Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Korean Air & GOL LAX-GRU-GYN-GRU-LAX (W/ Pics)  
User currently offlineHALFA From United States of America, joined Jan 2004, 1339 posts, RR: 15
Posted (5 years 9 months 2 weeks 1 day 19 hours ago) and read 16481 times:

I have just returned from another trip to Brazil. This time, I went to visit a good friend in Goiania in the state of Goias, and then to Sao Paulo, where I haven't spent much time at before.

Since I am not a First Class Anet member, I have attached a link to all of the photos from this trip, as there were too many to post here. It can be found at the end of the report.

This was my first trip with Korean Airlines, and I thought I would take advantage of their new nonstop service between Los Angeles and Sao Paulo with their introductory fares before they were raised any higher. Korean Air inaugurated nonstop service between Los Angeles and Sao Paulo on June 2nd of this year and operate the service three days per week leaving LAX on M W F and returning from GRU on TU TH and SA.

This was my second time flying with GOL.

My day started out with a 5:00am wake up in Hawaii, where I live. I left Kailua at 6:00am and made the drive over the H3 Freeway to the Honolulu International Airport where I would catch Hawaiian Airlines flight #10 to LAX. I am not going to include this flight in my report as I work for HA, and my bias would show right through. I'll just say that the flight left right on schedule at 8:10am, I was seated in First Class, and the service was stellar!  Smile We arrived on schedule in LAX at 4:25pm, I found my luggage at the carousel and made my way over to the Tom Bradley International Terminal to find Korean Air.
I arrived at TBIT a few minutes past 5:00pm and walked all over looking for KE but I couldn't find them. After asking some volunteers in the terminal where they were located, I found that I had walked right past them, not knowing that it was the KE check in counter because they still hadn't opened yet for check in! The flight was scheduled to depart LAX at 7:30pm and they didn't open their counters for check in until 5:30pm.

Upon check in, I learned that the flight was quite empty and I was given seat 51C which was an aisle seat near the back of the plane. I was told that there would be no one in seat's A & B, so I would have the whole row to myself which made me very happy, and as it turned out, I would estimate the load to be only about 40%. Keep in mind that this flight only started a few weeks ago.
I proceeded to gate 105 and boarding commenced. I found my way to my seat and noticed that there was a mother with a screaming child sitting behind me, and I then noticed that all of the last several rows on the other side of the plane were empty so I decided it would be a good idea to relocate so I moved over to the opposite window seat in row 51, and I think it was 51K, but I'm not sure. At each seat was a small bottle of water, a pillow and blanket, clean and wrapped in plastic.

We pushed back from the gate about 14 minutes late and the flight time was announced at 11 hours and 25 minutes. The safety demo started and at the end of the safety demonstration, the two flight attendants standing near the aft cabin video screen bowed in unison, which I had never seen done before and thought was pretty cool! We took off from LAX at 8:25pm. Shortly after takeoff, amenity kits were passed out to all coach passengers, which included a toothbrush with toothpaste, an eye mask, and socks and it all came in a carrying case with a strap with the KE logo. Very nice for Y class. Headsets were also given out for their incredible AVOD entertainment system which included about 40 Hollywood Movie features, as well as Korean, Chinese, Japanese, and European films. There were also video games, and several music choices, certainly enough things to keep one occupied on a long flight. I have to admit though, that my favorite thing on the AVOD is the skymap. I love watching that, and I wish that HA had it on all of our planes instead of just a few.

After the amenity kits were passed out, they came through the cabin with packaged "refreshing" towels. Then came through with honey roasted peanuts but not with drinks yet. About 10 minutes after the peanuts were served, a flight attendant came to me with a tray of either orange juice or water which I declined as I already had water, and I don't really like OJ. I thought this was kind of strange that they weren't doing a full beverage service with carts and other choices (like alcohol), but I only wanted water anyway so I was ok. Another 15 minutes or so later, they came through with a meal cart and wine/water on the top of the cart. There were two choices for dinner. They offered "western" or "Korean". The western was a beef dish with noodles and the Korean was a Bibimbap dish which is what I chose. I love Korean food and thought I would like this, but it was just OK. The funny thing about this was that they gave anyone that wasn't Korean an instruction pamphlet on how to make the Bibimbap meal. You must first put the steamed rice in the bowl with the meat and veggies, then add chili paste (provided on the meal tray) and then sesame oil,(again provided on tray) and then mix it all up. This meal was served with pickled vegetables, seaweed soup, and melon. I noticed that other passengers were asking for other types of drinks other than the water and wine that they placed on their meal carts, so each time, the flight attendant would have to leave the cart and go to the galley and get the other drink. I thought this wasn't the most efficient way to conduct a meal/beverage service but hey, whatever works for them.
After the meal service, they came through with the duty free cart and it was at that point that I took an Ambien and totally knocked out for 7 hours! I don't ever take sleeping pills and rarely ever sleep on airplanes, but one of my coworkers gave me a pill to try and this really did the trick for me. I know this doesn't help my trip report as I can't really tell you what happened during this 7 hour time period, but not to worry, I was up the entire flight back to LAX.  Smile

After my 7 hour nap, I awoke to the flight attendants in the aisle passing out more refreshing cold towels and then a hot breakfast was served. There was another choice here as well with western or Korean. I opted for the western this time and it was an egg omelet with ham and potatoes, a blueberry muffin, yogurt, and fresh fruit. The Korean choice was some type of hot porridge. I have flown from the US to Brazil in the past with AA, UA, DL, CO, and AC. This was the first time that I can recall getting a substantial hot breakfast before arriving in Brazil. Props to Korean! Well done! In fareness to TAM, I flew them from the US to Brazil as well and it was a daylight flight from MIA to GRU and I believe their second service meal was also hot. TAM is great!

