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Viva Aerobus AUS-CUN With Pics  
User currently offlineLonghornmaniac From United States of America, joined Jun 2005, 3533 posts, RR: 43
Posted (8 years 3 days 6 hours ago) and read 20339 times:

Hello All,

I'm back for my most recent installment to my Trip Reports. The others can be found here:

http://www.airliners.net/aviation-fo...ums/trip_reports/read.main/106448/ Flagship Detroit DC-3
http://www.airliners.net/aviation-fo...ums/trip_reports/read.main/102590/ SXM
http://www.airliners.net/aviation-forums/trip_reports/read.main/99470/ CUN


Although my family's timeshare expired last year, we already missed Cancun, and decided to try the Royal Haciendas, the Royal Resorts' newest resort in the Riviera Maya. It also gave us an opportunity to try out Viva Aerobus, Austin's 2nd newest international carrier, after Air Canada Jazz. I was looking forward to trying out the new South Terminal, as well, though I knew it wouldn't be real exciting. To give those an idea, I believe we payed about $600 for 3 people, round trip, for airfare. Not bad at all, though the $9.99 fares are not surprisingly misleading.  Wink

May 17th, 2008

We arrived at the airport about 5:45 for our 7:50 flight. Although we had priority boarding, we still got there two hours early. Viva told us to get there 3 hours early.  Wow! A bit excessive, if I do say so myself. Our first experience with Viva was that they had changed the scheduled time from 7:50 to 8:10. No wonder they have a 95% on time rate!  Wink

Outside the terminal

Waiting for check-in

What a beautiful terminal, so many colors, and just overall really exciting.  Wink  sarcastic  We were probably in line for about 45 minutes before we got our "boarding passes." Viva boards first come, first serve, with groups A,B,C determined by order of check-in, however with our priority boarding (I think it was like $6 per person, one way), we were able to board before group A.

After easily passing security (though the damn 3.4 fluid ounces got me yet again!) because Viva essentially controls the flow of passengers at check-in, I was quite surprised to see a duty free shop just outside the boarding area. The plane arrived from MTY about 7:05, and at about 7:30, they called for boarding.

Gate 2 (Gate 1 is just off the picture to the left, It's just a door  Silly).

XA-TAR arriving from MTY

View of "terminal" as we taxied to 17R.

02 922

Scheduled Departure: 0750/0810
Out: 0758
Departure Gate: 2
Seat: 5A
Departure Runway: 17R
Off: 0807
Cruising Altitude: FL 350
Arrival Runway: 12
On: 1032
Arrival Gate: 14/A1
Scheduled Arrival: 1040/1100
In: 1036

I love walking on the ramp to the plane! I was the first one on board.

Closeup of XA-TAR

The boarding was relatively quick, despite being a full flight. We pushed back 8 minutes after originally scheduled departure, but they'll tell it as 12 minutes early  Silly. A 9 minute taxi to 17R, and away we went.

Takeoff from AUS

We made a turn to the southwest, for some reason, before turning south. We eventually turned back to the east. Along the way I enjoyed some of the cloud formations.


The a la carte service began shortly after we reached cruising altitude. I was really expecting the flight attendants to suck, the seat to suck, and the whole experience to suck, but to be completely honest, it wasn't too bad. It was no SQ suite, but it got me from point A to point B safely (I never felt unsafe, and the plane didn't rattle at all. I've read a couple of TR's that had that experience). What I was worried about most was the pitch. I had read horror stories, and I'm 6'2'', so I was concerned. Here is the result:

Not too bad!

I didn't find it to be much worse than any domestic carrier. My knees didn't even touch the seat in front of me. The flight attendants were perfectly nice, one of them spoke good English, though the other two did not. All things considered, the prices on board weren't too bad. If you have the option of buying something on board, or at the airport beforehand, I advise buying it on the plane. Surprisingly, they were noticeably cheaper. Other than my DVD-ROM drive crapping out on me, the flight was uneventful.

