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Seat Dilemma & Canyon Glamour: FRA To LAX, AC 763  
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6945 posts, RR: 77
Posted (5 years 2 months 2 weeks 5 days 13 hours ago) and read 26325 times:

Seat Dilemma & Canyon Glamour:
FRA-YYC-LAX on Air Canada Boeing 767-300ER & Embraer 190




Intro
Air Canada's Boeing 767-300ER and Embraer 190 are in the focus of my latest trip report. The first part of a new three-part series will give an impression of the carrier's Frankfurt-Calgary and Calgary-Los Angeles flights. I have also added more than 50 pictures taken on a multi-state tour which included major sights such as the Grand Canyon, the Bryce Canyon and the Zion Canyon.


Background
In spring my girlfriend and I decided to spend a two week holiday in the United States in May. Our plan was to visit some good friends in the Los Angeles area and to go on a tour including major sights in California, Arizona, Utah and Nevada. After finding an attractive tour we had to add suitable flights. Of course I wanted to get one or two new airlines and interesting planes - which wasn't an easy task considering that I have already flown on numerous transatlantic carriers. So I concentrated on searching Air Canada and Continental Airlines flights and picked the former in the end: We booked NUE-FRA-YYC-LAX and SFO-YUL-FRA-NUE flights, operated by Lufthansa 737-300 & A319 as well as Air Canada A319, E190, 767-300ER and 777-300ER. Originally I had planned to get the LH A340-600 (via Toronto) on the outbound trip, but the fare jumped up and I had to pick an alternative including Air Canada’s 767-300ER (via Calgary). We had decided to go back from San Francisco so that we could also include a LAS-SFO flight on Virgin America (to be operated by an A319).

One week after I had booked the flights on Air Canada's (excellent) website the fares went down by 40 Euro per person which I found quite annoying. I wrote a letter of complaint to the Air Canada sales manager at Frankfurt and pointed out that I should have booked on orbitz.com which offers a price guarantee. He replied quickly and explained that the Orbitz price guarantee would only be effective if anyone really booked the same flight combination at a lower price. Of course I had been fully aware of that policy - but a low chance is better than no chance. Anyway, as a small compensation, he offered to instruct the check-in agents to assign exit row seats. However, I had already reserved our preferred seats in the back of the planes, so I politely declined. Well, so much for now...





Saturday, 09 May 2009
Frankfurt (FRA) - Calgary (YYC)
Air Canada AC845
14:15-16:05 (14:14-16:02)
Flying time: 09:22 (hrs)

Boeing 767-375ER
C-FPCA (s/n 258), first delivered to Canadian Airlines in 04/1989
Economy Class, Seat 13H



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Photo © David Gopaul




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Photo © Peter Tsagaris - CYOW Airport Watch
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Photo © Alevik




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Photo © John Kelley



Aircraft & Seat Change
After an uneventful connecting flight from Nuremberg on Lufthansa’s 737-330 D-ABEU we walked to our gate at Terminal 1B. I had spotted the sole Air Canada 767-300ER in Star Alliance colors during taxi, but I found out soon that it would not be going to Calgary, unfortunately. We got C-FPCA instead - at least one of the older birds in the fleet, built in 03/1989 and first delivered to Canadian Airlines:


Since the Lufthansa check-in staff at Nuremberg had not been able to print our boarding passes for the Air Canada flights, we had to pick them up now at the gate in Frankfurt. A friendly female agent checked our reservation - and I was shocked when she started talking about seats 19A and 19C. "It's an exit row", she added and referred to an entry in our reservation. So even though I had declined his offer, the sales manager had added the mentioned remark to our reservation.  Yeah sure
I couldn't believe it when she said that our pre-reserved seats 35H and 35K had been gone. Then I asked for an alternative row on the right side, but guess what: The flight would be almost full and some 45 minutes prior to departure most passengers were already checked-in - all the lady could offer was the very exit row.  embarrassed 

Of course, the sales manager had tried to do us a favor, but we had really wanted to sit in the back on the right side as planned - and not over the wing on the left side. The agent promised to check again, but we weren't very optimistic. 20 minutes later, while we were already waiting in line for boarding, the lady came back to us with a smile on her face, waved with new boarding passes and said: "I got two seats in row 13 on the right side, you will like them!” We assumed the seats would be in front of the wing, so we gladly accepted...


Seat Shock - Exit Row, Yes or No?
Friendly flight attendants welcomed us on board and we walked down to the Economy Class cabin. We passed row 12, the first Economy Class row, and we couldn't believe what we saw in our row 13 a few seconds later: a window seat without a window!  ill 


Only a few moments later I walked to the galley in the back, approached the first available flight attendant, told her about our problem and emphasized that we wouldn't accept the seats in row 13. The lady was very friendly and promised to check whether a seat switch would be possible. However, she pointed out that the flight would be nearly full. Shortly after boarding had been completed, she came back to us and said that only the very exit row on the other side would still be available. She mentioned the extra legroom, but an older colleague next to her told us that it could become very cold there later during the flight: "You need to be a real Canadian if you want to sit there!", she added and started smiling. We considered switching for a while, but then we remembered a flight on a Spanair MD-83 where we had started freezing after a while in the exit row. So we decided to stay in row 13 in the end.


Cabin Comfort
The new seats with leather headrests were very comfortable - and they were equipped with 8.9-inch TV screens:



Seat pitch (33 inches) was generous in our row - and the IFE box (attached to the seat frame on the left) was about as tiny as the latest version used by Emirates:


I found out later that the seat pitch varies between 31, 32 and 33 inches, depending on the location of the rows. Here's a link to the seatmaps of the different AC 763 versions:
www.aircanada.com/en/about/fleet/b767-300erxm.html


Departure
After a manual safety demonstration we left the gate on time and taxied in Western direction for a takeoff on runway 07L. It was difficult to take pictures through the nearest window, located exactly next to the seat back in front. 757Fs in DHL colors and a Lufthansa Cargo MD-11F in the background:



C-FPCA lifted off unspectacularly after a long take-off roll and climbed out into a cloudy sky. Another improvised shot through the window in front some time later:




IFE
I had been very curious about Air Canada's new and often criticized IFE system named enRoute, so I started exploring immediately after take-off. First of all I noticed the touchscreen-only control which is fine for passengers in regular rows, but apparently a pain for those seated in bulkhead rows due to the large distance between the seat and the screen. Well-structured main menu:



Movies main page:



Audio main page:


Various problems with Air Canada's AVOD IFE system have often been reported. I was glad the system was working in general on this flight, but numerous options weren't available, e.g. games, news channels and an option called Showreel. The remark "This feature is currently unavailable" was all you could see after clicking on certain items. However, I was very glad that the airshow channel and the maps were available (details following in the next chapter) - considering that these features don't work on many Air Canada long-haul aircraft.

