Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
PEN To MCT Via KUL And DXB With MH And EK (Part 2)  
User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Posted (6 years 6 months 4 weeks 17 hours ago) and read 32355 times:

Penang International (PEN) to Seeb International (MCT) via Kuala Lumpur International (KUL) and Dubai International (DXB)
Part II


Hello and welcome to my detailed trip report about my rather complicated journey from Penang, Malaysia to Muscat, Oman. Three flights in 24 hours, with two airlines in two classes; this trip report reviews each part of this journey in a distinct format. Each flight will be divided into ‘General Flight Overview’, ‘Departure Airport’, ‘Aircraft’, ‘Flight’, ‘Arrival Airport’ and ‘Overall impression’ sections and a final score will be given at the end. More than 100 pictures should also help to convey the things I describe more vividly than my words ever could. So please, grab a cup of coffee and indulge.

This is Part II of this report, featuring the flight from KUL to DXB with Emirates. The first part of the trip report was from PEN to KUL and it can be found here.

Introduction

I currently live in Penang and I wanted to fly to Muscat to see some good friends of mine for a short holiday. As the map below shows, this is more easily said than done. A non-stop flight between PEN and MCT would be a little more than 3000 miles and would probably take about five hours. However, no such flight exists, so the only solution is to fly through hubs in order to reach the destination. I decided that KUL and DXB are probably the most sensible hubs to fly through, as they are closest to my departure and arrival cities respectively.

I also had to select which airlines to fly. To be honest, I am not a big fan of Air Asia and their LCCT in Kuala Lumpur. It is far away from the main airport terminals and the price is often only marginally below Malaysia Airlines. In addition the LCCT feels like a temporary thin aluminum construction site shack and not a terminal building. Since it is only a short hop from PEN to KUL, I decided to fly Malaysia Airlines Economy Class between the two cities. For the remainder of the journey my airline choice was clear, because I prefer Emirates over Malaysia Airlines between KUL and DXB, especially in Business Class. For the final leg between DXB and MCT, I also chose Emirates Business Class so that I could get lounge access during my four and a half hour layover in DXB. Overall, the journey I planned would be more than 3800 miles long.



Preface: Kuala Lumpur Day Trip

Having arrived at KUL almost 12 hours before my Emirates flight to DXB, it was time to head into town. Personally, I prefer the KLIA Express train for travelling between KUL and the city center. It is fast, comfortable, reliable and relatively cheap at about US$22 for the return trip. After having left my luggage at the lost baggage counter, I headed back through the massive arrivals hall and down to the KLIA Express station. A friendly agent sold me my return ticket and wished me a pleasant holiday. (Little did she know that I was only staying for 10 hours.)


My return KLIA Express Ticket which would take me into town and back.


The modern and clean train station under the arrivals hall at KUL.

As usual, the train arrived at the station on time. The load was light today and there were many spare seats available. Every time I am amazed at how quiet and smooth the journey of the KLIA Express actually is. In exactly 28 minutes, just as advertised, the train had completed the 50km journey.


The futuristic design of the KLIA Express interior.


Runway 04/22 at Simpang Air Force Base near Kuala Lumpur.


Kuala Lumpur Central Train station where the KLIA Express arrived from the airport.

My main aim in the city was to do some shopping and I used the Kuala Lumpur monorail to travel around. I visited two shopping havens: The Pavilion, probably one of the craziest malls ever, and Suria KLCC, which is located beside the Petronas Twin Towers.


My transportation in Kuala Lumpur: the KL Monorail.


The massive atrium of the Pavilion Mall at Bukit Bintang.


The Kuala Lumpur Tower between skyscrapers.


Suria KLCC with the Petronas Twin Towers behind.


The Petronas Twin Towers. A stunning piece of architecture.

By 20:00 I was totally exhausted and I could not take any more retail therapy. Even though my flight from KUL was only in about five hours, I decided to start making my way back to the airport. I took the monorail to the Kuala Lumpur Central Station and then the 28 minute KLIA Express back to KUL. By 21:00 I had arrived at the airport and I was ready to begin my journey to DXB.


Heading to the departure platform of the KLIA Express.


I was fortunate that the train was boarding just as I arrived.

Now, back to the aviation.

General Flight Overview

Airline: Emirates Airlines (EK)
Flight number: EK 343
Origin: Kuala Lumpur International Airport (KUL)
Destination: Dubai International Airport (DXB)
Distance: 3448 miles
Scheduled departure time: 00:55
Scheduled flight time: 6 hours 55 minutes
Class of Travel: Business Class
Seat: 1K
Aircraft: 777-31H/ER
Registration: A6-EBX

Departure Airport

When I arrived at the Kuala Lumpur International Airport at 21:00 I collected my luggage at the lost baggage counter and decided to take a stroll around the departures hall as it was too early for check-in. It never ceases to amaze me how massive the terminal at KUL is and how small I feel inside the building - especially the smooth, curving wooden panels on the roof are a sight to behold.


The vast expanse of the departures hall at KUL.


The numerous check-in counters at KUL.

Sadly, the terminal often feels cold and empty, because it is just too big for the number of people travelling through it. The day of my flight was no exception: there were entire rows of deserted check-in counters and very few passengers in sight. I guess the airport’s ‘white elephant’ nickname is justified, but it is sad nonetheless.


