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Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)  
User currently offlineClassicLover From Ireland, joined Mar 2004, 4636 posts, RR: 23
Posted (5 years 3 months 3 days 4 hours ago) and read 32767 times:

Date: 26 May 2009
Route: London-Bangkok-Sydney
Flight: QF2, departure 22:15, arrival 05:05.
Aircraft: Boeing 747-438 VH-OJU - "Lord Howe Island"
Seat: 35B assigned, 35A for LHR-BKK
Class: Premium Economy
Cost: £1,549 return

I flew from Dublin to London with Aer Lingus, and as is their normal policy, they cannot check a bag through to another airline unless it's on the same ticket. This is a bit of a shame, but there's really no other cost effective way into Heathrow. After arriving, I collected my bag and got the train from Terminal 1 to Terminal 4.

Check-in at the Business Class counters was swift, and my bag was appropriately tagged with a Business Class tag, as I am a Gold Qantas frequent flyer. Alas, the hoped for upgrade to Business Class wasn't to be, but I was happy enough as I wanted to try the Business Class product. I proceeded immediately through security, and went straight into the British Airways Terraces lounge for some relaxation prior to my flight.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020010.jpg

A computer terminal with a familiar web site online! The empty glasses tell another story of course!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020011.jpg

Another view of the computer area.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020012.jpg

The lovely sink in the toilets, complete with Elemis products.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020014.jpg

Another view of the lounge.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020017.jpg

There's also a food station where you can get some hot eats prior to the flight. This was very popular among the passengers which was not surprising since most lounge dwellers are up for the free stuff.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020015.jpg

Time to go to the gate - of course in the lounge they only show the Qantas and British Airways flights.



Gate 5 at Heathrow Terminal 4. Qantas First, Business, and Premium Economy along with oneworld Emerald and Sapphire board separately to the Economy Class passengers.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020020.jpg

Once on board, I took a photo of Premium Economy. As you can see, row 36 and 37 don't have much window to speak of.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020021.jpg

The seats look quite comfortable!



On each seat is a blanket, the pillow, the amenity kit and headphones.



Legroom is quite substantial. I was able to put my arms out directly in front of me and I could just touch the seat in front. Very nice for a 24 hour flight!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020022.jpg

Next to us was a sister 747 from Qantas!



Champagne, juice or water is offered pre-take off. This is similar to Business Class, and of course I went for a champagne! Qantas present Premium Economy as a "Business Class light" product, as opposed to British Airways who aim theirs as an actual Economy Plus. The differences are very noticable and anyone would be insane to take BA over QF when given the opportunity.

Premium Economy was about half full (as was most of the sector) and I decided to sit in the empty 35A next to me. We had the safety demonstration and took off on time.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020029.jpg

Once in the air, I got out my PTV from the armrest. They're a generous size and quite adequate for the class. I thought it would be smaller, but it worked out well.



The menu was handed out next. The entree was a Green Leaf Salad with Red Capsicum and Snow Peas, followed by Braised Lamb in a Rockcurrant Jus, Parsley Mash and Roasted Vegetables. The alternate main was Herb Crusted Cod with Crushed Pumpkin and New Potatoes. Dessert was Toffee Caramel Cheesecake.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020031.jpg

Dinner is served on proper crockery and was delicious as I expected it to be.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020034.jpg

Clint Eastwood gives it away - I was watching Gran Torino. An excellent movie that I'd recommend to anyone! A feature of this picture is of the sheet backed blanket. As opposed to having the normal, slightly itchy blanket, they have a sheet sewed onto the back which makes it feel like you're in bed. An awesome touch!

The seat recline was fairly substantial, and while the leg rest could have been more comfortable, it was all quite good. I managed to doze for a while.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020035.jpg

Breakfast service!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020036.jpg

The hot breakfast was Orange Juice, Fruit Salad, Cheese and Herb Omlette with Bacon and Slow Roasted Tomato and a Croissant. The Omlette was pretty shabby and tasted like crap, but the rest of the breakfast was relatively fine.

A nice feature of Premium Economy is that you also have the option to select a Baguette or a Panini if you're hungry. These are freshly made - you can either have them as the menu option or create your own. This is the same as Business Class.



Over the wing!

We soon arrived in Bangkok, and as usual I hoofed it to the lounge as quickly as I could as I needed a shower.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020039.jpg

A notice in the shower.



