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SQ Suites LHR-SIN  
User currently offlineXtra1 From United Kingdom, joined exactly 9 years ago today! , 111 posts, RR: 2
Posted (4 years 8 months 1 week 2 days 21 hours ago) and read 29246 times:

LHR-SIN
SQ 317
Seat 1A
Dep:- 11.55.
Arriv:- 07.45.
Aircraft:- 9V-SKI


Click Here to view the photo


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Ever since the SQ check-in desks have been moved to the left of the Virgin desks, the whole check-in process has been less depressing.
Check-in took no time and I was on my way through to the air-side lounge
However, I was slightly disappointed that we were not able to use Virgin's private security lane.
Also, one can no longer use the Virgin Clubhouse.
This WAS a great perk if you have a SQ PPS card. No longer Sad
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The SQ lounge was basic and dated with some sandwiches, nibbles, soup and the usual drinks. One could also order a hot panini from the kitchen.
At least this lounge has windows with views over the SAS gates.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0686.jpg
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Boredom soon set in and as the flight shown as boarding ( SQ starts boarding approx 45 minutes before departure time); I sauntered slowly over to the A380 gates. Only a few minutes walk from the Lounge.
The boarding process had just started. This A380 gate has separate waiting areas for Premium and Economy class passengers.
One of the gate staff saw my "Suites" boarding pass and personally escorted me pass the lines of other business class passengers, through the locked glass door separating Premium and Eco passengers...and straight into the pier for the plane's lower door 2L, pushing-in before the boarding Eco passengers! He escorted me up to the very door of the plane, introduced me to the head FA and wished me a pleasant flight.
The FA escorted me to my seat( 1A) and immediately took my jacket.
Then came the drinks orders. I went for a nicely chilled glass of Krug with some warmed nuts.
Afterwards, came the newspapers; magazines; slippers, eye-shades and socks; a black Givenchy sleep suit ( medium size for me); Ferragamo amenity kit; Bose noise canceling ear -phones; leather Menu folder....and finally a top-up of my Krug Wink

The view out of suite 1A.
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Interesting to note that each suite has this card placed on the side console:-
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Departure was on time. The take off itself felt powerful but strangely very quiet.
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Another drinks service was offered immediately after the crew were 'released'.
A FA came by, (SQ FAs always seem to kneel down to be on the same eye level as a seated passenger), and took the lunch orders; she also asked if I would like to be woken up for breakfast.
The head FA came around and we had a very chatty and jokey conversation. Not at all "robotic" ; as some have mentioned.

(The entire scanned menu is at the end of this trip report.)

Lunch service.
First came the Satay appetizer with peanut sauce. ( My favourite . Juicy and flavorsome.)
Sorry forgot to take a photo! Gobbled it up to quickly! Was going to ask for another portion. But with quite a few more courses to go. I decided not.

Chilled malossol caviar.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0687.jpg
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Place setting.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0688.jpg
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Watercress soup with pork and red dates
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0689.jpg
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Honey roasted assorted beets and frisee, spinach, wild rucola and walnut.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0690.jpg
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Nasi Padang.
(Indonesian style steamed rice with prawn sambal, lamb rendang, vegetable omelette and pickled vegetables)
Really tasty!
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0691.jpg
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Warm fig tart with honey-thyme ice cream, raspberry coulis.
I loved the honey thyme flavoured ice-cream
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0692.jpg
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Chesses.
(I decided not to have this)
Fruits.
( I decided not to have this)
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Coffee( Blue mountain) with pralines.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0693.jpg
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Time for bed.
I asked one of he FAs to put the bed down for me. While I went to change into my SQ Givenchy branded sleep-suit.
The mattress is totally separate from the seat. It drops down from the back wall. The side console in turn drops down to near the floor, to make way for the mattress.

The large toilet with drop down leather seating bench.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0699.jpg
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The bed in mood lighting.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0694.jpg
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View from the bed, showing how private it is.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0695.jpg
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Entertainment view from the bed.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0696.jpg
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I slept for a view hours and then watched a few of the hundreds of films/dramas/comedies/etc on offer.
The mattress was comfortably firm... but felt a bit too narrow for me.
I didn't go for the noodle soups, sandwiches or snacky nibbles on offer.

