Ogre727 From Switzerland, joined Feb 2005, 476 posts, RR: 3 Posted (12 months 2 days 16 hours ago) and read 5176 times:
I will be honest with you guys… I am completely hurt and annoyed that no one, not one person replied to my first two legs. Granted, the first had no pictures so that’s my fault. But in the second one I trashed Iberia a little bit, which seems to be the declared sport of this site … I am completely hurt by your silence but shall continue in my quest of providing valuable information to you dear business traveler…
Welcome to what it was to be the craziest of the legs of my rtw trip. We were to go from Caracas to Sao Paulo. Now the only OneWorld choice was of course LAN. This was perfect for me, as I am, for one, of the group that thinks that LAN can do no wrong… with the beautiful planes… the really cool business class and their punctuality, which in Latin America is a big plus…
As mentioned in the first leg of my report, we decided to take a crazy route through SCL, as it was the only way to get business class throughout the trip. For whatever reason the flight leaving LIM to GRU in the middle of the night does not have business class (I think it’s an A320).
In order to avoid a lengthy report, I will lump the information together as all the flights were on LAN, business class and on 767s. I will point out the differences in each flight though.
CCS – LIM: Tuesday, August 18th, LAN 2565. B767-300
SDT: 19:20
ADT: 19:30
SAT: 23:20
AAT: 22:36
Seat 4L
LIM – SCL: Wednesday, August 19th, LAN 601. B767-300
SDT: 01:05
ADT: 01:05
SAT: 05:25
AAT: 05:35
Seat 1A
SCL – GRU: Wednesday, August 19th, LAN 750. B767-300
SDT: 07:10
ADT: 07:10
SAT: 12:00
AAT: 12:21
Seat 5A
Ok, so LAN can do a lot of wrong things, and a pattern I see is that they have very robotic ground staff. At least LAN has expanded their counters at Caracas; if memory serves me right, they are using the counters that United Airlines used to have about 10 light years ago.
At the end of checking in, we were told that there was an airport tax that we had to pay…. Of course, being a revolutionary state, you cannot pay this airport tax with a credit card; rather it has to be cash or a debit card… but only a Venezuelan debit card.
So my colleague and I didn’t want to take cash out, so we went to American Express services, and used our corporate cards to get some cash out from there in order to pay the taxes. The process at American Express was slow and very 1980s… very manual. The thing is, while you are doing that, there are about 5 guys yelling at you from the outside telling you that they have a better rate in case you want to sell your USD… one of them was especially aggressive and even pushed me a bit… I yelled at him to not touch me again… and he walked away for about a minute, and then came back with renewed energies, pointing out exchange rates and how stupid I was for changing my currency in that place… I think that this airport looks shady, feels shady and these people contribute to this shadiness…
After buying the airport taxes we moved through immigration quickly and we walked to the Admirals club… it wasn’t too nice… there were out of a lot of things… they only had: rum (which I don’t drink), regular coke, cointreau (of all things), and orange juice (warm). Oddly enough they had tons of cheese and crackers… go figure.
Our plane arrived on time; it was CC-CWN for those who care. After spending some time in the lounge, we walked to the plane and boarded very quickly, as there was a separate line for business passengers. I had a nice glass of champagne.
I think the headphones are much better in LAN than in Iberia… Crappy picture:
Take a look at the menu that they distributed prior to take off:
After we took off from Caracas, did the mandatory left turn and we headed north for a while; gaining altitude to clear the somewhat tall mountains north of Caracas.
Dinner was served immediately, and being a pig, I chose the Cannelloni:
And then I wonder why I gain weight during business trips!
We headed immediately to the business lounge, and it was really nice. I did get yelled at, however, for taking pictures of the lounge. Of course, this is what I go through to get no comments on my trip reports… (I’ll drop it, I promise).
The lounge:
At around 12:30 we walked to the gate, and boarding started soon after:
Although I couldn’t get a picture of the registration of the plane… it had winglets!!!!
I was soo tired I decided to sleep, so sleep I did until I was awaken by the flight attendant, we were about to land!!! I couldn’t wake up fast enough to take the video of the landing, an it was a shame as visibility was near zero… look at the pictures. This is LAN’s 777 believe or not:
We walked to the lounge again, and I have to say I was disappointed. LAN’s lounge in Santiago should have been spectacular, and it was only average:
I can’t remember what time it was, but we walked to the gate and boarding started right away. I love LAN’s punctuality. The fog was still everywhere, and it shows below:
All in all, I think LAN is up there with the best of one world. Service was courteous and fast. In general and in all three flights flight attendants were really nice and eager to please. The seat is much better than Iberia’s, and so is the headphones, the entertainment system and the food.
