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Inspirations On A Narrowbody: Etihad To Amman  
User currently offlineRonerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Posted (5 years 12 months 4 days 9 hours ago) and read 24243 times:


…and so, the inspiration continues….


Welcome to my 11th Trip Report.


This TR will cover the following flights on Etihad Airways in Pearl Business Class:


  • - AUH - AMM: A319 (My first flight on the A319)
  • - AMM - AUH: A320

My previous Trip Reports can be found here:

Malaysia Boleh!: On The Malaysian Airline System (by Ronerone Oct 28 2008 in Trip Reports)
Pearls & Diamonds: Inspired By Etihad Airways (by Ronerone Sep 12 2008 in Trip Reports)
The Future Has Arrived: EK A380 Inaugural Flights (by Ronerone Aug 4 2008 in Trip Reports)
Syrian Special Performance, Featuring Sam Chui (by Ronerone May 23 2008 in Trip Reports)
This Is Royal Jordanian! (by Ronerone Apr 12 2008 in Trip Reports)
Ultra-Competitive, Ultra-Long Haul: EY Vs EK (by Ronerone Mar 21 2008 in Trip Reports)
Suvarnabhumi, The Etihad Way! (by Ronerone Jan 18 2008 in Trip Reports)
Cathay Delight: A Trip To Asia's World City (by Ronerone Oct 5 2007 in Trip Reports)
Etihad: Pearl 2 AMM, Coral Right Back Pt 2 PixVidz (by Ronerone Jul 5 2007 in Trip Reports)
Etihad: Pearl 2 AMM, Coral Right Back Pt 1 PixVids (by Ronerone Jul 4 2007 in Trip Reports)
CX: JFK-HKG-DXB In Y A346/772 (Lots Of Pics/Vids) (by Ronerone Aug 28 2006 in Trip Reports)


A trip to Amman has been cooking up for several months. Unfortunately however the past two or three times I made a booking, something urgent came up at work and I had to cancel. This time my sister really wanted me to attend my brother-in-law’s 50th birthday party at the Dead Sea. So while things at work have calmed down, I decided to go along for the weekend, and take my mother with me.

Royal Jordanian is my default choice on this route, regardless of their fare which tends to be more expensive than the competition usually. The only drawback is their horrendous timings which are so not sexy for the O&D passenger. In this case, timing was crucial for me and Etihad offered the perfect alternative. Furthermore, I was able to purchase both my mother’s and my tickets using my Etihad Guest miles. So Etihad it was!


Thursday November 20th 2008

I left work late that day, and had to rush to the terminal which was a 5 minute walk from the office. As such, I was not able to document anything until I boarded the aircraft. A major loss out of this was the lack of reporting a departure experience from Abu Dhabi International Airport’s brand new, Etihad-exclusive, Terminal 3, and a quick peek at Etihad’s new, and much nicer might I add, premium lounge.

One thing to note, is that Terminal 3 has not officially opened as it isn’t complete yet. However some Etihad flights operate from it on a soft-opening trial basis. As such, all departing passengers must check-in the usual way from Terminal 1, and then proceed down the long DXB-like hallway on an array of escalators through the connector between the two terminals. Once you enter T3, you will notice a refreshing improvement. The terminal itself is nothing special, however, large glass windows that overlook the ramp and the parked aircraft gives it an abundant supply of much needed natural light, making it seem like a sketchy amateur HKG; at least I won’t have to worry anymore about the ‘hunt’ for aircraft registrations when I fly Etihad in the future.

So, fast forwarding the events a little, it was approximately 1:10PM when boarding was called for our flight. We proceeded to the podium and handed the Etihad ground staff our boarding passes. Tearing off her portions, she handed back our stubs and wished us a pleasant flight. After a quick walk down the aerobridge, we arrived at Door 1L of this A319 where a Malaysian male cabin manager was welcoming everyone on board.


“Mr. & Mrs. Hawi, welcome on board, seats 5A & C are straight ahead, the last two seats on the right”


By 1:15PM we were on board.


Flight Information

Airline: Etihad Airways
Flight No.: EY 513
Routing: Abu Dhabi - Amman
Scheduled Departure Time: 1:45PM
Actual Departure Time 1:45PM (Pushback)
Scheduled Arrival Time: 3:05PM
Actual Arrival Time: 3:00 PM (Touchdown)
Equipment: Airbus A319-131
Registration: A6-EIE


www.airfleets.net reports that A6-EIE was delivered to Etihad on May 9th of this year, and was previously owned by PrivatAir. Being five years old and with a premium operator previously, the aircraft looked and felt great. A6-EIE is the second out of a total of two A319’s in the fleet, and apart from the occasional hops around the region, these aircraft are deployed on range-hungry thin routes such as Minsk, and Almaty which commences in a few days. Naturally, being the ULH of narrow-bodies, the A319 instantly became my best friend!

Back to the flight, and judging by the cabin manager’s new gray uniform, it seemed that the tone was pre-set for Inspired Service (IS); could it be so on a narrow-body and a short-haul flight? Surprisingly, yes it was, and so, I can assume it to be implemented across the airline’s entire network.

As we arrived at our seats, we were welcomed by an Egyptian female cabin crew who’s eyes glowed with amazement when I asked if today’s flight had IS. How the hell did I specifically know, her look seemed to tell. But this was followed my mother showing me off to her as an aviation enthusiast, which was quite the embarrassment I must admit. All in all, these few preliminary moments on board had already set the tone for today’s flight.

An open bar service was available before takeoff, and we were offered the liberty to choose anything we wanted. My mother opted for a glass of water, and I declined the offer altogether this time.

