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New IND Terminal ORD-IND-STL-DFW  
User currently offlineDFW13L From , joined Dec 1969, posts, RR:
Posted (5 years 9 months 3 weeks 5 days 23 hours ago) and read 7272 times:

Here's my stab at a trip report for the new IND terminal. I nearly didn't write this because I'm not really satisfied with the photos, but I'll post it anyway. I wish I had more indoor pics. Oh well I have what I have! I was more interested in checking it all out than I was in taking pictures (sorry for being selfish!).

My trip to IND wasn't actually planned. I was originally going to Ireland for the weekend, because I was in ORD for work, and we were supposed to be done at about 3:00pm on Friday. I figured, since I was in ORD, I might as well take advantage of one of the cool airilnes that fly out of ORD. I had been wanting to visit a town in Ireland where a branch of my family comes from, so I thought I would catch EI. Well I didn't possess the luck of the Irish, because my meeting ran a couple hours late and I was at Terminal 3 at 5:30 and the EI flight was at 6:30 (over at T5). If I had been really motivated I could have caught my own airline's flight to DUB at 7:20pm, but I was worn out from work and decided to overnight at the ORD Hilton...get some rest and relaxation, and then go visit a friend in IND the next day.

I wanted to fly in the early afternoon, as that was best for my friend picking me up and I didn't really want to get up early. I checked AA and American Eagle and the flights were rather sparse (Saturday schedule) and very full. I checked flyZED and saw that UA seemed to be pretty open on a mainline flight at 1:00pm. I called them, and their India call center said it was booked half full. The time was great, so I went with UA. So, on Friday night I went down from the Hilton to the AA counter and purchased a ZED pass on UA.

The next day, I watched all the ORD traffic from my 10th floor room at the Hilton, and eventually made my way downstairs toward the terminal. Travelling on a ZED pass, it's a paper ticket, so that's complicated for checking in. I went to the UA check-in and asked an agent where to go. He pointed out my line, which was huge and had one person working it. The people being served were complicated and I was after about 25 people.

This wore on my patience, so I called the AA nonrev flight listing line, listed for a random flight to AUS or DFW (forgot which) and checked in, cleared security, cancelled that listing, and made it to the UA customer service center in concourse C. Nobody was in line there and the agent helped me right away, saying it was booked 60 of 120, so there should be no problem, even though she wasn't allowed to allocate me a seat just yet.

After my normal wandering around the behemoth that is ORD, I made my way to the gate, which I remember used to serve Privatair's A319 to DUS. It was parked next to a UA 747 that was going to NRT, and there were lots of old people showing up asking about Lufthansa. The agent told all of them to wait an hour or two and LH staff will show up to talk to them.

United has standby information displayed on the monitors including how many seats are left, so that was reassuring. I was number 6 and there were 60 seats, so I wasn't worried.

One thing that might be confusing for United's customers is the amount of codeshare flight numbers on a flight. My flight was UA 500 ORD-IND
It was also:

UA 500
US 6892
AC 5814
LOT 4401
ANA 7734
SAS 3903

And with all those codeshares they still couldn't fill it up better than half! But that was good for me because they cleared me on my own row in Economy Plus on my A319 to IND. Seat 9F.

UA 500
ORD IND
N827UA
Seat 9F Econ
Booked 50% full
The view from my window.





Economy Plus



Legroom

One of the unique things about flying United is the opportunity to listen to Channel 9. Before we pushed out, I asked a flight attendant as he was walking by if we will be able to listen to Channel 9. His words were, "The captain has informed me that we will not have Channel 9 available on this flight."

I was so mad. One of the very few times I fly United and this is the third flight in a row where I didn't get it. I really do think I'm done with United. Every time I nonrev, I don't get Channel 9, but the 8 flights I have purchased on United, I got Channel 9. Wonder if that has something to do with it!



Here we are pushing out next to the 747-400.


Here's the "stuff" from the pocket.

Click here to watch the takeoff video



A wing shot from the gloomy day. We flew at FL210 I think. Not very high.



Here we are descending and hitting the brakes!



And here's a shot for all the Race fans.



Click here for the landing video

Here's my first view of the terminal as we taxied in. Normally from this point there would be a 15-minute taxi remaining. It's nice to have a terminal placed where it needs to go. The architecture looks open and modern.







And so we parked.

