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5th Freedom Of The Air: Kenya Airways HKG-BKK-HKG  
User currently offlineRonerone From Jordan, joined Aug 2004, 1663 posts, RR: 53
Posted (5 years 6 months 4 weeks 1 day 15 hours ago) and read 32767 times:




This airline is by no doubt one of the largest and most reputable in Africa. Regionally, this airline has North, South, East, and West Africa extensively covered, providing seamless connectivity for its customers. Feeding this regional network, this airline also boasts an array of International destinations that may seem conservative at first sight, but after giving it some thought, one is bound to see that this ‘elite’ selection of routes was carefully chosen to cover just the right places in the right regions.

Overall, this airline flies to over 50 destinations covering Africa, Europe, The Middle East, The Indian Sub-Continent, and Far-East Asia. This obviously doesn’t come on its own. Its solid management clearly knows how to run this airline, and this includes a group of route planners that I have personally enjoyed working with on a number of occasions. They know their markets well enough to keep this airline moving, and have also found opportunities in bringing several interesting 5th Freedom flights to reality; one of which I had the pleasure of flying.

This airline is by no doubt one of East Africa’s finest…..This airline is Kenya Airways.


Welcome to my 13th Trip Report,


This TR will cover the following flights on Kenya Airways in Economy Class:



  • - HKG-BKK: B767-300ER
  • - BKK-HKG: B767-300ER



This is the second series of my three-piece TR series covering my holidays in HKG & BKK over New Year’s Eve 2008/2009. The purpose of my trip to Bangkok was to attend a series of dance parties that were happening over New Year’s Eve. Since the USA can be too far for this sometimes, Bangkok seems to offer the same style of entertainment I wanted, so a friend and myself decided to give it a try.

There are several great options to fly between Hong Kong and Bangkok. In fact, I don’t think I have seen any other route that serves an overkill amount of 5th Freedom flights such as the HKG-BKK pairing. Apart from the usual (and boring) Cathay and Thai options, Emirates, Ethiopian, Kenya Airways, PIA, Royal Jordanian, and Sri Lankan were also available. Out of that bunch, I was mostly interested in Ethiopian Airlines and Sri Lankan Airlines, however ET’s timings were not favorable, and UL’s frequency did not match my required days of travel either. So in that case, I decided to go for Kenya Airways, which offers a daily frequency (I think) with different timings that were very attractive.

So I went ahead and booked my ticket on KQ’s website, which was completely hassle-free. Within moments and without any hang-ups I booked my seat, paid for the fare, and issued my ticket.


Tuesday December 30th 2008

I was so excited that night that I did not even get half a second of sleep. Giving up, I got out of bed at 3AM and drank several cups of coffee to keep me going for the day. I decided to go online and check on the status of the incoming flight from Nairobi, which appeared to be arriving HKG from NBO and BKK at 4:28am, some 30 minutes ahead of schedule.


KQ 230 Flight Status



At 5:15am I checked out of the hotel and by 5:35am I was in a taxi and on my way to the Hong Kong In-Town Check-In Station, where I could check in for my flight and catch the Airport Express to HKG.

By 5:45 I was dropped off at the station, where I proceeded directly inside to check if KQ uses this facility. To my surprise, and to all my aviation fanatic friends’ whom I constantly sms’d about my KQ happenings, KQ does provide this service to its passengers, which is very convenient!


Check-In Counter FIDS at The In-Town Check-In Station
http://i104.photobucket.com/albums/m189/ronerone/KQHKGBKKHKG/0259.jpg



I arrived at the check-in desk allocated for my flight, where two not-so-friendly-but-efficient CX staff simultaneously checked me in. Perhaps it was too early in the morning for them, but these ladies seemed to want to do anything but smile.


KQ In-Town Check-In Desks





A few minutes later, I was issued my boarding pass, and was relieved from the task of carrying my luggage, which was tagged to BKK. I then proceeded to the Airport Express Train.


My Boarding Pass



Inside The In-Town Check-In Station








Inside The Airport Express Train



In typical Hong Kong fashion, the train left the station at exactly 6am, and after a quick 25 minute ride, we arrived at HKIA.


Arrival Information Inside The Train



Stepping off the train, I decided to walk around the landside check-in hall before heading towards security and immigration as I had plenty of time. Naturally, HKIA is my favorite airport masterpiece, and I could spend hours inside while time simply flew by outside.


On My Way From The Train







Approaching The Main Check-In Hall



Signage




FIDS





Christmas Decorations Still In Place



As I was strolling around the check-in desks, I spotted an area overcrowded with trolleys stacked with boxes that looked like they were about to burst and spit out their contents all over the place. I figured that must be KQ’s counters; and I was right. The flight seemed full, and seemingly most of the passengers were flying to NBO.


Kenya Airways Check-In Counter







Malaysia Airlines Check-In



Shopping





At 7:05am I was done with my inspection and decided to head through security and immigration. By 7:15am I was airside. I met up with my friend who was to follow me to BKK a day later, and we had a quick breakfast before he headed back to work.


On My Way To The Gates




As I walked around the terminal, I arrived at a gate where passengers were boarding a Singapore Airlines flight that had arrived from SFO, and is continuing to SIN. I could not help but stop and observe what had to be the most organized boarding process that I have ever seen in my life. Everyone simply submitted to forming a perfect queue where not a single body was trying to over pass the other. Even the announcements were automated and played in perfect periods. Where the hell does this happen in our world today? I was just hypnotized!