These are the system's highlights - at least those which were available on AC845:

  • - 56 movies, available in different languages
  • - Dozens of TV features
  • - 100 music albums
  • - 12 radio channels

Even though the variety seemed to be enormous at first sight, the selection of movies in particular was quite limited (only 14 Hollywood movies, 6 classic movies). Of course, most movies were available in English and French, but the number of movies also available in other languages was quite small. What I also found a bit annoying was an HSBC commercial at the beginning of every single movie.
As for the games - I don't know whether these have ever been available yet on any Air Canada flight, but I guess the touchscreen-only control considerably limits the choice of possible games.


Map Variety
Most of the time I watched the airshow (autoplay) and clicked through different maps which were quite nice. Main page:



Standard map:





Night view:




Lunch
About one hour after take-off the flight attendants started serving lunch. One of the very few advantages of sitting in the front section of the Y Class cabin is that you usually can still choose between different meals. Well, not today, as we already had learned by an announcement shortly after boarding: "We just discovered that the choice is chicken or chicken. Anything else wasn't loaded."  Yeah sure
Fortunately, chicken was fine for us, and we ordered a white wine together with the meal:


First of all, the whole portion was quite small and the presentation of the main course was poor. The chicken breast itself was overcooked and tasted burned, but the mash potatoes, the vegetables and the gravy were ok. We know for sure that the strange salad contained raisins and mayonnaise, but we couldn't identify the rest. Who knows what kind of vegetable the dices were made of. At least the cake and the wine tasted good.


Mood Lighting - a kind of...
It was interesting to see that this 20-year-old aircraft had been equipped with mood lighting, but it either wasn't adjusted correctly or it simply didn't work properly. I noticed that the light tones were frequently changing in Business Class, e.g. from orange to red to blue and vice versa. In Economy Class the white standard light...



...was regularly replaced by a red one:


Each time after some 15 minutes we got the white light again for a while. This made no sense at all, mood lighting is really not supposed to change all the time. Btw - the light constantly remained dark blue in Business Class after lunchtime.

I watched a movie after a walk through the cabin and later noticed that we were already cruising over Greenland:



It had been cloudy all the time, so we weren't annoyed any more about the lack of a window. Other than suggested on the screen, we were indeed flying westwards:




Snack
Four hours after lunch we got tasty crackers and a good caramel-vanilla ice cream. Now it was time for the usual “Ginger Ale Test” - and yes, Air Canada passed it.  Wink However, I would have preferred a large can.


In addition to the main drink runs, flight attendants regularly kept passing through the cabin with cups of water. That didn't happen every 30 minutes as advertised by Air Canada, but still quite frequently.


Pre-Arrival Snack
About 1,5 hours before landing a warm snack was served. Two kinds of pastries were offered and we decided to try the one with lamb filling:


It was very fatty and tasted of garlic and quite artificial - simply awful stuff.  Embarrassment
Btw - Sprite and Coca-Cola were served in large cans.


Approach & Arrival
I mostly watched the airshow towards the end of the flight...



...and after some nine hours in the air we started the approach to Calgary International Airport. Again it wasn't easy to take pictures:






C-FPCA touched down after 9 hours and 22 minutes in the air and quickly taxied to the gate. We would have three hours in Calgary so there was no need to hurry. I hadn't been 100 percent sure about the registration (there's also a C-FOCA), so I decided to ask during disembarking. Interestingly, a male flight attendant who hadn't been smiling at all during the whole flight, turned out to be very friendly and even showed to me one of the plane's manuals.  thumbsup 



Transfer at Calgary Airport
Changing planes at Canada's third largest airport was not difficult, but it took a while. We had to pass Canadian immigration, clear customs and walk out to the public area. The airport is one of eight Canadian airports equipped with US Border pre-clearance facilities, so we had to pass US immigration and customs before we could get rid of our luggage again. However, we didn't have to wait in line there and all officers where very friendly which was really nice. After a security check we continued walking to our gate at Concourse C which is used for all US-bound flights. The concourse area wasn't very pretty, but the large windows at the gates were perfect for spotting. The variety of airlines was limited, but I got a total of 27 new registrations at YYC. C-FPCA leaving again for another transatlantic service:



Calgary is Westjet's home base:






Saturday, 09 May 2009
Calgary (YYC) - Los Angeles (LAX)
Air Canada AC572
19:05-21:15 (18:54-21:15)
Flying time: 02:41 (hrs)

Embraer 190-100IGW
C-FHOS (MSN 19000101), delivered in 08/2007
Economy Class, Seat 29B



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Photo © Nino Buda
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Photo © Peter Nowacki



Aircraft & Cabin Comfort
C-FHOS, an Embraer 190-100IGW delivered in 08/2007, was scheduled to operate flight AC572 to Los Angeles. We stepped on board before most other passengers and I seized the opportunity to take a cabin shot:



The seats were not as comfortable as on the 767...