Cruising at FL350 over the Gulf of Mexico

After what felt like a short time, we finally reached Mexican coastline, northwest of CUN.


A more or less straight in approach to 12 followed by a landing ahead of schedule (regardless of which schedule I went by).

Descending into CUN

Landing at CUN

We parked at terminal 2, the new domestic terminal, now that international arrivals have switched to the new terminal 3. I was a little surprised to get a gate, but at the relatively early hour, we found ourselves an empty one at gate 14 (A1 on the inside).

In case there were any doubts I was at CUN!  Silly

As many of you who have been to Cancun have experienced, there is a not-so-graceful parade across the terminal to get to the stairs for Customs and Immigration. For the first time, Cameron has captured the scene on film!


I also snuck in a shot of the immigration facility (though they quickly told me that no pictures were allowed).

We claimed our bags, and off we went on vacation for a week outside of Playa.

The beautiful view from my room.

A true Caribbean scene.

May 24th, 2008

After a wonderful vacation (I got my Open Water Diver certification!), it was time to head back home. Our flight was originally scheduled to leave at 1115, and the van picked us up at the Haciendas at 0745. We arrived at Terminal 2 at 0815, and made our way to the Viva Aerobus check-in counter.


Although they hadn't opened the counters for check-in, there was already a fairly significant line. The check-in counters opened at 0830, and they went much quicker than they did coming down. I was the 21st person to check-in. Not surprisingly, Viva had changed our flight time again, although this time they moved it forward to 1045. No wonder they tell you to check-in 3 hours prior, they just might move the flight time up an hour! After proceeding through security, we decided to go eat at TGI Friday's. This was a good way to kill some time, and spend up the rest of our pesos. About 9:45, we headed off to gate A1.

Fortunately, I had plenty of time to snap some shots of the CUN regulars.

EI-DMX (an ex-Ryanair bird, perhaps? Do they even have 73Gs?)

American 737-800, probably arriving from MIA

Skyservice 757-200, departing to YYZ.

MX's BabyBus

Aladia 757-200, I believe arriving from GDL, though it could've been MEX.

USA 3000 with a special Tampa Bay tail.

The increasingly rare 732, this one belonging to Aviacsa.

Time passed, and still no Viva Aerobus 737. 1045 was starting to seem a bit ambitious. Finally, at 1050, our 737 appeared, arriving as 02 922 from AUS. They switched gates from A1 to A2, as the Skyservice had vacated A2 in time.

Finally, XA-TAR arriving from AUS

Well suffice to say, 1045 was out of the question, could they make 1115? The answer was a resounding no. We started boarding about 1120. After another quick security check, and a short delay at the end of the jetbridge, we were finally let on. And boy did the one disadvantage of priority boarding make itself readily known. It was H.O.T.! Almost no air was coming through the vents, and boarding took nearly twice as long as it did in AUS. I sat relatively impatiently, waiting for them to crank on the two CFM56 turbofans, and get some air moving. While I waited, I was treated to a nice view of a Champion Air 727  cry . Almost undoubtedly the last time I'll get to see a passenger 727 in North America. Nevertheless we finally closed up, and pushed back.

So long, old friend.

02 923

Scheduled Departure: 1115/1045
Out: 1209
Departure Gate: A2/15
Seat: 3A
Departure Runway: 12
Off: 1222
Cruising Altitude: FL 340
Arrival Runway: 17R
On: 1453
Arrival Gate: 1
Scheduled Arrival: 1405/1345
In: 1457

We pushed back almost an hour/more than an hour (again, depending on which schedule you go by) late, and made our way to 12.

