Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Trip Report Quicky: MEL-HKG In CX First  
User currently offlineHenkybaby From Netherlands, joined May 2008, 593 posts, RR: 4
Posted (7 years 3 months 3 weeks 2 days 2 hours ago) and read 12185 times:


Glad to be of service!

CX 104
Seat 2A
Dep 15:35
Arr: 21:45
Flight time 9:10 hours.

I am running way behind on my TRs. The moment I got back to NL I was caught in the grind. You know how it goes. I will try to catch up, but I will have to sacrifice some detail. Please bear with me.

I left my hotel at January 17th at 10:00am. I had stayed at the Langham in Melbourne. Excellent hotel in an excellent location, although I would prefer something more ‘uptown’ like the Marriott. I was slightly disappointed that the hotel did not notice it was my birthday, but hey: I was leaving anyway.

The Langham hotel room

Langham hotel on the right bank

I left early because my rental car agreement ended at 11am although my CX flight did not leave until 3:35pm. No problem since Melbourne also has a new QF First lounge. 4 hours to relax. Or so I thought.

My convertible

When I arrived at MEL I noticed that there were no CX desks open at all. I was travelling on a paper ticket so I was unable to OLCI. I asked the QF desk if they could get me a BP. No. They advised me to go upstairs to the CX offices, but they were closed. Sunday. Next I called CX in HKG asking them how to proceed. They told me the counters would not be staffed until 3 hours before the flight. I would have to wait for 95 minutes.

I don’t think so. I want my massage and my food. It was my birthday for crying out loud!  

I looked carefully at my paper ticket and it does say boarding pass. The date and flight number were correct (about the only one still the same since the original issue) so I went for it. I took the coupon from the paper ticket and bluffed my way through customs. People looked amazed and bewildered but I basically just smiled and said “must have been a long time since you saw one of those, no?”. They all smiled back and let me through. Probably a bad thing I did, but I was on my way to the QF First lounge.

I passed by the CX lounge on the way, but that was still closed. Also I could not find a CX transit desk. Happy birthday to me and hello to the QF First lounge desk. “Er… how? Why? What?” Clearly my illegal entry airside caused some confusion. At the time of booking I was a mere Silver and it took a while before they had identified me as a BA Gold (OW Emerald) even though I could show them the QF First boarding pass from my last flight identifying me as OW Emerald. Once that was resolved everybody wanted to know how the h*ll I got past security. They all found it both funny and disturbing.

In all the confusion nobody noticed it was my birthday. Not that I expected anything, but from a service perspective not a good thing. The lounge was perfect, much like SYD. Excellent food section (restaurant style) and not too busy. There were a lot of passengers because there were some cancellations and delays, but they departed within 30 minutes of my arrival.

Service was less attentive than SYD. Less interested. Still the food was very eatable and the wine excellent. My hangover did not permit me to fully enjoy it though. Getting a Spa treatment was no problem (I could choose between 6 slots) and if I wanted I probably could have booked two. After securing my treatment (facial) I went to the CX lounge to check in for my flight.

CX Lounge

When I arrived there the whole spectacle of surprise and astonishment repeated itself. They actually had to call in the boss to check me in. Maybe I should have lied and said I was in transit. It took about 30 minutes before they could check me in, but I left the (gloomy) lounge with a boarding pass in hand. She even advised the QF First lounge… Nobody noticed my birthday at CX either.

CX Lounge

Back in the lounge I decided to take some pictures of the spectacular view you have of the planes below you. Unfortunately the windows are tinted ruining the white balance.





It was time for my Spa treatment. Not a half cocked treatment like you get at Elemis, but a real, shirt off 45 minute treatment. She was extremely nice and provided me with an excellent hangover remedy. Again she did not notice the birthday, but she is forgiven.

How the other half.. er.. lives.

Oddly enough the CX104 was not on the boards in the QF lounge. I was relaxing when one of the staff came for me to tell me the flight had started boarding and they were waiting for me. The gate was only a short walk and I arrived halfway during the boarding process. I already knew we were flying old First so no disappointment there.


I was escorted to my seat and I immediately felt a difference between BA/QF and CX First. More service oriented and less amicable. It has its pro’s and con’s. The flight was full of Chinese and there was just one other ‘foreigner’ in First. The attention of the crew seemed to be focused on an elderly couple in the front row (middle seats). Especially the old lady was pampered like she was the Queen of Sheba.

The old style First seats are still mighty comfortable and I had a pleasant flight. The handed us PJs (they are really nice and even stylish!) but I decided to keep them for later use.

Seat 1A was reserved as a crew rest for the pilot (on such a short flight?) but all other seats were occupied. Could not comment on J and Y but both looked pretty solid.

The food on board was as good as it gets at altitude. We started with the usual caviar and champagne. I will stick out my head and say ‘boring….’

The cannot remember what it was soup

Kung Po chicken

Chocolate thingy and vanilla ice. Too nice and I forgot to take a picture before I attacked.

Good flight, comfortable and great service but again: nobody on board noticed my birthday.

Almost there

We arrived in HKG more or less on time (21:45) and getting to and through customs was a breeze. I was nr 2 at the customs desk. I had decided to take the airport express train to Kowloon station and from there a taxi to the Langham Place, my hotel.

Taking the train is easy. Strange that you cannot use your credit card to pay for a ticket in the machines. You need HKG dollars. There are but a few ATMs at HKG arrivals.