Singapore Airlines B747 (9V-SPE)



Dominated By Cathay, Lead By Singapore Airlines



Continental Airlines B777 At The Remote Stand



Malaysia Airlines A330-300 (9M-MKA)



Cathay Pacific Airbus A340-300 (B-HXO)



Cathay Pacific Special Livery B77W (B-KPF)



I finally arrived at my gate at 9:05am, and spotted the Kenya Airways B767 awaiting her flight back to Bangkok and Nairobi. I was so excited about getting on a B767 again. Me and this aircraft go a long way back as I had practically flown every single one in the KLM fleet all throughout the aircraft’s lifecycle with that airline. It was once my favorite and most comfortable ride in the air; I literally flew on this aircraft until I got sick of it.


My Kenya Airways B767-300ER That Was To Take Me To BKK





Tail Action



Gate 23





By 9:10am boarding had begun with several announcements that really were of no use. Everyone simply got up from their seats and flocked to the gate in complete madness. People from every direction kept trying to overtake each other and what made it worse were the very rude CX ground staff that treated these passengers like cattle. In their miserable attempts of forming a queue for boarding, the agents simply shouted, scolded, and even pushed some of the passengers. I wasn’t very happy with Cathay’s non-premium ground services this time.

As I approached the agent by the gate, he stopped me from proceeding by shoving his hand on my chest and ordering me to wait until I got my carry on weighed. “You wait here, must weight carry on!!!” he said. I stood where I was and nothing happened, while he let the other passengers proceed. I kept waiting, while he continued to ignore me. After some time he asked his colleague to weigh my carry-on then let me proceed.

I walked down the aerobridge until I arrived at Door 1L of the B767, where the lead purser was standing to welcome all joining passengers on board.


“Welcome on board sir. You seat is straight ahead, and it is in the last row”


By 9:15am I was on board.


CONTINUED BELOW



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
43 replies: All unread, showing first 25:
 
User currently offlineRonerone From Jordan, joined Aug 2004, 1663 posts, RR: 53
Reply 1, posted (5 years 6 months 4 weeks 1 day 15 hours ago) and read 32767 times:

Flight Information

Airline: Kenya Airways
Flight No.: KQ231
Routing: Hong Kong - Bangkok
Scheduled Departure Time: 09:45 AM
Actual Departure Time 09:45 AM (Pushback)
Scheduled Arrival Time: 11:35 AM
Actual Arrival Time: 11:30 AM
Equipment: Boeing 767-300ER
Registration: 5Y-KQQ


Very Attractive Business Class Cabin



I arrived at my seat, stowed my carry on, and settled in. There was no personal IFE on this aircraft, but that doesn’t really matter to me. The leg space however was very generous. Overall, the seat (and its space) was very comfortable.

The interior of the aircraft was quite interesting as it combined the old 767 interior with the new 777-like look; it was somehow a mixture of both. From this point forward, I grabbed my camera, threw all my inhibitions out the window, and went totally mad with the picture-taking.


My Seat



Leg Space



Cabin Shots































I spoke to several of the crew, and they were very welcoming when they discovered that it was my first time flying with them. What was more interesting is that two of the crew were of Asian origins, one was Thai and the other Chinese.

A newspaper trolley was rolled across the aisle shortly before a departure announcement by the lead crew at 9:40am. This was followed our captain making an announcement to welcome us on board. He also informed us of our routing for this flight, and that our flight time to Bangkok was 2 hours and 28 minutes. An announcement was also made in Thai and then Cantonese (presumably).


Pushback occurred at exactly 9:45am on the dot. As this 767’s engines spooled into life, the safety demonstration was displayed on the overhead screens. I was quite impressed with it as it was rather interactive, and was quite choreographed with the actual emergency exit lights on the aircraft. Also, the grand finale of the demonstration involved the crew performing a manual demonstration of the location of the emergency exits. It really caught my attention.

As we taxied to the runway, we were behind several other aircraft. At 10:45am 5Y-KQQ roared her way down the runway with quite a powerful takeoff. With all the modern aircraft of today, this 767 can easily be considered as extremely noisy.


Cabin During Climb



As we reached cruising altitude, the seatbelt sign was switched off and the cabin crew were released to prepare for the service.


Aisle Shot






Hot towels and headsets were distributed by the crew who were smiling at each and every passenger. Paradee, the Thai crew who was working on my side of the aisle was the nicest one.


Paradee Distributing Hot Towels



Khalfan Collecting The Used Towels



Headset



The meal service commenced by the distribution of special meals, and was followed by the standard trolley service. Paul started the service from the back by my side and worked his way to the front.


“Good morning sir, we are serving a choice between the omelet and chicken with noodles”
“I’ll have the chicken please”
“Certainly”
“Can I get you anything to drink with that?”
“Orange juice please”


Paul Handling The Meal Service





My Meal Tray And My Excellent Chicken







This Was Followed By Coffe/Tea Service



After my meal tray was collected, I fell asleep for the remainder of the flight. At around 11:10am Bangkok time, I had woken up as we started our initial descent towards Suvarnabhumi International Airport. The seatbelt sign was switched on, and the cabin crew made their final preparations for landing. Headsets were collected, however I snuck mine in my bag. At 11:30am we touched down at BKK.

