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AA JFK-GIG - B763 Business (Pics)  
User currently offlineLipeGIG From Brazil, joined May 2005, 11434 posts, RR: 58
Posted (5 years 7 months 2 weeks 6 days 14 hours ago) and read 15096 times:
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Flight Info:
AA977
Origin: JFK
Destination: GIG
Aircraft: Boeing 767-300ER
Dec 23, 2008
ETD: 21h25
Push Back: 21h25
Departure: 21h45
ETA: 10h25
Landed: 10h02
Load C: 27/28 (2 used by crew)
Load Y: 195/195

As i got the day off on Dec 24, i decided to book a trip to Rio (one more). First i was scheduled and confirmed for a DL flight thru ATL, but with the new non-stop service AA begin to offer (TAM does not fly JFK-GIG on Tuesdays) i postpone my DL flight (no fee because of the class) to be used as my return from vacation on January and issued a full fare Y on AA using FF miles for upgrade (in this concern, it's perfect a new flight  Smile )

As the first customer to book for this flight on C, was easy to got the upgrade immediately.

Dec 23.... i left my office in Manhattan by 18:05 (yes... crazy... ) pass very quickly at my house to get my bag and take a shower as i already arranged a car to take me to JFK. Traffic was very good because of the fact many people departed early (thanks!) and i was able to get to JFK at 19:45. Check-in on Premium area of AA TPS8 helps a lot !

Check-in was not so quick but the agent was very nice. It took me around 20 minutes to get my boarding pass and to dispatch the bags.

AA Terminal 8 view
(c) American Airlines


Check-in area (coach)
http://www.dmjmhn.aecom.com/media/4715.jpg

In the opposite, check-point was easy to clear and 5 minutes later i was going to the AA lounge. Today very convenient as my flight departs from gate 43, very close to one of the lounges.
As i'm too close to departure time, i was able to stay there for around 30 minutes.

Lounge view
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG001.jpg

Another view
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG002.jpg

At 20:48 AA staff invited us to board and i was able to get a last pic from the screens on Admirals Club
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG003.jpg

Funny...two flights  Smile but only the first one is non-stop

The sort walk helps and by the time i got to the gate i wait for 1 or 2 minutes and them they announce boarding. As no one take the iniciative i was the first one to board.

Since it was my first flight on a AA 767 Business Class i got surprised about how updated it was compared to other airlines. LCD screens, 777 type overhead bins, and for sure, a very comfortable seat !

cabin view
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG010.jpg

Bins
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG011.jpg

Good space
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG007.jpg

Seat controls
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG009.jpg

During boarding, F/As offered a welcome drink, and after a busy day, i prefer to have just an orange juice. I always ask why US airlines does not provide such drink in glassware instead of plastic cups!

http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG015.jpg

Boading process was quick and by 20:18 the door was closed and we just wait more 5-7 minutes for the cargo door to be closed also. The plane was closer to full, with just 1C available (thanks, closer to me)
The crew also offer us newspapers, the menus and the same necessary i got two years ago flying F JFK-LHR, so nothing new.

The push back begins by 20:25 exactly on time and taxi was longer, but the departure line was short (just 3 planes ahead of us) and the capitain announced we shall take off in a few minutes.
At 21:45 full power and the 767 departed JFK for the 10h flight to Rio de Janeiro.

As soon as the crew was able to take care of us, they come to get our selections of dinner and wine, that's the main page menu for this flight:

[/img]http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG017.jpg[/img]

I selected a Bordeaux wine also and a grilled chicken with the smoked salmon as appetizer.

Also, they offer us immigration/customs forms for Brazil and the nice Bose... one of the nice advantages of AA
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG023.jpg

After, they installed the entertainment (i'm asking why they do not install the PTV even with a bigger screen)

http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG021.jpg

to compare..this is the view of the seat without the PTV

http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG008.jpg

The magazine allows a comparison about the size available for the PTV

PTV working...
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG027.jpg

There's a big selection of movies, songs, tv series and games. I counted about 35 movies which is more than enough for a 10h flight !
Some good movies others not so good.

http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG029.jpg

Then the crew begin to pass with refreshing towels to prepare us for the dinner.

http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG033.jpg

So it comes wifh wine....

http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG031.jpg

Appetizer...

http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG034.jpg

and main ...



I have to say, food was very good, very taste, and it surprises me as i heard several bad comments in the past about AA. Up to this moment, they keep surprising me (doing very good)

Also, they offer desert, and i asked for an ice-cream which was also good. After, to help getting sleep i asked for a tea and this is something AA may improve. There's only one tea available while airlines like TAM come with a full selection of 8-12 different teas. It's not expensive to offer this but is very kindly to have choices.

