BA319-131 From United Kingdom, joined Jan 2001, 8539 posts, RR: 54 Posted (5 years 7 months 4 days 4 hours ago) and read 23350 times:
It was about 4 years ago I had my last spotting jolly to asia, another was over due. Thankfully Mrs BA319-131 was as supportive as ever of my hobby
After looking at various options, a QF/BA combo looked best for the to/from Asia + allowed me to get on the QF A380. The intra asia flights were with Star Alliance carriers and the domestics in Japan would be split between ANA & JAL.
Mrs BA319-131 dropped me off at Heathrow’s Terminal4:-
I’ve not flown out of T4 for about a year, quite a bit of construction going on at the moment
You have to enter via the arrivals area at the moment
Check-in was smooth and efficient, though the agent was either slightly deaf of her English needed a bit of an upgrade! I had wanted a window in the front section of the Business cabin, had been wanted to get some nice engine shots in flight, however all the seats were taken.
More upgrade works
Through the Fast Track entrance to security, nice cheery chap checking the BP’s, makes a change!
The queue at Fast Track’s single x-ray machine was as long if not longer that for the regular line, I always seem to find that when travelling through this terminal.
Did the usual, changed money, bought a memory stick then went to see if I couple get a picture of OQB, here she is, my ride to SIN.
Note the Business & Premium Economy entrance.
QF32 departs from gate 6 today, handy as it is opposite the BA Gate 1 lounge, which was my next destination.
Lounge was ok, nothing special, the food quantities seemed to be quite reduced since the majority of BA’s flights moved to T5.
As usual all the decent window seats were taken.
I grabbed a few papers and a cup of coffee, had to wait for more bacon butties though as they had all gone.
Time passed ok, boarding was announced at 10:32, so headed down to the gate, hoped to get on quite early to get some decent cabin shots, no such luck, quite a queue had formed at 6b for Business & Premium Economy passengers.
Despite the pretty decent signage, people still managed to get into the wrong queue’s, read the signs!
Greeted at the door by a smiling FA who checked my boarding pass and said ‘ down on the left Mr BA319-131’
I settled in and one of the FA’s appeared, he welcomed me aboard the Qantas A380 and introduced himself as Pun.
Pun advised he and Linda would be looking after our cabin section today, OJ, Water & Champagne was offered along with directions to the toilets.
I took champagne, not sure of the brand but seemed pretty decent.
The cabin is quite dark compared to the EK cabin, but QF have fitted this out with dark carpets and grey/black seat shells, so it’s to be expected.
I had hoped the seat next to me would remain empty however no such luck. Later I walked the plane, Business and Premium Economy were full, regular economy had just a few empty seats, where is the credit crunch?
After I finished my champagne, Pun appeared and took the glass, I asked for another to which he replied no problem, it never arrived...............
Amenity packs and pajamas were offered out and breakfast menus were completed.
Not really sure what I was expecting, but given the presentation , I though it would be something special, wrong, pretty dull compared to the EK ones but on a par with BA’s offerings.
The front office advised we would be delayed pushing back today as the IFE system had developed a fault and needed re-booting, in addition, they would de-ice the aircraft after that before pushing back.
Due to the long wait, it would have been nice if the offered some water or something as the cabin became quite hot, alas not the case.
Push finally occurred at 12:11 and OQB headed over for a 09R departure, having to hold for some minutes for departing traffic.
Air Canada holding whilst we cross:-
Our turn finally came, lined up to t/o after a BA 319.
T5 construction works:-
After a 51 t/o roll, wheels came up at 12:47 local time, just over and hour and a half behind schedule, will be interesting to see what time we will arrive...............
The seat belt sign was extinguished 5 minutes after t/o, not long after that hot towels came around.
View from the window:-
Hot towels collected and soon Pun appeared to take drinks orders, since I’d not had one since my last visit to Australia, it has to be a good old glass of VB!
The drinks were served via a tray rather than from the trolly, nice but it takes longer to get served, my drink arrived around 12:35.
Let's relax a little:-
The meal cards came out at 13:45 ish, the 1st offering being the chicken salad starter, was ok, nothing special, the chicken was pretty tasteless to be honest.
The knives were plastic, mine was dirty,had to clean it on my napkin, I guess they re- use these:-
Drinks were topped up and orders taken for the main. Despite not liking horseradish sauce I took the beef, which was pretty good, nice dish. It was served individually by tray not via a cart.
My tray table did not lie flat so I had to place a newspaper under the table cloth to try and help keep the tray flat.
Desert was served via the trolly, I took the tart which was quite nice, though I’m sure the cream was single rather than double.
Starting to get dark as we head east:-
I had planned to change into the PJ top, however the light turbulence got a bit rougher, service was suspended and everybody was asked to be seated.
