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Korean Y Experience - Older A330 & Brand New B77W  
User currently offlineAirpearl From Malaysia, joined May 2001, 653 posts, RR: 4
Posted (6 months 2 weeks 5 days 16 hours ago) and read 12894 times:




Annyeong haseyo! And welcome to the Korean Air Economy Class experience. I feel a short intro on how this trip came about is in order. A couple of weeks ago, with work load heavier than ever and no vacation in sight for months, I feel the (not uncommon) urge to be flying. It seems like ages since I last saw a plane up close, let alone fly in one. The withdrawal symptoms – making fictitious bookings on airline websites, drooling enviously over trip reports, and the like – were setting in: I knew an urgent fix was in order.

Having no excuses to be away from work means this escapade would have to be made within the confines of a regular weekend from my current Kuala Lumpur base. But where? Much exciting scenario planning happens for which I shall not go into detail. But in the end, a confluence of factors – including a relatively healthy balance of WorldPerks miles, a slightly less healthy bank balance, the chance of flying in a spanking new Boeing 777-300ER, trying a new airline, and availability of award seats – puts flying Korean Air to nowhere in particular as the firm favorite “weekend plan”.





So here’s the deal. Setting out from work for KLIA on Friday night, I will take the red-eye to Seoul Incheon, arriving early Saturday. In the late afternoon, another Korean Air flight – on the B777- 300ER, its newest purchase – will take me from Incheon to Ho Chi Minh City in Vietnam, where I will overnight. An early Sunday morning AirAsia flight brings me back to Kuala Lumpur, completing some 9,200 km in the process – in time for a Sunday family lunch with the folks. Apart from the real possibility of contracting swine flu along the way, it does sound like an absolutely delicious plan – on paper. Whether or not it works out in real life remains to be seen.



friday night





Skytrax five-star rated national carrier Malaysia Airlines is contracted to do the check-ins for Korean Air. With five desks dedicated to Economy class (and one each for First and Business), the queues are short for tonight’s flight and I am attended to almost immediately. I mistakenly hand the MH agent the printout for my Sunday AirAsia flight which confuses him: “you came from Ho Chi Minh City?” he asks. No, I reply, I’m going there. He is completely baffled: “but this flight is going to Seoul.” Oh, yes I know, I’m on transit. He taps on his keyboard, finds my reservation, and without a further word, issues the boarding passes for both KE flights. Obviously mad detours like this must happen more regularly than I think.





A laminated seat map of the plane we’re traveling on sits on each check-in counter top: a low tech but no less practical touch which makes it easy for airline staff to explain where one is seated. My 58H is by the window of the third-last row on the Airbus, I discover. At the other end of the plane, I am intrigued that Korean Air still sells a First Class service on this regional flight, but the 58-inch seat pitch doesn’t seem competitive. Neither, I think, is the 41-42 inch legroom for Business, which is more akin to Premium Economy these days. But for someone seated in the deep belly of steerage, such matters are of academic interest rather than genuine concern. The ease with which I snagged a redemption seat led me to think tonight’s flight would leave with lots of spare room to stretch out, so I am surprised – and a little disappointed – to hear the agent tell me “the flight is full.”







I pass one of the airport’s Self Check-In machines – interestingly, only four airline operating out of KLIA offer this facility here. Korean Air is not among them.

It may be a Friday night, but the cavernous terminal is quiet and unexciting. (The real action at Sepang is to be found in the warehouse AirAsia calls a hub across the tarmac.) Finding no reason to hang around, I proceed through immigration and while queuing for a security check, a Malaysia Airlines directional sign for its latest premium lounge attracts my attention. I’d seen the “5-star MH” icon used in fare deals in local papers, but to use it here suggests it’s become the airline’s new slogan, together with “5-star services at affordable fares”. From the looks of it, it does seem MH is on the way to becoming an LCC.





I still have plenty of time so I take a wander up to the upper level of the satellite building. Renovations (which are ongoing) to increase retail space, F&B outlets and brighten up the public areas make it a more appealing place. I also spot Cathay Pacific’s brand new and larger premium lounge just opened across from the old one. Looks rather nice from the outside, but alas, I don’t foresee being able to glimpse the inside for a long while yet. Tonight, it is hosting oneworld partner JAL’s Tokyo-bound Business Class passengers.







The departure board tells me tonight is not a good one for MH. Almost every long-haul flight operated by the airline is running late. When I ask, a girl at the airport’s information counter says it’s “due to bad weather” but it looks like a perfectly fine night. Well, perhaps, the rough weather is somewhere else…

I make my way to gate C12, where Korean Air’s HL7525, an 11-year old A330-300, is already being readied for the overnight to Incheon. At least this flight seems to be on time. Night shots in poor light are always a challenge – for me anyway – so apologies in advance for the poor quality of the pictures on this sector.





Kuala Lumpur – Seoul Incheon
Korean Air flight KE 672
Airbus A330-300 HL7525
Dept 2350 Arrv 0722 (next day, on schedule)


The holding gate area starts to fill up, with the load looking rather “full” as promised. A large proportion of passengers are Korean holiday makers with kids in tow heading home, but there’s a fair number transiting Incheon en route to the States, Japan and China too. Korean 672 is code-shared with Delta and Malaysia Airlines – which incidentally has its own nonstop service (also an A333) tonight, timed a quarter of an hour ahead of KE. Bilingual pre-recorded boarding announcements are made and – save for a trip reporter rushing in to catch a pix of an empty cabin – the crowd boards in a remarkably orderly fashion.





There are smiles and much polite nodding in the welcomes as I walk down the aisle towards the back of the plane. The stewardesses, all immaculately groomed, tall and slim in their fitting jade blue outfits, have a certain catwalk-model quality to them. Add dangerously starched pointy scarves and a dramatic hairpin that could poke your eye out to the ensemble, and you really don’t want to mess with these girls.  Silly I so wanted to share a pic of some of the, oh, so attractive crew here, but am told KE management has a strange rule prohibiting the taking of photos of and among the crew. Of course, they do “accidentally” creep into the frame every once in a while.







If the crew looks rather eye-catching, the cabin décor is anything but. There aren’t so many pictures on A.net of the interiors of Korean Air’s Economy Class, so seeing this for the first time was a bit of a let-down. The front Y cabin is decked out entirely in dark blue, and the back cabin in brown. I suppose there’s nothing really wrong with them, just a little on the boring side.

Like every other seat, mine comes with an above-average 33 inch pitch – which I appreciate – a light woolen blanket and a good-sized pillow.




The unexciting interiors aside, this Airbus doesn’t look bad at all for a decade-old plane. There may not be PTVs but fittings seem to be in order and the seats are sturdy and comfortable. Ever since my flight on an MH A330 in December, checking the lighting panels above the window seats for cobwebs has become a bit of a habit. This one looks spick and span.




As an early passenger, I also manage to snap the still unoccupied middle rows (which reduce to 3-abreast from 4- as the cabin tapers at the tail) across the aisle. This section soon fills up, with almost every seat taken.




With boarding seemingly complete, an American sounding Captain Lock comes on the pa with a cheerful welcome; says tonight’s flight will be 6 hours 15 minutes, cruising at 39,000 feet across the South China Sea, and over Taiwan and Korea’s Jeju island, with likely intermittent turbulence along the way. The seat next to me remains unoccupied. Dare I even hope for it: an empty seat next to me? But it’s too good to be true. While we push back, a stewardess comes over to very politely ask “if you would mind” that a passenger currently seated in a middle seat, but wanting an aisle seat, be moved next to me after take-off. Can I really say no?

Although on board announcements are done meticulously in three languages – Korean, English and Malay – the safety video is shown in Korean only, which I find rather strange given the airline’s international clientele and its renewed focus on safety. There are, I notice, English subtitles on the video but the words are so small it’s almost impossible to read off the distant overhead screens.





From the now obligatory knee shot above, you get to see that the legroom’s not bad at all, especially considering what’s stuffed into the seat pocket. Just from KE alone, we have the in-flight magazine Morning Calm crammed with great pictorial stories, a voluminous Sky Shop brochure, an e-Sky Shop mail order brochure (which sells 1:200 scale models of KE A380s and B787s at attractive prices, but only if you have a postal address in Korea), a bigger IFE guide than is necessary for this flight, an assortment of stickers, forms and other pamphlets, air sickness bag and safety information card.