I was surprised to see this A320 at Terminal 2

Waiting for a CO 738 ahead of us

Takeoff from CUN (sorry about the dirty window)

The standard climbout involves a runway heading departure until we're over the ocean, and then a turn on course. Unfortunately, we turned to the south, thus preventing what would've otherwise been a fantastic view of Cancun's Zona Hotelera. Nevertheless, I did get this picture:


Another uneventful flight, cruising at .74M, found us arriving at the Texas or Mexico, though I believe it was Mexico, coast, after a fairly short trek across the gulf. The brevity of our overwater time makes me think it's Mexico, but decide for yourself:

I don't see anything resembling South Padre Island, so I think we came ashore near Matamoros.

We eventually made a turn to the north, and shortly thereafter, began our descent into AUS. Although it rarely happens, I became really disoriented as we got closer to AUS, though admittedly it was not a direction I normally come from.

Pretty poor visibility descending into AUS.

We flew a left downwind, made a turn back to the west, then south, to line up for 17R. My camera batteries died right before my video started, so no video of the landing. It's a shame, too, as it's the first time I've landed in daylight in AUS in probably 5 years. We made a quick taxi over to the South Terminal, where we had a visitor, an AeroMexico Connect ERJ 145, that had just arrived from MEX. Alas, this made the little, rudimentary baggage claim facility very cramped. We eventually passed through customs and immigration, officially arriving in the United States, and ending an excellent vacation.

Hope you enjoyed! Feel free to leave comments/questions/constructive criticism.


15 replies: All unread, jump to last
User currently offlinePlaneHunter From Germany, joined Mar 2006, 7100 posts, RR: 75
Reply 1, posted (8 years 2 days 16 hours ago) and read 19905 times:

Great report with some stunning pics from Cancun! Though the beaches are nice, Mexico would be worth a spotting trip, let's see...  Wink

Quoting Longhornmaniac (Thread starter):

Good old veteran, delivered in 1985 to Piedmont Airlines, then transferred to US Air (1989), Western Pacific (1995), Delta (1998) and Thai Air Asia (2005).

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Photo © Chris Muir
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Photo © JetPix

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Photo © Javier Rodriguez - Iberian Spotters
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Photo © Thefarm888

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Photo © Andrew Hunt - AirTeamImages

Quoting Longhornmaniac (Thread starter):
EI-DMX (an ex-Ryanair bird, perhaps? Do they even have 73Gs?)

No, AM just operates many (leased) EI-registered planes. They have a total of 6 738s and 33 73Gs - all but one taken brand new from the manufacturer.


Nothing's worse than flying the same reg twice!
User currently offlineKingAir200 From United States of America, joined exactly 10 years ago today! , 1657 posts, RR: 3
Reply 2, posted (8 years 2 days 9 hours ago) and read 19734 times:

Quoting Longhornmaniac (Thread starter):
What a beautiful terminal, so many colors, and just overall really exciting

Well, it is the most elaborate pole barn I've ever seen. Anyway, quality TR.

User currently offlineKLM685 From Mexico, joined May 2005, 1577 posts, RR: 17
Reply 3, posted (8 years 2 days 8 hours ago) and read 19705 times:

Great Trip report! I was looking forward for a Vivaaerobus trip report to see what's going on with this new venture to AUS.
Great pictures btw

Quoting Longhornmaniac (Thread starter):
EI-DMX (an ex-Ryanair bird, perhaps? Do they even have 73Gs?)

No ex-Ryanair bird. Brand new from Boeing. It was just irish registered for some reason ( apparently cheaper, faster, etc... something there going on). AM also has 73G's but they are white with the new livery

View Large View Medium
Click here for bigger photo!

Photo © Michael Arcellana

Quoting KingAir200 (Reply 2):
Quoting Longhornmaniac (Thread starter):
What a beautiful terminal, so many colors, and just overall really exciting

Well, it is the most elaborate pole barn I've ever seen.

Agree, lots going on in there apparently.



KLM- The Best Airline in the World!
User currently offlineLonghornmaniac From United States of America, joined Jun 2005, 3533 posts, RR: 43
Reply 4, posted (7 years 12 months 3 days 10 hours ago) and read 19341 times:

Hey Guys,

Thanks for the comments!