I asked not to be called for breakfast (unless i wake up by my self)

The seat is very comfortable and i was able to sleep for about 6 hours.

I wake up about 1:20 from departure in Rio, able to have breakfast  Smile
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG038.jpg

The crew passed thru the aisle collecting the Bose and the PTV (that's a negative point compared to other airlines where you can use the PTV until landing procedure). I have to say, the crew was always very nice!

View of Minas Gerais state while approaching GIG
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG039.jpg

Over Petropolis/Teresopolis area, closer to Rio
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG041.jpg

Nova Iguaçu Airport
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG044.jpg

Finals to GIG rw 15, Caxias town
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG045.jpg

Welcome to Rio's city airspace
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG046.jpg

We landed 20 minutes ahead of schedule, and exactly 10:25 i was moving out of GIG after getting my bag, passing immigration and customs (as well as purchasing some duty free items)

In general i was surprised about AA product. They made it a very nice 767 and now just need some small improvements to provide even a better product. Hope AA ask for the rights to fly this route year-round and i may become an Exec Plat.


New York + Rio de Janeiro = One of the best combinations !
16 replies: All unread, jump to last
 
User currently offlineRobffm2 From Germany, joined Dec 2006, 1117 posts, RR: 0
Reply 1, posted (5 years 7 months 2 weeks 6 days 11 hours ago) and read 14643 times:

Nice report Felipe, muito obrigado. I hope you enjoyed your christmas break.

I'm glad to see that AA ofers an improved service to Brazil, but the removable PTVs are somehow strange. Are these things failing so often that's it better to have them remobvable at first? Or will AA install fix PTV at a later stage?

Rob


User currently offlineAvianca From Venezuela, joined Jan 2005, 5925 posts, RR: 40
Reply 2, posted (5 years 7 months 2 weeks 6 days 10 hours ago) and read 14298 times:

nice report Felipe.

Yes, the service looks better than I thought! this combining with an red-eye nonstop flight... just great!


regards
Avianca



Colombia es el Mundo Y el Mundo es Colombia
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5088 posts, RR: 55
Reply 3, posted (5 years 7 months 2 weeks 6 days 8 hours ago) and read 14049 times:

Felipe,

Thanks for the TR. We must catch up on the drink soon ... I am in NYC next week and might work from our office there. I am surprised by AA's review ... and the food does look good. Still not a fan of the seats, but definitely a vast improvement from the past.

Saludos,
A.



Live, and let live.
User currently offlineRGElectra80 From United States of America, joined Dec 2008, 361 posts, RR: 0
Reply 4, posted (5 years 7 months 2 weeks 6 days 8 hours ago) and read 14041 times:

Lipe, legal, espero que voce passou um feliz natal. Essa classe executiva parece meio velha mas que bom que voce gostou. Tudo de bom!


Feel free to check out my Flight Diary: flightdiary.net/alenart
User currently offlineAtlanta From United States of America, joined Jun 2008, 473 posts, RR: 1
Reply 5, posted (5 years 7 months 2 weeks 6 days 8 hours ago) and read 14025 times:



Quoting LipeGIG (Thread starter):
After, they installed the entertainment (i'm asking why they do not install the PTV even with a bigger screen)

I don't get it, what difference does it make installing them versus handing them out?

Atlanta



Welcome To The New Delta- The World's Largest Airline
User currently offlineLipeGIG From Brazil, joined May 2005, 11434 posts, RR: 58
Reply 6, posted (5 years 7 months 2 weeks 6 days 6 hours ago) and read 13818 times:
AIRLINERS.NET CREW
FORUM MODERATOR



Quoting Robffm2 (Reply 1):
Nice report Felipe, muito obrigado. I hope you enjoyed your christmas break.

Thanks Rob, yes i enjoyed a lot but was too short, i returned to NYC on Dec 25 night (using JJ GIG-JFK service)

Quoting Robffm2 (Reply 1):
I'm glad to see that AA ofers an improved service to Brazil, but the removable PTVs are somehow strange. Are these things failing so often that's it better to have them remobvable at first? Or will AA install fix PTV at a later stage?

I don't know the reason for them to remove Rob, may be one AA employee can give us such info.

Quoting Avianca (Reply 2):
nice report Felipe.

Yes, the service looks better than I thought! this combining with an red-eye nonstop flight... just great!

