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AF Private 772 Again... First Class?  
User currently offlineMilesaddict From Singapore, joined Dec 2007, 100 posts, RR: 0
Posted (5 years 3 months 1 week 5 days 1 hour ago) and read 15922 times:

Hi all,

I flew from EZE to MRS via CDG (Inbound). I was in First.

I had some troubles throughout the flight...


Practical informations :

Route : EZE-CDG
Flight number : AF 415
Schedule : 05h05 – Push back : 05h30
Aircraft : B 772
Booking Class : F
Seat : 1A and....


Load factor :
La Première : 1/4
l'Espace Affaires : 23/49
Tempo : 191/211

Pre-boarding :

I checked in online and then got my BP from the counter, she was very efficient.

http://farm4.static.flickr.com/3357/3445248400_ab84b0fda6_b.jpg

Lounge

A SHAME........ Amex lounge... for FC pax....

Rating : 1/10

I- Comfort and equipments.

A) Seat : Got 1A from check in... but he was broken !!! Then I went for 1L.... broken........ then went for 1F... broken too as well as the video...
At the end I ended up 1E... it worked except the video (only time to time.

I was mad ! I had to wait half an hour to get a seat..

http://farm4.static.flickr.com/3348/3445258654_9c153580b3_b.jpg

http://farm4.static.flickr.com/3361/3444445809_a1662df498_b.jpg

http://farm4.static.flickr.com/3590/3445264442_a80e718097_b.jpg

Rating : 05/10

B) IFE : Working time to time...

Rating : 4/10

II- Service :

A) Crew service :
The FA was german and used to work for LH, so I had a really nice service... The chief purser was very nice, we had a long long talk... about my issues. She wrote a long rapport.

Rating : 9/10

B) The menu:

Appetizer :

Fig and cured ham canapé, crab canapé, potato, roquefort cheese and fava bean.

http://farm4.static.flickr.com/3613/3445250804_7b3bb16aa4_b.jpg

Hors d'oeuvre :

Marinated shrimp and papaya salad and pine nuts.. Very good !
Foie Gras with onion compote... terrible

http://farm4.static.flickr.com/3320/3444434537_98a8e049da_b.jpg

Main :

Grilled tournedos... barely edible...
Roasted breast... dreadful..

http://farm4.static.flickr.com/3587/3444435719_bec3c29fde_b.jpg

http://farm4.static.flickr.com/3648/3444436777_7d14dac17f_b.jpg

Dessert :

Good though not outstanding.

http://farm4.static.flickr.com/3577/3444438317_c3023d5516_b.jpg

Breakfast :

Crepe with eggs and cheese sausage... terrible once again !

http://farm4.static.flickr.com/3610/3445267948_e3a19ceba8_b.jpg

http://farm4.static.flickr.com/3560/3444449221_00f53955ca_b.jpg

Rating : 2/10

The LOUNGE:

First of all I was welcome by a LA when I step out of the plane with a sign LA PREMIERE with name on it. I then followed her to the lounge where I had a great meal...

http://farm4.static.flickr.com/3620/3444451181_c95182713b_b.jpg

http://farm4.static.flickr.com/3568/3445269460_cd941f4bbb_b.jpg


Conclusion :

Where to start ? Almost everything went wrong... but thankfully I had good crew.
I wonder how damn people like me are willing to spend money to get such a miserable experience !
Avoid AF if possible !
The outbound is coming pretty soon.. and guess what ? It was also terrible...

13 replies: All unread, jump to last
 
User currently offlineZoom1018 From Vietnam, joined May 2005, 230 posts, RR: 0
Reply 1, posted (5 years 3 months 1 week 4 days 20 hours ago) and read 14952 times:

Thanks for sharing the experience!

This reminds me of the song Ironic by Alanis Morrisette.

Love the photos, the food looks great!  Smile


User currently offlineUlysse From France, joined Oct 2007, 17 posts, RR: 0
Reply 2, posted (5 years 3 months 1 week 4 days 1 hour ago) and read 13064 times:

Thanks milesaddict for this great TR!  Wink

I agree with you. The new La Première lounge is very nice, yet the onboard catering remains foul, even after Guy Martin's dismissal.



www.airlines.travelblog.fr
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8507 posts, RR: 55
Reply 3, posted (5 years 3 months 1 week 4 days ago) and read 12978 times:
Support Airliners.net - become a First Class Member!

Nice report, short but we get the point & the pictures fit the bill.

Still to read an AF TR which makes me think they are a good carrier.

Look forward to the next installment.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineLNv22 From Norway, joined Mar 2008, 182 posts, RR: 0
Reply 4, posted (5 years 3 months 1 week 3 days 23 hours ago) and read 12752 times:

Milesaddict,

Good review of schedule, seats, service and food.

The food at least is presented in good way  Smile

Most surprised by the many broken seats in F.. That's not acceptable.