It's nice to know about the Irish-registered AM bird, too. I thought for a minute I'd gone crazy.  Smile Does anybody know why its registered in Ireland, beyond what's been said already?


User currently offlineFXramper From United States of America, joined Dec 2005, 7475 posts, RR: 78
Reply 5, posted (7 years 12 months 3 days 5 hours ago) and read 19257 times:
Support Airliners.net - become a First Class Member!

Great report Cam. Keep them coming.  bigthumbsup 

User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8743 posts, RR: 53
Reply 6, posted (7 years 12 months 2 days 20 hours ago) and read 19160 times:
Support Airliners.net - become a First Class Member!

Nice report and pix, thanks.

Not been to Mexico for some years, quite fancy another spotting trip there.

Quoting Longhornmaniac (Thread starter):
EI-DMX (an ex-Ryanair bird, perhaps? Do they even have 73Gs?)

- Not x FR and FR don't operate 73G's, just -800's.



User currently offlineHeeseokKoo From South Korea, joined Jan 2005, 810 posts, RR: 1
Reply 7, posted (7 years 11 months 4 weeks 1 day 19 hours ago) and read 18943 times:

Kinda fun to see the new terminal. I'm also eager to go CUN through viva aerobus someday (I'm living in Austin right now), but there's no more cheap fares at all. I enjoyed your report!

User currently offlineEXAAUADL From , joined Dec 1969, posts, RR:
Reply 8, posted (7 years 11 months 4 weeks 1 day 18 hours ago) and read 18937 times:

That terminal in AUS reminds me of the old LCC terminal in SYD back before it closed in 2003...DJ and Impluse use to fly out of it...man was it a mad house

User currently offlineLoneStarMike From United States of America, joined Jul 2000, 4028 posts, RR: 31
Reply 9, posted (7 years 11 months 3 weeks 6 days 12 hours ago) and read 18784 times:

Hey Cameron - Great trip report.

I got some questions.

1. You mentioned the AUS-CUN flight was full. What about CUN-AUS?

2. Were you able to see or get a sense of how many passengers disembarked from the inbound MTY-AUS flight, before you boarded your outbound to CUN?

3. Were you able to see or get a sense of how many passengers disembarked from the inbound AUS-CUN flight, before you boarded your return flight back to AUS?

4. Did you get a sense of the passenger mix on your flights? And by that I mean did most/all of the passengers on both legs appear to be from AUS/Central Texas going to/returning from CUN or did you notice whether any might be Mexican citizens going to/returning from Austin? My guess is mostly Central Texans, but I'm hoping the AUS-MTY flights have a more even mix of Texans/ citizens of Mexico. I'm glad that Viva Aerobus gives us Central Texans a way to visit Mexico more cheaply, but I'm hoping it also entices more citizens of Mexico to visit Central Texas.

5. Any word from Viva Aerobus about new nonstop destinations being added from AUS.? In addition to MTY and CUN, they had also also applied to serve BHX, QRO, GDL, and PBC.
I believe they've left Queretaro alltogether, so that route probably won't happen. They have yet to fly into Puebla or Guadalajara - even from MTY - so flights from those cities to AUS won't be happening anytime soon. They've also applied with DOT to fly AUS-PVR 4 times weekly and Veracruz 3 times weekly beginning July 1, but I can't see that happening by then anyway. Maybe later.

6. Not that it matters, since they're pulling out of AUS June 15, but I wonder why the AeroMexico flight was using the South Terminal? Did they move from Gate 2 in the main terminal to the South Terminal when it opened?


User currently offlineLonghornmaniac From United States of America, joined Jun 2005, 3533 posts, RR: 43
Reply 10, posted (7 years 11 months 3 weeks 5 days 19 hours ago) and read 18687 times:

Thanks for the comments, everybody!

Quoting LoneStarMike (Reply 9):

Hey Mike, I'll do my best to answer your questions.

