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Leaving Las Vegas: LAX-SYD In A On QF (long/pics)  
User currently offlineHenkybaby From Netherlands, joined May 2008, 593 posts, RR: 4
Posted (5 years 8 months 3 weeks 1 day 12 hours ago) and read 21690 times:

.

Good day mate? No way mate!


http://pic40.picturetrail.com/VOL359/11064950/21300785/349754921.jpg

LAS-LAX (by car)
LAX-SYD (by plane)
QF 150
Boeing 747
Class: First (A)
Seat 1A and 4A (I switched)
Dep: 23:50 (actual 00:20)
Arr: 09:20

I did not want to be on this flight. I wanted to be on the QF12 (A380 or rather the R380) but contrary to prior guarantees by QF representatives that A stock would free up of course it did not. You can read my rant about it and the whole story here: http://www.flyertalk.com/forum/briti...ve-club/905474-qantas-ba-gold.html

For this report I will limit myself to the flight I actually took. Because of the 'misunderstanding' I also got to spent a whopping 7 hours in the new OW lounge at LAX TBIT. These will be the focus of this report.

This report will also have two different picture qualities. I bought a new camera in Santa Monica and thought it was so good it could possibly even replace the more sophisticated SLRs. I took the gamble and was a little disappointed with the camera's performance under low light conditions, but what can you expect for USD 289?

I had celebrated New Years in Vegas. It was one big party. Unfortunately what happens in Vegas stays in Vegas so I cannot tell you too much about that. We stayed at the MGM Signature, a hotel I can recommend. It is an all suite 3 tower complex linked to the MGM Grand, but with different operators and that shows.

http://pic40.picturetrail.com/VOL359/11064950/21300785/349753812.jpg

They told us Vegas would be suffering this year (crisis and all) but actually occupancy was around 90% in all big hotels and a lot even made 100%. It was very busy. We partied at Tao and Lavo (both in the Venetian) and that was a good choice.

After recovering for a day it was time to head home. The friend I spent NYE with had to fly out early since he had to make the IAD-DXB flight. I decided to drive back. It was a pretty relaxing drive even though traffic was heavy. I wanted to go the long way round, via Death Valley but I wanted the A380 more so I pushed on. I did manage some nice shots along the way.

Slight detour – ghost town road
http://pic40.picturetrail.com/VOL359/11064950/21300785/349753823.jpg

The middle of where?
http://pic40.picturetrail.com/VOL359/11064950/21300785/349753843.jpg

After about 5,5 hrs I arrived at LAX to deliver my rental car to Alamo and take the shuttle to the Tom Bradley International Terminal. From this terminal most of the OW flights now depart, but not all of them. The check in story is on Flyer Talk (earlier link). After that I went straight to the lounge. I don't even know if there is much to do at the terminal. I wanted to relax, take a shower, read a book, have dinner and maybe even have a quick sleep. My expectations were too high. Still the lounge was not bad at all for US standards.

Going through the security check took a while since there were a lot of inexperienced travelers in line for me who did not move or did anything without shouted instructions. In the end I started barking order at them as well. “You, move to that line” “You, get a bin, remove your shoes, belt, watch and any other items”. I am not even kidding and besides: it helped. The security staff laughed and me and gave me an encouraging nod. Appreciated, but still... It is not my job.

After security you immediately find the elevator to the new One World Lounge. It has both a business and a first class section. There is however no difference between the two. Same food, same furniture, same staff, same occupancy, same everything. The only difference I discovered was the PC section was nicer in first and there was a separate room for VIPs (I guess) that was locked and reserved. People were in there but I never found out who.

I am even now having a hard time determining which pictures are from what area. Here we go:

This I am sure is the TV seating in First


Also pretty sure this is First


Definitely First


More First


First
http://pic40.picturetrail.com/VOL359/11064950/21300785/349754050.jpg

Remember? I had 7 hrs in First  
http://pic40.picturetrail.com/VOL359/11064950/21300785/349754082.jpg

A long 7 hrs. On the left is the door to the private room


First PC section


More First seating


http://pic40.picturetrail.com/VOL359/11064950/21300785/349754143.jpg



Business PC section


Business PC section reverse angle


Business Bar (no bar in First)


Business Seating


I once was told you could never have enough pictures in a TR. Maybe I am overdoing it a bit though.  

After a while I decided on a shower. The showers are actually in the Business section and you get there through a door at the end of the First lounge. There was a very, very grumpy lady there who is supposed to get you a shower. She gave me a 'tag' for the number 6 shower and I was on my way.

The shower area looks nice although I would have preferred separate First cabana's like on T5. It all feels pretty new and shiny.

Hallway to the showers (seen from the shower end)


End of the shower hallway. Nice art. Nice garbage bag. I checked, it was there for over 3 hours.


I looked in some of the other cabins. This is the biggest with handicapped access.


Finally I settled in into shower cabin nr 6.


In undressed, unpacked, readied my change of clothes and turned on the water. I like showers.