After breakfast, I found my customs forms on the floor and filled them out and soon we were landing in Sao Paulo. We touched down at 11:35am and it was indeed 11 hours and 25 minutes of flight time.

A few things worth mentioning:

The Korean Air captain was Brazilian! He spoke very good English and of course great Portuguese announcements. The flight attendants made all announcements in Korean, Japanese, English, and Portuguese, all though I must say, the Portuguese speaker was pretty bad. I give her credit for trying though. The cabin crew were very polite and courteous although not very social. The few times that I got up to go to the lavatory, the flight attendants were in their curtained off galleys.
The cabin interior was very nice. The lavatories were kept clean, and the interior had a "new" look to it. On a personal note, I thought the color scheme was strange though. Their exterior is a sky blue, yet the seat cushions were kind of a dark brownish/maroonish color and with yellow pillows. A strange mix if you ask me.

All in all, a very good flight.

After arriving in GRU, I made my way through immigration, and then found my luggage and breezed right through customs rather quickly. I then proceeded back upstairs where I would be catching GOL Airlines flight #1984 from GRU to GYN with a scheduled departure of 1:30pm. It was about 12:15pm and I checked in at the GOL counter and received my boarding pass with my pre-assigned seat of 30A. As it turned out, this flight was delayed and we didn't leave until 2:30pm. We started boarding at about 2:00pm and upon boarding, I was rather surprised to find out that seat 30A didn't exist. There were only 24 rows I believe and when I asked the flight attendant where my seat was, she said that there were no assigned seats today and that I could sit wherever I wanted. It was a good thing that I was one of the first to board as I had never been to Goiania before and I wanted to sit by the window to take photos and so I grabbed seat 23A. It ended up being a nearly full flight and the flight time was announced at just 1 hour and 15 minutes which I was very happy with as I was starting to get sleepy again.

Shortly after takeoff, drinks and snacks were served, and so I had my fix of Guarana, the tasty Brazilian soft drink. I was impressed with this cabin crew. They conducted two full beverage services and they were all very friendly. We landed in Goiania at about 4:20pm which was about 30 minutes past scheduled arrival time. No big deal.

Once in Goiania, I hung out with my friends, went to a hot springs called Caldas Novas, went to a water park, went to the Basilica Do Divino Pai Eterno which I'm sure most Brazilians reading this will know about. I also tried some interesting foods including Pamonha, banana pizza, and mandioca which wasn't very tasty. But really enjoyed my dinners at the local churrascaria! Goiania is the capital of Goias state and is home to about 1.25 million people I am told. It's kind of out in the middle of no where and is surrounded by rural farm land. Reminded me of the Mid-western U.S.

I had a great time there with my friends but then it was time to head to Sao Paulo where I would stay for 4 nights. I was booked with GOL flight #1985 with a scheduled departure time of 3:45pm. Upon arrival at the GYN airport, I found out that this flight was also delayed for one hour. I ended up checking in and then I went with my friends to a local bar for a drink and returned to the airport at about 4:20pm, just in time for boarding. I boarded through the aft stairwell (GYN doesn't have jetways) and had an entire row to myself. Flight time to GRU was 1:25 minutes and again, the cabin crew conducted two full beverage services. This crew was also nice, but not quite as friendly as the crew I had on the way over to GYN.

I arrived in GRU at about 5:30pm and was afforded great spotting opportunities. There were AA, CO, AC, LH, Swiss, TAP, TAM, GOL, KLM, Air China, and SAA aircraft on the tarmac as you will see in my photos to follow.

I got my luggage and proceeded to the bus depo outside baggage claim where I would catch the downtown-airport bus to the city center for 28 Brazilian Reais, which certainly beats the 80 Reais cab ride. It's a good service which runs every hour from GRU to several points in the city. I was staying in Pinheiros on Rua Oscar Freire.
I spent my time in Sao Paulo exploring the city, eating, shopping, eating, and more eating! Sao Paulo has some really good places to eat! One of my favorite places in Sao Paulo is Liberdade. It is home to the largest population of Japanese people outside of Japan. I find it very fascinating, as I was born and raised in Hawaii and my neighborhood is also one with many residents of Japanese ancestry.

