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Icelandair Seattle-Keflavik Brand New Service-PICs  
User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9378 posts, RR: 52
Posted (4 years 6 months 3 days 12 hours ago) and read 21491 times:

I was asked to write a trip report about my flight on Icelandair to Reykjavik from Seattle. Icelandair recently started 4x weekly flights to Seattle after the pullout of SAS. They have had quite an advertising bliss. One day in June, I was driving behind a city bus fully painted with an Icelandair 757 on the whole side. I started thinking about it and later looked into flights, fares and options. After a few weeks, I went ahead and booked a trip including 3 nights in Reykjavik and 2 nights in Paris.

Scheduled departure time is 4:30, so I thought leaving work at 2:30 for the ten minute drive would leave plenty of time. We get to the airport after being dropped off around 3pm. There was a short line. Little did I realize that we were almost last to get to the airport. Only one couple checked in after us. When we got to the ticket counter, I heard the gate agents telling everyone that they had to be at the gate at 3:30 and if we weren’t there, they might leave without us. The check in agent also asked everyone if they knew where gate S1 was. They were extremely serious about being on time.

The south terminal security line was long, so we went to the central terminal to find a shorter line. That allowed a quick stop to grab some food at the central terminal marketplace in SEA. Since its remodel, SEA has to be one of the nicest airports in the country. It feels like an upscale shopping mall in the central terminal. We then head over to get on the subway. I see the same strict check in agent waiting for the crew. She escorted them on the train with us to the gate. Even though it was already 3:35, I wasn’t worrying any more since the crew was just getting to the gate.

[img] [/img]

Boarding began all at once. There were no rows called or anything. Everyone got in line. It moved fairly quickly and we were greeted on board by an older tall blond flight attendant in Icelandic. We were in the exit row. We had prebooked seats D and F with hopes of the middle seat staying empty. The flight ended up full and offered the passenger in the middle seat the aisle. Boarding was complete and the door was shut at 4:25pm. It looks like they were successful in their on time departure. I assume that this flight has had some delays early in the operation which can be extremely painful for Icelandair since connection times for the European bank are very tight.

A few passengers had to switch around in the exit row since an elderly couple was sitting apart and would absolutely not accept not sitting next to each other. Eventually the experienced flight attendants sorted everything out. We were ready to go at 4:40pm. We started pushing back five minutes early. I’m sure the Seattle station manager was happy with that. No delays today!

The safety video was played. I was confused as I was in the middle seat, where the tv screen was. It was under the seat. The flight attendant pulled it out and all of us in DEF watched it from a single screen. After the safety demo, the flight attendant bullishly shoved it back under my feet. We taxied to the north end of the airport for a South Departure. Eventually after a long 2 mile taxi, we made our turn around for takeoff. The 757 made an apparently full thrust takeoff and off we went. We climbed into the late summer sky.

There was little turbulence today out of Seattle. At 10,000 ft the seat belt sign went off and everyone began settling in for the 6hr 40min flight to Iceland. It was still quite steep to be up, but as is usual with airlines that are not based in the United States, they trusted the passengers to be up. I always find it different when international airlines are far more free to the passengers than the US counterparts who wait until cruising altitude before letting passengers up.

I started the move Die Hard 4 on the On Demand system. Icelandair has renovated their planes with a high quality on demand IFE system. Everything is free, which is a welcome addition. I enjoyed the movie as we climbed out over Canada. After about 50 minutes, the flight attendants finally made it to our row. I ordered a glass of wine and some water. I had to pay for the wine since Icelandair makes you pay for anything. I was also the horrible passenger in that I smuggled a small personal bottle of my own as well so that I could have a couple glasses. I decided to bring a bottle (under 300ml) of my own wine so that I would be able to easily fall asleep earlier than usual on this flight. One of my really good friends who is in management at Alaska Airlines was also on today’s flight. After the full meal in front, he was kind enough to ask the flight attendant to offer me and my companion a drink. The purser looked confused and uncomfortable coming back to economy, but offered us a drink as she said someone in business class wanted to buy us a drink. We both asked for red wine and it was excellent. She served it in a plastic cup, but at least she was nice enough to give it some. Our friend up front worked for an airline so got benefits. I since have started working for United Airlines and hope to enjoy the benefits of travel. It was nice to get to enjoy a friend’s requests and an airline being generous to another person of the club who works for airlines. I have only taken a few nonrev flights myself and am always excited to meet the crews. Once you are in the club, it seems like you are very welcome. Although the pay not be great, airlines take care of their own which I find very respectful and I am very appreciative of. Icelandair charges for food and drinks. It is the only transatlantic airline with buy on board. They are cheap, but still it is inappropriate in my book. Regardless, I did buy food.