And then I waited. Waited for hot water that is. I waited for 5 minutes. Nothing. Any idea how annoying it is if you are completely naked in a small shower cabin in a public airport lounge and need to decide how to proceed? Remember: the attendant is in the business class lounge so you don't simply wrap a towel around you and ask her for help.

I decided to move my stuff and myself as inconspicuously as possible to cabin nr 7. That worked but was highly annoying. Packing up again etc. This time the shower turned hot in 10 seconds. Piss poor water pressure but still.

When I walked back to the attendant I remarked that nr 6 must be broken. Her response 'ah, no sir you just need to let the water run for 10 minutes or so...' Er... What? “Why did you assign me a shower cabin that you know is defective when there are so many others available? Why did you not tell me?” She looked at me with incredible disinterest. I repeated “Why?”. She shrugged me and walked away. Yes. You read it right. She shrugged me and walked away. This behavior let to the first complaint I ever made against an employee of any airline, hotel or whatever. I immediately went to the lounge manager and filled out a complaint form. WTF?

After this second 'problem' at LAX with OW I decided I needed food and lots of it. And of course alcohol.

Ze booze in Firzt...



First Food


More First Food
http://pic40.picturetrail.com/VOL359/11064950/21300785/349754713.jpg



In case there wasn't enough

Business Food (looked better at first than First)


Food section in the business part


The food was a hit and miss. The Cocq-au-vin was nice and some of the finger food was delicious. The brownies were to die for. I however found the inability to eat a proper meal a miss in this First lounge of an important OW destination.

Also there is nowhere to sleep. No couches, no day beds, nothing. The lounge is also pretty busy since it serves 4 or 5 747s (QF, BA, CX) an R380 (QF) and a JAL flight all within 3 hrs of each other.

There was one family with 3 children that were absolutely the 3 worst behaved children I have ever encountered. They screamed, shouted, ran, pestered other passengers the whole time without a break. The parents did nothing but run after them and looking helpless, thus proving that you should actually get some sort of permit before you are allowed to reproduce. Even the lounge staff made several announcements asking 'all parents' to keep their children from running, screaming etc. Literally. Next they even made a round through the lounge apologizing and explaining there was nothing they could do.

You could see the fear in a certain passengers eyes. 'Are they on my flight?'. I even went so far as to ask the lounge staff to check. They assured me there were no kids on my flight in the First cabin. When the boarding call for the QF12 came they left. Some kind of retribution? I checked and yes, they were on that flight but not in First. Still, I feel sorry for those passengers. I kid you not, there was an actual celebration between the passengers left in the lounge after they left. We discussed their behavior at length.

The QF150 is the latest flight out. At 23:10 they announced the boarding would be delayed by 10 minutes. I had had enough of the lounge and decided to walk to the gate to see if I could get some nice shots of the aircraft. To my surprise it was a bus gate.

http://pic40.picturetrail.com/VOL359/11064950/21300785/349754940.jpg

To my annoyance the 10 minutes became 25. I was allowed to join the passengers for pre-boarding but that bus turned out to be the last one to leave... (?). They stuffed the bus fuller than a can of sardines and that with elderly passengers, handicapped and children on that particular bus. It was a disgrace!

The bus before they started pushing people in


When we finally could not breath anymore and several children and Florida residents had already perished we left for what was the longest bus ride on any airport ever. About 10 minutes. Another 4 deaths later we arrived at a series of small buildings that you had to enter to get to the air bridge. A remote air bridge... Now I have seen it all.

Our plane at the remote bridge
http://pic40.picturetrail.com/VOL359/11064950/21300785/349755000.jpg

The long walk up the bridge


View of the plane from the building


The small walk down the actual bridge. Remember I was on the pre-boarding bus.


By now I was no longer sure that my issue wasn't with LAX as much as it was with OW. It had been a mediocre experience with some very unpleasant intermezzos. But at least I was there. I was on the Qantas plane and the first thing that greeted me was a warm genuine Aussie smile from Troy. The best FA I have ever experienced. He made me feel at home, appreciated and welcome. Thank you Troy, it is a shame that you only work once a month and that QF won't let you work the A380 without a pay cut.

First impressions of the cabin were not good. I was in 1A where there is no overhead bin so you always have to use the one behind you. Not a problem only in this particular 747 layout (old style bins) you cannot reach the overhead bin for seat 2 or 3 without the passenger in the middle seat having to move. Oddly enough the two front middle rows were occupied. One by an elderly couple from the US and one by a female travel agent and her female friend. The last passenger was a woman in 5K who was a friend of the captain. At least I think since he came to chat with her several times during the flight. Very little revenue on this flight in First. And only inferior revenue at that (at least according to QF)

Very quickly after boarding I was handed the QF pj's. Very nice I must say. Much better fit and style than BA's. They are actually sort of becoming. I kept them. I changed immediately to the surprise of my fellow passengers who thought the pj's were a gift...   The bathrooms on the QF 747 are very nice and a little roomier than BA's.

