Slimcarner From Ireland, joined Aug 2009, 28 posts, RR: 0 Posted (3 years 9 months 1 week 3 days 16 hours ago) and read 27057 times:
Hi Everyone!!!!
Introduction
Well all fun must come to an end & my case was no exception. 1 month of fun-filled action packed vacation had eventually drawn to its close pretty fast.Even though i was sad to leave,the thought of travelling on 9W's international product again, spurred me on.!!
Before i knew it, i found myself standing outside the departures building in the domestic terminal at Cochin (COK).
I bid adieu to my cousin, who had droppped me off & proceeded to the Jet Airways counter to check-in.
Cochin Airport
Here are some facts about Cochin International Airport-
1)Cochin Airport is the first airport in India to be built on a PPP (Publin Private Partnership) basis.
2)Cochin Airport is serviced by all the large gulf carriers-EK,QR,GF,EY,SV ..etc, mainly because of a large no. of expats in gulf countries.
3)It is also one of only 5 airports in india capable of handling the A380.
The lady at the counter checked my bag all the way to Heathrow. (how conveniant i thought,especially when i had to re-check-in my bag from mumbai onwards to COK on my outbound flight)
I then went past security,which was a breeze. I waited in the lounge for some 2 odd hours, talking to a lovely lady beside her tea stall. The departures lounge in COK is very basic, with very few amenities.
Boarding commenced at 1605. We walked out onto the tarmac to board the aircraft.
My Ride
Air India 747
Kingfisher ATR 72-500
VT-JNY
I was greeted by 2 lovely female stewards with a heavy indian accent.
I sank in to my seat & buckled up. With no IFE & only a couple of Inflight magazines dominated by foreign brand advertising to look over, i was all set for this 1 1/2 hr flight.
The Captain & Co-Pilot welcomed us onboard & gave us weather updates. I was happy to know that we would only be encountering lite turbulence.
We taxied to Runway 27, with the engines coming onto full thrust, pushing the aircraft into forward motion,rumbling down the hard runway. We were airborne within 30 seconds.
About half an hour into the flight, the crew went around on their snack service.
When the steward came to my row, she only served the 2 guys sitting next to me & went away to the galley!!!!!
She didnt even ask me what i wanted nor even look my way...almost as though all the food in the trolley were brought from her own house!!!!!
I was frustrated especially not having eaten anything all day long. I made my way towards the back galley & in a rather not too friendly way explained what had happened & she was like okay okay....not even a sorry???? Eventually, after a round of uncomfortable conversations, i decided to buy some cookies,just to survive!! & settled back in to my seat.
This was the most horrible experience ever. Not serving you is one thing but after that trying to deny your wrongdoing will just not do when working as an employee for 9W, an airline that emphasizes on quality in service.
Looking outside the window, & watching the evening sun settle down beneath the hazy skies, reverted me back to my senses.
We began our descent over the hazy & humid mumbai skies & touched down at 1605.
Mumbai had just been struck by a thunderstorm with heavy downpour as is evident from the pics.
We de-Boarded via stairs & were taken by bus to the Domestic Terminal.
I was the last person to de-board & thus felt free to give the steward a menacing look,
before i made my way down the airplane.
The bus was Airconditioned.....it was so cold that the windows became quite hazy after the doors were shut because of the humid air outside.
Domestic Terminal
After reaching the domestic terminal, i immediately took a token & proceeded to the inter-terminal coach service area. I was stunned to see a long queue ahead of me. So long that,the queue had to bend, with the increasing number of passengers adding on behind me.
After a 45-minute wait, i was on the bus, looking outside at the ground movements. A lot of international carriers were taking off & landing at about this time. I saw CX,QR,LH..etc
Kingfisher A330
We arrived at the international terminal at 1930.
Info Screen in Indian Language called Hindi
I went to the online check-in area to have my paper boarding pass exchanged for a real one.
After a rather cumbersome immigration & security procedure, i was airside by 21:30
Duty Free
Gate 16
Slumber Zone
I loved this area called slumber zone, where u have beds on which u can lie down & relax.
I dozed off for an hour listening to Flo Rida's,- "Right Round "!!!
