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Malaysia Airlines 1st Class: Down Under Part 1/2  
User currently offlineThaiA345 From Indonesia, joined Oct 2006, 877 posts, RR: 16
Posted (5 years 11 months 3 weeks 3 days 18 hours ago) and read 32767 times:

Reason for trip

Well it’s a long holiday season in Indonesia where all offices are going to be closed for 10 days…so it will be a great time for me to head back home to Perth, but I decided to drop by to Sydney for 3 nights first. My route will be CGK-KUL (and back) with KLM in J, KUL-SYD with MH in F, SYD-PER with QF in J, and PER-SYD with MH in J.

25 Sep 2008
Jakarta (CGK) – Kuala Lumpur (KUL)
Airline: KLM Royal Dutch Airlines
Flight: KL810
Aircraft: B747-400 Combi
Aircraft 1st Flight: 11 Oct 2000
Registration: PH-BFW “Shanghai”
ETD: 1835
ATD: 1835
ETA: 2135
ATA: 2115
Flight Time: 1hr 40min
Cruise: 38,500 Feet
Seat: 2A (World Business Class)

Pre Flight:
Managed to finish some last minute stuff in the office before heading home to pick up my bags and also the wife. We left home at around 1615, cutting it close especially with the horrible traffic we faced on the road to the airport. But at least we made it to the airport 45mins before departure plus I also did an online check in the day before so that kept our formalities at the airport to a bare minimum. We still managed to spend 15mins in the very crowded lounge. Being the holiday season, all flights going just about anywhere from Jakarta are packed to the brim.


Slightly renovated departure area

Common use airport lounge, packed to the brim!!


PH-BFW


In Flight:
Was surprised to see that the new J seats were already installed on this aircraft. We were greeted upon entering the aircraft by the lead male steward and the crew are pretty cheery too.
On board









And to no surprise, this flight is also full to the maximum capacity. KLM serves juices and even champagne as welcome drinks. Inflight catering was also surprisingly pretty good.

But I was a bit disappointed they did not hand out those little porcelain houses anymore. There was also an Ozjet B732 in CGK. The flight itself was uneventful although the last 30mins of the flight was particularly bumpy. Overall a nice flight by KLM and if my schedule permits, I do not mind taking them on my frequent runs to KUL.
Service: 7/10
Food: 7/10
Aircraft: 9/10
View from the Westin KL


Kuala Lumpur (KUL) – Sydney (SYD)

Airline: Malaysia Airlines
Flight: MH123
Aircraft: B747-400
Aircraft 1st Flight: 3 March 1993
Registration: 9M-MPD
ETD: 2200
ATD: 2201
ETA: 0730
ATA: 0750
Flight Time: 7hr 10min
Cruise: 37,000 Feet
Seat: 1A (First Class)

Pre Flight:
After another nice overnight stay at the Westin, we met up with friends, had dinner, even had a short time to shop before one of my friends dropped us off at the airport. We also ran out of fuel near the airport and luckily a gas station was in sight, ‘phew’ thought for the first time in my life I was going to miss a flight. At the curb, we were met by a porter who took us to the check in counter.

KLIA at night


But sadly that’s where the ground service for F stops for MH, definitely TG is way up there in terms of F ground service. Even the F lounge was not much better than the normal J lounge. Being in F, we were also one of the last few to be called for boarding.
Scenes from the Golden Lounge






SQ B772 ready for her usual turnaround to Singapore

9M-MPD waiting for us


In Flight:
MH has the same seats as TG in F, but of course in a different colour scheme, plus a much bigger monitor for AVOD. Of course the greeting we got from the crew was top notch, and this is what really sets MH apart from all the other airlines.
Cabin Views






My preferred choice of welcome drink, Perrier

Whats for supper and breakfast?




Current monthly mag and in flight entertainment magazines

B744 safety card

Pyjamas

Take off

And now, the obligatory visit to the bathroom


Mood lighting in action


IFE


MH also spent more on refurbishing their B744 and B777 than TG, as they even put in the mood lighting. However, the headsets were not noise cancelling and were the same cheap ones as given out in J. But not a problem as I have my Bose headsets with me all the time.