I did not bring the wide-angle so a shot of the washing bowl


and the flowers will have to do.


When I came back I found that some canapes where already served together with the glass of water I asked for. They were absolutely horrific.


In rapid succession I was handed the very impressive amenity kit. It (for once!) had things in there I could actually use: razor, shaving cream, deodorant...The first time ever an airline thought of such useful things (in my experience)

Kit closed
http://pic40.picturetrail.com/VOL359/11064950/21300785/349755137.jpg

Content


Troy asked me if I really wanted to stay in 1A. “Most people don't know this, but the first row seats are actually 4 inches shorter than the rest...” I thanked him again and told him I would move to 4A after take off.

Seat 1K (also shorter)


I was talking to the elderly couple on their way to a cruise and did not want to be impolite. Unfortunately I soon found out that they were uber-christian republicans who honestly though that Bush was a very good president, the attack of Iraq had kept the world safe, abortion was an affront to civilization and all gays would go straight to hell. They new all about foreign politics and how other countries worked but of course this was their first trip abroad...

I politely explained to them I had actually been in some of these countries, that I work (on occasion) for UNICEF and that bombing the shit out of your country killing your friends, family and children would make anybody a terrorist. As an anti-theist I also made the point that if God has such good points he should come down and explain them to the world. Troy rescued me by declaring he was an atheist too and that we should now all settle down for dinner. We ended on a very friendly note. It was always a friendly discussion. But why do I meet so many Americans like that?

Anyways, back to the flight. We were separated by Troy to have dinner. Beforehand I had sampled the Chardonnay (decided against it since it was too sour) and settled for the Savignon Blanc that was very nice. Since I already snacked a lot at LAX I decided on the Chilean Sea Bass only. It was served in 4A and it looked rather worse than it tasted.

Looks C but taste B+!


Close up


Troy talked me into some ice cream. Since I did not specify a flavor he brought them both.
http://pic40.picturetrail.com/VOL359/11064950/21300785/349755250.jpg

I watched an episode of Grey's Anatomy on my laptop and decided to take up Troy on his offer to make my bed.


The mattress that QF uses when they make up the bed is actually very comfortable. I slept like a baby. The flight was bumpy at times but not enough to make it uncomfortable. I slept 10hrs in total of which 7 uninterrupted.

Cabin at night


When I finally woke up for real I immediately was offered breakfast. I decided to have some fruit, cereal and yogurt, full eggs breakfast and tea. I believe I ordered salmon as well but that never materialized.

Here are the required food pictures.

Plate setting


The fruit


The cereal


The toast


The surprisingly delicious energizer smoothie


And finally a very loaded plate of eggs.


All very tasty and delicious. I must stress again that the service was excellent and I went to seek the CSM to tell him how happy I was with his crew. I could tell he agreed with me. He was proud, I could tell. Nice to see someone care so much.

After brekkie (as I am now supposed to say) everyone tidied up a bit, changed and the cabin was cleaned. This enabled me to take some more pictures of the cabin.

My seat during sleep: 4A


Seat 1K. I sat here during landing.


And here are some I prepared earlier


Troy doing his stuff


Cabin from behind


Our approach into SYD was beautiful. It is always nice to arrive in a new destination. The seatbelt sign came on really late. We were only 3 minutes out.







I maybe post a landing video later, but the internet connection at the Marriott in Sydney is rather slow. I have some pictures that I took whilst taxiing.

http://pic40.picturetrail.com/VOL359/11064950/21300785/349755628.jpg

http://pic40.picturetrail.com/VOL359/11064950/21300785/349755642.jpg

http://pic40.picturetrail.com/VOL359/11064950/21300785/349755658.jpg

http://pic40.picturetrail.com/VOL359/11064950/21300785/349755673.jpg

Our neighbor
http://pic40.picturetrail.com/VOL359/11064950/21300785/349755683.jpg

Our neighbors
http://pic40.picturetrail.com/VOL359/11064950/21300785/349755693.jpg

Our slightly curbed route to the stand


Our Chinese neighbor on the other side
http://pic40.picturetrail.com/VOL359/11064950/21300785/349755724.jpg

I was the first one to disembark. I said my goodbyes to the crew and memorized this was actually the first time I felt sorry I probably would not see them again. Good crew! Well done Qantas!

Our plane from the terminal
http://pic40.picturetrail.com/VOL359/11064950/21300785/349755750.jpg

The walk to immigration was short and there were no lines to speak of. The custom officials were all extremely friendly and efficient. Will it be true that Australians are the nicest people in the world ?  

The only line I encountered was the one for the taxis. That took the better part of 15 minutes.
http://pic40.picturetrail.com/VOL359/11064950/21300785/349755767.jpg

The ride into town was quick. I stay at the Marriott at Circular Quay (next to the Opera House) and the ride was about AU$42. The room I initially got was one of those lousy corner rooms with no view. Being a Gold member I expected an upgrade. I got an room with a view of the Opera house, albeit on a smoking floor. I don't mind too much. I was offered another (non-smoking) room later but since I already unpacked I decided to leave it like it is.