Headsets and a corporate-colored, pouch-like comfort kit containing socks, eye mask and toothbrush (similar to what you get on CX and QF) are passed out immediately after take-off: the fact that this is done from a trolley makes it feel a little Business Class-like special. It is past midnight and many of the passengers have nodded off by now. I suspect that is what’s happened to the passenger eyeing the aisle seat beside me – he/she doesn’t show up, so I get my bonus room after all!





Flight attendants are busy, discreetly distributing pre-ordered duty frees (apparently buying items on the outbound and collecting them on the return sector is rather popular with Korean holiday makers). Two stewardesses come over separately to apologize when I ask if I can purchase the KE scale models: “I am really sorry to disappoint you.” Service on board remains top notch, and far friendlier than I had imagined Korean Air would be. Somehow in my archaic mind, I thought it’d be a sterner Confucian approach! Tonight’s crew also includes a largish contingent of four Malaysia-based flight attendants, who by look and image are almost indistinguishable from their Korean counterparts. Catering though is meager at this late hour: a quick beverage service and roasted peanuts are the extent of it:




An hour and a half into the cruise, we’re well over the South China Sea and starting to feel a few tropical bumps off the Vietnamese coast. The seat belt sign comes on, and the lights go off. There’s little in-flight entertainment to speak of, so it’s time for bed.






Having not had much sleep the night before, I sink into a deeper slumber than I usually do seated upright. I don’t know if there were any drink rounds by the crew during the night, but I wake up feeling dehydrated, while my neck aches. (You really appreciate J class with its bottled water and in-seat massage at these moments!) Looking at my watch, I realize I’d slept for two and a half hours straight, which is rather good for a red-eye in Y class.

The aroma of fresh croissants wafts into the darkened cabin (I wonder if that’s what woke me up) while outside, through the cloudless night sky, lights from a large city which I guess must be Taipei are clearly visible. A little less than two hours before arrival, the cabin fluorescents are switched on – a tad too stark now for someone already spoilt by the gentler, moody tones on the newer planes – and the girls in jade blue, still looking immaculate, swing back into action along the aisles.





An exercise video is being aired on the overhead screens, while towels and orange juice are distributed. There is a choice of omelet or noodles as the main hot breakfast dish. It’s the standard airline fare but the presentation’s rather nice. My expectations of economy class catering have dropped so much these days that I am now impressed the cutlery isn’t plastic and the croissant is warm.





A new day beckons but turbulence returns and the seat belt signs come on as we cross the East China Sea towards the Korean peninsula.




Apart from being a little choppy, the last hour of the flight is uneventful. As we start our decent into South Korea’s largest international hub, an interesting video in English that’s a shameless plug for Incheon comes on. In addition to the usual talk of facilities, convenience, and efficiency, this short film – that obviously targets U.S. travelers headed for China – goes on to say how much easier it is to connect via ICN (giving the example of a passenger traveling between LAX and Qingdao in China) as opposed to the hassles – of changing planes, clearing immigration and customs, collecting bags and then lugging them between airports – via Shanghai. A bit below the belt, but it tickled me.





We make a smooth landing at Incheon in an early morning haze. On a parallel runway, a departing Lufthansa A343 takes me by surprise. I didn’t know there were such early departures for Europe, but a check with the online schedules later reveals that this machine is probably headed for Korea’s second city Busan, a continuation of the overnight flight from Munich.




I saw farewell to the crew. With no reason to rush, I am the last passenger to leave the plane. This is the forward Y cabin in blue after all its passengers have disembarked. My first flight on Korean Air had been a very pleasant one.



Looks like it’s turning into a lovely Saturday morning: I stroll leisurely up the glassy aerobridge to the terminal and into South Korea.





The welcome greeting when I reach the terminal is a nice touch.




And finally, a farewell to HL7525 that got me here to gate 19. Korean carriers KE and Asiana use the main terminal gates but all foreign airlines have been shifted to the new standalone Concourse A (which you see in the background, and reachable by shuttle train) after it opened last year.




incheon day


I had such ambitious plans for the eleven hours here. Among those on the list were catching up with an old classmate in Seoul or trying one of Korea’s interesting new LCCs out of Gimpo Airport. (I particularly wanted to see the far-out interiors of Eastar Jet.) Based on my calculations, I can just about manage a quick roundtrip to Jeju in the time, but as the local airlines’ websites are entirely in Korean, the booking will have to wait until I get to the airport today. Which is just as well, because the reality of a couple of previous sleepless nights strikes home hard: my nose is runny, and is it my imagination or is that a fever I’m running? These days, get off a plane with a few sniffles and people will think you’ve got swine flu, so I opt for the prudent course of action of getting some real shut eye. I check into a local hotel in 10-minute away Incheon town instead, with a day room costing a reasonable 60,000 Korean won (about $47).






saturday evening






I am feeling refreshed and sufficiently dry-nosed when Hotel Sevilla’s complimentary van service drops me off at ICN. With almost three hours to go for my flight to Ho Chi Minh City, I have plenty of time to spare. Although the boarding pass for my onward flight has already been issued, I decide to check-in my hand carry, which means a trip to the check-in desks.





Korean Air has plenty of staff directing passengers to the right queue. I am told there’s no need to wait with the others and to head straight for the baggage drop off counter, where there’s a much shorter line. It’s all done quickly and painlessly.






I rather like the feel of the wooden floors used at the check-in areas, and in many parts of the airport. They give it a warm, humane feel, much better than the impersonal tiles or cold marble used at other airports. Although there’s still plenty of space, crowds are starting to build up with dozens of departures scheduled for the Americas, Japan, China and Southeast Asia in the airport’s late afternoon/early evening bank of flights.






Thus far I have refrained from making any comment on Korean Air’s tagline: Excellence in Flight. But this display at an Incheon ticketing desk is just too “in your face” not to deserve a little mention. Okay, call me a skeptical old fart if you will, but I think the slogan’s a mistake. Quite apart from the grammatically iffy usage (can one even say: “We are excellence in flight,” for instance?) I feel KE – or indeed, any airline using such a tagline – is setting itself up for a fall. It seems dangerous to suggest that one is “Excellence” (or rather excellent) when it is such a wide, all encompassing word. All it takes is a minor slip up for others to suggest otherwise. (Can you imagine if this was QF’s? The media will have a field day, and a half.) Fine it may be as part of an internal target for your employees, but I think not as a tagline… well, just my  twocents  here. Please feel free to vehemently disagree.

That rant over, the reality is Korean Air is growing on me in ways I never expected. The airline has so far (paraphrasing a defunct slogan from another airline) gone beyond my expectations. The standards in-flight as well as on the ground remain consistently good, at least for this Y class passenger, although the hardware on the regional flights are so far lacking. An ongoing plan to overhaul cabins will bring it up to speed with regional leaders, the airline says. Perhaps I get a taster of KE’s future aboard its B777-300ER this evening… I can’t wait.







I make my way, without much fuss or waiting, through immigration and security into the terminal’s main departures area. It’s an immediately likable place: nice, spacious and simple, the terminal comes without complex corners or multiple levels to confuse you. Gates are open-plan so there’s no shortage of seating areas either.







Huge back-lit maps like this one help you navigate Incheon. Not enough airport have them, I feel. Gates 101 to 132 at Concourse A are used by foreign airlines, while gates 1 to 50 are the domain of the home team. As a general rule, Korean Air takes up the right side (lower numbered gates) of the main terminal while Asiana uses the left side (higher numbered gates). But with KE’s bigger presence, its planes tend to spill over to the side occupied by OZ, which is poorly represented this afternoon. There is little doubt which airline dominates ICN.









An example of hub Incheon in action: the A333 above is Kuala Lumpur-bound as KE671 while the B744 at the next gate is operating KE071 headed for Vancouver.





Although the terminal gets busier, it never feels crowded. And there’s much to do. Among the more unique offerings are the Korea Experience shops operated by the tourism authority where transit and departing passengers can while away those waiting hours by immersing themselves in local culture or dress up in Korean outfits for photos, all for free. (By the way, the picture at the start of this TR was taken here.)





Thankfully, the airport caters well to plane spotters too, and getting close to the planes is effortless. The views of the tarmac are fantastic, even if today looks a tad hazy. But much as I like the KE color scheme, I would have appreciated a bit more variety in the spotting. It’s a pity that unless you’re departing on a flight from Concourse A, it’s almost impossible to get there and back without running into a lot of hassle.





I snap a picture of this non-ER B773 principally as a contrast against the ER I’ll be flying this evening. Little did I know that HL7532 would, two days later, be involved in a tail strike incident at Narita. Thankfully, it wasn’t any more serious. Here, the plane is being prepared as KE651 bound for Bangkok.