[img]http://i646.photobucket.com/albums/uu189/javidk2000/menu.jpg,[/img]

After enjoying the wine and relaxing during the move, it was only 7pm Seattle Time. Since I knew we would be arriving at daybreak in five hours even though it was 7pm local time, I decided to try to go to sleep. The alcohol helped and I was able to doze off. I did not worry about finishing the movie since I would be flying to Paris and back with Icelandair. I knew I would be able to finish the IFE, so sleep was the priority.

I slept incredibly well. I woke up when the seat belt sign went on. My partner was awake as he had not slept much. Unfortunately for him, there was only one beverage service during the entire flight. There was a severe lack of water and beverages. Drinking enough water is crucial on long haul flights and unfortunately Icelandair was not adequate. The flight attendants did not serve much after the very slow meal service. Also the flight attendants were not that great. It felt like it was no better than the typical senior US Airline flight crews that you see on international flights.

We descended into Iceland. The cabin crew did their job preparing everyone. Despite the fact that it was morning about 6am, there was no breakfast service. I assume that they expect that if you are continuing to Europe that you will get breakfast on the connecting flight.

[img] [/img]
We made a straight in approach into the early morning Icelandic countryside. We landed in a crosswind as is usual in Keflavik. After a full stop, we taxied to the terminal. We were the last North American flight to arrive. Everyone headed to security. I found it usual since I was connecting. Apparently everyone needed to go through security before going into the international terminal. Do not buy duty free liquor in the US since it will be taken away! We then said goodbye to our friend who is continuing to Heathrow. We go through immigration which is not too difficult.

[img][/img]
After immigration, we collect our luggage at baggage claim. It is rather simple and we get it before too long. We then head to the counter to get the bus reservation at our hotel. We would be staying at the Hotel Centrum Reykjavik (which I highly recommend). Make sure you get a roundtrip ticket as we mad the mistake of getting a one way ticket. I think the language barrier caused a problem. It was one of the only times we had trouble speaking English in Iceland. The country is very diverse and English is widely spoken.
We took a large coach on the 40 minute ride to the central bus terminal. We got on a connector and got to our hotel in the center of Reykjavik. It is an annoying bus trip, but it is doable. The airport is about 40 miles from the city. We were fortunate and were able to get a hotel room immediately. Often people have to wait until the afternoon to get a room which would be a challenge. Fortunately, September is not peak season. We got the room and I slept for a couple hours before going out and exploring the incredible city of Reykjavik.

[img] [/img]

At this point I must comment on how Reykjavik was one of the most interesting places I have been. Despite being a small city, there is so much culture. From the hot water storage tanks, to the museums to the retail center, the city was amazing. Also the tours through the country to the rivers, geothermal powerplants, waterfalls, geysirs and midcontinental divide were amazing. Iceland is probably in the top 5 of my favorite countries that I have seen. I have been to many countries and Iceland is incredible. My partner and I continued our journey to Paris 3 days later and flew back through Iceland. If you want more trip reports, let me know. Icelandair is a low fair carrier, but is still a quality airline.

[img] [/img]

[img] [/img]
I look forward to any comments. Good luck flying a very unique airline!

Rankings
Check In: 7/10
Boarding 5/10
Seats: 8/10
IFE: 9/10
Service: 4/10

I think in general, Iceland is an incredible country. It is one of the most interesting places that I have ever been. If you'd like, I can post more pictures.