By 1:30PM, our captain made an announcement to welcome us on board. He also advised us that our flight time to Amman would be 3 hours and 10 minutes, and that we would be pushing back on schedule, however the long taxi to the new runway (13L/31L) may cause a slight delay. By that time, my mother asked the cabin crew if she could switch to an empty pair of seats located a few rows ahead. Since all passengers were on board, she was given the green light.


Etihad’s Afternoon Presence At AUH’s Terminal 1


And Out Pops A6-EHI, Etihad’s Very Latest A346






A6-ETC and One Of The Sexiest 77W Uniforms



Settling in my seat, I had no issue with it as it seemed comfortable for this short flight. This was contrary to the bitching and complaining I kept hearing about Etihad’s narrow-bodies. What the hell more would you want for a short-haul flight? There was no IFE on board however, so safety demonstrations were performed manually, and portable IFE players were available in Pearl Business Class.


Leg-Space


Cabin Shot While On The Ground



Menus were handed just before the doors were closed and the seatbelt sign was switched on.


Menu


Wine & Beverage List






A departure announcement was made while the cabin crew collected and stowed away empty glasses in preparation for departure. At exactly 1:45PM pushback occurred, and this small baby of an aircraft spooled into a rather roaring life as its engines started. As we were scheduled to takeoff from the new runway, this was going to be a rather long taxi.


A6-EYD Parked At Terminal 3


A6-EYC, A Familiar Aircraft: AMM-AUH In 2004 Piloted By EY’s Very Own Chairman



After about 25 minutes we arrived at the runway, where A6-EIE gained momentum and by 2:10PM took to the skies and on its way to Amman. The A319 seemed like quite a powerful bird during takeoff roll; all I know is that it definitely felt different from the A320, and a tad bit quieter too.


During Our Climb To Cruise



As we reached cruising altitude, the seatbelt was switched off, and the cabin crew got off their seats to prepare for the service. While some passengers opted to sleep during the flight, most of us stayed awake for the service, which commenced with the distribution of portable IFE players.


Fellow Passenger Fast Asleep




Portable IFE Player


Support Services



The Malaysian cabin crew then appeared by my seat to take my drink and lunch order.

“Mr. Hawi, what can I get you to drink?”
“A tomato juice please”
“Certainly, may I also take your order for lunch?”
“Yes, I’ll have the chicken please”


My drink was brought to me moments later with an ‘Amuse Bouche’ that consisted of roast beef.


Amuse Bouche & Tomato Juice




Once finished, my table was promptly cleared and replenished with my meal tray and starter.


Meal Tray & Starter



The food was, as expected, fantastic. The vegetables were not greasy as they tend to be at restaurants and such, which is exactly how I like them. The chicken was also very tender, however maybe a little to ‘garlicy’ to eat in public. Of course, nothing beats the bread, which was heavenly. Well done Etihad!


Once through with my starter, the Malaysian cabin crew cleared it away, returned back to the galley, then reappeared in the aisle with my main course.

“Mr. Hawi do you work in the medical field?” he suddenly asked
“No I do not, why do you ask?”
“You just look like a doctor, that’s all”

Maybe it was because I was wearing my work clothes or something, but that was a first for me!


Main Course



The main course was excellent, and ranked as one of the best western options I have had. The stuffing was very tasty and the sauce had sweet zest to it; it was simply fantastic.

Once finished, my tray was cleared away, when I opted to have dessert and coffee too.


Dessert & Coffee


Hot Towels To Conclude The Service



I then reclined my seat and relaxed while watching the IFE without any sound to pass some time and absorb the comfortable roaring sounds of the cabin as we cruised.

At 2:30PM Amman time, our captain made an announcement to inform us that within a few minutes we were to begin our initial descent towards Queen Alia International Airport. Ten minutes later we began our descent, when the seatbelt sign was switched on. The cabin crew began their preparations for landing, and collected the headsets and IFE players, and handed back coats and jackets to the passengers.


The View Outside During Our Descent









At exactly 3PM, we touched down at Amman’s Queen Alia International Airport, bringing this short flight to an end. After a short taxi, we docked by an aerobridge, and A6-EIE powered off. When the seatbelt sign was switched off, everyone got up to gather their belongings.

The doors were opened and we were set free. I walked up the aisle to Door 1L, thanked the cabin crew for an outstanding flight, and proceeded into the terminal towards immigration. Since my Jordanian passport has been submitted to Jordanian Embassy for renewal, I had to use my American one. As such I needed to get a visa on arrival, which somewhat worried me. I did not know if there would be an objection to me entering with my American passport when I had a Jordanian one.

I stood in line by the visa counter, and when it was my turn, the officer asked me if I had possessed any other passports. I told him I had a Jordanian one, but it was submitted for renewal. Without any hesitation, the kind man issued my visa and let me through.

We proceed towards baggage claim and through customs, and within no time we were at the arrivals hall, and then on our way to the Dead Sea.


CONTINUED BELOW



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
41 replies: All unread, showing first 25:
 
User currently offlineRonerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Reply 1, posted (5 years 12 months 4 days 9 hours ago) and read 24439 times:

The Marriott Jordan Valley Resort At The Dead Sea





Saturday November 22nd 2008


After a nice time at the Dead Sea, and in Amman, it was time to head back. I left my house at 12:45PM to arrive at Queen Alia’s Terminal 2 at 1:30PM. After smoking a cigarette at the curbside, I proceeded towards security and then arrived at the Etihad check-in counters at 1:35PM.

There were no signs indicating where the Pearl Business Class counter was, so I walked up to the station manager and asked where I could check in. He immediately stopped what he was doing and offered to check me in himself.

“Mr. Hawi, how are you doing today?” courteously smiling, as he proceeded to check me in. A few minutes later, he printed my boarding pass, and handed back all my documents. He shook my hand, and wished me a pleasant flight; very professional.


