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AeroMexico Connect MSY-MEX-MSY; 70+ Pics  
User currently onlineMSYtristar From United States of America, joined Aug 2005, 6529 posts, RR: 51
Posted (4 years 11 months 3 weeks 5 days 19 hours ago) and read 12772 times:

When AeroMexico officially announced its new service between New Orleans and Mexico City, my friend Fred (former member ConcordeBoy) and I decided we had to try it out, in support of the city and the airline. Initially, we were thinking about going to Cabo San Lucas; however, a change of plans persuaded us to go to Mexico City instead. And let me tell you, in the end, neither of us were disappointed in that decision. We both found Mexico City to be a vibrant, historic, beautiful city, with plenty to see and do. In short, a city we would not hesitate to visit again. And the flights weren't half bad, either.




8/6/09
AeroMexico Connect (operated by Aerolitoral)
AM 2693
New Orleans – Mexico City
Embraer ERJ-145
Dep: 0620
Arr: 0900
Load: Booked to 46/50…4 no-shows…total 42/50


We arrived at the airport at 4:00am to find about ten people in line at the AM ticket counter, which is the former NW counter and, before that, AM’s old counter when they served MSY previously in the 1990’s. Check in was a little on the slow side, but by 4:25, both of us were on our way to the Concourse C checkpoint, which thankfully didn’t have much of a line. After killing some time by filling out the customs/immigration forms for Mexico, we made our way to the departure gate C1 at about 5:30. The gate area was filling up nicely for an ERJ sized airplane. Boarding started at about 6:00am. Upon boarding Fred asked the agent if a meal was going to be served and her response was “I don’t know.” That’s weird, a gate agent not knowing? Overall we were disappointed with the ground staff at MSY. We took out seats 7B/C and settled in. After automated announcements over the P.A in Spanish and than English, followed by a welcome aboard dual-language announcement by the very pretty F/A, we pushed back a few minutes late.

The flying time was announced at 2h10m flying at 35,000 feet. Takeoff was from runway 28 and after using just about 7,000ft. of runway, we were airborne. Once we reached 3,000 feet we made a sharp left turn to the South and climbed out over the Mississippi River, swamps and marsh lands, barrier islands, and then finally out over the Gulf of Mexico, initially passing dozens of oil rigs below. About thirty minutes after takeoff the F/A came around with a beverage service followed by a light breakfast which consisted of a ham/cheese sandwich, granola bar, and a cup of Strawberry yogurt. It was very tasty and hit the spot. It was turning out to be a very comfortable flight…so comfortable in fact that I fell soundly asleep. When I woke up, all I saw was mountains. Moments later the announcement was made that we had begun our approach into MEX. It was a beautiful approach under a mostly clear sky. Final approach into MEX was just an awesome sight as the sprawl of the city was almost hard to believe, stretching out as far as the eye could see in every direction. The landing itself was very smooth, and we made a fairly quick taxi to Terminal 2…I believe the gate number was 72. Overall flight grade: A+. Great crew, friendly service, comfortable airplane, smooth flight. It doesn’t get much better than that. Here are pictures from AM 2693...

