Soon we were nearing Singapore and the smell of coffee was in the air.
I ask the FA to re-position my seat as I went back to the toilet to freshen up.
(Apparently, one can also have breakfast in bed, on a tray.)

Breakfast.
Orange juice
Fresh fruit plate
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0697.jpg
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Choice of cereals or yoghurt
( I skipped this)
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Lobster dumpling noodle soup..
Assorted pastries
My usual, favored Blue mountain Coffee.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0698.jpg
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After a leisurely breakfast with a few more re-fills of coffee; the cabin was prepared for landing.
Approaching SIN.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0703.jpg
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No storm clouds to dodge this time around; which is unusual when coming into SIN.
The landing was smooth.
Docked into the new-ish Terminal 3 on time.

My ride from LHR:-
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0704.jpg


The SIN-HKG, HKG-SIN & SIN-LHR trips reports to come soon.

Pic of the amenity kit.
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http://i21.photobucket.com/albums/b259/xtra1/DSCF0748.jpg
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The whole scanned LHR-SIN menu:-


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26 replies: All unread, showing first 25:
 
User currently offlineEccc From United Kingdom, joined Oct 2009, 55 posts, RR: 0
Reply 1, posted (4 years 8 months 1 week 2 days 19 hours ago) and read 28816 times:
Support Airliners.net - become a First Class Member!

Great report - thanks. I'd love to fly Singapore suites - having flown EK suites this summer, both on their 777 & A380, I think Singapore is the only "upgrade" I can think of. I'd be interested to know what you think SQ has over EK in terms of their suite offerings (other than the price!), if you're able to make a comparison.

User currently offlineHOOB747 From United States of America, joined Nov 2006, 438 posts, RR: 0
Reply 2, posted (4 years 8 months 1 week 2 days 18 hours ago) and read 28566 times:

Wow, that is such a level of personal service, I'm not sure I could ever get used to all that attention (ha)! As a lifelong coach flyer, it would feel a bit odd. But it looks like you had a beautiful flight. And the food makes my mouth water. Thanks for the lovely photos, and nice descriptions.


747 Number One Fan from U.S.A
User currently offlineMtaabq From United States of America, joined Oct 2009, 81 posts, RR: 0
Reply 3, posted (4 years 8 months 1 week 2 days 15 hours ago) and read 27850 times:

Oh. Mah. Gawd. What an experience! I can only imagine "la vie" in First on SQ.

Thank you, thank you, thank you for providing us with that sumptuous little slice of what life is like at the front of the plane.

Yours is a lovely report and your pictures are excellent. Top marks for scanning and including the entire menu. That was a delight. I may print that out and take it with me next time I fly and I'll read it while I'm sipping my little cup of soda and munching salted peanuts back in Coach.

One can always dream. . . . .

Again, thanks for this TR.

Mike


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8483 posts, RR: 55
Reply 4, posted (4 years 8 months 1 week 2 days 15 hours ago) and read 27799 times:
Support Airliners.net - become a First Class Member!

Nice report & pictures, don't see too many on the SQ Suites.

Food and presentation lookds goot, though I would expect that.

What was the F load like?

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333,342
User currently offlineUlysse From France, joined Oct 2007, 17 posts, RR: 0
Reply 5, posted (4 years 8 months 1 week 2 days 15 hours ago) and read 27780 times:

Thank you for this very nice report!  Wink

SQ seems to have an excellent R product, though a bit expensive.



www.airlines.travelblog.fr
User currently offlineXtra1 From United Kingdom, joined exactly 9 years ago today! , 111 posts, RR: 2
Reply 6, posted (4 years 8 months 1 week 2 days 15 hours ago) and read 27770 times:

Hi,

Thanks for all the comments so far.

Quoting Eccc (Reply 1):
Great report - thanks. I'd love to fly Singapore suites - having flown EK suites this summer, both on their 777 & A380, I think Singapore is the only "upgrade" I can think of. I'd be interested to know what you think SQ has over EK in terms of their suite offerings (other than the price!), if you're able to make a comparison.