My Boarding Pass



Since the terminal wasn’t too crowded during this time, immigration was quick. After getting my passport stamped, I proceeded up the escalators and into the main departures hall. After buying a bottle of Jordanian wine from the duty free shops, it was time to head to the all-new Royal Jordanian Crown Lounge, located one level above the departures hall.


Walking up the escalators again, I entered the lounge and arrived at the reception desk. I handed my boarding pass to the agent, who smiled and welcomed me inside. While I had an ‘emotional attachment’ of some sort to the older lounge, this was definitely an improvement; it was a real lounge! There was an array of seating options, a business center, a billiard room, a smoking section, a buffet spread, showers, and individual television stations. Most importantly, and perhaps a first time during this airport’s history, a decent view of the ramp.

Settling into one of the seats, I headed to the buffet, and found it to mostly consist of hot and cold finger foods. I think they could have done with a little more options, but nevertheless, there still was plenty to choose from.


The New Royal Jordanian Crown Lounge












JY-EMF, Loading Up And Preparing For Her Next Flight



At 2:45PM, I left the lounge and walked around the terminal before heading towards the gate. The airport hasn’t changed much since the last time I was here two years ago; however, I cannot wait till the new airport opens up, as this one’s days should have been over years ago.

I went through security which wasn’t much of a hassle, and arrived at the podium of Gate G9. I was greeted once again by the same station manager that checked me in earlier, who tore off my boarding pass and handed me by stub. He shook my hand again and wished me a pleasant flight. By 3:10PM I was at the gate and the crew were already there waiting for the aircraft to arrive.

For the crew, a new narrow-body rotation has been implemented for them, whereby they get to overnight in Amman and return the next day. I am not sure why they do that, considering it to be such a short flight. I also noticed the Flipina Cabin Manager wearing the older uniform, so perhaps IS isn’t fully implemented I thought.

Shortly after the aircraft had pulled in to the gate, and by 3:20PM, the crew boarded the aircraft. There seemed to be some issue causing a slight delay because by 3:50PM boarding hasn’t been called yet. The captain then appeared at around 4PM with another station manager, who escorted him to the aircraft. The one drawback was no announcement was made whatsoever.

Shortly after, boarding was called and everyone got up in complete madness. Being the norm at AMM, boarding is never called according to row numbers, or class of service, and instead its free for all. Pushing and shoving my way through, I walked towards down the aerobridge and arrived at Door 1L of this A320, where our Cabin Manager, Mildred, was welcoming everyone on board.

“Welcome on board sir, your seat is right this way”
“Why are u still wearing the old uniform?”
“Because they still do not have it in my size, I am too small for Etihad”

So IS is in full force on this flight as the uniform drama was just a size issue.

By 4:10PM I was on board.


Flight Information

Airline: Etihad Airways
Flight No.: EY 514
Routing: Amman - Abu Dhabi
Scheduled Departure Time: 3:50 PM
Actual Departure Time 4:22 PM (Pushback)
Scheduled Arrival Time: 8:35 PM
Actual Arrival Time: 9:05 PM (Touchdown)
Equipment: Airbus A320-211
Registration: A6-EIZ


www.airfleets.net reports that A6-EIZ was delivered to Etihad on August 21st of 2007, and was previously owned by Air Canada. Being approximately 16 years old, the aircraft interior seemed alright and the cabin was very clean. A6-EIZ is the first out of a total of five A320’s in the fleet, and is deployed on several of Etihad’s intra-Gulf, regional, and Indian Sub-Continent flights, in addition to Moscow, which will commence in a few days. On the Amman route, the operation was split from a daily wide-body operation to 10 weekly narrow-body operations occurring twice per day mostly. This leaves the afternoon rotation to cater mostly to O&D passengers, and some connecting to Bangkok and the Indian Sub-Continent. The other rotation which departs at the ungodly hour of 1AM from AUH, has feed from flights arriving from Sydney, Brisbane, Singapore, and Kuala Lumpur, amongst others. Let’s hope that BOM will get a split like this soon.

Back to the flight, and after settling in my seat, a cute Thai Supattra approaches me and welcomes me on board.

“Good evening sir, and welcome on board, may I get you anything to drink before takeoff?”
“I’ll have a glass of champagne please”
“Certainly”


The Seat


Leg Space


My Champagne




Supattra then handed out the menus, smiling.

“Mr. Roni, this is the menu for the flight, I will come back after takeoff to take your oder”
“Thank You”


Menu



Our captain made an announcement welcoming us on board, and that our flight time to Abu Dhabi would be 2 hours and 20 minutes. He also apologized for the delay and claimed that it was due to the late arrival of the aircraft (which it so wasn’t). He then switched on the seatbelt sign, while the crew were making their final preparations before takeoff.


Cabin View While On The Ground



Pushback occurred at 4:22PM, while the safety demonstration was playing. This aircraft is equipped with overhead screens so there was IFE playing throughout the flight. In Pearl Business Class, portable IFE players were also available.


During Pushback


Construction Of The New Airport


NAS Air A320 VP-CXY


Emirates A332 A6-EAJ


Libyan Arab Airlines A320 TS-INE


On Our Way To The Runway


Amman’s Boneyard: Has This Eerie Feel To It



We took off at 4:40PM, and once we reached cruising altitude, the seatbelt sign was switched off and the cabin crew got up to prepare for the service.


Blanket & Headset



While Mildred was handing out portable IFE players to everyone, Supattra then appeared by the aisle to take everyone’s dinner orders.