One of the many lifeless scenes in the KUL Departures Hall.

By 21:30, I had managed to explore the entire departures hall and I decided to head for the Emirates check-in desks located at concourse M. There was no line for Business Class passengers, so I went to counter one.


Concourse M houses the check-in counters for Emirates.


The Emirates check-in area. There was no queue for Business Class today.

A male Emirates agent dressed in a green jacket was very friendly and smiled at me while welcoming me to the counter. He asked for my passport and credit card for verification as I had purchased my tickets online. I feel that the booking system at Emirates.com is efficient and very easy to use. It is probably my favorite online service out of all the airlines and I have yet to find any faults with it. The agent reconfirmed my seats all the way to MCT, as I had selected them online, and he kindly asked if I wanted to check my luggage through to MCT.

I was surprised by his professionalism, efficiency and friendliness, especially because I had heard so many negative things about the check-in agents at KUL. In less than five minutes, he had written my lounge invitations, checked-in my luggage and issued my boarding pass while never forgetting to smile. I was impressed. He thanked me for flying Emirates and wished me a pleasant and safe journey. I expressed my gratitude for his kindness and headed for the international departures hall.


The International Departures area was one floor below the main Departures hall.

Having traveled through KUL many times, and since it was difficult to do any decent spotting at night, I decided to head straight for the Emirates Lounge at the Satellite terminal A. A three minute Aero-train journey was needed to get from the main terminal building to the Satellite terminal and then another five minute walk to the Emirates Lounge located on the second floor.


The view from the Aero-train as it left the main terminal building.


The departures out of KUL tonight.


The view of a section of the satellite terminal from the second floor.

I finally arrived at the lounge at 22:20 and my expectations were low after hearing a great deal of negative press and comments about Emirates and how they are growing too fast. Little did I know what was in store for me inside.


The entrance to the Emirates Lounge at KUL.


My lounge invitation at KUL.

As I entered, I was warmly welcomed by a female Emirates agent. The lounge seemed very new and grand with a wood and marble finish; I was impressed even before I had really stepped inside. I handed my lounge invitation over to the agent and asked if I could keep it as a souvenir. She smiled, but said that she needed to keep it as a record. I reluctantly gave it to her and moved on into the lounge.


A water feature at the entrance of the Emirates Lounge.

As the remainder of the lounge came into view I was pleasantly surprised. The seats were made out of soft brown leather, everything was shining as if it were brand new and one of the waiters walked up to me and asked if he could take my trolley while I took some pictures. Was I in a five star hotel or in an Airport lounge? To be honest, I wasn’t really sure anymore. The kind lady from the front desk even came back to me and gave me another lounge invitation which I could keep. She had written out a new one for me; that is what I call customer service! The lounge also featured free wireless internet and eight new computers in the Business Center. There were large windows with a good view of the tarmac and a wide variety of magazines. I was up on cloud nine.


A view of the Emirates lounge from where I sat.


Large windows lined the side of the lounge, giving a great view of the tarmac.


The new computers in the Business Center.


The view across the length of the Emirates lounge in KUL.


There were plenty of magazines. Showers were also available.

However, I have not even reached the best part yet: the Food. I have been to First class lounges in Europe and many Business Class lounges in South East Asia, yet never was the food as good as in the Emirates lounge in KUL. I loved the smoked salmon with caviar and all the other little snacks that were available.


The food and beverage section of the Emirates lounge.


There were numerous cold snacks available.


The lounge also featured six delicious warm dishes.


The beverage section also had something for everyones taste.

There were six main hot dishes and plenty of cheese, as well as many peanuts and nibbles. To top it all off, there was every variety of hard liquor one could ever imagine, not to mention some very nice wines and Champagne. I really wished I could have stayed longer. It was great!


One of my several servings of food.


The rather comfortable brown leather seats in the lounge.


Champagne anyone? The white wine was also superb.

As my boarding time approached I was sad to leave the lounge behind. It really was a very nice place to be, but I had a flight to catch. I left feeling rather stuffed with food and walked towards gate C35 where the Emirates 777-300ER stood shining in the moonlight.


The view of the satellite terminal from outside the Emirates lounge.


Gate C35, the departure gate for EK343 today.

The secondary security check was completed in less than three minutes and most of the passengers had already boarded the aircraft before I arrived. The waiting hall was deserted.


My first view of A6-EBX as she was being prepared for departure.


The empty waiting hall of Gate C35 when I arrived.

I had left the lounge at 00:15 and it did not take me long to reach the gate. As I went for boarding, another female Emirates agent checked my ticket and guided me to Jetway A. I was onboard EK343 at 00:25, 30 minutes before departure.


The view down Jetway A leading to EK343.

Aircraft

Emirates has one of the largest 777 fleets amongst all airlines. The 777-300ER makes up most of the 777 fleet with 34 aircraft. As Tim Clark said himself, the 777-300ER is the most important aircraft in the medium-long haul Emirates fleet and they serve many destinations around the world in many different configurations. The 777-300ERs that serve Malaysia have a two class high density configuration that can carry up to 427 passengers.

