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LH/US In J/F: NUE-FRA-DFW-PHX (w/ Photos + Video)  
User currently offlineSANAV8R From United States of America, joined Mar 2009, 215 posts, RR: 0
Posted (5 years 3 months 3 weeks 3 days 10 hours ago) and read 14051 times:

This is the continuation of my first trip report, US/LH: PHX-PHL-FRA-NUE In First/Business (w/Pics)

I spent a week and few days in southern Germany, visiting Bamberg, Munich, Nuremberg, as well as the castles of Herrenchiemsee and Linderhof.





I wasn’t sure how my last night would play out so I looked for a hotel, and got a deal on the Moevenpick Hotel at NUE. It was only when I arrived that I realized that the hotel was merely a few hundred feet from the terminal.

I took the opportunity after returning from visiting the city that night to use Lufthansa’s Late Night Check-In which was great. I got all the boarding passes and my bags checked all the way through apart from having to take it through customs in DFW.

Return Journey

LH 923 NUE-FRA 03/22/2009 BAe 146-300
LH 438 FRA-DFW 03/22/2009 Airbus A340-300
US 504 DFW-PHX 03/22/2009 Airbus A319-100

Now onto the report (Germany to the U.S.)…
---------------------------------------------------------------------------------------------------------------------
Fourth Leg of the Journey: Nuremberg - Frankfurt
Flight: LH 923 (Operated by Eurowings)
Aircraft Type: BAe 146-300
Aircraft Registration: D-AEWM
Seat: 3A

I got up and headed across the street. Security was empty and so was most of the airport probably accounting to the fact it was Sunday morning.




This is my first time on a BAe 146, so I was prepared for a fairly small cabin and having to gate check my bags.


However, I was really surprised at the 3-3 seating arrangement and large overhead bins. I could easily fit my roll-on into the bin. I wish that more U.S.-carriers would use this than some of the smaller regional aircraft on certain routes.


Sizeable amount of AB jets.


Climb out over the city.


Cabin was much larger than I thought.


Again, I was impressed to receive a snack, drinks, and all of the great service on such a short flight.

After landing we were directed towards the remote stands to take a bus. I was hoping it would give me a chance to get some good shots, but I managed to be the last off of the plane and got stuck in middle of the bus.


LG ERJ-145.

---------------------------------------------------------------------------------------------------------------------
Fifth Leg of the Journey: Frankfurt – Dallas Fort Worth
Flight: LH 438/[b]
[b]Aircraft Type: A340-300

Aircraft Registration: D-AIGK “Bayreuth”
Seat: 3A





Pretty much everybody had congregated on the left and center areas, so we headed to the right side for some space.

Boarding commenced with those needing more time and assistance then First and Business passengers. We had to walk down a set of stairs. I’m surprised there wasn’t an escalator or an air bridge from the third level, but it doesn’t really matter to me as I am young but there were a lot of people and I could see how the stairs could pose a challenge for some.





There appeared to be some activity around this aircraft as we were on our way to the taxiway.





We were then directed towards the taxiway and took off right away without any wait.

Click Here for video of Takeoff from Frankfurt
Seemed like a fairly long takeoff.


Drinks and menus.




Over the English Channel.






Appetizer.


Main Course.


Drink service.




Dessert, cheese cart, and after-dinner drinks.


Chocolate truffles and coffee.



It was about this time that the AVOD started to go haywire and they had to shut it down. They tried about three times to get it working properly again. The menus and options were all functioning, but when one went to select anything other than “Airshow” or “Main Screen”, it would freeze up and return to the menu after about a minute.

As they started “Australia”, I tried to go to sleep, but that lasted only about an hour or two, because “Australia” was ending as I woke up. So broke out my iPod and read some.


Right after I woke up.


Over Quebec they started the mid-flight snack.




Then another hour or so later, the second meal service commenced.














Nice shot about twenty minutes before landing.

Landing was routine and smooth and we taxied straight to our gate.







As we walked into the arrivals it was packed, with several AA flights and a KL flight having just arrived. It was also spring break so there were many people returning from warm Resort destinations. So it took longer than I had thought, although still plenty of time to connect.

Now to getting to Terminal E was tricky because the only baggage re-checks are for American, which meant we would have to take a bus. We just missed the first bus and had to wait what seemed like ages for the next. I said I would walk with a cart and my aunt could take the bus, but the bus finally came and it was on the bus that I realized walking was totally impossible.

When we got to the US Airways First counter, the clerk didn’t understand we just needed it to be put back on the belt. She tore off the tag that was for PHX and reprinted more boarding passes and then realized that the bag already had a PHX tag and we had passes. Oh well.