“Mr. Roni today we would like to offer you a choice between the lamb kabsa and fish fillet for dinner, what would you like to have?”
“I’ll take the lamb please”
“Would you like anything to drink?”
“A glass of tomato juice please”

Moments Before It Got Dark Outside


Hot Towels Were Distributed



Inflight Service


Fellow Passenger



My table was set and my meal tray was brought to me, when Supattra smiled sweetly.

“Your Virgin Mary is on its way sir, please enjoy”
“Thanks”

Meal Tray & Starter


Looking at my tray, I noticed something was different. The butter wasn’t what is usually served, and the bread looked like it was made last minute. Furthermore, I had prawns on my plate when the menu stated duck. This wasn’t an issue for me, as I definitely prefer prawns over duck, and the bread wasn’t all that bad, just not the usual Etihad bread I have gotten accustomed to. I later overheard the crew explaining to one of the passengers that they had a catering issue at AMM, and hence this slight alteration.

Once through with my starter, my plate was promptly cleared away and my main course was brought to me by Mildred.

“Mr. Roni, your Biryani”


Main Course



The lamb was excellent, as it did not have that disgusting tangy after-taste, which meant it was cooked well. The rice and the raisins were spiced and blended well with the meal. The dessert that was served after however, was good, but a bit too dry.

Dessert



Once through with my meal, my table was cleared away, and I relaxed for the remainder of the flight. At 8:40PM Abu Dhabi local time, our captain switched on the seatbelt sign and made an announcement that we had started our initial descent towards Abu Dhabi International Airport. Subsequently the cabin crew were in a little rush to make sure everything was cleared away and stowed before landing. Extra help was called for from Coral Economy Class to help with collecting the remaining meal trays, IFE screens and headsets, and hand back coats and jackets to the passengers.


During Final Approach









We touched down at 9:05PM local time, and after a short taxi, we docked at a remote stand. I was hoping for a T3 arrival, but that didn’t happen. I believe T3 is only used for departures at the current time.

Once the seatbelt sign was switched off, and the doors were open, I gathered my belongings and walked towards Door 1L, thanked the crew for their efforts, and walked down the steps and to the bus.

As I had no checked baggage, I was out of the terminal and in my car within 20 minutes, and on my way home.

In conclusion, I had not planned to write up this TR in the first place, as I have done a lot on Etihad. However, when I discovered that my trip was to be on their A319 and A320, and with the fact that Inspired Service implemented on this route, I thought how can I not?

Overall the product was excellent, especially for a short-haul flight. It felt exactly the same as when I had traveled to New York with EY last August. Etihad is showing improving signs of consistency, and that should say enough. I still foresee that this airline will improve even more over the next few years, and we will see wonders!

Even when consulting with my mother, who has the profile of a typical traveler, her comments were nothing short of “Their crew are so friendly” or “Their service is excellent.” So I’ll leave it at that, as that should sum it up.


Goodies



Upcoming Trips in December 2008 and January 2009:

Dubai - Hong Kong on Cathay Pacific (Via BOM & BKK) in new product First
Hong Kong - Bangkok - Hong Kong on Kenya Airways in Y
Hong Kong - Dubai on Cathay Pacific (Via BOM) in new product First


This concludes my Trip Report, thank you all for taking the time to read it, I hope you have enjoyed it. Your comments are always greatly appreciated.


Regards,
Roni


THE END



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineB742 From United Kingdom, joined Mar 2005, 3768 posts, RR: 19
Reply 2, posted (5 years 12 months 4 days 9 hours ago) and read 24239 times:

Awesome report as usual.

Love Etihad Airways, yet to fly their A32S's but looking very promising.

The Marriott Jordan Valley Resort looked very nice.

Rob!  wave 


User currently offlinePiskoto From Cyprus, joined Nov 2006, 127 posts, RR: 0
Reply 3, posted (5 years 12 months 4 days 9 hours ago) and read 24182 times:

Great Trip report! Nice pictures...
However,

Quoting Ronerone (Thread starter):
Dubai - Hong Kong on Cathay Pacific (Via BOM & BKK) in new product First

are you sure you are going to make it? LOL!


User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 4, posted (5 years 12 months 4 days 8 hours ago) and read 24134 times:

As i was just starting to get bored, your report popped up on the forum. And as usually you made a great report Roni!

It was very interesting to read a report on EY's narrow bodies, NB planes doesn't seem to be very common in the middle east.

The service on a 2h20m flight looked excellent, to me the meal service on short haul looked very similar to what you'd otherwise get on a long haul.

The view from your hotel room in AMM looked great! It would have been interesting to see some pics of the Dead Sea, i actually read an article about it today and it seemed like a very interesting place, i'd love to visit Jordan some day.

Quoting Ronerone (Thread starter):
The A319 seemed like quite a powerful bird during takeoff roll; all I know is that it definitely felt different from the A320, and a tad bit quieter too

The you shoud see the A318, those things take off like tiny little rockets!

Quoting Ronerone (Thread starter):
“Mr. Hawi do you work in the medical field?” he suddenly asked
“No I do not, why do you ask?”
“You just look like a doctor, that’s all”

Did they find a doctor? And what happened to the lady, was she allright?

Quoting Ronerone (Thread starter):
“Your Virgin Mary is on its way sir, please enjoy”
“Thanks”

What happened to the usual Bloody Mary? Big grin

I'm looking forward to you upcoming reports!
Thank you for sharing.

//Jonas



SAS Plus is Business Class made faux!
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8578 posts, RR: 54
Reply 5, posted (5 years 12 months 4 days 8 hours ago) and read 24052 times:
Support Airliners.net - become a First Class Member!

Hi Roni,

Thanks, grerat report and pictures, good too see what Etihad's narowbody service looks like.

Quoting Ronerone (Reply 1):
The Marriott Jordan Valley Resort At The Dead Sea

- Now that looks very nice!