Korean flight 681 to Ho Chi Minh City departs from gate 22 this evening. Like many other regional and transpacific KE flights, this one is code-shared with Delta, as well as Vietnam Airlines.




I am at the gate two hours early – there aren’t many passengers yet, but I get to see HL7782, Korean Air’s first ever Boeing 777-3B5ER, pull in after a long flight from New York as KE082. Delivered at end-May, this shiny twin jet had been in commercial service for slightly over a month and operating a pretty punishing schedule three times weekly between JFK and ICN, with a tag-on service to SGN, also thrice weekly. I may have flown on the 77W before, but it’s hard not to feel a little excited at the prospect of getting aboard this one.







Korean Air did what an increasing number of airlines do these days when they “update” their liveries. It upsized the name on the fuselage, added a couple of logos to the GE90 engines – and there you have it: the new Korean Air livery… designed to outfox even keen plane spotters.





You can tell new planes by how clean and shiny they look. In Korean Air’s case however, it is far less obvious because of the way its other machines are kept looking in mint condition.





Seoul Incheon – Ho Chi Minh City
Korean Air flight KE 681
Boeing B777-300ER HL7782
Dept 1900 Arrv 2149 (on schedule)





Boarding starts at precisely 6.30 p.m. for the 7 p.m. departure. The many spaced-out looks among my fellow passengers mean only one thing: they’ve just come off longer flights, having crossed many time zones to get here. For them, this represents the final leg home, or least one before a comfortable bed tonight. The longish queue at the gate (I am close to the front) suggests it’ll be another packed flight to Saigon. I didn’t fully appreciate it at first, but the departures level is quite a bit higher than the actual plane.





Among the first to board, I am greeted by a series of polite welcomes that I now know is a Korean Air hallmark. Turning right (rather than left, as I would have much preferred  Wink ) at door 2L, I pass passengers settling into their Business Class seats. The premium cabin comprising 6 rows of the 74-inch pitch seats, arranged 7-abreast is huge, and stretches all the way down to doors 3. Not a bad looking place except at first glance, the seats do resemble the generic J class seats this airline (and others like JL, TG, MH) use, albeit slightly upgraded with more legroom. My attempt at capturing the fleeting moment with the camera isn’t too successful though, so I’ll try again on the way out.

Beyond door 3L, this is what I see. I must admit that seeing the same dark blue décor on this brand new 77W as I’d earlier seen on the older A330 is a little underwhelming.





Past door 4L in the second, back Y cabin – and I am already braced for this – is the entire section decked out in dark brown! Don’t get me wrong, I like sober tones when I’m flying, but this is, well, just plain boring. It also makes the cabin look older than it actually is. I keep reminding myself: this plane is less than 2 months old… really?





My mood improves when I get to my seat. Anticipating a pretty packed flight that’ll largely be in the dark, I had reserved 52D, an aisle seat at the second-to-last row. Looking across, one thing that strikes me is the abundance of legroom: seat pitch is a generous 33-34 inches.





Looking forward from my seat row is a delight too. The seat backs are clean, light colored and come with as-wide-as-they-come-in-Y PTVs. At least, it’s starting to look and feel like a brand new plane! The seatback also comes with a conveniently-located controls handset, USB port and coat hook, in addition to the usual tray table, drinks holder and seat pocket.







Incidentally, across the aisle are the only twin-seats in Economy, found in the last two rows of the plane by the window. Everything else comes in threes.




The seat is comfortable. Once I get settled, I start playing with my new toys. The handset for the Thales inflight entertainment system detaches from the seatback easily; seems sturdy enough while the controls are pretty instinctive.







Power in Economy: definitely one of the most useful innovations introduced into the newer planes, allowing you to work (or play) on your laptop no matter how far you’re flying. Two under-seat power sockets are shared among three passengers in Y, which is quite generous enough.

The touch-screen IFE system which KE calls “Beyond” seems easily navigable while response time is acceptably rapid. At least it doesn’t freeze on me, as some tend to do when faced with impatient fingers. But there are obvious kinks that need be sorted out, like with the readings for speed and time which show that we’ve achieved a ground speed of 400 kph with 2 hours to go to our destination while still parked at Incheon…







The Airshow: my favorite part of the IFE – and I know also of many A.netters – which I return to countless times during the flight. The screen resolution is pretty damn good too.

In addition to Airshow, the Sky Map section also features the now standard-on-newish-planes outside cameras, offering downward and forward views. The clear image being transmitted via the forward camera while on the ground makes it all look almost voyeuristic.






I am buckled-in ready for departure. For a while, nobody takes up the seats next to me but a holidaying Korean couple board at the very last moment to stake their claim. They’re a nice, if slightly eccentric, pair who seemingly having bought all the snacks that can be got at Incheon are determined to eat their way to (and possibly through) Vietnam. The wife, seated next to me, tries to engage me in conversation, but our linguistic limitations don’t get us very far, so we end up with an exchange of polite smiles and finger pointing. From what I can gather, she is bemused by my photo taking of the PTV – on which there is much animated discussion, interspaced with lots of laughter, with her husband in Korean. Later, she offers me a bun from her carrier bag of goodies, followed by more laughter. They must think I am as bonkers as I think they are: we make excellent seat buddies!





Captain Park welcomes us aboard as we push back on the dot from the gate. The massive GE90 engines power up: the cabin noise level at this stage being noticeably higher than on the A333. Flight time this evening is a very fast 4 hours 25 minutes (no reason given, but I figure a pretty brisk tail wind). This means we could be landing at Ho Chi Minh City up to 45 minutes early, which is quite impressive for a flight that’s scheduled for 5 hours 20 minutes. On board announcements are made in Korean, English and Vietnamese, and like on the previous flight, the safety video is played in Korean only. But at least on this flight, the English subtitles are visible.







The lights have been dimmed as we make the quick taxi to the runway. With no queues for take-off, we roll on and rev up for powerful lift-off after a relatively short run. The 3,600 km hop across East Asia with a load like ours must be a piece of cake for the B77W. We hit turbulence as we head south over the Yellow Sea so the seat belt sign remains on for a little while yet.





Head sets are passed out at cruise, but not comfort kits like on the previous flight; I guess such amenities are only reserved for red-eye flights. Like on the KUL-ICN sector, the service remains unfailingly polite, while the stewardesses (almost all of KE’s cabin attendants are female; on this flight they all are) are eye-catchingly attractive. Grooming is meticulous, with absolutely no exception to the not-a-strand-of-hair-out-of-place rule.





Drinks are being served and passengers are settling in with their entertainment choices – by the way, there’s a decent enough selection of some 40 English titles in the AVOD movie section. A stewardess from Vietnam (as I can tell from the small flag etched into her name tag) collecting juice glasses notices me frowning at the PTV, and asks why: “is there a problem?” I tell her I can’t get the sound to work: the soundtrack to the movie is just garbled noise. (I had moments earlier – and obviously rather prematurely – written in my note book that the IFE was top rate, easy to use, no problems at all.) Setting her tray on my table, she leans down to have a listen to the headset, then volunteers an immediate solution: “why don’t I get you a new pair of headphones… if you’re still facing the problem, we may have to reset the system.” I must say that at this stage, I am far more impressed with the quick, unprompted response to my problem than I am concerned with the problem itself.

A new headset arrives – but the sound’s still bad. It’s obviously a system problem. The crew appears to be busy preparing for the meal service so I keep the issue to myself – after all, whether or not I am watching Duplicity is of little consequence when I’d rather be tuned into the Airshow screen mute. The problem can wait – but apparently not on KE. From a distance, I see my Miss Fix-it from Vietnam trying to grab my attention, her raised brows and expectant look indicating an urgent desire to know the verdict. I shake my head in reply. She nods in acknowledgement and rushes off to tell somebody.

In a matter of minutes, another girl in jade blue comes down the aisle to ask if the sound is any better: she has tweaked the system for me. But no, it isn’t. “Then, I think we will have to find you another seat, is that okay? I am sorry,” she says. Miss Fix-it, passing by at that moment, smiles pitifully at me like my favorite pet had just died: “yes, we’re really sorry.” I can’t help feeling pampered and a little special – and that’s a rare sensation behind the Business Class curtains these days.





Within the next few minutes, an empty seat by the aisle in the last row had been earmarked for me – with the bonus of an empty seat next door. A flight attendant (above) even tests out the system before inviting me to take my new seat. “This is a new plane… we are still testing it,” she says, apologizing again, adding that it’s also her first time on the new B77W. I am impressed: a technical failure has been transformed with ease into a major service triumph for the girls in jade blue. Well done.