1. Yes, CUN-AUS was chock full to the brim, as well.

2. It's funny you mention that, because I was trying to count how many people it was. I lost count, but I was well over 80, as I recall.

3. They kept coming and coming and coming. I'm nearly certain it was full, as well. Not too surprisingly, though. Of all the days I'd expect it to be full, it'd be on a Saturday.

4. Certainly the CUN flights were almost completely Central Texans visiting/returning from Cancun. However, although I couldn't see the boarding area after we returned from CUN, the stream of people getting off the MTY-AUS flight before I boarded my CUN flight certainly appeared to be quite mixed, probably even leaning a little bit toward the Mexican citizens. I agree wholeheartedly, it is nice to have this new service, and I gather from you're questions you're hoping it will last as much as I do.

5. Honestly, I didn't have a whole lot of contact with the Viva employees, so unfortunately, no. But I'm kinda with you as far as how things are going. I wouldn't at all be surprised if their initial goals for AUS were a bit too lofty, but I could certainly see GDL, PVR, and possibly VER working eventually, probably in that order, too.

6. I'm fairly certain that the AM ERJ is now using the South Terminal, as I've seen it down there while I've been working this last week on the ramp. the AM 73G doing CUN-AUS-CUN for Funjet is also down there on Sundays and Thursdays.

Any more questions, just ask!


User currently offlineCactus739 From United States of America, joined Jan 2004, 2457 posts, RR: 29
Reply 11, posted (7 years 11 months 3 weeks 5 days 15 hours ago) and read 18630 times:

Quoting Longhornmaniac (Thread starter):
View of "terminal" as we taxied to 17R.

That's a terminal?

Quoting Longhornmaniac (Thread starter):
Gate 2 (Gate 1 is just off the picture to the left, It's just a door ).

Looks like a hospital waiting room.

You can't fix stupid.... - Ron White
User currently offlineLonghornmaniac From United States of America, joined Jun 2005, 3533 posts, RR: 43
Reply 12, posted (7 years 11 months 3 weeks 5 days 12 hours ago) and read 18594 times:

Quoting Cactus739 (Reply 11):

Hehehe, my thoughts exactly. Yeah, it's our new, low cost terminal that the city built for Viva. Kinda silly, but hey, if it means more potential traffic, I'll take it's "shacky" appearance!


User currently offlineBlue747 From United States of America, joined Feb 2005, 30 posts, RR: 0
Reply 13, posted (7 years 11 months 3 weeks 2 days 7 hours ago) and read 18381 times:

Fantastic trip report as usual!!!
Glad you got to try viva! I remember seeing
those gutted Allegro 727's at Cancun last summer. They
use to fly for funjet a few years ago.
Is a new runway going in at CUN?

User currently offlineLonghornmaniac From United States of America, joined Jun 2005, 3533 posts, RR: 43
Reply 14, posted (7 years 11 months 3 weeks 1 day 20 hours ago) and read 18312 times:

Quoting Blue747 (Reply 13):

Hey Pat.

Thanks for the comments.

I remember flying one of those Allegro 722s between SAT and CUN, boy that was an adventure.

Yes, the new runway is going in, though I don't think it's supposed to be open until next year, if I understood the taxi driver correctly. They're building a bridge over the main road so the planes can get over to the south-side. If you look closely at my takeoff video, at the 1:13 mark, you should be able to see where.


User currently offlineAtrude777 From United States of America, joined Aug 2003, 5717 posts, RR: 51
Reply 15, posted (7 years 11 months 3 weeks 1 day 18 hours ago) and read 18287 times:

Excellent report! And OMG NOT AMERICAN?!  Silly

CUN looks so exciting there, Dad just got back there from his honeymoon, I really wanna go so bad.

Maybe I should cash in my miles from AA to go for a weekend.

Hoo Ha!

Pics were good too!


Good things come to those who wait, better things come to those who go AFTER it!
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