The Marriott is the hotel slightly left of center and left of the black building. My room overlooks the harbor and is on the 24th floor.
http://pic40.picturetrail.com/VOL359/11064950/21300785/349754423.jpg

As always: feedback is very much appreciated. I do enjoy writing these reports. Even when I am on holiday. It must be an addiction...  

In conclusion: QF has been a disappointment on the ground and a delight in the air. I am happy to be in Sydney. It is a city I believe I will grow to like when I am here longer next time. I will leave you with some photos of my destination.

Another way to get here
http://pic40.picturetrail.com/VOL359/11064950/21300785/349754410.jpg

Circular Quay


http://pic40.picturetrail.com/VOL359/11064950/21300785/349754337.jpg

The famous bridge
http://pic40.picturetrail.com/VOL359/11064950/21300785/349754384.jpg

There is a gale blowing so these are very brave people!
http://pic40.picturetrail.com/VOL359/11064950/21300785/349754361.jpg

Skyline
http://pic40.picturetrail.com/VOL359/11064950/21300785/349754410.jpg

Some artsy stuff






http://pic40.picturetrail.com/VOL359/11064950/21300785/349754530.jpg



Hope you enjoyed. Any good tips for two days in Sydney (off the beaten path) are welcome.

[Edited 2009-01-04 01:13:44]


Wherever you go, there you are!
33 replies: All unread, showing first 25:
 
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6431 posts, RR: 38
Reply 1, posted (5 years 8 months 3 weeks 1 day 11 hours ago) and read 21612 times:

Great TR, glad the service was superb! Definitely enjoyed it. You've given me ideas for pictures for when I go in under 3 weeks' time!

What camera did you end up buying?

Quoting Henkybaby (Thread starter):
Any good tips for two days in Sydney (off the beaten path) are welcome.

Take a look at this thread I posted a few days ago: http://www.airliners.net/aviation-fo...ms/non_aviation/read.main/2023351/



It's all about the destination AND the journey.
User currently offlineHAL From United States of America, joined Jan 2002, 2561 posts, RR: 53
Reply 2, posted (5 years 8 months 3 weeks 1 day 11 hours ago) and read 21570 times:

Being a pilot I thought I knew all the abbreviations - but just what is an 'R380'?

Good report. Thanks for the pictures. Sitting in the pointy end of the plane means I rarely get to enjoy a good FC trip. It's nice to see how it should be done.

HAL

P.S. There aren't all that many Americans that are 'uber-christian republicans', but unfortunately I've found that those who are, tend to be quite vocal about it and have very little tolerance for any viewpoints other than their own.

[Edited 2009-01-04 01:48:38]


One smooth landing is skill. Two in a row is luck. Three in a row and someone is lying.
User currently offlineIndustrybuff From United Arab Emirates, joined Dec 2003, 347 posts, RR: 1
Reply 3, posted (5 years 8 months 3 weeks 1 day 11 hours ago) and read 21520 times:

Hi Henkybaby

Great trip report ... well done.

I know Troy, he's a very friendly young man who knows his role as a Flight Attendant. I will pass on your comments and suggest he has a read of this site !

Cheers
Industrybuff


User currently offlineWAC From United States of America, joined Nov 2008, 275 posts, RR: 0
Reply 4, posted (5 years 8 months 3 weeks 1 day 10 hours ago) and read 21467 times:

In rapid succession I was handed the very impressive amenity kit. It (for once!) had things in there I could actually use: razor, shaving cream, deodorant...The first time ever an airline thought of such useful things (in my experience)
what airline have u flown??/ AF/KE/OZ/EK have always have the standard male's toiletries for men in their amenity kit....

In rapid succession I was handed the very impressive amenity kit. It (for once!) had things in there I could actually use: razor, shaving cream, deodorant...The first time ever an airline thought of such useful things (in my experience)

sorry but u obviously have no recollection of US history....America was born on religious fundamentalism...so 3/4 of the population are religious "freaks". A shame cos apart from that they are very nice people!

Super duper report. Think it should get a literary award let alone a photographic award!
Ancor!


User currently offlineQantasistheway From Australia, joined May 2008, 309 posts, RR: 2
Reply 5, posted (5 years 8 months 3 weeks 1 day 10 hours ago) and read 21406 times:

Great trip report of my favourite airline. This makes me feel guilty for flying SQ just because of the A380 and their new Business Class. I don't really like SQ, probably because I practically grew up on QF - it's got that Australian homie feel that I have missed so much since I have been overseas. Hopefully the ground operations will pull themselves together, and I am sure that you will like the QF F Lounge. I'm looking forward to your next trip reports!!

Cheers from the SQ Lounge in SIN. (I'm about to fly the A380 back to LHR - if only Airbus had delivered earlier we would have booked QF!!!)