...but they were equipped with the same 8.9-inch PTVs:



Legroom (32 inches) was generous, too:




Uneventful Flight
After nearly all seats had been taken we left the gate more than 10 minutes early. However, almost 20 more minutes passed until C-FHOS finally lifted off after a powerful take-off roll:


The flight was uneventful and there's not much worth to be reported. Headsets weren't available free of charge, but we still had the ones from AC845. However, we didn't watch anything because the movie selection was the same again. As expected, the maps weren't available (supposedly not available on any AC narrowbody). Flight attendants served complimentary non-alcoholic drinks and offered food for purchase. However, we weren't hungry at all, so we didn't check the OnBoard Café. What I found quite disturbing was the permanent queuing in the aisle – due to the fact that there’s only one single lavatory in the Economy Class section. That’s simply not enough.
Last shot in daylight:


We touched down at LAX 2 hours and 41 minutes after take-off and were expecting an early arrival, but a Frontier Airlines jet had returned to the gate which was supposed to be ours. We had to wait 22 minutes on the apron until we could finally roll to an empty gate. Another 20 minutes later we grabbed our luggage and our friends picked us up. I was really glad about being back at Los Angeles after a several-year break.



LAX, Canyons & More
We spent some great days with our friends in Whittier, Ontario and Fontana - however, one day was exclusively reserved for spotting. I met my friend and a.net-user The777Man and we started registration hunting at LAX. At first we went to the famous In-N-Out restaurant on Sepulveda Boulevard. In the background you can see the LAX Theme Building surrounded by scaffolding:



Later we moved on to the famous spot at Imperial Hill. China Eastern A340-600 in special colors taking off:


I got a total of 89 new registrations in about six hours which is not bad.

On the next day we had to say goodbye to our friends and we started our tour. First destination: Universal Studios Hollywood.



Rebuilding of structures destroyed by a major fire in 2008:



Of course we took part in the Studio Tour and visited sets and props from famous movies such as
The Fast & The Furious...



Psycho



...and War of the Worlds:





No doubts, this used to be an ANA 747 in former times:



The Waterworld stunt show:





On the next day we went to Downtown Los Angeles...



...passed the Walt Disney Concert Hall...



...and visited the Hollywood Boulevard. You can see many movie characters and celebrity lookalikes in front of the Grauman’s Chinese Theatre:



Soon it was time to leave the Los Angeles area and we headed to Palm Springs. Many members of a kind of Corvette club had also chosen our motel:



In the evening we made a ride on the Palm Springs Aerial Tramway to near the top of San Jacinto Peak. View of the valley station:



The mountain station is located at some 8,500 feet (2,590 m) above mean sea level. Stunning view of Palm Springs and the area:



Can you see the masses of wind power stations?





The trams with a capacity of 80 passengers are the largest rotating trams in the world:



On the next day we passed through the Joshua Tree National Park...





...and made a stop at Lake Havasu City, Arizona. A popular tourist attraction is the London Bridge bought from the City of London in 1968:



Later in the day we stopped at Seligman, Arizona. The small town is said to be the birthplace of the Route 66's rejuvenation as a historic highway. Route 66 fans can find all kinds of stuff here:





In the evening we arrived at Williams, Arizona, near the South Rim of the Grand Canyon National Park. View from our hotel:



Beautiful sunset:



On the next morning it was time to visit the Grand Canyon. The views were breathtaking:

















On the way to Lake Powell we crossed the Painted Desert, a broad area of badlands located in Northern Arizona.



Lake Powell is a reservoir on the Colorado River, straddling the border between Utah and Arizona. It is the second largest man-made reservoir in the United States and was created by the flooding of Glen Canyon by the controversial Glen Canyon Dam:







The Glen Canyon Dam Bridge is 700 feet (213 m) above the Colorado River, making it the 4th highest bridge in the United States:



In the evening we arrived at Kanab, Utah. Locals call it "Little Hollywood" due to its history as a filming location for many western movies and TV series.



On the way to the Bryce Canyon we passed through an area called Red Canyon where you can see a formation often referred to as Salt 'n' Pepper:



Despite its name, the Bryce Canyon is not actually a canyon, but rather a giant natural amphitheater created by erosion:







The next destination was the Zion Canyon National Park:











On the way to Las Vegas we passed through the Valley of Fire in Nevada.





Petroglyphs (ancient rock engravings) are present throughout the entire Valley of Fire State Park:



That small rock formation in the middle looks like Starship Enterprise, doesn't it? Btw – the movie Star Trek Generations was partly filmed in the Valley of Fire.


The next stop was Las Vegas - story to be continued.



Conclusion
Flying Air Canada was an average experience. I was very satisfied with the seating comfort and the cabin conditions, but the airline has to fix its ongoing IFE Problems soon. The choice of (available) movies should also be expanded. It's also necessary to properly handle the cabin lighting system. While the drink service was good in general, the food offerings were mostly disappointing, both in terms of quantity and quality. However, I cannot complain about the cabin crews and the ground staff - they were all very friendly and helpful. Yes, I would fly Air Canada again, but there are numerous better alternatives in the long-haul market.

Next report: LAS-SFO on Virgin America


Best Regards,
PlaneHunter



P.S.: Just in case you missed them - other recent reports:
On Par With Air France? DTW-AMS-MUC, KLM A330
Goodbye, Red Tails! DC-9-40/50 & Chicago Tour
Champagne & World Of Coke: Air France A340 To ATL
"Mission A380": Disappointing Legs On BA/BD/EI
Delights Of Doha, 773 & 77W: DOH-DXB-LHR On EK
A380 Really a Step Forward? LHR-DXB-DOH On EK
Quality & Style: HKG-LHR On Air New Zealand 744
Taiwan Trio: TransAsia, UNI Air And The Taipei 101
"The Wings Of Taiwan": EVA Air A332, 744 Combi
SHA-SZX, Shanghai 757: Delayed By The Military
PEK-SHA, China Eastern A330 & Shanghai At Night
Striking Newcomer: Berlin-Beijing On Hainan A330


[Edited 2009-10-11 09:34:39]


Nothing's worse than flying the same reg twice!
30 replies: All unread, showing first 25:
 
User currently offlineDIESEL1337 From Canada, joined Dec 2008, 75 posts, RR: 0
Reply 1, posted (5 years 2 months 2 weeks 5 days 12 hours ago) and read 26073 times:

Nice TR. Beautiful photos of the Grand Canyon in your trip.

I have been on AC 844/845. You were lucky to have your map working. On both flights to/from YYC, it did not work, which was very unfortunate.

Can't wait for the next report!