Dinner service starts from the back of the cabin, so the passenger at 53F is one of the first to be served. There’s a choice of chicken or fish mains – I select the latter in a spicy sauce that tastes much better than it looks. Still, the offering which also comes with a tub of ice cream and coffee later, is meager for a main meal, and leaves me wanting more. I notice my former neighbors at row 52 working methodically through their snack containers, and now think they’re probably the smartest couple on the plane…







The flight makes good progress, but probably not as well as my PTV seems to suggest. Otherwise, some sort of strange new record would have been set: apparently, we broke the sound barrier and are now charging along at Mach 1.4, but at the incredibly low cruising altitude of 3,159 feet!  boggled 







A couple hours passes quickly when you’re engrossed in a movie. Quiet and uneventful, we make our way through the unusually calm skies above the South China Sea. Before you know it, we’re skirting Vietnam’s coastline and about to turn towards its commercial capital. A final drinks service completes the crew rounds, before our descent into Tan Son Nhat International Airport. We land early in Vietnam and are at gate 18 more than half an hour ahead of schedule.







With no reason to rush and being seated right at the tail of the plane, I take my time to exit. Here’s a last look at the well-appointed economy class cabin that could have been made a tad more interesting. All things considered though, it’s a nice upgrade for KE, while the seats and legroom (where it matters) are comfortable enough even for a much longer haul.





Next, a sneak peek at how the other half lives. Passing door 3R, I see the largish Business or Prestige Class cabin housing the airline’s new Prestige Sleepers. Six rows of 7-abreast seating occupy the section between doors 2 and 3, while another two rows are placed in a mini J cabin ahead of doors 2, making a total of 56 seats.







The 74-inch pitch allows for the seats to extend into a 180-degree fully flat bed. Korean Air says that these will also be the seats installed into Prestige Class on the A380s when they are delivered next year.





Further along, past door 2R and heading distinctly up-market, at the front of the plane are the two rows of First Class configured 1-2-1 with the airline’s latest Kosmo Suite. Compared with the airline’s previous sleepers, these are a tad wider, have larger TV screens and come with wood-effect partitions





Not sure if I’m the only passenger left aboard at this stage, but the flight crews have exited the cockpit and are ready to leave. Captain Park, standing at door 1L, shakes my hand and thanks me for flying Korean Air. How’s that for a regal send off?






sunday morning


My trip is almost over: a short flight on AirAsia this morning will get me back to Kuala Lumpur. I hadn’t planned on saying very much more, but just wanted to share a find: the coffee shop on the upper level of Tan Son Nhat’s new departure hall yields some unexpectedly good spotting opportunities. It offers something rarely available at airports in this region any more: uninterrupted viewing of the tarmac and runway at close range. And since everything that moves at this airport passes in front of you, you miss nothing. The pictures taken here are from a compact in the space of 45 minutes over coffee Sunday morning.




Indochina Airlines, a privately-owned Vietnamese airline which started operations last year, runs domestic routes with two leased B738s. Below, the Vietnam Airlines B772 is headed on a regular domestic run to Hanoi.





Ho Chi Minh is one of the few (mainly regional) international destinations served by Shenzhen Airlines. It is now headed back to base. Below, Ho Chi Minh City-based low cost carrier Jetstar Pacific used to be called Pacific Airlines. Its all-white B734s will eventually be replaced by a fleet of A320s which will then be sporting the standard Jetstar logo.





A VN A332 is being towed to the domestic terminal as a Korean Air B74F comes in for a landing



Viva Macau, the long haul, low cost airline in vivid fluorescent green just arrived from its home base. I am spotting this for the first time.





A320 s from low cost carriers Tiger Airways and AirAsia – my flight out – arrive in quick succession. Turn-around time is short for AK, so it’s time for me to hightail outta here.




Ho Chi Minh City – Kuala Lumpur
AirAsia flight AK 881
Airbus A320-200 9M-AFM
Dept 0907 Arrv 1153 (13 minutes behind schedule)





AirAsia’s flight to KUL is uneventful, getting me back home in time for lunch. It tickles me to see an almost entire plane-load of prudent Malaysian tourists decked out in surgical masks, something that wasn’t apparent on either of my earlier two flights. By paying MYR25 ($7) more, I get an emergency exit seat row, which is well worth it on an otherwise packed flight.






last words


To be frank, I had doubts about this trip immediately after I booked it. My work schedule is punishing enough during the week that I really don’t need to be spending the weekend sleeping on planes and rushing around airports, I thought. More than once, I almost decided to completely forego this journey – hence truly “burning” those hard-earned miles.

But I am glad I didn’t. The weekend turned out to be a very enjoyable one, with a number of nice surprises thrown in. I truly liked Incheon as one of the world’s most pleasant large airports: this is not my first visit there and my affection for the South Korean hub has only grown – it certainly deserves its many accolades. Korean Air was a surprise: particularly the on-board service, which was better and more spontaneous than I had expected. The new B77W is a smart new plane, with fittings and IFE systems that put the airline on par with most of its major competitors. Existing plans to upgrade other long- and medium-haul planes are overdue, but welcome. Once that’s done, I’d certainly consider KE on a longer journey in the future.

Thanks for reading.

Airpearl.

35 replies: All unread, showing first 25:
 
User currently offlineA1ring23 From Australia, joined Jun 2009, 160 posts, RR: 0
Reply 1, posted (6 months 2 weeks 5 days 15 hours ago) and read 12778 times:

Very enjoyable Airpearl, thanks for sharing!

Quoting Airpearl (Thread starter):
A laminated seat map of the plane we’re traveling on sits on each check-in counter top: a low tech but no less practical touch which makes it easy for airline staff to explain where one is seated.

This is a good idea, especially when your ground staff think a window seat isn't!!

Quoting Airpearl (Thread starter):
Looking forward from my seat row is a delight too. The seat backs are clean, light colored and come with as-wide-as-they-come-in-Y PTVs.

Seats/PTV look excellent!

Quoting Airpearl (Thread starter):
In a matter of minutes, another girl in jade blue comes down the aisle to ask if the sound is any better: she has tweaked the system for me. But no, it isn’t. “Then, I think we will have to find you another seat, is that okay? I am sorry,” she says. Miss Fix-it, passing by at that moment, smiles pitifully at me like my favorite pet had just died: “yes, we’re really sorry.” I can’t help feeling pampered and a little special – and that’s a rare sensation behind the Business Class curtains these days.

That is simply fantastic!

KE are definitely on my list to fly with.

Regards,
Pete


Where's the accelerometer on this thing?
User currently offlineCaleb1 From United States of America, joined Nov 2008, 147 posts, RR: 1
Reply 2, posted (6 months 2 weeks 5 days 12 hours ago) and read 12275 times:
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What a fantastic TR. Your writing is insightful and meticulously thorough. I really felt as if I was traveling on these flights as I was reading your report. Please keep traveling and please keep submitting these exceptional TRs.

User currently offlineKappel From Suriname, joined Jul 2005, 2995 posts, RR: 8
Reply 3, posted (6 months 2 weeks 5 days 12 hours ago) and read 12262 times:

Great TR, thanks a lot! Great to see the KE 77W's interior, looks good, but I agree, the brown is just drab.

Quoting Airpearl (Thread starter):
The withdrawal symptoms – making fictitious bookings on airline websites, drooling enviously over trip reports, and the like – were setting in: I knew an urgent fix was in order.

Mmm... something most of us can relate to  Wink , I know I can certainly relate.

Quoting Airpearl (Thread starter):
There may not be PTVs

Too bad... anybody know if the a330's will be getting PTV's?


L1011,733,734,73G,738,743,744,752,763,772,77W,DC855,DC863,DC930,DC950,MD88,306,319,320,321,343,346,ARJ85,CR7,E195
User currently offline9MMAR From Malaysia, joined Jul 2006, 1726 posts, RR: 20
Reply 4, posted (6 months 2 weeks 5 days 12 hours ago) and read 12255 times:

Thank you Airpearl for a wonderful treat, though I would never consider South Korea as a 'weekend' gateway from KUL.

Even with the rather old equipment on the outbound KE flight, I think it is still better than the other airline, a 5 star at that some more, which plies the same route. Let see... MH doesn't give hot/cold towellete, no amenity kits and their light panels are full of cobwebs - but still brag themselves of being a 5 star this and that, how avant garde!