User currently offlineAA737-823 From United States of America, joined Mar 2000, 5831 posts, RR: 11
Reply 6, posted (5 years 8 months 3 weeks 1 day 10 hours ago) and read 21366 times:

Well, I hesitate to steer this topic away from the material at hand, so maybe I'll send some private messages, but first, as an American, please allow me to say that there's nothing more frustrating to me than to be GENERALIZED as:

Quoting Henkybaby (Thread starter):
uber-christian republican



Quoting Henkybaby (Thread starter):
terrorist



Quoting WAC (Reply 4):
religious fundamental



Quoting WAC (Reply 4):
religious freak

So I guess there's only room for one opinion here... yours?
The people that preach tolerance are, in my observation, often the LAST ones to practice it.


User currently offlineHenkybaby From Netherlands, joined May 2008, 593 posts, RR: 4
Reply 7, posted (5 years 8 months 3 weeks 1 day 10 hours ago) and read 21335 times:

Hi guys. Thanks for the replies and for the tips.

Quoting NZ107 (Reply 1):
What camera did you end up buying?

Based on the online reviews I bought a Panasonic Lumix FZ5. Great camera that performs almost as well as an DSLR apart from under poorer light conditions.

Quoting HAL (Reply 2):
but just what is an 'R380'?

It is my new pet name for the A380 since you can not fly it when booked in A, only in R...  Smile

Quoting Industrybuff (Reply 3):
I know Troy, he's a very friendly young man who knows his role as a Flight Attendant. I will pass on your comments and suggest he has a read of this site !

Please do so and give him my warmest regards. He really is a great chap and did an outstanding job representing the airline. Tell his boss too.  Wink

Quoting WAC (Reply 4):
what airline have u flown??

Well, KL/AF/BA/NW/CX mainly on long haul in J or F. I have never ever had a more useful one than on QF. Small sized deodorant and shaving cream. You do not get that on AF as far as I know... (the only one we share I belief)



Wherever you go, there you are!
User currently offlineQantasclub From Australia, joined Nov 2003, 757 posts, RR: 2
Reply 8, posted (5 years 8 months 3 weeks 1 day 10 hours ago) and read 21329 times:

Nice trip report. I like your quirky style of writing.

Quoting Henkybaby (Thread starter):
I was talking to the elderly couple on their way to a cruise and did not want to be impolite. Unfortunately I soon found out that they were uber-christian republicans who honestly though that Bush was a very good president, the attack of Iraq had kept the world safe, abortion was an affront to civilization and all gays would go straight to hell. They new all about foreign politics and how other countries worked but of course this was their first trip abroad...

I really CAN'T STAND people like that...theTOTALLY dumb/head in the sand/I'm right despite the facts/Sarah Palin loving brigade.

Quoting Henkybaby (Thread starter):
I politely explained to them I had actually been in some of these countries, that I work (on occasion) for UNICEF and that bombing the shit out of your country killing your friends, family and children would make anybody a terrorist. As an anti-theist I also made the point that if God has such good points he should come down and explain them to the world. Troy rescued me by declaring he was an atheist too and that we should now all settle down for dinner. We ended on a very friendly note. It was always a friendly discussion. But why do I meet so many Americans like that?

I don't think I would have been as polite...but well done on being civil....you were flying first after all!



Long Haul is the only way to go
User currently offlineWAC From United States of America, joined Nov 2008, 275 posts, RR: 0
Reply 9, posted (5 years 8 months 3 weeks 1 day 10 hours ago) and read 21310 times:



Quoting AA737-823 (Reply 6):
The people that preach tolerance are, in my observation, often the LAST ones to practice it.

Well u obviously u never met me...i don't mind religious people, I just don t like them pre as with anyoneaching at me...I never preach at anyone about my liberal, anti nationalist views let alone a stranger.. a discussion and a preaching are very different and most religous freaks from any country or religion tend to preach or interrogate me...so there maybe am not tolerant but then u would be under preaching or interrogation which are form of torture...


User currently offlineHenkybaby From Netherlands, joined May 2008, 593 posts, RR: 4
Reply 10, posted (5 years 8 months 3 weeks 1 day 9 hours ago) and read 21283 times:

I just had a very pleasant drink with an nice couple (Americans, ex millitary) about almost exactly the same subject. Totally different. Why? Because they had been abroad, they had seen the harm that a cluster bomb does, they have spoken to foreigners... Indeed the wrong place for this discussion but I felt I need to moderate my generalization a little. It is probably the screaming minority that I always encounter.

Maybe to lighten the mood a picture of my current view...

http://94.100.113.20/451050001-451100000/451094801-451094900/451094843_6_6-nt.jpeg



Wherever you go, there you are!
User currently offlineHenkybaby From Netherlands, joined May 2008, 593 posts, RR: 4
Reply 11, posted (5 years 8 months 3 weeks 1 day 9 hours ago) and read 21198 times:



Quoting AA737-823 (Reply 6):
So I guess there's only room for one opinion here... yours?
The people that preach tolerance are, in my observation, often the LAST ones to practice it.