Adrian
Calgary,Canada


User currently offlineGjunnar From Germany, joined Sep 2001, 155 posts, RR: 0
Reply 2, posted (5 years 2 months 2 weeks 5 days 12 hours ago) and read 26064 times:

What a great Sunday evening read, thanks a lot for sharing. I especially also enjoyed your non-aviation pictures of this fantastic region.
Bummer you didn't get the seats you wanted. Getting "perfect" seats is also one of the most crucial and critical parts of my long-haul flights, so I know exactly how you must have felt.
Looking forward to your continuing reports...


User currently offlineDunaA320 From UK - England, joined Feb 2009, 616 posts, RR: 8
Reply 3, posted (5 years 2 months 2 weeks 5 days 11 hours ago) and read 26004 times:

Thanks for posting!

Some of those photos are simply breathtaking, espically the Painted Desert.

Looking forward to reading the VX report, I plan to fly them when I visit LAS next year.

Matt


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8596 posts, RR: 54
Reply 4, posted (5 years 2 months 2 weeks 5 days 11 hours ago) and read 25883 times:
Support Airliners.net - become a First Class Member!

Hi PH,

Great report, looks like you had a really great trip when you got to the states.

Quoting PlaneHunter (Thread starter):
One week after I had booked the flights on Air Canada's (excellent) website the fares went down by 40 Euro per person which I found quite annoying

- Don't you just hate that!?

Quoting PlaneHunter (Thread starter):
"It's an exit row", she added and referred to an entry in our reservation. So even though I had declined his offer, the sales manager had added the mentioned remark to our reservation.

- Ah, the ever hepfull staff!

Quoting PlaneHunter (Thread starter):
Of course, the sales manager had tried to do us a favor, but we had really wanted to sit in the back on the right side as planned - and not over the wing on the left side. The agent promised to check again, but we weren't very optimistic. 20 minutes later, while we were already waiting in line for boarding, the lady came back to us with a smile on her face, waved with new boarding passes and said: "I got two seats in row 13 on the right side, you will like them!%u201D We assumed the seats would be in front of the wing, so we gladly accepted...

- Nice, shows they were trying to help................

Quoting PlaneHunter (Thread starter):
row 13 a few seconds later: a window seat without a window!

- Ah, nightmare! - Had the same problem on EY back in 2007, thankfully it was a night flight!

Quoting PlaneHunter (Thread starter):
Seat pitch (33 inches) was generous in our row

- Not bad at all.

Quoting PlaneHunter (Thread starter):
I found out later that the seat pitch varies between 31, 32 and 33 inches, depending on the location of the rows

- Really??, good to know.

Quoting PlaneHunter (Thread starter):
One of the very few advantages of sitting in the front section of the Y Class cabin is that you usually can still choose between different meals. Well, not today, as we already had learned by an announcement shortly after boarding: "We just discovered that the choice is chicken or chicken. Anything else wasn't loaded."

- Can anything else go wrong?

Quoting PlaneHunter (Thread starter):
The chicken breast itself was overcooked and tasted burned

- Yes it can - it's difficult to get chicken to taste burnt, they must have worked hard to do this.

Quoting PlaneHunter (Thread starter):
Each time after some 15 minutes we got the white light again for a while. This made no sense at all, mood lighting is really not supposed to change all the time

- I don't get it, this is not mood lighting, whats the point?

Quoting PlaneHunter (Thread starter):
Snack
Four hours after lunch we got tasty crackers and a good caramel-vanilla ice cream

- Nice, not something I would have expected.

Quoting PlaneHunter (Thread starter):
I hadn't been 100 percent sure about the registration (there's also a C-FOCA), so I decided to ask during disembarking. Interestingly, a male flight attendant who hadn't been smiling at all during the whole flight, turned out to be very friendly and even showed to me one of the plane's manuals.

- That's a nice touch.

Quoting PlaneHunter (Thread starter):
The variety of airlines was limited, but I got a total of 27 new registrations at YYC

- Good considering it is a short transit.

Quoting PlaneHunter (Thread starter):
we didn't watch anything because the movie selection was the same again

- Interesting the programming is the same.

Quoting PlaneHunter (Thread starter):
What I found quite disturbing was the permanent queuing in the aisle %u2013 due to the fact that there%u2019s only one single lavatory in the Economy Class section. That%u2019s simply not enough.

- Given the planes capacity, I would have expected 2 toilets in Y.

Quoting PlaneHunter (Thread starter):
one day was exclusively reserved for spotting

- A must when in LA! - I best most were WN right?

Quoting PlaneHunter (Thread starter):
I got a total of 89 new registrations in about six hours which is not bad

- Excellent!

Quoting PlaneHunter (Thread starter):
That small rock formation in the middle looks like Starship Enterprise, doesn't it?

- Yes, how amazing!

Thanks PH, looking forward to the next segment.

Kind Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineFLIEGER67 From UK - England, joined Sep 2003, 5186 posts, RR: 55
Reply 5, posted (5 years 2 months 2 weeks 5 days 11 hours ago) and read 25805 times:

Hey, PH,

great stuff und superb pictures.
Me and the wife doing a nearly similar trip in the opposite direction more than ten years ago,
a nice reminder.

What a shame with that seating issues on AC, let us take our own seats, no intervention needed.

Looking forward to the next part.

Greetings,
Markus (FLIEGER67)



Next: London City connections!.
User currently offlineSabena332 From , joined Dec 1969, posts, RR:
Reply 6, posted (5 years 2 months 2 weeks 5 days 10 hours ago) and read 25754 times:

Good evening,

Thanks for another fantastic USA report! It was a great read and definitely more entertaining than watching the usual shit on TV on this Bundesliga free Sunday.

Quoting PlaneHunter (Thread starter):
a window seat without a window!

What a joke. I never thought that such a seat exists on a plane.

Quoting PlaneHunter (Thread starter):
Seat pitch (33 inches) was generous in our row

33" sounds indeed comfortable. Not bad!

Quoting PlaneHunter (Thread starter):
# - 56 movies, available in different languages
# - Dozens of TV features
# - 100 music albums
# - 12 radio channels

Sounds good to me, definitely enough entertainment features for a flight from Europe to Canada or vv.

Quoting PlaneHunter (Thread starter):
Map Variety

I like that as well.