Here's the inside with a nifty AirTran model



A shame I didn't take pictures of the moving sidewalks or the shops. Sorry for that. Maybe next time.



Here's a pic looking toward the FedEx ramp, so you can get your bearings.



Here's my airplane. In the ugly grey. N827UA.



I'll let you decide why I took this picture. I'll get back to it a bit later.



Here's THE international arrival gate.



And there's the DC9 parked at it. This is over on the Northwest side of the airport. Northwest controls probably about half of the gates at IND. Also, the restaurants and shops on the NW side seemed to be a bit better, though the airport is not lacking in anything! There's no WorldClub, which was rumored here.



Here's sort of a NWA lineup. There was a CRJ going to SAT that was oversold and they were soliciting volunteers. I was surprised that flight was so full.





Here is a smallish inside shot. I shrank it down because it was so blurry. Sorry for that!



Another shot of the impressive waiting area at IND. There are shops, a viewing area, lots of open space.



Here's the AA ticket counter. It reminds me of a cross between the new one at JFK and Air Canada at YYZ.



Showing the vertical range of the building.

So then we got in the car and I had my friend drive me by the FedEx area on our way out of the airport.

Look what I got to see for the first time!



A FedEx 757!

...

The next day I flew back to DFW. I could have gone nonstop, but I decided to fly Trans States before they are out of the American Connection business in STL. They are giving back 2 jets a month to American Eagle starting in January.



So here's my plane. N818HK.

Here is a video of my plane parking if you want to see!

IND-STL
Trans States N818HK (Formerly N605RR and will rejoin the Eagle fleet in March)
Booked 30/50
Seat 15A
On-time



And here's the "stuff" from Trans States. It's generic, which is what I was expecting, so they don't pay extra for different airline-specific stuff.

Click here to watch the takeoff video

And click here if you want to watch the landing video at STL



Here we are arriving at STL next to other American Connection Embraers.



Another shot.

Then I decided to take the short walk over to Southwest since I had never been over there. I had a 90 minute connection, and was almost late for my flight! It goes on for miles and miles!

Luckily I rushed back, and approached the agent who said she had just called me, and they were boarding. She gave me my boarding pass on the AA 757 in seat 3F (first class).

American 757 with winglets
N636AM
STL-DFW
Booked 40% full in Y, ended up full in F due to upgrades and nonrevs.

It was getting late, so not many pics. Here's the one I took:



But the video turned out really well I think. Click here to watch it. A good view of the terminal after takeoff

Thanks for reading and making it this far.
Comments are usually welcome!
Matt

12 replies: All unread, jump to last
 
User currently offlineSuper80DFW From United States of America, joined Oct 2007, 1696 posts, RR: 11
Reply 1, posted (5 years 9 months 3 weeks 5 days 23 hours ago) and read 7259 times:

Great TR, Matt! I have been waiting for this TR for forever (since I saw the vids on YouTube).


"Things change, friends leave, life doesn't stop for anybody." -- EAT'EM UP EAT'EM UP KSU!!
User currently offlineEmiratesA380 From United Arab Emirates, joined Apr 2009, 0 posts, RR: 0
Reply 2, posted (5 years 9 months 3 weeks 5 days 23 hours ago) and read 7259 times:

Great trip report and great photos. Really conveys the image that IND was going for. Awesome job!

-EmiratesA380


User currently offlineUAXDXer From United States of America, joined Jul 2004, 765 posts, RR: 3
Reply 3, posted (5 years 9 months 3 weeks 5 days 19 hours ago) and read 7076 times:



Quoting DFW13L (Thread starter):
This wore on my patience, so I called the AA nonrev flight listing line, listed for a random flight to AUS or DFW (forgot which) and checked in, cleared security, cancelled that listing, and made it to the UA customer service center in concourse C.

Good trip report & pics of the new IND terminal. However, not quite sure why the need to list for a fake flight just to clear security? As an Airline Employee all you need is your company ID to clear security.



It takes a bug to hit a windsheild but it takes guts to stick
User currently offlineAtrude777 From United States of America, joined Aug 2003, 5694 posts, RR: 52
Reply 4, posted (5 years 9 months 3 weeks 5 days 11 hours ago) and read 6653 times:



Quoting UAXDXer (Reply 3):
Good trip report & pics of the new IND terminal. However, not quite sure why the need to list for a fake flight just to clear security? As an Airline Employee all you need is your company ID to clear security.