KUL-ICN will see another competitor hopefully very soon when D7 (AirAsia X) finally managed to clear all the hurdles to start operating into South Korea, which are now seemed to be blocked by certain quarters (guess who...) for certain reasons. I can sense that KUL-ICN will be just like KUL-TPE, where D7 seems to be the best bet for our money.

I read this trip report after hearing about the death of Yasmin. Malaysia has just lost a great talent.  Sad


MH's First A380
User currently offlineSpeedbird0125 From United States of America, joined Mar 2008, 131 posts, RR: 0
Reply 5, posted (6 months 2 weeks 5 days 12 hours ago) and read 12234 times:

Thank you for the wonderful TR!!
I've been always wondered how KE's 77W looks like and now I know that it has wonderful cabin product.

User currently offlineSpeedbird0125 From United States of America, joined Mar 2008, 131 posts, RR: 0
Reply 6, posted (6 months 2 weeks 5 days 11 hours ago) and read 12108 times:

I heard that this 77W has a LED(?) color light system on the entire cabin like VS or EK.
Did they really have this feature on your flight?

User currently offlineZonks From United States of America, joined Nov 2003, 160 posts, RR: 0
Reply 7, posted (6 months 2 weeks 5 days 11 hours ago) and read 12082 times:

Very, very well written. I must confess that I often times skim a lot of the TRs here, focusing on the pictures instead, but I read every word of yours.

I transited through ICN a couple of years ago on OZ and while ICN was nice enough, it didn't blow me away. I did, however, appreciate the abundance of delicious Korean food on offer! From a spotting viewpoint, ICN gets horribly boring after while as it seems like it's ninety percent KE & OZ. Had no idea that they had even built a new concourse.

User currently offlineCalebWilliams From United States of America, joined Dec 2008, 82 posts, RR: 0
Reply 8, posted (6 months 2 weeks 5 days 6 hours ago) and read 11524 times:

Great work. Excellent pics, especially the 773ER.


Caleb Williams MSP AUS STL AMS CPH LGW YYZ
User currently offlineSmi0006 From Australia, joined Jan 2008, 713 posts, RR: 0
Reply 9, posted (6 months 2 weeks 5 days 5 hours ago) and read 11405 times:

Great report there mate, loved it!

Love the Korean Air ladies bit of old school glamour back in the skys!!

But that brown is most unusual not very relaxing and it doesn't really fit in with their branding either? Can someone offer an explination for this is it to do perhaps with some aspect of Korean culture, even the dark blue doesnt quiet sit right with me lol

User currently offlineSQ772 From Singapore, joined Nov 2001, 1772 posts, RR: 4
Reply 10, posted (6 months 2 weeks 5 days 4 hours ago) and read 11357 times:

Hey Airpearl, another exceptional report. Thanks for a bloody good read! Love the details, the pictures, and the 'praises' you heap on your national carrier... 

I remember flying KE back in the 90s, when they still did the SIN-BKK-SEL runs using their rickety A300s, when they only had Korean pilots and when every other year, you'd hear of a KE jet falling from the skies. Service in those days was far from "excellence". Sulking, unsmiling crew ruled the day and no one would fly them unless they were on a shoe-string budget. From your report, things have definitely changed for the better.

Quoting Airpearl (Thread starter):
But in the end, a confluence of factors -- including a relatively healthy balance of WorldPerks miles, a slightly less healthy bank balance, the chance of flying in a spanking new Boeing 777-300ER, trying a new airline, and availability of award seats -- puts flying Korean Air to nowhere in particular as the firm favorite "weekend plan".

A case of all the miles/money and no where to go... I'm so tempted to do something similar.



It's amusing how KLIA continues to brag about it's "World's Best Airport" status even years after it had lost this status to another airport. Wonder if they realised that this is not some 'life-time award' that they can hold on to and proudly display for time immemorial.



Any idea why some seats are colored red, and others blue?

Quoting Airpearl (Thread starter):
If the crew looks rather eye-catching, the cabin décor is anything but. There aren’t so many pictures on A.net of the interiors of Korean Air’s Economy Class, so seeing this for the first time was a bit of a let-down. The front Y cabin is decked out entirely in dark blue, and the back cabin in brown. I suppose there’s nothing really wrong with them, just a little on the boring side.

Would you rather have the multi-colored smarties seats from a particular 5 star carrier? I find KE's new interior colors pleasant to the eyes. Still, nothing beats TG's not-so-new colorful interior that has just the right mix of colors and exudes charm and class...

Quoting Airpearl (Thread starter):
Korean Air did what an increasing number of airlines do these days when they “update” their liveries. It upsized the name on the fuselage, added a couple of logos to the GE90 engines – and there you have it: the new Korean Air livery… designed to outfox even keen plane spotters.

It's amazing what a little 'upsizing' does to the overall look of the aircraft. The enlarged Korean Air fonts look great, and so does the updated SQ livery... size does matter...

Quoting Airpearl (Thread starter):
Grooming is meticulous, with absolutely no exception to the not-a-strand-of-hair-out-of-place rule.

When it comes to "not a strand out of place" grooming, KE, OZ, JL, NH and SQ continue to rule the skies.



I see KE has also updated their serviceware along with the introduction of their 77Ws. Very nice and classy looking...if only they didn't serve your main in a disposable casserole. Were you served wine in a plastic or glass cup (see bottom left of tray)?

Quoting Airpearl (Thread starter):
A stewardess from Vietnam (as I can tell from the small flag etched into her name tag) collecting juice glasses notices me frowning at the PTV, and asks why: “is there a problem?” I tell her I can’t get the sound to work: the soundtrack to the movie is just garbled noise. (I had moments earlier – and obviously rather prematurely – written in my note book that the IFE was top rate, easy to use, no problems at all.) Setting her tray on my table, she leans down to have a listen to the headset, then volunteers an immediate solution: “why don’t I get you a new pair of headphones… if you’re still facing the problem, we may have to reset the system.” I must say that at this stage, I am far more impressed with the quick, unprompted response to my problem than I am concerned with the problem itself.

Now, that's "EXCELLENCE INFLIGHT".... or in your own words "EXCELLENT INFLIGHT"...  

[Edited 2009-07-25 21:11:50]


There's always a better way to fly...
User currently offlineDL752 From United States of America, joined Jul 2008, 155 posts, RR: 0
Reply 11, posted (6 months 2 weeks 5 days 4 hours ago) and read 11297 times:
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I am glad you enjoyed your vacation.
The flights looked very nice.
I like the calming colors in the cabin.
It's amazing how a little color can change the atmosphere so much in the cabin!
Keep up the great work KE and great trip report! I really enjoyed it.
DL752  airplane 


Miley Ray makes my day!
User currently offlineAkhmad From Netherlands, joined Sep 2005, 531 posts, RR: 6
Reply 12, posted (6 months 2 weeks 5 days 1 hour ago) and read 11088 times:
Support Airliners.net - become a First Class Member!

Hi Airpearl,

Awesome TR! The interior of their B77W is just amazing!

Quoting Airpearl (Thread starter):
Later, she offers me a bun from her carrier bag of goodies, followed by more laughter. They must think I am as bonkers as I think they are: we make excellent seat buddies!

This is how every passenger should to be. Making a connection to fellow passengers and sharing the joy of flying together.


Quoting Airpearl (Thread starter):
Within the next few minutes, an empty seat by the aisle in the last row had been earmarked for me – with the bonus of an empty seat next door. A flight attendant (above) even tests out the system before inviting me to take my new seat. “This is a new plane… we are still testing it,” she says, apologizing again, adding that it’s also her first time on the new B77W. I am impressed: a technical failure has been transformed with ease into a major service triumph for the girls in jade blue. Well done.

I am very impressed by this customer minded effort. The other Skyteam partners (like DL) should follow KE's example.

Thank you for sharing.

Cheers,
Suryo

User currently onlinePlaneHunter From Germany, joined Mar 2006, 3252 posts, RR: 70
Reply 13, posted (6 months 2 weeks 5 days ago) and read 10941 times:

Excellent report Airpearl, one of the best reviews posted recently.

Quoting Airpearl (Thread starter):
The front Y cabin is decked out entirely in dark blue, and the back cabin in brown.

That brown color is just ugly, I can't believe KE has picked the color again for the new 77Ws.

Quoting Airpearl (Thread starter):
There is a choice of omelet or noodles as the main hot breakfast dish. It’s the standard airline fare but the presentation’s rather nice. My expectations of economy class catering have dropped so much these days that I am now impressed the cutlery isn’t plastic and the croissant is warm.