Boarding was called at 0045. I was one of the first to board, leave alone Premier & First class passengers.
Jet Airways wearing the 'Flying Sun' Livery
I was greeted by 2 female stewards in a rather complacent manner & directed to my seat.
Premie're Class
Jet Airways has a herringbone design Premier Class (bz class), which means all business class passengers have direct aisle access. Gotta love those seats!!! .
Air Canada's new fleets have this same herringbone design in their business class.
Even though 9W's website clearly states that Online check-in is only available 24hrs prior to departure, i thought i would just give it a shot & try checking in online 32 hrs prior to my trip......& vo'la !!!!!!, i was able to check-in & chose seat 26K (the best seat ever in economy)!!!
This meant i had a lot of legspace & was the first person to be served during meal times!!!!
I even had 2 windows for myself!!!
Seat 26K
"Welcome Aboard"- Jet Screen
Lufthansa 747 Heading to Munich
The captain came over the speaker & welcomed us on-board & gave a lot of details regarding our heading,windspeed,time...etc, pretty cool i thought & set me in the right mood.
The crew came around offering lime juice!! (Thank u BA319-131!!!  
We pushed back & soon enough we were on the runway.....those GE90s waiting patiently to
unleash their power.....
As soon as the ATC gave us the all-clear, the GE90s roared into action, powering & thundering it's way down the hard black runway, bearing the brunt of the slumbering passengers & gently lifting the streamlined bird into the midnight mumbai sky.......it's ominous presence being felt & heard by the unsuspecting slum-dwellers below.....it's thundering roar turning the night sky into a frenzy.
About a minute into the flight, i was rather preturbed by some of the passengers gasping whilst looking outside their windows. I wanted to know what was so fascinating & so did likewise......
"OMG"- these were the words that erupted from my trembling mouth!!!
I thought i saw flames coming from the front of the plane, where the nose gear was. .....
It took me a while to realise that it was the effect of the front lights of tha plane beaming at the fog-filled night sky!!!! phew!!!
This produced an illusion of a flame trail, as the plane sped along!!!
Looking all around to see some of the passenger's horror filled faces now slowly sizzling down into outbreaks of embarassing smiles & laughter, i was overcome with a vicarious
thrill!!
There were still some others who looked too confused & quite pre-occuppied in trying to manipulate their 30 second ordeal!!!
But after a minute or so, everyone was at ease & very cheerful, which contributed towards easing my nostalgic state!!!
The cabin lights were switched off to facilitate the sleepy headed passengers,
I spent my time playing around with the IFE called Jet Screen. Jet Screen offers a lot of choices in both English & regional Indian languages.
Ross=> LEGEND!!!
About 1.5 hrs into the flight, when we were nearing Germany, dinner was served.
It consisted of meat filling in a bread-like-something(sorry i cant remember the name)
After the meal, i started watching "He's Just Not That Into You"......20 minutes of the movie, had me droopy-eyed & so wrapped the blanket over me, reclined my seat( 1 thing worth noting is that, on 9W the new seats not only recline backwards but the bottom part moves forward, giving you that extra comfort!!!) & rested my legs on the pouch in front of me.....Within seconds i was asleep.
I woke up just in time for breakfast.....lifting the window hatch allowed me to capture this transient & tranquil scene-
Day-Break
Breakfast consisted of Croissant.fruit bowl,fruit Yoghurt,chocolate muffin,coffee,butter & jam.
Mood Lighting
I took this pic from row 56, as this row was completely free.
Love those Raked Wingtips
Approaching London
My Favourite Pic
Just Landed
Air Canada 777-300ER C-FIUL
Control Tower
American Airlines 777
Virgin Atlantic A340-600 G-VSHY
Exiting The Aircraft
Jet Screen In Premiere Class
Saudi Arabian Airline 777-200ER HZ-AKK
WE landed 3 minutes early & i proceeded to passport control. After a long 40 minute-wait, i proceeded to the baggage carousel. Here too, i had to wait for 30 minutes to retrieve my bag. Guess what???....my bag was last to arrive!!!!
I was too tired to take any more pics & so rushed to the train station to go to the "YOTEL" at Terminal 4.
Heathrow Connect
After a 5-minute ride, i got down at T4.....making my towards the YOTEL.