After a short taxi, we docked at the gate and the seatbelt sign was switched off. All passengers continuing to Nairobi were instructed to remain on board during the transit stop. The rest of us gathered our belongings and proceeded to exit the aircraft.


On My Way Out Of The Aircraft









I thanked the crew for their outstanding efforts and left the plane through the aerobridge. As I was walking towards the terminal, a ground staff stopped me and asked for my name to cross-check it against the passenger manifest. When I asked why this procedure was done, he informed me that many Nairobi-bound passengers got off in Bangkok thinking they had arrived NBO already, and he wanted to make sure I wasn’t one of them.


Arriving At BKK





Immigration did not take too long, however the immigration staff at BKK were as usual, rude and unbothered. After my passport was stamped, I proceeded to the baggage claim to find that my suitcase had already been released.


Baggage Claim



CONTINUED BELOW



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineRonerone From Jordan, joined Aug 2004, 1663 posts, RR: 53
Reply 2, posted (5 years 6 months 4 weeks 1 day 15 hours ago) and read 32767 times:

Sunday January 4th 2009

After partying all night, I got back to the hotel at 5am. With no sleep in sight, I decided to head to the airport as early as possible. I took my time to pack my things, shower and get ready, and checked out of the hotel by 8:10am.

I took at taxi to the airport, and arrived Suvarnabhumi at 8:50am. While my flight was to depart at 13:50 that day, I did not want risk the chance of falling asleep and missing the flight, so I thought I would hang around at the airport for a while.

Kenya Airways was listed under Entrance 5, however the check-in desks were actually located by Entrance 10, which are by the other end of the departures hall.


Entrance 5 Listing Kenya Airways




Check-In Desks ‘U’ By Entrance 10, Where KQ Counters Were Located



I had ample time to kill, so I walked around aimlessly and took many pictures.


FIDS





Departures Hall





Kenya Airways Ticketing Desk



Emirates At BKK





Malaysia Airlines Everyday Low Fares Promotion Pop-Up




Arrival FIDS



At 10:55am, check-in for my flight was listed as open on the FIDS, so by 11:05am I had arrived by the counters and stood in line and waited while the ground staff took forever set up and open the system for check-in.


Kenya Airways Check-In Counters At BKK



By 11:20am I was exactly in the same position as the queue had not moved an inch. It seems there was some issue going on, or perhaps the agents were just moving far too slowly. In any case it was frustrating. Nevertheless, by 11:25am it was my turn to check-in.


I handed my documents to the agent, who was quick enough to process my way through and check me in. In no time, I was handed back my passport and ticket, and was given my boarding pass to Hong Kong.


Boarding Pass To Hong Kong
http://i104.photobucket.com/albums/m189/ronerone/KQHKGBKKHKG/0355.jpg



I proceeded through immigration, which wasn’t anything out of the ordinary, and by 11:45am I was airside.


The Usual Airside Scene At BKK











Feeling very tired and out of energy by 12:00pm, I decided to go through security and towards the ‘G’ gates where my gate was located.


Inside the G Concourse





Cathay Pacific B773 (B-HNF)



Transaero B742 (VP-BQE)



Cathay Pacific B744 (B-HUF) On The Infamous Milk-Run For Today



Turkmenistan Airlines B752 (EZ-A011)



My Aircraft That Will Take Me Back To Hong Kong



By 12:30pm I was at gate G01 and found the crew already in the holding area waiting to board the aircraft.


Kenya Airways Crew At Gate




Crew Boarding Aircraft At 12:40pm



I arrived at the podium of Gate G01 and handed my boarding pass to the agent, who tore off her portion and handed me back my stub. She wished me a pleasant flight, and by 12:45pm I was inside the holding area.


Gate Information



Inside The Holding Area




At 1:05pm a pre-boarding announcement was made calling for premium passengers and those who require special assistance to board the aircraft first. Immediately after, a general boarding announcement was made calling for all passengers to board the aircraft.


I gathered my things and proceeded to the gate, through the aerobridge and arrived at Door 1L where I was greeted by a male lead steward who welcomed me on board.


“Welcome on board sir”


By 1:10pm I was on board.


CONTINUED BELOW



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineRonerone From Jordan, joined Aug 2004, 1663 posts, RR: 53
Reply 3, posted (5 years 6 months 4 weeks 1 day 15 hours ago) and read 32767 times:

Flight Information

Airline: Kenya Airways
Flight No.: KQ230
Routing: Bangkok – Hong Kong
Scheduled Departure Time: 01:50 PM
Actual Departure Time 01:50 PM (Pushback)
Scheduled Arrival Time: 05:45 PM
Actual Arrival Time: 05:15 PM
Equipment: Boeing 767-300ER
Registration: 5Y-KQX


Entering the aircraft I noticed that the flight seemed to be full with passengers from Nairobi continuing onwards to Hong Kong. I arrived at my seat, stowed my luggage and got settled in. This time around, the aircraft was equipped with personal IFE screens, however the leg space was beyond terrible.