Good quality wood on dining table

Meal Time





Automatic window shades

After the nice meal we tried to sleep, but it was pretty difficult as initially the cabin was to warm and then later in the flight we also had some major turbulence.
Watched Indiana Jones and the Kingdom of the Crystal Skull on AVOD

Getting ready for bed time



Breakfast

Wife just got off her seat to wash up before landing

Top of descent and scenes upon descent






Overall I can’t fault MH service wise on board in F, even products in flight are better than TG, but I will still fly TG more often in F mainly due to the great ground handling services provided at BKK.
Etihad A345 and SQ Whalejet


Service:10/10
Food: 7/10
Aircraft: 9/10
Selected scenes of Sydney





Room at Hilton Sydney where we stayed



That’s the end of part 1. Part 2 will consist of me flying QF in J back to Perth and then MH in J Perth to Kula Lumpur and then KL in J from Kuala Lumpur to Jakarta.

Thanks again for reading guys!!

Garuda Business Class - CGK-SUBvv (Pics) (by ThaiA345 Aug 10 2008 in Trip Reports)
Malaysian Business Class, CGK-KIX (by ThaiA345 Aug 5 2008 in Trip Reports)
Long Haul! Jakarta-Seville TG-F, MH/LH-J (Pics) (by ThaiA345 Jul 25 2008 in Trip Reports)
Germany From SE Asia: TG F, MH J, LH J (Pics) (by ThaiA345 Jun 30 2008 in Trip Reports)
Business Class: Garuda To Hongkong & Back (by ThaiA345 Apr 24 2008 in Trip Reports)
Bali On Garuda J Class B734 & B738 (Pics) (by ThaiA345 Mar 19 2008 in Trip Reports)
Garuda Domestic J Class, Jakarta-Palembangvv Pics (by ThaiA345 Mar 12 2008 in Trip Reports)
MH Is Malaysian Hospitality Pt II, Bak Fr PER In J (by ThaiA345 Mar 6 2008 in Trip Reports)
MH Is Malaysian Hospitality Pt I, J To PER (by ThaiA345 Feb 28 2008 in Trip Reports)
Garuda Domestic (Floods And Airport Closures!) (by ThaiA345 Feb 3 2008 in Trip Reports)
Biz Class:LAX-CGK W TG LA Express Part 2 (by ThaiA345 Feb 2 2008 in Trip Reports)
Biz Class:CGK To LAX W TG LA Express Part 1 (by ThaiA345 Jan 31 2008 in Trip Reports)
Garuda Business Class: To Semarang & Back! (Pics) (by ThaiA345 Dec 15 2007 in Trip Reports)
Garuda In Y: Jakarta-Surabaya (Pics) (by ThaiA345 Dec 9 2007 in Trip Reports)
Biz Class Battle: SQ,MH,TG,NH All In 1 Trip (by ThaiA345 Nov 19 2007 in Trip Reports)
Part II, Great China Trip In J & Y(tons Of Pics) (by ThaiA345 Oct 28 2007 in Trip Reports)
A Great China Trip! In Both J & Y (Lotsa Pics) (by ThaiA345 Oct 24 2007 in Trip Reports)
1st Class On TG A346/B744 MUC & FRA (PICS) (by ThaiA345 Sep 18 2007 in Trip Reports)
Down Under To Perth, TG & MH In J (by ThaiA345 Sep 3 2007 in Trip Reports)
B737-900ER! T.R, 1st Time Seen On A.Net! (by ThaiA345 Jul 10 2007 in Trip Reports)
Semarang-A Small Town In Java With GA In Y (by ThaiA345 Jun 14 2007 in Trip Reports)
Bali: A Trip To Paradise With GA In J (by ThaiA345 Jun 14 2007 in Trip Reports)
Mystical Morocco & Romantic Paris! TG,MH,AF (by ThaiA345 May 30 2007 in Trip Reports)
The Great China Trip With MH In J (by ThaiA345 May 1 2007 in Trip Reports)
Viva La Spain! TG In F/J, JK In Y, And MH In J (by ThaiA345 Apr 3 2007 in Trip Reports)
Another Inter-Indonesia Run By GA In J (by ThaiA345 Mar 6 2007 in Trip Reports)
Garuda In Y & C: CGK-SUBvv (by ThaiA345 Feb 26 2007 in Trip Reports)
MH/TG/OZ/AA In C: KL,Seoul,LA & Cabo! (by ThaiA345 Feb 26 2007 in Trip Reports)
1st Report! TG/MH/KL/EK Round The World In J (by ThaiA345 Jan 28 2007 in Trip Reports)