That's perfect. After 2 years waiting for such service, seems that there's space for it ! I would be a very frequent user of a daily service with the current schedule.

Quoting Abrelosojos (Reply 3):
Felipe,

Thanks for the TR. We must catch up on the drink soon ... I am in NYC next week and might work from our office there. I am surprised by AA's review ... and the food does look good. Still not a fan of the seats, but definitely a vast improvement from the past.

Abrelosojos, i'm currently in Rio for a short vacation. I will return to NYC next sunday night, but i'm sending a PM with my contact info in case you stay for more days.
Thanks !

Quoting RGElectra80 (Reply 4):
Lipe, legal, espero que voce passou um feliz natal. Essa classe executiva parece meio velha mas que bom que voce gostou. Tudo de bom!

Yes, but at the same time surprised me as it's better than current TAM seats (on their 763's)

Quoting Atlanta (Reply 5):
I don't get it, what difference does it make installing them versus handing them out?

Just a matter of availabitity. If you have them installed you may use more while as they need to handling and store, they removed the PTV about 1 hour before landing.



New York + Rio de Janeiro = One of the best combinations !
User currently offlineAvianca From Venezuela, joined Jan 2005, 5925 posts, RR: 40
Reply 7, posted (5 years 7 months 2 weeks 6 days 5 hours ago) and read 13782 times:



Quoting LipeGIG (Reply 6):
That's perfect. After 2 years waiting for such service, seems that there's space for it ! I would be a very frequent user of a daily service with the current schedule.

I guss at least once a month ?



Colombia es el Mundo Y el Mundo es Colombia
User currently offlineLipeGIG From Brazil, joined May 2005, 11434 posts, RR: 58
Reply 8, posted (5 years 7 months 2 weeks 6 days 4 hours ago) and read 13584 times:
AIRLINERS.NET CREW
FORUM MODERATOR



Quoting Avianca (Reply 7):
I guss at least once a month ?

Yes, and some months, probably twice  Smile
In general 15-18 trips per year to Brazil, 12 for Business, 3-6 for leisure



New York + Rio de Janeiro = One of the best combinations !
User currently offlineMauiman31 From United States of America, joined Sep 2007, 450 posts, RR: 0
Reply 9, posted (5 years 7 months 2 weeks 5 days 11 hours ago) and read 12800 times:
Support Airliners.net - become a First Class Member!

Glad to hear you had a good AA J experience. Thanks for report.

Quoting Robffm2 (Reply 1):
Are these things failing so often that's it better to have them remobvable at first? Or will AA install fix PTV at a later stage?

This was a cost saving feature of the AA Business Class cabin upgrade. They don't load the PTV's in J/F on 763 domestic flights. They just use the overhead screens.


User currently offlineLH4116 From Sweden, joined Aug 2007, 1711 posts, RR: 14
Reply 10, posted (5 years 7 months 2 weeks 4 days 20 hours ago) and read 11954 times:

Nice report Felipe!

The seats on AA's J class looked great, and the interior also looked nice and fresh.
When ir comes to the food it looked great, i really liked the presentation of the food. In my opinion AA seem to offer much better food than on most EU airlines. Though i didn't see a pic of the main course, i assume that the pic didn't work.

Quoting LipeGIG (Thread starter):
After, they installed the entertainment (i'm asking why they do not install the PTV even with a bigger screen)

If they're going to install in-seat PTV's they'll have to do a big bunch of wiring, which can cost a fortune. If they were going to install PTV's they would might just have done the wiring at the same time as they installed the new seats.

Regards
Jonas



SAS Plus is Business Class made faux!
User currently offlineAA767400 From United States of America, joined Jan 2001, 2360 posts, RR: 26
Reply 11, posted (5 years 7 months 2 weeks 4 days 19 hours ago) and read 11893 times:



Quoting LipeGIG (Thread starter):
I always ask why US airlines does not provide such drink in glassware instead of plastic cups!

Under U.S. FAA regulations, no glassware is permitted during boarding, taxing, takeoff and landing. It's just a rule the FAA has.

Quoting Atlanta (Reply 5):
I don't get it, what difference does it make installing them versus handing them out?

AA wanted to cut corners to save money. Hence the new seat without a built-in system. They learned the hard way, and now decided to install a built-in system on their 18 757s in J class. All 777s have the built-in systems in all classes. I can tell you that installing these devices, and collecting them from passengers is a very big draw back for both Crew and passengers alike. People still want to watch something for the last hour, and don't want to be woken up to have their system collected. But like I said, AA has learned the hard way from the feedback received by passengers and Crew alike.