After a great stay in Sao Paulo, it was time to head back home. I made my way to the Renaissance Hotel in Jardin to catch the Airport coach to Guarulhos and arrived to check in for KE #62 to LAX at about 11:00am. This flight is scheduled to depart GRU at 1:30pm and is scheduled to arrive in LAX at 9:30pm. When I arrived at the airport, the line at the KE check in counter was very long and I knew then that the flight would have a much heavier passenger load this time. Boarding began promptly at 12:50pm and I was amongst the last to board and found my seat at 48D. I was correct in my earlier assumption as I would estimate the load at 95%. There were hardly any empty seats but fortunately for me, the one next to me was empty. After getting settled, I immediately noticed a difference with this cabin crew. They all looked much younger than the crew that brought me over to GRU. They also had the look of being overwhelmed with everything. There was a gentleman sitting across the aisle from me in 48C and he was obese. He asked the flight attendant for a seat belt extension and she came back and handed him a seatbelt! The poor man struggled with it and we were now on the runway ready to take off and he still wasn't buckled in securely. I tried to help him the best I could but he needed a seat belt extension and not a seat belt. The flight attendant then returned and created this absurd looking harness that wrapped around his legs, and was completely unsafe and she seemed to think that nothing was wrong with this. I was quite appalled! You will have to view my photo that I took of this poor man buckled in such an unsafe fashion. Anyway, off we went. I had decided that I would stay awake for the entire flight as I wanted to get a good nights sleep in Los Angeles before I headed back home to Hawaii the following morning. After takeoff, the captain announced that the flight time to Los Angeles would be 11 hours and 45 minutes. He was clearly a Korean national as his announcements were only in Korean and broken English. The cabin crew on this flight had no Portuguese interpreter and only gave announcements in Korean and broken English as well. I felt bad for the Brazilian passengers of which I would estimate that 70% of the passengers on board were in fact Brazilian. This is based on my observations of the types of forms they were filling out, as well as upon our arrival, most of the passengers on board headed for the "visitors" lane at customs.

The service on this flight consisted of the same exact amenity kits that we received on the LAX-GRU flight, then a full beverage service (with carts this time) followed by a hot meal service, and again, it was the "western" or "Korean". I chose the western this time and it was just OK. The gentleman sitting in the G seat had the Bibimbap meal and he seemed to enjoy it. Interesting think about him, I chatted with him and he told me that he was a promoter for the UFC, and he was heading to Las Vegas to sign some deals to bring some fights down to Brazil. He told me that people in his circles were very happy to have this new service to LAX and that it would be used frequently by the many Brazilians involved with MMA (Mixed Martial Arts) that fight in California and Las Vegas.

After the meal, coffee and tea were served and then they came with the duty free cart again. I passed the next several hours by watching the films Fools Gold, and Outsourced, and then read my newspaper and magazines and played some video games. About 4 hours before arrival in LAX, another hot meal was served. The choice was beef with rice or a pasta with pesto. I had the pasta and it was actually quite good. I was pleasantly surprised. We had been airborne for about 11 1/2 hours and I was watching skymap and suddenly the little plane on the screen started turning around and heading south. I was getting concerned but then we were told that ATC in LAX was making us circle. We had encountered some turbulence over Colombia and we had apparently lost some time as I had expected to be decending by now. We finally touched down at about 10:00pm and had been airborne for 12 hours and 10 minutes. We parked at a remote stand and were bussed back to TBIT.

The flight from GRU to LAX was fine, but there was a big difference with the cabin crew on this flight and the one that brought me down. This crew did not look quite as polished and at times looked as if they didn't know what the heck they were doing. They were also obsessed with the seat belt sign and they would not allow anyone to get out of their seats if the seat belt sign was illuminated, and before anyone gets on my case about this, yes, I know that you are supposed to remain seated while the sign is illuminated but sometimes, common sense has to prevail and if people are going to wet themselves, you need to use better judgement and allow them to use the lavatories quickly and then send them back to their seats. This crew would not do that. They were adamant that no one would be out of their seats when the sign was on. It seemed kind of ironic to me that they were trying to be so safety conscious yet didn't seem to mind that the large man across the aisle from me wasn't fastened in for takeoff or for that matter, during the entire flight. I also found it strange that on a 12 hour flight, not once did the crew walk through the cabin offering water. I work HA's 10-11 hour flights from HNL to SYD and MNL and we come through the cabin every 30 minutes with bottled water. I will admit, I expected a bit better cabin service from an airline that won the Best Coach Class award in skytrax for 2007. Having said all of this, I would still rank them near the top as far as travel options from the US to Brazil, with only TAM offering service on par with them, but the nod goes to TAM for their friendly cabin crews. They were also quite obsessed with keeping the window shades closed for most of the flight. It was light out for about 11 out of the 12 hours and we were flying over land the entire flight and people wanted to look out but were always asked to lower the shades by the KE cabin crew.

In summary, the things I liked about Korean Air were:

Awesome audio/video entertainment, choice of hot meals for both first and second services, comfortable, clean cabin interiors. Great looking cabin crew with nice uniforms.

Things I didn't like so much:

A rather slow and somewhat chaotic check in process, flight attendants that curtained off all galley areas, not allowing you to pass through the aft galley to get to the other side. I also think they need to staff this flight with at least one Portuguese interpreter as several passengers spoke no English (nor Korean).

My photo album of this trip is here:

http://picasaweb.google.com/HALFAHNL...eanAirlinesGOL?authkey=xmZGueFFDNs

The photos are all captioned and pretty self explanatory. I apologize in advance for the quality of a few of the photos. I was taking pictures of the AVOD screen and a few of them are blurry. I thought that Picasa had something that fixed that, but apparently they don't.