Typical, as soon as everyone was seated, the turbulence stopped however the seatbelt sign remained illuminated for a good 5 minutes to ensure we had passed the rough air.
Seat belt sign got extinguished and I went to get changed, upon my return tea and coffee was wing served, bottles of water were also dished out at this time.
Toilets are nothing special,
not even a window:-
Existing empty glassware was removed & I asked Pun for a glass of champagne, the red was good but too heavy to continue with whilst I did A.NET work, with a bit of reading to follow.
Have I enough windows?
Night came, window blind were closed and most settled in for the night, I did to, perhaps got 2 hours or so but not too much on this flight, not sure why, normally sleep really well on planes, just ask Mrs BA319-131!
A few glasses of champagne, a trip to the lounge, chat with the crew and a jolly downstairs brought me back to my seat and a spot of music.
The Business Class lounge:-
Qantas logo at the top of the stairs, these lead down to First class
Crew office area:-
Economy at night:-
Business @ night:-
Business Class 'snack' area:-
What's on the IFE?
Love this show!
And this one, a real classic!
Wow, Human League, they are brill!
There is plenty of decent films and various other shows to keep you occupied for hours, as usual, I didn't use it, just perused to see what it was like.
Where are we now?
With just over 2 hours to arrival,breakfast was served, you could smell it before it arrived, funny how hungry you can get sitting around doing very little!
After breakfast I had a freshen up and got changed back into normal clothes, funny to see so may people around in Qantas pj’s!
Seat controls in the dark:-
The remainder of the flight was uneventful, just listened to music, looked out the window and got another coffee.
Approach into SIN brought us over the harbour area, still find it amazing to see all the ships anchored in the harbour.
OQB touched down at 08:57, 57 minutes behind schedule, quite a few passengers were transferring to the Perth flight, Qantas was holding the plane for these passengers.
Windows steamed up, pretty humid outside today - that's the Perth flight.
Once at the gate, the usual scrum as everyone tries to get all their stuff out of the lockers whilst those from the rear of the plane are trying to barge past to get off first.
Once off I headed to immigration, got in the very small queue only to remember I needed to fill out an immigration form, I wish Qantas had reminded passengers they needed to do this or passed out forms on the plane – by the time I filled one out and got back in the queue, it had grown much larger!
Overall QF were pretty good, nothing special but there is nothing to complain about, quite happily use them again, may very well use them again if we visit Australia at the end of the year.
Hope you enjoyed the trip & pictures,sorry some were a little shaky, feel free to drop comments or ask any questions.
Hope to have the next installment up in a day or two.
Shamrock350 From Ireland, joined Mar 2005, 6338 posts, RR: 14
Reply 2, posted (5 years 7 months 4 days 3 hours ago) and read 23203 times:
Great report, really enjoyed it! I saw your aircraft as it climbed over west London that lunch time, I pointed it out to my friends but they weren't exactly as enthusiastic as I was about seeing a QF A380!
Sounds like Qantas got the job done but sometimes you'd want just a little bit more from them than that, something to "wow" you, especially when flying in business on their flagship aircraft.
Quoting Shamrock350 (Reply 2): Sounds like Qantas got the job done but sometimes you'd want just a little bit more from them than that, something to "wow" you, especially when flying in business on their flagship aircraft.
- Exactly, they do the job just fine, but you feel something is missing, shame.
Quoting PHLstudent (Reply 3): You've finally been on every operater of the 380, sounds like emirates was the best to date?
- Yep, got there & yes, EK are are the best to date from my experience.
Quoting PHLstudent (Reply 3): Was the seat comfrotable? Is that perhaps why you could not sleep?
- Seat was just fine, I was perhaps too excited about the whole trip, by contrast I slept really well on the return flight on BA.
Rogerbcn From Andorra, joined Sep 2006, 1209 posts, RR: 20
Reply 7, posted (5 years 7 months 4 days 2 hours ago) and read 23051 times:
Thanks for this super TR of the many to come on the Asia connection.
I think you have been the first a.nettter to actually fly/publish TR on the 3 companies operating A380s; congratulations on that!
From our pictures I can see that QF looks the cheapest, if is this word is allowed on J class. The interior looks dark, using plastic knives and the fact of the misangled table, although not major issues in themselves, are not what one may expect from the flagship carrier of a major airline.
Looking forward to reading the next ones.
"At reise er at leve" H.C. Andersen (Travelling is Living)
Thanks for this super TR of the many to come on the Asia connection.
- Hi Roger, thanks for reading, glad you enjoyed
Quoting Rogerbcn (Reply 7): I think you have been the first a.nettter to actually fly/publish TR on the 3 companies operating A380s; congratulations on that!