Looks quite good.

Quoting Airpearl (Thread starter):
I can just about manage a quick roundtrip to Jeju in the time, but as the local airlines’ websites are entirely in Korean, the booking will have to wait until I get to the airport today.

That's really bad, I faced the same problem when I tried to book domestic flights on Taiwanese carriers last year.

Quoting Airpearl (Thread starter):
Thankfully, the airport caters well to plane spotters too, and getting close to the planes is effortless. The views of the tarmac are fantastic, even if today looks a tad hazy. But much as I like the KE color scheme, I would have appreciated a bit more variety in the spotting.

Nice - so ICN is definitely an airport which I want to visit soon. Too bad that all the new LCCs operate from GMP.

Quoting Airpearl (Thread starter):
From what I can gather, she is bemused by my photo taking of the PTV – on which there is much animated discussion, interspaced with lots of laughter, with her husband in Korean. Later, she offers me a bun from her carrier bag of goodies, followed by more laughter. They must think I am as bonkers as I think they are: we make excellent seat buddies!

Always better to have those rather than people who immediately find our behavior suspicious...

Quoting Airpearl (Thread starter):
Within the next few minutes, an empty seat by the aisle in the last row had been earmarked for me – with the bonus of an empty seat next door. A flight attendant (above) even tests out the system before inviting me to take my new seat. “This is a new plane… we are still testing it,” she says, apologizing again, adding that it’s also her first time on the new B77W. I am impressed: a technical failure has been transformed with ease into a major service triumph for the girls in jade blue. Well done.

Great. It's about time to try KE.


PH


Nothing's worse than flying the same reg twice...
User currently offlineOkapi From France, joined Jun 2006, 80 posts, RR: 0
Reply 14, posted (6 months 2 weeks 4 days 23 hours ago) and read 10862 times:

Hello ! One of the most comprehensive trip-report I've ever read. I've enjoyed reading it all the way. It brought back memories of flights out of KUL with AirAsia and MH. As I'd like to test KE, I found your comments very interesting. They seem to be a good partner in Skyteam. I have the feeling they care about their pax (even in Y) which is less and less the case in today's cost-cutting aviation world. The power plugs even in Y are a great feature. What a nice week-end, up in the air! Cheers !

User currently offlineAirpearl From Malaysia, joined May 2001, 653 posts, RR: 4
Reply 15, posted (6 months 2 weeks 4 days 23 hours ago) and read 10834 times:

Thanks for your comments guys.

Quoting A1ring23 (Reply 1):
Very enjoyable Airpearl, thanks for sharing!

Hi Pete, thank you for the nice words. I enjoyed tremendously your recent blockbuster SQ 330 TR too, but haven’t had a chance to comment yet; will do so in due course.

Quoting Caleb1 (Reply 2):
Please keep traveling

Thanks Caleb1! I fully intend to… if only someone could fund it all  Wink

Quoting Kappel (Reply 3):
Too bad... anybody know if the a330's will be getting PTV's?

Hi Kappel, yes, I believe KE has commissioned Thales to upgrade its IFE systems, which includes the entire A333 and A332 fleet. Thanks for your nice words.

Quoting 9MMAR (Reply 4):
I would never consider South Korea as a 'weekend' gateway from KUL.

Indeed, 9MMAR. Mad impulse: can’t even say I “visited” South Korea this month  Wink Thanks for the comments.

Quoting 9MMAR (Reply 4):
Even with the rather old equipment on the outbound KE flight, I think it is still better than the other airline, a 5 star at that some more, which plies the same route

You’re being even more critical of the FSVC than I am, hahaha. What happened? WorldPerks actually gave me the option of redeeming the KUL-ICN flight on either KE or MH: it’s a no brainer decision.

Quoting 9MMAR (Reply 4):
I read this trip report after hearing about the death of Yasmin. Malaysia has just lost a great talent.

Yasmin was amazing; she will be greatly missed.

Quoting Speedbird0125 (Reply 6):
I heard that this 77W has a LED(?) color light system on the entire cabin like VS or EK.Did they really have this feature on your flight?

Not sure if they have mood lighting – they certainly didn’t have it on in Y class on my flight. I was seated too far back to see if they had it on the premium classes. Thanks for your comments Speedbird0125

Quoting Zonks (Reply 7):
I transited through ICN a couple of years ago on OZ and while ICN was nice enough, it didn't blow me away. I did, however, appreciate the abundance of delicious Korean food on offer! From a spotting viewpoint, ICN gets horribly boring after while as it seems like it's ninety percent KE & OZ. Had no idea that they had even built a new concourse.

Hi Zonks, the new concourse opened mid last year which basically reduced spotting variety to only two at the main terminal. Even then, OZ was scarcely visible for the most part when I was there. I agree ICN is not an airport that immediately “wow”s, but a combination of factors like good food, staying spacious without that empty feeling, pleasant waiting areas, a good balance between retail and public areas make me like the airport more, every time I visit. Thanks for your comments.

Quoting CalebWilliams (Reply 8):
Great work. Excellent pics, especially the 773ER.

Thanks for the kind words CalebWilliams.

Quoting Smi0006 (Reply 9):
Love the Korean Air ladies bit of old school glamour back in the skys!!

Spot on Smi0006! Glamour with a capital G hahaha!

Quoting Smi0006 (Reply 9):
But that brown is most unusual not very relaxing and it doesn't really fit in with their branding either?



Quoting Kappel (Reply 3):
the brown is just drab

I would have thought the brown would have fitted in better with the corporate colors of local competitor Asiana. I guess I don’t have problem with the color so much as the monotony of it all… it could well have looked a lot better if they had two different shades.

Quoting SQ772 (Reply 10):
the 'praises' you heap on your national carrier.

Hi SQ772, you know how much I love them… thanks for your kind words mate.

Quoting SQ772 (Reply 10):
Any idea why some seats are colored red, and others blue?

Well spotted, but no idea. I was wondering that myself. Could it be that the seats were upholstered in such a red-blue manner before? I seem to recall pics of earlier A333 interiors that had more colorful seats.

Quoting SQ772 (Reply 10):
Would you rather have the multi-colored smarties seats from a particular 5 star carrier? I find KE's new interior colors pleasant to the eyes. Still, nothing beats TG's not-so-new colorful interior that has just the right mix of colors and exudes charm and class...

Aiya, do you never stop bashing my favorite airline? Haha. But I do agree, TG’s mix of colors somehow work amazingly well: they look most gorgeous of all on the non-ER 772s imo.

Quoting SQ772 (Reply 10):
The enlarged Korean Air fonts look great, and so does the updated SQ livery... size does matter...

I can’t disagree, but it is a sign of the times that livery updates today means changing the title font a little. (In the “good ole days”, it meant a new logo and wholesale repainting of the plane.) Makes more economic sense I am sure, but translates into less excitement for us plane freaks, and less to discuss and criticize…

Quoting SQ772 (Reply 10):
I see KE has also updated their serviceware along with the introduction of their 77Ws. Very nice and classy looking...if only they didn't serve your main in a disposable casserole. Were you served wine in a plastic or glass cup (see bottom left of tray)?

Well spotted again. Yes, it seems they did. The wine was served in glass.

Quoting DL752 (Reply 11):
I like the calming colors in the cabin. It's amazing how a little color can change the atmosphere so much in the cabin!

Thanks for your comments DL752, and glad you like the interiors. Goes to show how décor is such a subjective matter!

Quoting Akhmad (Reply 12):
I am very impressed by this customer minded effort.

Hi Suryo, thanks for your comments. The service was simply fantastic. Glad you enjoyed the journey too.

Quoting PlaneHunter (Reply 13):
Always better to have those rather than people who immediately find our behavior suspicious...

Hey PlaneHunter, thanks much for the very nice words. It’s funny how you can usually tell from the first few moments of the flight how “receptive” your neighbor is to “our sort” of behavior  Wink

Quoting PlaneHunter (Reply 13):
Nice - so ICN is definitely an airport which I want to visit soon. Too bad that all the new LCCs operate from GMP.

You should, it’s a great place… and there’s much more I didn’t show. Traveling between ICN and GMP is not a problem at all – plenty of easy-to-catch buses or by commuter train in about a half hour.


Quoting Okapi (Reply 14):
They seem to be a good partner in Skyteam. I have the feeling they care about their pax (even in Y) which is less and less the case in today's cost-cutting aviation world

Thanks Okapi for your comments, glad you enjoyed the ride. KE really was better than I had expected, and certainly ranks among in the upper quartiles my book.

