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Now Everyone Can Fly Xtra Long! Air Asia X KUL-PER  
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4755 posts, RR: 26
Posted (5 years 6 months 1 week 1 day 23 hours ago) and read 32767 times:



Air Asia X Sdn Bhd
D7 2716
Kuala Lumpur – Perth
Airbus A330-343E (9M-XXA)
Duration: 5 hr 30 min
ETD: 2300H GMT +8
ETA: 0530H GMT +9

11 March 2009

I had to start my journey in Singapore which required me to carry out a connecting flight from there. It was an unremarkable flight on Tiger which is a reliable and comfortable option, and the highlight of this flight was that it was carried out on a new-ish A319-132 (9V-TRA) delivered in January this year, the latest fleet inventory for this fledging budget carrier.



KL Low Cost Carrier Terminal (LCCT)

I have heard MANY negative feedbacks about this terminal. On arrival, the first impression was the Spartan set up of it all and the generous use of metal hoardings. Passengers are funneled into open-air walkways which would eventually lead to the main terminal for processing. At some portions, we are left open to the elements and it would not be the place to be should the monsoon activity pick up pace.


Walkway immediately after exiting the aircraft, as you can see – was built immediately on the tarmac and the cul de sac is clearly visible on the ground.







Thankfully, immigration was quick and swift but my main intention was to try out the much maligned transfer between LCCT and KLIA, where I intended to leave the luggage for the day. On exit from the arrivals, utter chaos met us with roads clogged up with cars, obviously too narrow for that volume of movement. It was hot, noisy, and signs that seemingly led to nowhere. I immediately ran back into the cool confines of the arrivals and asked “Where is the transfer bus to KLIA again, please?”





Out into the madness again, I attempted to look for the bus bays at the opposite end of the terminal building. It really felt like I had stepped out into a back-water, 3rd world sub-Saharan African nation ruled by some gun-toting, self awarded, multi-star general. I really expected Idi Amin to pull up in a convoy of black Mercedes Benzes at some point.

We did eventually find the bus at the terminus but once again, there were limited signs to point us to the right direction. With the help of some well-meaning touts, we did eventually board the right bus for a RM1.50 ride to KLIA.



This stuffy non-air conditioned air conditioned bus was obviously not equipped to be used at airports as it was a dirty, somewhat smelly city commuter bus. Travelers be warned, there are no luggage storing facilities on the bus.

Heave-ho… we managed to get settled comfortably with luggage in tow, by now we were drenched in sweat from the humidity. The journey wasn’t even halfway complete, and we felt drained already.



We creaked and bounced our way along the airport perimeter road and finally pulled into the underbelly of KLIA’s bus terminus. Journey time was close to 40 min from a terminal which could be seen “just across the tarmac”.

Thankfully, left baggage facilities in KLIA worked like a gem. Off to town we went on the KLIA Express and back so this transfer process was reversed for our departure later that evening. In the pouring rain that ensued, this proved to be a challenge as the transfer bus was leaking causing many passengers to swap seats throughout the journey.









Departure facilities at LCCT were more spread out although it was still a rather busy time of the day, on hindsight I don’t think there was even a lull period for the LCCT. During busier periods, signs that this terminal is bursting at the seams were the sights of people spilling out from every orifice imaginable. Along the corridors, from the toilets, all restaurants, shops, and if people could hang from the ceiling, I know for sure that area would be used too.




Self check-in kiosk were not useable for foreign passports unfortunately.

Check in for the flight to Perth was handled by very friendly agents at the far end of the hall. This said area was specially cordoned off from the others and it seemed it was catered for the exclusive use of Air Asia X - since they utilize larger planes, meaning more passenger flow. Plus points for this clever people flow management.



A lot of us are tempted to go airside immediately after check in but do not be duped at LCCT. Once passed immigration, there is absolutely nothing to do. We were confined to a room which was only adequate enough to hold one A330, and at most 3 A320s worth of passengers. Thankfully, an Air Asia Thailand flight to Bangkok was in the midst of boarding so the crowd eased slightly afterwards.





Boarding through Door T8 was called and we were soon filed up for our trek outside towards a shiny, new looking A330 waiting at the cargo bay parking area which was really some distance away from the LCCT. Previous complaints about the rush to board were largely unfounded ever since Air Asia introduced assigned seating for all their flights. To cut cost, passengers were made to walk and at no time did I see any buses being used. Not that I am complaining! I went shutter crazy as I walked freely on the tarmac towards my waiting plane!







Presenting – AIR ASIA X



First impressions of the cabin…. WOW! It was slick, modern, chic, fashionable, overall an awesome sight. Smart black leather seats encased in a light grey plastic shell, which was equipped with a large touch screen PTV on the seatback. Set against the blood red carpet on the floor and it really made the whole scene look more like an evil Miami-vice like chill out bar with tracks from Hotel Costes II serenading softly in the background. Unfortunately, the background music was a more bubblegum Westlife’s Bop Bop Baby.





The seats on Air Asia X are definitely narrower than normal, which explains their ability to cram a 3-3-3 set up on the A330. Despite weight-related jokes being thrown at me in recent times, I fit into the seat just fine and it didn’t feel any different from the seat on a legacy carrier. In fact, Tony Fernandez did demonstrate that his big butt could fit on the seat, so I don’t see why anyone else should have an issue with it unless you are morbidly obese. To compensate for this slightly narrow width, an excellent pitch was in store.





Recline… It was weird. How should I word this? Because the seat was encased in a plastic shell which was fixed in its stance, a conventional recline cannot be executed allowing an amazing pitch to be ensured. Press the recline button; the bottom seat cushion is pulled out horizontally towards the front, and the bottom half of the backrest goes with it creating an artificial “recline” feel. So you recline without physically doing it. Ingenious, isn’t it? It will take your brain a while to get the message “it feels like recline” because you never actually carried out the action of pushing the seat back. Humans are indeed a funny bunch being creatures of habit.


Air Asia X has an in-flight magazine. Note the diagram on how to recline your seat.

Recorded announcements came on welcoming passengers and it was played in several languages including Malay, English, Mandarin and (strangely) Cantonese. Push back was on time at 2300H with the safety demonstration carried out manually despite the presence of PTVs. Perhaps producing safety videos is an expensive affair?



With the cabin suitably darkened, a northerly take off on Runway 32R was in order behind a MAS 777-200 for our 5 hr 30 min journey. The northerly trek was soon cut into a left turn for a southerly flight path, treating the passengers on the right side of the plane with a momentary splash of bright city lights radiating from Kuala Lumpur in a distance before it all became dark again.



Cruising altitude: FL390



2340H: Final cruising altitude is stabilized and the cabin crew broke into action selling the entertainment headsets for RM30.00 per pop for usage with their “Xcite” IFE. There was a whole selection of audio, movies, short features and game options which would definitely keep one entertained for hours. In my opinion, this fresh IFE offering is comparable – if not better, than most of the legacy carriers out there. What you get for free on the PTV are the moving map channel, seat to seat chat function and meal ordering facilities. All I need is the moving map, really - so I saw no need to purchase the headsets.







Somewhere over the west of Singapore (I would have loved to be on the port side of the aircraft to see the city lights), the meal carts were wheeled out on both aisles to begin what was a lengthy meal service from aft. Passengers who ordered pre-paid meals were attended to in quick time indicated by their seat numbers on the manifest, double checked with the provision of boarding passes. I was presented with a hot entrée of the famous Malaysian delicacy Nasi Lemak – a serving of coconut rice with savory condiments, in this case was an egg with chili paste and chicken rendang. This meal came with a bottle of water and a Kit Kat chocolate bar.





“Here you go, Sir. Enjoy”, all done with a smile and did I mention how snip and sharp the crew looked in their outfits?



All was well and good so far and I was enjoying myself tremendously. The meal, although presented in a cheapo looking tin foil, was of great quality and rather palatable.

While majority of the meals were pre-ordered, I hardly saw any exchange of cash between the flight attendants and passengers which let me to think many preferred to have everything settled online during the booking process. It was made known that passengers who pre-ordered their meals would be served first.