---------------------------------------------------------------------------------------------------------------------
Sixth Leg of the Journey: Dallas-Fort Worth - Phoenix
Flight: US Airways 504
Aircraft Type: A319-100
Aircraft Registration: Unknown
Seat: 2F

We got to gate E35 and settled in until boarding. By 5:45 they began to board and then about 6:15 we pushed back. Terminal E looks as if it has been remodeled recently but appears quite empty from the days when it was a Delta fort. Most of the shops and amenities in this area were about to close in this area before departure.





We were let go from the tug and then we just kind of parked and no announcements. They had mentioned high winds in PHX, but I figured it was mechanical. About five minutes later they announced their was an issue with the steering and they would shut of power and be towed back in to the gate to do some tests.



They were going to do some tests and some people were worried about connections. Eventually they asked anybody who had connections if wanted to try to make other flights and what seemed to be half of the plane disembarked.



Finally, they asked everyone to disembark because they were going to shut off the power for more than ten minutes and it was going to get warm. So everyone collected their belongings. By now it had been an hour or so. After another hour and few minutes they announced that the flight was cancelled. So then I joined the queue for our options.

Since I no connections, they booked us on a flight in the morning which was going to be the same plane and leave at 7:00. They needed to fly in a part for the aircraft on a later flight and would repair it overnight.

While they offered us a Ramada Inn and a few vouchers, we took them but the airport vouchers were useless as almost everything in E was closed.

I went to collect my checked luggage and headed for the hotel shuttles. I took one look at the Ramada shuttle bus and everyone trying to rush on it and called another hotel and then hailed a taxi. I was kind of glad because the hotel I chose was practically empty and I got points. Later I checked TripAdvisor and found that the Ramada had less than spectacular ratings.

---------------------------------------------------------------------------------------------------------------------
Sixth Leg of the Journey: Dallas-Fort Worth - Phoenix
Flight: US Airways 9031
Aircraft Type: A319-100
Aircraft Registration: Unknown
Seat: 1D



The next morning we went back at 5:30 to check in my bag again and went through security. They had said that boarding would be at 6:30, but that came and went. There were no announcements and the display screens noted no delay. I decided to break out the vouchers and went to the counter and asked the agent at the other unoccupied US gate a question but they were just a ray of sunshine.

They had informed everybody that the flight would depart from E34, but the of lack information on the gate’s FIDS or the lack of announcements did not help some people. Many were confused, but I figured since they don't usually use that gate and didn't have any display operating they would eventually come and announce something. Soon enough the same clerk announced, “Stop coming over to the counter, I will announce when we are ready to board which may be in 45 minutes or so”.

Seeing as it was still early and I didn't want to venture off to far because they could board at anytime, I walk over to Starbucks who tried to tell me that a $5 voucher was total not per person despite it saying otherwise. So I went to Burger King who said otherwise and a nice clerk told me to keep ordering because I’d get no cash back and that was better because I'm not a fan of Starbucks coffee.



Finally at 7:15 they announced the crew’s arrival and promptly commenced boarding which was fairly fast because the reduced number of passengers. Many people took flights last night or waited for the other flights of the day. The First Class cabin was full except for one seat. Coach was mostly empty and when I walked around later, people took the advantage to spread out and sleep.





There was no meal service, just the snack basket and drinks. The flight was fairly smooth apart for a few moments after take-off and before landing it was a little bumpy. The two hours or so passed fairly quickly. We were towed right to the gate. The weather wasn't as hot as I thought it would be, as I was still dressed for fairly colder weather though had taken my coat off at this point.

We arrived about 8 AM, I was really zonked and wasn’t paying attention and almost left my camera on the plane but I ran back and got it. We arrived at Pier A of Terminal 4, which after passing through two of the world's busiest airports of DFW and FRA as well as the smaller NUE, this placed seemed absolutely cramped.

But with Phoenix's climate, large windows aren't exactly tops for anybody and energy costs would skyrocket for larger terminal areas to cool, despite numerous mega-airports in other parts of the world with similar climates, but some of them don't have to worry so much about costs. But hopefully a remodel is in the works eventually. The dark brown interiors seem outdated. Yet they seemed to have just recently renovated the pre-security shopping area, so maybe they can change the decor in the future.

Then I finally got back, one day later than planned, and not ready to return to school but with a lot of great memories. I really enjoyed my flights on Lufthansa and hope to fly them again sometime in the future.

