Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Aer Lingus: They Upgraded The Lounge At Last (pix)  
User currently onlineClassicLover From Ireland, joined Mar 2004, 4654 posts, RR: 23
Posted (5 years 3 months 3 days 1 hour ago) and read 12563 times:

Back in January, I wrote an evil little report on the state of the Aer Lingus Gold Circle lounge in Dublin. Basically, it was full of mismatched chairs, had a really crappy selection of food (ie: just chocolates and pretzels) and was generally poorly designed and implimented. The report was titled, "The Lounges Make Me Cry" and is found here - http://www.airliners.net/aviation-fo...ums/trip_reports/read.main/140835/

Well it seems someone listened, because there have been some improvements, and so I thought it only fair that I write another report.

Date: 16 August 2009
Route: DUB-EDI
Flight: EI258
Aircraft: EI-EDS - A320-200 - Saint Malachy
Seat: 6A
Dep: 2115 Arr: 2215

Once again it was time to go to Scotland to visit my significant other, and as usual I checked in online and printed my Boarding Pass out at the FastPass kiosks in the airport. Security was done fairly quickly, and I had arrived in good time to sample the lounge. I had heard there had been improvements, and I was looking forward to seeing them myself.

Happily, it was Friday night and I was on the last EI service departing that evening, so I was the only person in the lounge apart from the lounge attendant at the desk and the guy clearing everything up. The lounge attendant was wonderful - my flight was delayed and she wouldn't let me go downstairs until the inbound was on the ground. She was quite lovely and it was great service - so full marks to her!

First up, they have put up a brand spanking new sign at the entrance, which clearly outlines who is and isn't allowed in.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020517.jpg

Directly in front of this picture is the entrance door. To the right of that is the desk where the lounge attendant sits.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020501.jpg

A view of the lounge from the food and drink area.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020516.jpg

Another view looking a different way...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020500.jpg

A small area slightly sectioned off, with the Aer Lingus frosted glass...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020499.jpg

Looking towards the bar...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020507.jpg

And now for the entirely new addition. The "row of useless little desks" has been removed, and lo and behold there is some nice modern brown furniture, wooden flooring and a flat screen television. Full marks for this improvement!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020508.jpg

Complimentary "read them in the lounge but don't take them with you" newspapers are on their own little coffee table here.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020509.jpg

The view from the lounge is over the runways, though it's unfortunate that there is a useless great fence right in the way...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020506.jpg

Now to the food and drink.

Previously you had this pile of calories...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020512.jpg

This bunch of crap...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020511.jpg

Some tea...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020513.jpg

Some mugs...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020514.jpg

... and that was pretty much it apart from the alcoholic beverages. Pretty poor when it's the only selection, but not bad when it's part of a greater whole. All of the above is still there, and were taken on the day I took the rest of the pictures. However, look at this...

Look! Fresh fruit! Amazing!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020510.jpg

... and could this be - freshly cut sandwiches?

http://i33.photobucket.com/albums/d55/ClassicLover/P1020502.jpg

... and be still my beating heart, not a selection of breads to make your own stuff with?



But wait, not danishes and croissants?!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020505.jpg

... and is that yoghurt I see nestling by the white wine? It most certainly is!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020503.jpg

I was so excited that I had to have several vodkas and sit down, not without taking a shot of the entire spread.



Soon enough it was time to leave, and I hit the toilets (located outside the lounge - and rather DAA circa 1950 esque)...



We boarded our aircraft through the A gates, which is not quite as pleasurable as a B gate, but something that craps all over the walk to your destination that is the D gates.

This is one of the aircraft originally intended for Iberia and you can see the difference in the seating.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020520.jpg

... and here...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020521.jpg

Anyway, we took off, flew and landed in Edinburgh. I didn't avail of the Duty Free or the food, as I had eaten in McDonalds at the airport beforehand.

Date: 19 August 2009
Route: EDI-DUB
Flight: EI253
Aircraft: EI-DEM - A320-200 - Saint Ibar
Seat: 1A
Dep: 0820 Arr: 0920

My time in Scotland was complete and it was back to the airport. I'd checked in online and got something like 14A or 9A or something, but was unable to print my Boarding Pass. I was greeted by a queue at the Aer Lingus check-in desk.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020581.jpg

When I arrived at the head of the queue, I asked nicely if I could have a window seat as far forward as possible, and was given 1A. Awesome! I find I can often get this seat if I ask nicely, and it beats paying €10 for it - though I usually do pay.

I hit the Servisair lounge (which Aer Lingus use in EDI) before the flight, but didn't get any pictures as the place was very full and I wouldn't have avoided looking like a nerd or been able to get pictures without loads of people in them.

Soon enough, we boarded and I was first...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020582.jpg

This is the standard Aer Lingus interior as opposed to the one I flew in on...

http://i33.photobucket.com/albums/d55/ClassicLover/P1020583.jpg

We took off on time and of course, it being morning, I had an Irish Breakfast.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020585.jpg

I think now that the Celtic Tiger economy has gone and unemployment is rampant, that Aer Lingus should rethink the cost. It's €9, and I remember in 2005 or 2006 that it was €7, then it was €8 and now €9. I think it should probably pop back to €7 as that would be good value for it and comparable to Full Irish Breakfast prices in Dublin.

We landed on time, and then I got stuck in the Non-EU Passport immigration line at the A and D area for about 35 minutes. What a pain in the arse that was! Happily some people were chancing the EU lines and being sent back painfully to join the long queue, so that was gratifying to some extent  Smile

Anyway, Aer Lingus should be commended for doing something nice with what was a woeful lounge experience. I imagine this lounge will stay the same and there for the future, with the new T2 lounge being the main one when T2 opens. Can't wait to see what that has in store... (showers? Internet terminals?) ... exciting times.