Since there is no way for the cabin crew to physically tell whether is the seat upright during takeoff or landing, indicators like these are used. Green = upright, red = not.





0115H: By now, the meal items have been cleared and passengers were already beginning to nod off one by one. The announcement went something like “Ladies and Gentlemen, we will be dimming the lights soon so if you wish to read, please turn on your overhead reading lights. If not, rest well and sweet dreams.”

One thing I liked about the new generation Airbuses was how the lights faded on and off instead of a stark flickering. And it was with this that the cabin lights faded slowly from bright, to dim and finally fainting into pitch black with the illumination coming only from the PTVs and exit signs. Before the lights went out completely, the flight attendants walked about the aisle and quickly helped turn on the overhead lamps for those passengers who were observed reading. Nice touch.





The empty seats in my vicinity were all snapped up as those lucky ones sought to stretch out on 3 seats and had a fruitful sleep. I myself curled up on 2 seats by the window while my partner moved a row ahead of me and had 3 for himself. “COMFORT ME” kits could be purchased for a nominal sum which consisted of a blanket and pillow, but I was doing fine with my own fluffy pillow which I brought along courtesy of a previous QANTAS flight. While boarding, there were a few passengers seen lugging along large pillows obviously from their own bedrooms. While it was a comical scene, it was a rather logical one I think.

0245H: I jerked myself awake presumably from a very vivid dream of running away from Ru Paul… It was a frightful dream and one that I was glad to be out of. But a look at my watch, I was amazed I actually managed to sleep at all on a plane! By now, according to the flight show we were just made landfall in Australia. The scenery outside was nothing short of stunning. The moon was out in full force, light scattered clouds were seen beneath and the desert lit up and glowed eerily grey. Unfortunately there was no way for me to capture a shot of it from my camera.



In the darkness of a slumbering cabin, the flight attendants were constantly seen cleaning the lavs, picking up trash, and basically walking around the aisles with the help of a little pen-torch light. Occasionally a serving of a hot entrée was seen to be taken to sporadic passengers throughout the flight.

0325H: Little by little, the cabin lights glowed. It was time to wake up and being the cheeky aura Air Asia portrayed them to be, I was surprised there was no sound of a rooster’s crow to signify the start of a morning.





The cabin crew made one final pass with the meal carts asking if anyone wanted breakfast and no sooner did the flight deck announce we were commencing our descend in 15 minutes. Weather in Perth was fine with a ground temperature a cool 21 deg Celsius.





The usual drill of a cabin being sprayed with a disinfectant was carried out. I guess non-Australian registered aircrafts belongs to the great unwashed? Hahahaha… Nah in all seriousness, it has been a while since I have seen this because my recent trips down under were all on QF planes which are not required to go through this process.



On the dot at 0400H, the A330 nosed down towards terra firma onto the land once declared terra nullis. Hello Perth, I am back, indeed. Taking a rather inland approach, we flew low over the northern suburbs of Perth to set up for a Runway 21 landing. 30 minutes later, a smooth touchdown minus the roar of reverse thrusts ended a fantastic flight.

Local time was 0530H on chox due to daylight savings at the end of summer. This journey was not destined to have a great end, unfortunately.





WELCOME TO PERTH AIRPORT – HOME OF THE WORLD’S FRIENDLIEST IMMIGRATION OFFICERS



I understand the need for border protection, but I have never met such condescending and downright rude immigration officers in my life.

Both my partner and I were flagged out for further inspection after we passed passport control. Our phones were taken and swabbed for narcotics trace, we were asked to turn on our phones and smses looked through, laptops were booted up and files gone through to look for porno, bags emptied and contents laid out (and I mean EVERY single morsel of items all laid out) e.g. Name cards, credit cards, memory cards, camera fittings, travel itinerary, tissue paper, QF pillow, leftover Malaysian Ringgit, wallets opened, credit card receipts….

Amongst many questions asked I was quizzed with…

• “Why do you travel with your name cards?”
• “What do you do for a living? Project management? What is that? Elaborate…”
• “Why do you fly via Kuala Lumpur? Why not direct from Singapore?”
• “What were you doing in Kuala Lumpur? Why did you stay so long there? Transit? Why so long?”
• “Why do you have copies your educational certs with you? Are you sure you are not here to seek employment?”
• “Who is your “friend” you are staying with? What does he do? How come you do not know the postcode to his address? Applecross? He sounds rich, you sure you don’t know what he does for a living? How old is he? What is your relationship with him?”
• “Why are you only in Perth for such a short time? Holiday? All that distance for such a short time?”
• “You have any porno in your laptop? No? Used for work only? Yeah?”
• “You mentioned you are in project management in Singapore…”

Good Lord and the whole process would repeat itself again!

I did notice almost the entire plane load of passengers (except for the obviously Aussie looking ones) was being quizzed in this fashion leading to a tremendous line at customs. This led to a long time before we were finally allowed to go past the EXIT doors and officially into Australian soil, where my worried friend was waiting, frantically texting me but there was no way I could reply to him because the officers had my mobile phone (or rather it was placed aside with items they wanted to inspect further and I was told not to touch it despite the buzzer going off from incoming texts). It was surely a crappy way to begin our holiday feeling like a dirty, sinful, law-breaking mongrel of an illegal immigrant.



FINAL THOUGHTS

The KL LCCT is a functional (not pretty) piece of building if you do not have to do the transfer between there and KLIA. There were direct buses being offered by Air Asia and 2 other companies from there to KL Sentral and they use proper coaches equipped with baggage storage, nicely air conditioned and properly cushioned seats. All that for RM9.00 so it is a better way to get downtown. LCCT’s closest competitor would be the Budget Terminal (BT) in Changi Airport but from the looks of it, they might as well be on a different league looking at the vast difference in passenger numbers they handle on a daily basis. Thanks to Air Asia, LCCT makes BT look like a monastery – although the latter is very much nicer built without that temporary feel, it lacks the “buzz” of a thriving hub.

That being said, KL LCCT really needs to be upgraded quick time because they are indeed struggling to cope with the volume of passengers as we speak. Air Asia is growing faster than what everyone anticipated and the facilities simply cannot handle them. A new and permanent LCCT has been planned (finally!) and now everyone is watching to see when it would be built, whether the planned 2011 deadline would be met by the ever infamous feet-dragging Malaysia Airports Holdings Berhad, the custodian of the land around KLIA.

Until then, for all the wrongs the KL LCCT is – they have done all they could within the confines of the present structure to ensure operations continue to churn. Whoever said KL’s airport is a ghost town obviously hasn’t been to LCCT. It all lies in the hands of MAHB now how they would want to bring this forward.

To say that Air Asia has revolutionized the way we travel in Asia would be an understatement.

Now everyone can fly! This is the mantra that has been drilled into our psyche by this burgeoning airline group. Whether it is through their various airline franchises and subsidiaries, the main gist of it all is to pack our bags and leave the house.

When Air Asia first began to take shape, it was in a form of a regional full serviced carrier owned by the government-linked conglomerate DB Hi-Com. Needless to say it was a sad looking outfit with 2 – 3 routes out of Subang living in the shadow of Malaysia Airlines.

Enter Tony Fernandez, an airline enthusiast with absolutely no experience in running an airline other than being a head honcho from the music industry. He took over the reigns of Air Asia and bought it for a token sum of RM1.00, saddled with debts in excess of millions. And thus, the success story of Air Asia started to take shape.

Analysts all over the world immediately went into “doom foretell” mode…

The most foretelling of them all was that many agreed Asians were not ready for the onset of LCC travel. A lot argued frills of the legacy carriers were still the de-rigueur in this region which explained the existence of so many top tiered airlines based here.

Tony Fernandez was definitely on to something. The concept of LCC travel back in 2001 was largely foreign. The likes of Ryanair and Southwest were but a distant strange method of travel which we Asians would only laugh at. It was with this challenge of the untested, that the “new” Air Asia took flight in 2001, straight into post-911 era. There could not have been a worst time to launch an airline.