Quoting PlaneHunter (Thread starter):
Now it was time for the usual “Ginger Ale Test” - and yes, Air Canada passed it.

What's that? Was it "Schweppes" or "Canada Dry"? Or are these brands partner now?

Quoting PlaneHunter (Thread starter):
...but they were equipped with the same 8.9-inch PTVs:

PTVs on a short-haul plane... awesome!  Wow! I guess we have to wait 20 or more years until this becomes the standard here in Europe.

Quoting PlaneHunter (Thread starter):
Downtown Los Angeles

I've been so many time to the LA area but I've never visited Downtown Los Angeles.

Quoting PlaneHunter (Thread starter):
Next report: LAS-SFO on Virgin America

I am looking forward!

Patrick


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6945 posts, RR: 77
Reply 7, posted (5 years 2 months 2 weeks 5 days 10 hours ago) and read 25677 times:



Quoting DIESEL1337 (Reply 1):
Nice TR. Beautiful photos of the Grand Canyon in your trip.

Thanks, Adrian.

Quoting DIESEL1337 (Reply 1):
On both flights to/from YYC, it did not work, which was very unfortunate.

That's bad to hear. Which type did you get? 763 or A330?

Quoting Gjunnar (Reply 2):
What a great Sunday evening read, thanks a lot for sharing. I especially also enjoyed your non-aviation pictures of this fantastic region.

Thanks a lot, Gjunnar.

Quoting Gjunnar (Reply 2):
Bummer you didn't get the seats you wanted. Getting "perfect" seats is also one of the most crucial and critical parts of my long-haul flights, so I know exactly how you must have felt.

Yes, it's very annoying when you have to realize that all the planning was useless.

Quoting DunaA320 (Reply 3):
Thanks for posting!

Some of those photos are simply breathtaking, espically the Painted Desert.

Thanks a lot, Matt!

Quoting DunaA320 (Reply 3):
Looking forward to reading the VX report, I plan to fly them when I visit LAS next year.

I can only recommend to try VX, I was quite impressed.

Quoting BA319-131 (Reply 4):
Great report, looks like you had a really great trip when you got to the states.

Hi Mark, thanks a lot for your feedback, always highly appreciated!

Quoting BA319-131 (Reply 4):
- Don't you just hate that!?

Yes. One should never check fares again after booking...

Quoting BA319-131 (Reply 4):
- Nice, shows they were trying to help................

Without doubt, one cannot complain about that.

Quoting BA319-131 (Reply 4):
- Really??, good to know.

There are three different 763 versions - I guess it's hard to find out which one will be used.

Quoting BA319-131 (Reply 4):
- Yes it can - it's difficult to get chicken to taste burnt, they must have worked hard to do this.

Yes, indeed. They must have worked hard!  Wink

Quoting BA319-131 (Reply 4):
- Given the planes capacity, I would have expected 2 toilets in Y.

That's what I had expected, too.

Quoting BA319-131 (Reply 4):
- A must when in LA! - I best most were WN right?

No, only six new WN jets, but nine AA, seven DL and six OO (UA Express) planes.

Quoting FLIEGER67 (Reply 5):
great stuff und superb pictures.

Hi Markus, thanks for your comments.

Quoting FLIEGER67 (Reply 5):
What a shame with that seating issues on AC, let us take our own seats, no intervention needed.

So true.

Quoting Sabena332 (Reply 6):
Thanks for another fantastic USA report!

Hi Patrick, thank you very much for your comments! I'm glad you enjoyed reading.

Quoting Sabena332 (Reply 6):
What a joke. I never thought that such a seat exists on a plane.

Yes, unfortunately those seats do exist on numerous types, depending on the airlines' configurations. It's always recommendable to check websites such as seatguru.com.

Quoting Sabena332 (Reply 6):
What's that? Was it "Schweppes" or "Canada Dry"? Or are these brands partner now?

The Canada Dry brand belongs to the Dr Pepper Snapple Group, formerly known as the Cadbury Schweppes Americas Beverages. According to certain sources, Canada Dry is marketed as "Schweppes Canada Dry" in the UK and Ireland - which doesn't explain why they had it on a FRA-YYC flight. Probably a leftover from a LHR flight?

Quoting Sabena332 (Reply 6):
I guess we have to wait 20 or more years until this becomes the standard here in Europe.

Yes, probably. But there are much longer distances in the US and Canada.

Quoting Sabena332 (Reply 6):
I've been so many time to the LA area but I've never visited Downtown Los Angeles.

It's worth a visit!


PH



Nothing's worse than flying the same reg twice!
User currently offlineThe777Man From United States of America, joined Jul 1999, 6676 posts, RR: 55
Reply 8, posted (5 years 2 months 2 weeks 5 days 10 hours ago) and read 25655 times:

Excellent report and escpecially love the pictures from Arizona and Utah!

Quoting PlaneHunter (Thread starter):
One week after I had booked the flights on Air Canada's (excellent) website the fares went down by 40 Euro per person

That's too bad. FYI, for people purchasing tickets in the US, there is a Guaranteed Air Fare rule which states that you will get the difference back in travel vouchers if the fare goes down. It does not apply to purchases outside the US though......

Quoting PlaneHunter (Thread starter):
I met my friend and a.net-user The777Man and we started registration hunting at LAX.

Yes, that was a great day!

Looking forward to seeing you next week already!

I have also been in that window without a window on Boeing 767s which are in different rows on different airlines. Really sucks when you get it. There's a couple of rows on the 757 like that too, unfortunatly.

Very curious about VX and your return trip!

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineSabena332 From , joined Dec 1969, posts, RR:
Reply 9, posted (5 years 2 months 2 weeks 5 days 10 hours ago) and read 25605 times:

Hi again!

Quoting PlaneHunter (Reply 7):
It's always recommendable to check websites such as seatguru.com.

I will definitely do that in the future before going on a long-haul flight.

Quoting PlaneHunter (Reply 7):
The Canada Dry brand belongs to the Dr Pepper Snapple Group, formerly known as the Cadbury Schweppes Americas Beverages. According to certain sources, Canada Dry is marketed as "Schweppes Canada Dry" in the UK and Ireland

Interesting, I didn't know that before.