My Seat



Tight Legroom



Cabin Shots During Boarding

















Paradee, who was working on my earlier flight to Bangkok was also doing this flight as well. She passed around my side of the aisle to hand out headsets to the newly-joined passengers.


My Headset



Hong Kong landing cards were then handed out before a pre-departure announcement was made at 1:35pm by the lead purser, who welcomed us on board and requested us to do the usual necessary preparations for takeoff. We were also advised that our flight time to Hong Kong was 2 hours and 15 minutes. At exactly 1:50pm we pushed back, and our aircraft began its warm-up before its flight ahead. I am quite impressed with how punctual my flights have been on KQ. It is not so common for an on-the-dot departure time nowadays, when in fact airlines try to mask these delays by extending the allocated time-blocks so as to arrive early even if there was a delay in departure.


Cabin Crew Performing Final Cross-Checks Before Takeoff



After a quick taxi to the runway, we took off at 2:05pm and were on our way to Hong Kong.


Climbing Away From BKK





As we reached cruising altitude, the seatbelt sign was switched off and the crew got up to prepare for the service. Subsequently, the IFE was activated, but my personal system did not seem to be functioning; but I didn’t care anyways.


Reading Material



Aisle Shot



Service Commenced With Hot Towels



Hot Towels Distributed



Used Towels Collected



The meal service followed, and special meals were distributed first. This was followed by the standard trolley service, and Catherine from Kenya was working on my side of the aisle.


“Sir, would you like to have the fish or the chicken today?”
“Chicken please”
“May I also offer you something to drink?”
“I’ll have some orange juice please”


Meal Service


My Meal Tray





Catering Out Of BKK Is Always Fantastic!



Cabin Shot During The Meal Service



Coffee/Tea Service Followed





Shortly after the coffee/tea service my meal tray was collected, and I got up to pay a visit to the lavatory, which I found to be kept reasonably clean.


The Lavatory









At 4:40pm Hong Kong local time, our captain made an announcement to inform us that we had started our initial descent towards Hong Kong International Airport, and that we would be landing in approximately 30 minutes. Ten minutes later the seatbelt sign was switched on, and the crew made their final preparations for landing.


Cabin Shot During Descent



At 5:15pm we touched down at HKG, bringing my Kenya Airways experience to an end. After our taxi to the gate, we finally docked and seatbelt sign was switched off. Everyone got up to gather their belongings in preparation to exit the aircraft.

I proceeded down the aisle through the Business Class Cabin, thanked the crew for a great flight and headed out to the terminal. Proceeding towards immigration, I found the queue to be very long. There were many flights that had arrived around the same time as ours, and I spent over 45 minutes standing in line until it was my turn. Once through, I collected my suitcase from the baggage claim belt and headed towards the Regal Airport Hotel.


In conclusion, I was extremely impressed with Kenya Airways. The flights were punctual, the food was great, and more importantly, the cabin crew were extremely polite, always smiling, and very professional. On Kenya Airways, I found that aspect of the service in Economy to exceed that of many other well-established airlines; Emirates is one big example.


This concludes my trip report, I hope that you enjoyed it. Apologies for the extreme delay in posting this, as I never thought I could take this long in posting a TR. However, work and personal reasons at times have to take a priority in some cases. My next installment will be my final leg on Cathay Pacific back to DXB, which should follow shortly. After all, I have to finish this series before my upcoming travels in a few weeks.


I invite you to view my flickr album, which will include the following sets of pictures:

My Kenya Airways Trips (as above):
http://www.flickr.com/photos/jy-rwh79/sets/72157614157742710/
http://www.flickr.com/photos/jy-rwh79/sets/72157614158842434/

Random Pictures of Bangkok:
http://www.flickr.com/photos/jy-rwh79/sets/72157616179306068/


My previous Trip Reports can be found here:

Cathay Pacific: First Class On The Legacy Milk-Run (by Ronerone Jan 26 2009 in Trip Reports)
Inspirations On A Narrowbody: Etihad To Amman (by Ronerone Nov 28 2008 in Trip Reports)
Malaysia Boleh!: On The Malaysian Airline System (by Ronerone Oct 28 2008 in Trip Reports)
Pearls & Diamonds: Inspired By Etihad Airways (by Ronerone Sep 12 2008 in Trip Reports)
The Future Has Arrived: EK A380 Inaugural Flights (by Ronerone Aug 4 2008 in Trip Reports)
Syrian Special Performance, Featuring Sam Chui (by Ronerone May 23 2008 in Trip Reports)
This Is Royal Jordanian! (by Ronerone Apr 12 2008 in Trip Reports)
Ultra-Competitive, Ultra-Long Haul: EY Vs EK (by Ronerone Mar 21 2008 in Trip Reports)
Suvarnabhumi, The Etihad Way! (by Ronerone Jan 18 2008 in Trip Reports)
Cathay Delight: A Trip To Asia's World City (by Ronerone Oct 5 2007 in Trip Reports)
Etihad: Pearl 2 AMM, Coral Right Back Pt 2 PixVidz (by Ronerone Jul 5 2007 in Trip Reports)
Etihad: Pearl 2 AMM, Coral Right Back Pt 1 PixVids (by Ronerone Jul 4 2007 in Trip Reports)
CX: JFK-HKG-DXB In Y A346/772 (Lots Of Pics/Vids) (by Ronerone Aug 28 2006 in Trip Reports)



Regards,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineAtlwest1 From United States of America, joined Jan 2009, 1046 posts, RR: 1
Reply 4, posted (5 years 6 months 4 weeks 1 day 15 hours ago) and read 32767 times:

Absolutely fantastic trip report!! I have always wanted to try Kenya Airways, they seem to be a top notch operation. Thanks for giving a wonderful inside look at there services.  Smile


ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co. or Airt
User currently offlineELAL772 From Israel, joined Jun 2008, 158 posts, RR: 0
Reply 5, posted (5 years 6 months 4 weeks 1 day 15 hours ago) and read 32767 times:

Roni!!!