Link to landing video...
http://www.youtube.com/watch?v=DM4wlp1752c







*** Mexico City ***


After exiting the jetway, we found it to be a very short walk to customs/immigration. This must have been one of the first international arrivals of the day, because the place was empty. It took us a few minutes to get our bearings (partly because we had to help out this girl on the flight who was connecting on MX to GUA and had no clue as to what to do, and that’s being generous), but we made it through with no real issue. After leaving customs, we exchanged some USD into Pesos, and then took a taxi to our hotel, the Holiday Inn Zocalo, right in the heart of the historic district. The hotel was really nice…the rooms were comfortable, the staff was very friendly, and the restaurant…featuring an outdoor patio seating area overlooking the square…was top notch. Once we rested up a bit and started exploring, we quickly came to the realization that this is a world class city. There were just tons of things to see and do; needless to say, we didn’t even scratch the surface, but what we did see we liked. We spent much of the first day walking around the Zocalo area just across from the hotel. It was a very beautiful public square which housed the national cathedral, national palace, and other historic buildings. The streets surrounding the square were filled with hundreds of shops. It was a very vibrant area. That night, fellow a.net member EddieDude was generous enough to pick us up at the hotel for a driving tour of the city as well as for dinner and drinks. The dinner, at a restaurant called LAMM, was top notch. It was one of the best meals I’ve ever had. And we had drinks at a rooftop hotel bar which reminded me of something straight out of South Beach in Miami. The second day was spent touring the huge Chapultepec Park and Museo Nacional de Antropologia ( National Museum of Anthropology), as well as walking around various neighborhoods. The museum was one of the finest I’ve ever been to, and you certainly can’t see it all in a day. At about 4:30pm we headed back to the hotel to gather our bags before heading off to the airport. We ended up arriving at the airport by 6:00pm. Here are pictures from our stay in this amazing city…



















































































*** MEX airport ***



After exchanging our remaining Pesos into USD, we made our way to the large AM check-in area. It took us a while to check-in because for some reason AM didn’t have one single kiosk in use. Instead every passenger had to check in at the counter. When all was said and done, both of us were finished checking in by 6:30pm. We walked around the terminal a bit before grabbing a bite to eat at the food court. Then, at around 7:00pm, we made our way through security at the K gates. It was a breeze…there was not one single person in line. After killing a good 45 minutes watching heavies land and take off…and witnessing not one, but two water cannon salutes to an arriving AM 777 and MX 763…we walked over to gate 61 for the boarding of our flight back to MSY.





















8/7/09
AeroMexico Connect (operated by Aerolitoral)
AM 2692
Mexico City – New Orleans
Embraer ERJ-145
Dep: 2030 (2130)
Arr: 2300 (0007)
Load: 44/50




Boarding started at 8:00pm and again it was a nearly full flight, with only six open seats on the airplane. We had seats 10B/C this time. Just moments before our schedule 8:30 departure time, the announcement was made that everyone had to deplane as there was going to be an aircraft change. So off we went, back to gate 61. Eventually, we were notified that we would have to change gates to gate 75. Gate 75 was a madhouse at that time, with three full flights heading off to regional destinations, plus our flight to MSY. Boarding started at around 9:15pm and we were loaded onto two buses which took us to the plane (the same one that we initially boarded) waiting on a remote stand.



Once all 44 passengers got settled in the door was quickly closed and off we went. We were airborne at approx. 9:55pm. Announced flying time was 2h20m at 37,000 feet. Again, the service on this flight was very good. After U.S customs/immigration forms were distributed, the F/A came around with a beverage service and a light dinner, which consisted of a sandwich, chips, and a chocolate bar. There was an open bar service on this flight so both of us had an ice cold Corona. After dozing in and out of sleep, before I knew it, we were over flying the brightly illuminated oil rigs just off the Louisiana coastline. Minutes later we began our approach which was pretty much straight in to runway 10. Another smooth landing by the flight crew and after a quick taxi, we came to a stop at gate C1 at approx 12:15am. After exiting the plane we made our way down the escalator to the customs hall at MSY. It was our first time clearing customs/immigration in New Orleans so we were looking forward to it. It surprised us how large the area was, with 12 lanes available for immigration (only three were in use since the ERJ isn’t exactly a big plane). After clearing immigration we proceeded into the large customs area which contained two large baggage carousels. Our bags were already waiting for us, and after clearing customs with no problems we exited the area into the main baggage claim at MSY. It was a hassle free experience to say the least.






Overall it was a great trip. Mexico City is a city worth seeing and AeroMexico offers a quality inflight product. I was also very happy to see both flights go out with high load factors. I personally think the future is bright for AM in MSY. Thanks for reading!

21 replies: All unread, jump to last
 
User currently offlineStarAlliance38 From United States of America, joined Jan 2008, 1445 posts, RR: 3
Reply 1, posted (4 years 11 months 3 weeks 5 days 18 hours ago) and read 12590 times:

Cool TR! I would love to try AM soon and visit Mexico. Thanks for sharing!