EY's short haul/narrowbody service looks good, food look pretty decent, sham ethe legroom looks so tight, thought it might have been a bit better than that.

Overall, pretty decent, depsite my bad feelings towards them, I'd give them another shot if the price was right.

Best Wishes

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineOa260 From Ireland, joined Nov 2006, 27248 posts, RR: 60
Reply 6, posted (5 years 12 months 4 days 8 hours ago) and read 24043 times:

Hello Dr Hawi , lol......

Nice report as always. EY shorthaul sure look great. Lovely meal presentation and seats we would die for on intra Europe flights.

Marriott looks amazing also. Very nice place to go .

Looking forward to the next one .

Philip


User currently offlineBW424 From Trinidad and Tobago, joined Sep 2008, 1435 posts, RR: 2
Reply 7, posted (5 years 12 months 4 days 7 hours ago) and read 23882 times:

WOW!

Great TR!!!!!!The pics do the talking and I must say that their inflight product on their shorter sectors is so amazing!!

Thanks for posting!



It is what we think we know already that prevents us from learning.......
User currently offlineOjas From India, joined Mar 2008, 2981 posts, RR: 25
Reply 8, posted (5 years 12 months 4 days 7 hours ago) and read 23823 times:

Hi Roni,

Another Brilliant TR, I liked it. The EY service is in a way Similar to what I had experienced on the QR A321 ( would be the same on the A319/A320).

The food looked delicious, also this product gives an insight on how inconsistently they serve BOM ( They operate A320/A332/A343/A346).

Good to know you enjoyed your trip,

Quoting Ronerone (Thread starter):
Dubai - Hong Kong on Cathay Pacific (Via BOM & BKK) in new product First
Hong Kong - Bangkok - Hong Kong on Kenya Airways in Y
Hong Kong - Dubai on Cathay Pacific (Via BOM) in new product First

Now now, that is one TR I'll eagerly wait for ( DXB - BOM - DXB the only sector where I traveled on CX.)



A lion does not concern himself with the opinions of the sheep
User currently offlineMorcegoa330 From United Kingdom, joined Nov 2008, 89 posts, RR: 0
Reply 9, posted (5 years 12 months 4 days 6 hours ago) and read 23683 times:

Hi Roni.

Thanks for the great report!

Ricardo



There's no place like around the world
User currently offlineLuv2fly From United States of America, joined May 2003, 12148 posts, RR: 49
Reply 10, posted (5 years 12 months 4 days 5 hours ago) and read 23655 times:
Support Airliners.net - become a First Class Member!

Where did you get those green shoe laces? I want them....


You can cut the irony with a knife
User currently offlineCXtra From Hong Kong, joined Jan 2006, 263 posts, RR: 0
Reply 11, posted (5 years 12 months 4 days 4 hours ago) and read 23515 times:

Excellent report as always, Roni. I'm highly impressed with EY's short-haul product.

Quoting Ronerone (Thread starter):
“Mr. Hawi do you work in the medical field?” he suddenly asked
“No I do not, why do you ask?”
“You just look like a doctor, that’s all”

Haha, what were you wearing to make him think that?

Catering on the return flight looks superb, I must say.

Look forward to the CX reports of course! And thanks for putting this together.



Cathay Pacific, Now you're really flying
User currently offlineCO7e7 From United States of America, joined Dec 2004, 2849 posts, RR: 2
Reply 12, posted (5 years 12 months 4 days 2 hours ago) and read 23346 times:

Roni... thanks for yet another excellent report.

Quoting Ronerone (Thread starter):
I cannot wait till the new airport opens up

Any idea when this is going to happen?

I'll be flying to AMM from JFK in June, and i'm having a hard time deciding on an airline. I really want to fly a middle-eastern carrier. EK, EY, RJ and MS are my options for now.. any recommendations?

I'm looking forward to reading your next report on Kenya Airways.

Salam


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 13, posted (5 years 12 months 4 days 1 hour ago) and read 23276 times:

As always, great reports and always accompanied by fantastic photographs.

Quoting Ronerone (Thread starter):
Royal Jordanian is my default choice on this route, regardless of their fare which tends to be more expensive than the competition usually. The only drawback is their horrendous timings which are so not sexy for the O&D passenger.

Sexy... Hmm... Timings can be sexy... I'll take note of that.  Wink

Quoting Ronerone (Thread starter):
The terminal itself is nothing special, however, large glass windows that overlook the ramp and the parked aircraft gives it an abundant supply of much needed natural light, making it seem like a sketchy amateur HKG; at least I won’t have to worry anymore about the ‘hunt’ for aircraft registrations when I fly Etihad in the future.

Come on, anything is better that the present terminal that looks like an interior of a science fiction movie! I keep thinking some vulcans and androids will pop out from around the corner! Additionally, I picture the perfume counter girls with Princess Leia buns at the side of their heads.

Quoting Ronerone (Thread starter):
The chicken was also very tender, however maybe a little to ‘garlicy’ to eat in public.

NOTHING can be too garlicy! NOTHING!

Quoting Ronerone (Thread starter):
“You just look like a doctor, that’s all”

And I look like the Virgin Mary. Hear, hear!

Quoting Ronerone (Thread starter):
The New Royal Jordanian Crown Lounge

Is this new? i don't remember Amman looking that slick!



Welcome to my starry one world alliance, a team in the sky!
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6451 posts, RR: 38
Reply 14, posted (5 years 12 months 3 days 20 hours ago) and read 22790 times:

Thanks once again, another pleasure to read! Wow it must be great working 5 mins from the airport.. Actually, thinking about it, I'd be highly distracted.