This is such a great report! I really enjoyed seeing and reading how good Kenya Airways are.
The 767 with IFE looked great, with the interior of a mini triple 7!!

Great Report!
Michael


User currently offlineMk777 From United States of America, joined Oct 2006, 1195 posts, RR: 0
Reply 6, posted (5 years 6 months 4 weeks 1 day 14 hours ago) and read 32767 times:

Cool TR, always a pleasure to read one of yours.  Smile

I am sure you had an awesome time partying in bangkok.

The idea of checking-in at the train station in HK is cool and helps save time at the airport considering the big huge line of people with massive bags. hehehe!!

I think DEL will soon have the same capability once terminal 3 and the airport express is inaugurated, first of its kind in India.

The KE flights seem very comfy and the food looks quite tasty. Seems like the crew did an amazing job on the plane.

They are probably worth a try in my books.



come fly with me
User currently onlineThe777Man From United States of America, joined Jul 1999, 6597 posts, RR: 55
Reply 7, posted (5 years 6 months 4 weeks 1 day 14 hours ago) and read 32767 times:

Hi Roni!

Great report! Not surprising you had very nice flights on Kenya Airways, as I had a great flight on them about 18 months ago; flew LHR-NBO on a 777.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6824 posts, RR: 77
Reply 8, posted (5 years 6 months 4 weeks 1 day 14 hours ago) and read 32767 times:

Hi Roni, good to see you are back! And you delivered an excellent report as usual, well-written and accompanied by high-quality pictures. Great to get an impression of Kenya Airways!

Quoting Ronerone (Thread starter):
There was no personal IFE on this aircraft, but that doesn’t really matter to me. The leg space however was very generous. Overall, the seat (and its space) was very comfortable.

5Y-KQQ is an ex-Air Europa plane while 5Y-KQX was delivered factory new with an advanced interior.

Indeed, seat pitch looks generous on 5Y-KQQ, and the seat design is quite nice.

Quoting Ronerone (Thread starter):
With all the modern aircraft of today, this 767 can easily be considered as extremely noisy.

Extremely noisy? How would you rate the DC-9 then?  Wink


PH



Nothing's worse than flying the same reg twice!
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 9, posted (5 years 6 months 4 weeks 1 day 12 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!

Hi Roni,

Great report, excellent pictures too, your pictures of BKK actually make the place look good, something which numerous reports indicate is not the case!

Quoting Ronerone (Thread starter):
As I approached the agent by the gate, he stopped me from proceeding by shoving his hand on my chest and ordering me to wait until I got my carry on weighed. “You wait here, must weight carry on!!!” he said. I stood where I was and nothing happened, while he let the other passengers proceed. I kept waiting, while he continued to ignore me. After some time he asked his colleague to weigh my carry-on then let me proceed

- Wow, interesting, not seen this kind of stuff before.

Quoting Ronerone (Thread starter):
A newspaper trolley was rolled across the aisle shortly before a departure

- Quite amazing given the generally low ticket prices on this route.

Quoting Ronerone (Thread starter):
My Meal Tray And My Excellent Chicken

- Looks superb!

I have to say KQ does impress on your reports, feel quite tempted to try them just for the sake of it, lets see when I have the time.

Cheers Roni, trust all is well with work & the family.

Best Wishes Mark & Nicole



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineHenkybaby From Netherlands, joined May 2008, 593 posts, RR: 4
Reply 10, posted (5 years 6 months 4 weeks 1 day 12 hours ago) and read 32767 times:

Amazing report. Great pictures. Impressive. Thouroughly enjoyed it.


Wherever you go, there you are!
User currently offlineBrusselsSouth From Belgium, joined Aug 2001, 628 posts, RR: 5
Reply 11, posted (5 years 6 months 4 weeks 1 day 11 hours ago) and read 32767 times:

Hi Roni,

Amazing report, not the most usual KQ (which in itself is not that usual) route...

The pictures are outstanding, thank you for taking the time to share your experience !

Regards
BrusselsSouth


User currently offlineOA260 From Ireland, joined Nov 2006, 27124 posts, RR: 60
Reply 12, posted (5 years 6 months 4 weeks 1 day 11 hours ago) and read 32767 times:

Hi Roni,
Great report. I was wondering if you were ok . Didnt hear from you in a while on the TR's but you came back with an excellent one. Those seats on your first flight look like the same ones they had on their A310's years ago when I flew them LHR-ATH lol..

They always had good food though, glad thats stayed the same. The return looks nice except for the legroom. The J class cabin looks very nice though.