20 replies: All unread, jump to last
 
User currently offlineDelboy From United Kingdom, joined Jun 2001, 725 posts, RR: 0
Reply 1, posted (5 years 11 months 3 weeks 3 days 17 hours ago) and read 32767 times:

There's always a copy of Airliners and Airways in my bathroom too!

Great report, thanks.


User currently offlineDraigonair From Netherlands, joined Oct 2000, 708 posts, RR: 5
Reply 2, posted (5 years 11 months 3 weeks 3 days 16 hours ago) and read 32767 times:

Nice report! Thanks!

Nick



cheers
User currently offlineMaverickM11 From United States of America, joined Apr 2000, 17672 posts, RR: 46
Reply 3, posted (5 years 11 months 3 weeks 3 days 16 hours ago) and read 32767 times:



Quoting ThaiA345 (Thread starter):
Inflight catering was also surprisingly pretty good.

Does KL serve everything at once in J?



E pur si muove -Galileo
User currently offlineBentley55 From Panama, joined Mar 2008, 99 posts, RR: 0
Reply 4, posted (5 years 11 months 3 weeks 3 days 16 hours ago) and read 32767 times:

Excellent TR, great pics and I am looking forward to the second part!!

User currently offlineAFKL From Netherlands, joined Feb 2008, 219 posts, RR: 0
Reply 5, posted (5 years 11 months 3 weeks 3 days 15 hours ago) and read 32767 times:

Doesn't KL still give the houses on long-haul flights in J class? I'm sure they do!

Great TR though, looking forward to part 2!


ALLARD.



ALLARD. First flight: KLM DC-10, LLW - AMS.
User currently offlineShamrock321 From Ireland, joined May 2008, 1603 posts, RR: 1
Reply 6, posted (5 years 11 months 3 weeks 3 days 14 hours ago) and read 32767 times:

Maybe its just me, put that dinner looked pathetic, like a ready meal placed neatly onto a plate!, and the breakfast well I hope there was other options?, hardly 1st class looking?

Maybe Im reading to many of these trip reports, my expectations are quite high haha?


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 7, posted (5 years 11 months 3 weeks 3 days 10 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!

Great report and pictures, really enjoyed, thanks - looking forward to the return.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineThaiA345 From Indonesia, joined Oct 2006, 877 posts, RR: 16
Reply 8, posted (5 years 11 months 3 weeks 3 days 4 hours ago) and read 32767 times:



Quoting Delboy (Reply 1):
There's always a copy of Airliners and Airways in my bathroom too!

Great magazines aren't they! ...Although I personally prefer Airliner World to Airways

Quoting MaverickM11 (Reply 3):
Does KL serve everything at once in J?

I am not sure on their long haul as I only usually fly them CGK-KUL and vice versa, and I guess to the short distance, everything is served at once. Even MH who usually serves J meals on course by course, they serve it all at once for the short haul sectors.

Cheers!


User currently offlineDavescj From United States of America, joined Jun 2007, 2307 posts, RR: 0
Reply 9, posted (5 years 11 months 3 weeks 3 days ago) and read 32767 times:

As always a great TR! Thanks for posting!

Dave



Can I have a mojito on this flight?
User currently offlineRonerone From Jordan, joined Aug 2004, 1663 posts, RR: 53
Reply 10, posted (5 years 11 months 3 weeks 2 days 23 hours ago) and read 32767 times:

ThaiA345,

As always a fantastic report from you!

Clear enough from both of our reports, MH has a great premium product. Thanks to their fantastic crew of course! I love those automatic window shutters!

As for the Westin KL, i loved it! Comfortable, clean rooms, and great staff! And compared with hotel room prices in the UAE, hotel rooms in KL are significantly cheaper!