In conclusion, so far in this trip, LAN is the winner. See if that continuous in the next leg…
Airbuseric From Netherlands, joined Jan 2005, 2790 posts, RR: 30 Reply 2, posted (12 months 2 days 15 hours ago) and read 5102 times:
Hi!
Flown LA once on their A340 in Y, I had a good impression on them and their onboard catering product. So far judging from your images, catering looks fine on your flights too.
Not the best experience on the ground in CCS, and
Quoting Ogre727 (Thread starter): I did get yelled at, however, for taking pictures of the lounge.
Are they ashamed for their lounge in LIM? If they are, I fully understand. It doens't look nicely designed and also not to private feeling.
Great pics after takeoff from SCL, love the sunlight over the city!
Quoting Ogre727 (Thread starter): I am completely hurt and annoyed that no one, not one person replied to my first two legs.
Sorry to hear that. I didn't read your other reports yet, but indeed, sometimes the amount of replies is very limited on some reports.
AALuxuryLiner From United States of America, joined May 2008, 33 posts, RR: 0 Reply 3, posted (12 months 2 days 15 hours ago) and read 5074 times:
Great Trip Report -- What a cool routing too. I hope to fly on LAN one day but the food looks a little ordinary for business class. I like the foggy pics on the ground -- adds a certain mysteriousness. What were LAN flight crews like?
Henkybaby From Netherlands, joined May 2008, 572 posts, RR: 4 Reply 4, posted (12 months 2 days 14 hours ago) and read 4940 times:
Wasn't LA in J about the best hard product ever? I love it. Such a shame I can't get to fly them more often. The seats are fully flat by the way and more comfortable than some F products out there.
I love the SCL take off pictures. The clouds/fog look great.
I agree it can be frustrating if you do not get a lot of feedback on a TR. However, does not mean it is not being read. For feedback it helps to be controversial.
Globetraveller From Germany, joined Apr 2008, 346 posts, RR: 21 Reply 7, posted (12 months 2 days 6 hours ago) and read 4178 times:
Hi there Ogre727.
Quoting Ogre727 (Thread starter): I will be honest with you guys... I am completely hurt and annoyed that no one, not one person replied to my first two legs. Granted, the first had no pictures so that's my fault. But in the second one I trashed Iberia a little bit, which seems to be the declared sport of this site ... I am completely hurt by your silence but shall continue in my quest of providing valuable information to you dear business traveler...
Some trip reports get more feedback than others - that is just the way things go. From what I have seen, the trip reports with the most feedback are often controversial as Henkybaby has already said. Still though, don't let a lack of replies dampen your spirits. Your reports are read by thousands of people!
Wow... What a great scene. The climb out of Santiago was stunning.
Thank you for all your efforts in putting these reports together.
EZEIZA From Argentina, joined Aug 2004, 4683 posts, RR: 38 Reply 8, posted (12 months 11 hours ago) and read 3480 times:
amazig pics of the foggy departure! and the video is spectacular. I've flown into SCL several times, having great views of the Andes crossing, but never had that fog+sun+city under!
ExFATboy From United States of America, joined Jul 2003, 2427 posts, RR: 10 Reply 9, posted (12 months 7 hours ago) and read 3318 times:
Great report, I'm also a big fan of the Santiago and Andes pics! LAN's business class product looks really good, I hope to fly on them sometime soon!
Quoting Ogre727 (Thread starter): Oddly enough they had tons of cheese and crackers… go figure.
That is strange! But it is an Admiral's Club, that explains quite a bit. The Lima club looks really nice.
And don't let the lack of replies sometimes get you down - a lot of the time people (I'm guilty of this) can't think of anything more to say than "great report!" or something like that. I also have a bad habit of reading TRs while I'm eating lunch or dinner, meaning to go back and post a comment, then forgetting to.
SeaMeFly From United States of America, joined Jan 2004, 272 posts, RR: 0 Reply 12, posted (11 months 3 weeks 4 days 14 hours ago) and read 2327 times:
I'd have replied much sooner had I known you've posted a new series of trip reports ... Next time, PM or email me ! I could be as witty as you like me be..but be aware that too witty could hurt your feeling, too..or some!
Cool video of taking off and sheared right through the cloud.. I don't usually watch your video, I just enjoy your report and the pictures but you were right, the video that one in particular was good!