LNv22



We have clearance, Clarence. Roger, Roger. What's our vector, Victor?
User currently offlineRabenschlag From Germany, joined Oct 2000, 1007 posts, RR: 0
Reply 5, posted (5 years 3 months 1 week 3 days 23 hours ago) and read 12727 times:



Quoting Milesaddict (Thread starter):
Where to start ? Almost everything went wrong... but thankfully I had good crew.

How on earth can you say almost everything went wrong? The only thing that went wrong according to your description was that the seats were broken. That is bad, but not almost everything.

Besides that, you disliked the food, but that may be because did not meet your special taste. I cannot see that something obviously went wrong with the food.

What else went wrong? Please explain.


User currently offlineUAL757 From United States of America, joined Sep 2006, 806 posts, RR: 4
Reply 6, posted (5 years 3 months 1 week 3 days 15 hours ago) and read 12171 times:

Aww you poor thing! Was flying Intl. First Class too much to handle?  Yeah sure


 Silly But seriously, was the food that bad? It looked good. Also, the seat issue is terrible, but at least you had a solution to your problem.


User currently offlineBralo20 From Belgium, joined May 2008, 623 posts, RR: 0
Reply 7, posted (5 years 3 months 1 week 3 days 12 hours ago) and read 11942 times:

First of all, nice report! Thanks for writing it! Can't wait for the return report.

Quoting Rabenschlag (Reply 5):
How on earth can you say almost everything went wrong? The only thing that went wrong according to your description was that the seats were broken. That is bad, but not almost everything.

Besides that, you disliked the food, but that may be because did not meet your special taste. I cannot see that something obviously went wrong with the food.

I can think that when you pay several thousands of EUR for a F flight that you want everything to be fine or even perfect...

Broken seats in F isn't a good way to start... Maybe one seat but all?

And it's not because food "looks" good in a picture that it actually tasts good. Even on a classy restaurant it wouldn't be the first time that a dish tasted "bad" although nicely presented...  Wink


User currently offlineRabenschlag From Germany, joined Oct 2000, 1007 posts, RR: 0
Reply 8, posted (5 years 3 months 1 week 3 days 5 hours ago) and read 11466 times:



Quoting Bralo20 (Reply 7):
I can think that when you pay several thousands of EUR for a F flight that you want everything to be fine or even perfect...

Absolutely! A broken seat may make you very unhappy, a displeasent meal may make you very unhappy.

But he said that almost everything went wrong, and I was curious what else went wrong besides the seat and the food.


User currently offlineTreeHillRavens From Malaysia, joined Jun 2007, 394 posts, RR: 1
Reply 9, posted (5 years 3 months 1 week 3 days 2 hours ago) and read 11181 times:



Quoting Rabenschlag (Reply 8):
But he said that almost everything went wrong, and I was curious what else went wrong besides the seat and the food.

And the PTV  Yeah sure So i guess that pretty much is everything.


User currently offlineSeemyseems From United Kingdom, joined Jan 2009, 967 posts, RR: 7
Reply 10, posted (5 years 3 months 1 week 3 days 1 hour ago) and read 11082 times:

It must be really cool having first class all to your self!

[Edited 2009-04-22 12:13:59]


seemyseems
User currently offlineLinglesou From Australia, joined Apr 2009, 123 posts, RR: 0
Reply 11, posted (5 years 3 months 1 week 2 days 7 hours ago) and read 10421 times:

Food looks nice...guess it must be just looks...


YOU SHALL BUILD A TURTLE FENCE
User currently offlineSQ_EK_freak From United Kingdom, joined Dec 2000, 1633 posts, RR: 20
Reply 12, posted (5 years 3 months 2 days 22 hours ago) and read 8952 times:



Quoting Rabenschlag (Reply 5):
How on earth can you say almost everything went wrong? The only thing that went wrong according to your description was that the seats were broken. That is bad, but not almost everything.

Well, 3/4 First Class seats not fully functioning is pretty bad. Just curious as to what would have happened if there was even one more passenger on board. Also, the IFE was inop in almost all the seats.

Quoting Rabenschlag (Reply 5):
Besides that, you disliked the food, but that may be because did not meet your special taste. I cannot see that something obviously went wrong with the food.

Well, he did acknowledge that the starters were okay, the mains weren't - and keep in mind it seems as though he sampled two of the choices for the main. The mediocre desserts surprised me, thought AF excelled in this course.

So let's see:

Lounge - Poor
Seat - Poor
Catering - Mediocre
Crew - Great

Not a very good performance on AF's part!



Keep Discovering
User currently offlineBMIFlyer From UK - England, joined Feb 2004, 8810 posts, RR: 58
Reply 13, posted (5 years 3 months 2 days 21 hours ago) and read 8900 times:

Nice report, oh and the food looked good, did it really taste that bad??



Lee



Sometimes You Can't Make It On Your Own
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