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MH 95: LAX-TPE-KUL "J" Pics  
User currently offlinePlanereality From United States of America, joined Sep 2008, 103 posts, RR: 0
Posted (5 years 4 months 4 weeks 12 hours ago) and read 17709 times:

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia014.jpg

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia032.jpg

It was time to do some more writing for Planereality.com, but on this trip I would head West, as opposed to East...

Malaysia Airlines #95: Los Angeles-Taipei-Kuala Lumpur
Golden Club Class/Business Class
about 13.5 hrs to TPE & 4hrs to KUL
Boeing 747-400 "9M-MPI"

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia075.jpg

Pre-flight was challenging in itself. The flight was scheduled to depart LAX at 1:40am PST making it, according to the monitors, the last flight out of TBIT that night--which was actually morning if we want to get technical; which we don’t…. 1:40 am is not that late, but I was on EST which made it feel like 4:40am to me. Couldn’t tell you the last time I pulled an “all-nighter”

BA landed as we were taxiing after arriving at LAX (Boeing building in background)
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia001-1.jpg

outside Tom Bradley Terminal at LAX:
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia003.jpg

tonight's departures:

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia011.jpg



Check in was a breeze. I asked how much it would cost to upgrade from Business Class to First Class: "$1,000" ...not tonight….

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia012.jpg

As far as I could tell, boarding was orderly, but I was one of the first passengers to board.
I climbed the stairs to the upper deck, my favorite place to sit, and was greeted at the top of stairs and in the forward cabin by very friendly flight attendants. I called Malaysia Airlines ahead to get a seat assignment (no earlier than 24 hours because I had booked through Air India as a codes share) and was given 8C. Upon check-in at the Malaysia Airlines desk at LAX, 8H was assigned to me.

seat 8H (aisle):
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia020.jpg


I got settled in that seat and there was a person in the seat next mine. Noticing that the upper deck cabin was only 50% full and that the exit rows were empty, I asked the FA if I could jump back to the empty exit row. He very kindly said: “Let me just make sure I can release those seats and it will not be a problem.”
The seats were not occupied and I moved to set 9A, exit row, with 10 yards between me and the seat in front of me. The passenger across the aisle from me did the same thing. So I wound up sitting in 9A, easily the best business class on this plane, particularly because the seat next to me was vacant. A flight attendant does sit across from 9 H & K during take offs and landings; making H&K the 2nd best business class seats on this plane.


Exit Row Seats 9 A & C:

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia056.jpg


leg room in exit row:
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia023.jpg

seat controls:

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia033.jpg

I found the cabin to be very tidy and clean. There was a hand held remote in the seat that controlled a personal television that came out of the armrest. There were a plethora of movies, music and games to choose from. The "new release" movies have not even been released on DVD yet... i.e. "Gran Torino." There were also plenty of classics as well. No noise cancelling head phones, just regular ones, but impressive sound quality none-the-less. Meal menus and separate beverage menus were in a small compartment next to the seat. Oddly, I could not find an in-flight magazine at my seat or any of the empty seats, although I did not ask the FA if there was one available.




impressive beverage menu:














Here is the amenity kit given to business class passengers (minus the toothbrush, toothpaste and mouthwash):

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia077.jpg

cabin while boarding:

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia021.jpg

As much as I wanted to sample the full dinner service about to commence, I was bleary eyed and exhausted. I just could not muster the energy and proceeded to sleep for the first 4 hours of flight. The seat reclined almost all the way flat and the blankets provided were huge and warm. I did not “slide” down on the seat while sleeping, like some business class seats allow for.


dinner menu:



http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/app-1.jpg




When I woke I saw the FA in the aisle and waved her down. She sat down in the seat next to me with a big smile asked what I cared for. I asked for a cup of coffee but she apologetically explained that no hot beverages could be served while the fasten seat belt sign was on. As soon as the seat belt sign was off , the same FA came back and asked me if I would still like some coffee. She also made me aware of the self service snack tray at the back of cabin. I found cheese, crackers, candy bars, peanuts, chips and small finger sandwiches on the self service snack bar. This was a great amenity for the long flight and anyone who had slept through dinner, as I had. I am confident any of the 3 FA’s dedicated to our cabin would have prepared a hot meal for me, had I requested it, but it did not cross my I mind at the time.