I can't comment on this. Never been on EK.

Quoting BA319-131 (Reply 4):
What was the F load like?

The load on this flight ( LHR-SIN)was rather light.
There were only 4 passengers in a 12 Suite cabin


User currently offlineAbrelosojos From Venezuela, joined May 2005, 5073 posts, RR: 55
Reply 7, posted (4 years 8 months 1 week 2 days 5 hours ago) and read 26714 times:

Thanks for a good read.

Interesting to note that SQ gives the same amenity kit that Kingfisher gives in J class. BTW, I love the smell of "Tuscan Soul".

Saludos,
A.



Live, and let live.
User currently offlineJayeshrulz From India, joined Apr 2007, 1027 posts, RR: 2
Reply 8, posted (4 years 8 months 1 week 2 days 1 hour ago) and read 26284 times:

whoa
what a beautiful trip?

Just a opinion,
If you were given SQ or EK to fly in suites, which one shall you chose? And why?
And really thanks!!
nice one.



Keep flying, because the sky is no limit!
User currently offlineLondonCity From United Kingdom, joined Nov 2008, 1453 posts, RR: 0
Reply 9, posted (4 years 8 months 1 week 1 day 20 hours ago) and read 25826 times:



Quoting Xtra1 (Reply 6):
The load on this flight ( LHR-SIN)was rather light.
There were only 4 passengers in a 12 Suite cabin

Yes, it's a great product but one which not a lot of passengers are willing to pay for as SQ tends to charge more for its R product (ie SQ's Suite accomm) than other carriers do for their F class.

I've heard from work colleagues that, sometimes, passenger loads in R class on this route can be as few as one.

Here's a flight check where this situation arose:

http://www.rtwman.co.uk/FE2009/Flights/flight_11.html


User currently offlineJayeshrulz From India, joined Apr 2007, 1027 posts, RR: 2
Reply 10, posted (4 years 8 months 1 week 1 day 19 hours ago) and read 25653 times:



Quoting LondonCity (Reply 9):
I've heard from work colleagues that, sometimes, passenger loads in R class on this route can be as few as one.

Well to be frank, my friend was doing the SIN-HKG trip and he said the F suite was empty!!
business was 40% full.Economy was rather light with 55% load factor.Somewhere in October.



Keep flying, because the sky is no limit!
User currently offlineXtra1 From United Kingdom, joined exactly 9 years ago today! , 111 posts, RR: 2
Reply 11, posted (4 years 8 months 1 week 1 day 18 hours ago) and read 25578 times:



Quoting LondonCity (Reply 9):
Yes, it's a great product but one which not a lot of passengers are willing to pay for as SQ tends to charge more for its R product (ie SQ's Suite accomm) than other carriers do for their F class.

Also...apparently, no mileage redemption or upgrades are allowed for travel in Suites 'R' class.
With 300% mileage earned in R class.

Quoting Jayeshrulz (Reply 8):
If you were given SQ or EK to fly in suites, which one shall you chose? And why?

I have no experience traveling with EK; but have seen their 'suite' FC product.
I would say I would go for the SQ product over EK.
1. The SQ suites are bigger with higher walls.
2. The SQ bed is a proper flat and even mattress; not a seat to bed configuration as in the EK suites.
3. The SQ suites are on the lower deck; thus giving a more spacious feeling.

The great thing about the SQ service, is that they are generally very consistent.


User currently offlineB747forever From Sweden, joined May 2007, 17050 posts, RR: 10
Reply 12, posted (4 years 8 months 1 week 1 day 18 hours ago) and read 25565 times:

Great TR

For sure it is a amazing experience to fly in R class. Would love to do that one day.

Food looked really fresh.

Looking forward for the next part.