Fail? It did not. 8 years later in 2009, this airline has sprouted 2 additional franchises in Thailand and Indonesia – making them one of the largest airlines in this region. Ruffling the feathers of their initial skeptics, more so none other than their closest competitor Malaysia Airlines, Air Asia has caused a shift in the paradigm of traveling demographics radiating out from Malaysia into the region. All of a sudden, everyone wanted to emulate the doomed Air Asia. Neighboring countries saw their own flag carriers respond with creating their own LCC offshoots like Nok Air and Tiger Airways. Malaysia, ironically, never saw their own flag carrier create one only until mid 2007 when MAS gave birth to Firefly. Better late than never, some say.

Being the success it is regionally, long haul route development was the natural progression. In the midst of recent failures of other long haul LCC set ups like Oasis and Zoom, skeptics were once again up in arms singing the song of failure in unison. Somehow we already knew the pattern; the louder the chants of failure are the more Air Asia wants to prove us wrong.

I shall not dwell on the controversy of how Air Asia X received their AOC but to cut a long story short, governmental arrangement of the domestic route system in Sabah and Sarawak went from MAS to Air Asia (who created a subsidiary Fly Asian Xpress to handle these prop commuter sectors), and finally back to MAS again all within a space of a year. Using the AOC of Fly Asian Xpress, Air Asia X was created for the sole purpose of operating to long haul destinations for parent company Air Asia Sdn Bhd.

While no one knows what lies ahead in the future, there is only one constant in that the louder the nay-sayers yell, the more Air Asia seem to thrive. And so with that, we look forward to what else Air Asia can come up with.

I am a self-confessed convert from a legacy-only traveler to LCC aficionado. Never mind the jibes thrown at me e.g. Queen Bee of LCC, it all depends on how you want to look at it. Going on a holiday, the journey there and back is a large part of the experience and flying by LCC almost guarantees good trip report material. The things I do as a trip report writer, really!

Hope you enjoyed.

Do feel free to look through my other trip reports as well.

1. KLIA The World’s Best White Elephant.
2. MH Is NOT Malaysian Hospitality. The Return.
3. MH: More Than An Airline Code... SIN-BKI
4. Sawasdee Soiree! BKK-SIN On Tiger Pt 2 (pics)
5. Sawasdee Soiree! SIN-BKK On Tiger Pt 1 (pics)
6. Voyage Vietnam: SGN-SIN Part 3 (pics)
7. Voyage Vietnam: HAN-SGN Part 2 (pics)
8. Voyage Vietnam: SIN-HAN Part 1 (pics)
9. SIA New Business Class 777-300ER Part Deux!
10. SIA New Business Class 777-300ER Pt 1
11. Thai Air Asia BKK-SIN Part 2: +Airport Review
12. Thai Air Asia SIN-BKK Part 1
13. Jetstar/Valuair SIN-CGK (pics)
14. Saigon-S'pore On SQ (pics): Not 35K Again!
15. S'pore-Saigon On SQ (pics): Oh No... 35K!
16. A Tiger's Growl: HKT-SIN The Return (pics)
17. A Tiger's Growl: SIN-HKT (pics)
18. Jakarta-S'pore On SIA - No More Protests Please!
19. SIN-CGK On SIA Pt 1 (pics)
20. BKK-SIN On SQ, Return Flight. Megatopless (pics)
21. SIN-BKK On SQ Jubileeless (Pics)
22. The Return Flight. PER-SIN On QF Pt 2 (Pics)
23. Perth Calling! SIN-PER On QF Pt 1 (Pics)
24. MAS KL-Singapore First Class. (Pics)
25. MAS Johor Bahru - KL (pics)
26. The Return Trip: SYD-SIN On Gulf Air (pics)
27. Golden Falcon SIN-SYD On Gulf Air (Pics)
28. The Fun Continues! BKK-SIN On VF (Pics)
29. Budget Flight S'pore Style! SIN-BKK On VF
30. Pic-Rep Part 5: Jakarta/CGK - Singapore On SIA
31. Pic-Rep Part 4: Bali-Jakarta On Lion (Delay!)
32. Pic-Rep Part 3: Jakarta - Bali On Lion Air
33. Pic-rep Part 2: Bandung - JKT/Halim On Merpati
34. Pic-Rep Part 1: Singapore-Jakarta / CGK On SIA
35. Jakarta / Cengkareng - Singapore On KLM WBC
36. Bandung-Jakarta / Halim On Merpati (Pt 2)
37. S'pore-Jakarta On KLM World Biz Class (Pt 1)
38. Kuala Lumpur - Singapore On MAS, First Class
39. Singapore-Kuala Lumpur On MAS, First Class
40. KL-Johor Bahru On MAS (part 2)... With Photos!
41. Johor Bahru-KL On MAS (Part 1)... With Photos!
42. British Airways: SYD-SIN
43. OZ Odyssey With BA: SIN-SYD-BNE-SYD
44. Blast Fm E Past: SIN-SYD On Qantas
45. K Lumpur - S'pore On MAS F Class
46. S'pore-K Lumpur On MAS F Class
47. Kuala Lumpur - Johor Bahru on Malaysia Airlines
48. Bangkok -S'pore On Swiss (LX) Biz Class
49. S'pore-Bangkok On Swiss (LX) Biz Class
50. Phuket-KL-S'pore On Malaysia Airlines (pics & Rep)
51. S'pore-KL-Phuket On Malaysia Airlines
52. SIN-KUL-SYD On MAS, First Time In Ycl!
53. Langkawi-KL-Singapore On MH, Continuation...
54. BKK-SIN on Thai Airways
55. Rockhampton - Singapore on Singapore Airlines
56. Singapore - Rockhampton on Singapore Airlines
57. BKK-KUL-SIN on Malaysia Airlines F and J Class
58. SIN-KUL-BKK on Malaysia Airlines F and J Class
59. SYD-MEL-KUL, SZB-LGK on Malaysia Airlines
60. ORD-DTW-NRT-SIN on NW
61. SFO-MDP-ORD on NW
62. SIN-NRT-SFO on NW
63. KUL-SIN on SQ F Class


Welcome to my starry one world alliance, a team in the sky!
66 replies: All unread, showing first 25:
 
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4755 posts, RR: 26
Reply 1, posted (5 years 6 months 1 week 1 day 23 hours ago) and read 32767 times:

Random pics of the trip for your viewing pleasure...


Holidays are always good...






This cost me AUD 230.00 for 3 days including comprehensive insurance. A good deal, no?


The awesome suburb of Applecross where I spent most of my time in.


Room with a view.






I waited 4 years for this.... SLURP!


This restaurant is HIGHLY recommended because....


... this part of the restaurant...


... looks out to this!



Welcome to my starry one world alliance, a team in the sky!
User currently offlineLevent From France, joined Sep 2004, 1718 posts, RR: 5
Reply 2, posted (5 years 6 months 1 week 1 day 23 hours ago) and read 32767 times:

Thanks for the great report, I am pleasantly surprised by the quality of AirAsia X!

Australia is still on my to-see-and-to-do-list so I may well give them a try in the near future... maybe as part of a round-the-world trip.


User currently offlineMidcon385 From United States of America, joined Dec 2006, 570 posts, RR: 0
Reply 3, posted (5 years 6 months 1 week 1 day 22 hours ago) and read 32767 times:

Very nice report on AirAsia X. Looked like a great trip "down under", too...

Best regards,

Tim



MidContinent Airlines: We Know How To Fly!
User currently offlineDocpepz From Singapore, joined May 2001, 1971 posts, RR: 3
Reply 4, posted (5 years 6 months 1 week 1 day 22 hours ago) and read 32767 times:

Very nice report. Australian customs can be a pain sometimes but just take comfort in the fact that they are stuck doing such thankless, brainless work for the rest of their sorry lives, so this is all they can look forward to.

Out of interest, why were you travelling with your educational certs haha.


