NZ99 From Australia, joined Dec 2007, 69 posts, RR: 0 Posted (7 years 3 months 2 weeks 3 days 6 hours ago) and read 32767 times:
EK418 - Emirates 777-300ER Inaugural Flight to CHC
Greetings to you all. I trust you all enjoyed the festive season, and are looking forward to a big 2009. Its going to be a big year for myself, a year of new horizions and hopefully a year full of lots of flying.
And Now Welcome to my 7th Trip Report. If you haven't read my previous reports, feel free to have a look:
Time for me to complete another trip across the Tasman Sea, and jump aboard the inaugural 777-300ER to Christchurch. Did my outbound sector on a very tired and shabby looking Air New Zealand A320 in the old configuration. Very worn and tired looking interior, not worth wasteing time writing a report... Enjoyed a great week in NSW which came to a end all too fast, but i wasn’t worried as i had my first ever 77W trip ahead of me.
II> Pre Flight
The Day began very early on, just after 6am. Was out the door by 7am and in the car to the CBD with my brother. I then jumped on the train, and 6 stops, 20 minutes and $10 later i was at Sydney’s Terminal 1.
Emirates Office on my way to the airport
As expected, things were buzzing at that time of day, various flights heading north to Asia, as well as many flights to New Zealand were busy checking in. Check In’s for airlines like Asiana, Air China etc were horrible with giant snake queues formed.
I made my way swiftly through the crowd to check in row H, where the entire island was dedicated to Emirates today. One side for economy and web check in, and the other for business and first customers. There was no queue at check in by this time and i was checked in within a few minutes.
Customs was right opposite Row H and although there was a decent queue, a large quantity of officers made for only a queue time of around 5-10 minutes. Security was swift, and within 20 or so minutes of arriving at the terminal i was airside. It was relatively busy in the C concourse of Terminal 1 today, SQ 744 to SIN, UA 744 to MEL, OZ 772 to ICN, KE 744 to ICN as well as the Inaugural EK A380 to AKL were all departing within an hour as well a numerous trans-tasman flights operated by Air NZ. The Queues for boading the A380 were absolutely massive, and it took over 40 minutes to board the beast. I did feel sympathetic for the people in the long economy queues.
My 77W arriving from Bangkok Suvarnabhumi
QF 380 taking off on a ferry flight to MEL
My 77W nearing the gate
And the beast, A6-EDD, about to depart for Auckland EK412
SQ380, Now i’ve seen every operator of the 380 today
The Airbus Lads helping EK out im guessing
I had around 90 minutes to kill before my flight boarding. Sydney Airport has several free internet kiosks around the terminal, however this morning all of these had many people waiting, so i decided to flag this for a cheap pay computer.
Boarding commenced at Gate 59 just a few minutes late and was extremely slow. I sat next to the gate for at least 25 minutes before the queue subsided, when i was finally got to the aircraft i was greeted by 2 Asian crew
“Good Morning Welcome Aboard”
“Just Round here to the right sir, Enjoy your flight.
III > Flight Details
Emirates flight 418
Sydney Kingsford Smith to Christchurch International
Aircraft: Boeing 777-300ER A6-EBJ
My Log: 34th 777 Flight 1st Flight on this A/C and 77W Type
Departs: SCH:1015 ACT:1032
Arrives: SCH:1515 EST:1500 ACT: 1506
First Flight on 08DEC05
Delivered to EK on 21DEC05
IV> Boarding & Departure
When i arrived to my row i already had 2 seat mates, oldish ladies who were off for a spa holiday in New Zealand. Upon sitting down it suddenly struck me how full the plane, we were practically packed to the rafters! I didnt find the seat width that bad as well, and leg room was fine for this journey, no issues there.
We pushed off gate 59 and onto taxiway golf just after our scheduled departure time 1015. After waiting for an Air Canada 77L to pull into into gate 58 we began our taxi. The safety demonstration was then played, first in Arabic and then in English
We made a slight left turn after departure and headed northwest toward richmond for quite a while before making a large right turn toward christchurch. The climb out was smooth and before we knew it we were at 35000 feet, our cruise altitude across the ‘ditch’ today.