Great trip report Felipe!



"The low fares airline."
User currently offlineLipeGIG From Brazil, joined May 2005, 11434 posts, RR: 58
Reply 12, posted (5 years 7 months 2 weeks 4 days 14 hours ago) and read 11679 times:
AIRLINERS.NET CREW
FORUM MODERATOR



Quoting LH4116 (Reply 10):
Nice report Felipe!

Thanks !

Quoting LH4116 (Reply 10):
The seats on AA's J class looked great, and the interior also looked nice and fresh.
When ir comes to the food it looked great, i really liked the presentation of the food. In my opinion AA seem to offer much better food than on most EU airlines. Though i didn't see a pic of the main course, i assume that the pic didn't work.

Sorry about that, didn't paid attention to the link probably, here it is
http://i193.photobucket.com/albums/z293/andrefelipe-rio/JFKGIG035.jpg

Quoting LH4116 (Reply 10):
If they're going to install in-seat PTV's they'll have to do a big bunch of wiring, which can cost a fortune. If they were going to install PTV's they would might just have done the wiring at the same time as they installed the new seats.

But all is ready on the seat. F/A's just need to place the PTV inside the seat and connect to the power port, also on a covenient position.

Quoting AA767400 (Reply 11):
People still want to watch something for the last hour, and don't want to be woken up to have their system collected. But like I said, AA has learned the hard way from the feedback received by passengers and Crew alike.

Agree 100% is not good for both F/A and passengers. AA should rethink about this issue.

Quoting AA767400 (Reply 11):
Great trip report Felipe!

Thanks AA767400.

Quoting AA767400 (Reply 11):
Under U.S. FAA regulations, no glassware is permitted during boarding, taxing, takeoff and landing. It's just a rule the FAA has.

And thanks for the valuable information also.



New York + Rio de Janeiro = One of the best combinations !
User currently offlinePumaknight From , joined Dec 1969, posts, RR:
Reply 13, posted (5 years 7 months 2 weeks 4 days 14 hours ago) and read 11676 times:

nice report - The biz class looks good. Although that screen does look a little like an after thought  Smile

User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 14, posted (5 years 7 months 2 weeks 4 days 7 hours ago) and read 11422 times:

Lipe, thanks for the great work.

Quoting LipeGIG (Thread starter):
the nice Bose... one of the nice advantages of AA

Very interesting added value.

Quoting Pumaknight (Reply 13):
Although that screen does look a little like an after thought

I would also say the screen is really small and perhaps the most important negative aspect of AA new hard product.

Otherwise, it seems AA came a long way and is improving its product, although it still has plenty to do to catch up with its OW partners.

Could anyone clarify whether the same seats are used on the B762 domestic/trans-continental flights? Any ideas whether the B763 domestic would also be updated?

Thanks,


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8534 posts, RR: 54
Reply 15, posted (5 years 7 months 2 weeks 4 days 5 hours ago) and read 11268 times:
Support Airliners.net - become a First Class Member!

Nice report and pictures, thanks for sharing.

Starter looks good, not so sure about the main though.

Quoting LipeGIG (Thread starter):
After, they installed the entertainment (i'm asking why they do not install the PTV even with a bigger screen)

- I'm really not liking this, looks really cheap!

Quoting LipeGIG (Thread starter):
I wake up about 1:20 from departure in Rio, able to have breakfast

- What on earth is that, looks terrible!

Quoting Mauiman31 (Reply 9):
This was a cost saving feature of the AA Business Class cabin upgrade. They don't load the PTV's in J/F on 763 domestic flights. They just use the overhead screens.

- I see, really not keen on this though, looks very poor!

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineAA767400 From United States of America, joined Jan 2001, 2360 posts, RR: 26
Reply 16, posted (5 years 7 months 2 weeks 3 days 21 hours ago) and read 11039 times:



Quoting Hardiwv (Reply 14):
Could anyone clarify whether the same seats are used on the B762 domestic/trans-continental flights? Any ideas whether the B763 domestic would also be updated?

The 762 fleet are all 3 class equipped. They are in the process of putting in lie-flat seats in F. J will remain with no lie-flat seats. All 763s are equipped the same. All have 30 J seats, but on domestic runs they do not have the portable IFE systems.

Quoting BA319-131 (Reply 15):
I'm really not liking this, looks really cheap!

That is exactly what AA was going for, saving money and not caring how cheap it looked. Sad, I know.



"The low fares airline."
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