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 5, posted (5 years 6 months 1 week 1 day 16 hours ago) and read 32767 times:



Quoting Ryanair!!! (Thread starter):
Out into the madness again, I attempted to look for the bus bays at the opposite end of the terminal building. It really felt like I had stepped out into a back-water, 3rd world sub-Saharan African nation ruled by some gun-toting, self awarded, multi-star general. I really expected Idi Amin to pull up in a convoy of black Mercedes Benzes at some point.

The scene actually resembles India more than Africa.

Quoting Ryanair!!! (Thread starter):
This stuffy non-air conditioned air conditioned bus was obviously not equipped to be used at airports as it was a dirty, somewhat smelly city commuter bus. Travelers be warned, there are no luggage storing facilities on the bus.

Looks like your typical public transport... certainly not something one would expect to serve as inter-terminal transportation at a Skytrax world's best airport. Reminds me of Singapore's public buses from the early 90s.

Quoting Ryanair!!! (Thread starter):
more like an evil Miami-vice like chill out bar with tracks from Hotel Costes II serenading softly in the background

Miami Vice? Which generation are you from?! Give me examples that are more current so that I can relate to it better  Wink

Quoting Ryanair!!! (Thread starter):
To compensate for this slightly narrow width, an excellent pitch was in store.

The 'excellent' pitch was meant to compensate the space needed to slide the seat bottom forward. Was the seat pitch tighter in the 'recline' position? And are those genuine leather seats? Looks like synthetic leather to me... just like those found in my car!!

Quoting Ryanair!!! (Thread starter):
I was presented with a hot entrée of the famous Malaysian delicacy Nasi Lemak – a serving of coconut rice with savory condiments, in this case was an egg with chili paste and chicken rendang. This meal came with a bottle of water and a Kit Kat chocolate bar.

How much did you have to pay for that tiny tin foil of Nasi Lemak?? The size of the entree looks as tiny as those served on your typical full service carrier.

Quoting Ryanair!!! (Thread starter):
but I have never met such condescending and downright rude immigration officers in my life.

Did you mean 'customs' officers? Or were the immigration officers as bad as the customs officers?

Quoting Ryanair!!! (Thread starter):
Amongst many questions asked I was quizzed with…

• “Why do you travel with your name cards?”
• “What do you do for a living? Project management? What is that? Elaborate…”
• “Why do you fly via Kuala Lumpur? Why not direct from Singapore?”
• “What were you doing in Kuala Lumpur? Why did you stay so long there? Transit? Why so long?”
• “Why do you have copies your educational certs with you? Are you sure you are not here to seek employment?”
• “Who is your “friend” you are staying with? What does he do? How come you do not know the postcode to his address? Applecross? He sounds rich, you sure you don’t know what he does for a living? How old is he? What is your relationship with him?”
• “Why are you only in Perth for such a short time? Holiday? All that distance for such a short time?”
• “You have any porno in your laptop? No? Used for work only? Yeah?”
• “You mentioned you are in project management in Singapore…”

I'd really like to hear what your responses were to the questions above.



There's always a better way to fly...
User currently offlinePrinair From United States of America, joined Dec 1999, 744 posts, RR: 2
Reply 6, posted (5 years 6 months 1 week 1 day 14 hours ago) and read 32767 times:

The cabin on the Air Asia A330 looks more like one that would be used to transport prisoners rather than paying passengers. It looks very spartan and the seats look like some kind of torture devices (electric chairs come to mind). Otherwise, I congratulate you on an excellent and entertaining report.


PRINAIR : Puerto Rico International Airlines
User currently offlineQANTAS077 From Australia, joined Jan 2004, 5856 posts, RR: 39
Reply 7, posted (5 years 6 months 1 week 1 day 11 hours ago) and read 32767 times:



Quoting Ryanair!!! (Thread starter):

I did notice almost the entire plane load of passengers (except for the obviously Aussie looking ones) was being quizzed in this fashion leading to a tremendous line at customs.

I have had this before and I a resident, I usually treat them in the same manner they treat me...fantastic report, and don't be scared to use your phone in customs, my reply to them one time was " I am paying your wages and I am a citizen of this country, I will use my phone where I want".



a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
User currently offlineOzzietukker From Netherlands, joined May 2007, 62 posts, RR: 0
Reply 8, posted (5 years 6 months 1 week 1 day 11 hours ago) and read 32767 times:



Quoting QANTAS077 (Reply 7):

I have arrived in many airports in Australia, but somehow in Perth I and presumably many others get a 'cold' welcome into OZ. But the best defence is to indeed response in the same way they treat you. (It is the immigration and custom officers both 'guilty' for this).

@Ryanair, great report, one day I will be using Air Asia to Oz, problem is that with the good deals from Europe nowadays it will cost about the same to fly on 'regular' airlines including stopover(s) in Asia, and with the 3-3-3 layout I am not likely to change that anytime soon...


User currently offlineDirectorguy From Egypt, joined Jul 2008, 1688 posts, RR: 11
Reply 9, posted (5 years 6 months 1 week 1 day 11 hours ago) and read 32767 times:

What a great and original trip report!
I really like Air Asia X's product, it looks much better than expected. It doesn't have the crummy dodgy look projected by Ryanair but looks like a comfortable and modern airline with a pleasant interior.
Staff seem professional too, and that's great. It's almost like a legacy airline were it nor for the walking to the plane, paying for IFE and meals part. If Air Asia X plays its cards right, it could become a real competitor to the legacies in Asia, and not just Southwest Airlines-in-Asia but a real innovative company.

Too bad about the Australian officers, I remember reading similar comments in other TRs. There's a difference between doing your job seriously and harassing passengers for no reason.


User currently offlineDocpepz From Singapore, joined May 2001, 1971 posts, RR: 3
Reply 10, posted (5 years 6 months 1 week 1 day 8 hours ago) and read 32767 times:



Quoting QANTAS077 (Reply 7):

Well they can't throw you out of your country but they sure can throw Ryanair or me out!


User currently offlineNicholaschee From Australia, joined Oct 2005, 661 posts, RR: 0
Reply 11, posted (5 years 6 months 1 week 1 day 7 hours ago) and read 32767 times:

Been looking forward to this TR. What's the name of the place where you had the seafood? Thinking of going to PER for easter.  Smile

User currently offline787KQ From United States of America, joined Mar 2006, 549 posts, RR: 0
Reply 12, posted (5 years 6 months 1 week 1 day 7 hours ago) and read 32767 times:

Superb report and even better pictures!

What is the USB port for? Can you play your own videos and music on the AVOD system? Are you still charged?

Also, do you know the daily utilization of the A330 aircraft?

Quoting Prinair (Reply 6):
The cabin on the Air Asia A330 looks more like one that would be used to transport prisoners rather than paying passengers. It looks very spartan and the seats look like some kind of torture devices (electric chairs come to mind).

Maybe you should have flown Prinair to learn what real torture is!


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4755 posts, RR: 26
Reply 13, posted (5 years 6 months 1 week 1 day 4 hours ago) and read 32767 times:

Hi all, thank you for reading.

Quoting Levent (Reply 2):
Australia is still on my to-see-and-to-do-list so I may well give them a try in the near future... maybe as part of a round-the-world trip.

be sure to drop by Singapore too! No harm saying "hi" to me.  Smile

Quoting Docpepz (Reply 4):
Very nice report. Australian customs can be a pain sometimes but just take comfort in the fact that they are stuck doing such thankless, brainless work for the rest of their sorry lives, so this is all they can look forward to.

Out of interest, why were you travelling with your educational certs haha.

Sigh... I have got this treatment many times before in Darwin, Melbourne, Sydney but never this bad like the one last week. It just seems to get worse each time I visit.

Heheheh as for the certs... I dunno. I carry around a folder that had a lot of rubbish in it. I just needed something to put my travel itinerary in. So happens copies of my certs were in there.