The Crew on todays service were predominantly of asian decent as well as a few english crew. The languages spoken by the crew on todays flight ranged from Polish to Thai and everything in between. A young thai girl looked after my portion of the plane, and boy she sure looked liked she didn’t want to be there. But luckily the crew made up for her as all the other staff were fantastic.
Brunch was on offer on todays service, the menu looked like the following:
Fresh Seasonal Fruit
Swiss Cheese Omelette
a light and fluffy omelette filled with swiss cheese
and served with a tangy capsicum sauce,
green beans, sauteed button mushrooms and
mini croquette potatoes
Creamy Chicken Korma
Served with fragrant saffron rice and seasonal
Raspberry Marble Cake
Vanilla and Raspberry marble with chocolate
icing and berry coulis
Meal Service began around 40 minutes after departure. The crew who were distributing meals were extremely unorganized, always having to refer to the menu, and when they didn’t have my meal option (the chicken) the simply gave me the preset tray and kept serving others. What the hell!!! anyway i ate my roll and cheese and crackers, then after around 10 minutes, i had a hot meal thrown at me, no apologies it basically got thrown at me!!! i even queried to myself at that time, is this really Emirates???
My Tray, with no meal......
The original ICE system was available on this earlier generation 77W. I was really use to the system, and it has some good entertainment options, however ive noticed that their movie selection has really deteriorated. There was hardly a decent movie on there! I was expecting to see a few new releases but nothing. The movie of the month was High School Musical 3!! no thank you!
ICE Main Menu
Forward Camera Menu
BBC News Service
NZ Arrival Card
The remainder of the flight passed very quickly. It was a rather short flight time today of just over 2 and a half hours. Decent came off the west coast of the South Island, near Hokitika. No good views of the southern alps today, many thick layers of cloud covered the great views today.
IX> Landing & Disembarkation
Our landing path today took us north of the city towards Rangiora and out to the coast, before making a right turn to line up with runway 20. We touched down a little after 3pm, to a mild Christchurch day.
I would have to include the 77W took a very long time to stop, almost the entire runway, even in all my flights to CHC in the 744 and 772 i have never used up so much runway on landing..
After taxiing along alpha to the international terminal, the captain came over the p.a to announce that we would get a water cannon salute, as this was the first 777 flight to CHC. All the passengers got a tad excited, especially me.
On Arrival at Stand 34
After all the calamity we pulled up to Gate 34, and quickly disembarked. Customs was the busiest i had ever seen at CHC but because my bag met me at the carousel straight away i was still out in good time
The View of the Bird from the Car-Park
X> Final Comments
In conclusion, i feel that it was only the crew who spoilt another decent flight on EK, all other aspects of the EK experience were up to scratch!!
My Rating: 8/10
Well Thanks for reading this far, All comments and suggestions for future reports would be fantastic!!!
Wouwout From Australia, joined Dec 2007, 128 posts, RR: 0
Reply 5, posted (7 years 3 months 2 weeks 3 days 2 hours ago) and read 32767 times:
excellent report. Some of you experiences mirror mine on a 777-300 EK flight (BKK-DXB): unorganised crew, screaming at each other and at some customers. Very junior crew as well Most of them looked about 18 years old.
Shame, because my other (A330) flights had excellent and organised service.
I found the 10 seats abreast on the 777-300 not very comfortable if you're in a middle seat (shoulders and arms everywhere) or aisle seat (everybody bumps into you when they pass, including carts). The aisle is really narrow.
Personally I'll try to avoid these 10 abreast 777s.
NZ107 From New Zealand, joined Jul 2005, 6715 posts, RR: 34
Reply 6, posted (7 years 3 months 2 weeks 3 days 2 hours ago) and read 32767 times:
Hey Chris, nice TR! Yet another of EK's TT flights!!
