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EI - DUB-SNN-DUB - The Lounges Make Me Cry - Pics!  
User currently offlineClassicLover From Ireland, joined Mar 2004, 4656 posts, RR: 23
Posted (5 years 10 months 2 weeks 5 days 2 hours ago) and read 8374 times:

Date: 12 Jan 2009
Route: DUB-SNN
Flight: EI133
Aircraft: EI-EWR - A330-200
Seat: 12K assigned, 13A
Dep: 1130 Arr: 1215

I had to go to Shannon for work and of course I decided to fly, as one does. As I am being made redundant from work in 2 months, I thought I should get in all the flying I can before I go...

So I arrived at the airport in Dublin at around 9:45... I got my Boarding Pass from the FastPass (having checked in online the day before)... proceeded through the Domestic/Fast Track and was through and into the lounge in seconds.

There are some changes... the original door to enter the lounge is now closed and you enter through the next door... the lounge has been halved!

Yes, true - it's been halved! This is now the lounge...



They have removed "the crappy little desks" as I once described in a report, and they have also removed the shitty Internet pay terminal.

On the table are...

http://i33.photobucket.com/albums/d55/ClassicLover/Image011-Copy.jpg

There are crystal bowls... one would suggest they put fruit in them. At the moment the only snacks in the lounge are calorie inducing chocolates. Since the bowls are empty and decorative, fruit might be a good idea. Listening EI?

Meanwhile I worked out my favourite gripe with the Dublin Gold Circle Lounge...



There is an amazing view out over the apron. All the Gold Circle Lounge seats face inwards. It would be a hell of a lot better if they were arranged so that people were seated side to the window so they could look out at the tarmac action, a la BA in Gatwick. It makes sense. I don't know why the GC lounges are inward looking, it is bad...

Anyway, soon it was time to leave...

http://i33.photobucket.com/albums/d55/ClassicLover/Image013-Copy.jpg

I boarded my aircraft, the A330-200, and seated myself in 12K. Alas, it has no window, which I had forgotten about.

Anyway, I told the F/A I was in 12K and I had no window. She said, "Oh, it does!" - and I showed here and she was like, "Oh, it doesn't... you can sit anywhere once we're closed up" - and so I did. She saw me again and said, "I think it's okay to move now" - so I thumbed towards Premier Class and said, "Premier?" with a big grin and she said, "Ahh no - you're very cheeky for asking!!" - to which I agreed, and sat in 13A.

It was an old aircraft so no PTV and no new seats... so nothing special to report on the 25 minute flight.

We took off, we landed - it's a quick flight to Shannon. Deplaned and I went to work...

Date: 13 Jan 2009
Route: SNN-DUB
Flight: EI125
Aircraft: EI-LAX - A330-200
Seat: 15A
Dep: 1140 Arr: 1225

I left the hotel and arrived at the airport at about 10am. Proceeded to the Rineanna Lounge as I have done before, and have more to share... I had to sign in as I was on a Bank of Ireland Gold Visa, and was one of three people in the lounge. This is the only EI lounge with free Internet (courtesy of Shannon airport) so I hit the net...

One thing that is good is that it has showers!

The "toilets" / bathroom...



With power shower...



The lounge...

http://i33.photobucket.com/albums/d55/ClassicLover/Image016-3.jpg

The single computer terminal thanks to Shannon airport...



The frosted glass like the Dublin lounge...



Looking towards the bar...

http://i33.photobucket.com/albums/d55/ClassicLover/Image019-4.jpg

As nice as the lounge was, my seat had obviously had something spilt on it before as it was quite skanky...

http://i33.photobucket.com/albums/d55/ClassicLover/Image020-3.jpg

They even have a separate TV room!



Anyway, I soon proceeded to Gate 6, for my bag search and then we boarded. Unlike the previous flight, the Safety Demo was on Video, through old school video screens...



Gotta love a TV that appears where the oxygen masks should be  Wink Anyway, the pilots made an announcement that no-one could hear and off we went... flying to Dublin!





It was a good flight, with the crew announcing many times that the ORD bound passengers should let the DUB passengers off first. So we landed, I was one of the first off, and back to work again.