I'm surprised to see New Zealand wines served on board! What breath-taking pictures of The Marriott! I really hope BOM and BKK will be ok by the time you pass through them.. Too bad it'll be a while till I start posting TRs about me and travels in First and Business but I'm covered well by you! You've even got CX on your scope which will be nice.



It's all about the destination AND the journey.
User currently offlineRonerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Reply 15, posted (5 years 12 months 3 days 18 hours ago) and read 22665 times:

Hi All,

Thanks for stopping by, and for your great comments  Smile

Quoting B742 (Reply 2):
Awesome report as usual.

Love Etihad Airways, yet to fly their A32S's but looking very promising.

Hi Rob,

Hopefully EY's narrowbody service won't let you down  Smile

Quoting Piskoto (Reply 3):
are you sure you are going to make it? LOL!

Hi Piskoto,

I hope i do! The whole intention is for a two-stop flight!  Smile

Quoting LH4116 (Reply 4):
The service on a 2h20m flight looked excellent, to me the meal service on short haul looked very similar to what you'd otherwise get on a long haul.

Hi Mr. Jonas  Smile

Yes, it was exactly the same service as an ulta long haul flight.

Quoting LH4116 (Reply 4):
The view from your hotel room in AMM looked great! It would have been interesting to see some pics of the Dead Sea, i actually read an article about it today and it seemed like a very interesting place, i'd love to visit Jordan some day.

It's actually the view from my hotel room at the Dead Sea, not Amman  Smile

Quoting LH4116 (Reply 4):
The you shoud see the A318, those things take off like tiny little rockets!

Yea, im sure these little things are powerful! Would be nice to fly them one day!

Quoting LH4116 (Reply 4):
Did they find a doctor? And what happened to the lady, was she allright?

Hehe, there was no emergency on board, so i do not know why the cabin crew asked me that question, let alone assume i was a doctor too  Smile

Quoting LH4116 (Reply 4):
What happened to the usual Bloody Mary?

Haha, i tried to change! and the outcome was minimal, hence the Virgin Mary lol

Quoting BA319-131 (Reply 5):
EY's short haul/narrowbody service looks good, food look pretty decent, sham ethe legroom looks so tight, thought it might have been a bit better than that.

Mr. Mark  Smile

The legroom wasn't all that bad for a shorthaul flight. I think even to Minsk it may not be that much of a problem.

Quoting BA319-131 (Reply 5):
Overall, pretty decent, depsite my bad feelings towards them, I'd give them another shot if the price was right.

This is one intention of my EY TR's  Smile We have to change your opinion on them  Smile

Quoting Oa260 (Reply 6):
Hello Dr Hawi , lol......

Heya Phil, Thanks for reading!

Quoting BW424 (Reply 7):
Great TR!!!!!!The pics do the talking and I must say that their inflight product on their shorter sectors is so amazing!!

Hi BW424,

Thanks for reading, glad you enjoyed it.

Quoting Ojas (Reply 8):
The EY service is in a way Similar to what I had experienced on the QR A321 ( would be the same on the A319/A320).

Heya Ojas  Smile

Very interesting observation you pointed out. Actually EY and QR hired the same consultant that developed their inflight service concept  Smile

Quoting Ojas (Reply 8):
also this product gives an insight on how inconsistently they serve BOM

I believe the BOM inconsistency lies within the hardware now, due to the different aircraft types deployed. Between the A332, A342, A346, and A320, you will get three different configurations, however the inflight service should be exactly the same.

Quoting Morcegoa330 (Reply 9):
Thanks for the great report!

Hi Morcegoa330, thanks for yoru comments, glad you enjoyed it.

Quoting Luv2fly (Reply 10):
Where did you get those green shoe laces? I want them....

Hi Luv2fly,

The shoes are Special Edition Nike, and the laces come with.

You can visit: http://www.premiumlacesny.com/index.html

Quoting CXtra (Reply 11):
Haha, what were you wearing to make him think that?

Hi CXtra,

I have no idea what made him think that, as i was just wearing the usual business attire clothing  Smile hehe

Quoting CO7e7 (Reply 12):
Any idea when this is going to happen?

Hi CO7e7,

Not sure yet, i am also trying to find that out. All i know is the Airport International Group (AIG) have a new website (http://www.airportinternationalgroup.com/) which i keep checking for updates.

Quoting CO7e7 (Reply 12):
I'll be flying to AMM from JFK in June, and i'm having a hard time deciding on an airline. I really want to fly a middle-eastern carrier. EK, EY, RJ and MS are my options for now.. any recommendations?

Well, i would recommend the following:

Business Class: RJ & EY
Economy Class: EY
EK: Any class if you are on the A380

I am not sure about MS, as i have not flown them, but i hear they arent bad at all.

Quoting Ryanair!!! (Reply 13):
Come on, anything is better that the present terminal that looks like an interior of a science fiction movie!

Heya Ryanair!!!

Yes, I definitely agree!

Quoting Ryanair!!! (Reply 13):
Is this new? i don't remember Amman looking that slick!

Yes, its brand-spankin new!

Quoting NZ107 (Reply 14):
I really hope BOM and BKK will be ok by the time you pass through them.

Hi NZ107, thanks for your comments.

I hope so too! Like i mentioned above, the whole purpose is to be on that 'milk run'  Smile

Quoting NZ107 (Reply 14):
You've even got CX on your scope which will be nice.

Cathay is my favorite airline  Smile They will be within my scope till i die  Smile hehe


Regards,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6903 posts, RR: 77
Reply 16, posted (5 years 12 months 3 days 17 hours ago) and read 22615 times:

Fantastic report, Roni. Very interesting to see a review of EY narrowbody flights. The food looks excellent as usual.
I'm wondering whether the factory new A320s are equipped with PTVs in all classes.