Therefore, my aircraft today, A6-EBX, only had Business and Economy Class. The on first inspection, cabin seemed very nice and it was clean. Sadly however, A6-EBX has the older regional Business Class seats which are not flat beds. While the 60 inch pitch is average in Business Class, it was a pity that the seat recline left much to be desired. Thankfully the ICE IFE system made up for the relatively poor seats, bit it too was let down by the fact that the screen in my seat was small.

A6-EBX:


View Large View Medium
Click here for bigger photo!

Photo © Jid Webb
View Large View Medium
Click here for bigger photo!

Photo © Ryan Hemmings



This 777-31H/ER had its first flight in February 2007. The aircraft is owned by ILFC who are leasing it to Emirates. The first flight with the airline was in March 2007, so the aircraft is only a little more than one year old.


Frontal view of A6-EBX as she was prepared for departure.


Side view of A6-EBX as she was prepared for departure.

Flight


My ticket for EK343 from KUL to DXB.

As I arrived at the door, it seems I had caught the Arabic lead steward off guard, as he was just putting a laptop away. Nonetheless, he quickly put it to the side and smiled at me while asking for my boarding pass. I gave it to him and he proceeded to pronounce my last name wrong (a normal occurrence). I kindly corrected him and he patted me on the back as we both laughed about his mispronunciation. I thought the pat was a nice gesture as it made me feel much more welcome onboard. He subsequently took me to the seat that I would be in for the next seven hours, 1K.


My seat on EK343 from KUL to DXB: 1K.


The legroom at seat 1K was generous, because the bulkhead was in front of me.


A view across the Business Class cabin during boarding.


I am not really sure whether I liked all of these fake wooden panels in Business Class.

My initial impressions of the cabin were positive, even though the seats were outdated. The legroom at seat 1K was impressive and I could easily get out from my window seat to the isle without disturbing the person sitting next to me. Most of the other Business Class passengers boarded very late and all of the flight attendants were nowhere to be found, since they were busily preparing for departure. This gave me a good chance to investigate my surroundings. About 10 minutes later, hot towels and welcome drinks were served. I went for the champagne.


My welcome drink: Moët & Chandon, Brut Impérial.

While I was waiting for pushback, I decided to play around with the ICE IFE system. As usual, there was an absolutely massive collection of movies and television shows, far too many for this six and a half hour flight. However, the small screen left much to be desired. It was small and bulky, the picture quality was just average and it was awkwardly stowed behind two panels in the armrest between the seats. It just made me wonder: what is the point of having a superb entertainment system if the screen you watch it on is junk?


The ICE IFE system and the crappy Business Class screen.


So many movies and so little time to watch them all.

By 00:50, 5 minutes before scheduled departure, the doors were closed and we began to pushback. The 777-300ER then slowly taxi to runway 14R, the same runway I had landed on 12 hours before. The safety video was shown in English and Arabic and in seven minutes, we were ready for takeoff.


A rare sight these days: A Boeing 737-200 operated by Merpati Nusantara Airlines from Indonesia.

At 00:58, three minutes past scheduled departure, the Boeing 777-300ER began its roll down runway 14R. The massive GE90 engines made for a powerful takeoff, but all I could hear was a gentle still buzz in the background. The aircraft was amazingly quiet in Business Class - almost too quiet for comfort. I like to be reminded that the engines are still running every now and again, but I couldn’t even here them on this flight.


The view of KUL at night as we departed and made a 180° turn.

After takeoff, a video showing the features of the Emirates 777-300ER was screened; it seemed to be never-ending and it was repeated in both English and Arabic. About 10 minutes after takeoff, post-departure drinks and nuts were served. I had the Champagne cocktail and it was not a disappointment.


My post departure drink: Champagne cocktail.


The assortment of nuts that came along with the post-departure drink.

The flight attendants then began to hand out amenity kits, socks, eye shades and menus. While these were being distributed, one of the stewardesses tripped over and fell somewhere around row 5. All I heard was a loud thud as she dropped her tray and hit the floor. To my surprise, no one even made an effort to help her or to see if she was hurt. Talk about a severe deficiency of good manners amongst my fellow passengers seated around row 5! The stewardess slowly stood back on her feet and turned bright red as the other flight attendants came to her aid. I later went to ask her if she had hurt herself; she smiled back and said that she was fine. She was probably just surprised that someone had actually noticed and cared.

The Menu:


The front cover of the menu on EK343.


The second and third page of the menu on EK343.


The final page of the menu on EK343.

The Wine List:


The front cover of the wine list on EK343.


The page of the wine list on EK343 showing the Champagne.


The red and white wine that was available on EK343.


The final page of the wine list on EK343.

As the flight from KUL to DXB departed after midnight and arrived in the early hours of the morning, the food service was not an easy task for the crew. In addition, serving two meals on a six and a half hour flight was no small feat either and there was little time for the flight attendants to rest. Some passengers did not eat anything at all; others only had the midnight snack. Nevertheless, when I was asked if I wanted to be woken up at some godforsaken hour for breakfast I did not refuse. Most of my fellow passengers on the other hand, wisely chose to sleep through breakfast.

The Amenity kit, like the lounge at KUL, came as a pleasant surprise. It contained, amongst other things, some very expensive Bvlgari perfume and an excellent shaver. In general, the content was of a high quality and there were even different kits for men and women. I was also impressed by the nice pouch it came in, which was a massive improvement to other amenity kit pouches I have seen from other airlines. Its elegant brown fabric and leather finish was a very welcomed touch.