Roar, lion, roar
User currently offlineJeffrey1970 From United States of America, joined Apr 2001, 1336 posts, RR: 12
Reply 2, posted (4 years 11 months 3 weeks 5 days 14 hours ago) and read 12279 times:

I am happy to see MSY get some international flights back. Do you think MX will ever use any mainline jets for the MEX-MSY flights?


God bless through Jesus, Jeff
User currently offlineAyubogg From UK - Scotland, joined Mar 2007, 218 posts, RR: 0
Reply 3, posted (4 years 11 months 3 weeks 5 days 12 hours ago) and read 12128 times:

Hey, nice TR! I'm glad to read you enjoyed Mexico City. It's a destination often overlooked by toruists visting Mexico but it never ceases to amaze me when I visit (and I do go there often).

Hopefully the MSY route gets upgraded to mainline if loads support it. While you say your AM experience was good, I'm sure you would have loved it had it been mainline service. Let me clarify though, I am a MX man!  Wink

-Ayubogg



Alba gu bràth
User currently offlineDirectorguy From Egypt, joined Jul 2008, 1652 posts, RR: 11
Reply 4, posted (4 years 11 months 3 weeks 5 days 12 hours ago) and read 12109 times:

Great TR-and very interesting too, if I say so myself. Mexico City looks like a great place to visit. I'm sure AM appreciates the business coming from travellers like you, with the weak economy and health issues and all.
AM did the right job by using regional jets to MSY. All in all looks like a great flight, even though the timings on the MSY-MEX sector don't look too appealing to me. Is there a curfew at MSY, and do the crew have to overnight there?

Thanks for sharing Big grin


User currently offlineEddieDude From Mexico, joined Nov 2003, 7561 posts, RR: 43
Reply 5, posted (4 years 11 months 3 weeks 5 days 12 hours ago) and read 12107 times:

Guys, I am very happy that you had a good time here. It is a real pity that you were here for less than 2 days.

Quoting Jeffrey1970 (Reply 2):
Do you think MX will ever use any mainline jets for the MEX-MSY flights?

Err, that depends on MX launching the route first. It is AM that is flying to MSY. I suppose if things go well AM could upgrade the route to E-190 jets. And maybe in the future we might see a 73W but it is way too early to tell I guess.



Next flights: MEX-GRU (AM 77E), GRU-GIG (JJ A320), SDU-CGH (G3 73H), GRU-MEX (JJ A332).
User currently offlineDalb777 From United States of America, joined May 2005, 2192 posts, RR: 0
Reply 6, posted (4 years 11 months 3 weeks 5 days 11 hours ago) and read 12084 times:

It's great to see the good loads for this flight. Hopefully this is service will sick around, would love to try it one day!!!


Geaux Tigers! Geaux Hornets! Geaux Saints! WHO DAT!!!
User currently onlineMSYtristar From United States of America, joined Aug 2005, 6529 posts, RR: 51
Reply 7, posted (4 years 11 months 3 weeks 5 days 7 hours ago) and read 11814 times:



Quoting Directorguy (Reply 4):
Is there a curfew at MSY, and do the crew have to overnight there?

There is no curfew at MSY, but the flight crew for the next day's flight would probably have to come in on a different carrier to get the mandatory 8 hour rest. I assume the regulations are the same in Mexico as they are in the U.S. The inbound from MEX is scheduled to arrive at 10:50pm, and the outbound leaves at 6:20am...that's only 7h30m.

Quoting EddieDude (Reply 5):
Guys, I am very happy that you had a good time here. It is a real pity that you were here for less than 2 days.

Eddie, we had a great time. You have a heck of a nice city there. I hope to come back soon.


User currently offlineTaichen From Spain, joined Jul 2001, 213 posts, RR: 0
Reply 8, posted (4 years 11 months 3 weeks 5 days 7 hours ago) and read 11799 times:

Nice report and I see AM offers a nice lunchbox for a short regional flight !