20 replies: All unread, jump to last
 
User currently offlineAndie007 From United States of America, joined Jun 2000, 861 posts, RR: 0
Reply 1, posted (5 years 3 months 3 weeks 3 days 8 hours ago) and read 13918 times:

Great trip report!
Thank you for that!


User currently offlineDirectorguy From Egypt, joined Jul 2008, 1651 posts, RR: 11
Reply 2, posted (5 years 3 months 3 weeks 3 days ago) and read 13179 times:

Thanks for the report! For a non *A hub, LH seems to be doing pretty well at DFW, even if it was kind of a peak time.

I must commend you on the astonishing clarity of photos otherwise unremarkable. What kind of camera do you use?


User currently offlineGlobetraveller From Germany, joined Apr 2008, 379 posts, RR: 20
Reply 3, posted (5 years 3 months 3 weeks 3 days ago) and read 13178 times:

Another great installment to your trip report series SANAV8R!

I really enjoyed the pictures and the information too. There seems to have recently been a spree of great Lufthansa flights, and this trip report seems to continue this trend.

Thank you for all your efforts.

Globetraveller


User currently offlineSkyTeamTriStar From United States of America, joined Dec 2007, 388 posts, RR: 0
Reply 4, posted (5 years 3 months 3 weeks 2 days 22 hours ago) and read 12951 times:

You certainly have an EYE for photo taking! The angle of some of the shots were so crafty.

User currently offlineSANAV8R From United States of America, joined Mar 2009, 215 posts, RR: 0
Reply 5, posted (5 years 3 months 3 weeks 2 days 22 hours ago) and read 12924 times:



Quoting Directorguy (Reply 2):
I must commend you on the astonishing clarity of photos otherwise unremarkable. What kind of camera do you use?

Thanks. It's a Canon SD800is. It's basic but it's one of the best cameras I've had for taking photos of airplanes.


User currently offlineAC888YOW From Canada, joined Jan 2005, 531 posts, RR: 1
Reply 6, posted (5 years 3 months 3 weeks 2 days 20 hours ago) and read 12700 times:

Can you give more details about your J experience on LH long-haul? The pictures were fantastic but I'd enjoy hearing more about the seat, food, service, amenities, etc.? And how about the lounges?

I ask because I will fly LH later this summer in J on a 346.


User currently offlineSANAV8R From United States of America, joined Mar 2009, 215 posts, RR: 0
Reply 7, posted (5 years 3 months 3 weeks 2 days 18 hours ago) and read 12471 times:



Quoting AC888YOW (Reply 6):
Can you give more details about your J experience on LH long-haul? The pictures were fantastic but I'd enjoy hearing more about the seat, food, service, amenities, etc.? And how about the lounges?

The service was great. The flight attendants were very attentive. They missed our side of the cabin when passing around the champagne and juice before take-off, and later they apologized, but I can understand as I was seated in the mini-cabin of J and actually I didn't even notice until they mentioned it because I was fairly busy stowing my luggage. They came around with water and juice several times during the flight. They were one of the most friendly crews I have encountered.

The seat is my only qualm. It is fairly hard to figure out, with four buttons that change the seat in some way when pushed up, down, right, or left. The lie-flat is angled which is fine for some, but the lumbar support made it hard. I am 5' 7 but I was traveling with someone who is 6', and they had a little bit tougher time. I found it was best to put the chair in "Relax" mode and modify it from there. The light is also a "halogen" type and omits a blue-ish color that is fairly bright.

The food is great. They do serve from a regular meal cart and not individually straight from the galley or a dinning serving cart as I have been served on other carriers (i.e. CO J). On the flight to Germany (which was in the evening), I was served both the appetizer and meal together on one tray followed by desert. On the flight to the US (in the afternoon) all of the courses were served individually. The choices were also good, a meat, fish, and vegetarian option were available at the two meals, but the snack was a fairly plain wrapped sandwich.

The amenity kit is fairly standard: socks, eye mask, refresher towel, ear plugs, toothbrush and paste, lip balm, lotion, earphone covers. It's a hand clutch type that folds open. It's located in a pocket in the middle of the two seats with a bottle of water.

I got to use both the US Envoy lounge in PHL and the LH Welcome Lounge in FRA. The US lounge was very nice, featuring a nice selection of food and drinks as well as an open and modern layout. The LH Welcome Lounge is not to be missed if you have enough time. The shower area looks more like a spa, and the upstairs section has a breakfast bar and business/power station area. Nice selection of papers and magazines in the foyer. I didn't have enough time to visit the FRA or NUE lounges on the return portion.