- I think you may well be right, thanks
Quoting Rogerbcn (Reply 7): From our pictures I can see that QF looks the cheapest, if is this word is allowed on J class. The interior looks dark, using plastic knives and the fact of the misangled table, although not major issues in themselves, are not what one may expect from the flagship carrier of a major airline
- Certainly true, nothing special at all, nice but could be any plane, will be interesting how AF kit out their 380's.
NZ107 From New Zealand, joined Jul 2005, 6429 posts, RR: 38
Reply 12, posted (5 years 7 months 3 days 22 hours ago) and read 22180 times:
Another fantastic report, as usual! Great pics. It's amazing to see how different the view is from the upper deck compared with the lower deck. You can cover the wing much better from above but the bottom deck gives you that "close" feeling and it'd be hard to see the wingtip with the wings fully laden with fuel and waiting at the gate.
Quoting BA319-131 (Thread starter): Check-in was smooth and efficient, though the agent was either slightly deaf of her English needed a bit of an upgrade! I had wanted a window in the front section of the Business cabin, had been wanted to get some nice engine shots in flight, however all the seats were taken.
Did BA not allow you to check in online on your QF flight?
Quoting BA319-131 (Thread starter): since I’d not had one since my last visit to Australia, it has to be a good old glass of VB!
Quoting BA319-131 (Thread starter): My tray table did not lie flat so I had to place a newspaper under the table cloth to try and help keep the tray flat.
Sankaps From United States of America, joined Jan 2008, 2255 posts, RR: 2
Reply 14, posted (5 years 7 months 3 days 21 hours ago) and read 22049 times:
I think Qantas has missed a trick with the A380 business class. They really should have moved to a next-gen seat rather than a go with a tweaked version of the crowded and clumsy, plastic-clad 744 J class seats!
Fbgdavidson From United Kingdom, joined Oct 2004, 3706 posts, RR: 28
Reply 15, posted (5 years 7 months 3 days 21 hours ago) and read 22001 times:
Another great report Mark!
I noticed the coffee cups are the same design as Qantas use in the F SYD lounge, I like the contemporary design a lot
Also at T4 the gate has a Business & Premium Economy sign, do F have their own jetbridge and the same for Y too?
The T4 changes over the last 18 months have been pretty remarkable. I don't even recognise the location Fast Track security photo!
Looking forward to seeing the rest of your reports!
Quoting Rogerbcn (Reply 7): The interior looks dark, using plastic knives and the fact of the misangled table
The reason Qantas use the plastic knives an Australian regulation. I had the same in QF First from SYD-LAX and on BA's SIN-SYD flight in F. I'll have to dig out a menu but it might have even mentioned in one of them about the regulation only permitting plastic cutlery.
"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
Hmmmm... This sort of eliminates the point of the Premium Class priority boarding. I am not sure Premium Economy passengers should be boarding together with the Business Class passengers, because there is still a vast difference between the two products. I think Y and Y+ are still more similar. I guess only First Class passengers will enjoy not having to queue up if this system stays in place.
Quoting BA319-131 (Thread starter): The cabin is quite dark compared to the EK cabin, but QF have fitted this out with dark carpets and grey/black seat shells, so it’s to be expected.
I really like the pictures of the cabin, because they show how horribly imposing the Business Class seats really are.
Quoting Sankaps (Reply 14): They really should have moved to a next-gen seat rather than a go with a tweaked version of the crowded and clumsy, plastic-clad 744 J class seats!
I completely agree with this. The cabin ambience is far worse than on the SQ or EK A380s. So much dull plastic!
Airbuseric From Netherlands, joined Jan 2005, 4269 posts, RR: 51
Reply 17, posted (5 years 7 months 3 days 21 hours ago) and read 21977 times:
wow, didn't realize that you already left for Asia! You scored now another A380, well done! AF would be next for you??
About your flight; let's say for C on QF, I am not fully impressed to be honest. Seats look good to me, although that table should be of better quality, at least on such a brandnew aircraft. Service wise I don't like the non-delivery of your second glass of champagne pre departure. That's actually pretty bad, but it happened to me also several times (on other carriers of course).
For the rest I think they offer a good product. How was the noise level in the cabin? Since you were seated overwing, I wonder about this...
Have a good time and flights in Asia, will follow your journey the upcoming weeks. As well I hope finally to bring another report online myself (but spare time is hard to find lately)
"The whole world steps aside for the man who knows where he is going"
Nicholaschee From Australia, joined Oct 2005, 661 posts, RR: 0
Reply 23, posted (5 years 7 months 3 days 5 hours ago) and read 20521 times:
Great trip report! 3 different A380 experiences! You are one lucky guy!
You should send the pictures of the dirty cutlery to QF and demand an explanation. Imagine the cutlery had been cleaned like days ago and the food bits stuck were left to fester in some storage room. Yucks. All the bacteria.