Quoting PlaneHunter (Reply 7):
- which doesn't explain why they had it on a FRA-YYC flight. Probably a leftover from a LHR flight?

That could be the explanation. Many years ago I had a can of "Diet Coke" and not "Coca-Cola Light" on a flight from TXL to FRA, probably British since the A321 has never touched American soil (hence no leftover catering of US products onboard).

Quoting PlaneHunter (Reply 7):
It's worth a visit!

I will consider it next time when I am there (hopefully soon).

Patrick


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6945 posts, RR: 77
Reply 10, posted (5 years 2 months 2 weeks 5 days 9 hours ago) and read 25543 times:



Quoting The777Man (Reply 8):
Excellent report and escpecially love the pictures from Arizona and Utah!

Hi Lars, thanks a lot!

Quoting The777Man (Reply 8):
That's too bad. FYI, for people purchasing tickets in the US, there is a Guaranteed Air Fare rule which states that you will get the difference back in travel vouchers if the fare goes down. It does not apply to purchases outside the US though......

We really need that over here, too!

Quoting The777Man (Reply 8):
Looking forward to seeing you next week already!

I'm looking forward to our next "hunt", too! Exactly in seven days from now we should be on tour already.

Quoting Sabena332 (Reply 9):
I will definitely do that in the future before going on a long-haul flight.

Yes - and you should also check tripadvisor.com before booking a hotel.


PH



Nothing's worse than flying the same reg twice!
User currently offlineAkhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 11, posted (5 years 2 months 2 weeks 5 days 9 hours ago) and read 25489 times:

Hi PH,

Amazing TR. Truly enjoyable with array of beautiful pictures.

Quoting PlaneHunter (Thread starter):
So even though I had declined his offer, the sales manager had added the mentioned remark to our reservation.

The manager should have listened to you more carefully.

Quoting PlaneHunter (Thread starter):
a window seat without a window!

Horrible!

Quoting PlaneHunter (Thread starter):
What I also found a bit annoying was an HSBC commercial at the beginning of every single movie.

Strange! Is HSBC one of the major stakeholders of AC who takes this opportunity to win clients over,

Quoting PlaneHunter (Thread starter):
a male flight attendant who hadn't been smiling at all during the whole flight, turned out to be very friendly and even showed to me one of the plane's manuals.

Nice to hear that. A MS stewardess also cracked a smile when I asked about the flight details on our way from Luxor.

Quoting PlaneHunter (Thread starter):
No doubts, this used to be an ANA 747 in former times:

What a sad ending for this bird!  Sad

Quoting PlaneHunter (Thread starter):
On the next morning it was time to visit the Grand Canyon. The views were breathtaking:

 Wow! I need to go there!

Thank you for sharing.

Cheers,
Suryo



Friends forever
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6457 posts, RR: 38
Reply 12, posted (5 years 2 months 2 weeks 5 days 7 hours ago) and read 25301 times:

Hi PH,

Fantastic TR, loved it. The pictures are simply amazing - takes me back 8 years to when I went to LA and PSP (and I guess more memories to come from LAS and SFO).

Quoting PlaneHunter (Thread starter):
was shocked when she started talking about seats 19A and 19C. "It's an exit row", she added and referred to an entry in our reservation. So even though I had declined his offer, the sales manager had added the mentioned remark to our reservation.

At lest they tried to help.. But yeah it must be pretty frustrating having booked seats that you wanted but ended up not getting them..
I knew that there were windows missing in the front section of the NZ 763s so when I booked, I chose a normal economy seat so I knew I'd have a window. But the seats look really nice though!

You can hardly tell there is an IFE box!

Quoting PlaneHunter (Thread starter):
First of all I noticed the touchscreen-only control which is fine for passengers in regular rows, but apparently a pain for those seated in bulkhead rows due to the large distance between the seat and the screen. Well-structured main menu:

Wow, I certainly wouldn't like this. I'd much rather prefer having a handset.

The maps look awesome - wish all airlines would put nice maps on their IFEs.

Quoting PlaneHunter (Thread starter):
"We just discovered that the choice is chicken or chicken. Anything else wasn't loaded."

Wonder how that happened.. And I wonder if the Star Alliance livery plane got something like beef or beef as their choice..

Funny mood lighting! I've actually never experienced it before but I hope to on the EK A380 on AKL-SYD next month.

Quoting PlaneHunter (Thread starter):
About 1,5 hours before landing a warm snack was served. Two kinds of pastries were offered and we decided to try the one with lamb filling:

Looks rather small and unappealing

Quoting PlaneHunter (Thread starter):
The mountain station is located at some 8,500 feet (2,590 m) above mean sea level. Stunning view of Palm Springs and the area:

What a view! I would have loved to do that when I was there..

Quoting PlaneHunter (Thread starter):
Beautiful sunset:

I wonder if you can stay in the teepees!

Quoting PlaneHunter (Thread starter):
Lake Powell is a reservoir on the Colorado River, straddling the border between Utah and Arizona. It is the second largest man-made reservoir in the United States and was created by the flooding of Glen Canyon by the controversial Glen Canyon Dam:

Looks more impressive than the Hoover Dam from that angle!

Loved the pictures of the landscape and geography.



Thanks for sharing! Ready for the next instalment!

Kind Regards,
Nicholas



It's all about the destination AND the journey.
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8596 posts, RR: 54
Reply 13, posted (5 years 2 months 2 weeks 5 days 7 hours ago) and read 25254 times:
Support Airliners.net - become a First Class Member!



Quoting PlaneHunter (Reply 7):
Quoting BA319-131 (Reply 4):
- A must when in LA! - I best most were WN right?

No, only six new WN jets, but nine AA, seven DL and six OO (UA Express) planes

- 9 AA machines! - Guess they must have been 738's?

I made a reasonable number of new WN 73G @ PHX earlier in the year.



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 14, posted (5 years 2 months 2 weeks 5 days ago) and read 24638 times:

This TR made for a most interesting read.
It has a very good balance of aviation-related and (very good) non-av pictures but is not spoilt by too many non-descriptive pictures which sometimes can be found in TRs.