Quoting SQ772 (Reply 5):
Miami Vice? Which generation are you from?! Give me examples that are more current so that I can relate to it better

I don't know how more current can this version be - that has Jamie Foxx, Collin Farell and Gong Li who played the "me-so-horny" dominatrix mafia lady. Unless you can't relate, you are probably still stuck in the era of Don Johnson with his pastel pleats.  Smile

Quoting SQ772 (Reply 5):
The 'excellent' pitch was meant to compensate the space needed to slide the seat bottom forward. Was the seat pitch tighter in the 'recline' position?

The pitch catered for the recline which was still considerably spacious with the bottom cushion jutting out.

Quoting SQ772 (Reply 5):
How much did you have to pay for that tiny tin foil of Nasi Lemak?? The size of the entree looks as tiny as those served on your typical full service carrier.

RM15.00 for ordering online. Otherwise if you are not full, the menu is at your disposal from the touch of your PTV screen. Why am I telling you all these? It is not like I would see you on an LCC anytime soon... or would I? Let me cue the pigs to start flying... Hahaha.

Quoting SQ772 (Reply 5):
Did you mean 'customs' officers? Or were the immigration officers as bad as the customs officers?

All same gang lah! The grilling session started at the passport counter as the both of us were processed together. After which, another officer stopped us and grilled us some more. After collecting our luggage, the same officer who stopped us earlier brought us to the customs inspection area and proceeded to grill us to charred bits. As mentioned, almost the entire plane load fell into the category of being fit to grill. Somehow, they were always stumped "You are Malaysians... Ooops... Singaporeans?" which led to a long line of questions as to why would I not be flying directly.

This poor indian man (Malaysian passport) next to us was trying to explain his freind was waiting outside while the officer kept interupting "Don't lie! What are you doing in Perth for 3 weeks?! You don't know?". It was a sickening sight, really.

Quoting SQ772 (Reply 5):
I'd really like to hear what your responses were to the questions above.

• “Why do you travel with your name cards?”
=>Business opportunities, you never know when they come.

• “What do you do for a living? Project management? What is that? Elaborate…”
=>I explained. Then I asked "Am I making any sense?". They didn't answer and went on to the next question...

• “Why do you fly via Kuala Lumpur? Why not direct from Singapore?”
=>I do it all the time because it is cheaper.

• “What were you doing in Kuala Lumpur? Why did you stay so long there? Transit? Why so long?”
=>Transit, transit and transit.

• “Why do you have copies your educational certs with you? Are you sure you are not here to seek employment?”
=>As explained to Docpepz above.

• “Who is your “friend” you are staying with? What does he do? How come you do not know the postcode to his address? Applecross? He sounds rich, you sure you don’t know what he does for a living? How old is he? What is your relationship with him?”
=>He is outside, I can call him if you want to. (No, don't touch your mobile, leave it there.)

• “Why are you only in Perth for such a short time? Holiday? All that distance for such a short time?”
=>It is a short getaway. We work in Singapore, we don't get a lot of time off from work.

• “You have any porno in your laptop? No? Used for work only? Yeah?”
=>No, yes, yes...

• “You mentioned you are in project management in Singapore…”
=>I held on to the counter because I was feeling faint at this point.

Quoting Prinair (Reply 6):
The cabin on the Air Asia A330 looks more like one that would be used to transport prisoners rather than paying passengers. It looks very spartan and the seats look like some kind of torture devices (electric chairs come to mind). Otherwise, I congratulate you on an excellent and entertaining report.

I didn't know prisoners are transported in such a comfortable manner in the USA.

Quoting QANTAS077 (Reply 7):
my reply to them one time was " I am paying your wages and I am a citizen of this country, I will use my phone where I want".



Quoting Ozzietukker (Reply 8):
I have arrived in many airports in Australia, but somehow in Perth I and presumably many others get a 'cold' welcome into OZ. But the best defence is to indeed response in the same way they treat you.

You hold a navy blue passport, mine is red. I can be thrown out anytime because I only have a social visit visa but not you. I have no choice but to bite the bullet as much as I wanted to make a fuss out of the whole ordeal.

Quoting Directorguy (Reply 9):
I really like Air Asia X's product, it looks much better than expected. It doesn't have the crummy dodgy look projected by Ryanair but looks like a comfortable and modern airline with a pleasant interior.
Staff seem professional too, and that's great. It's almost like a legacy airline were it nor for the walking to the plane, paying for IFE and meals part.

My sentiments exactly. D7 has indeed raised the bar for long haul LCC travel. The staff and cabin crew were excellent and were very service oriented.

Quoting Nicholaschee (Reply 11):
What's the name of the place where you had the seafood? Thinking of going to PER for easter.

Cicerello's at Fremantle. Find the corner of Cliff Street and Marine Terrace and there is a public carpark, the restaurant is just across the railway tracks towards the sea.



Quoting 787KQ (Reply 12):
What is the USB port for? Can you play your own videos and music on the AVOD system? Are you still charged?
There was no mention of being charged to use your USB device so no, I assume it is free.

Also, do you know the daily utilization of the A330 aircraft?

They presently have 3 A330s to 5 destinations (Hangzhou, Tianjin, Perth, Coolangatta and Melbourne). The sole ex-AC A340 is used to Stansted.

On order are 25 A330s and 2 A340s.



Welcome to my starry one world alliance, a team in the sky!
User currently offline9MMAR From Malaysia, joined Jul 2006, 2110 posts, RR: 18
Reply 14, posted (5 years 6 months 1 week 23 hours ago) and read 32767 times:

Congratulation Ryanair!!! for this wonderful composition, the best and most comprehensive I have ever read anywhere about AirAsia X's new A333!

If I can share some points and comments with you:

Quoting Ryanair!!! (Thread starter):
Out into the madness again, I attempted to look for the bus bays at the opposite end of the terminal building. It really felt like I had stepped out into a back-water, 3rd world sub-Saharan African nation ruled by some gun-toting, self awarded, multi-star general. I really expected Idi Amin to pull up in a convoy of black Mercedes Benzes at some point.

Thank god this one is not posted in MW, otherwise another 'war' will erupt and should I be on your side like on the earlier 'war', I should be prepared of being condemned as an 'idiot' once again, or probably worse.

Quoting Ryanair!!! (Thread starter):
We creaked and bounced our way along the airport perimeter road and finally pulled into the underbelly of KLIA’s bus terminus. Journey time was close to 40 min from a terminal which could be seen “just across the tarmac”. Thankfully, left baggage facilities in KLIA worked like a gem. Off to town we went on the KLIA Express and back so this transfer process was reversed for our departure later that evening. In the pouring rain that ensued, this proved to be a challenge as the transfer bus was leaking causing many passengers to swap seats throughout the journey.

I applaud your courage in trying this facility and managed to get on the right bus. It proves your true-blue enthusiast predicate. But I am surprised you didn't go with the red Skybusses or the yellow Aerobusses direct from KUL LCCT to KL Sentral and leave your luggages there instead, as previously suggested.

Quoting Ryanair!!! (Thread starter):
To cut cost, passengers were made to walk and at no time did I see any buses being used. Not that I am complaining! I went shutter crazy as I walked freely on the tarmac towards my waiting plane!

Quite surprisingly no one stopped you from taking photographs on the tarmac. The general rule is that photography is forbidden on the tarmac.

Quoting Ryanair!!! (Thread starter):
Air Asia X has an in-flight magazine. Note the diagram on how to recline your seat.

[Travel 3 Sixty is also the inflight magazine for AK (Malaysia AirAsia). I am not sure if the copy can be found aboard Thai AirAsia (FD) and Indonesia AirAsia (QZ) flights.

Quoting Ryanair!!! (Thread starter):
Push back was on time at 2300H with the safety demonstration carried out manually despite the presence of PTVs. Perhaps producing safety videos is an expensive affair?

D7 is in the midst of producing its own safety demonstration video. Here is some snippets from Alan B of MW.









Quote:
AirAsia is in the process of creating a very slick and chic safety video for the A330-300. Much better that the run of the mill MH safety video. Here is a peek... even the D7 people have yet to see it! It is in both English and Bahasa Malaysia with live footage and animation.