Ah, I missed this one. You quoted TWO people, not one. So there is at least room for 2 opinions. Furthermore I do not understand the point you are trying to make at all. Are you agreeing with me that Christians who preach tolerance are indeed very intolerant to gays, non-believers, etc? Or are you suggesting that I am intolerant? The latter would be a very mistaken interpretation on your part for which you lack any substantiation. Apology accepted though.  Wink

The Republican and uber-christian qualification where the couples, not mine. Although I must admit they used a different and much longer description for the second one.

The reason why I meet so many American like this is probably that religion is so strong there. Something like 90% believes in God. Unthinkable (or understandable) for a European. To each his own though.



Wherever you go, there you are!
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8546 posts, RR: 54
Reply 12, posted (5 years 8 months 3 weeks 1 day 8 hours ago) and read 21141 times:
Support Airliners.net - become a First Class Member!

Great report Henkybaby!

Quoting Henkybaby (Thread starter):
I also got to spent a whopping 7 hours in the new OW lounge at LAX TBIT.

- Wow, that's too long, especially with no windows! I like the J OW J lounge @ LAX but wish it had windows, without them, a long stay is not good.

Quoting Henkybaby (Thread starter):
Going through the security check took a while since there were a lot of inexperienced travelers in line for me who did not move or did anything without shouted instructions. In the end I started barking order at them as well. “You, move to that line” “You, get a bin, remove your shoes, belt, watch and any other items”. I am not even kidding and besides: it helped

- By now you would have thought people would have gotten used to the drill, however, they never will especially if they don't travel too often.

Quoting Henkybaby (Thread starter):
I waited. Waited for hot water that is. I waited for 5 minutes. Nothing. Any idea how annoying it is if you are completely naked in a small shower cabin in a public airport lounge and need to decide how to proceed? Remember: the attendant is in the business class lounge so you don't simply wrap a towel around you and ask her for help.

- How funny, but not amuzing at the same time  Smile

Quoting Henkybaby (Thread starter):
When I walked back to the attendant I remarked that nr 6 must be broken. Her response 'ah, no sir you just need to let the water run for 10 minutes or so...' Er... What? “Why did you assign me a shower cabin that you know is defective when there are so many others available? Why did you not tell me?” She looked at me with incredible disinterest. I repeated “Why?”. She shrugged me and walked away. Yes. You read it right. She shrugged me and walked away. This behavior let to the first complaint I ever made against an employee of any airline, hotel or whatever. I immediately went to the lounge manager and filled out a complaint form. WTF?

- Typical, these people really are a waste of space, good customer service should be a must for all passengers, especially those in F & J.

Quoting Henkybaby (Thread starter):
There was one family with 3 children that were absolutely the 3 worst behaved children I have ever encountered. They screamed, shouted, ran, pestered other passengers the whole time without a break. The parents did nothing but run after them and looking helpless, thus proving that you should actually get some sort of permit before you are allowed to reproduce

- I agree, people really should be vettet before being allowed to reproduce, don't get me started on this topic!

Quoting Henkybaby (Thread starter):
The bathrooms on the QF 747 are very nice and a little roomier than BA's

- Looks v nice, am impressed!

Quoting Henkybaby (Thread starter):
And finally a very loaded plate of eggs

- Wow, that will keep you going for a week!

Love the pictures.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineRGElectra80 From United States of America, joined Dec 2008, 361 posts, RR: 0
Reply 13, posted (5 years 8 months 3 weeks 1 day 6 hours ago) and read 20735 times:



Quoting Henkybaby (Thread starter):
Kids rant

I couldn't agree more. I hated misbehaving kids on airplanes when I was a kid.

Quoting Henkybaby (Thread starter):
I was talking to the elderly couple on their way to a cruise and did not want to be impolite. Unfortunately I soon found out that they were uber-christian republicans who honestly though that Bush was a very good president, the attack of Iraq had kept the world safe, abortion was an affront to civilization and all gays would go straight to hell. They new all about foreign politics and how other countries worked but of course this was their first trip abroad...

Oh and let me guess: even though they had never left the U.S. they thought it was the greatest country on earth? I can't stand people like that. Good for you for giving them a piece of your mind.

Sometimes in your reports you sound like a demanding passenger, but you write some of the best TRs around here. They're one of the few that I actually read the whole thing and not just look at the pictures. Looking forward to the next one...



Feel free to check out my Flight Diary: flightdiary.net/alenart
User currently offlineLuv2fly From United States of America, joined May 2003, 12110 posts, RR: 48
Reply 14, posted (5 years 8 months 3 weeks 1 day 6 hours ago) and read 20600 times:
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Yet again another GREAT read. And your photos are the BEST, the BEST I tell you. Thanks for taking the time much appreciated for sure.