Thanks for the report and hope to see many more.

Philip


User currently offlineUALDUDE From United States of America, joined Oct 2000, 170 posts, RR: 2
Reply 13, posted (5 years 6 months 4 weeks 1 day 11 hours ago) and read 32767 times:

Your trip reports are always fantastic! Looking forward to more.

User currently offlineOjas From India, joined Mar 2008, 2977 posts, RR: 24
Reply 14, posted (5 years 6 months 4 weeks 1 day 10 hours ago) and read 32767 times:

Hi Roni,

Another masterpiece ! Loved it all! I really wondered where you had been all this time.

Quoting Ronerone (Thread starter):
Me and this aircraft go a long way back

Me too, in fact I really have a close relation with GF's B767   

Quoting Ronerone (Thread starter):
In their miserable attempts of forming a queue for boarding, the agents simply shouted, scolded, and even pushed some of the passengers. I wasn’t very happy with Cathay’s non-premium ground services this time.

I guess you flew Y after a long time 

Quoting Ronerone (Thread starter):
When I asked why this procedure was done, he informed me that many Nairobi-bound passengers got off in Bangkok thinking they had arrived NBO already, and he wanted to make sure I wasn’t one of them.

It happens with certain flights like BG, AIX etc and more to do with people sneaking in illegally or something.

Quoting Ronerone (Reply 3):
when in fact airlines try to mask these delays by extending the allocated time-blocks so as to arrive early even if there was a delay in departure.

9W is the perfect example for that IMO.

Also how was the IFE?

Well done , looking forward for your return HKG-BKK-BOM-DXB TR!

[Edited 2009-03-31 15:32:37]


A lion does not concern himself with the opinions of the sheep
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 15, posted (5 years 6 months 4 weeks 1 day 9 hours ago) and read 32767 times:

Finally this KQ report is out. About bloody time, I must say!

Quoting Ronerone (Thread starter):
I don’t think I have seen any other route that serves an overkill amount of 5th Freedom flights such as the HKG-BKK pairing. Apart from the usual (and boring) Cathay and Thai options, Emirates, Ethiopian, Kenya Airways, PIA, Royal Jordanian, and Sri Lankan were also available.

Reminds me of how SIN-BKK was at one time.

Quoting Ronerone (Thread starter):
Naturally, HKIA is my favorite airport masterpiece, and I could spend hours inside while time simply flew by outside.

Yes yes it is our wet dream come true. Aren't the photo opportunities amazing at airside? If it wasn't for digital cameras, I would be going through rolls and rolls of film!

Quoting Ronerone (Thread starter):
Everyone simply submitted to forming a perfect queue where not a single body was trying to over pass the other. Even the announcements were automated and played in perfect periods. Where the hell does this happen in our world today? I was just hypnotized!

Err... Welcome to Singapore [Stepford] Airlines.

Quoting Ronerone (Thread starter):
Dominated By Cathay, Lead By Singapore Airlines

Ok now you are just spoiling for a fight. No, more like you fling a cream puff and run away leaving both sides to accuse each other of starting the food fight. LOL.

Quoting Ronerone (Reply 1):
As I approached the agent by the gate, he stopped me from proceeding by shoving his hand on my chest and ordering me to wait until I got my carry on weighed. “You wait here, must weight carry on!!!” he said. I stood where I was and nothing happened, while he let the other passengers proceed. I kept waiting, while he continued to ignore me. After some time he asked his colleague to weigh my carry-on then let me proceed.

Sigh... That is so rude. However I do see the politeness drop a few notches for flights like these and Changi is guilty for scenarios like that too e.g. when handling flights to Bangladesh and India.


Damn... Does these seats even recline at all?

Quoting Ronerone (Reply 1):
Pushback occurred at exactly 9:45am on the dot.



Quoting Ronerone (Reply 1):
At 10:45am 5Y-KQQ roared her way down the runway with quite a powerful takeoff.

You must have had one hell of a taxi. Is HKIA that big?

Quoting Ronerone (Reply 2):
I had ample time to kill, so I walked around aimlessly and took many pictures.

That is about all we can do in Suvarnabhumi, really. People like you and me make do and come up with a trip report detailing the airport interior because the public viewing gallery is one of the worst I have ever seen.

Quoting Ronerone (Reply 3):
At 4:40pm Hong Kong local time, our captain made an announcement to inform us that we had started our initial descent towards Hong Kong International Airport, and that we would be landing in approximately 30 minutes. Ten minutes later the seatbelt sign was switched on, and the crew made their final preparations for landing.

All this time, you stayed in the toilet so you could wait for the "RETURN TO SEAT" sign to light up? I have new found respect for you! Big grin

Great report!



Welcome to my starry one world alliance, a team in the sky!
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6436 posts, RR: 38
Reply 16, posted (5 years 6 months 4 weeks 1 day ago) and read 32767 times:

Hey Roni,

Fantastic! Worth waiting for! This made my day. Great job.

Brilliant pictures yet again! Did you just buy the fisheye? What is it?
Plenty of great angles which I'd probably never consider taking unless it was an empty flight - so many that it really feels like I'm on the plane!

Quoting Ronerone (Thread starter):
Apart from the usual (and boring) Cathay and Thai options, Emirates, Ethiopian, Kenya Airways, PIA, Royal Jordanian, and Sri Lankan were also available.