User currently offlineJeffrey1970 From United States of America, joined Apr 2001, 1336 posts, RR: 12
Reply 9, posted (4 years 11 months 3 weeks 5 days 7 hours ago) and read 11792 times:



Quoting EddieDude (Reply 5):
Err, that depends on MX launching the route first. It is AM that is flying to MSY. I suppose if things go well AM could upgrade the route to E-190 jets. And maybe in the future we might see a 73W but it is way too early to tell I guess.

I appologize, I meant AM.



God bless through Jesus, Jeff
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8508 posts, RR: 55
Reply 10, posted (4 years 11 months 3 weeks 4 days 23 hours ago) and read 11391 times:
Support Airliners.net - become a First Class Member!

Nice, enjoyed that, looks like you had a good trip.

Quoting MSYtristar (Thread starter):
Just moments before our schedule 8:30 departure time, the announcement was made that everyone had to deplane as there was going to be an aircraft change. So off we went, back to gate 61. Eventually, we were notified that we would have to change gates to gate 75. Gate 75 was a madhouse at that time, with three full flights heading off to regional destinations, plus our flight to MSY. Boarding started at around 9:15pm and we were loaded onto two buses which took us to the plane (the same one that we initially boarded)

- What was all that about?

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineSabena332 From , joined Dec 1969, posts, RR:
Reply 11, posted (4 years 11 months 3 weeks 4 days 18 hours ago) and read 11217 times:

Hi guys!

Great report, I enjoyed reading and watching! Finally an AeroMexico and Mexico trip report in general, they are pretty rare here!

Mexico City looks better than I heard or read. I always thought (from these hearings and readings) that it must be the criminal capital of the world.... good to know that it is not the case! I am also thinking of flying to MEX and CUN with my girlfriend because LH has an unbeatable 399 EUR offer to MEX ex FRA at the moment... your report is definitely another reason to book this!  Smile

Quoting MSYtristar (Thread starter):
so both of us had an ice cold Corona

Corona beer for free on a plane? Awesome! I really like this beer (as well as "Sol") on hot summer days. The perfect beer for the Mexican climate (and on Mexican planes)!  Wink

Patrick


User currently onlineMSYtristar From United States of America, joined Aug 2005, 6529 posts, RR: 51
Reply 12, posted (4 years 11 months 3 weeks 4 days 17 hours ago) and read 11167 times:



Quoting BA319-131 (Reply 10):
- What was all that about?

I asked the F/A once we got back on board the plane and she said it was a "crew issue".

Quoting Sabena332 (Reply 11):

Mexico City looks better than I heard or read. I always thought (from these hearings and readings) that it must be the criminal capital of the world.... good to know that it is not the case! I am also thinking of flying to MEX and CUN with my girlfriend because LH has an unbeatable 399 EUR offer to MEX ex FRA at the moment... your report is definitely another reason to book this!

It really surprised us both. Honestly I heard the same about MEX but it totally blew away my expectations. I never felt unsafe. Tons of police all around the city.


User currently offlineAeromexico757 From Mexico, joined Aug 2000, 292 posts, RR: 0
Reply 13, posted (4 years 11 months 3 weeks 4 days 17 hours ago) and read 11151 times:

Hello MSYtristar

Great TR, and guess what? I was the FO on your flight from MEX to MSY, I am glad you enjoy the experience with us.

And to answer your question about the overnight in MSY, The crews that arrive in the inbound flight to MSY stay the whole next day in MSY and depart the 3rd day in the morning, but in my case, as there is no flight from MSY to MEX on sunday, we stayed the whole weekend in MSY and we returned today in the morning. Let my tell that you live in an amazing city, had a great weekend there.

BA319-131
The company had a crew issue with the captain (if he would have done that flight he would exceed the maximun duty time in a day) so we had to wait for another captain that was about to arrive from another flight.