The very simple, yet elegant Amenity Kit pouch.


The Emirates socks and eye shades for Business Class.


The contents of the Amenity kit on EK343.


All of the goodies I took from my Emirates flights to DXB and MCT.

About 45 minutes after departure, the savory midnight snack was served. After my wonderful experience in the lounge at KUL, my expectations were now much higher than before and I was looking forward to taking part in some more eating. The flight attendants used a large decorated trolley to serve all of the little snacks and passengers could just pick and chose what they wanted to eat. I thought that this was a very nice idea, because I could actually see what looked best before I ordered it. I chose the smoked salmon with horseradish cream sandwich, the roast chicken breast sandwich and a fruit tart.


My savory midnight snack on the nice Emirates china.

The savory snacks themselves also did not disappoint, but they could not compete with the food I was able to enjoy at Emirates lounge at the Kuala Lumpur Airport. I also ordered some Coke light with my food, which was unexpectedly refilled later without me having to ask for more; another pleasant surprise.


My Coke light, nuts and savory snack.

Meanwhile, I also managed to obtain some pictures of the midnight snack in Economy Class for comparison. The food and its presentation was a far cry from that in Business Class.


The economy class midnight snack on EK343.

After I finished my food, I took a little stroll through the aircraft. The load for Business Class was 90% today, but it was only about 40% for Economy Class. Almost everyone had their own row of seats at the back. I thought that the night mood lighting with the ‘stars’ (little lights) in the ceiling of the 777-300ER was a beautiful sight and it had a really calming effect. By now it was almost 3:00am in the morning and I was extremely exhausted, so I went back to my seat and decided to get some rest.


A view of the forward section of the Economy Class on EK343.


The beautiful mood lighting and ‘stars’ on the ceiling.


The position of EK343 just before I fell asleep.

Even though the old Business Class seats were comfortable to sit in, they were less than ideal for sleeping. While the seat pitch and width were average, when the seat was fully reclined it was far from resembling a flat bed. It reminded me of the Singapore Airlines regional Business Class seats, which is a pity considering that this was a six and a half hour flight.


Seat 1K and its rather poor recline.

I can only hope that Emirates will upgrade these outdated seats in the near future. From the small IFE screens, to the average pitch, to the terrible recline, there really was much room for improvement as far as the seats were concerned. I was not impressed, but at 3:00am in the morning, none of these things mattered to me anymore. I was out like a light.


The position of EK343 when I was woken up about two hours later.

We were at 38000 feet with a little more than two hours to go until touchdown in Dubai, when an Australian stewardess gently woke me up for breakfast. Hot towels were then handed out and the passengers were asked what they wanted to eat; I ordered the Swiss Cheese Omelette.

Soon after I was served a tray with some pastry, fruits, yogurt and orange juice [thank god no more guava (see Part I of the trip report)]. I was surprised that Emirates was using trays in Business Class, because it seemed rather cheap and oversimplified. I guess this is far easier for the crew, but I very much prefer when the food is served on separate plates.


My breakfast tray with some pastry, yogurt, fruit, orange juice and water.


My vain attempt to keep myself away: more Coke Light.

It was not long before my Swiss Cheese Omelette was served. The Omelette itself tasted rather good, but Roesti potatoes reminded me of wet sandpaper and the vegetables were too cold. However, by now I was so full from the lounge and the savory snack that it did not really matter to me anymore. Overall, the breakfast was very forgettable and rather poor, especially when compared to some of the other food I had had before.


My Swiss cheese Omelette main course.

Once again, I also have a picture of the Economy Class breakfast for comparison. It turns out they also had the Swiss cheese Omelette. It was just not presented as nicely.


The breakfast in Economy Class on EK343.

After breakfast, I went to the bathroom and I was upset that it did not have a view. I guess you have to fly on an A340-500 for that. I then had a lengthy conversation with some of the crew in the galley as I was passing though. Overall, the crew on EK343 was far from unmotivated and unfriendly as I have read in so many other reports. They were very open, welcoming, professional and always smiling. Only the lead steward seemed a little distant and he was constantly walking around with some laptop in his hand, but the other flight attendants were unexpectedly first-rate.

I asked the stewardesses if they were happy with their jobs and what they wanted to do in the future. They actually considered Dubai their home and were happy with the many opportunities that Emirates offered. However, they were dreading the massive A380 and its enormous capacity. I think that they enjoyed the little 42 seat Business Class cabin on the 777-300ER far more. The crew was also very interested in my future and I think I spent about half an hour chatting with them about various issues. With about an hour to go, I returned to my seat and tried to rest a little more before arrival in Dubai.


My constant travel companion: the iPod.


There were numerous magazines available onboard. I could not resist the latest edition of Top Gear.


Errr… has anyone got some parachutes for me and my luggage...?? I wonder as I flew directly over my final destination.

With about 20 minutes to go until Dubai, we started our descent. It was obviously still dark outside and this made picture taking very difficult.


A view of the Business Class cabin as we started our descent.


A view of the Dubai skyline in the distance as we descended into DXB.

