say "Thanks for flying with us today"

At 6:02 we were on finals for Landing.

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60081-1.jpg

We finally landed at 6:07 and in about 8 minutes we reach our gate.

As i can't take pics on Immigration, the last one is the moment everyone waits for the door to be open

http://i193.photobucket.com/albums/z293/andrefelipe-rio/Delta60110.jpg

Conclusion is that DL has a good product that could be improved. In my opinion the seats they will install in the future will update the comfort a lot, but nowadays it's very bad to doesn't know if your next flight will have or not AVOD. If in my case DL faces competition from NYC area to Rio non-stop, i would say that i easily move to another airline.

Hope you enjoy this one!

Felipe


New York + Rio de Janeiro = One of the best combinations !
12 replies: All unread, jump to last
 
User currently offlineATLFlyer323 From United States of America, joined Jan 2005, 614 posts, RR: 0
Reply 1, posted (6 years 3 months 2 weeks 2 days 17 hours ago) and read 13284 times:

Really enjoyed the trip report, and I agree about Delta. Personally I feel they have the best F/A's for any of the majors, but there in flight product is a coin toss. Something that will hopefully be fixed soon.

~Brandon

P.S. I like how your socks match the new Delta colors perfectly.  Big grin



Everyday, the fluffy temptation of wheat!
User currently offlineGSPSPOT From United States of America, joined Sep 2003, 3009 posts, RR: 2
Reply 2, posted (6 years 3 months 2 weeks 2 days 5 hours ago) and read 12726 times:

Thanks for the report! I'm flying ATL-SCL tomorrow night (April 15). I hope our food is as good as yours looks! Too bad your aircraft didn't have the updated seats. Hopefully, mine will!


Finally made it to an airline mecca!
User currently offlineDALelite From Switzerland, joined Jun 2000, 1770 posts, RR: 25
Reply 3, posted (6 years 3 months 2 weeks 2 days 3 hours ago) and read 12576 times:

I enjoyed your report a lot . Thanks for posting it.

cheers: DALelite



They loved to fly and it showed..
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8502 posts, RR: 55
Reply 4, posted (6 years 3 months 2 weeks 2 days ago) and read 12288 times:
Support Airliners.net - become a First Class Member!

Nice report Felipe, thanks.

Quoting LipeGIG (Thread starter):
With lots of time available till boarding begins, i went to the panoramic terraces of T1 to take some pics

- Nice information, this is not airside right? - What are the opening hours, feel the need to go!!

Quoting LipeGIG (Thread starter):
decided to go with the orange juice which is served in a plastic cup

- Hmm, pretty cheap!

Good stuff, see,s DL is still improving.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineLipeGIG From Brazil, joined May 2005, 11416 posts, RR: 59
Reply 5, posted (6 years 3 months 2 weeks 19 hours ago) and read 11737 times:
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FORUM MODERATOR



Quoting BA319-131 (Reply 4):
Nice report Felipe, thanks.

You're welcome! And Thanks also !

Quoting DALelite (Reply 3):
I enjoyed your report a lot . Thanks for posting it.

Thanks for your words, DALelite !

Quoting BA319-131 (Reply 4):
Nice information, this is not airside right? - What are the opening hours, feel the need to go!!

It's not airside, but very close from aircrafts as you imagine.



New York + Rio de Janeiro = One of the best combinations !
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8502 posts, RR: 55
Reply 6, posted (6 years 3 months 2 weeks 1 hour ago) and read 11424 times:
Support Airliners.net - become a First Class Member!



Quoting LipeGIG (Reply 5):
It's not airside, but very close from aircrafts as you imagine.

- Thanks, I must remember this.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineB747forever From Sweden, joined May 2007, 17051 posts, RR: 10
Reply 7, posted (6 years 3 months 1 week 4 days 8 hours ago) and read 11048 times:

Nice TR

Really enjoyable.

The pics are good.

Seems that you had a good flight with DL.


Thank you for sharing

B747forever



Work Hard, Fly Right
User currently offlinePanamair From United States of America, joined Oct 2001, 4875 posts, RR: 25
Reply 8, posted (6 years 3 months 1 week 2 days 2 hours ago) and read 10652 times:
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Quoting BA319-131 (Reply 4):
Quoting LipeGIG (Thread starter):
decided to go with the orange juice which is served in a plastic cup

- Hmm, pretty cheap!