It looks like you really enjoyed your tour in the Southwest. Did you stay more than a single night in each of your stops en-route or were you pressing on ?
I usually prefer to travel on a leisurely pace on such trips and stay like 2-3 nights at a stop allowing for ample time to thoroughly explore the surrounding area.
Negative aspect to this is, that either the vacation needs to be very long or any given (longer) tour needs to be divided into seperate trips / vacations (the latter is the norm for me).

How do you rate the Palm Spring Area ?
Personally I was a bit disappointed by its hustle & bustle - I expected it to be less ... But it made for a good location to explore Joshus Tree NP and also the diverse (mountainous) area south of PSP as well as Salton Sea all the way to Yuma on various daytrips.
And a quick PSP - SFO - PSP roundtrip on AS for which I nearly missed my return flight as the outbound a/c went tech while already on board.
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
User currently offlineOA260 From Ireland, joined Nov 2006, 27342 posts, RR: 60
Reply 15, posted (5 years 2 months 2 weeks 4 days 11 hours ago) and read 24035 times:

Hey great report. Amazing photos. Love the AC Ejets with PTV's. Id love to get on one.

Shame AC only had chicken on the flight. There should at least be two choices.

Quoting PlaneHunter (Thread starter):
No doubts, this used to be an ANA 747 in former times:

I dont like that, would be quite disturbing for me. I know its only pretend but still.

Thanks for a great report.

OA260


User currently offlineBuck3y3nut From United States of America, joined Jul 2006, 882 posts, RR: 0
Reply 16, posted (5 years 2 months 2 weeks 4 days 2 hours ago) and read 23845 times:

what a great trip report. really enjoyed the breathtaking pictures of the Grand Canyon. As well as the pictures from Universal.
Thanks for a wonderful trip report!!!


User currently offlineLuftfahrer From Germany, joined Mar 2009, 1044 posts, RR: 1
Reply 17, posted (5 years 2 months 2 weeks 2 days 16 hours ago) and read 23094 times:

Hi PlaneHunter, what can I say, another master class report! Fantastic images you got there, not only the airplanes, but also from the landscape and other tourist attractions.  thumbsup 

Quoting PlaneHunter (Thread starter):
Seat Shock

Priceless picture!  crazy  Almost a thing for failblog.

Quoting PlaneHunter (Thread starter):
Mood Lighting - a kind of...

Nice to see AC keeping their 20-year-old airplanes to today's standards...

Quoting PlaneHunter (Thread starter):
IFE

Great insight, always kinda wondered how their system compares. Looks appealing to me, in particular the routemap, despite the glichtes you mentioned.

Again, most North American 767 operators don't even have their aircraft retrofitted with these amenities in Economy class, so Air Canada stands out here.

Looking forward to seeing your next reports! Keep 'em coming  Smile



'He resembled a pilot, which to a seaman is trustworthiness personified.' Joseph Conrad
User currently offlineKrisYYZ From Canada, joined Nov 2004, 1593 posts, RR: 0
Reply 18, posted (5 years 2 months 2 weeks 2 days 15 hours ago) and read 23038 times:

Great TR and fantastic pics!!

I would have to agree that AC should look at its catering on long-haul flights. The XM refit has elevated AC to a new level of comfort and IFE, but the catering is lacking. I've never been to LA but your pictures gave me a good impression of the city.


KrisYYZ


User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 30
Reply 19, posted (5 years 2 months 2 weeks 2 days 12 hours ago) and read 22944 times:

Hi PH,

Great report about your AC experience. Shame about the seat - this is the way things sometime go. The average traveler probably couldn't care less about the seats and would be pretty happy with the extra legroom on the exit row - but people on this board hardly qualify as your average travelers  Smile

The pictures of the American West are simply stunning. Even L.A. - a city I have a deep hatred for - looks quite beautiful in some of your photos.

Looking forward for the next part.


User currently offlineAirbuseric From Netherlands, joined Jan 2005, 4277 posts, RR: 51
Reply 20, posted (5 years 2 months 2 weeks 2 days 10 hours ago) and read 22857 times:

Hi PH!

Just to say I enjoyed the reading, and yes, AC seems comfortable enough for an Atlantic crossing, but as you said, with window seat and better meals. Still, with the right pricing, I would consider this airline too. A shame that they don't fly into AMS anymore... they used to do with B762's.
Pictures showing a good view on your trip, and with good quality!
btw, over 9 hours on a B767... too long for me  Wink

Regards,
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlineCharles79 From Puerto Rico, joined Mar 2007, 1331 posts, RR: 6
Reply 21, posted (5 years 2 months 2 weeks 2 days 9 hours ago) and read 22766 times:

Thanks for the TR PH! Your reports are quite detailed and very well written, plus the pictures add a lot to the story. Your pics of LA brought some memories to me as I lived there for 4 years...truly a very nice place to visit (though I wouldn't recommend it for living!). Glad to see you enjoyed your "windowless" trip though.

Cheers!

Charles


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6945 posts, RR: 77
Reply 22, posted (5 years 2 months 2 weeks 1 day 18 hours ago) and read 22481 times:



Quoting Akhmad (Reply 11):
Amazing TR. Truly enjoyable with array of beautiful pictures.

Thanks a lot, Suryo!

Quoting Akhmad (Reply 11):
Strange! Is HSBC one of the major stakeholders of AC who takes this opportunity to win clients over,

Interesting to know.

Quoting Akhmad (Reply 11):
I need to go there!

I'm sure you would like it!

Quoting NZ107 (Reply 12):
Fantastic TR, loved it. The pictures are simply amazing

Many thanks, Nicholas!

Quoting NZ107 (Reply 12):
But the seats look really nice though!

Yes, nice design and really comfortable.

Quoting NZ107 (Reply 12):
The maps look awesome - wish all airlines would put nice maps on their IFEs.

I like these maps better than the versions used by Emirates or Air New Zealand.

Quoting NZ107 (Reply 12):
Wonder how that happened.. And I wonder if the Star Alliance livery plane got something like beef or beef as their choice..