At 03:25 Dubai time, 25 minutes before scheduled arrival, EK343 made a very soft landing on runway 12L at DXB. Astonishingly, we then proceeded to taxi to a Jetway and not a remote stand! This has never happened to me in DXB before and I was shocked that there was a place for us, even though the new Terminal 3 was not open yet.


The massive DXB terminal as we rolled off runway 12L.


Another Emirates 777-300ER with a Malaysian Airlines A330-300 which was also from KUL.

Disembarkation occurred very quickly due to the Jetway and I was in the terminal building at 03:32, still 18 minutes early. As I left the aircraft, I thanked the crew for their excellent service and they wished me all the best for the future. I guess I was very lucky with the flight attendants I had on EK343: they really did a fantastic job in general.

Arrival Airport

With about five hours to burn, I decided to go and explore the lounges and terminal at DXB, but more of this, as well as my final flight from DXB to MCT, will be covered in Part III of this report.


The endless moving walkways at DXB.


Shopping anyone? The big duty-free area at Dubai Airport.

Overall Impression

The service that Emirates provided on EK343 was a mixed bag. While the lounge in Kuala Lumpur and the amenity kit blew my socks off, the poor seats and small IFE screen were a disappointment. I am happy to say that the crew I had on the flight made my experience all the better and I want to congratulate them on their excellent service. I guess you never know what kind of crew you get with Emirates these days, but the crew I had really made me feel like I was travelling on a world class airline in Business Class. Would I fly Emirates on this route again? Based on this trip on EK343: definitely. I only wish that they would update their cabins to the new Business Class, because this would greatly improve their product as a whole. Nonetheless, I can honestly say that I enjoyed my flight between KUL and DXB with Emirates far more than I ever expected I would.

(2.0) Booking: 9.0
(1.0) Check-in: 8.0
(1.0) Airline Airport Facilities: 10.0
(0.5) Boarding: 7.5
(2.0) Seat: 4.0
(1.0) Entertainment System: 8.0
(2.0) Crew: 9.0
(2.0) Food and Drink: 6.5
(0.5) Amenity kits and other freebies: 9.0
(0.5) Arrival: 9.0
(1.0) On-time performance: 10.0

Overall weighted score: 7.83

Thank you for taking the time to read this second part of the report and I hope you have enjoyed the trip from KUL to DXB. As always, any comments and opinions are welcome and much appreciated. Part III, from DXB to MCT, will follow within the next few days.

Best regards,
Globetraveller

19 replies: All unread, jump to last
 
User currently offlineRogerbcn From Andorra, joined Sep 2006, 1209 posts, RR: 20
Reply 1, posted (6 years 6 months 4 weeks 14 hours ago) and read 31996 times:

Hola Globetraveller!

Quoting Globetraveller (Thread starter):
The Amenity kit, like the lounge at KUL, came as a pleasant surprise.

Thanks for postin so great TRs. I have enjoyed reading trough it. It is always nice to have those great suprises once in a while... IMO, there is always room for imrpovement. If only some other airlines give it a thought....

Looking forward to Part III.

Salut!

Roger



"At reise er at leve" H.C. Andersen (Travelling is Living)
User currently offlineEK773 From Malta, joined Jul 2004, 237 posts, RR: 2
Reply 2, posted (6 years 6 months 4 weeks 14 hours ago) and read 31984 times:

Thanks for sharing the details of your journey with us. It is reassuring to finally read a positive TR involving EK so im glad you enjoyed your journey.

Quoting Globetraveller (Thread starter):
it seems I had caught the Arabic lead steward off guard, as he was just putting a laptop away

The EK pursers now carry a laptop tablet which, on the ground can give them live information of passengers checked-in and details of passengers, high-valued customers etc. All forms of documentation and voyage reporting are now completed on this tablet and downloaded after landing in an attempt to become paperless.


User currently offlineAirlinefreak1 From United Arab Emirates, joined Jul 2000, 260 posts, RR: 1
Reply 3, posted (6 years 6 months 4 weeks 13 hours ago) and read 31920 times:

EXCELLENT TRIP REPORT !!
THANKS !


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8588 posts, RR: 54
Reply 4, posted (6 years 6 months 4 weeks 12 hours ago) and read 31831 times:
Support Airliners.net - become a First Class Member!

Great follow-up to part I, thanks.

Quoting Globetraveller (Thread starter):
I handed my lounge invitation over to the agent and asked if I could keep it as a souvenir. She smiled, but said that she needed to keep it as a record

- Why? - I don't understand the whole need for paper/card lounge passes, especially for those holding a J class Boarding pass or suitable FF card.

Quoting Globetraveller (Thread starter):
The kind lady from the front desk even came back to me and gave me another lounge invitation which I could keep. She had written out a new one for me; that is what I call customer service!

- That was nice of her, impressed.

Quoting Globetraveller (Thread starter):
There were six main hot dishes and plenty of cheese, as well as many peanuts and nibbles. To top it all off, there was every variety of hard liquor one could ever imagine, not to mention some very nice wines and Champagne. I really wished I could have stayed longer. It was great!

- Decent spread indeed! How many flights a day do EK operate from KUL?

Quoting Globetraveller (Thread starter):
The legroom at seat 1K was generous, because the bulkhead was in front of me.

- Looks pretty poor to be honest, I've had better on a Qantas Link 717!

Quoting Globetraveller (Thread starter):
I am not really sure whether I liked all of these fake wooden panels in Business Class.