User currently offlineRonerone From Jordan, joined Aug 2004, 932 posts, RR: 25
Reply 16, posted (6 months 2 weeks 4 days 19 hours ago) and read 10524 times:
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Airpearl my man!

I am so happy to see a new TR from you! Excellent work as always!

I am so happy that i want to create a 'shrine' thread to celebrate  Smile Smile Smile Smile ......  biggrin 

KE seems like an excellent product, even that on the A333 actually! .. And the crew, as you pointed seem immaculate!

One thing however, is the meal portion on your return leg was tiny!!


How was your Air Asia flight by the way? Expect something from their 'X' soon  Wink Wink Wink Wink


Thanks a lot for sharing! And hope to see more TRs from you soon!

Regards,
Roni


A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlinePRAirbus From Puerto Rico, joined Apr 2005, 758 posts, RR: 2
Reply 17, posted (6 months 2 weeks 4 days 17 hours ago) and read 10342 times:

Great report, nice pictures! KE looks like a great airline offering a very good product. Older A330? For USA Majors standards, wow! You flew on very decent/modern jets...most US Majors planes are filthy, old and with duct tape in the interiors. KE FAs look very professional compared to the "tired" and messy look of USA FAs.

User currently offlineKrisworldB777 From Australia, joined Nov 2000, 570 posts, RR: 3
Reply 18, posted (6 months 2 weeks 4 days 17 hours ago) and read 10298 times:

As Economy products go, it looks like Korean Air is pretty impressive. At least on the 77Ws.

The new Thales system in particular looks quite impressive. I'm not sure if you've tried Panasonic's new ex2 system, but how would you rate the system overall? From your pictures, the picture looks quite crisp and at least they have finally upgraded that antique handset they were using!

Congrats on a great and interesting report!

User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 6400 posts, RR: 52
Reply 19, posted (6 months 2 weeks 4 days 17 hours ago) and read 10295 times:
Support Airliners.net - become a First Class Member!

Hi Airpearl,

Great read, really enjoyed the report, KE certainly look quite impressive on-baord based on your 2 flights.

Quoting Airpearl (Thread starter):
Night shots in poor light are always a challenge – for me anyway

- Me too!

Quoting Airpearl (Thread starter):
Power in Economy:

- Wow, that is something, not too many carriers have that!

Cheers

Mark


Flown:111,737-2,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,773,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently onlineRyanair!!! From Singapore, joined Mar 2002, 4367 posts, RR: 26
Reply 20, posted (6 months 2 weeks 4 days 7 hours ago) and read 9991 times:

Airpearl,

Your "stress" from the corporate jungle almost translated into your trip report in the begining. I felt your fatigue and to be honest, I wanted to reach for a hot pack to relieve my shoulders just from reading the first paragraph. LOL...

Quoting Airpearl (Thread starter):
The withdrawal symptoms – making fictitious bookings on airline websites, drooling enviously over trip reports, and the like – were setting in: I knew an urgent fix was in order.

Making ficticious bookings? Sigh.... Your withdrawals are far worse than mine.

Quoting Airpearl (Thread starter):
Setting out from work for KLIA on Friday night, I will take the red-eye to Seoul Incheon, arriving early Saturday. In the late afternoon, another Korean Air flight – on the B777- 300ER, its newest purchase – will take me from Incheon to Ho Chi Minh City in Vietnam, where I will overnight. An early Sunday morning AirAsia flight brings me back to Kuala Lumpur, completing some 9,200 km in the process – in time for a Sunday family lunch with the folks.

Once again, it seems you needed to get away REALLY bad and would even sell your parents to do so.

Quoting Airpearl (Thread starter):
A laminated seat map of the plane we’re traveling on sits on each check-in counter top: a low tech but no less practical touch which makes it easy for airline staff to explain where one is seated.



Quoting SQ772 (Reply 10):
Any idea why some seats are colored red, and others blue?

Yeah I was wondering the same thing. Perhaps those red coloured seats used to be blocked out for well connected "chaebol" and the likes.

Quoting Airpearl (Thread starter):
I’d seen the “5-star MH” icon used in fare deals in local papers, but to use it here suggests it’s become the airline’s new slogan, together with “5-star services at affordable fares”. From the looks of it, it does seem MH is on the way to becoming an LCC.

What would a trip report from you be without a token swipe at our beloved MH? Hahahaha...

Quoting Airpearl (Thread starter):
The stewardesses, all immaculately groomed, tall and slim in their fitting jade blue outfits, have a certain catwalk-model quality to them. Add dangerously starched pointy scarves and a dramatic hairpin that could poke your eye out to the ensemble, and you really don’t want to mess with these girls.

I have to agree... I have seen them "slink" up into a hotel lobby like a bunch of slithery, seductive serpents and they do stop me in my tracks (yes, despite myself I do at times admire the beautiful female form). Other than the SQ crew, KE's do get the warranted attention at airports because there is something very haute couture about the whole esemble from the colour choices to that annoying looking hair pin which seems to be magically perched on the bun. I suspect this pin is used in times of emergency to disarm a would-be hijacker. Once transponder code 7700 is keyed in, these KE-Girls would suddenly transform into cat burglars with skills of an assasin sommersaulting down the aisle to give Mohd Hatta wannabes a stiletto-heeled kick to their face. Mohd Hatta's jugular is slashed and blood spewing in pulsating spurts before one can even blink, his knees buckle and he collapses with a box cutter still in his hands. Standing victorious over the now-dead hijacker, purser Ko Su Yeon looks calm, almost zen, as she casually wipes her bloodied hair pin with a dinner nakin. *cue*.... korean temple GONG.....

Quoting Airpearl (Thread starter):
The aroma of fresh croissants wafts into the darkened cabin (I wonder if that’s what woke me up) while outside, through the cloudless night sky, lights from a large city which I guess must be Taipei are clearly visible.

Isn't it annoying not knowing where you are without having the flight show at your disposal?

Quoting Airpearl (Thread starter):
They’re a nice, if slightly eccentric, pair who seemingly having bought all the snacks that can be got at Incheon are determined to eat their way to (and possibly through) Vietnam. The wife, seated next to me, tries to engage me in conversation, but our linguistic limitations don’t get us very far, so we end up with an exchange of polite smiles and finger pointing. From what I can gather, she is bemused by my photo taking of the PTV – on which there is much animated discussion, interspaced with lots of laughter, with her husband in Korean. Later, she offers me a bun from her carrier bag of goodies, followed by more laughter. They must think I am as bonkers as I think they are: we make excellent seat buddies!

Hehehehe... the intricities of communicating beyond your lingua franca. There is a Chinese saying... chicken and duck talk 鸡同鸭讲. Reminds me of an experience I had. I exchanged pleasantries with my seat mate - a man who spoke little English, on the upper deck of an MH 747-400 KUL-SYD. He sounded Russian but through numerous gestures and mumblings, we established amongst ourselves he is Croatian and I am Singaporean.

During bar service, he looks at me and says, "Penis?"
Part of me is dumbfounded, at the same time my heart races quicker by a few notches.
He continues, "Penis? You want my penis?"
I struggle for a reply, my throat suddenly dries up, "Excuse me?"
"Penis..." he offers again as he grabs his packet of PEANUTS on his tray table, "You want?"

Quoting Airpearl (Thread starter):
I hadn’t planned on saying very much more, but just wanted to share a find: the coffee shop on the upper level of Tan Son Nhat’s new departure hall yields some unexpectedly good spotting opportunities.

Oh yessss! I miss this airport. I went crazy when I last visited Saigon and I was very delighted to discover that it was so spotter friendly.

Thanks for sharing this report.

Cheers
Ryan


Welcome to my starry one world alliance, a team in the sky!
User currently offlineAirpearl From Malaysia, joined May 2001, 653 posts, RR: 4
Reply 21, posted (6 months 2 weeks 4 days 2 hours ago) and read 9802 times:



Quoting Ronerone (Reply 16):
am so happy that i want to create a 'shrine' thread to celebrate

Hey Roni, great to hear from you! But whatever could you mean… hahaha!

Quoting Ronerone (Reply 16):
One thing however, is the meal portion on your return leg was tiny!!

Yes, that’s one of the weaknesses: not so much the quality but quantity of food. I had been pre-warned by others who had taken the redeye before that I would be “starving” at the end of it. Having seen the TR, they now say what is on offer on the KUL-ICN sector is an improvement over what used to be served a year ago, so it seems as if KE is upgrading its offerings, rather than the other way round.

