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AF Private 772 + New FC Lounge In CDG  
User currently offlineMilesaddict From Singapore, joined Dec 2007, 100 posts, RR: 0
Posted (5 years 5 months 6 days 21 hours ago) and read 18430 times:

Hi all,

I flew from JNB to MRS via CDG. I was in First.

I used to have some bad trips (awful catering in first and unfriendly crew) and I was about to leave AF but my last trip was so nice that I might reconsider my position.


Practical informations :

Route : JNB-CDG
Flight number : AF 997
Schedule : 00h30 – Push back : 00h37
Aircraft : B 772
Booking Class : F
Seat : 1A


Load factor :
La Première : 1/4
l'Espace Affaires : 6/49
Tempo : 35/211

The lowest load I've ever seen.

Pre-boarding :

I checked in online and then got my BP from the counter, he was very friendly as well as the lounge attendants.

http://farm4.static.flickr.com/3569/3363224859_bcc77c1aa2_b.jpg

Here is some shots of the new lounge the same lounge is in NRT. More foods would have been great.

http://farm4.static.flickr.com/3622/3363162143_93f22b4bb8_b.jpg

http://farm4.static.flickr.com/3570/3363162519_40852231cc_b.jpg

http://farm4.static.flickr.com/3563/3363164429_7f52795293_b.jpg

http://farm4.static.flickr.com/3645/3363984432_ee72326d4c_b.jpg

http://farm4.static.flickr.com/3549/3363986464_452fa10d46_b.jpg

http://farm4.static.flickr.com/3571/3363987230_e04c44d645_b.jpg

Rating : 6,5/10

I- Comfort and equipments.

A) Seat : I’ve already experienced this seat several times, it's a great one, a huge asset for AF. I slept 6 h straight.

http://farm4.static.flickr.com/3453/3363171027_7599eca7de_b.jpg

http://farm4.static.flickr.com/3133/3363182829_2dd9530dda_b.jpg

http://farm4.static.flickr.com/3004/3364001888_1ca3561dc6_b.jpg

http://farm4.static.flickr.com/3538/3364002854_670b2f9052_b.jpg

http://farm4.static.flickr.com/3598/3363185343_dc672d0475_b.jpg

Rating : 08/10 (only SQ will have 10/10)

B) IFE : The IFE was working and featured the new in-flight entertainment. Good but outdated compared to EK, SQ or even CO...

http://farm4.static.flickr.com/3594/3363172993_cda34b753d_b.jpg

Rating : 6/10

II- Service :

A) Crew service : one word : WOW !!!!!
They were fantactic ! I really mean it ! The lady in charge of me did a job a la SQ !! A real pleasure ! I used to complain a lot on FAs (AF), however on that flight they made everything to achieve my requests. It's funny I thought I was flying another airline... before landing I tkank them all and gave a draft to the chief purser about my flight.

Too bad the service is not always like that.. On my previous flight (outbound), the FAs were arrogant...

I've been informed AF will hire 100 FAs for First class only.

Rating : 9/10

B) The menu:

To begin : brook trout tartare served with shrimp ans horseradish sauce.

http://farm4.static.flickr.com/3577/3363175437_8d6dd0d2ed_b.jpg

Main :

Breast of duck à l'orange served with tagliatelle (lacking) and tomato brunoise

http://farm4.static.flickr.com/3564/3363996940_0fd91ffafe_b.jpg

The duck was untasty so I opted for the lobster.

Grilled rock lobster with lemon butter complemented by turned pumpkin, buttered zucchini ans rice with baby vegetables.

http://farm4.static.flickr.com/3633/3363995354_1b2060efc7_b.jpg

Cheese:

http://farm4.static.flickr.com/3600/3363179219_372cd8bc15_b.jpg

http://farm4.static.flickr.com/3632/3363178737_479280e8d1_b.jpg

Dessert:

http://farm4.static.flickr.com/3465/3363179743_f17750670d_b.jpg

Before landing breakast:

http://farm4.static.flickr.com/3422/3364004972_61bb3474ba_b.jpg

http://farm4.static.flickr.com/3658/3363187021_53626663a1_b.jpg

Despite the presentation, it was quite good, tough not outstanding.