- No, hate the whole fake wood effect, cheap and nasty.

Quoting Globetraveller (Thread starter):
Sadly however, A6-EBX has the older regional Business Class seats which are not flat beds. While the 60 inch pitch is average in Business Class, it was a pity that the seat recline left much to be desired.

- Given how recent the plane is, this so called Business Class is actually quite poor, I'd be less than impressed to get this - I'll try and stick with BA's Club product.

Quoting Globetraveller (Thread starter):
My breakfast tray with some pastry, yogurt, fruit, orange juice and water.

- I do dislike yogurt being served in the tub, so much nice to have it arrive in a dish, just a presentation gripe of mine.

Quoting Globetraveller (Thread starter):
It was not long before my Swiss Cheese Omelette was served. The Omelette itself tasted rather good, but Roesti potatoes reminded me of wet sandpaper and the vegetables were too cold

- In fairness it looks of, I like Brocolli though I'm not sure all would like it for breakfast Smile

Roll on part III

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 5, posted (6 years 6 months 4 weeks ago) and read 31369 times:



Quoting Rogerbcn (Reply 1):
Thanks for postin so great TRs. I have enjoyed reading trough it.

Thank you for your kind words. I am glad you enjoyed it.

Quoting EK773 (Reply 2):
The EK pursers now carry a laptop tablet which, on the ground can give them live information of passengers checked-in and details of passengers, high-valued customers etc. All forms of documentation and voyage reporting are now completed on this tablet and downloaded after landing in an attempt to become paperless.

No wonder the purser always had the laptop. Thank you for the information. I just thought he carried it around with him a little too much, because I never saw him without it in hand. Maybe they don't have a place to store it yet. Nonetheless, I think Emirates is doing the right thing by going paperless.

Quoting Airlinefreak1 (Reply 3):
EXCELLENT TRIP REPORT !!
THANKS !

You are most welcome, I am pleased you liked it.

Quoting BA319-131 (Reply 4):
- Why? - I don't understand the whole need for paper/card lounge passes, especially for those holding a J class Boarding pass or suitable FF card.

Neither do I. Most airlines I fly on like LH and SQ do not have invitations, which is why I wanted to keep this one.  Smile

Quoting BA319-131 (Reply 4):
How many flights a day do EK operate from KUL?

Emirates usually operates one flight at day from KUL to DXB. However, there are two on Tuesdays and Thursdays. In addition, Emirates also operates a flight from KUL to CGK on Mondays, Wednesdays and Saturdays.

Quoting BA319-131 (Reply 4):
- Given how recent the plane is, this so called Business Class is actually quite poor

I agree. I do not know why they chose these poor seats. It was a pity.

Quoting BA319-131 (Reply 4):
Roll on part III

Part III should be completed sometime tomorrow.

Best regards,
Globetraveller


User currently offlineDavescj From United States of America, joined Jun 2007, 2307 posts, RR: 0
Reply 6, posted (6 years 6 months 3 weeks 6 days 23 hours ago) and read 31311 times:

As always a great TR!

Dave



Can I have a mojito on this flight?
User currently offlineMilesDependent From Australia, joined Sep 2001, 862 posts, RR: 0
Reply 7, posted (6 years 6 months 3 weeks 6 days 18 hours ago) and read 31087 times:

Great trip report- really enjoyed it. Although I did find the red a bit hard to read.

I am flying SYD-DXB-ATH with EK tomorrow, also in business class. I hope the lounge in SYD is as good as KUL.


User currently offlineDptMAN From United Kingdom, joined Oct 2005, 207 posts, RR: 0
Reply 8, posted (6 years 6 months 3 weeks 5 days 21 hours ago) and read 30765 times:

Great Trip reports for your trip - Im really enjoying them.

I often fly EK business myself - on a recent trip from MAN-BNE via DXB (& SIN) i flew business, it was the old style Business seats like your KL - DXB leg and new lie-fat business from DXB - BNE, it was the best 17hrs of flying ive ever had - there is no other way to fly (perhaps other than SQ business).

Im flying BNE-DXB-MAN next month again (it will be my 4th time on this route) BNE-DXB in Economy - the new economy and DXB-MAN in Business - most probably the old business.

Really looking forward to Part III

dptBNE (dptMAN)


User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 9, posted (6 years 6 months 3 weeks 4 days 17 hours ago) and read 30426 times:



Quoting Davescj (Reply 6):
As always a great TR

Thank you. I am glad you liked it.

Quoting MilesDependent (Reply 7):
Great trip report- really enjoyed it. Although I did find the red a bit hard to read.

Thank you. Do you mean the red title? I just thought it was nice because it stood out. Maybe I will change it next time.

Quoting DptMAN (Reply 8):
new lie-fat business from DXB - BNE, it was the best 17hrs of flying ive ever had - there is no other way to fly

Lucky you. I hope I can experience it sometime soon. It is just a little difficult, because you never know what you end up with in Business.

Quoting DptMAN (Reply 8):
Really looking forward to Part III

I am happy to announce that Part III has finally been completed. You can find it here. Please enjoy.

Regards,
Globetraveller


User currently offlineLandingshortly From Austria, joined Jan 2008, 83 posts, RR: 0
Reply 10, posted (6 years 6 months 2 weeks 5 days 19 hours ago) and read 29913 times:

Dear Mr. Globetraveler!

