Milesaddict From Singapore, joined Dec 2007, 100 posts, RR: 0 Posted (4 years 2 months 1 day 1 hour ago) and read 15233 times:
Hi all,
I flew from EZE to MRS via CDG (Inbound). I was in First.
I had some troubles throughout the flight...
Practical informations :
Route : EZE-CDG
Flight number : AF 415
Schedule : 05h05 – Push back : 05h30
Aircraft : B 772
Booking Class : F
Seat : 1A and....
Load factor :
La Première : 1/4
l'Espace Affaires : 23/49
Tempo : 191/211
Pre-boarding :
I checked in online and then got my BP from the counter, she was very efficient.
Lounge
A SHAME........ Amex lounge... for FC pax....
Rating : 1/10
I- Comfort and equipments.
A) Seat : Got 1A from check in... but he was broken !!! Then I went for 1L.... broken........ then went for 1F... broken too as well as the video...
At the end I ended up 1E... it worked except the video (only time to time.
I was mad ! I had to wait half an hour to get a seat..
Rating : 05/10
B) IFE : Working time to time...
Rating : 4/10
II- Service :
A) Crew service :
The FA was german and used to work for LH, so I had a really nice service... The chief purser was very nice, we had a long long talk... about my issues. She wrote a long rapport.
Rating : 9/10
B) The menu:
Appetizer :
Fig and cured ham canapé, crab canapé, potato, roquefort cheese and fava bean.
Hors d'oeuvre :
Marinated shrimp and papaya salad and pine nuts.. Very good !
Foie Gras with onion compote... terrible
Crepe with eggs and cheese sausage... terrible once again !
Rating : 2/10
The LOUNGE:
First of all I was welcome by a LA when I step out of the plane with a sign LA PREMIERE with name on it. I then followed her to the lounge where I had a great meal...
Conclusion :
Where to start ? Almost everything went wrong... but thankfully I had good crew.
I wonder how damn people like me are willing to spend money to get such a miserable experience !
Avoid AF if possible !
The outbound is coming pretty soon.. and guess what ? It was also terrible...
Rabenschlag From Germany, joined Oct 2000, 995 posts, RR: 0 Reply 5, posted (4 years 1 month 4 weeks 1 day 22 hours ago) and read 12038 times:
Quoting Milesaddict (Thread starter): Where to start ? Almost everything went wrong... but thankfully I had good crew.
How on earth can you say almost everything went wrong? The only thing that went wrong according to your description was that the seats were broken. That is bad, but not almost everything.
Besides that, you disliked the food, but that may be because did not meet your special taste. I cannot see that something obviously went wrong with the food.
UAL757 From United States of America, joined Sep 2006, 803 posts, RR: 4 Reply 6, posted (4 years 1 month 4 weeks 1 day 15 hours ago) and read 11482 times:
Aww you poor thing! Was flying Intl. First Class too much to handle?
But seriously, was the food that bad? It looked good. Also, the seat issue is terrible, but at least you had a solution to your problem.
Bralo20 From Belgium, joined May 2008, 587 posts, RR: 0 Reply 7, posted (4 years 1 month 4 weeks 1 day 11 hours ago) and read 11253 times:
First of all, nice report! Thanks for writing it! Can't wait for the return report.
Quoting Rabenschlag (Reply 5): How on earth can you say almost everything went wrong? The only thing that went wrong according to your description was that the seats were broken. That is bad, but not almost everything.
Besides that, you disliked the food, but that may be because did not meet your special taste. I cannot see that something obviously went wrong with the food.
I can think that when you pay several thousands of EUR for a F flight that you want everything to be fine or even perfect...
Broken seats in F isn't a good way to start... Maybe one seat but all?
And it's not because food "looks" good in a picture that it actually tasts good. Even on a classy restaurant it wouldn't be the first time that a dish tasted "bad" although nicely presented...
Rabenschlag From Germany, joined Oct 2000, 995 posts, RR: 0 Reply 8, posted (4 years 1 month 4 weeks 1 day 4 hours ago) and read 10777 times:
Quoting Bralo20 (Reply 7): I can think that when you pay several thousands of EUR for a F flight that you want everything to be fine or even perfect...
Absolutely! A broken seat may make you very unhappy, a displeasent meal may make you very unhappy.
But he said that almost everything went wrong, and I was curious what else went wrong besides the seat and the food.
SQ_EK_freak From United Kingdom, joined Dec 2000, 1594 posts, RR: 21 Reply 12, posted (4 years 1 month 3 weeks 22 hours ago) and read 8263 times:
Quoting Rabenschlag (Reply 5): How on earth can you say almost everything went wrong? The only thing that went wrong according to your description was that the seats were broken. That is bad, but not almost everything.
Well, 3/4 First Class seats not fully functioning is pretty bad. Just curious as to what would have happened if there was even one more passenger on board. Also, the IFE was inop in almost all the seats.
Quoting Rabenschlag (Reply 5): Besides that, you disliked the food, but that may be because did not meet your special taste. I cannot see that something obviously went wrong with the food.
Well, he did acknowledge that the starters were okay, the mains weren't - and keep in mind it seems as though he sampled two of the choices for the main. The mediocre desserts surprised me, thought AF excelled in this course.
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But seriously, was the food that bad? It looked good. Also, the seat issue is terrible, but at least you had a solution to your problem.
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