I'm probably leaving some things out that I will remember later, so I may add things in days ahead. Enjoy!

Comments welcomed

Aloha,
HALFA


HNL-PEK Starts April 2014
18 replies: All unread, jump to last
 
User currently offlineRobffm2 From Germany, joined Dec 2006, 1109 posts, RR: 0
Reply 1, posted (5 years 9 months 2 weeks 1 day 17 hours ago) and read 16211 times:

Nice TR, glad you liked Sao Paulo!
It's in fact one of the best places in the world to eat, you'll find the world's finest cuisines there!
And the bus service from the airport to the city (downtown, Ave. Paulista, CGH) is really good and nice!


User currently offlineSmi0006 From Australia, joined Jan 2008, 1487 posts, RR: 0
Reply 2, posted (5 years 9 months 2 weeks 1 day 12 hours ago) and read 15837 times:

Great report KE sounds good here but not up to the normal scratch I've read about in other reports, but no on is perfect 100% of the time, lol

Quoting HALFA (Thread starter):
They were also obsessed with the seat belt sign and they would not allow anyone to get out of their seats if the seat belt sign was illuminated, and before anyone gets on my case about this, yes, I know that you are supposed to remain seated while the sign is illuminated but sometimes, common sense has to prevail and if people are going to wet themselves, you need to use better judgement and allow them to use the lavatories quickly and then send them back to their seats. This crew would not do that. They were adamant that no one would be out of their seats when the sign was on.

I think its only in Europe and the States that anyone crew or other wise is allowed up when the sign is on, at QF to bad so sad wet your pants your not standing up, different strokes I suppose, but thats what makes the world spin round eh? Pathetic teh way that obese man was strapped in perhaps they ran out o f infant and extension seatbelts or the Fa was too afraid to ask someone where they were kept although she/he should have known.


User currently offlineCa228 From Canada, joined Mar 2005, 92 posts, RR: 0
Reply 3, posted (5 years 9 months 2 weeks 1 day 11 hours ago) and read 15738 times:

Thank you for writing this report. I have always wondered about these flights as I have seen many many Asian people in SP. Just curious, on the inbound flight what % of the pax look like they originated from Seoul, and on the outbound flight to LAX, what % were continuing onto ICN?

User currently offlineHALFA From United States of America, joined Jan 2004, 1339 posts, RR: 15
Reply 4, posted (5 years 9 months 2 weeks 1 day 6 hours ago) and read 15422 times:



Quoting Robffm2 (Reply 1):
It's in fact one of the best places in the world to eat, you'll find the world's finest cuisines there!
And the bus service from the airport to the city (downtown, Ave. Paulista, CGH) is really good and nice!

 checkmark 

Quoting Smi0006 (Reply 2):
I think its only in Europe and the States that anyone crew or other wise is allowed up when the sign is on, at QF to bad so sad wet your pants your not standing up

Actually, according to US FAR's, passengers must be seated with seat belts fastened while the seat belt sign is lighted, and again, I understand this regulation and the reasoning for it, but this crew would not bend, and at one point, the seat belt sign was on for nearly 2 hours and there was no turbulence. People need to use the lavatories and I think common sense should have prevailed. Let them go to the bathroom, tell them to be very careful, and to return back to their seats when they are finished. I'm all for safety!

Quoting Ca228 (Reply 3):
Just curious, on the inbound flight what % of the pax look like they originated from Seoul, and on the outbound flight to LAX, what % were continuing onto ICN?

Being that the total passenger load on the LAX-GRU flight was probably only 40%, I would say that the actual percentage of Seoul originating passengers was about 30-40%. As for the return flight to LAX, the percentage of passengers heading to Seoul was probably only 10%, as I saw about 20-25 people (of Korean decent) standing in the transit line after our arrival in LAX. Most passengers on this flight were Brazilians visiting the West Coast, and the rest were Americans going home.

HALFA



HNL-PEK Starts April 2014
User currently offlineAllrite From Australia, joined Aug 2007, 1868 posts, RR: 4
Reply 5, posted (5 years 9 months 2 weeks 22 hours ago) and read 15001 times:

Thanks for the trip report! It's good to read an economy passenger's perspective on KE. Was going to do one myself later this year, but we had to cancel the trip due. My readings indicated that the 777 and A330's we were scheduled on didn't have personal IFE in economy. Glad yours did.

Quoting HALFA (Thread starter):
They were also quite obsessed with keeping the window shades closed for most of the flight.

I've heard this before about KE and experienced the same with my two flights on Asiana (though they weren't as annoying as the fierce Dutch matrons on KLM whenever I opened the shades). Very annoying!

Quoting HALFA (Thread starter):
They were also obsessed with the seat belt sign and they would not allow anyone to get out of their seats if the seat belt sign was illuminated.

Same with my last couple of Jetstar long-haul flights. Each time somebody got up an announcement was made for all passengers to stay seated. To be fair, I'm pretty certain they only illuminated the seatbelt sign when they felt there was a possibility of a serious drop and switched it off as quickly as possible afterwards. No way I'm getting out of my seat in any case!