The inside of the shower, not showing the shower part. It's always rather humid in the showers, but if you have a cool shower you don't come out sweating like a pig.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020042.jpg

Soon enough it was time to go back to the aircraft. We had to pass through security again and on the way I got some views of the inside of the Bangkok airport terminal.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020043.jpg



http://i33.photobucket.com/albums/d55/ClassicLover/P1020045.jpg

Gate E10. You go through here, then go down a long ramp to the level of the actual boarding gates.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020046.jpg

This machine was on vacation! Very amusing  Smile

We boarded again. This time Premium Economy was full and I was in my assigned 35B seat. Soon enough we were back in the air for the short (comparitively) sector on to Sydney.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020047.jpg

Dinner this time consisted of a Green Leaf Salad with Herb Vinaigrette. The main was Thai Style Pork Penang with Fragrant Rice and Steamed Greens. This was superbly delicious! The alternative was Slow Cooked Chicken in a Tomato and Olive Sauce served with Potato Mash.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020048.jpg

Dessert was an ice cream!!

After watching some movies, it was time again for breakfast.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020049.jpg

It was a continental breakfast this time and was quite nice. We had to delay our landing as Sydney Airport doesn't open until 5am. We landed about 5:05am, which was much earlier than our scheduled landing time. Happily, we were first on the ground, so I was out of Passport Control, Customs and Quarantine very quickly. I was actually home before 6am! Brilliant!

Qantas Premium Economy is definitely a Business Class Lite service. The catering is almost identical to Business Class. There are two flight attendants for the cabin, and these are advertised as "dedicated" to the cabin. However, I was told that these two are now assisting with the J class service as opposed to just being for Premium Economy.

This was also my first time where AVOD worked the entire flight, and the selection was excellent. The sheet backed blanket was brilliantly comfortable, and the noise cancelling headphones were a godsend. The pillow was a little large for proper comfort, but otherwise all was good. There was also no issue in having to use the Economy loos.

For the price, you can't beat the value. My boyfriend did say that I should wait as there would be a sale and for 3 days the return price was £950 as opposed to what I paid, but it was no problem. The low GBP meant I spent $3,100 on the flight, whereas Economy would be usually $1,800 to $2,300, so it was a good price to me.

I'd fly Premium Economy on Qantas again with absolutely no hesitation! Look out for my next report, Sydney to London on the A380 in Premium Economy!

Drop us some comments and questions, I'd be happy to answer them!  Smile Thanks for reading!


I do quite enjoy a spot of flying - more so when it's not in Economy!
27 replies: All unread, showing first 25:
 
User currently offlineEISHN From Ireland, joined Feb 2007, 1509 posts, RR: 7
Reply 1, posted (5 years 3 months 3 days 4 hours ago) and read 32767 times:

Excellent report Classiclover. The Premium Economy offering looks pretty good from what I can tell, and from your review here.


St. Flannan/ Fhlanain- She took off to find the footlights, And I took off for the sky
User currently offlineReadytotaxi From United Kingdom, joined Dec 2006, 3263 posts, RR: 2
Reply 2, posted (5 years 3 months 3 days 4 hours ago) and read 32767 times:

Well done, a very good TR, your pictures were really good.
Thank you.



you don't get a second chance to make a first impression!
User currently offlineOA260 From Ireland, joined Nov 2006, 26997 posts, RR: 57
Reply 3, posted (5 years 3 months 3 days 4 hours ago) and read 32767 times:

Hi Trent,
Great report as always. QF Prem Y looks really good. Love to try it myself oneday. The space and catering look ideal for a long flight.

Thanks for giving us the insight into the new product.

OA260


User currently offlineEIRules From Ireland, joined Aug 2007, 777 posts, RR: 9
Reply 4, posted (5 years 3 months 3 days 3 hours ago) and read 32767 times:

Hey Classiclover,

Another excellent trip report up to your usual standard. QF Economy Plus looks really good, a lot better than that of BA as you said. The food looks more comparable to that of business class on some airlines.

Is the lounge in BKK nice? I didnt think much of it as an airport - too much of a concrete jungle and no where to eat, much prefer SIN as a stopover

Well done again though
Andy



Next Flights: EI DUB-LHR A320, BA LHR-SFO B744, UA SFO-LAS A320, BA LAS-LHR B744, EI LHR-DUB A320
User currently offlineNibog From Ireland, joined Apr 2009, 329 posts, RR: 0
Reply 5, posted (5 years 3 months 3 days 2 hours ago) and read 32767 times:

Hi Classiclover,

I must say an excellent,great in depth trip report that was a joy to read,great photographs which has helped me realise the difference in the QF product over BA,something that I have "logged" for future reference,I await your A380 report!!.
Thanks again
Nibog  bigthumbsup   bigthumbsup 


User currently offlineSemsem From Israel, joined Jul 2005, 1779 posts, RR: 3
Reply 6, posted (5 years 3 months 3 days 2 hours ago) and read 32767 times:

I flew QF Y in 1986. The Y meal in those days was even better /bigger than what they serve in Premium today. But there were no snacks in between. The meals were so big that we did not need any.