Quoting Ryanair!!! (Thread starter):
Since there is no way for the cabin crew to physically tell whether is the seat upright during takeoff or landing, indicators like these are used. Green = upright, red = not.

First time seeing something like this!

Quoting Ryanair!!! (Thread starter):
“COMFORT ME” kits could be purchased for a nominal sum which consisted of a blanket and pillow, but I was doing fine with my own fluffy pillow which I brought along courtesy of a previous QANTAS flight.

The Comfort Kit is on sale for MYR 30 if purchased online if I am not mistaken. It will be sold at a slightly higher price aboard D7's flights.

Quoting Ryanair!!! (Thread starter):
WELCOME TO PERTH AIRPORT – HOME OF THE WORLD’S FRIENDLIEST IMMIGRATION OFFICERS

I know you meant it sarcastically, but just to inform and for the benefit of others, the real home of the world's friendliest immigation officers as per Skytrax's 2008 survey is KUL.

Quoting Ryanair!!! (Thread starter):
I understand the need for border protection, but I have never met such condescending and downright rude immigration officers in my life. Both my partner and I were flagged out for further inspection after we passed passport control. Our phones were taken and swabbed for narcotics trace, we were asked to turn on our phones and smses looked through, laptops were booted up and files gone through to look for porno, bags emptied and contents laid out (and I mean EVERY single morsel of items all laid out) e.g. Name cards, credit cards, memory cards, camera fittings, travel itinerary, tissue paper, QF pillow, leftover Malaysian Ringgit, wallets opened, credit card receipts….

Thank you for the insights. Now, we travellers know what to expect and to prepare before arriving into Australia.

Quoting Ryanair!!! (Thread starter):
That being said, KL LCCT really needs to be upgraded quick time because they are indeed struggling to cope with the volume of passengers as we speak. Air Asia is growing faster than what everyone anticipated and the facilities simply cannot handle them. A new and permanent LCCT has been planned (finally!) and now everyone is watching to see when it would be built, whether the planned 2011 deadline would be met by the ever infamous feet-dragging Malaysia Airports Holdings Berhad, the custodian of the land around KLIA.

Remember the Google Earth map where you and I predicted our versions of the new LCCT? Well, the actual site has been revealed. Based on news articles so far, the terminal will be completed in 2011 and it will cost some MYR 2 billion, inclusive of a new runway, the 3rd for KUL.

http://img23.imageshack.us/img23/8398/klia.jpg


Finally, some nitpickings:

Quoting Ryanair!!! (Thread starter):
When Air Asia first began to take shape, it was in a form of a regional full serviced carrier owned by the government-linked conglomerate DB Hi-Com.

It's DRB Hicom. It is the company that ownes Proton, Malaysia's first car manufacturer.

Quoting Ryanair!!! (Thread starter):
Using the AOC of Fly Asian Xpress, Air Asia X was created for the sole purpose of operating to long haul destinations for parent company Air Asia Sdn Bhd.

It's Air Asia Berhad. AirAsia is listed on the mainboard of Kuala Lumpur Stock Exchange in Bursa Malaysia.

Quoting SQ772 (Reply 5):
And are those genuine leather seats? Looks like synthetic leather to me... just like those found in my car!!

Of course it is leather. Synthetic leather are like those found aboard MH's new (leased) B738!

Again, well done on the wonderful composition!


User currently offline9MMAR From Malaysia, joined Jul 2006, 2110 posts, RR: 18
Reply 15, posted (5 years 6 months 1 week 22 hours ago) and read 32767 times:



Quoting Ryanair!!! (Reply 13):
On order are 25 A330s and 2 A340s.

And AirAsia X has yet to order any ultra long haul aircraft (the A340s). They are still juggling whether to settle down with B77W, B787 or A350. The remaining A333 on order is 23, as 2 have been delivered.


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 16, posted (5 years 6 months 1 week 21 hours ago) and read 32767 times:

Quoting 9MMAR (Reply 14):
Of course it is leather. Synthetic leather are like those found aboard MH's new (leased) B738!

I would totally believe you if you told me that MH uses fake reptile skin on their seats, but genuine leather on Air Asia??? Can't be! LCC passengers are not meant to enjoy genuine leather seats....   

Quoting Ryanair!!! (Reply 13):
Cicerello's at Fremantle. Find the corner of Cliff Street and Marine Terrace and there is a public carpark, the restaurant is just across the railway tracks towards the sea.

Did you do any spotting in PER? I may make a trip down to PER this year, mind uploading the spotting site from google maps here?

Quoting Ryanair!!! (Reply 13):
I don't know how more current can this version be - that has Jamie Foxx, Collin Farell and Gong Li who played the "me-so-horny" dominatrix mafia lady. Unless you can't relate, you are probably still stuck in the era of Don Johnson with his pastel pleats.

I still have no idea what you are talking about... Don Johnson who?

Quoting Ryanair!!! (Reply 13):
Sigh... I have got this treatment many times before in Darwin, Melbourne, Sydney but never this bad like the one last week. It just seems to get worse each time I visit.

I just had evil stares whenever I cross Australian borders. I really don't know how I would react if I were in your shoes. Do you by any chance know if they'd react well to deadpan humour or sarcasm?

Quoting Ryanair!!! (Reply 13):
RM15.00 for ordering online. Otherwise if you are not full, the menu is at your disposal from the touch of your PTV screen. Why am I telling you all these? It is not like I would see you on an LCC anytime soon... or would I? Let me cue the pigs to start flying... Hahaha.

Pigs are not meant to fly... you can shoo them back into the sty. RM15 for that "nasi lomah" is still exorbitant...

[Edited 2009-03-20 03:54:18]


There's always a better way to fly...
User currently offlineChristao17 From Thailand, joined Apr 2005, 941 posts, RR: 8
Reply 17, posted (5 years 6 months 1 week 15 hours ago) and read 32767 times:

Missed you guys while in Singapore but looks like you had a fun time. Can't imagine 3x3x3 on an Airbus... too narrow.


Keeping the "civil" in civil aviation...
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4755 posts, RR: 26
Reply 18, posted (5 years 6 months 6 days 4 hours ago) and read 32767 times:



Quoting 9MMAR (Reply 14):
Thank god this one is not posted in MW, otherwise another 'war' will erupt and should I be on your side like on the earlier 'war', I should be prepared of being condemned as an 'idiot' once again, or probably worse.

All was fine until ONE person kicked up a fuss. I would like to think Malaysians are rational enough to decide for themselves what is a factual report as compared to one that is out to create malice intentionally.

Quoting 9MMAR (Reply 14):
applaud your courage in trying this facility and managed to get on the right bus. It proves your true-blue enthusiast predicate. But I am surprised you didn't go with the red Skybusses or the yellow Aerobusses direct from KUL LCCT to KL Sentral and leave your luggages there instead, as previously suggested.

I know there are left baggage facilities in LCCT, KLIA and Sentral. However, I was hell bent on trying out this said transfer because I believe that a multi-awarded airport like KUL should have this firmly in place and to be used with ease. This was unfortunately not that case for LCCT-KLIA. I know that there are many people who fly MH long haul, and then transfer to LCCT for their domestic hop on AK. If this is the case, why isn't this method of transfer developed properly? It really reminded me of an open-air Puduraya with bus operators shouting for customers and palms full of wads of cash waving people on board, onto rickety air conditioned buses that had little or no airconditioning. It was quite teruk for travelers who had huge baggage with them lugging up and down the stairs to the bus and then just placing them along the aisle in the front, too tired to drag it further aft.

That being said, on my return I tried the Air Asia buses to Sentral and it felt like night and day with baggage being stored beneath the bus before you board, nice seats that could recline, and it was an overall more orderly set up compared to the lelong before.

Quoting 9MMAR (Reply 14):
[Travel 3 Sixty is also the inflight magazine for AK (Malaysia AirAsia). I am not sure if the copy can be found aboard Thai AirAsia (FD) and Indonesia AirAsia (QZ) flights.