You can cut the irony with a knife
User currently offlineHenkybaby From Netherlands, joined May 2008, 593 posts, RR: 4
Reply 15, posted (5 years 8 months 3 weeks 22 hours ago) and read 19836 times:

Wow guys. You are almost embarrassing me...   I have fun writing them and even more fun taking the pictures. I like to share and I always appreciate when others take the time to prepare a TR. Just returning a favor...

Quoting RGElectra80 (Reply 13):
even though they had never left the U.S. they thought it was the greatest country on earth?

Exactly. I let them explain to me how I could never understand that (being a foreigner and all) before I told them I actually lived in the States for over 2 years (in total).  

Quoting RGElectra80 (Reply 13):
Sometimes in your reports you sound like a demanding passenger

Really? Well, I consider myself to be requesting, not demanding. If my reasonable expectations are not met or the level of service is below the line for that particular product I will (eventually) demand that they fix it. Possibly I am more 'outspoken' because I know the hospitality industry pretty well or because I am a Human Performance expert... Sometimes I even get paid to voice my opinion about service levels.  

I am however always polite and never use an attitude. A friend of mine (who actually is the asset manager for some of the worlds best hotel properties and who has been a hotel senior executive for years) always demands a high level of service, demands free upgrades and is a pain in the ass. But guess what? He always gets what he wants. If I really need an upgrade (I am ashamed to say) I do use his strategies and they do work.

[Edited 2009-01-04 14:43:46]


Wherever you go, there you are!
User currently offlineQantasA333 From Australia, joined Jan 2007, 538 posts, RR: 4
Reply 16, posted (5 years 8 months 3 weeks 22 hours ago) and read 19763 times:

Great TR! Great pics of Sydney, makes me want to go back there. Were you in Sydney for New Year?

Where to after Sydney?

Cheers
QantasA333


User currently offlineB747forever From Sweden, joined May 2007, 17066 posts, RR: 10
Reply 17, posted (5 years 8 months 3 weeks 21 hours ago) and read 19684 times:

Very nice TR

Like your pics.

Glad you enjoyed your flight with QF. Seems they have a great service.

Pity about your experience at the OW lounge in LAX. Shouldnt be so.

I find the remote gates at LAX quite funny. Arrived at one of those this past Friday from LHR with BA. The only bad thing is the bus ride that takes a while.


Thank you for sharing

B747forever



Work Hard, Fly Right
User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3708 posts, RR: 28
Reply 18, posted (5 years 8 months 3 weeks 21 hours ago) and read 19566 times:

Some great pictures! Loved the ones from the drive to LAX!

I agree about the layout of the seats. I found it really hard to get to my bags which were above 2F's seat (I was in 1K), and the fact seat is flush up against the fuselage means you don't have much room for garb, unless you are in 4A/K in which case you are near the galley! Definitely prefer BA's or CX's layout in the nose...

The QF amenity kit is very handy. I put the deodorant spray and shaving cream right in my 3ox, TSA friendly ziploc baggy wotsit  thumbsup 

I'm beginning to think looking at your fryup that I should have got one of those. Usually I don't bother with airline breakfasts but that looked pretty good!

Quoting Henkybaby (Reply 10):
Maybe to lighten the mood a picture of my current view...

Not too different from the view of the hotel room I had in Sydney in June:


Quoting Henkybaby (Reply 10):
I just had a very pleasant drink with an nice couple (Americans, ex millitary) about almost exactly the same subject. Totally different. Why? Because they had been abroad

I do find that where I am in the US that those who have travelled abroad are usually much more open minded and not quite in the 'Fox News' state of mind when it comes to foreign affairs.

Those who have never left the US, or have only been to some Mexican resort full of Americans, tend to be the opposite. Was it Lewis Black who said, 'the amazing thing is there are people who have never left this country who talk about the fact we are the greatest country on Earth. How f*****g dumb is that?'

Quoting Henkybaby (Thread starter):
Going through the security check took a while since there were a lot of inexperienced travelers in line for me who did not move or did anything without shouted instructions. In the end I started barking order at them as well. “You, move to that line” “You, get a bin, remove your shoes, belt, watch and any other items”. I am not even kidding and besides: it helped.

There are a few airports in the US which have Inexperienced, Casual and Expert security lines. I think it is a great idea.  thumbsup 

I have a few times at my small regional airport had to help people out with what has to go in the bin and what stays in the bag.



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineRGElectra80 From United States of America, joined Dec 2008, 361 posts, RR: 0
Reply 19, posted (5 years 8 months 3 weeks 20 hours ago) and read 19512 times:



Quoting Henkybaby (Reply 15):
Really? Well, I consider myself to be requesting, not demanding. If my reasonable expectations are not met or the level of service is below the line for that particular product I will (eventually) demand that they fix it. Possibly I am more 'outspoken' because I know the hospitality industry pretty well or because I am a Human Performance expert... Sometimes I even get paid to voice my opinion about service levels.