Wow. Sounds rather interesting, I might look into some exotic flights next time I head to that area.

Quoting Ronerone (Thread starter):
what made it worse were the very rude CX ground staff that treated these passengers like cattle.

I wonder if the ground staff are partial towards CX and don't like being assigned to other airlines. I know they shouldn't be like that of course..

Quoting Ronerone (Reply 1):
Very Attractive Business Class Cabin

Interesting - another airline with 2-1-2. Boy that aisle looks narrow.. No privacy in that middle seat!

Quoting Ronerone (Reply 1):
From this point forward, I grabbed my camera, threw all my inhibitions out the window, and went totally mad with the picture-taking.

Went mad indeed! Thanks again!

Quoting Ronerone (Reply 3):
This time around, the aircraft was equipped with personal IFE screens, however the leg space was beyond terrible.

I didn't know that IFE boxes took up legroom! That's some horrible pitch.

Quoting Ronerone (Reply 3):
The flights were punctual, the food was great, and more importantly, the cabin crew were extremely polite, always smiling, and very professional.

Sounds very welcoming indeed.

Quoting Ronerone (Reply 3):
I hope that you enjoyed it. Apologies for the extreme delay in posting this, as I never thought I could take this long in posting a TR. However, work and personal reasons at times have to take a priority in some cases.

Definitely enjoyed it. I can't thank you enough for giving so much time in writing these up! Hard for me to say - I was still on my summer holiday when I finished my TRs! In saying that, I still haven't edited half my pics from Sydney.. But I'll probably chuck some onto the other end of my TR sometime..

Thanks again!

Regards,
Nicholas



It's all about the destination AND the journey.
User currently offlineGardermoen From Australia, joined Jul 1999, 1522 posts, RR: 1
Reply 17, posted (5 years 6 months 4 weeks 22 hours ago) and read 32767 times:

A really interesting TR. Enjoyed reading it. Love these exotic airlines that fly other sectors away from their home.

User currently offlineExSR From Germany, joined Sep 2008, 83 posts, RR: 0
Reply 18, posted (5 years 6 months 4 weeks 20 hours ago) and read 32767 times:

Very interesting report and gorgeous pics! Thanks for sharing.

User currently offlineNkops From United States of America, joined Jun 2005, 2673 posts, RR: 6
Reply 19, posted (5 years 6 months 4 weeks 19 hours ago) and read 32619 times:

great detail and pics.. thanks so much for sharing!!


I have no association with Spirit Airlines
User currently offline787KQ From United States of America, joined Mar 2006, 549 posts, RR: 0
Reply 20, posted (5 years 6 months 4 weeks 17 hours ago) and read 32464 times:

Excellent flight report from one of my favorite airlines.

I am glad to know you enjoyed it. After providing truly excellent service at the beginning of the decade, KQ's service standards slipped tremendously. It is good to see that things have stabilized and even improved again.

Was the business cabin empty on your flights? Any idea about the comfort of those seats?

Thanks again!


User currently offlineDirectorguy From Egypt, joined Jul 2008, 1697 posts, RR: 11
Reply 21, posted (5 years 6 months 4 weeks 17 hours ago) and read 32457 times:

As usual, you have done an amazing job. The TR is well-written with great background, and the photos are well-executed.
Chapeau, monsieur!


User currently offlineCARNOC From China, joined Oct 2001, 875 posts, RR: 0
Reply 22, posted (5 years 6 months 4 weeks 17 hours ago) and read 32370 times:

Great TR, thanks heaps.

I don't know why but I find the standard of CX's ground services does seem to be declining at the carrier's home port (HKIA) while a few out-stations seem to be getting better with some of their respective ground handling agents.

Regards.


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 23, posted (5 years 6 months 4 weeks 17 hours ago) and read 32365 times:

Thanks for this report. Excellent pictures! KQ looks like the only other respectable carrier besides SA from the African continent.

Quoting Ronerone (Thread starter):
I spotted an area overcrowded with trolleys stacked with boxes that looked like they were about to burst and spit out their contents all over the place. I figured that must be KQ’s counters; and I was right.

KQ must be making tons of money from excess baggage charges.

Quoting Ronerone (Thread starter):
I arrived at a gate where passengers were boarding a Singapore Airlines flight that had arrived from SFO, and is continuing to SIN. I could not help but stop and observe what had to be the most organized boarding process that I have ever seen in my life. Everyone simply submitted to forming a perfect queue where not a single body was trying to over pass the other. Even the announcements were automated and played in perfect periods. Where the hell does this happen in our world today? I was just hypnotized!

A well designed gate hold area plays a very important part in ensuring that passengers are able to board in an orderly and neat fashion. That plus the fact that SQ's service partner in HKG makes the effort to ensure an organized boarding process according to the airline's requirements.

Call it Singapore "stepford" Airlines or whatever you want to name it, at the end of the day, the passengers are the ones benefitting from an orderly boarding process. And passengers DO appreciate such things. So by all means have those service standards and measures in place!

<< Those who are too used to flying LCC and racing to get the best seat onboard may have forgotten what it is like to board a full-service carrier.   >>

For those not in the know, SQ switched handlers some years back, from CX to Jardine Airport Services when the former was deemed unable to meet SQ's service standards at the price that they wanted.