Yes, or fish.  Wink

Quoting NZ107 (Reply 12):

Funny mood lighting! I've actually never experienced it before but I hope to on the EK A380 on AKL-SYD next month.

Will you write a report?

Quoting NZ107 (Reply 12):

I wonder if you can stay in the teepees!

Yes, that's possible.

Quoting BA319-131 (Reply 13):
- 9 AA machines! - Guess they must have been 738's?

No, only four of them. I also got MD-80s, 757s and a 777.

Quoting BA319-131 (Reply 13):
I made a reasonable number of new WN 73G @ PHX earlier in the year.

Yes, PHX is a perfect place for that.

Quoting HT (Reply 14):
This TR made for a most interesting read.
It has a very good balance of aviation-related and (very good) non-av pictures but is not spoilt by too many non-descriptive pictures which sometimes can be found in TRs.

Thank you very much, Holger. I don't like these countless non-descriptive pictures in some a.net reports either, so I'm very careful when I select mine.

Quoting HT (Reply 14):
Did you stay more than a single night in each of your stops en-route or were you pressing on ?

No, our time was quite limited at every destination, but we still didn't feel rushed.

Quoting HT (Reply 14):
Negative aspect to this is, that either the vacation needs to be very long or any given (longer) tour needs to be divided into seperate trips / vacations (the latter is the norm for me).

Yes, a longer vacation wasn't possible. We are planning to book another trip, actually the extension of our tour (including Sacramento, San Francisco etc.), in the future.

Quoting HT (Reply 14):
How do you rate the Palm Spring Area ?
Personally I was a bit disappointed by its hustle & bustle - I expected it to be less

It's ok, but I'm not a huge fan of it. I like the climate in the Los Angeles area better.

Quoting OA260 (Reply 15):
Hey great report. Amazing photos.

Thanks, Phil!

Quoting OA260 (Reply 15):
I dont like that, would be quite disturbing for me. I know its only pretend but still.

It's somehow irritating, indeed.

Quoting Buck3y3nut (Reply 16):
what a great trip report. really enjoyed the breathtaking pictures of the Grand Canyon. As well as the pictures from Universal.
Thanks for a wonderful trip report!!!

Thanks a lot!

Quoting Luftfahrer (Reply 17):
Hi PlaneHunter, what can I say, another master class report! Fantastic images you got there, not only the airplanes, but also from the landscape and other tourist attractions.

Many thanks, Marius.

Quoting Luftfahrer (Reply 17):
Priceless picture!

It says more than 1000 words, doesn't it?

Quoting Luftfahrer (Reply 17):

Great insight, always kinda wondered how their system compares. Looks appealing to me, in particular the routemap, despite the glichtes you mentioned.

Yes, these features are great. But you must be lucky to get them.

Quoting Luftfahrer (Reply 17):
Again, most North American 767 operators don't even have their aircraft retrofitted with these amenities in Economy class, so Air Canada stands out here.

Absolutely true.

Quoting KrisYYZ (Reply 18):
Great TR and fantastic pics!!

Thanks a lot, Kris!

Quoting KrisYYZ (Reply 18):
The XM refit has elevated AC to a new level of comfort and IFE, but the catering is lacking.

AC should fix the IFE problem and improve its catering - then it would be hard to beat on transatlantic routes.

Quoting FlyingFinn76 (Reply 19):

Great report about your AC experience.

Thanks!

Quoting FlyingFinn76 (Reply 19):
The average traveler probably couldn't care less about the seats and would be pretty happy with the extra legroom on the exit row - but people on this board hardly qualify as your average travelers

Very true.

Quoting FlyingFinn76 (Reply 19):
Even L.A. - a city I have a deep hatred for - looks quite beautiful in some of your photos.

It depends where you go in the LA area, there are some very nice places.

Quoting Airbuseric (Reply 20):
Just to say I enjoyed the reading,



Quoting Airbuseric (Reply 20):
Pictures showing a good view on your trip, and with good quality!

Thanks, Eric!

Quoting Airbuseric (Reply 20):
btw, over 9 hours on a B767... too long for me

I like the 2-3-2 configuration better than 2-4-2. If you have enough legroom and good IFE, why not take a 767 on such long routes?

Quoting Charles79 (Reply 21):
Thanks for the TR PH! Your reports are quite detailed and very well written, plus the pictures add a lot to the story.

Thanks a lot, Charles!

Quoting Charles79 (Reply 21):
Your pics of LA brought some memories to me as I lived there for 4 years...truly a very nice place to visit (though I wouldn't recommend it for living!).

The smog can be quite annoying sometimes...


PH



Nothing's worse than flying the same reg twice!
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5130 posts, RR: 55
Reply 23, posted (5 years 2 months 2 weeks 1 day 17 hours ago) and read 22461 times:

Thanks a lot for an incredibly insightful trip report. I am now convinced FRA agents are clueless on seat map  Wink. I just had a similar experience at FRA on CA.

Saludos,
A.



Live, and let live.
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6457 posts, RR: 38
Reply 24, posted (5 years 2 months 2 weeks 1 day 8 hours ago) and read 22341 times:



Quoting PlaneHunter (Reply 22):
Will you write a report?

Definitely. I've been eager to write one! Just haven't been flying at all to be able to write one. A flood of TRs will be on its way starting in possibly mid-December if I have time: a few more domestic flights in NZ, that international return flight on EK and some Australian domestic flights. Just gotta make my way through my finals before I get there!



It's all about the destination AND the journey.
25 Contact Air : Hi PH, fantastic report with great pictures about your trip on AC. I also enjoyed your pictures of your journey around the West of the USA - really be
26 PlaneHunter : Thanks, A.! Bad to hear. Sounds good! Thanks a lot, Christoph! Yes, would have been double bad luck without the maps. PH
27 Vio : Great report! The Air Canada Boeing 767 is a nicely upgraded. I flew it this year from YVR to ICN and I really liked it. I find it weird that US Custo
28 PlaneHunter : Thanks a lot, Vio! How did the IFE work on your flight? And what about the mood lighting? Thanks for the info. PH
29 DL752 : A beautiful landscape, plane, and report. DL752
30 PlaneHunter : Thanks, nice to hear you liked the report. PH
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