Thanks again for sharing! .. Looking forward to the next installment  Smile

Hope all is well with you  Smile


Regards,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineThaiA345 From Indonesia, joined Oct 2006, 877 posts, RR: 16
Reply 11, posted (5 years 11 months 3 weeks 2 days 19 hours ago) and read 32767 times:



Quoting KL" class=quote target=_blank>AFKL (Reply 5):
Doesn't KL still give the houses on long-haul flights in J class?

I can quote on that as I have never flown KL long haul, usually just this short hops to KL but they used to hand out those house on this short runs too

Quoting Shamrock321 (Reply 6):
I hope there was other options?, hardly 1st class looking?

There was actually more for breakfast but I was pretty tired so I just wanted a continental one

Quoting BA319-131 (Reply 7):
Great report and pictures, really enjoyed, thanks - looking forward to the return.

Thanks again for reading Mark! Loved your Hawaii trips though, but almost 3 years since I have last been there

Quoting Davescj (Reply 9):
As always a great TR! Thanks for posting!

You are welcome!

Quoting Ronerone (Reply 10):
As always a fantastic report from you!

Hey thanks for the comments Roni  Smile But your trip reports are way better written than mine  Smile I guess I am getting lazy nowadays huh ...anyways will be posting part 2 in a few minutes


User currently offline9MMAR From Malaysia, joined Jul 2006, 2110 posts, RR: 18
Reply 12, posted (5 years 11 months 1 week 5 days 23 hours ago) and read 30521 times:

Hi Mr. Kwee,

Nice to see you globetrotting as usual. I have a few comments and questions to share/ask:

Since EK abandoned their KUL-CGK-KUL tag on, I think KL is in the advantage for being the only reputable foreign airlines plying the route (those Middle Eastern airlines - SV, Yemenia, Kuwait Airways fly the route as well but I don't think they are worth mentioning). I agree with you that KL's schedule for the flights was not that convenient, it's too late in the afternoon for departure from KUL but I am longing to fly with them to CGK.

I think, as a premium Enrich member, you should write to MH about the lack of ground handling services to F passengers, since you mentioned all aspects of MH's F product are better than that of TG's, with the exception of the ground handling services.

Trip report on MH's F product is very rare, probably a reflection of how unpopular it was as compared to maybe TG's F or SQ's R. I always curious to know how is the F side area (everything to the left) of the Satellite Golden Lounge in KUL looks like. I can tell that it is almost deserted at all time. What's so special inside there that differ from the J side area to the right? Flying with MH on F has been a dream of mine for years, but I don't know whether I will ever have the resources to realise it.

You flew on MPD - the former Hibiscus 2. Too bad she is now wearing the normal uniform just because MH wanted to save on fuel cost.

How was the load on F on that flight? How many seats out of 16 (or was it 12?) being occupied? I like those meals pictures and the apparatus that accompanying it, I never see the wooden tray anywhere before.


User currently offlineThaiA345 From Indonesia, joined Oct 2006, 877 posts, RR: 16
Reply 13, posted (5 years 11 months 1 week 5 days 19 hours ago) and read 30328 times:



Quoting 9MMAR (Reply 12):
you should write to MH about the lack of ground handling services to F passengers, since you mentioned all aspects of MH's F product are better than that of TG's, with the exception of the ground handling services.

Ahhh so nice to hear from you again Azizul. I intend to do so once I get back to Jakarta, I am currently in PER but heading back tomorrow.

Quoting 9MMAR (Reply 12):
What's so special inside there that differ from the J side area to the right?

Actually everything is identical, only sofas are in better condition (not much ppl in there) and the smoking room is pretty nice, and they do serve Haagan Daaz Ice Cream, besides that everything is just a copy of the J lounge. I give TG 10/10 for their Lounge in BKK, SQ 8/10 for their T3 F lounge but sadly can only give MH 2/10 for the F lounge. Staff are also not to be seen anywhere. Actually the new Golden Lounge at the H gates is still better than even the F lounge in C.