Awesome report. Looking forward to seeing more reports from you. Just got a tiny question: is that an iPod Touch? I myself have an iPhone and I'm planning on taking it with me on my travels. Where did you get your protective skin, it looks good and descent. Ah: and how are your headphones, I am currently using the generic iPod ones and they certainly don't really fit the profile for top notch noise cancelling headphones. I was also considering Shure's or so ...

Regards,
landingshortly / vienna



Singapore Airlines - you're a great way to fly.
User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 11, posted (6 years 6 months 2 weeks 4 days 22 hours ago) and read 29789 times:



Quoting Landingshortly (Reply 10):
is that an iPod Touch?

Yup. Its a 16GB iPod Touch.

Quoting Landingshortly (Reply 10):
Where did you get your protective skin, it looks good and descent.

I bought the protective skin in Malaysia. Hehe. Sorry. However, it is nothing special; just a little rubber skin. I do not know if there is one like it for the iPhone though.

Quoting Landingshortly (Reply 10):
how are your headphones

Personally, I think the Bose Quiet Comfort 2 (QC2) headphones are the best headphones in the world. But that's just me. I do not like the new QC3 as much, because they feel less comfortable. So if you are willing to spend a little more money, buy the Bose QC2. The high price may hurt initially, but you will love them for many years to come. Their sound quality and noise reduction are just brilliant.

Regards,
Globetraveller


User currently offlineIntothinair From Germany, joined Mar 2005, 392 posts, RR: 2
Reply 12, posted (6 years 6 months 2 weeks 4 days 16 hours ago) and read 29708 times:

Hello Globetraveller
First of all, a warm welcome to the world of a.net.
I must say, a very good trip report. I too am living in Penang and have always wanted to try Emirates.
What a coincidence I know a friend who was on the same plane as you on the same day, he was also flying to Muscat, he is also german, also likes diet coke, his last name is also hard to pronounce and he also has an ipod touch, no kidding.
Anyways keep up the good trip reports, and we should meet up some time when you are back in Penang, there are not that many aviation enthusiasts here.
Have a good stay in Muscat

best regards, Konstantin

edit: this is getting awfully weird, just checked, your name is also the same as my friends, haha, is it you? (my bad if its not)

[Edited 2008-06-03 08:39:23]

User currently offlineBAStew From Australia, joined Sep 2006, 1030 posts, RR: 2
Reply 13, posted (6 years 6 months 2 weeks 4 days 15 hours ago) and read 29683 times:

Great report, thanks for sharing!

The EK lounges and on-board product (food & amenity kit) looks great.

But those seats!! And for a decent lengthed night-flight...YUK.

I know airlines like EK probably receive new aircraft quicker than they can update the seats etc on their existing fleet but is there any intention on having a consistent product in the future? Ie a long haul one (which really should include a 6:55 one) and a short haul/regional one? It just seems sad for them that you could fly say LHR-DXB-MNL and have a 'WOW this is a great airline' impression on the first leg to a 'never again' impression on the second, similarly lengthed leg.

Quoting Globetraveller (Reply 5):
Quoting BA319-131 (Reply 4):
- Why? - I don't understand the whole need for paper/card lounge passes, especially for those holding a J class Boarding pass or suitable FF card.

Neither do I. Most airlines I fly on like LH and SQ do not have invitations, which is why I wanted to keep this one.

Most airlines that operate their own lounges do not have this requirement.

But many airlines use third party contractors to run lounges or use shared lounges. I guess the airlines pay the lounges on a 'per guest' basis and the airline invitation is essentially the receipt for the lounge owner to collect for the airline.

But as this lounge actually appears to be an emirates run lounge, who knows!


User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 14, posted (6 years 6 months 2 weeks 3 days 20 hours ago) and read 29581 times:



Quoting Intothinair (Reply 12):
a warm welcome to the world of a.net.

Thank you. You are the first one to notice.

Quoting Intothinair (Reply 12):
I must say, a very good trip report.

I am glad you enjoyed it. Maybe there will also be a trip report on the way back. (MCT-DXB-CGK-KUL-PEN)

Quoting Intothinair (Reply 12):
I too am living in Penang and have always wanted to try Emirates.

What a coincidence. Hehehe... I would definitely recommend giving Emirates a try.

Quoting Intothinair (Reply 12):
What a coincidence I know a friend who was on the same plane as you on the same day, he was also flying to Muscat, he is also german, also likes diet coke, his last name is also hard to pronounce and he also has an ipod touch, no kidding.

Hehehe... Now now...That is really strange huh?

Quoting Intothinair (Reply 12):
we should meet up some time when you are back in Penang

I know we will, whether we like it or not. Hehe...

Quoting Intothinair (Reply 12):
Have a good stay in Muscat

Thank you. It is blazing hot here though. More than 50°C most of the time!

Quoting Intothinair (Reply 12):
just checked, your name is also the same as my friends

How could you check the name? I omitted it everywhere.

Quoting Intothinair (Reply 12):
is it you?

Hehehe... Yes it is me... (after Grad party is on btw.)

Quoting BAStew (Reply 13):
Great report, thanks for sharing!

Thank you. I am pleased you enjoyed it.