mood lighting mid-flight:
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia036.jpg

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia039.jpg


chasing sunrise:
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia038.jpg


Breakfast was served about 90 minutes before landing in Taipei. And although my post breakfast hot towel service consisted of a warm towel that was freezing cold in spots, the food was delicious, fresh and plentiful.




http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia041.jpg

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia043.jpg


On this trans-pacific flight, Malaysia Airline’s in flight service is right up to snuff with its reputation: excellent!

After a 50 minute stop in Taipei where passengers were required to disembark while the plane was refueled and cleaned, we were on our way to KL. I was pre-occupied making a telephone call to the United States and I did not have time to determine whether there was a club lounge available to flight #95 passengers.

Views from Taiwan Taoyuan International Airport, Taipei:
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia046.jpg
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia052.jpg
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia050.jpg
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia057.jpg

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia059.jpg

Leg # 2
Taipei-Kuala Lumpur

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia070.jpg

I had the same seat on the Kuala Lumpur leg and managed a 2 hour snooze in the very comfortable seats. No amenity kits or headphones were passed out on this leg, even though new passengers boarded in Taipei. There were 2 flight attendants dedicated to serving the upper deck passengers, but brunch service felt a bit rushed. I chose the braised chicken with preserved ginger and ate every last bit because it had so many incredible, complex flavors.

brunch menu (all of the same beverages were offered)

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/brunch.jpg


http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia066.jpg

somwhere over S.E. Asia
http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia062.jpg

After brunch, the hot towel service was cold, like the last flight. I found it bizarre that on both legs of this flight, pre-meal towel service was very hot like one would expect and post meal service was cold…(?)

http://i489.photobucket.com/albums/rr252/luxuryairandsea/malaysia/Malaysia068.jpg

All in, I had an awesome experience with Malaysia Airlines. Their super friendly, accommodating staff made a long trip a breeze. Without question, Malaysia Airlines is in the same “class” as Singapore Airlines, albeit with fewer flights from the United States.

A short report on the "International Lounge" at LAX is located at: Planereality.com

Most importantly, thank you for reading this trip report!


Andiamo!
7 replies: All unread, jump to last
 
User currently offlineSkyfellow From , joined Dec 1969, posts, RR:
Reply 1, posted (5 years 4 months 4 weeks 11 hours ago) and read 17504 times:

Very interesting reading indeed! Thanks for sharing. Sounds like MH lived up to expectation even though you slept through what looks like an awsome dinner!

User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 2, posted (5 years 4 months 4 weeks 11 hours ago) and read 17461 times:

Thank you for taking the time to pen this report!

Quoting Planereality (Thread starter):
Oddly, I could not find an in-flight magazine at my seat or any of the empty seats, although I did not ask the FA if there was one available.

Strange, given the expectations of such a prestigious route, what's more in a JCL cabin.

Quoting Planereality (Thread starter):
On this trans-pacific flight, Malaysia Airline’s in flight service is right up to snuff with its reputation: excellent!

For all the flak the airline has been given in recent times, thankfully your report is a positive one.

Quoting Planereality (Thread starter):
Without question, Malaysia Airlines is in the same “class” as Singapore Airlines, albeit with fewer flights from the United States.

If you are weighing this from a ex-LAX point of view, frankly anything "Asian" would blow anyone out of the water. However, I am sure there will be many others who would be up in arms to tell you to put MH in the same league as SQ would be akin to committing incest. Simply because they aren't.

Happy flying!