User currently offlineEaa3 From United States of America, joined Sep 2007, 1015 posts, RR: 0
Reply 7, posted (5 years 3 months 3 days 1 hour ago) and read 32767 times:

It's interesting that essentially the classes have all moved up a class. Premium economy is like business class 20 years ago. Business is like first 20 years ago and first is like nothing that was available 20 years ago. I'm only referring to the seats though, the food and service is probably similar.

User currently offlineDL752 From United States of America, joined Jul 2008, 174 posts, RR: 1
Reply 8, posted (5 years 3 months 3 days 1 hour ago) and read 32767 times:

Qantas! What a nice product!
Glad you enjoyed your flight.
DL752 Big grin


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4755 posts, RR: 26
Reply 9, posted (5 years 3 months 2 days 22 hours ago) and read 32767 times:

Great stuff there...

Quoting ClassicLover (Thread starter):
There's also a food station where you can get some hot eats prior to the flight. This was very popular among the passengers which was not surprising since most lounge dwellers are up for the free stuff.

Come on now... We all know it is not really "free" persay. It has all been paid for by people like us.

Quoting ClassicLover (Thread starter):
The hot breakfast was Orange Juice, Fruit Salad, Cheese and Herb Omlette with Bacon and Slow Roasted Tomato and a Croissant. The Omlette was pretty shabby and tasted like crap, but the rest of the breakfast was relatively fine.

Their catering has always been of high standards and I glad to see QF is still maintaining it.

Quoting ClassicLover (Thread starter):
This machine was on vacation! Very amusing

LOL!!



Welcome to my starry one world alliance, a team in the sky!
User currently offlineMal787 From Australia, joined Jul 2007, 694 posts, RR: 0
Reply 10, posted (5 years 3 months 2 days 20 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!

Great report , but how did you manage a shower? On my last flight through BKK i barely had time for a cuppa and a snack befor we had to re board.

mal787



Flying cant get enough of it
User currently offlineAkhmad From Netherlands, joined Sep 2005, 2472 posts, RR: 53
Reply 11, posted (5 years 3 months 2 days 17 hours ago) and read 32767 times:

Hi ClassicLover,

It is a pleasure to read an insight review on Qantas Premium Economy. Thank you for that. I agree with you that their Premium Economy looks more appealing than the BA one.
Are there huge price differences between QF and BA Premium Economy?

Cheers,
Suryo



Friends forever
User currently offlineAirbuseric From Netherlands, joined Jan 2005, 4269 posts, RR: 51
Reply 12, posted (5 years 3 months 2 days 15 hours ago) and read 32767 times:

Hi Trent,
thanks for the interesting report! Planning to do a trip to Asia in the end of this year, I might look into QF or NZ Y+ services from LHR. It makes such long flights much more bearable!

Regards,
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlinePawsleykat From United States of America, joined Jul 2005, 1978 posts, RR: 11
Reply 13, posted (5 years 3 months 2 days 14 hours ago) and read 32767 times:

Fantastic report. Even though you told me the majority of it over the week just passed there :P
I do especially love the photo over the wing on descent into BKK  Smile

I stole it for myself  Silly

Quoting ClassicLover (Thread starter):
Cost: £1,549 return

Mmmhmm.

Quoting ClassicLover (Thread starter):
My boyfriend did say that I should wait as there would be a sale and for 3 days the return price was £950 as opposed to what I paid, but it was no problem

Yes. I told you that you should wait till March as you'd save £600. But oh no, you said there wasn't one and had never been one. I told you there had been one in March 2008 when I was looking at going to Australia. What did we learn here and at many other occasions in life lately? I am always right.  Silly

JG  Yeah sure



First Class passengers are my favourites. They can't get any further forward without an ATPL.
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8546 posts, RR: 54
Reply 14, posted (5 years 3 months 2 days 10 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!

Hi Trent,

Great report & pictures, thanks for sharing.

Looks like the QF eco + product is miles better than BA's product, very impressed.

Look forward to the return flight.

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineAPYu From United Kingdom, joined Sep 2007, 837 posts, RR: 0
Reply 15, posted (5 years 3 months 2 days 4 hours ago) and read 32767 times:



Quoting BA319-131 (Reply 14):
Looks like the QF eco + product is miles better than BA's product, very impressed

I guess we have to see what the new BA WT+ product brings - hopefully they will catch up and overtake QF and VS



We'd like to welcome in particular our Executive Club members and those joining us from our Oneworld alliance partners.
User currently offlineDunaA320 From UK - England, joined Feb 2009, 614 posts, RR: 8
Reply 16, posted (5 years 3 months 2 days 2 hours ago) and read 32767 times:

Great report Trent!