Thank you for sharing

B747forever



Work Hard, Fly Right
User currently offlineKurt From United States of America, joined Oct 2001, 417 posts, RR: 0
Reply 13, posted (4 years 8 months 1 week 1 day 15 hours ago) and read 25234 times:

Nice report! I love the complete scan of the menu and wine/drinks list, too. I hope Gordon Ramsay wasn't in the galley berating the flight attendant as she prepared the meals: "You donkey! That looks like absolute s*#^!"

User currently offlineChristao17 From Thailand, joined Apr 2005, 938 posts, RR: 8
Reply 14, posted (4 years 8 months 1 week 23 hours ago) and read 24325 times:

Looks like SQ is keeping their tradition of excellent First Class service intact. Thanks for sharing.


Keeping the "civil" in civil aviation...
User currently onlinePellegrine From United States of America, joined Mar 2007, 2340 posts, RR: 8
Reply 15, posted (4 years 8 months 1 week 2 hours ago) and read 23360 times:

Nice TR.

They offer up some nice bibs on this flight. I'd be getting DRUNK...



oh boy!!!
User currently offline9VSIO From United Kingdom, joined Dec 2006, 708 posts, RR: 2
Reply 16, posted (4 years 8 months 4 days 18 hours ago) and read 22385 times:
Support Airliners.net - become a First Class Member!



Quoting Xtra1 (Thread starter):
However, I was slightly disappointed that we were not able to use Virgin's private security lane.
Also, one can no longer use the Virgin Clubhouse.
This WAS a great perk if you have a SQ PPS card.

It also used to be a perk if you were just Krisflyer Gold. However, they will still let you in if you are travelling on VS (last I heard) but no guest privs. It has always been a surprise to me that VS won't let SQ use their private lane. But I suppose that VS really wants to protect their Upper Class product.

Quoting Xtra1 (Thread starter):
A FA came by, (SQ FAs always seem to kneel down to be on the same eye level as a seated passenger), and took the lunch orders; she also asked if I would like to be woken up for breakfast.

I for one, am fulling in favour of the F/A kneeling to your eye level. For one, it means that less volume has to be used when communicating, thus not disturbing other pax. It also gives a less intimidating and more personal stance. If only other carriers would do this as well...

Quoting Jayeshrulz (Reply 10):
Well to be frank, my friend was doing the SIN-HKG trip and he said the F suite was empty!!

I've heard that most people who fly R to HKG do it mainly for the experience of flying R. After all, the flight is only 3 hrs long and many of the excellent features of the suites will not be able to be utilised in such a short time. J is already good enough!

Quoting Xtra1 (Reply 11):
Also...apparently, no mileage redemption or upgrades are allowed for travel in Suites 'R' class.

Last I heard, staff members, even the top brass, were not allowed to travel for free in R.

Were your PJs black with a gold stripe or a horrid brown with a black stripe?

Great TR! Time to go read part 2.



Me: (Lining up on final) I shall now select an aiming point. || Instructor: Well, I hope it's the runway...
User currently offlineCrdaus From Australia, joined Jan 2006, 142 posts, RR: 2
Reply 17, posted (4 years 8 months 5 hours ago) and read 21221 times:

On a recent trip to BKK from MEL, a trip I usually do in "F", I chose SQ "J" because the fare had been heavily discounted as a promotion for the introduction of the A380 service between MEL and SIN. I had never travelled in the new SQ "J" product before, but many times in "F" on all SQ jets except the A380. Well, I couldn't tell the difference between the "J" service on the 777-ER an the "F" service on the 777-ER, except no DOM or Krug in "J" of course. Then on the return journey SIN-MEL on the A380, the "J" service was even better than that on the 777-ER. Since SQ food is not that great in either "F" or "J" and the new "J" seat is just as comfortable as the 777-ER "F" seat, I have decided I will never pay the premium to travel SQ "F" again, now that the 744 service has been withdrawn from MEL. And as for paying even more for SQ "Suites" - well, you have got to be kidding! There is just not enough service differential to warrant the huge price difference.

I note that SQ has been offering one-way "Suites" fares to SIN from MEL or SYD at an unusual 50% of the round-trip fare. Could this be the start of reduced pricing for "Suites"?