User currently offlineCaspritz78 From Germany, joined Aug 2007, 518 posts, RR: 0
Reply 8, posted (5 years 3 months 3 weeks 2 days 18 hours ago) and read 12424 times:

Nice report.

Quoting SANAV8R (Reply 7):
On the flight to Germany (which was in the evening), I was served both the appetizer and meal together on one tray followed by desert.

They do that to speed up the meal and give you more time to sleep. It seemed a lot of passengers asked for that. Especially on shorter TATL flights leaving from the East Coast this is very welcomed. For example last time I flew from BOS to FRA in Y I did seat the part of the Y cabin served last. The flight is with 6.5h so short that I got just 3 hours of sleep between dinner and breakfast.


User currently offlineSANAV8R From United States of America, joined Mar 2009, 215 posts, RR: 0
Reply 9, posted (5 years 3 months 3 weeks 2 days 13 hours ago) and read 12135 times:



Quoting Caspritz78 (Reply 8):
They do that to speed up the meal and give you more time to sleep. It seemed a lot of passengers asked for that. Especially on shorter TATL flights leaving from the East Coast this is very welcomed.

It makes sense. The scheduled flight time was 8h, but with tailwind we arrived much earlier than that. It would take more time to do a traditional course by course service. Most people on evening flights are going to be sleeping and some working.


User currently offlineB707forever From United States of America, joined Dec 2007, 459 posts, RR: 0
Reply 10, posted (5 years 3 months 3 weeks 2 days 13 hours ago) and read 12077 times:

For the life of me I don't understand how US can be a part of the Star Alliance. Your experience, once again, validates my feelings about US. Awful.

User currently offlineZonks From United States of America, joined Nov 2003, 166 posts, RR: 0
Reply 11, posted (5 years 3 months 3 weeks 2 days 12 hours ago) and read 12029 times:

Fantastic report once again! And I agree with all of those offer compliments on your pictures. Shame about the IFE, but at least it wasn't totally unavailable.

Any chance you could describe the dishes on the FRA-DFW sector? I'm especially curious about the appetiser. It looks good, but I'm not sure what it is! On the topic of food, the snacks on the NUE-FRA sector looked very good.


User currently offlineSANAV8R From United States of America, joined Mar 2009, 215 posts, RR: 0
Reply 12, posted (5 years 3 months 3 weeks 2 days 12 hours ago) and read 11988 times:

This is from the menu (FRA-DFW), with my choices in bold.

Menu
    Hors d'oeuvres
  • Salmon Confit with Carrot Orange Sauce and Venus Rice
  • Bresaola Rollas filled with Chives and Ricotta Cheese, Parsley Oil and Ratatouille Salad
  • Rucola Lettuce Salad with marinated vegetables, stuffed cherry peppers, fried mushrooms

    Entrees
  • Roast Poulard with savory melted jus with carrots and mashed potatoes
  • Pikeperch in Red Wine Sauce with Romanesco, Basmati, and Wild Rice
  • Penne Pasta with mild Gorgonzola Sauce

    Desserts
  • Cambozola, Grana Padano, and Provolone Cheeses
  • Amaretti Chocolate Flan
  • Exotic Fruit Salad

    Dinner
  • Tomato & Mozarella Cheese with Pesto, Seafood Salad, Vitello Tonnato, delicate Veal slices with Tuna sauce and Capers
  • Farfalle all'Arrabbiate with Tomatoes, Basil, and Black Olives

    Desserts
  • Amarena Cherry Mouse

    Beverages
  • 2005 Chateau Liversan, Cru Bourgeois, Haut Medoc, France
  • Graham's Port
  • Kinley Tonic and Bombay Sapphire Gin
  • Coca-Cola Light


The food was great, the appetizer was good, a very fresh dish. It was a rare beef that was rolled around a cheese filling. I had originally considered fish, but decided for the pasta. Although the Pasta dish I choose was described as Gorgonzola. I figured it would be more of a cheese based sauce, but it was actually topped with more of a pesto-type sauce which I enjoyed even more. The desert was fairly good, but I only chose the Flan but could have chosen fruit and cheese as well. They followed this with chocolates and coffee.

They make mention of sandwiches, fruit, and beverages being available during the entire flight, but when I went to ask for a sandwich they said they'd be around within a few minutes with a snack so I waited, but it was actually a sandwich. Fairly plain ham and cheese sandwich with drinks.

The second course was a variety of sorts. Fairly small, there was a seafood salad, some small vegetables, and sliced veal. I actually thought the dessert was some sort of puree with a sweet olive at first.