Applying insanity to normality
User currently offlineSpeedbird0125 From United States of America, joined Mar 2008, 184 posts, RR: 0
Reply 6, posted (5 years 9 months 2 weeks 19 hours ago) and read 14880 times:

wow This seat is even more upgraded version compare to the one that installed in their new 744's. Their 744s also have same AVOD, remote control, but their screen is a little bit smaller than their 772's. thanks for great report!

User currently offlineTR763 From Brazil, joined Mar 2001, 772 posts, RR: 15
Reply 7, posted (5 years 9 months 2 weeks 11 hours ago) and read 14664 times:

This is a very nice Trip Report.
I loved your pics of many airlines in GRU, as well as the interior pics of the KE flights!

Quoting HALFA (Thread starter):
One of my favorite places in Sao Paulo is Liberdade. It is home to the largest population of Japanese people outside of Japan. I find it very fascinating, as I was born and raised in Hawaii and my neighborhood is also one with many residents of Japanese ancestry.

Liberdade, although a bit dirty, is a nice neighbourhood. My college and the office where I work are there, and I spend most of my days walking in that streets.
Hope you had a good sushi in one of the great Japanese restaurants.

You stayed in Oscar Freire? Very well located! This street is very nice and beautiful, but extremely expensive also.
Nice to hear that you apparently had a good time here in Brazil.

Congratulations, this TR is awesome!!



Transbrasil
User currently offlineBAStew From Australia, joined Sep 2006, 1023 posts, RR: 2
Reply 8, posted (5 years 9 months 2 weeks 10 hours ago) and read 14594 times:



Quoting HALFA (Reply 4):
Quoting Smi0006 (Reply 2):
I think its only in Europe and the States that anyone crew or other wise is allowed up when the sign is on, at QF to bad so sad wet your pants your not standing up

Actually, according to US FAR's, passengers must be seated with seat belts fastened while the seat belt sign is lighted, and again, I understand this regulation and the reasoning for it, but this crew would not bend, and at one point, the seat belt sign was on for nearly 2 hours and there was no turbulence. People need to use the lavatories and I think common sense should have prevailed. Let them go to the bathroom, tell them to be very careful, and to return back to their seats when they are finished. I'm all for safety!

In the UK its the same. Though sometimes a bit of common sense needs to be used. As crew its quite easy to forget how it feels to be trapped in a window seat bursting for the loo with two strangers next to you, meal trays down. The trays get collected away, trolley out the aisle, you think 'thank god i can go to the loo' and then the seat belt sign gets switched on.

If the sign is on and someone needs to go to the loo i'd ask them if they are desperate and if they say yes, we generally ask the tech crew how long the sign is expected to remain illuminated. If its not for long we'd ask the passenger if they could hang on. If its gonna be on a while and the plane isnt being thrown about I wouldnt stop anyone using the loo that had to. I'd remind the passenger that the seat belt sign is on and that they should take extra care.

Quoting HALFA (Thread starter):
Great looking cabin crew with nice uniforms.

I think that uniform is a masterpiece!


User currently offlineEXAAUADL From , joined Dec 1969, posts, RR:
Reply 9, posted (5 years 9 months 2 weeks 8 hours ago) and read 14500 times:

The lardy man would be better off just not wearing a seat belt.

User currently offlineHeeseokKoo From South Korea, joined Jan 2005, 612 posts, RR: 1
Reply 10, posted (5 years 9 months 1 week 6 days 12 hours ago) and read 14224 times:

Nice report! I totally agree with you that KE's new interior has somewhat odd color combination. I like sky blue interior, and maybe dark chocolate seat is okay, but yellow cushion? Also I found that KE's meal is always just "OK", instead of great. But I like KE's being consistent "OK" than "sometimes awesome, sometimes un-eatable," as other airliners offer.

You're true: when AVOD is working, cabin crews tend to less careful to passengers. But less complaints overall, because passengers are also busy watching TV.

Quoting Speedbird0125 (Reply 6):
This seat is even more upgraded version compare to the one that installed in their new 744's. Their 744s also have same AVOD, remote control, but their screen is a little bit smaller than their 772's.

Yes, KE's newest 3-4 772ER's have bigger screen. Contents must be the same, though.


User currently offlineHALFA From United States of America, joined Jan 2004, 1339 posts, RR: 15
Reply 11, posted (5 years 9 months 1 week 6 days 8 hours ago) and read 14155 times:



Quoting TR763 (Reply 7):
Liberdade, although a bit dirty, is a nice neighbourhood. My college and the office where I work are there, and I spend most of my days walking in that streets.
Hope you had a good sushi in one of the great Japanese restaurants.

You stayed in Oscar Freire? Very well located! This street is very nice and beautiful, but extremely expensive also.
Nice to hear that you apparently had a good time here in Brazil.

Congratulations, this TR is awesome!!



Quoting TR763 (Reply 7):
This is a very nice Trip Report.
I loved your pics of many airlines in GRU, as well as the interior pics of the KE flights!

Thanks, glad you enjoyed it. I loved Rua Oscar Freire! Great shopping, nice tree lined streets. I got a great rate at a hotel there and I will be back!
It's always interesting to me to see different airlines and different types of aircraft that we don't get to see here in Hawaii. I'll have to work on my photography skills though as many of my interior shots were not clear.

Quoting HeeseokKoo (Reply 10):
Nice report! I totally agree with you that KE's new interior has somewhat odd color combination.