YOTEL
If u have a long-layover & are looking for a comfortable place to stay in without having to break your wallet, then YOTEL is the place for you!!!
Here u have pods where u can rest in....with all basic amenities-soft large bed,shower,toilet,TV,free wifi,work desk,mirrors etc.
Since i had a 6-hr layover at heathrow, i booked a pod online on their website.
I checked in at the entrance @ 0830 & got a card-key...with which i opened my pod.
I had a quick shower & ordered a lasagne while watching TV. After the meal i set the alarm to 11 am before taking a nap.
I woke up at 11am sharp,packed my things & thought i'd do some spotting.
VS A340-600 G-VFOX
Etihad A340-500 To Abu Dhabi(AUH)
Singapore Airline A380 to SIN
How I Wish I was In There
Air India 777-300ER to BOM
I then took the Heathrow Connect to T1 for my BMI flight to DUB.
Flight Information
Airline: British Midlands (BMI} Flight No.: BD 127 Route: LHR-DUB Scheduled Departure Time: 1315 Actual Departure Time: 1320 Scheduled Arrival Time: 1450 Actual Arrival Time: 1448 Equipment: A320 Seating: 16A Date: 31st July 2009
I checked-in for my flight to DUB at the Check-in Kiosk. Within seconds, i had my boarding pass printed & went to the bag-drop area to check-my bag.
After another round of security & swine flu procedures, i was airside by 11:50am.
I wandered around for quite sometime, before making my way through many tubular ways to my gate.
My ride to DUB A320
The rest of the flight was uneventful. Dublin was quite hazy that day.
Again there was this problem with the baggage. It took an hour for my bag to arrive because a Turkish Airlines flight had their baggage loaded onto our same baggage carousel.
Dublin Pier D
I took the dublin bus home.
CONCLUSION
Altogether it was an awesome trip....with it's ups & downs. The combination of funny & tiring moments made this trip a very enjoyable one. But what still gets on my nerves is having to wait for baggage for a very long time.
Jet Airways have proved themselves a major player in the International Market. I was satisfied with everything on-board their international flight. but their domestic service needs to improve big time. The Flight Attendants were smart & cheerful. Their catering style,mood lighting & ergonomicallly designed seats, even though they are the the norms today , have gone a long way in satisfying me as a passenger.
I will give them a 10/10 for their international product & 5/10 for their domestic one.
Hope they continue like this & become worthy competitiors to the likes of Emirates,Etihad,Qatar Airways,Singapore Airlines etc.
CALRAMPER From United States of America, joined Jun 2008, 92 posts, RR: 1 Reply 2, posted (3 years 9 months 1 week 3 days 15 hours ago) and read 26786 times:
Ojas From India, joined Mar 2008, 2785 posts, RR: 23 Reply 5, posted (3 years 9 months 1 week 3 days 14 hours ago) and read 26513 times:
Thank you so very much for the TR! Excellent pictures, very well described. Good job!
Quoting Slimcarner (Thread starter): The lady at the counter checked my bag all the way to Heathrow. (how conveniant i thought,especially when i had to re-check-in my bag from mumbai onwards to COK on my outbound flight)
That was heading to FRA. MUC was earlier a A333/A343 now gone to a B737-800 Privatair operations.
COK is very well served from the middle east and in times of recession where every airport in India recorded negative growth, COK was the only airport to record a +ve growth. COK is connected to virtually every point in the gulf including places like Salalah(Oman), Al -Ain (UAE) and multiple dailies to all other points.
Sorry you had bad experience on the COK - BOM sector. But I can assure such incidents are rare.
A lion does not concern himself with the opinions of the sheep
DTWLAX From United States of America, joined Aug 2009, 684 posts, RR: 0 Reply 6, posted (3 years 9 months 1 week 3 days 13 hours ago) and read 26380 times:
Quoting Slimcarner (Thread starter): The lady at the counter checked my bag all the way to Heathrow. (how conveniant i thought,especially when i had to re-check-in my bag from mumbai onwards to COK on my outbound flight)
I guess that is the standard procedure at all airports if you are entering a country. You claim your bags at the port of entry and recheck-in to your final destination after immigration and customs.