User currently offlineAC888YOW From Canada, joined Jan 2005, 531 posts, RR: 1
Reply 13, posted (5 years 3 months 3 weeks 2 days 3 hours ago) and read 11714 times:



Quoting SANAV8R (Reply 7):

Thanks very much for the additional information.


User currently offlineIndyWA From United States of America, joined Apr 2007, 351 posts, RR: 0
Reply 14, posted (5 years 3 months 3 weeks 2 days ago) and read 11538 times:



Quoting SANAV8R (Thread starter):
I wish that more U.S.-carriers would use this than some of the smaller regional aircraft on certain routes

Well they did - however it was expensive to operate and getting "old" I guess. Mesaba flew the Avro RJ-85 in a 2x2 first class cabin of 16 and a 2x3 economy cabin of 53. LOTS of room for everyone. Air Wisconsin/United Express flew the BAe 146-100/-200/-300 I believe - but all coach. Can't remember if it was 2x3 or 3x3. Needless to say - they are history in the states now.


User currently offlineLAXdude1023 From India, joined Sep 2006, 7493 posts, RR: 24
Reply 15, posted (5 years 3 months 3 weeks 20 hours ago) and read 11013 times:

Awesome TR!

One question: what were loads like between FRA and DFW?



Stewed...Lewd...Crude...Irreverent...Belligerent
User currently offlineSANAV8R From United States of America, joined Mar 2009, 215 posts, RR: 0
Reply 16, posted (5 years 3 months 3 weeks 18 hours ago) and read 10929 times:



Quoting LAXdude1023 (Reply 15):
One question: what were loads like between FRA and DFW?

It was oversold, because I recall them over the announcements that they were offering €600 as well as trying for AA if they wanted. There were a few school groups, older tour groups, and military personnel and their families. As well as passengers connecting from other parts of the world.


User currently offlineLAXdude1023 From India, joined Sep 2006, 7493 posts, RR: 24
Reply 17, posted (5 years 3 months 3 weeks 17 hours ago) and read 10896 times:



Quoting SANAV8R (Reply 16):
There were a few school groups, older tour groups, and military personnel and their families.

DFW-FRA is a huge (if not the biggest in the USA) military route. AA makes a killing on DFW-FRA and Im sure LH does very well too.



Stewed...Lewd...Crude...Irreverent...Belligerent
User currently offlineSANAV8R From United States of America, joined Mar 2009, 215 posts, RR: 0
Reply 18, posted (5 years 3 months 3 weeks 17 hours ago) and read 10882 times:



Quoting LAXdude1023 (Reply 17):

DFW-FRA is a huge (if not the biggest in the USA) military route. AA makes a killing on DFW-FRA and Im sure LH does very well too.

I now recall I flew NRT-IAH on CO a year or so ago, and that appears to be big military route from the Pacific. I noticed a lot of passengers were connecting from Guam (the people seated next to me were visiting someone stationed there), Korea, as well as Japan itself.

I'm sure NRT-DFW is the same. It probably helps that KE is partners with CO and JL with AA to funnel in the passengers. DFW and IAH give easier connections to most of the country being pretty much half-way between both coasts.

One of my intra-Germany flights, FRA-NUE, must be a big route. It seemed like it was mostly U.S. originating passengers on that flight.


User currently offlineStylo777 From Germany, joined Feb 2006, 2952 posts, RR: 12
Reply 19, posted (5 years 3 months 3 weeks 15 hours ago) and read 10827 times:

excellent report SANAV8R!
your pictures are great and especially the close-shots of the LH logo or the glasses are amazing. great angle, sharpness and light, just perfect in my eyes.

Quoting SANAV8R (Thread starter):
Boarding commenced with those needing more time and assistance then First and Business passengers. We had to walk down a set of stairs. I’m surprised there wasn’t an escalator or an air bridge from the third level, but it doesn’t really matter to me as I am young but there were a lot of people and I could see how the stairs could pose a challenge for some.

actually they have an elevator, but they are not marked. on the 3rd level on the righthand side of the the door their is always another door where the elevator is.


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8484 posts, RR: 55
Reply 20, posted (5 years 2 months 2 days 20 hours ago) and read 9145 times:
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Nice report & some excellent pictures, like the way you picked up some of the smaller details.

Not that impressed with the menu, might have trouble choosing what to have.

Quoting SANAV8R (Thread starter):
I was impressed to receive a snack, drinks, and all of the great service on such a short flight.

- Not bad for such a short flight.

Regards

Mark



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