Yes, and i forgot to mention that in addition to the exterior being blue, the seats being brown, and the pillows being yellow, the blankets are purple! A very odd combination!

Quoting HeeseokKoo (Reply 10):
when AVOD is working, cabin crews tend to less careful to passengers. But less complaints overall, because passengers are also busy watching TV.

I also forgot to mention that it took me awhile to get the AVOD system working correctly. I followed the menu and hit "English" and then navigated to the movies and when I would start a movie, I would then get 4 menu options that would all say "undefined" instead of just playing the movie in English like I had originally chosen. I then had to go through each choice to select the appropriate language all over again, and even then, when I finally found an English soundtrack, it came with Chinese subtitles!

HALFA



HNL-PEK Starts April 2014
User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 12, posted (5 years 9 months 1 week 4 days 6 hours ago) and read 13813 times:

Thanks for the great trip report. Congratulations for the work well done!

It was a pleasure reading your trip report! After all your trips to Rio de Janeiro you made the right decision to also enjoy Sao Paulo! I find that both Rio and SP complement each other.

I am sorry we missed each other in Sao Paulo. I arrived in GRU on 29 June at 3pm with Aerosur flight from VVI but connected onwards the same day!

Quoting HALFA (Thread starter):
I have flown from the US to Brazil in the past with AA, UA, DL, CO, and AC. This was the first time that I can recall getting a substantial hot breakfast before arriving in Brazil. Props to Korean! Well done!

KE is a great airline and it was a quality addition to increase competition in the US-Brazil traffic.

Quoting HALFA (Thread starter):
The flight attendants made all announcements in Korean, Japanese, English, and Portuguese, all though I must say, the Portuguese speaker was pretty bad. I give her credit for trying though.

KLM should learn with them. It is very rare for KLM to make announcements in Portuguese and at least 50% of KL loads in AMS-GRU is Brazilian. Last Sunday, 6 July, I travelled GRU-AMS with KL B77W and no single announcement in Portuguese. Shame on KLM!

Quoting HALFA (Thread starter):
I was impressed with this cabin crew. They conducted two full beverage services and they were all very friendly. We landed in Goiania at about 4:20pm which was about 30 minutes past scheduled arrival time. No big deal.

GOL operates under the model of Low Coast but it has an energetic crew and basic onboard service, much better than one would expect from a LCC airline.

Quoting HALFA (Thread starter):
Once in Goiania, I hung out with my friends, went to a hot springs called Caldas Novas,

I've been to Caldas Novas with my former partner (who happens to be from SFO) and we had a great weekend there!  Smile

Quoting HALFA (Thread starter):
I boarded through the aft stairwell (GYN doesn't have jetways) and had an entire row to myself.

GYN will get a new airport with 4 air bridges. Here are photos of the prototype. The new GYN airport should be ready by 2010-12.







You can check all new airport investments in Brazil divided by regions on:

http://www.infraero.gov.br/obra.php?menuid=inve

Quoting HALFA (Thread starter):
I arrived in GRU at about 5:30pm and was afforded great spotting opportunities. There were AA, CO, AC, LH, Swiss, TAP, TAM, GOL, KLM, Air China, and SAA aircraft on the tarmac as you will see in my photos to follow.

You just missed KLM B77W which arrives 6.30pm!

KE arrives in GRU together with AC and AM and they park all next to each other. I arrived in GRU with AM B772 which landing was followed by AC B767 and KE B772 last Friday, 4 July.

Quoting HALFA (Thread starter):
One of my favorite places in Sao Paulo is Liberdade. It is home to the largest population of Japanese people outside of Japan. I find it very fascinating, as I was born and raised in Hawaii and my neighborhood is also one with many residents of Japanese ancestry.

This explains why JAL operates NRT-JFK-GRU B747. Sao Paulo also has a strong Korean community.

Sao Paulo's Japanese community is substantive and is the biggest outside Japan.

Quoting HALFA (Thread starter):
When I arrived at the airport, the line at the KE check in counter was very long and I knew then that the flight would have a much heavier passenger load this time.

KE check in counter in GRU is next to TAM check in counter. I found this strange as I expected KE check in counter in GRU to be in Wing A together with other SkyTeam members. KE pax, however, use DL Crown Lounge in GRU.

Quoting HALFA (Thread starter):
at 12:50pm and I was amongst the last to board and found my seat at 48D. I was correct in my earlier assumption as I would estimate the load at 95%. There were hardly any empty seats but fortunately for me, the one next to me was empty

This is an impressive load for an airline which started this route so recently. A friend who travelled KE last Friday (4 July) told me that load was also very high, 90%.

Quoting HALFA (Thread starter):
The cabin crew on this flight had no Portuguese interpreter and only gave announcements in Korean and broken English as well. I felt bad for the Brazilian passengers of which I would estimate that 70% of the passengers on board were in fact Brazilian. This is based on my observations of the types of forms they were filling out, as well as upon our arrival, most of the passengers on board headed for the "visitors" lane at customs.

Well, KLM's ghost again...