All US carriers serve the pre-takeoff drink (on the ground) in plastic glasses or cups, supposedly it's a regulation. But once up in the air, all drinks are in real glasses, etc.

Quoting LipeGIG (Thread starter):
but nowadays it's very bad to doesn't know if your next flight will have or not AVOD

The problem is with the ex-Gulf Air 763ERs, as I think the majority of them are still not refurbished. However, the bulk of the 763ER fleet is made up of the non-Gulfs (51 of 59) with 6 rows of BusinessElite versus 5 rows on the ex-Gulf planes, and almost all of the non-Gulfs have been refurbished with the AVOD PTV. It also looks like DL has been putting the 'regular' non-Gulf 763ER on ATL-GIG lately, so there is a 98% chance of getting the AVOD PTV planes.

P.S. Nice trip report!


User currently offlineLipeGIG From Brazil, joined May 2005, 11416 posts, RR: 59
Reply 9, posted (6 years 3 months 1 week 15 hours ago) and read 10365 times:
AIRLINERS.NET CREW
FORUM MODERATOR



Quoting Panamair (Reply 8):
The problem is with the ex-Gulf Air 763ERs, as I think the majority of them are still not refurbished. However, the bulk of the 763ER fleet is made up of the non-Gulfs (51 of 59) with 6 rows of BusinessElite versus 5 rows on the ex-Gulf planes, and almost all of the non-Gulfs have been refurbished with the AVOD PTV. It also looks like DL has been putting the 'regular' non-Gulf 763ER on ATL-GIG lately, so there is a 98% chance of getting the AVOD PTV planes.

Only up to March 31. During the off-peak, where demand for Business Travellers is even stronger to GIG, they use the regular. Now it's EZE the one with the ex-Gulf planes. And from the 2 used on Deep South America, i know one of them is refurbished with the new cabin and AVOD (i use to say during the summer i got a 50/50 chance to get it ! ).
SCL and GIG gets the "regular" 763 nowadays. As a side note, i will be going , again, to GIG with DL next friday. I'm on Waiting list for C (Z).

Quoting Panamair (Reply 8):
All US carriers serve the pre-takeoff drink (on the ground) in plastic glasses or cups, supposedly it's a regulation. But once up in the air, all drinks are in real glasses, etc.

I realize that, but i can't understand why not to use glass, like JJ (see my ohter recent trip report)

Quoting B747forever (Reply 7):
Really enjoyable.

The pics are good.

Thanks B747 forever, was a very nice trip in fact !

Felipe



New York + Rio de Janeiro = One of the best combinations !
User currently offlineLima From Argentina, joined May 1999, 1122 posts, RR: 15
Reply 10, posted (6 years 3 months 1 week 4 hours ago) and read 10184 times:

Thanks! really enjoyed your trip report.

Brings also great memories of past trips in the 1980s through Galeao. Terminal 1 looks the same as then, the check-in counters, halls, etc. Are the PA still made by the lady with sensual voice (Iris)?

Greetings


User currently offlineNicholaschee From Australia, joined Oct 2005, 661 posts, RR: 0
Reply 11, posted (6 years 3 months 6 days 5 hours ago) and read 9993 times:

Enjoyable TR. Thanks for sharing!

Those seats really look well used.


User currently offlineLipeGIG From Brazil, joined May 2005, 11416 posts, RR: 59
Reply 12, posted (6 years 3 months 5 days 17 hours ago) and read 9896 times:
AIRLINERS.NET CREW
FORUM MODERATOR



Quoting Lima (Reply 10):
Brings also great memories of past trips in the 1980s through Galeao. Terminal 1 looks the same as then, the check-in counters, halls, etc. Are the PA still made by the lady with sensual voice (Iris)?

Yes Lima, the same sensual voice from Iris !

Take a look on her website , there's a small sample of her voice.

http://www.irislettieri.com.br/

Quoting Nicholaschee (Reply 11):
Enjoyable TR. Thanks for sharing!

My pleasure !



New York + Rio de Janeiro = One of the best combinations !
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