Quoting BAStew (Reply 13):
But those seats!! And for a decent lengthed night-flight...YUK.

Hehehe... I agree with you. They were pretty terrible.

Quoting BAStew (Reply 13):
is there any intention on having a consistent product in the future?

As far as I know, Emirates is busy upgrading all of their three class 777-300ERs to their new Business Class products. However, the two class aircrafts do not seem to be getting the same overhaul and they will sadly have these poor seats for a while to come.

Quoting BAStew (Reply 13):
But as this lounge actually appears to be an emirates run lounge, who knows!

That is true. The invitations for shared lounges make sense, but I just do not know why they need them for their own lounge. Nonetheless, the invitation is a good souvenir.


User currently offlineIntothinair From Germany, joined Mar 2005, 392 posts, RR: 2
Reply 15, posted (6 years 6 months 2 weeks 3 days 19 hours ago) and read 29552 times:



Quoting Globetraveller (Reply 14):
How could you check the name? I omitted it everywhere.

I flicked through some of your previous posts and in some Alitalia thread u put ur name underneath the post, hehe, thats why at that point I was very sure it was you.

Quoting Globetraveller (Reply 14):
I am glad you enjoyed it. Maybe there will also be a trip report on the way back. (MCT-DXB-CGK-KUL-PEN)

I'm surprised u know all these airport shortcuts. Its weird that EK fly to KUL via CGK isn't it, BKK would make more sense as it is geographically on the way, but CGK isn't, hmmm.

Anyways enjoy the rest of your stay in Oman and give me a ring or something when you're back, we can then talk about your aviation experience among other things, lol. Will tell the other ppl. about the party then.
Cya soon then


User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 16, posted (6 years 6 months 2 weeks 3 days 15 hours ago) and read 29518 times:



Quoting Intothinair (Reply 15):
Its weird that EK fly to KUL via CGK isn't it, BKK would make more sense as it is geographically on the way, but CGK isn't, hmmm.

I agree. Emirates has a lot of weird connections in South East Asia. However, from the 1st of October 2008 onwards, Emirates will discontinue the connections between SIN, CGK and KUL. Instead, KUL will receive 9 non-stop turn around flights from then on.

This will shave hours of the travelling times between KUL and DXB. I cannot wait.

Quoting Intothinair (Reply 15):
we can then talk about your aviation experience among other things

We sure will. See you then.

Globetraveller


User currently offlineOjas From India, joined Mar 2008, 2988 posts, RR: 25
Reply 17, posted (6 years 6 months 2 weeks 3 days 3 hours ago) and read 29457 times:

An excellent trip report , lovely pictures.


A lion does not concern himself with the opinions of the sheep
User currently offlineKHI747 From United States of America, joined Oct 2000, 1617 posts, RR: 1
Reply 18, posted (6 years 4 months 2 weeks 4 days ago) and read 28186 times:

Really enjoyed reading all your reports,read all of them.

Tell me what did you think of Oman and Muscat in general.Its one place i havent been to in the gulf but i am fascinated by it as it probably has alot more character.


User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 19, posted (6 years 4 months 1 week 4 days 17 hours ago) and read 27944 times:



Quoting KHI747 (Reply 18):
Tell me what did you think of Oman and Muscat in general.Its one place i havent been to in the gulf but i am fascinated by it as it probably has alot more character.

Muscat is still pretty much the old school Middle East. There is not much tourism there and it is nowhere near as (over)developed as Dubai for example. I like Oman, because it is quiet, authentic and the people are very welcoming. Many of the things to do also take place outdoors (such as camping, diving, mountain climbing, sailing, relaxing on the beach), so if you want to visit you should go in the spring or autumn. It is just too hot in summer.

There are also some classic aircrafts around, some of which have chartered tours into the desert.  Smile This might be a little scary, but also a lot of fun.

Globetraveller


Top Of Page
Forum Index

Reply To This Topic PEN To MCT Via KUL And DXB With MH And EK (Part 2)
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
To LED Via Vienna, Austrian Airlines With Pics posted Mon Jan 7 2008 14:25:59 by RJ100
YYC-JNB Via LGW And DXB (part 1 With Pics) posted Sun Aug 13 2006 06:03:21 by DavidYYC
From Portugal To Colombia Via USA With C And AV. posted Fri Jul 21 2006 22:14:56 by CV990
From Chicago To Warsaw Via FRA With UA And LOT. posted Wed Apr 9 2003 06:05:48 by LOT767-300ER
Emigration To China, Via The Maldives And Tokyo posted Thu Jan 3 2008 02:09:45 by Gabrielchew
BNE To Hobart Via SYD/MEL And Return MEL/ABX/SYD posted Sun Oct 7 2007 00:16:34 by BNE
DXB-ADD-ACC-DXB With ET And EK Incl Engine Stall posted Thu Jun 14 2007 15:50:11 by Fly-K
Crisis Day LHR To HEL Via Purgatory, And Back posted Tue Aug 22 2006 21:19:52 by Summa767
LHR-ORK And DUB-DXB With Aer Lingus Business. posted Sat May 6 2006 17:22:47 by Shamrock350
Spain To Thailand, Via Switzerland And Turkey posted Sun Sep 4 2005 06:31:48 by Levent

Sponsor Message:
Printer friendly format