I am however always polite and never use an attitude. A friend of mine (who actually is the asset manager for some of the worlds best hotel properties and who has been a hotel senior executive for years) always demands a high level of service, demands free upgrades and is a pain in the ass. But guess what? He always gets what he wants. If I really need an upgrade (I am ashamed to say) I do use his strategies and they do work.

Thanks for explaining your outlook. By reading your reports you sound like the "tough but fair" customer. You expect some things but you always credit those that exceed your expectations.

The following isn't about the tone in your reports but rather to some and maybe I'm just being sour grapes but it seems that some of these trip reports written by those who have the chance to fly on J or F have this air of entitlement to them. I have yet to have an opportunity to fly on anything above Y so I would just be grateful to be able to eat a steak at 30,000 ft. in the air as opposed to bitching that I got my champagne in a plastic cup instead of a glass, for instance.

I realize that J and F tickets can get pretty costly and these pax expect certain amenities, but in the grand scheme of things, is it really that big of a deal that a carrier is using plastic flutes?



Feel free to check out my Flight Diary: flightdiary.net/alenart
User currently offlineMilesDependent From Australia, joined Sep 2001, 856 posts, RR: 0
Reply 20, posted (5 years 8 months 3 weeks 12 hours ago) and read 18740 times:

Another great report. Hope you had a great time in Sydney. Not sure if you were still here today, but if you were, I'm sure you will agree the weather was just SUPERB.

User currently offlinePilotdude09 From Australia, joined May 2005, 1777 posts, RR: 4
Reply 21, posted (5 years 8 months 3 weeks 8 hours ago) and read 18538 times:



Quoting Henkybaby (Thread starter):
Next they even made a round through the lounge apologizing and explaining there was nothing they could do.

I've seen 2 lots of people kicked out of lounges,

Once was in the Perth Qantas Lounge. A young couple, the kids were screaming their heads out, the lounge was packed beyond capacity and the kids were just squealing like you have never heard, the staff must have had at least 100 complaints then they snapped and told these people to leave, sitting near the door you could hear the kids screaming downstairs in the normal departure area!

Second time was the other day in the AKL koru club, saw a family get escorted out by the police  Smile me being the nosey bugger i am, trying to listen and the ladie who was a yank was screaming at the cop saying she flys 30 thousand miles a year and she's friends with higher ups in politics and is going to get them etc etc not sure what they done though, must of been bad for 3 cops.



Qantas, Still calling Australia Home.........
User currently offlinePumaknight From , joined Dec 1969, posts, RR:
Reply 22, posted (5 years 8 months 3 weeks 6 hours ago) and read 18322 times:

Wow, I am really mixed about your trip report - I really enjoyed reading it and the pics are great!! But boty you did sounds bitter  Smile

Must have been the 7 hours in a dodgy lounge!!!!

p.s. only kidding, great report and thanks for sharing!!


User currently offlineB707forever From United States of America, joined Dec 2007, 459 posts, RR: 0
Reply 23, posted (5 years 8 months 2 weeks 6 days 18 hours ago) and read 17712 times:

Thanks Henkybaby. LOL. As I read your report I couldn't help saying aloud (I'm not just the President, I'm a member), Oh Queeeeen...

Anyway, it sounds like Troy treated you royally and overall, A/R380 disappointment aside, you had a great flying experience with QF, even if the ground experience at LAX stunk.

I enjoyed your drama and writing style, it reminded me of me and made me laugh.

Happy New Year.


User currently offlineRichbpor From United States of America, joined Dec 2008, 16 posts, RR: 0
Reply 24, posted (5 years 8 months 2 weeks 6 days 16 hours ago) and read 17581 times:

I guess we "God fearing Republican uber Chistians" can't plase everybody

Other that it is a good trip report.


25 Crdaus : Fabulous report! I like the way you inject humour by writing with irony and muted frustration. I also like the pics. Your observations of the LAX-SYD
26 Henkybaby : As long as you please the Lord, right? Me sounds different then me feels I suppose. I hear what you are saying and I used to agree with you. Until I
27 Flpuck6 : Hi henkybaby, I love your humor and your reports are so well written. Your anecdote about the showers in LAX cracked me up. You were right to complain
28 RP TPA : Hard to tell which group was more obnoxious.
29 AirlineBrat : Hey Henkybaby, Finally catching up on your two latest installments. As always, a great read and looking over the photo's has me thinking that it is ti
30 JCS17 : I speak four languages, I've traveled abroad extensively, I am an American, and I am a Bush-supporting (bailouts, not-so-much) conservative. Those tw
31 Henkybaby : If I will meet a Chinese who thinks Mao was a good president or a Iraqi who says the same about Sadam I will have exactly the same opinion. Besides: i
32 747LUVR : Great TR! Really enjoyed it! Loved the trip to Sydney (and ASP, CNS)last June my wife and I made, was lucky to fly Wunala Dreaming both ways across th
33 YOW346 : Great report. I would have physically harmed that shower attendant and claimed insanity. Oh, and about the political undertones, I completely agree wi
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