The LOUNGE:

First of all I was welcome by a LA when I step out of the plane with a sign LA PREMIERE with name on it. I then followed her down the jetway, a car was waiting for me...

http://farm4.static.flickr.com/3650/3364010048_5d39ce300c_b.jpg

Inside the lounge:

http://farm4.static.flickr.com/3428/3364010878_3c429b1bec_b.jpg

http://farm4.static.flickr.com/3622/3363193227_9bd5e18d8b_b.jpg

Apple juice:

http://farm4.static.flickr.com/3622/3363193227_9bd5e18d8b_b.jpg

http://farm4.static.flickr.com/3016/3364013038_6145f268cf_b.jpg

http://farm4.static.flickr.com/3423/3364013462_628c332751_b.jpg

http://farm4.static.flickr.com/3456/3363195551_f743198ac9_b.jpg

http://farm4.static.flickr.com/3577/3364014664_f4422f1c09_b.jpg

http://farm4.static.flickr.com/3538/3364015132_a875698efc_b.jpg[/img]

Dinning area:

http://farm4.static.flickr.com/3454/3364015674_d1c644b244_b.jpg

Breakfast buffet:

http://farm4.static.flickr.com/3559/3363198975_4384880407_b.jpg

http://farm4.static.flickr.com/3617/3363199853_97cd525ecc_b.jpg

http://farm4.static.flickr.com/3419/3363200755_bac8cfbffd_b.jpg[/img]

http://farm4.static.flickr.com/3453/3364021134_9191f5d26e_b.jpg

http://farm4.static.flickr.com/3577/3364019950_b062e94c09_b.jpg

The bar:

http://farm4.static.flickr.com/3435/3363203631_867aac4b35_b.jpg

The Lounge menu à la carte:

http://farm4.static.flickr.com/3563/3364022992_00d8d35a00_b.jpg

http://farm4.static.flickr.com/3578/3363205821_5084e43ce3_b.jpg

At 1pm it was lunch time:

http://farm4.static.flickr.com/3440/3364025456_73a40d5275_b.jpg

http://farm4.static.flickr.com/3463/3364026568_b8b3641a32_b.jpg

http://farm4.static.flickr.com/3473/3363209941_057eae1496_b.jpg

http://farm4.static.flickr.com/3452/3364030492_a99ec38991_b.jpg

http://farm4.static.flickr.com/3544/3364029108_74d077819f_b.jpg

I let you figure out what I had....

The spa will come up in september.

Then minutes later I boarded to my flight to MRS escorted by a LA and I got a ride with a limo.

Rating : 8,5/10

Conclusion : It was my best flight for months now on. The new lounge is great.

I hope the on board catering will be revamped and the crew service will be less inconsistent.

Me !

http://farm4.static.flickr.com/3470/3363189325_1b7796f1c6_b.jpg

Hope you have enjoyed reading my TR.

16 replies: All unread, jump to last
 
User currently offlineMaverickM11 From United States of America, joined Apr 2000, 17418 posts, RR: 46
Reply 1, posted (5 years 5 months 6 days 21 hours ago) and read 18286 times:

Great report. The NRT lounge looks like something VS would design though.


E pur si muove -Galileo
User currently offlineFCA767 From United Kingdom, joined Nov 2006, 1745 posts, RR: 1
Reply 2, posted (5 years 5 months 6 days 21 hours ago) and read 18233 times:

Cest Magnifique! I'm going on 19th April with Air France on the A340 so I can't wait...They say economy is really good too...service etc...I love france too and can't wait to overnight there  Smile
Enjoyed the pics


User currently onlineSOBHI51 From Saudi Arabia, joined Jun 2003, 3455 posts, RR: 17
Reply 3, posted (5 years 5 months 6 days 20 hours ago) and read 18068 times:
Support Airliners.net - become a First Class Member!

Great report. Thanks. Did not know AF did have a lounge a la LH

Quoting MaverickM11 (Reply 1):
The NRT lounge looks like

Milesaddict was flying from JNB and not NRT.

Quoting Milesaddict (Thread starter):
Here is some shots of the new lounge the same lounge is in NRT.