Quoting Ronerone (Reply 16):
How was your Air Asia flight by the way? Expect something from their 'X' soon

My AK flight was pretty average. Standard LCC operation with BOB; crews friendly as is usual with AK, running a couple minutes late for a 1 hr 30 minute sector, it’s not bad at all. The legroom’s tight with the regular seats; after an excruciating 4-hour flight to HKG earlier this year, I now get exit seats if the flight’s looking full. The “X” sounds intriguing: well done!

Quoting PRAirbus (Reply 17):
Older A330? For USA Majors standards, wow! You flew on very decent/modern jets...most US Majors planes are filthy, old and with duct tape in the interiors. KE FAs look very professional compared to the "tired" and messy look of USA FAs.

Hi PRAirbus, thanks for your comments. The ‘older’ A330 is relative to the newer B77W, as I am sure you realize, but I take your point: U.S. majors take some beating in the sad interiors category…

Quoting KrisworldB777 (Reply 18):
I'm not sure if you've tried Panasonic's new ex2 system, but how would you rate the system overall? From your pictures, the picture looks quite crisp and at least they have finally upgraded that antique handset they were using!

Is the ex2 what’s installed on the SQ A380? If so, I think response time seems to be a tad faster on the Thales (though it’s a while since I was on the SQ 380. so I could be mistaken) but I like the SQ handset better, which is easier to use. Picture quality on KE is excellent though. Thanks much for comments.

Quoting BA319-131 (Reply 19):
Great read, really enjoyed the report

Hi Mark, good to hear from you and thanks for the comments. Looks like you’ve been doing some travelling too!

Quoting Ryanair!!! (Reply 20):
I felt your fatigue and to be honest, I wanted to reach for a hot pack to relieve my shoulders just from reading the first paragraph

Oh man, I didn’t realize! I am sooo sorry…  Wink

Quoting Ryanair!!! (Reply 20):
Once again, it seems you needed to get away REALLY bad and would even sell your parents to do so.

That obvious huh? Still, that weekend passed so quickly, it left me feeling unfulfilled – I needed to do this TR maybe as proof that I DID go somewhere~!

Quoting Ryanair!!! (Reply 20):
I suspect this pin is used in times of emergency to disarm a would-be hijacker. Once transponder code 7700 is keyed in, these KE-Girls would suddenly transform into cat burglars with skills of an assasin sommersaulting down the aisle to give Mohd Hatta wannabes a stiletto-heeled kick to their face… Standing victorious over the now-dead hijacker, purser Ko Su Yeon looks calm, almost zen, as she casually wipes her bloodied hair pin with a dinner nakin. *cue*.... korean temple GONG.....

LOL!!!! What can I say Ryan…you just crack me up, you do! Since we’re in the realm of fantasy… you know, a match I’d really love to see is the KE Jade Blues vs 9W’s smooth cat burglars in their all-black outfits. Wow!

Quoting Ryanair!!! (Reply 20):
Part of me is dumbfounded, at the same time my heart races quicker by a few notches.
He continues, "Penis? You want my penis?"
I struggle for a reply, my throat suddenly dries up, "Excuse me?"

 rotfl 

User currently onlineRyanair!!! From Singapore, joined Mar 2002, 4367 posts, RR: 26
Reply 22, posted (6 months 2 weeks 4 days 2 hours ago) and read 9778 times:



Quoting Airpearl (Reply 21):
LOL!!!! What can I say Ryan…you just crack me up, you do! Since we’re in the realm of fantasy… you know, a match I’d really love to see is the KE Jade Blues vs 9W’s smooth cat burglars in their all-black outfits. Wow!

In reality, it would probably just be an all-out food fight with lots of hair pulling, screaming, scratching and in between yelps of "bitch" in Korean and Hindi, a dizzy rain of bibimbap, deok buk ki, Pad Vaji and vadai to complete the scene of utter chaos and perhaps some testosterone-filled mindless entertainment.


Welcome to my starry one world alliance, a team in the sky!
User currently offlinePewpew320 From Australia, joined Mar 2009, 111 posts, RR: 0
Reply 23, posted (6 months 2 weeks 4 days 1 hour ago) and read 9757 times:

Nice TR! I love KE!

Quoting Ryanair!!! (Reply 22):
In reality, it would probably just be an all-out food fight with lots of hair pulling, screaming, scratching and in between yelps of "bitch" in Korean and Hindi, a dizzy rain of bibimbap, deok buk ki, Pad Vaji and vadai to complete the scene of utter chaos and perhaps some testosterone-filled mindless entertainment.

I would so watch a TV show of that!

User currently offlineEconojetter From Malaysia, joined May 2001, 349 posts, RR: 1
Reply 24, posted (6 months 2 weeks 3 days 6 hours ago) and read 9356 times:

Hey hey hey. Another relaxing weekend, I see.

Quoting Airpearl (Thread starter):
The withdrawal symptoms – making fictitious bookings on airline websites

Oh thank heavens... I thought I was the only one.

Quoting Airpearl (Thread starter):
practical touch which makes it easy for airline staff to explain where one is seated. My 58H is by the window of the

On many (the majority?) airlines, H would be an aisle seat. Someone like me might have second guessed the check-in staff. Here's a map he/she could point at and say, "But sir... you don't know what you are talking about." Haha...

Quoting Airpearl (Thread starter):
I pass one of the airport’s Self Check-In machines – interestingly, only four airline operating out of KLIA offer this facility here.

As you would know, composing acronyms is serious business in Malaysia government-linked entities. Naturally this poor machine was not spared. A particularly bright spark (in the MAHB management, I presume) decided to call them common use self-service kiosks - thusly CUSS kiosks. I kid you not.
http://web10.bernama.com/aviation_news/news.php?id=182107&lang=en
Aren't you glad the passenger interlining self-service kiosk project never went ahead?

Quoting Airpearl (Thread starter):
stewardesses, all immaculately groomed, tall and slim in their fitting jade blue outfits, have a certain catwalk-model quality to them. Add dangerously starched pointy scarves and a dramatic hairpin that could poke your eye out

Very chic indeed. The hairpin thing... quite possibly intended for repelling unwelcome invasions of personal space. "Mmm... come here cutie... OWWWW!" Just a thought.

Quoting Airpearl (Thread starter):
It’s an immediately likable place: nice, spacious and simple, the terminal comes without complex corners or multiple levels to confuse you

Were we thinking of Suvarnabhumi?

Quoting Airpearl (Thread starter):
Here’s a last look at the well-appointed economy class cabin that could have been made a tad more interesting. All things considered though, it’s a nice upgrade for KE, while the seats and legroom (where it matters) are comfortable enough even for a much longer haul.

The seats resemble the SQ ones. Are the ones on KE less hard?

Looks like a very very respectable Y class offering on the 77W, except for the relatively meager meal portions.

Thanks a lot for writing this up.

25 Post contains images Airpearl: Below was a pic taken by a friend on a KE flight a couple of years ago. It looks like the seats at that time really were in blocks of red and blue: T
26 SQ772: Thanks for the clarification. So I guess the reason for coloring the seat map was due to passengers wanting to know what colored seats they'd be on:
27 Airpearl: No, I think that's for easy identification during the inflight games... but they had to do away with those after many players sustained stab wounds a
28 SQ772: I'm finding it difficult to ascertain if that was a joke .... I know OZ occasionally has magic shows and fashion parades or crew playing musical inst
29 SR 103: Its rather interesting that one of "best" and largest airlines in the world and one of the major users of KUL is not offering this convenience to the
30 Post contains images Ryanair!!!: I cannot wait to see the check in counters at KLIA decked out like it was Hari Raya. Sir, please choose what colours you want. We will match your sea
31 Post contains images Airpearl: Sorry yeah it was, Ryanair!!! had presented this mental image of the inflight equivalent of women's mudwrestling that was difficult to get rid of...
32 PlaneHunter: Thanks, sounds good. PH
33 Econojetter: Does WorldPerks allow open-jaw (maybe reverse open-jaw in this case) awards? Or was this a one-way KUL-SGN via ICN itinerary?
34 SR 103: I could only be so lucky. Korean Air is very out of the way for me now. Since I am no longer in college and working full time, I don't have the time
35 Speedbird0125: Thank you for wonderful TR! Do they have a crew bunk under or above the cabin? I realized that some 77W have a crew bunk on the lower deck while some
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