Quoting Ronerone (Thread starter):
www.airfleets.net reports that A6-EIZ was delivered to Etihad on August 21st of 2007, and was previously owned by Air Canada.

It's also the last remaining CFM-powered A320 in the fleet.


PH



Nothing's worse than flying the same reg twice!
User currently offlineOjas From India, joined Mar 2008, 2981 posts, RR: 25
Reply 17, posted (5 years 12 months 3 days 13 hours ago) and read 22208 times:



Quoting Ronerone (Reply 15):
I believe the BOM inconsistency lies within the hardware now, due to the different aircraft types deployed. Between the A332, A342, A346, and A320, you will get three different configurations, however the inflight service should be exactly the same.

Yes exactly, that is what I meant. But in the terms of an average passenger, he would not even know the product difference between the above mentioned aircrafts. Even the A332 has an oddball aircraft IIRC.

EK does a tad bit better job, by giving a product description for the aircraft operated on a sector.


I really hope the new terminal for EY ensures a smooth transfer for all passengers travelling EY.



A lion does not concern himself with the opinions of the sheep
User currently offlineCO7e7 From United States of America, joined Dec 2004, 2849 posts, RR: 2
Reply 18, posted (5 years 12 months 3 days 11 hours ago) and read 22067 times:

Roni, Thanks for the website... from the pictures posted i can tell it's going to look really nice...

I look forward to it since i fly multiple times a year into and out of AMM

Quoting Ronerone (Reply 15):
EK: Any class if you are on the A380

I completely forgot about that!!! This is definitely going to be my choice!!

Thanks


User currently offlineSemsem From Israel, joined Jul 2005, 1779 posts, RR: 3
Reply 19, posted (5 years 12 months 3 days 10 hours ago) and read 22030 times:

There is also the Movenpick and the Kempinski on the Dead Sea Jordanian side. Do you have any idea which of the 3 is the nicest to stay at? The food on Ethad looks outstanding. Thanks.

User currently offlineFLIEGER67 From UK - England, joined Sep 2003, 5177 posts, RR: 55
Reply 20, posted (5 years 12 months 3 days 7 hours ago) and read 21874 times:

Hello, Roni,

well done.
A real interesting story surrounded by good pix.
When I compare your impressions on that A319/A320 flights with all my European
legs on the same plane, not bad EY, not bad.

Thanx for posting,
Markus (FLIEGER67)



Next: London City connections!.
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6451 posts, RR: 38
Reply 21, posted (5 years 12 months 2 days 23 hours ago) and read 21445 times:



Quoting Ronerone (Reply 15):
Cathay is my favorite airline

That's good! Probably mine too but I haven't been on many flights - first and only J experience with them - so it's a toss up between Air NZ and Cathay (my username could have just as well been CX107).


Do you have a backup plan just in case situations in those 2 cities aren't right by the time you fly?



It's all about the destination AND the journey.
User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 22, posted (5 years 12 months 2 days 17 hours ago) and read 21246 times:

Thanks for another great report. Your writing style gets better and better with each trip report.

Quoting Ronerone (Thread starter):
A major loss out of this was the lack of reporting a departure experience from Abu Dhabi International Airport’s brand new, Etihad-exclusive, Terminal 3, and a quick peek at Etihad’s new, and much nicer might I add, premium lounge.

Yes that's indeed a pity. I would have loved to catch a glimpse of the new terminal. I'm wondering though, were you really unable to take pictures of terminal 3, or was it because as a staff, you're discouraged from posting pictures of the terminal before its official opening?

Quoting Ronerone (Thread starter):
Inspired Service (IS)

I still can't figure out what this Inspired Service means. Is it a new type of service/product, or is it a term that you use when Etihad exceeds your expectations onboard?

Quoting Ronerone (Thread starter):
My drink was brought to me moments later with an ‘Amuse Bouche’ that consisted of roast beef.

I've said it before, and I will say it again, Etihad's business class meal presentation looks really very classy. I love how the salt and pepper doesn't come in the usual shakers, or how the breads are usually kept warm with a cloth. Definitely much classier than SQ's old/new J serviceware - although all those extra glassware on EY must certainly add on to the aircraft's weight.

Quoting Ronerone (Reply 1):
The Marriott Jordan Valley Resort At The Dead Sea

Wow...great shot of the resort.

Quoting Ryanair!!! (Reply 13):
And I look like the Virgin Mary. Hear, hear!

I would definitely agree that you look like a "Mary". But I don't think the "V" word goes well with your name at all.  stirthepot 



There's always a better way to fly...
User currently offlineKaran69 From India, joined Oct 2004, 2893 posts, RR: 18
Reply 23, posted (5 years 12 months 2 days 16 hours ago) and read 21181 times:

Hi Roni,

Another INSPIRING Report mate, the pictures were so well taken and apt that it made u feel part of the trip.

I must say well wriiten indeed , i would have never enjoyed just another Narrowbody tr if it were'nt for the way its written

Quoting Ronerone (Reply 1):
Overall the product was excellent, especially for a short-haul flight. It felt exactly the same as when I had traveled to New York with EY last August

Wow, that really says a lot.

BTW , when is HKG trip scheduled for

Regards/

Karan


User currently offlineRonerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Reply 24, posted (5 years 12 months 2 days 12 hours ago) and read 21028 times:



Quoting PlaneHunter (Reply 16):
Fantastic report, Roni. Very interesting to see a review of EY narrowbody flights. The food looks excellent as usual.
I'm wondering whether the factory new A320s are equipped with PTVs in all classes.

Mr. PH!  Smile

Thanks a lot for your comments.

I am also wondering that myself. I would hope so! but i do not know whether installing the IFE will be a weight issue for them or not.

Quoting Ojas (Reply 17):
I really hope the new terminal for EY ensures a smooth transfer for all passengers travelling EY.