I am against any terrorist acts committed under the name of Islam
User currently offlineSemsem From Israel, joined Jul 2005, 1779 posts, RR: 3
Reply 4, posted (5 years 5 months 6 days 18 hours ago) and read 17626 times:

It's funny about the crew in F. In Y I have consistently found the crew friendly.

User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9587 posts, RR: 52
Reply 5, posted (5 years 5 months 6 days 18 hours ago) and read 17590 times:



Quoting Milesaddict (Thread starter):
A) Crew service : one word : WOW !!!!!
They were fantactic ! I really mean it ! The lady in charge of me did a job a la SQ !! A real pleasure ! I used to complain a lot on FAs (AF), however on that flight they made everything to achieve my requests. It's funny I thought I was flying another airline... before landing I tkank them all and gave a draft to the chief purser about my flight.

Wonderful report. It is good to hear you had good service on board. I've been alone in First Class on Lufthansa before on the upperdeck of a 747 and found the service worse than normal since the FAs were rather lazy. Sometimes when the load is light you get extra attention while others, they take the flight off since they don't have to worry much about service.



If you have never designed an airplane part before, let the real designers do the work!
User currently offline744 From United States of America, joined Aug 2001, 448 posts, RR: 0
Reply 6, posted (5 years 5 months 6 days 18 hours ago) and read 17576 times:

WOW!!! Fantastic Trip Report. Thank you so much for sharing.
Rgds,
744


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8524 posts, RR: 54
Reply 7, posted (5 years 5 months 6 days 17 hours ago) and read 17377 times:
Support Airliners.net - become a First Class Member!

Nice report & pictures, thanks for sharing.

Best AF TR i've read for a while, still not sure about them though........

Quoting Milesaddict (Thread starter):
Load factor :
La Première : 1/4
l'Espace Affaires : 6/49
Tempo : 35/211

The lowest load I've ever seen.

- Yies, that's not good.

Quoting Milesaddict (Thread starter):
Seat : I’ve already experienced this seat several times, it's a great one, a huge asset for AF. I slept 6 h straight

- Nice seat, lacks privacy though.

Quoting Milesaddict (Thread starter):
The new lounge is great.

- The lounhge looks good, really like it, impressed!

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineDELTA7478 From United States of America, joined Dec 2008, 173 posts, RR: 0
Reply 8, posted (5 years 5 months 6 days 14 hours ago) and read 16570 times:

Did you have to pay for the ground transportation?? Nice report buy the way, I like the pictures.You must had to pay a bundle for that F class on AF.

User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 9, posted (5 years 5 months 6 days 9 hours ago) and read 15824 times:

Thank you for giving us a rare glimpse into Air France's First Class product Milesaddict.

Some great pictures and interesting detail. I did not know that AF also provided a car pick-up service for First Class passengers - I guess they got the idea from LH.

A thoroughly enjoyable read.

Globetraveller


User currently offlineNZ107 From New Zealand, joined Jul 2005, 6413 posts, RR: 38
Reply 10, posted (5 years 5 months 6 days 5 hours ago) and read 15343 times:

Thanks for the report! It seems to deviate a long way from other AF reports and it's nice to know that your flight was enjoyable. I'd need to see a few more with consistent reports before I look to flying on them. Pretty good transfer service too and that lounge looks great.

Thanks for sharing!


Regards,
Nicholas



It's all about the destination AND the journey.
User currently offlineMarco From United Arab Emirates, joined Jul 2000, 4169 posts, RR: 12
Reply 11, posted (5 years 5 months 6 days 5 hours ago) and read 15303 times:

Excellent report.

Flew AF F CDG-YUL last summer and it was definately a great experience.
Still below the likes of SQ or MH, but nonetheless very pleasant flights.

My only major issue is the food, they should offer a more relaxed, eat when you want service and improve the variety! The spirits and wines were great!

Regards
Marcus



Proud to be an Assyrian!
User currently offlineMindscape From United States of America, joined Apr 2004, 315 posts, RR: 0
Reply 12, posted (5 years 5 months 5 days 19 hours ago) and read 13971 times:

Thanks for this great report !
Very nice what AF did to improve their PREMIERE ground service. It is not very much advertised.