Icleandair is a good airline. Everything is buy on board. Nothing other than soft drinks is free. It is quite annoying when flying transatlantic. Also at 6am, half the people will be drinking because Iceland certainly is a country where people drink. I wish they served free food. Also, I wish the flight attendants served more during the flights. There was a lack of water which caused me to be dehydrated. Also business class is lacking compared to international service. In general Icelandair offers about the service you would expect on a premium US carrier. They are not top notch, however they offer good prices and a free iceland stopover. Iceland is amazing. It is totally worth it. I recommend them to everyone eve though there are some downfalls/
[Edited 2009-10-19 21:46:22]


If you have never designed an airplane part before, let the real designers do the work!
22 replies: All unread, jump to last
 
User currently offlineSKYYBLUE From , joined Dec 1969, posts, RR:
Reply 1, posted (4 years 6 months 3 days 12 hours ago) and read 21379 times:



Quoting RoseFlyer (Thread starter):
I have been to many countries and Iceland is incredible. My partner and I continued our journey to Paris 3 days later and flew back through Iceland. If you want more trip reports, let me know. Icelandair is a low fair carrier, but is still a quality airline.

Nice TR. I would like to go to Iceland later this year or early next year. Did you find it very expensive? Did you get to the Blue Lagoon? Would love to see more pics and a TR on your experience to Paris. Both are places high up on my to-see list. Did you take a tour of Iceland or did you explore it on your own?


User currently offlineJU068 From Serbia, joined Aug 2009, 2579 posts, RR: 6
Reply 2, posted (4 years 6 months 3 days 8 hours ago) and read 20909 times:

@Skyyblue

Iceland is relatively expensive, but the good thing is that all the prices are in the krónur so you don't feel it that much. Even tough the 5000 ones go like crazy!
I flew Icelandair from Copenhagen to Keflavik this summer, it was nice, the drinks were for free but food wasn't. One thing I didn't really like about them was that their cabin crew was too serious and not that friendly. Tough their uniforms are quite cool!

Nice trip report btw!


User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9378 posts, RR: 52
Reply 3, posted (4 years 6 months 3 days 2 hours ago) and read 20178 times:



Quoting SKYYBLUE (Reply 1):
I would like to go to Iceland later this year or early next year. Did you find it very expensive?

It was not too expensive. Alcohol was ridiculously expensive, but other than that it was ok. Not as expensive as western Europe, but more expensive than most of the US.

Quoting SKYYBLUE (Reply 1):
Did you get to the Blue Lagoon?

I put a picture up from there. It is quite a place. Definitely worth a trip.

Quoting SKYYBLUE (Reply 1):
Did you take a tour of Iceland or did you explore it on your own?

Explored Reykjavik by foot. Really cool city. Make sure you stay in the central hotels and not the large ones that are a bit outside of the cultural area.

Took one of the typical bus tours to see the geysir, geothermal powerplant, waterfall and midcontinental divide.

Quoting JU068 (Reply 2):
ne thing I didn't really like about them was that their cabin crew was too serious and not that friendly. Tough their uniforms are quite cool!

I definitely agree there. The crews did not seem very friendly at all. Of all four flights, I don't think I met any flight attendant who genuinely smiled. The service was slow, and really lacking. I was dehydrated after all the flights since they did not come through with enough to drink.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 25
Reply 4, posted (4 years 6 months 3 days ago) and read 19807 times:



Quoting RoseFlyer (Thread starter):
Unfortunately for him, there was only one beverage service during the entire flight. There was a severe lack of water and beverages.

This simply is not tolerable on a 6h40min flight.

Quoting RoseFlyer (Thread starter):
I heard the gate agents telling everyone that they had to be at the gate at 3:30 and if we weren’t there, they might leave without us.

overdoing by staff, but likely they have had some problems with pax showing up late. I guess ?

Quoting RoseFlyer (Thread starter):
Everyone headed to security. I found it usual since I was connecting. Apparently everyone needed to go through security before going into the international terminal. Do not buy duty free liquor in the US since it will be taken away!

Thanks for this valuable info.
Would be interesting to know, if the same new security check gets performed on the way to the U.S. ?

Quoting RoseFlyer (Thread starter):
Also business class is lacking compared to international service.

I was wondering about FI's Business Class as currently I am considering flights to the U.S. While FI indeed has discounts in Business Class, I am getting the impression that it might not be worth the money & the hassle for myself to get to one of their departure airports.
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
User currently offlineAkhmad From Netherlands, joined Sep 2005, 2430 posts, RR: 53
Reply 5, posted (4 years 6 months 3 days ago) and read 19703 times:

Hi there RoseFlyer,

Thank you for this insight review of Icelandair. I want to go the Big Apple and Icelandair is one of the airlines I am considering.

I am actually quite disappointed that FI doesn't even serve free meal on their transatlantic Y flights. On the lack of water is unacceptable!