Looking forward to the A380 one now!


User currently offlineSXDFC From United States of America, joined Dec 2007, 2352 posts, RR: 21
Reply 17, posted (5 years 3 months 1 day 23 hours ago) and read 32767 times:

Wonderful TR! and great pics from the Qantas 747!


ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlineClassicLover From Ireland, joined Mar 2004, 4636 posts, RR: 23
Reply 18, posted (5 years 3 months 1 day 9 hours ago) and read 32767 times:



Quoting ClassicLover (Thread starter):
Alas, the hoped for upgrade to Business Class wasn't to be, but I was happy enough as I wanted to try the Business Class product.

Obviously I meant "the Premium Economy product"  Smile

Quoting EIRules (Reply 4):
Is the lounge in BKK nice?

Yes, it is... it's quite large, good food... the only complaint is that the Internet is really really slow. It was exactly the same when I was there last year, a real pain!

Quoting Mal787 (Reply 10):
Great report , but how did you manage a shower? On my last flight through BKK i barely had time for a cuppa and a snack befor we had to re board.

We had two hours on the ground... I got off the aircraft and walked as quickly as I could to the lounge to have my shower. You might have had less time on the ground.

Quoting Akhmad (Reply 11):
Are there huge price differences between QF and BA Premium Economy?

On the Sydney to London route, the pricing is identical... however, BA World Traveller Plus is generally priced a lot cheaper than QF Premium Economy.

Quoting BA319-131 (Reply 14):
Looks like the QF eco + product is miles better than BA's product, very impressed.

Definitely... I flew World Traveller Plus on BA to JFK in 2008, and the Qantas product is miles ahead of BA.

Quoting APYu (Reply 15):
I guess we have to see what the new BA WT+ product brings

When are they introducing this?



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineAPYu From United Kingdom, joined Sep 2007, 837 posts, RR: 0
Reply 19, posted (5 years 3 months 13 hours ago) and read 32767 times:



Quoting ClassicLover (Reply 18):
Quoting APYu (Reply 15):
I guess we have to see what the new BA WT+ product brings

When are they introducing this?

I thought it was supposed to be this year. They have been trialling soft product changes now for quite a long time. New F and W products have been in development for quite a while now but I imagine the state of the economy may have resulted in some delay. I think the F is to be launched on the new 777-300's but not sure about the new W.



We'd like to welcome in particular our Executive Club members and those joining us from our Oneworld alliance partners.
User currently offlineAmricanShamrok From Ireland, joined May 2008, 2903 posts, RR: 0
Reply 20, posted (5 years 3 months 11 hours ago) and read 32767 times:

Great TR ClassicLover!
How long were you on the ground at BKK?



Shannon-Chicago
User currently offlineVirtual From United Kingdom, joined Jul 2007, 36 posts, RR: 0
Reply 21, posted (5 years 2 months 4 weeks 1 day 16 hours ago) and read 32767 times:

The computer terminal area in the lounge would look much smarter if they had rows of aluminium iMacs rather than those plastic Dells with wires sprawling everywhere.

User currently offlineBMIFlyer From UK - England, joined Feb 2004, 8810 posts, RR: 58
Reply 22, posted (5 years 2 months 4 weeks 1 day 10 hours ago) and read 32767 times:

Nice report, and pictures too.  Smile

Service sure looks great on QF  Smile



Sometimes You Can't Make It On Your Own
User currently offlineFxramper From United States of America, joined Dec 2005, 7298 posts, RR: 85
Reply 23, posted (5 years 2 months 4 weeks 1 day 7 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!

I agree; QF is miles ahead of BA in long haul cabin product.

Great pics; I liked the 'on vacation' sign.  rotfl 


User currently offlineDirectorguy From Egypt, joined Jul 2008, 1685 posts, RR: 11
Reply 24, posted (5 years 2 months 3 weeks 6 days 11 hours ago) and read 32767 times:

Wow!
Great TR, thanks very much.
It's always nice to read about Premium Economy. It's the best Prem Econ TR I've ever read. Certainly beats UA, BA and VS. The price was also good, and not that different from Y. On BA and VS, the difference between Y and Y+ can be double and sometimes close to triple!
Very nice photos as well.
Glad you enjoyed Gran Torino-shame it didn't get Clint a much-deserved Best Actor nod.


25 BNE : Thanks for the trip report. I notice with this photo that boarding was after 9pm but its still light; got to love those long English summers. I know
26 ClassicLover : Around two hours Thanks! No, Premium Economy only gives you full Economy status credits, so I have 280 now and I need 600... so I'll need to do some
27 KHI747 : That Y+ product really is fantastic.I mean it must cannibalise J class passengers as well. If you the see the seats and the presentation of food,it re
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