Aer Lingus... please, when the new Terminal is open, have a decent lounge... a lot of people use it (I ran into my old CEO on the way to Phoenix in it!) and it should at least be world class considering what people pay for Premier. Otherwise, all was as I expected - a quick flight, safe, comfortable and no frills.

My main beef will be and will continue to be the lounges. However since I am being made redundant, I will also lose my Gold Visa (damned EI for not being oneworld, as I can no longer use my Gold QF card for entry!) ... so who knows what will happen!

Anyway, thanks for reading  Smile


I do quite enjoy a spot of flying - more so when it's not in Economy!
9 replies: All unread, jump to last
 
User currently offlineFLIEGER67 From UK - England, joined Sep 2003, 5177 posts, RR: 55
Reply 1, posted (5 years 10 months 2 weeks 5 days 1 hour ago) and read 8273 times:

Hey, Trent,

interesting read and also a good insight lounge-wise.
Once more on the Intra-Irish A330´s.
Let me think about it doing that also later in the year.

Quoting ClassicLover (Thread starter):
As I am being made redundant from work in 2 months, I thought I should get in all the flying I can before I go...

Good luck for more flying and also another job opportunity soon.

Regards,
Markus (FLIEGER67)



Next: London City connections!.
User currently offlineRineanna From Ireland, joined Jan 2007, 880 posts, RR: 13
Reply 2, posted (5 years 10 months 2 weeks 5 days ago) and read 8212 times:

Hey, nice report. Liked the contrast of lounges and the pics.


Rineanna.


User currently offlineEI320 From Ireland, joined Dec 2007, 1447 posts, RR: 0
Reply 3, posted (5 years 10 months 2 weeks 5 days ago) and read 8159 times:

Hi Trent, nice report, enjoyed reading it!

As for the lounges, well the DUB lounge looks so much more crammed. One of the best features about it before was the space, plenty room to move around. Pity to see it being downsized. I guess to make the lounge even less attractive they had to cut it's size, because everything else was already as basic as possible. Shame.

Quoting ClassicLover (Thread starter):
This is the only EI lounge with free Internet (courtesy of Shannon airport) so I hit the net.

The lounge in SNN is no longer an EI one. The airport previously had 2 lounges, the airports' own lounge and the EI one. When EI decided to cut their lounge here, the airport moved in and took it over. It hasn't been refurbished since then, so it still has the same decor as the EI DUB/LHR lounges. It's a nice lounge though and the staff are nice, the only thing missing is ramp views, quite a big disadvantage really.

Quoting ClassicLover (Thread starter):
Aer Lingus... please, when the new Terminal is open, have a decent lounge... a lot of people use it

 bigthumbsup   yes 

Thanks for sharing,

EI320


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 4, posted (5 years 10 months 2 weeks 4 days 23 hours ago) and read 8082 times:



Quoting ClassicLover (Thread starter):
As I am being made redundant from work in 2 months, I thought I should get in all the flying I can before I go...

Sorry to hear that. I hope something else comes along too. Damn this economic crisis as I have lost 5 colleagues already.

Quoting ClassicLover (Thread starter):
All the Gold Circle Lounge seats face inwards. It would be a hell of a lot better if they were arranged so that people were seated side to the window so they could look out at the tarmac action, a la BA in Gatwick.

Come on... the chairs were not achored to the ground.



Welcome to my starry one world alliance, a team in the sky!
User currently offlineOA260 From Ireland, joined Nov 2006, 27248 posts, RR: 60
Reply 5, posted (5 years 10 months 2 weeks 4 days 13 hours ago) and read 7703 times:

HI Trent,

Nice report but lounges are poor. EI lost the premium market a long time ago. The lounges used to be decent but were left to decay and get dirty. One reason I left EI GC Club.

The shower is poor also. A Mira electric shower !! I know them well....not that great.IMHO

Hope EI pick their socks up with T2 lounges as you say. Only time will tell.

Sorry about your redundancy. I might not be that far behind you. Sign of the times.


Regards

Philip


User currently offlineEIEIO From Ireland, joined Jan 2009, 24 posts, RR: 0
Reply 6, posted (5 years 10 months 2 weeks 4 days 12 hours ago) and read 7644 times:

Great trip report!

Quoting ClassicLover (Thread starter):
"I think it's okay to move now" - so I thumbed towards Premier Class and said, "Premier?" with a big grin and she said, "Ahh no - you're very cheeky for asking!!"