Akhmad From Netherlands, joined Sep 2005, 2332 posts, RR: 53 Reply 7, posted (3 years 9 months 1 week 3 days 13 hours ago) and read 26373 times:
Hi there Justin,
Thank you for bringing in the 9W trip reports! I have enjoyed reading both of them very much!
Quoting Slimcarner (Thread starter): She didnt even ask me what i wanted nor even look my way...almost as though all the food in the trolley were brought from her own house!!!!!
I was frustrated especially not having eaten anything all day long. I made my way towards the back galley & in a rather not too friendly way explained what had happened & she was like okay okay....not even a sorry???? Eventually, after a round of uncomfortable conversations, i decided to buy some cookies,just to survive!! & settled back in to my seat.
That was very rude and unacceptable of her! Did you really have to pay the cookies? I thought 9W was a full service airline. By the way, after that horrible treatment you should have deserved the cookies for free.
MHTripple7 From United States of America, joined Feb 2008, 1050 posts, RR: 5 Reply 8, posted (3 years 9 months 1 week 3 days 11 hours ago) and read 26052 times:
Thanks a lot for this TR ! I took a 9W 77W back in 2008 and I loved it. 9W has some of the nicest 777 cabins out there IMO.
Quoting Akhmad (Reply 7): Did you really have to pay the cookies? I thought 9W was a full service airline. By the way, after that horrible treatment you should have deserved the cookies for free.
He was on a Jet Airways Konnect flight, which is 9W's low-cost division. I believe food and such costs money on these flights.
FlyKev From United Kingdom, joined Jan 2006, 1349 posts, RR: 6 Reply 9, posted (3 years 9 months 1 week 3 days 9 hours ago) and read 25881 times:
AIRLINERS.NET CREW FORUM MODERATOR
Great report!
Really nice pictures and a real load of detail in the report. The "Yotel" is something Ive read about before, and does indeed sound unique. However, as it stands, living near enough LHR to travel there before my flight, theres no current reason for me to stay there.
Kev.
The white zone is for immediate loading and unloading of passengers only
Haha good question!!! i dunno yet....im headin off to college this yr & so if some place interestin comes up, i sure will pounce on it!!!! fingers crossed
Quoting Ojas (Reply 5): Thank you so very much for the TR! Excellent pictures, very well described. Good job!
THank u OJAS!!!
Quoting Ojas (Reply 5): You flew a B737-800, the -900s do BOM - DEL exclusively.
Oh thanks....i was a bit confused as to whether it was the 800 or 900.
Quoting Ojas (Reply 5): That was heading to FRA. MUC was earlier a A333/A343 now gone to a B737-800 Privatair operations.
Oh wow....u seem to know so much!!!! Do u work for any airline??
Oh there were 2 LH flights leaving from the same gate- one to FRA & one to MUC.....i might have got confused as to which one was leaving. THanks
Also one thing worth noting at COK airport....is the way its built....in traditional Keralite architecture & looks very beautiful.
Quoting DTWLAX (Reply 6): I guess that is the standard procedure at all airports if you are entering a country. You claim your bags at the port of entry and recheck-in to your final destination after immigration and customs.
Oh i didnt know that....but my dad travelled with Emirates...where he checked it in at DUB with EI & they checked it all the way to his final destination.
Quoting Akhmad (Reply 7): Thank you for bringing in the 9W trip reports! I have enjoyed reading both of them very much!
Thank u AKHMAD
Quoting Akhmad (Reply 7): That was very rude and unacceptable of her!
Absolutely.......i was livid!!!
Quoting Akhmad (Reply 7): Did you really have to pay the cookies? I thought 9W was a full service airline. By the way, after that horrible treatment you should have deserved the cookies for free.
Oh yeah...i travelled on their low-cost division called Jet-Konnect for the COK-BOM sector, as MHTripple7 stated-
Quoting MHTripple7 (Reply 8): He was on a Jet Airways Konnect flight, which is 9W's low-cost division. I believe food and such costs money on these flights.
I did have to pay for the cookies!!!! Haha yeah i sure did deserve them for free!!!!
Thank u AKHMAD....ur QR TRs are awesome too!!!
ExFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9 Reply 11, posted (3 years 9 months 1 week 3 days 7 hours ago) and read 25615 times:
What a great report and pics - thanks! Jet Airways seems very nice, at least on long-haul, domestic service seems a little uneven.
Quoting Slimcarner (Thread starter): The lady at the counter checked my bag all the way to Heathrow. (how conveniant i thought,especially when i had to re-check-in my bag from mumbai onwards to COK on my outbound flight)
Actually, if customs works in India as it does here in the States that makes sense - Mumbai was your point of entry into India so you had to clear Customs there. All flights into the US work that way, if you have a domestic connection you have to claim your bags and clear Customs, then drop them at the recheck desk. I rather liked not having to do that going into the European Union last month flying EWR-LHR-BCN.
Quoting Slimcarner (Thread starter): The departures lounge in COK is very basic, with very few amenities.
Those seats look pretty comfy compared to most airports' seating!
Of course, you were totally knackered. If you'd gotten lots of sleep and were fresh and ready to go, your bag would have been first. The universe can be a perverse place, no?
And now I have another airport code that makes me chuckle...yes, I can't resist juvenile humour, at least in small doses. Besides, having lived in FAT half my life I've earned it. Next time my travel agent friend is having a bad day I'll have to get her to check a routing from Cochin to Pensacola to make her laugh. If "Top Gear" is popular in India they should get James May to do ads for the airport! OK, I'll stop now...
Again, thanks for the report, more please! I really want to try Jet, and really want to visit India!
Slimcarner From Ireland, joined Aug 2009, 28 posts, RR: 0 Reply 13, posted (3 years 9 months 1 week 2 days 20 hours ago) and read 24760 times:
Quoting ExFATboy (Reply 11): What a great report and pics - thanks! Jet Airways seems very nice, at least on long-haul, domestic service seems a little uneven.
Thank u ExFATboy...oh yeah they sure are nice on long-haul routes.
True true.....it was a great relief, just stretching yourself & lying down.. listening to music..
Quoting ExFATboy (Reply 11): Of course, you were totally knackered. If you'd gotten lots of sleep and were fresh and ready to go, your bag would have been first. The universe can be a perverse place, no?
HAHA ...it sure can
Quoting ExFATboy (Reply 11): And now I have another airport code that makes me chuckle...yes, I can't resist juvenile humour, at least in small doses. Besides, having lived in FAT half my life I've earned it. Next time my travel agent friend is having a bad day I'll have to get her to check a routing from Cochin to Pensacola to make her laugh. If "Top Gear" is popular in India they should get James May to do ads for the airport! OK, I'll stop now...
HAHA....didnt realize that myself.... Until Now!!!!
Well maybe u should try asking ur agent to book a flight from YOUR place FAT to cochin....where it'll read like this FAT-COK (direct, long haul)......
Quoting CXB77L (Reply 12): Looks like an A340-600 to me.
Nimish From India, joined Feb 2005, 3078 posts, RR: 9 Reply 15, posted (3 years 9 months 1 week 2 days 3 hours ago) and read 24016 times:
Great TR - was a fun read with nice pictures as well.
How did you find BOM as an airport to connect in? From my reading of your TR, it seemed like a 45 min wait at domestic for a bus, then a 15 min bus journey, then 2 hours to get to the actual gate at the intl terminal - due to the lines at immigration/ security check? Did I read that right (it's been my experience as well, so I'm not surprised)?
HAWK21M From India, joined Jan 2001, 31201 posts, RR: 58 Reply 16, posted (3 years 9 months 1 week 2 days 3 hours ago) and read 24011 times:
Fantastic TR Justin.
Especially the Pics,although a few are not displaying,but the Tarmac ones are just great.
That was a long journey.Too bad about the COK flight food problem.
The pics should real bad weather at BOM.Since I work at BOM airport it seemed very familiar & its tough in the rains.
Slimcarner From Ireland, joined Aug 2009, 28 posts, RR: 0 Reply 17, posted (3 years 9 months 1 week 14 hours ago) and read 23048 times:
Quoting A1ring23 (Reply 14): Nice stuff, pretty similar to what's available at SIN
Oh yeah brilliant stuff...!!! that really helped me relax. Good to know airports around the world are adopting them
Quoting A1ring23 (Reply 14): Did you have to pay extra for a bulkhead seat? Or does 9W allocate these on a first come-first served basis?