I think it will. But i also think that T3 is already too small to handle EY, so i foresee some spillage back to T1.

Quoting CO7e7 (Reply 18):
I completely forgot about that!!! This is definitely going to be my choice!!

You will enjoy the EK A380  Smile

I hope we get to see a TR on it too  Smile

Quoting Semsem (Reply 19):
There is also the Movenpick and the Kempinski on the Dead Sea Jordanian side. Do you have any idea which of the 3 is the nicest to stay at?

Hi Semsem,

My personal favorite is the Movenpick. However i hear a lot of good things about the Kempinski too, although i have not tried it yet. My least favorite is the Marriott actually. Great service and all, but the decor is so 80's.

Quoting FLIEGER67 (Reply 20):
well done.
A real interesting story surrounded by good pix.
When I compare your impressions on that A319/A320 flights with all my European
legs on the same plane, not bad EY, not bad.

Hi FLIEGER67,

Thanks for your comments! .. Well for a while it was RJ with it's latest narrowbody product that had everyone beat on this route. But now i can see EY giving RJ a little run, as both products are now very competitive.

Quoting NZ107 (Reply 21):
Do you have a backup plan just in case situations in those 2 cities aren't right by the time you fly?

A very good question. I do not! I am only relying on the assumption that should the situation remain as bad, that the flight will end up going non-stop to HKG. However, i am not sure about the chances of that happening because Cathay only allocates up to 20 seats for DXB-HKG pax on the 2-stop flight.

However, checking the website just now, it is showing CX750 to still be operating tonight, however it has been rerouted to do DXB-BOM-HKG without the BKK stop.

Quoting SQ772 (Reply 22):
Thanks for another great report. Your writing style gets better and better with each trip report.

Hi SQ772  Smile Thanks for your comments. Means a lot coming from someone with a perfect writing style  Smile

Quoting SQ772 (Reply 22):
Yes that's indeed a pity. I would have loved to catch a glimpse of the new terminal. I'm wondering though, were you really unable to take pictures of terminal 3, or was it because as a staff, you're discouraged from posting pictures of the terminal before its official opening?

Ok. Only because you guessed the exact reason, as it is in its most absolute form, i will admit, yes  Smile

Yes i was in a hurry, but id also rather it came from a non-employee first, before the official opening.

Quoting SQ772 (Reply 22):
I still can't figure out what this Inspired Service means. Is it a new type of service/product, or is it a term that you use when Etihad exceeds your expectations onboard?

Inspired Service is just the name of their new concept of service.

Quoting SQ772 (Reply 22):
I've said it before, and I will say it again, Etihad's business class meal presentation looks really very classy. I love how the salt and pepper doesn't come in the usual shakers, or how the breads are usually kept warm with a cloth. Definitely much classier than SQ's old/new J serviceware

And this is all part of that Inspired Service concept.

Quoting Karan69 (Reply 23):
Another INSPIRING Report mate, the pictures were so well taken and apt that it made u feel part of the trip.

I must say well wriiten indeed , i would have never enjoyed just another Narrowbody tr if it were'nt for the way its written

Mr. Karan  Smile Great to hear from you mate!

Thanks for your comments!

Quoting Karan69 (Reply 23):
BTW , when is HKG trip scheduled for

Ill be in HKG from Dec 26th till the 30th.


Thank you all for your comments!

Regards,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
25 BA319-131 : - Ha, thanks Roni, keep plugging away, I'm sure it will rub off Best Wishes Mark
26 MHTripple7 : Roni, another EXCELLENT trip report from you. All the pics are fantastic and EY's narrowbody service doesn't look bad at all.
27 Shamrock321 : Excellent trip report, very enjoyable.
28 NZ107 : In that case, fingers crossed everything's fine for your trip! Can't wait to read the next TR, and another "visit" to HKG!
29 DALCE : Hi Roni, What a great read. Etihad really seem to offer a great product on their narrow-body equipmt. Compared to European short haul flights it's a c
30 Airpearl : Hey Roni, excellent report, as always! What amazes me is the high quality of the catering in EY's Inspired Service - I certainly haven't seen this lev
31 Ronerone : Hi MHTripple7, Thanks for reading. Glad you enjoyed Thanks Shamrock Thanks a lot I'll be posting several TR's on the upcoming trip. Stay Tuned! Thank
32 LNv22 : Roni, Wow! What a great report! Really enjoyed reading all of it Creds for the good pictures also! Agree! I also think it's more quiet than the A320.
33 SQ772 : That's way too generous a compliment. I'm no where as good as some of the regular writers here... I understand I see... very inspiring indeed!
34 Ronerone : Thanks LNv22 I normally use my Canon 400D. Sometimes i also use my smaller Canon PowerShot. Regards, Roni
35 FlyKev : Good report with some nice pictures. The food looks really nice, especially that chocolate dessert. Kev.
36 Vivekman2006 : Excellent report Roni, and good to see Etihad's narrow body product! - Vivek
37 Ronerone : Thanks Kev & Vivek Glad you enjoyed reading it! Regards, Roni
38 Globetraveller : Hey Roni! I finally managed to find the time to read the trip report and I was not dissappointed as usual. Excellent detail and great pictures as alwa
39 RJAF : Hi Roni..great TR as usual. I liked the pics that you took at Queen Alia as well as all the food aboard EY which looks nicer than what is served in fa
40 SR 103 : As usual, amazing trip report Roni. I am sure you are sick of me saying that, but I really mean it. Good to hear, can't wait to see pictures and possi
41 Ronerone : Hey Globetraveller! Good to hear from you. Too bad you had a quick transit at DXB, as i was in Dubai during the time you whizzed by us I am hoping th
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