Quoting Milesaddict (Thread starter):
I've been informed AF will hire 100 FAs for First class only.

Interesting information, hopefully this will bring consistency in service level.

Quoting NZ107 (Reply 10):
I'd need to see a few more with consistent reports before I look to flying on them

AF PREMIERE trip reports are quite rare and will remain like this since AF reward policy for PREMIERE upgrade are tighter now.
On A.Net there are several recent AF trip reports on Y that show the consistency good Y product...


User currently offlineMilesaddict From Singapore, joined Dec 2007, 100 posts, RR: 0
Reply 13, posted (5 years 5 months 5 days 18 hours ago) and read 13897 times:

Thanks a lot for all your comments.


Quoting Semsem (Reply 4):
It's funny about the crew in F. In Y I have consistently found the crew friendly.


FAs on that flight were really great but I won't forget what I've undergone in the past...

I have a chance to fly a lot in J and F but when I take AF I really wonder what's gonna happen:
- 70% to get arrogant crew in J (worse than that, they are convinced they do a great job).
- 80% to get miserable catering in F
- 50% to get Miss pilot in First in F

I'd like to highlight on the third point.

On another report made here last year (jan 08) when I flew LAX-CDG in First, Miss pilot was sat in 1E. Her behaviour was unacceptable.
A few months ago, the F cabin was free on CDG-BEY and the crew operating on the flight sat on the First class seats to take their lunch !!

A friend flew in F to IAH same issue July 08.
My dad was the luckiest... dec 08 CDG-LAX in F, he sat 1L and all the 2 row were occupied by kid's pilot !!!!!
And to conclude the same friend flew to JNB in fev 09 and got Miss pilot AGAIN.

Damn it ! Why AF is not doing something to erase this behavior that kills AF improvement.

As many pax noticed AF FFP is changing to almost useless. No more "classic award", now if you wanna fly to china from europe it will cost you 400.000 miles !!!!

I don't want to pay for first class and redeem my ticket in coach ! No way !

A petition is online:

Please for our own good, fill out the petition.

http://www.petitiononline.com/afklfb/petition.html

tks again.


User currently offlineDirectorguy From Egypt, joined Jul 2008, 1668 posts, RR: 11
Reply 14, posted (5 years 5 months 5 days 15 hours ago) and read 13476 times:

Great TR. Well-written, informative and gives a clear insight into AF's F product.

Quoting Mindscape (Reply 12):
On A.Net there are several recent AF trip reports on Y that show the consistency good Y product...



Quoting Semsem (Reply 4):
It's funny about the crew in F. In Y I have consistently found the crew friendly

Interesting, I was just thinking the same thing. Feedback on F/J is consistently less than stellar whereas those in Y always recommend AF. It seems that AF has a solid Y service but a very hit-and-miss premium product.
I'll finally be able to judge for myself next month when I fly AF since I was a toddler.

Quoting Milesaddict (Reply 13):
My dad was the luckiest... dec 08 CDG-LAX in F, he sat 1L and all the 2 row were occupied by kid's pilot

You mean the pilot's kid or was a kid actually flying the 777  Smile?


User currently offlineSA7700 From South Africa, joined Dec 2003, 3431 posts, RR: 26
Reply 15, posted (5 years 5 months 4 days 21 hours ago) and read 12404 times:
AIRLINERS.NET CREW
HEAD MODERATOR

Great trip report Milesaddict!  thumbsup 

Quoting Milesaddict (Thread starter):
Here is some shots of the new lounge the same lounge is in NRT. More foods would have been great.

I'm sorry, but the AF lounge in JNB looks absolutely horrible. The decor seems cheap. The fact that a large bottle of ultra cheap "Dawn" moisturiser is on display in the shower room, cheapens the AF Premium product image even further. Just my  twocents 


Rgds

SA7700



When you are doing stuff that nobody has done before, there is no manual – Kevin McCloud (Grand Designs)
User currently offlineB707forever From United States of America, joined Dec 2007, 459 posts, RR: 0
Reply 16, posted (5 years 5 months 3 days 12 hours ago) and read 11278 times:

Nice trip report. As an X-AF staffer it's nice to see they've improved the Premiere experience.

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