Oh no i didnt have to pay extra...... they do it on a first come first serve basis. ANyways ...i was lucky enough to get that seat.
Quoting A1ring23 (Reply 14): Another interesting TR, like your use of emoticons, they were interesting
THanks
Quoting Nimish (Reply 15): Great TR - was a fun read with nice pictures as well.
Thanks Nimish
Quoting Nimish (Reply 15): How did you find BOM as an airport to connect in?
Oh good question....i was looking for flights that were cheap...& so my cheapest option was Jet Airways (never mind the connection)!!! EK,EY,QR -they all were just too expensive!!!
Quoting Nimish (Reply 15): From my reading of your TR, it seemed like a 45 min wait at domestic for a bus, then a 15 min bus journey, then 2 hours to get to the actual gate at the intl terminal - due to the lines at immigration/ security check? Did I read that right (it's been my experience as well, so I'm not surprised)?
Oh yeah absolutely.....Mumbai airport was chaotic . NOt only that, i had arrived very early & so could not check-in immediately...& so wandered around the airport,talking to total strangers as though they were my best friends, only to be left dejected upon their departure......taking pics of the grand airport....coupled with occassional visits to the toilets.
Oh yeah it was a long wait....6+ hrs
BA319-131 From United Kingdom, joined Jan 2001, 8264 posts, RR: 56 Reply 18, posted (3 years 9 months 2 days 11 hours ago) and read 22014 times:
Hey Justin,
Nice return report, one thing, take pix of the food next time, I always like to see what's on offer
Quoting Slimcarner (Thread starter): the crew went around on their snack service.
When the steward came to my row, she only served the 2 guys sitting next to me & went away to the galley!!!!!
She didnt even ask me what i wanted nor even look my way...almost as though all the food in the trolley were brought from her own house!!!!!
I was frustrated especially not having eaten anything all day long. I made my way towards the back galley & in a rather not too friendly way explained what had happened & she was like okay okay....not even a sorry???? Eventually, after a round of uncomfortable conversations, i decided to buy some cookies,just to survive!!
- What was that all about? - Had they run out of food? - Why did you have to pay for the cookies?
Quoting Slimcarner (Thread starter): Jet Airways has a herringbone design Premier Class (bz class), which means all business class passengers have direct aisle access. Gotta love those seats!!! .
Air Canada's new fleets have this same herringbone design in their business class.
- Don't like these seats, rubbish if you are travelling with somebody or want to look out of a window. VS & NZ also have these seats.
Quoting Slimcarner (Thread starter): The crew came around offering lime juice!! (Thank u BA319-131!!!
- Your welcome - err, what did I do?
Quoting Slimcarner (Thread starter): About 1.5 hrs into the flight, when we were nearing Germany, dinner was served.
Slimcarner From Ireland, joined Aug 2009, 28 posts, RR: 0 Reply 19, posted (3 years 8 months 3 weeks 5 days 10 hours ago) and read 21231 times:
Quoting BA319-131 (Reply 18): Nice return report, one thing, take pix of the food next time, I always like to see what's on offer
Thanks a lot BA319-131.....oh yeah next time i sure will.
Quoting BA319-131 (Reply 18): What was that all about? - Had they run out of food? - Why did you have to pay for the cookies?
Well u know the COK-BOM sector that i flew was on a Jet Airways Konnect service, which means it is a low-cost version (between certain indian cities). That is why i had to pay for the cookies.
Quoting BA319-131 (Reply 18): The crew came around offering lime juice!! (Thank u BA319-131!!!
- Your welcome - err, what did I do?
Well remember in my first report, i messed up lemon n lime?? U were the one who corrected me!!!!
Quoting BA319-131 (Reply 18): About 1.5 hrs into the flight, when we were nearing Germany, dinner was served.
- I didn't think Germany was that close to India
Well yeah, if u look at the top of my comment box, i had it rectified....sorry anyway-
Quoting Slimcarner (Reply 1): Sorry guys....it was meant to be Pakistan instead of Germany.