Always worth a try!

EI-EIO



Upcoming flights: DUB-LHR-DUB (BA)
User currently offlineClassicLover From Ireland, joined Mar 2004, 4656 posts, RR: 23
Reply 7, posted (5 years 10 months 2 weeks 1 day 9 hours ago) and read 7031 times:



Quoting FLIEGER67 (Reply 1):
Good luck for more flying and also another job opportunity soon.

Thanks a million!

Quoting EI320 (Reply 3):
As for the lounges, well the DUB lounge looks so much more crammed. One of the best features about it before was the space, plenty room to move around. Pity to see it being downsized. I guess to make the lounge even less attractive they had to cut it's size, because everything else was already as basic as possible. Shame.

This is true - I'd never seen so many people crammed into such a small space before. It meant the place was hopping, but still, it was better when it was larger.

The other half of the lounge is becoming a Cabin Crew briefing room apparently, I asked one of the lounge attendants.

Quoting EI320 (Reply 3):
The lounge in SNN is no longer an EI one.

You're right! Up until you said that, I thought it was an EI lounge, as it had "Aer Lingus Gold Circle Lounge" on the EI web site. It's now been changed on the website and says Rineanna Lounge now.

Thanks for the heads up!

Quoting Ryanair!!! (Reply 4):
Come on... the chairs were not achored to the ground.

Do you go about rearranging the furniture when you're in a lounge? You'd be mistaken for the help, not a good thing!

 Smile My suggestion is perfectly valid and should be instituted - so sayeth I  Smile

Quoting EIEIO (Reply 6):
Always worth a try!

Definitely! Love your username btw - funny  Smile



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineEIRules From Ireland, joined Aug 2007, 827 posts, RR: 10
Reply 8, posted (5 years 10 months 2 weeks 1 day 7 hours ago) and read 6983 times:

Nice report Trent (should I call it a trip report or a lounge report?).

Another clear indication of just how far EI have nosedived in the past number of years. Those lounges especially the one in DUB look crap. How on earth can EI hope to attract premium customers away from other airlines when theu cant even offer you an apple or a sandwich in their home hub. I generally avoid trying to fly them anymore, they're just mediocre and that impression is given before you even get off the ground!

Great pics though and it paints a true picture of where EI are currently at.

Well done
Andrew



Next Flights: EI DUB-LHR A320, BA LHR-SFO B744, UA SFO-LAS A320, BA LAS-LHR B744, EI LHR-DUB A320
User currently offlineClassicLover From Ireland, joined Mar 2004, 4656 posts, RR: 23
Reply 9, posted (5 years 10 months 1 week 1 day 4 hours ago) and read 6513 times:



Quoting EIRules (Reply 8):
Another clear indication of just how far EI have nosedived in the past number of years. Those lounges especially the one in DUB look crap. How on earth can EI hope to attract premium customers away from other airlines when theu cant even offer you an apple or a sandwich in their home hub. I generally avoid trying to fly them anymore, they're just mediocre and that impression is given before you even get off the ground!

Especially at the price they charge for Premier... it's just unbelievable what they charge, but it's obviously working for them or they wouldn't charge that much.

Really hope the new lounge in T2 is befitting of a lounge for Aer Lingus' home airport. Really, you can third party all the lounges, but the hub lounge should be amazing. RJ has an eyepoppingly good lounge in Amman, so EI should in Dublin.

Let's see... wireless Internet throughout, shower suites (3-5), Premier pax to use the lounge as an arrivals lounge (since all the flights from the USA arrive in the morning), wine, champagne, biscuits, tea, coffee, soft drinks, some fruit and sandwiches - as a minimum. A TV is probably necessary, and flight information screens. If the thing has a view of the apron, have the seats arranged so that they're side on to the windows.

The lounge staff should also have a computer and boarding pass printer.

Considering EI whore their lounge out to other airlines (as they should), it would only be more attractive for airlines to choose to use the EI lounge as a third party lounge rather than Anna Livia. EI marketing should be actively seeking these airlines to steal them from the competition... for example all the oneworld airlines use Anna Livia, when really they should be in the EI lounge.



I do quite enjoy a spot of flying - more so when it's not in Economy!
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