Quoting 9MMAR (Reply 12):
How was the load on F on that flight? How many seats out of 16 (or was it 12?) being occupied?

It was a 12 seater and load was pretty good, 8 seats taken.

Thanks again for reading.


User currently offlineMaxisno1 From New Zealand, joined Jul 2007, 213 posts, RR: 0
Reply 14, posted (5 years 11 months 1 week 5 days 17 hours ago) and read 30228 times:

Fantastic trip report! I look forward to seeing the next journey!

User currently offlineReadytotaxi From United Kingdom, joined Dec 2006, 3319 posts, RR: 2
Reply 15, posted (5 years 11 months 1 week 5 days 14 hours ago) and read 29953 times:

Many thanks for the report.
It is really refreshing when a report matches the airline web site claim for service.



you don't get a second chance to make a first impression!
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 16, posted (5 years 11 months 1 week 5 days 7 hours ago) and read 29693 times:

Interestingly, I used to fly MH123 very often between 1997-2001. AND to make things more interesting, the Golden Club Class tickets were very affordable for pax ex-SIN. SGD2100.00 versus SQ/QF which were SGD4600.00!!! Needless to say I saw the upper deck of the MAS 747 very often during those times! There was a period the JCL tickets on MH went on offer for SGD1800.00 to SYD via KUL!!!!! But I missed out on that promotion.

That being said, Golden Lounge is the best as far as I am concerned. I only had "official" access to the First Class side on my way back to SIN because my onward flight was PCL. However, I didnt care as I still went over to the First Class Lounge on my way to SYD because the lounge is never crowded and there are is no one guarding anything. PLUS the accessway behind the reception where the shared business center is is hidden so I used that as my way into the other side. But the catering is the same, perhaps with the absence of the bistro as the only major difference.

While flying at the nose of the plane offers some interesting perspective to flight (I did the KLM 747 once), I still much prefer the upper deck for that "business jet" feel to it. It is also quieter because presumably you are further away from the engines??



Welcome to my starry one world alliance, a team in the sky!
User currently offlineThaiA345 From Indonesia, joined Oct 2006, 877 posts, RR: 16
Reply 17, posted (5 years 11 months 1 week 19 hours ago) and read 28672 times:



Quoting Ryanair!!! (Reply 16):
There was a period the JCL tickets on MH went on offer for SGD1800.00 to SYD via KUL!!!!! But I missed out on that promotion.

Hahah no such thing now, actually MH J class is getting pretty expensive now!!!

Quoting Ryanair!!! (Reply 16):
PLUS the accessway behind the reception where the shared business center is is hidden so I used that as my way into the other side.

Interesting...let me try to do it on my next J trip which is during X'mas!!

Quoting Ryanair!!! (Reply 16):
It is also quieter because presumably you are further away from the engines??

like upstaris too but, the problem is the overhead bins that can't accomodate my carry on bags!!


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 18, posted (5 years 11 months 1 week 3 hours ago) and read 28457 times:



Quoting ThaiA345 (Reply 17):
like upstaris too but, the problem is the overhead bins that can't accomodate my carry on bags!!

I guess travelling light on board is something foreign to you. The overhead bins on the upper deck might be small but how big is your bag to not be able to fit in there??  Wink



Welcome to my starry one world alliance, a team in the sky!
User currently offlineHowSwedeitis From Sweden, joined Jul 2007, 586 posts, RR: 0
Reply 19, posted (5 years 11 months 1 week ago) and read 28367 times:
Support Airliners.net - become a First Class Member!

Awesome trip report mate! Hope you enjoyed your holiday!

-HSII



Heja Sverige!!
User currently offlineThaiA345 From Indonesia, joined Oct 2006, 877 posts, RR: 16
Reply 20, posted (5 years 11 months 3 days 21 hours ago) and read 27791 times:



Quoting Ryanair!!! (Reply 18):
The overhead bins on the upper deck might be small but how big is your bag to not be able to fit in there?? Wink

Its the standard Tumi 48hr bag. I usually travel with spare clothes in my handcarry for any emergencies, mainly, if my main baggage decides to go on its own holiday ahahhahaah.....learnt it the hardway, and how, it always pays to play it safe  Smile


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