Quoting RoseFlyer (Thread starter):
The 757 made an apparently full thrust takeoff and off we went.

I wish I could experience it myself sometime.

Cheers,
Suryo



Friends forever
User currently offlineThule From United States of America, joined Feb 2009, 100 posts, RR: 0
Reply 6, posted (4 years 6 months 2 days 23 hours ago) and read 19640 times:

Hey RoseFlyer,
Great TR. I have my own (JFK-KEF-MUC; ARN-KEF-SEA) from this summer which I've been too lazy to put together. Maybe this'll encourage me.

That was a fair assessment of FI's service... nice aircraft, nice IFE, and FAs who are quite, um, professional. I'd fly with them again transatlantic due to the price only - they can have some awesome deals in economy class, or, of course if I went to Iceland again, but otherwise, I feel like there's better service from other European and even some American airlines.


User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 14
Reply 7, posted (4 years 6 months 2 days 23 hours ago) and read 19559 times:

Hi RoseFlyer,

thanks a lot for this interesting report about Icelandair's long-haul service. I agree, one beverage service on a long-haul flight is definitely not enough.

Quoting RoseFlyer (Thread starter):
One day in June, I was driving behind a city bus fully painted with an Icelandair 757 on the whole side. I started thinking about it and later looked into flights, fares and options.

So obviously the money Icelandair has spent for the advert was well spent!

Regards
Christoph


User currently offlineFlyboy_se From Qatar, joined Feb 2000, 780 posts, RR: 5
Reply 8, posted (4 years 6 months 2 days 22 hours ago) and read 19363 times:

Thanks for a great report.
Iceland is an amazing place.
My experience with their crew have always been good.
I dont think they are unfriendly or cold, its just how they are.They live in Iceland after all  Smile
Thanks for sharing with us



Let´s fly away
User currently offlineEaa3 From United States of America, joined Sep 2007, 980 posts, RR: 0
Reply 9, posted (4 years 6 months 2 days 21 hours ago) and read 19197 times:



Quoting RoseFlyer (Thread starter):
There was little turbulence today out of Seattle. At 10,000 ft the seat belt sign went off and everyone began settling in for the 6hr 40min flight to Iceland. It was still quite steep to be up, but as is usual with airlines that are not based in the United States, they trusted the passengers to be up. I always find it different when international airlines are far more free to the passengers than the US counterparts who wait until cruising altitude before letting passengers up.

It's interesting that in the US carriers use the seat belt sign way to much. On certain carriers it seems to be a way of avoiding liability. For that reason it is counterproductive because if it's always on then people stop paying attention to it. That is why European carriers use it less. Because they are less scared of people suing them and therefore use it for it's intended purpose of warning people of turbulence.

Quoting RoseFlyer (Thread starter):
Unfortunately for him, there was only one beverage service during the entire flight. There was a severe lack of water and beverages.

This is not typical. The thread starter may have missed it but they usually come around with water a couple of times during the flight.

Quoting HT (Reply 4):

Thanks for this valuable info.
Would be interesting to know, if the same new security check gets performed on the way to the U.S. ?

The security check is only performed on passengers arriving from the United States. It is not an Icelandic policy but rather a Schengen policy that all passengers arriving from the United States have to go through security before continuing on European flights. This is because the United States does the same thing to passengers arriving from Europe which the Europeans don't like and as such have implemented the same thing on flights arriving from the US.

Technically you don't have to go through security to get into Iceland but since at KEF you walk through the terminal to exit it is impossible to distinguish arriving passengers from connecting passengers.

Quoting RoseFlyer (Reply 3):
I definitely agree there. The crews did not seem very friendly at all. Of all four flights, I don't think I met any flight attendant who genuinely smiled. The service was slow, and really lacking. I was dehydrated after all the flights since they did not come through with enough to drink.

I think that people are misinterpreting this. In Iceland and the Nordic countries people who are overly friendly are considered insincere. Americans misinterpret this lack of a constant smile and endless complements as an unfriendly attitude when that isn't the case at all. It's just cultural differences.


User currently offlineRwSEA From Netherlands, joined Jan 2005, 3068 posts, RR: 2
Reply 10, posted (4 years 6 months 2 days 19 hours ago) and read 18967 times:

Thanks for the report, great as usual!