Ryan



Welcome to my starry one world alliance, a team in the sky!
User currently offlineCaleb1 From United States of America, joined Nov 2008, 364 posts, RR: 3
Reply 3, posted (5 years 4 months 4 weeks 10 hours ago) and read 17409 times:
Support Airliners.net - become a First Class Member!

Awesome TR. Very well done. A real pleasure to read!!

User currently offlineMHTripple7 From United States of America, joined Feb 2008, 1107 posts, RR: 8
Reply 4, posted (5 years 4 months 4 weeks 10 hours ago) and read 17341 times:

Very nice report! I have been wondering about MH's LAX-KUL service and this report sums it up well. It seems that while MH's regional flights seem to be lacking in service lately, but their international are still 5-star.

Quoting Planereality (Thread starter):
She sat down in the seat next to me with a big smile asked what I cared for.

This is one thing I remember about my MH flight back in 2005. The F/A's will get down at eye level and talk to you. Very good customer service! This was done on EK for me as well.

Now if only MH would replace their Y seats!


User currently offlineDirectorguy From Egypt, joined Jul 2008, 1697 posts, RR: 11
Reply 5, posted (5 years 4 months 4 weeks 2 hours ago) and read 16566 times:

Thanks for the TR. Your photos were nice and I liked the colour editing you did to that BA 747  Smile

Quoting Ryanair!!! (Reply 2):
If you are weighing this from a ex-LAX point of view, frankly anything "Asian" would blow anyone out of the water. However, I am sure there will be many others who would be up in arms to tell you to put MH in the same league as SQ would be akin to committing incest. Simply because they aren't.

Well put. Whenever I read anything West Coast-Asia, I expect a 'wow' factor. Although Malaysian is very solid, it lacks the sparkle of CX, SQ, EVA etc.


User currently offlineXA744 From Mexico, joined Mar 2004, 734 posts, RR: 3
Reply 6, posted (5 years 4 months 3 weeks 6 days 11 hours ago) and read 15387 times:

Hey, Planereality, now you are very guilty for having brought back to me unforgettable and thrilling memories about ny beloved MAS... Congratulations on such a wonderful and comprehensive TR... Beautiful job !!!

... What a shame you skipped dinner... those prawns and the fish must have been exhilarating... Well, maytbe next time, right ???

... I had the opportunity, during my eight years with MH in Mexico, to sample all three classes of service on a variety of the carrier's worldwide sectors: I am very happy, and why not, extremely proud as well, to see that MAS is keeping up to the highest standards, in spite of the difficult times the airline industry is facing nowadays... The people from Malaysia are just truly amazing !!!

Quoting Planereality (Thread starter):
Without question, Malaysia Airlines is in the same “class” as Singapore Airlines, albeit with fewer flights from the United States.

Yeah, undoubtedly, MAS is up there with the best !!! I have flown SQ and some other big guys quite a few times, but believe me when when I tell you this: Nothing compares, absolute nothing, to the natural, spontaneous and deep from the heart smile and performance of the MAS cabin staff !!!

Malaysia Airlines, perhaps, has been the best airline that has flown to Mexico ever... Very sad to have lost the enchantment and excellence of such an extraordinary air carrier !!!

All the best to you Planereality !!!



No matter how you fly...just never get your wings clipped !
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 7, posted (5 years 4 months 3 weeks 5 days 18 hours ago) and read 14836 times:
Support Airliners.net - become a First Class Member!

Great report, thanks.

The food on the menu sounded very good, such a shame you had to sleep, I always will myself to stay away long enough for dinner - assuming the menu looks good enough  Smile

Quoting Planereality (Thread starter):
I asked how much it would cost to upgrade from Business Class to First Class: "$1,000" ...not tonight….

- That's a steal!

Quoting Planereality (Thread starter):
Noticing that the upper deck cabin was only 50% full and that the exit rows were empty, I asked the FA if I could jump back to the empty exit row. He very kindly said: “Let me just make sure I can release those seats and it will not be a problem.”

- Why is it that strangers are sat together when there are plenty of other empty seats? - Never understood this.

Regards

Mark



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