The train ride was quick and pleasant. Taxi’s at Kowloon station are overly organized. They have boarding gates… (no kidding). I was at my hotel after a 15 minute cab ride. Up to the club level to check in and that was a pleasant surprise. The best club lounge I can remember of any hotel ever. Massage chairs, food, view, exclusive feel…

Langham Club room

The view from my room

And guess what? They DID notice my birthday. Upgrade and birthday cake and all.

As always: I appreciate your comments and hope you enjoyed the read.

[Edited 2009-02-04 14:07:53]

[Edited 2009-02-04 14:15:53]

Wherever you go, there you are!
5 replies: All unread, jump to last
User currently offlineQantasistheway From Australia, joined May 2008, 318 posts, RR: 1
Reply 1, posted (7 years 3 months 3 weeks 2 days 2 hours ago) and read 12053 times:

Well Happy Birthday mate, even if it is a bit belated. I'm surprised nobody noticed, especially on board. What a lovely flight, and a great trip report. This series is really great and I am eagerly awaiting the next section. Also, what type of fare is this? And how is it bookable? I ask as my parents are interested in taking such a trip - however probably in J instead of F.


User currently offlineHenkybaby From Netherlands, joined May 2008, 593 posts, RR: 4
Reply 2, posted (7 years 3 months 3 weeks 2 days 1 hour ago) and read 12012 times:

It is a One World Explorer ticket. Bookable online (www.oneworld.com) though probably best booked via AA (least taxes and surcharges). Your point of departure determines the price. South Africa is by far the cheapest (prices also on oneworld).

Oneworld now has a jubilee discount of 10% (!) if you book before April 30th (I believe).

Wherever you go, there you are!
User currently offlineTriple7man From Thailand, joined May 2005, 788 posts, RR: 0
Reply 3, posted (7 years 3 months 3 weeks 1 day 22 hours ago) and read 11663 times:
Support Airliners.net - become a First Class Member!

I'm surprised no one else noticed either, especially CX, given they are known for their service. A few years ago I was flying as an airline employee on CX LAX-HKG. I asked if I could visit the cockpit (this was before 11 September) and the f/a said she would ask the cockpit. She told me later this was a training flight and they would not be able to accomodate me. Another f/a later asked me if I was angry or upset about it. I told her I was disappointed I couldn't go in the cockpit, but I also understood it was a training flight. And on several occasions on CX I have been privileged to sit in the cockpit for takeoff and landing.
I later remarked to an f/a that I would be flying HKG-LAX in a few days, on my birthday. Well, later in the flight as I was walking about the cabin in f/a called me and presented me with a birthday card which they hand made and was signed by all the crew, including the captain. She presented me with a box of chocolates. Later on in the flight, another f/a came to me and told me since it was my birthday they are taking me up in the cockpit.
CX does go above and beyond...I'm surprised you didn't get it as a first class passenger.

Have you kissed a 777 today?
User currently offlineLuv2fly From United States of America, joined May 2003, 12341 posts, RR: 45
Reply 4, posted (7 years 3 months 3 weeks 1 day 22 hours ago) and read 11662 times:
Support Airliners.net - become a First Class Member!

For what it matters, Happy Belated Birthday! Like always a very enjoyable read.

You can cut the irony with a knife
User currently offlineMilesDependent From Australia, joined Sep 2001, 881 posts, RR: 0
Reply 5, posted (7 years 3 months 3 weeks 1 day 20 hours ago) and read 11499 times:

Great report, am enjoying your RTW.

I agree it's pretty bad no one noticed your birthday. I remember I flew SQ on my birthday in ECONOMY and they noticed and had a cake for me. I was not even PPS (only star gold).

Top Of Page
Forum Index

Reply To This Topic Trip Report Quicky: MEL-HKG In CX First
No username? Sign up now!

Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)

Similar topics:More similar topics...
Mini Trip Report About Domestic Flights In China posted Sun Apr 30 2006 21:25:07 by AA2MM
My First Trip Report! CO CLE-IAH-HNL W/pics posted Sat Oct 4 2008 00:51:40 by Cruiseshipcrew
MY First Trip Report! CO 1833 LGA-IAH (Revised) posted Thu Oct 2 2008 11:01:58 by JFKALLTHEWAY
First Trip Report: AA 18 SFO – JFK : J Cabin posted Tue Aug 5 2008 21:22:47 by WannabeFlyboy
A Lucky Trip On SQ's 777-300ER In First Class posted Tue May 20 2008 10:30:16 by Stargold
Emirates First Class Trip Report, Help posted Wed May 7 2008 12:47:04 by Readytotaxi
United 895 HKG-SIN Trip Report posted Sun Jul 15 2007 07:18:53 by FlyDreamliner
Emirates 384 - BKK-HKG Trip Report posted Sun Jul 15 2007 04:45:09 by FlyDreamliner
First And Last Trip Report Of AN24 XU-U4A -PMT Air posted Sat Jun 30 2007 03:23:40 by Aussie_
GLA 'spotting Trip' Report - VS First Flight posted Sun Jun 24 2007 20:34:58 by Pawsleykat
Swiss A320 Pilot Trip Report - Europe In 4 Days posted Thu Feb 11 2010 10:42:56 by sandroZRH
Tiger Airways Report SYD-MEL In Y With Link posted Tue Feb 9 2010 19:49:56 by Carfield
UA Economy Plus CMH-SYD (First Trip Report) posted Wed Oct 21 2009 14:57:48 by HOOB747
HKG,MFM,TPE,SIN,BKK In CX C And BR Y (201 Pic) posted Tue Aug 25 2009 11:31:16 by Sutrakhk

Sponsor Message:
Printer friendly format