Saludos


User currently onlineMSYtristar From United States of America, joined Aug 2005, 6529 posts, RR: 51
Reply 14, posted (4 years 11 months 3 weeks 4 days 16 hours ago) and read 11123 times:



Quoting Aeromexico757 (Reply 13):
Hello MSYtristar

Great TR, and guess what? I was the FO on your flight from MEX to MSY, I am glad you enjoy the experience with us.

Boy, it sure is a small world. It was a great flight. Thanks for the ride! And Fred(ConcordeBoy) just told me that he's going to be taking the flight again on October 23rd.

Quoting Aeromexico757 (Reply 13):
Let my tell that you live in an amazing city, had a great weekend there.

Shoot me a message if you have a layover there again and I'll do my best to be in town and I'll show you guys around if you want.


User currently offlineOlli From Mexico, joined Mar 2001, 339 posts, RR: 0
Reply 15, posted (4 years 11 months 3 weeks 3 days 16 hours ago) and read 10848 times:

MSYtristar

Really good to hear you and ConcordeBoy had a good time in Mexico City and yhat you had a good impression of the city. You really need to come back since you spend less than 2 days. There is so much to see.

Nice by Eddie to be your tour guide!

And about the 2 water cannon salutes. Do you know why. Pilot retiring maybe?

Thanks for the TR!

Best Regards,


User currently onlineMSYtristar From United States of America, joined Aug 2005, 6529 posts, RR: 51
Reply 16, posted (4 years 11 months 3 weeks 3 days 6 hours ago) and read 10725 times:



Quoting Olli (Reply 15):
And about the 2 water cannon salutes. Do you know why. Pilot retiring maybe?

The AM 777 salute was for a retiring Captain. Not sure about the MX since it was over at T1.


User currently offlineThegreatRDU From United States of America, joined Mar 2006, 2310 posts, RR: 4
Reply 17, posted (4 years 10 months 4 days 17 hours ago) and read 9354 times:



Quoting MSYtristar (Thread starter):

Overall it was a great trip. Mexico City is a city worth seeing and AeroMexico offers a quality inflight product. I was also very happy to see both flights go out with high load factors

Me too I didn't give this route much of a chance.....I also really hate the new AeroMexico livery but they had to change it for the 788



Our Returning Champion
User currently offlineSKYYBLUE From , joined Dec 1969, posts, RR:
Reply 18, posted (4 years 10 months 4 days 9 hours ago) and read 9157 times:

Great pics of a beautiful city. It's so cool that you both took this flight just to show support. Hopefully by next year we'll hear about an upgrade or maybe even CUN service by AM. Nice that both flights were pretty full also. My family back in MSY says the local Mexican population has really boomed since Katrina. I enjoyed reading!

User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 19, posted (4 years 10 months 3 days 23 hours ago) and read 9043 times:

Absolutely great report - interesting rare carrier and excellent shots from Mexico City. I have been considering a spotting trip to Mexico for some time - it seems I should add some sightseeing, too.


PH



Nothing's worse than flying the same reg twice!
User currently offlineCV990A From United States of America, joined Sep 1999, 1416 posts, RR: 0
Reply 20, posted (4 years 10 months 3 days 16 hours ago) and read 8963 times:

Great trip report- I haven't been in ages, but Mexico DF is one of my favorite cities to visit, and the anthropology museum is definately a must-visit.

Quoting ThegreatRDU (Reply 17):
I didn't give this route much of a chance

Me neither, but then, that's why I'm not in route planning  Wink I wonder if AM has plans to upgrade to the larger E-Jets any time soon? I could see that as a natural progression before the flight goes mainline.



Kittens Give Morbo Gas
User currently offlineFly727 From Mexico, joined Jul 2003, 1789 posts, RR: 19
Reply 21, posted (4 years 9 months 2 weeks 23 hours ago) and read 8342 times:

Great trip report...

I just worked that flight a couple weeks ago and enjoyed +30 hours overnight in MSY. Loved the city and the food!

As for the loads, outbound to MSY was on the light side while returning we had about 35 passengers, some of them connecting to Honduras.

RM  Smile



There are no stupid questions... just stupid people!
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