I am now living in AMS, and plan to use Icelandair next summer to head home (with a stop over in Iceland, of course!). Now I know what to expect.


User currently offlineTaichen From Spain, joined Jul 2001, 212 posts, RR: 0
Reply 11, posted (4 years 6 months 2 days 19 hours ago) and read 18926 times:

Icelandair does not really look like a "quality carrier" from your report- they get the job done (flying you from A to B) but surely they do not go the extra mile ! At any rate, they hate a long standing tradition of being a LCC of sorts "avant la lettre" and of being a low fares, low service standards, intercontinental airline... Nevertheless, I would fly to Iceland anytime !

User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9378 posts, RR: 52
Reply 12, posted (4 years 6 months 2 days 16 hours ago) and read 18607 times:



Quoting Eaa3 (Reply 9):

The security check is only performed on passengers arriving from the United States. It is not an Icelandic policy but rather a Schengen policy that all passengers arriving from the United States have to go through security before continuing on European flights.

The problem is that the airport should be redesigned. If you are arriving in Iceland and not connecting to any flight, you should not go through security. They should not take away liquids if you are not flying. They need to create some hallway that leads from the arrivals area to immigration and skips security.

Quoting Taichen (Reply 11):
Icelandair does not really look like a "quality carrier" from your report- they get the job done (flying you from A to B) but surely they do not go the extra mile

They get the most important thing done. They get you where you want to go at a reasonable price and usually on time. Boarding and baggage claim are easy since the plane is smaller. Service is ok. It's economy afterall. Don't expect much if you use them.

Quoting Akhmad (Reply 5):

I am actually quite disappointed that FI doesn't even serve free meal on their transatlantic Y flights. On the lack of water is unacceptable!

They might have come by once later in the flight, but in the first 4 hours, there was one service. That is unacceptable in my mind. They should serve water better than that.

Quoting HT (Reply 4):

I was wondering about FI's Business Class as currently I am considering flights to the U.S. While FI indeed has discounts in Business Class, I am getting the impression that it might not be worth the money & the hassle for myself to get to one of their departure airports.

The business class looks more like domestic US first class with the exception that the food is better. The legroom is lacking. The seats don't have full footrests. However if you want a cheap business class and don't need all the extra stuff that the big boys offer, you are good. It's closer to premium economy than business in my mind.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6643 posts, RR: 78
Reply 13, posted (4 years 6 months 1 day 3 hours ago) and read 17344 times:

Hi RoseFlyer,

very interesting report, there haven't been many FI reviews around here.

Quoting RoseFlyer (Thread starter):
Icelandair recently started 4x weekly flights to Seattle after the pullout of SAS.

I was surprised to see a FI bird at SEA a few days ago, I hadn't noticed they started flying there.

Quoting RoseFlyer (Thread starter):
Icelandair charges for food and drinks. It is the only transatlantic airline with buy on board. They are cheap, but still it is inappropriate in my book. Regardless, I did buy food.

Nice to have AVOD IFE, but charging for EVERYTHING else on a transatlantic flight is quite weak.

Quoting RoseFlyer (Thread starter):
It is one of the most interesting places that I have ever been. If you'd like, I can post more pictures.

Yes, please.


PH



Nothing's worse than flying the same reg twice!
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8430 posts, RR: 55
Reply 14, posted (4 years 6 months 20 hours ago) and read 17059 times:
Support Airliners.net - become a First Class Member!

Nice report & pictures, did enjoy, FI TR's are quite rare.

Quoting RoseFlyer (Thread starter):
At 10,000 ft the seat belt sign went off and everyone began settling in for the 6hr 40min flight to Iceland. It was still quite steep to be up, but as is usual with airlines that are not based in the United States, they trusted the passengers to be up. I always find it different when international airlines are far more free to the passengers than the US counterparts who wait until cruising altitude before letting passengers up

- I remember a CO flight from EWR to HNL, the seatbelt sign was on for most of the flight!

Quoting RoseFlyer (Thread starter):
I ordered a glass of wine and some water. I had to pay for the wine since Icelandair makes you pay for anything



Quoting RoseFlyer (Thread starter):
Icelandair charges for food and drinks

- Yikes, a long fligt, thought you would have had a meal included!