When I worked as CSA for WN, we were required to have a boarding pass or cleared security pass if we were traveling on space available. It was a TSA issued thing at the time.



Great Report Matt! Loved the STL landing video of course and the take off!  Silly

Alex



Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineStarAlliance38 From United States of America, joined Jan 2008, 1445 posts, RR: 3
Reply 5, posted (5 years 9 months 3 weeks 5 days 9 hours ago) and read 6549 times:

Great TR! Loved the tarmac shots and the new terminal at IND


Roar, lion, roar
User currently offlineEmiratesA380 From United Arab Emirates, joined Apr 2009, 0 posts, RR: 0
Reply 6, posted (5 years 9 months 3 weeks 4 days 8 hours ago) and read 6073 times:

What kind of camera did you use? Very good pictures!

-EmiratesA380


User currently offlineAtlanta From United States of America, joined Jun 2008, 473 posts, RR: 1
Reply 7, posted (5 years 9 months 3 weeks 4 days 7 hours ago) and read 6038 times:



Quoting DFW13L (Thread starter):
A FedEx 757!

Lucky! I still haven't seen it in person!  Sad

Quoting DFW13L (Thread starter):

I think I ought to try out the new IND terminal my self, it looks really nice!

Does DL fly out of that terminal?



Welcome To The New Delta- The World's Largest Airline
User currently offlineDFW13L From , joined Dec 1969, posts, RR:
Reply 8, posted (5 years 9 months 3 weeks 3 days 23 hours ago) and read 5833 times:

Thanks for all the compliments.

Quoting UAXDXer (Reply 3):
However, not quite sure why the need to list for a fake flight just to clear security? As an Airline Employee all you need is your company ID to clear security.

That's true but only half of TSA actually lets me through. I'm not AOA or SIDA carded, so they don't like my corporate headquarters ID. It's much less hassle to list for a fake flight and then go through.

Quoting EmiratesA380 (Reply 6):
What kind of camera did you use? Very good pictures!

Thanks for the compliment. I wasn't too happy with the pictures actually, but I did "enhance" them with photoshop a little bit. That's a Sony DSC-T1. It's small, and does the still and the video for me. I hardly ever carry my good camera (Nikon D70) with me on trips anymore. But the Sony DSC-T1 is probably severely outdated now. My brother has a Sony DSC-T9 I think!

Quoting Atlanta (Reply 7):
I think I ought to try out the new IND terminal my self, it looks really nice!

Does DL fly out of that terminal?

Yes. All airlines are in the new terminal. The old terminal is now vacant and needs to be crushed!


User currently offlineEmiratesA380 From United Arab Emirates, joined Apr 2009, 0 posts, RR: 0
Reply 9, posted (5 years 9 months 3 weeks 3 days 23 hours ago) and read 5828 times:



Quoting DFW13L (Reply 8):
The old terminal is now vacant and needs to be crushed!

I think the old terminal is being converted to a cargo center, iirc. That may be incorrect. I find that old terminal was nice, but just a little outdated. I find the new terminal small, but that may be because I've never been behind security. By the looks of the terminal map I have on my wall above my head, the two concourses are the majority of the building. Nevertheless, It's a nice new terminal, and hopefully attracts more passengers to at least connect through IND now. Very nice trip report Matt! Very needed.  Smile

-EmiratesA380


User currently offlineAtlanta From United States of America, joined Jun 2008, 473 posts, RR: 1
Reply 10, posted (5 years 9 months 3 weeks 3 days 14 hours ago) and read 5727 times:



Quoting DFW13L (Reply 8):
Yes. All airlines are in the new terminal. The old terminal is now vacant and needs to be crushed!

Great news, I guess if it's cheap enough it will make a good mileage run!  bigthumbsup 

Atlanta



Welcome To The New Delta- The World's Largest Airline
User currently offlinePumaknight From , joined Dec 1969, posts, RR:
Reply 11, posted (5 years 9 months 3 weeks 3 days 10 hours ago) and read 5633 times:

Great TR.....the Business Elite seats look very comfrotable!!

User currently offlineAtlanta From United States of America, joined Jun 2008, 473 posts, RR: 1
Reply 12, posted (5 years 9 months 3 weeks 3 days 8 hours ago) and read 5575 times:



Quoting Pumaknight (Reply 11):

I think you got the wrong thread???

Atlanta



Welcome To The New Delta- The World's Largest Airline
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