Quoting NZ99 (Thread starter): I did feel sympathetic for the people in the long economy queues
lol cheers bro, myself included in there
Quoting NZ99 (Thread starter): and when they didn’t have my meal option (the chicken) the simply gave me the preset tray and kept serving others
Must be because us on EK412 took them all! I've got pics of that chicken korma cos I had it.. And there were even spares on board when I was up and around looking at the cabin.
I guess the A380 stole all the good staff too! :P The service on board the A380 was impeccable. More coming in my TR which I'll get onto shortly.
Your pictures confirm how little runway the A380 used to take off! It was amazingly short.. I was definitely expecting to pass the crosswind runway before rotating.. Looks like we used less runway than you!
Ahh, nothing like the sound of those GE 90s whirring up! Especially after the silent take off in the A380.
Quoting NZ99 (Thread starter): After taxiing along alpha to the international terminal, the captain came over the p.a to announce that we would get a water cannon salute, as this was the first 777 flight to CHC. All the passengers got a tad excited, especially me.
How nice of them to announce it! They didn't on the A380 but it was kind of expected that they'd give us a water cannon salute as the first commercial A380 flight into New Zealand.
Quoting Bochora (Reply 2): I am loving the amount of EK trip reports at the moment.
Don't worry, there's at least one more on its way (from me)!
I guess this flight compared with my experience on the A380 sums up how erratic the EK flight crew must be.. For my 2 flights on Emirates, it has been excellent (especially on my first where they ran out of meals and fetched a business main for me). I was quite suspicious with this whole "Emirates is inconsistent" business but looking back I can see why they say this.
EKFly3r From New Zealand, joined Dec 2008, 54 posts, RR: 0
Reply 10, posted (7 years 3 months 2 weeks 2 days 7 hours ago) and read 32767 times:
Great TR ! Loved all the pics of CHC and the EK's beautiful B77ER .. Sadly no more B777-300Ers to AKL any more ... My only option to experience it now would be to fly down to CHC
Quoting NZ99 (Thread starter): The Queues for boarding the A380 were absolutely massive, and it took over 40 minutes to board the beast. I did feel sympathetic for the people in the long economy queues.
I know exactly what you mean ... I saw the boarding of Y pax and the queues seemed never ending and this was for the Inaugural out of AKL so it wasn't even a full Y cabin !
Quoting NZ99 (Thread starter): The crew who were distributing meals were extremely unorganized, always having to refer to the menu, and when they didn't have my meal option (the chicken) the simply gave me the preset tray and kept serving others. What the hell!!! anyway i ate my roll and cheese and crackers, then after around 10 minutes, i had a hot meal thrown at me, no apologies it basically got thrown at me!!! i even queried to myself at that time, is this really Emirates???
Real shocking to read this and I hope you asked for and filled a feedback form ? I always do this and document my experience whether good or bad ! It is a bit sad to read it of course as EK is my favourite airline but I've always had great service from them so hope you will have a more positive experience on your next flight
NZ99 From Australia, joined Dec 2007, 69 posts, RR: 0
Reply 12, posted (7 years 3 months 2 weeks 1 day 18 hours ago) and read 32767 times:
Quoting Bochora (Reply 2): I am loving the amount of EK trip reports at the moment.
agree with you there
Quoting Ryanair!!! (Reply 3): So you didn't get your creamy chicken korma with saffron rice after all?
after a long wait, yes :P
Quoting LX001 (Reply 4): Did you notice, if they had the new style businessclass seats or the old style?
old style, thanks
Quoting Wouwout (Reply 5): excellent report. Some of you experiences mirror mine on a 777-300 EK flight (BKK-DXB): unorganised crew, screaming at each other and at some customers. Very junior crew as well Most of them looked about 18 years old.
Mine looked around 17 haha
Quoting Wouwout (Reply 5): Shame, because my other (A330) flights had excellent and organised service.
Same with my A340 flights
Quoting NZ107 (Reply 6): lol cheers bro, myself included in there
lol, i thought about you a.nutters somewhere in there haha