Quoting HALFA (Thread starter):
I will admit, I expected a bit better cabin service from an airline that won the Best Coach Class award in skytrax for 2007. Having said all of this, I would still rank them near the top as far as travel options from the US to Brazil, with only TAM offering service on par with them, but the nod goes to TAM for their friendly cabin crews

Interesting.

Quoting Robffm2 (Reply 1):
Nice TR, glad you liked Sao Paulo!
It's in fact one of the best places in the world to eat, you'll find the world's finest cuisines there!
And the bus service from the airport to the city (downtown, Ave. Paulista, CGH) is really good and nice!

Agreed.

Rgs,


User currently offlineLACA773 From United States of America, joined Nov 2004, 3945 posts, RR: 2
Reply 13, posted (5 years 9 months 1 week 4 days 1 hour ago) and read 13704 times:
Support Airliners.net - become a First Class Member!

Thankyou for another wonderful report HALFA! I always enjoy reading your reports, especially since you're a crew member & it's nice to hear your prospective.
That's too bad about the obese man. He didn't deserve that and it must of been humiliating for him. It sounds like the flight crew needs additional and very vital training on these issues..

Saludos.
LACA773


User currently offlineLambert747 From , joined Dec 1969, posts, RR:
Reply 14, posted (5 years 9 months 1 week 4 days 1 hour ago) and read 13698 times:



Quoting HALFA (Thread starter):

I have just returned from another trip to Brazil. This time, I went to visit a good friend in Goiania in the state of Goias, and then to Sao Paulo, where I haven't spent much time at before.

Goiania is a good place. Not as bad as many like to make it out to be. I haev relatives there, and many of them. I just gone done listening to Leandro & Leonardo and kicking back a few Itaipava here in Los Angeles..

O... Goiania...

Quoting Hardiwv (Reply 12):
GYN will get a new airport with 4 air bridges. Here are photos of the prototype. The new GYN airport should be ready by 2010-12

The last I heard GYN was looking to gain service from an international airline to either Buenos Aires or Lima. Now I wounder what airlines those were?  Wink

Quoting HALFA (Thread starter):
This was my first trip with Korean Airlines, and I thought I would take advantage of their new nonstop service between Los Angeles and Sao Paulo with their introductory fares before they were raised any higher. Korean Air inaugurated nonstop service between Los Angeles and Sao Paulo on June 2nd of this year and operate the service three days per week leaving LAX on M W F and returning from GRU on TU TH and SA.

Outstanding TR.. Very well done!

I have flown the route in the past when it was a 747-400 back in 2001 and earlier. Korean Airlines has excellent, excellent service. They are often dismissed by other airlines. They each time I have flown to Brasil in the past have had Portuguese speakers, 3 from my own personal view on each of the flights. It is a win-win service as LAX and GRU is a route that has begged to be resumed for a number of years.


User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 15, posted (5 years 9 months 1 week 2 days 9 hours ago) and read 13306 times:



Quoting Lambert747 (Reply 14):
Goiania is a good place.

GYN is booming because of agribusiness but its civil aviation remains under the shadows of BSB.

Quoting Lambert747 (Reply 14):
I have flown the route in the past when it was a 747-400 back in 2001 and earlier. Korean Airlines has excellent, excellent service

At that time KE had the competition of VP MD-11.

Rgs,


User currently offlineHALFA From United States of America, joined Jan 2004, 1339 posts, RR: 15
Reply 16, posted (5 years 9 months 6 days 20 hours ago) and read 12765 times:



Quoting LACA773 (Reply 13):
Thankyou for another wonderful report HALFA! I always enjoy reading your reports



Quoting Lambert747 (Reply 14):
Outstanding TR.. Very well done!



Quoting Hardiwv (Reply 12):
Thanks for the great trip report. Congratulations for the work well one!

It was a pleasure reading your trip report! After all your trips to Rio de Janeiro you made the right decision to also enjoy Sao Paulo! I find that both Rio and SP complement each other.

Thanks guys! It makes it all worth while when people enjoy reading it, and I'm glad you enjoyed it!


Yes, I agree. They are both very different from each other and the people are too. Not in a bad way, just different. I enjoyed both places but I think I like Rio better for the beaches, mountains, and views.

Quoting Hardiwv (Reply 12):
I am sorry we missed each other in Sao Paulo. I arrived in GRU on 29 June at 3pm with Aerosur flight from VVI but connected onwards the same day!

Yes, a shame we weren't arriving at the same time. It would have been nice to see you.

Quoting Hardiwv (Reply 12):
GYN will get a new airport with 4 air bridges. Here are photos of the prototype. The new GYN airport should be ready by 2010-12.



Quoting Hardiwv (Reply 12):
You can check all new airport investments in Brazil divided by regions on:

http://www.infraero.gov.br/obra.php?...=inve

Wow! Thanks for the link and pictures. They have a long way to go as construction hasn't yet begun there. It looks like it will be really nice when it's finished!

Quoting Hardiwv (Reply 12):
You just missed KLM B77W which arrives 6.30pm!

Actually, I saw the KLM plane at GRU when I came in from GYN. It must have arrived early as I took this photo. I didn't include it in my report because the quality is so bad, but you can clearly see the KLM aircraft next to the TAM plane and Air China too!