Quoting RoseFlyer (Thread starter):
there was only one beverage service during the entire flight. There was a severe lack of water and beverages. Drinking enough water is crucial on long haul flights and unfortunately Icelandair was not adequate. The flight attendants did not serve much after the very slow meal service. Also the flight attendants were not that great. It felt like it was no better than the typical senior US Airline flight crews that you see on international flights

- Pretty poor, I expected more from FI.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333,342
User currently offlineCanadiantree From France, joined Jun 2006, 123 posts, RR: 0
Reply 15, posted (4 years 5 months 3 weeks 10 hours ago) and read 15606 times:

Thanks again for the great trip report, I decided to take the plunge and fly with them to move back home. I booked a One Way ticket from SEA to CDG on Nov. 29th. I got it for $371 and I was able to choose my seats on Expedia. I'm definitely going to write a trip report when the flight comes due I am super excited, considering Air Canada, Air France and most others are asking upwards of $1,200.

I agree that food for purchase is kind of exaggerated on overseas travel but given the price of food, and given that most airlines nowadays are charging for a second checked bag but offer you a complimentary meal... I'll take the 2 free checked bags and pay 6 euros for a sandwich  Smile

I'll keep y'all posted!

William  Smile


User currently offlineCrimsonNL From Netherlands, joined Dec 2007, 1801 posts, RR: 42
Reply 16, posted (4 years 5 months 3 weeks 3 hours ago) and read 15445 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Hello, great report!

I find it a shame to see that FI resorted to the BOB service. When I flew them in 01-2008 on AMS-KEF, we got the old interior (which was fine, but no PTV), but we did get a very decent meal! You are right that they should have kept you hydrated more, on all long-haul flights I've had the cabin crew always made multiple drink runs! (or you could get some in the galley)

How did you like flying a 757 on a long haul flight? I do prefer wide-bodies but I found it alright when I had one on DL earlier this year!


Thanks for sharing!

Regards,

Martijn



Fly DC-Jets!
User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9378 posts, RR: 52
Reply 17, posted (4 years 5 months 2 weeks 6 days 22 hours ago) and read 15247 times:



Quoting CrimsonNL (Reply 16):

How did you like flying a 757 on a long haul flight? I do prefer wide-bodies but I found it alright when I had one on DL earlier this year!

I always like flying widebodies. Service is definitely faster and easier to be performed. However, the seat is the same regardless. I didn't have a problem with it especially because we had good IFE and plenty of legroom.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineContrails15 From United States of America, joined Oct 2008, 1181 posts, RR: 0
Reply 18, posted (4 years 5 months 1 week 3 days 17 hours ago) and read 14103 times:

I work for jetblue and we have an excellent deal with Icelandair and being I work out of JFK it would dumb of me not to take a trip up there after reading your T.R.


Giants football!!!!!!!!!!!!!!!!!!!!!!!!
User currently offlineZone1 From United States of America, joined Jan 2005, 1034 posts, RR: 7
Reply 19, posted (4 years 5 months 4 days 11 hours ago) and read 13281 times:

Great trip report from an airline you usually don't see here on A.net! How is the seat pitch on FI?

Quoting RoseFlyer (Reply 12):
They might have come by once later in the flight, but in the first 4 hours, there was one service. That is unacceptable in my mind. They should serve water better than that.

That is unacceptable. On UA, they come around at least twice on ORD-DEN.



/// U N I T E D
User currently offlineJFKMan From United States of America, joined Mar 2007, 584 posts, RR: 1
Reply 20, posted (4 years 4 months 2 weeks 6 days 16 hours ago) and read 12169 times:

Thanks for a great TR! I really do hope to go to Iceland one day!




Thanks!


Tommy

(aka JFKMan)



Hey! I'm Tommy (US AIRWAYS RULES)
User currently offlineCanadiantree From France, joined Jun 2006, 123 posts, RR: 0
Reply 21, posted (4 years 4 months 2 weeks 5 days 7 hours ago) and read 11650 times:

I think RoseFlyer did an excellent job depicting Icelandair 680 on this trip report. I actually happened to be on that same flight last Sunday and then on Icelandair 542 to Paris and I'm hoping to compile my own trip report of both legs by this weekend with tons of pics/videos.

User currently offlineLYChemsa From United States of America, joined Oct 2009, 1066 posts, RR: 3
Reply 22, posted (4 years 4 months 2 weeks 4 days ago) and read 11189 times:

Any more pics of Iceland? THanks.

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