Hope you enjoyed the report and feel free to comment or ask questions.


I do quite enjoy a spot of flying - more so when it's not in Economy!
8 replies: All unread, jump to last
 
User currently offlineBestWestern From Hong Kong, joined Sep 2000, 7264 posts, RR: 57
Reply 1, posted (5 years 3 months 3 days ago) and read 12444 times:



Quoting ClassicLover (Thread starter):
they have put up a brand spanking new sign at the entrance,

KLM flying dutchman? Thats a new sign???



The world is really getting smaller these days
User currently offlineShamrock321 From Ireland, joined May 2008, 1609 posts, RR: 1
Reply 2, posted (5 years 3 months 3 days ago) and read 12390 times:

Great to see some improvements, about time aswell!

User currently offlineShamrock350 From Ireland, joined Mar 2005, 6361 posts, RR: 14
Reply 3, posted (5 years 3 months 2 days 23 hours ago) and read 12372 times:

I had no idea Aer Lingus were even going to bother updating the lounge, I thought they would just wait for T2 in Dublin to open up so well done to them for actually deciding to improve the service they offer some of their most loyal passengers. It certainly looks much nicer and far brighter than it did in your previous report, you never know, maybe someone at Aer Lingus read it and thought "wow it really is bad, time to sort it out".

It's still way behind what other airlines offer at their home base lounges but as I said maybe they are waiting for T2 before really going for a brand new look. This is big improvement though.

Quoting ClassicLover (Thread starter):
First up, they have put up a brand spanking new sign at the entrance, which clearly outlines who is and isn't allowed in.

Aer Lingus have been updating a lot of their airport signs, at LHR and ORK today they had new signs and branding around the place. Shouldn't this have some information on United though, surely passengers who are members of United's FFP and connecting can use this lounge? I also didn't think it was still open to AA passengers.


User currently offlineOA260 From Ireland, joined Nov 2006, 27232 posts, RR: 60
Reply 4, posted (5 years 3 months 2 days 23 hours ago) and read 12346 times:

Hey great to see the lounge back to what it was . Nice food items also incl the sandwiches which they also used to have .

Great report

Philip


User currently onlineClassicLover From Ireland, joined Mar 2004, 4654 posts, RR: 23
Reply 5, posted (5 years 3 months 2 days 23 hours ago) and read 12297 times:



Quoting BestWestern (Reply 1):
KLM flying dutchman? Thats a new sign???

It is a new sign, seriously!

I see the error, KLM's programme is called Flying Blue... what an almighty faux pas that is!

Quoting Shamrock321 (Reply 2):
It certainly looks much nicer and far brighter than it did in your previous report, you never know, maybe someone at Aer Lingus read it and thought "wow it really is bad, time to sort it out".

Yeah, it really was bad... I also gave out about it in another report (separate to the one I linked at the top) -

http://www.airliners.net/aviation-fo...ums/trip_reports/read.main/128803/

That is from 2008, which is only last year - see that all the crappy bench like seating is now gone? It's a good thing indeed.

Quoting Shamrock350 (Reply 3):
Shouldn't this have some information on United though, surely passengers who are members of United's FFP and connecting can use this lounge?

Not sure, one would assume so...



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8578 posts, RR: 54
Reply 6, posted (5 years 3 months 2 days 17 hours ago) and read 11627 times:
Support Airliners.net - become a First Class Member!

Nice stuff, looks like EI have listened to feedback and improved the lounge, it is much better than before, impressed!

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineOA260 From Ireland, joined Nov 2006, 27232 posts, RR: 60
Reply 7, posted (5 years 3 months 2 days ago) and read 11206 times:

Are they still allowing people to buy their way into the lounge for €25??

User currently offlineEI320 From Ireland, joined Dec 2007, 1447 posts, RR: 0
Reply 8, posted (5 years 3 months 5 hours ago) and read 10688 times:

Thanks for the report ClassicLover, and good to see that EI have put a little bit of effort into improving the GC lounge. The food and drink offerings look nice and the new seating is a big improvement to the old hard "gate seats".

Quoting OA260 (Reply 7):
re they still allowing people to buy their way into the lounge for €25??

I think so, it's just not being advertised. You must pay at the lounge using your credit card, they don't accept cash


Top Of Page
Forum Index

Reply To This Topic Aer Lingus: They Upgraded The Lounge At Last (pix)
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
Into The West: Aer Lingus SNN-DUB-LAX posted Mon Jul 23 2007 15:26:10 by EISHN
"The Wing" F Lounge At HKG posted Sun Jul 16 2006 08:49:11 by OzGlobal
Aer Lingus - 6 Flights Into/Out Of LHR In One Day! posted Wed Jun 17 2009 07:15:13 by EIDAA
Silversea Expedition Pa2 Cruise+Aer Lingus+Pics posted Sat Jun 6 2009 15:00:46 by OA260
Aer Lingus Resumes Shannon Heathrow posted Thu Apr 9 2009 17:22:19 by EI320
Aer Lingus V Ryanair To Spain DUB-REU/BCN-BFS+Pics posted Mon Mar 9 2009 05:34:40 by OA260
Aer Lingus To London Heathrow posted Fri Feb 20 2009 18:50:38 by EI320
Trip To The Hangar At Vienna Schwechat posted Fri Jan 30 2009 13:13:27 by Levent
Aer Lingus DUB-BCN-DUB Pics+ Sagrada Familia Pics posted Tue Jan 27 2009 06:22:00 by OA260
Aer Lingus LHR-ORK-LHR A321/A320 (Long) posted Wed Dec 24 2008 08:10:45 by Shamrock350

Sponsor Message:
Printer friendly format