I have only flown FD on a previous occassion and there was no magazine. I was under the impression that AK-group is a cost conscious company so I was rather surprised to find an in-flight magazine. Yes I believe Travel 3-Sixty encompasses the entire AK-group because the route map shows the network for ALL the franchises.

Quoting 9MMAR (Reply 14):
D7 is in the midst of producing its own safety demonstration video. Here is some snippets from Alan B of MW.

Awesome stuff! That fact that some people in D7 haven't even seen it, was it even proper to release it on MW? Nevertheless, thank you for the preview, although I am not too sure about the extensive use of blue eyeshadow though! Hahahaha...

Quoting 9MMAR (Reply 14):
Remember the Google Earth map where you and I predicted our versions of the new LCCT? Well, the actual site has been revealed. Based on news articles so far, the terminal will be completed in 2011 and it will cost some MYR 2 billion, inclusive of a new runway, the 3rd for KUL.

Yes indeed I remember... and I remember we suggested to use the empty plot next to the present Satellite terminal. I wonder if the present plan for the new LCCT is a clever way of utilising their present facilities and resources? I am of the opinion that building a 3rd runway is rather excessive when they cannot even reach capacity usage for their present 2.

Quoting SQ772 (Reply 16):
Did you do any spotting in PER? I may make a trip down to PER this year, mind uploading the spotting site from google maps here?

Yes indeed I allocated half a day at the airport for spotting. The more interesting variety was at the domestic side because traffic at the international end is quite a trickle and are of the kind nothing we have not seen before. As for the spotting location, PM me and I will give it to you in private. You are sure dying to knot up someone's granny kickers aren't you? Big grin

Quoting SQ772 (Reply 16):
Quoting Ryanair!!! (Reply 13):
I don't know how more current can this version be - that has Jamie Foxx, Collin Farell and Gong Li who played the "me-so-horny" dominatrix mafia lady. Unless you can't relate, you are probably still stuck in the era of Don Johnson with his pastel pleats.

I still have no idea what you are talking about... Don Johnson who?

I will then ask you how is life away from the glare underneath in Fraggle Rock? Big grin

Quoting Christao17 (Reply 17):
Can't imagine 3x3x3 on an Airbus... too narrow.

Mind over matter, Chris. That is what people say about EK's 3x4x3 on the 777. But you don't see their planes going out empty, do you?  Smile Catch up with you soon, hopefully.



Welcome to my starry one world alliance, a team in the sky!
User currently offlineCXB77L From Australia, joined Feb 2009, 2614 posts, RR: 5
Reply 19, posted (5 years 6 months 6 days 2 hours ago) and read 32767 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Sorry to hear that you had such a horrid time with immigration officers in PER. I've never had this problem, although that might have something to do with the fact that I hold an Australian passport and have been living in PER for 18 years. Having said that, they are unusually strict with people who they suspect to be illegal immigrants, and the fact that you were carrying your education certificates and name cards might've been cause for suspicion. However, I often wonder if it is necessary to be so blunt. After all, I thought this country goes by the concept of "innocent until proven guilty". In the absence of proof that you were lying, I feel there was absolutely no need to put you through such a horrid interrogation.

I hope you enjoyed your holiday in PER. Cicerello's is a fantastic restaurant, I've been there, along with some of the other restaurants by the harbour in Fremantle. A seafood lunch by the harbourside is one of my favourite pastimes, when I can afford it. Unfortunately I've never been to Bluewater for a meal, but I was there for a conference several years ago. I agree that it's a fantastic location, but I've yet to try their food.

Applecross is one of Perth's leafy suburbs. I often go there for my evening exercise, around Point Heathcote reserve, and the beautiful bike paths around the foreshore. I live around 15 minutes drive away from Applecross, and it's well worth the trip.

Spotting in PER, however, is disappointing, to say the least. There just isn't enough aircraft movement in PER to make a worthwhile spotting trip, IMO. Compared to places like HKG, where there is all sorts of interesting traffic, PER is rather boring. Maybe it's because I've lived here for too long to appreciate it for what it is, but as far as spotting goes, I'd rather be at any other major airport in the world.



Boeing 777 fanboy
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8546 posts, RR: 54
Reply 20, posted (5 years 6 months 5 days 12 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!

Nice report and pictures, thanks for sharing.

The new build Air Asia X A330's sure look nice inside, like the seat design, good idea on the recline.

Did many people buy any extra's on the flight, ie drinks etc?

Shame about the hard time upon arrival, not had this issue in Australia before, hopefully won't on the next visit!

Look forward to the return.

Regards

Mark



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User currently offlineRyanair!!! From Australia, joined Mar 2002, 4755 posts, RR: 26
Reply 21, posted (5 years 6 months 4 days 23 hours ago) and read 32767 times:

Thanks for reading...

Quoting CXB77L (Reply 19):
Sorry to hear that you had such a horrid time with immigration officers in PER. I've never had this problem, although that might have something to do with the fact that I hold an Australian passport and have been living in PER for 18 years.

If they ever harrass a local resident, I am sure it will be in the press soon. So I am sure the officers probably do a bit of profiling before they decide on who they want to target.

Quoting CXB77L (Reply 19):
After all, I thought this country goes by the concept of "innocent until proven guilty". In the absence of proof that you were lying, I feel there was absolutely no need to put you through such a horrid interrogation.

In my case, it was "guilty until proven innocent"! In fact, I think that is the stance they take looking at my past treatments at other Aussie point-of-entries. My earlier trip to Perth a few years ago saw me receiving almost the same kind of treatment, although a few shades lighter comparatively.

Quoting CXB77L (Reply 19):
Cicerello's is a fantastic restaurant, I've been there, along with some of the other restaurants by the harbour in Fremantle. A seafood lunch by the harbourside is one of my favourite pastimes, when I can afford it. Unfortunately I've never been to Bluewater for a meal, but I was there for a conference several years ago. I agree that it's a fantastic location, but I've yet to try their food.

Cicerello's is excellent, although I have to say I am ready to venture into other establishments like Kaili's next door. With regards to Bluewater, food is once again of excellent quality and coupled that with the lovely ambience made for an overall top-notch experience. There is another restaurant Matilda Bay which is also another favourite haunt of mine. Yes as you probably figured, I am quite the foodie myself.

Quoting CXB77L (Reply 19):
Spotting in PER, however, is disappointing, to say the least. There just isn't enough aircraft movement in PER to make a worthwhile spotting trip, IMO.

I thought the domestic side was interesting because I got to see aircraft types I do not get to see very often. Not to mention the stand along terminal that houses National Jet! I went right up to the fence and could almost touch the plane!

Quoting BA319-131 (Reply 20):
Did many people buy any extra's on the flight, ie drinks etc?
Majority of us purchased the items online, The food came with drinks and chocolate bar whereas if you purchased it on the plane, you would not get the last 2 items.

Shame about the hard time upon arrival, not had this issue in Australia before, hopefully won't on the next visit!

We shall see because my next trip is planned to be down under as well. Fingers crossed.



Welcome to my starry one world alliance, a team in the sky!
User currently offlineDeltaDelta From United States of America, joined Dec 2008, 13 posts, RR: 0
Reply 22, posted (5 years 6 months 4 days 4 hours ago) and read 32767 times:

Great trip report!

Sorry to hear about your experience with the customs.

I did not know Air Asia X had such a nice interior.


User currently offlineLufthansa From Christmas Island, joined May 1999, 3213 posts, RR: 10
Reply 23, posted (5 years 6 months 4 days 4 hours ago) and read 32767 times:

Ryan, once again Excellent work.

I'm sorry about your rude welcome to this country. Unfortunately we employ thugs in our border controls. I'm a citizen and they have at times treated me in the exact same fashon. The worst I ever came past was in ADL after I flew a MAS tripm MEL-KUL-HKG-KUL-ADL. They made me miss my connecting Qantas flight too!