Big version: Width: 640 Height: 480 File size: 99kb
Air China, TAM, and KLM at GRU


Quoting Hardiwv (Reply 12):
This is an impressive load for an airline which started this route so recently. A friend who travelled KE last Friday (4 July) told me that load was also very high, 90%.

I have no doubt that this route will be successful. When Varig flew this route to LAX, they were always packed! I could rarely ever buy a seat from LAX to GRU.

Quoting Hardiwv (Reply 12):
Quoting HALFA (Thread starter):
I will admit, I expected a bit better cabin service from an airline that won the Best Coach Class award in skytrax for 2007. Having said all of this, I would still rank them near the top as far as travel options from the US to Brazil, with only TAM offering service on par with them, but the nod goes to TAM for their friendly cabin crews

Interesting.

Let me clarify something. As far as what you get with KE, they can't be beat. Their AVOD is superior to everyone else, their seats and cabin are more comfortable than everyone else, their meal service is better than everyone else, and their amenities are better than everyone else (In Economy class). But I find that the cabin crew from TAM is much friendlier, and this could just be a cultural difference, so I will just say that KE and TAM are the two best carriers from the US to Brazil.

Aloha,
HALFA



HNL-PEK Starts April 2014
User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 17, posted (5 years 9 months 6 days 18 hours ago) and read 12738 times:



Quoting HALFA (Reply 16):
I have no doubt that this route will be successful. When Varig flew this route to LAX, they were always packed! I could rarely ever buy a seat from LAX to GRU.

With the advantage that RG operated LAX-GRU-GIG which meant no connection in GRU!  Smile

Quoting HALFA (Reply 16):
Wow! Thanks for the link and pictures. They have a long way to go as construction hasn't yet begun there. It looks like it will be really nice when it's finished!

Contruction is due to start this year as the bidding process finalised and they have selected the contruction company.

Rgs,


User currently offlineTR763 From Brazil, joined Mar 2001, 772 posts, RR: 15
Reply 18, posted (5 years 8 months 3 weeks 1 day 7 hours ago) and read 12131 times:



Quoting HALFA (Reply 11):
Thanks, glad you enjoyed it. I loved Rua Oscar Freire! Great shopping, nice tree lined streets. I got a great rate at a hotel there and I will be back!

The whole area of Jardins, where Oscar Freire is located, is great. Among the best neighbourhoods of São Paulo.
I live there, in Al. Franca, the third parallel street from Oscar Freire, towards Av. Paulista.
Well, this means you knew all my area, Liberdade and Jardins! Big grin

Quoting Hardiwv (Reply 12):
KLM should learn with them. It is very rare for KLM to make announcements in Portuguese and at least 50% of KL loads in AMS-GRU is Brazilian. Last Sunday, 6 July, I travelled GRU-AMS with KL B77W and no single announcement in Portuguese. Shame on KLM!

The same thing happened on a flight on SWISS that I took this month. on the GRU-SCL leg, no portuguese nor spanish on board!!
But on the way back we had english, german, portuguese and spanish. All the communications were looooong! hehe
Soon I´ll post this TR here. I´ve already written it in portuguese, now I´ll do the translation work!

Rgs!
TR763



Transbrasil
Top Of Page
Forum Index

Reply To This Topic Korean Air & GOL LAX-GRU-GYN-GRU-LAX (W/ Pics)
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
Varig LAX-GRU-REC-NAT-REC-GIG-GRU-LAX C Class posted Thu Apr 13 2006 05:22:36 by HALFA
Korean Air: Seoul-Madrid (pics) posted Tue Jun 24 2008 23:03:35 by SKY1
US Airways R/T FAT-LAS-LAX (lotsa Pics) posted Sun May 25 2008 17:32:56 by Cytz_pilot
AA First Class: RIC-DFW-LAX-SFO (w/pics) posted Wed May 14 2008 15:42:35 by Fbgdavidson
Arik Air & Aerocontractors KAN-LOS-ACC (with Pics) posted Sat Aug 25 2007 19:59:54 by KL577
CX & DL & US (HKG - JFK - PHX - LAX - HKG) posted Tue Jul 17 2007 04:47:12 by HZ747300
KL AMS-GRU-AMS With Pics posted Thu May 10 2007 22:20:11 by VoeKL
Air France 747-400 Upper Deck LAX-PPT posted Sat Mar 31 2007 10:26:26 by AOMlover
Korean Air Business: Excellence In Flight? (pics) posted Sat Jan 27 2007 23:00:18 by SR 103
DL: LAX - Berlin Tegel (TXL) - LAX (with Pics) posted Wed Jan 17 2007 14:58:19 by SkyteamLAX
EVA Air C And F Class BKK-TPE-LAX With Pics posted Fri Dec 15 2006 06:51:04 by Echster
EVA Air Super First LAX-TPE-BKK With Pics posted Tue Dec 12 2006 06:37:42 by Echster
Varig LAX-GRU-REC-NAT-REC-GIG-GRU-LAX C Class posted Thu Apr 13 2006 05:22:36 by HALFA
Turkish 77W LAX-IST 5 Mar11 Ain Y With Pics posted Mon Mar 21 2011 13:29:24 by The777Man
V Australia LAX-SYD 8May10 In Y With Pics posted Wed May 19 2010 00:36:39 by The777Man

Sponsor Message:
Printer friendly format