User currently offlineMadameConcorde From San Marino, joined Feb 2007, 10873 posts, RR: 37
Reply 18, posted (4 years 7 months 3 weeks 3 days 12 hours ago) and read 19731 times:

A very nice trip report on this most exclusive service with beautiful pictures.

You could not get to use the Private Room in the First Class Silver Kris Lounge at T3 as you flew the other way.

For having tried both, I will say this is now the best service in the sky ever after the now defunct Air France Concorde on board service. You don't fly as fast, you enjoy sleeping in the sky plus the other luxuries offered by this unmatched on board service.

The SQ380 R Suites is a product you certainly will easily get used to if you get the chance. I wish you many more such flights.



There was a better way to fly it was called Concorde
User currently offlineinfinit From Singapore, joined Jul 2008, 536 posts, RR: 1
Reply 19, posted (3 years 10 months 3 weeks 4 days 18 hours ago) and read 14303 times:

Sorry for digging this one up but I came across your wonderful TR and there aren't many for SQ's R product.

Was wondering if there is any tangible difference between the catering in SQ F and R or ar they about the same? Never been on R so far.


User currently offlineMadameConcorde From San Marino, joined Feb 2007, 10873 posts, RR: 37
Reply 20, posted (3 years 10 months 3 weeks 4 days 16 hours ago) and read 13995 times:

Quoting infinit (Reply 19):
I came across your wonderful TR and there aren't many for SQ's R product.

You will probably find a good number of Singapore Airlines R Suites trip reports in the trip reports section of the SQTalk forums. Try and see what's there.   

LHR-SIN-LHR are the best fligths that will allow those lucky enough to fly in the Suites to get the best of them due to the duration of the flight.



There was a better way to fly it was called Concorde
User currently offlineJL418 From Italy, joined Jun 2009, 493 posts, RR: 6
Reply 21, posted (3 years 10 months 3 weeks 4 days 16 hours ago) and read 13906 times:

Thanks Xtra1 for your report, it was great to see how SQ's suites look like.
I'm the sort of person who, I think, will always take the right turn while boarding a 747 so TRs like yours are, for me, the only chance to see how F looks like!

...And yes, I'm dying of envy.  


User currently offlinefca767 From United Kingdom, joined Nov 2006, 1739 posts, RR: 1
Reply 22, posted (3 years 10 months 3 weeks 4 days 15 hours ago) and read 13767 times:

Quoting Mtaabq (Reply 3):

Yours is a lovely report and your pictures are excellent. Top marks for scanning and including the entire menu. That was a delight. I may print that out and take it with me next time I fly and I'll read it while I'm sipping my little cup of soda and munching salted peanuts back in Coach.

One can always dream. . . . .

Again, thanks for this TR.

Nice Report! Nice Pics, Also MTA you can be in Coach on Singapore and get lovely food, I think they even brought glasses of wine through from business class once  


User currently offlineoa260 From Ireland, joined Nov 2006, 26844 posts, RR: 58
Reply 23, posted (3 years 10 months 3 weeks 4 days 14 hours ago) and read 13561 times:

Nice report and photos , agree with you about the SQ lounge LHR its dated having been there a few times.

I loved the pics of the suites.

OA260


User currently offlineiainbhx From United Kingdom, joined Dec 2008, 242 posts, RR: 0
Reply 24, posted (3 years 10 months 3 weeks 4 days 13 hours ago) and read 13362 times:

Quoting MadameConcorde (Reply 20):
LHR-SIN-LHR are the best fligths that will allow those lucky enough to fly in the Suites to get the best of them due to the duration of the flight.

I have LHR-SIN-MEL all the way in Suites on December 16/17. I promise to try and do a trip report and take photos.

Coming back in C - BNE-SIN, then SIN-LHR. If I really like Suites, I might ask how much extra to upgrade the SIN-LHR. There again, I've been very comfy in C on the A380 in the past.



iainbhx
25 MadameConcorde : Don't hesitate to upgrade to Suites if you can afford it. It's the best way to fly!!!!
26 Post contains images T8KE0FF : I was lucky enought to experience this last year. You bought back some great memories. Great read, thank you.
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