Quoting Ronerone (Reply 1):
People from every direction kept trying to overtake each other and what made it worse were the very rude CX ground staff that treated these passengers like cattle. In their miserable attempts of forming a queue for boarding, the agents simply shouted, scolded, and even pushed some of the passengers. I wasn’t very happy with Cathay’s non-premium ground services this time.

Had SQ not switched service partners, that could jolly well have been the scene at the SQ gate   Jokes aside, I'm sure CX ground staff must find it stressful having to manage a flight where almost all passengers carry more than they are allowed to, or simple do not understand the concept of queuing. Having been in the service sector myself, I can understand their frustration... but yes, that's still no excuse to man-handle their clients' passengers.

Quoting NZ107 (Reply 16):
Sigh... That is so rude. However I do see the politeness drop a few notches for flights like these and Changi is guilty for scenarios like that too e.g. when handling flights to Bangladesh and India.

Not quite true... ground service standards on flights to India are actually quite good nowadays. It all depends on whether the airline's ground staff themselves set a good example for their service partners to follow...

[Edited 2009-04-01 09:33:21]


There's always a better way to fly...
User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 24, posted (5 years 6 months 4 weeks 15 hours ago) and read 32127 times:

Hi there Roni!

How are you doing and how were your recent work related travels? Another excellent trip report with amazing pictures and some very interesting detail. I thoroughly enjoyed it!

Quoting Ronerone (Thread starter):
I was so excited that night that I did not even get half a second of sleep.

Hahaha... The signs of a true aviation nut.  Smile

Quoting Ronerone (Thread starter):
On My Way From The Train

These are wonderful pictures! Well done!

Quoting Ronerone (Thread starter):
People from every direction kept trying to overtake each other and what made it worse were the very rude CX ground staff that treated these passengers like cattle.

Hmmm... I guess the CX agents prefer to look after their own passengers, because they are usually very nice from my experiences.

Quoting Ronerone (Reply 1):
A newspaper trolley was rolled across the aisle shortly before a departure announcement by the lead crew at 9:40am.

Wow... You barely ever see this in Economy Class anymore.

Quoting Ronerone (Reply 1):
When I asked why this procedure was done, he informed me that many Nairobi-bound passengers got off in Bangkok thinking they had arrived NBO already, and he wanted to make sure I wasn’t one of them.

Hehehe... They must think this is Concorde! 2.5 hrs from BKK-NBO would be quite an achievement!

Thank you for this wonderful read. I look forward to the final part.

Globetraveller


25 BW424 : Very nice TR! Loved the pics especially!!
26 Ronerone : Dear All, Thank you for your support and for your great comments! Thanks Atlwest. You should definitely try KQ! Hi ELAL772, I definitely agree! It's l
27 NZ107 : I want so many things (both camera related and travel) and they're all out of my price range! A friend took some awesome images with a fisheye at an
28 LH4116 : Excellent report Roniwadei, very well done as usual! KQ looks like a nice and rather exotic airline. The new T7'ish interiors on the 767 looked great,
29 ThaiA345 : Hi Roni! Thanks for another great TR. Really love your way of writing your TR's! Too bad the ground experience with CX ground staff wasn't too good fr
30 SR 103 : I was waiting anxiously for this one and usual you did not dissapoint. I have always wondered about KQ's service. They are closely alligned to an airl
31 Ronerone : You betcha! Haha thanks LH4116. Good to hear from you. My arabic name is Wadei by the way. And due to CX's ultra-strict FFP policy, i had to find som
32 Vivekman2006 : Hey Roni, Excellent trip report on a not so often reported airline. Good to see that Kenya Airlines offers a decent inflight product and service. Wher
33 Post contains links and images Stylo777 : excellent report Hawi and awesome pictures! which camera do you have? this report reminds me of my trip to BKK and HKG 1.5years ago. Especially the on
34 Abrelosojos : Thanks Roni for yet another great report. I have always thought KQ is a great airline - the only thing to avoid is flying via NBO. Anyways, I will mes
35 Linglesou : Fantastic report - KQ is on my "to fly" list for sure! Were the seats actually closer together on the IFE equipped aircraft or was it just the boxes t
36 Ronerone : Heya Vivek! .. Thanks for stopping by. Hope that all is well. I stayed at the Ibis Siam. Not a bad a hotel, and very cheap. Hi Stylo777! .. What happ
37 PlymSpotter : Another excellent report from you Roni, thank you very much for taking the time to write it. The seats and service on board Kenyan looks exemplary, I'
38 Cabinboy : can i ask what camera you are using? very nice photos!
39 NZ107 :
40 Reifel : Great , I really enjoyed reading this report since I never had an idea what Kenya Airways was looking like. Seems to be a solid product.
41 Ronerone : Hi PlymSpotter & Reifel, Thanks a lot for your comments. Glad you enjoyed the TR. Regards, Roni
42 CO7e7 : Hi Roni, What a fantastic trip report. A+ quality as usual. I look forward to your next one. CO7e7
43 Karan69 : Roni mate that was an awesome report from a not so heard from airline, Its a pleasure seeing that on even a 2 hour flight that KQ keeps an emaculate m
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