Anyway they refused to believe that I could afford a business class ticket, and that I must be some kind of drug runner for making a quick trip to hong kong with this routing, and it got to the point that I had to demand to be let back into my own country. I lost my cool after a while, especially after the constant repeaded questioning again and again. It got to the point where I said, Look you can test for anything you bloody well like all fricken day if we have to, you're not gonna find anything at all. Like it or not you HAVE to let me back into this country, I'm a citizen.

I remember at the time thinking, god what if I wasn't a citizen. I couldn't have demanded it. I only got the right to demand some respect because of it. If I were an outsider... I probably would have been sent home because of these numbskulls who think they've got some greater cause.

Anyway mate sorry to hear about your treatment. But great trip report!


User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2935 posts, RR: 6
Reply 24, posted (5 years 6 months 3 days 19 hours ago) and read 32767 times:



Quoting Ryanair!!! (Reply 13):
You hold a navy blue passport, mine is red. I can be thrown out anytime because I only have a social visit visa but not you. I have no choice but to bite the bullet as much as I wanted to make a fuss out of the whole ordeal.

if it makes you feel any better - i last entered Australia using my British passport (also red now i guess) but the stereotyping at Immigration is really quite phenomenal. As my place of birth is Kuala Lumpur and i look like I should be holding the other 'red (Malaysian) passport' - i felt i was subjected to the worst immigration interrogation i have ever experienced. I was made to feel pretty much like i was 'guilty' of illegal entry/passport forgery/and the likes until i could prove i was a genuine British medical professional and indeed from the UK.

i will probably never return to Australia - ever again following this - despite my partner having to travel there regularly for work (and i get to follow on occasion for free!). We even joke that i don't even want to go see 'australia' the film.. lol


25 AlexEU : Nice report and pics! Are Air Asia X flights to Australia much cheaper then the Qantas and Malaysia Airlines? Bizarre but typical Australian! What do
26 Globetraveller : Hi there Ryanair!!! Thank you for such a wonderful trip report. Great pictures and a very informative writing style too. I read every single word. Air
27 Carlisle : Excellent TR and photos. That aircraft is truly an amazing red and white! Looks like a very enjoyable trip and am glad you shared! Please feel free to
28 Ryanair!!! : Thank you all for reading... To be honest, when they unveiled the interior of their latest Airbus A330, it really took everyone by surprise how modern
29 CXB77L : I would be very surprised if Customs/Immigration reimbursed the money to any passenger missing a connecting flight due to the passenger being held in
30 Traveladdict : Been there, done that. Not fun. I find this so baffling. Really?! Wow I remember taking that bus and it took me max 20 mins. I'm surprised you found
31 QF744ER : Ryanair!!!, Nice report mate... Don't worry Aussies have similar issues with Customs/Immigration when we arrived home in PER. In late 2006 we flew to
32 LH526 : Welcome to the free world! And so many people complainabout how US Border control and customs treat passengers. THIS example above is a totla disgrac
33 Ryanair!!! : Thank you all for reading... CX only launched their new YCL last year, so no I have not experienced it because to begin with, I last flew CX on their
34 CXB77L : There are many Han's Cafes around Perth, it's a chain of restaurants. However, I've never had any food at Han's Cafe that I consider to be worth goin
35 Traveladdict : I personally love it but I guess super tall passengers would run out of legroom. But one thing I did notice on CX is that the FAs don't really enforc
36 PlaneHunter : Excellent report, Ryanair! Finally found the time to read. Air AsiaX's product doesn't look bad in general - but the seat backs in particular are not
37 Post contains links and images Ryanair!!! : No wonder it was such a mess when I was at LCCT, because there was a lot of construction going on and this is the result... EXPANSION! Good on them. =
38 QF744ER : Ryanair!!! Are you going to do a TR for your rtn flight back to KL? You might score the MK A343.
39 LH526 : Sure, I'm pro-screening, but the point in reading text messages or going through CC receipts is beyond the realm for me .... how do these actions qua
40 Ryanair!!! : Thank you all for reading... I did a quick search and I don't think I will head for Han's. Hahahaha... Coming all the way to Australia for Asian cuisi
41 SIN7 : Hey, Apologize that it took me so long to read your TR. Hate to say this . . . budget carrier don’t really excite me. So besides work commitments, t
42 MilesDependent : Sorry you had such a nasty welcome to Australia. Australia, NZ, UK, USA and Canada are the five places you have a good chance of getting grilled on en
43 Ryanair!!! : Thank you all for reading... Not all virgins look this good. Hehehehe... Now MAS looks like an expired bargirl slapping on TONS of make up to cover up
44 Ronerone : Gosh .. FINALLY i reply! haha. A fantastic report on an airline i am so curious to try. My policy is strictly anti-LCC, but Air Asia X is one of those
45 Post contains links CARNOC : The Australian government (and law) has no tolerance towards child porngraphy, thus Australian Customs Service (ACS) has had a few nationwide crack-d
46 CARNOC : Great TR, Ryanair!!! I feel sorry for your experience at PER and I am with you on this as I do believe there's a limit to what Customs/Immigration off
47 Skyhigh777 : hahah I laughed so hard when I read about your Rue Paul dream. Scary! Holy crap they would have found so much porn on my computer
48 QANTAS077 : navy blue passport means nothing, I still cop it and I give as good as I get, its your right to be treated with respect. always happens! just down th
49 Ryanair!!! : Thank you all for reading... My sentiments exactly. Ever since I started setting foot into the realm of LCCs, it is just not that bad after all. If on
50 Allrite : Thanks for the trip report Ryanair - as usual an enjoyable read. Interesting to compare the AirAsiaX A330 with Jetstar, which I flew earlier this week
51 Floris83 : Great TR, Ryanair! As the others, I'm pretty much amazed by the interior, looks really slick. Apparently, this might be the new standard on their new
52 Post contains images Ryanair!!! : Thank you all for reading... I agree, the inflight map show is a very essential tool and especially for aviation nuts like us, that IS considered IFE.
53 Allrite : Border Security is/was one of the most popular programs on Australian tv. The narration is rather over the top and apparently they miss a lot of the
54 SR 103 : A fantastic report as usual Ryan. You have an amazing talent with the way you write these, entertaining and humorous. Generally I am very anti LCC, bu
55 Ryanair!!! : Thank you all for reading... I was channel surfing 2 days back and what do you know? I caught an episode of BORDER SECURITY on cable and by golly... I
56 Carnoc : I like the show as well, in fact Border Security USA is also going to be on air soon here in Australia. I reallly hope they put this show on DVD so t
57 ThaiA345 : Actually when i came back to Perth on 20 Jan, they had signed everywhere that 'border security' was being filmed and that should we choose not to tak
58 CARNOC : Hi ThaiA345, they have always done this no matter at which international airport in Australia - if they decide to film at a particular airport "somet
59 OA260 : Really nice report and great pics. I like the cabin interior. Really different . Thanks for sharing OA260
60 Ryanair!!! : Hi all, thank you for reading... I am sure you can snoop about an ABC shop or Sanity records. I got a whole bunch of Kath & Kims, Summer Heights High
61 SR 103 : I was actually reffering to the business side of things rather than the branding. The majority of these "airline within an airline" projects have yie
62 Ryanair!!! : We both have our own merits with regards to our arguments. I am speaking from a marketers point of view and we all HAVE to agree that branding is an
63 A1ring23 : Ryan! This just so makes me wanna go back to KUL, just to try D7!!! These birds look sooooooo much fresher/slicker than MH's aging B777s. So you can't
64 QF744ER : We have just come back from a trip to Penang and took D7 from PER-KL-PER. Went up on -XAA in the XL seats as they had a promo on at the time of bookin
65 Post contains links Ryanair!!! : Hey y'all, Thank you for reviving this report of mine... Would be nice if you all could revive my latest report! Hahahahaha... To be honest, any compa
66 QF744ER : Booked 49A/C for the wife and myself, so right down the rear. At check-in there were XL seat upgrades available at RM300 each, so there must of been a
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