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SYD-SIN On Board SQ's B772ER J Class  
User currently offlineCathay Pacific From Australia, joined May 2000, 1864 posts, RR: 1
Posted (4 years 6 months 2 weeks 1 day 22 hours ago) and read 9447 times:

It had been 9 years since I last flew with SQ, so I was rather excited about this trip

Flight Number: SQ220
Registration: 9V-SVN
Aircraft: Boeing 777-200ER
Gate: G58
Flying time: 7hrs40min
Scheduled Dept Time: 08:15
Actual Dept Time: 08:40
Scheduled Arrival Time: 13:15
Actual Arrival Time: 13:12
Takeoff Runway: 34L

SQ checkin is at isle K


Check-in Counters
Rather quiet that morning, checkin was completed within 5min with the help of a very cheerful lady.




E-ticket, boarding pass and express card for going through immigration


Right after immigration.












Still too early to board




Let's pay Silver Kris Lounge a visit


General Seating area


Food and drink selection






My 1st breakfast for the day




Boarding time






To be honest, I was rather disappointed to see my flight being changed from a 77W to a 773 to a 772ER. But hey, I get to experience the Spacebed as well, what more could I ask for?










My favourite pre-take off drink....Orange Juice


Noise canceling headphone




My 2nd breakfast.














Econ Cabin






Rear Galley


A TR won't be completed without some lav pics.












Time for some mid-flt munchies






Or some lunch before landing?










Approaching Singapore


Sign of nearing Singapore






Welcome to Singapore









Overall, it had been a wonderful flight, who cares about those robotic smile, at least they were providing great services. Catering was nice, not spectacular but on par with many other airline's J catering.


cathay pacific, now you're really flying
6 replies: All unread, jump to last
 
User currently offlineSQ_EK_freak From United Kingdom, joined Dec 2000, 1633 posts, RR: 20
Reply 1, posted (4 years 6 months 2 weeks 1 day 19 hours ago) and read 9024 times:

Great visual report! But let me share my two big gripes with SQ:

1. I really don't understand how SQ gets away with those ridiculously flimsy amenity kits in Business Class! I mean those would pass in Economy, but in a premium cabin it really is shameful. And on a premium route like Sydney-Singapore to boot.

2. The presentation of the savory nuts service is weak. If even American carriers manage to serve them heated in ceramic bowls, why can't SQ? I mean I think we at EK could use some improving with the way we serve nuts, but SQ's way of doing it is unacceptable in Business Class I think.

Also two smaller things, those 772ERs look to be getting old and the Spacebeds are starting to look outdated though I do understand that its no longer their flagship product, and the new premium cabins do look amazing. Though it looks as though on your flight they mixed and matched the old product with the new - the pillow on your seat looks to be from the new product, and parts of the silverware and cutlery seem to be from both the old and new. Looks a bit disjointed to me, would have looked better off if they just stuck to the standard Spacebed age product - everything would jive with each other at least.

OK gripe over. Apart form that looks like you had a standard good flight on SQ, glad you enjoyed it!



Keep Discovering
User currently offlineThai744 From Australia, joined Jun 2004, 294 posts, RR: 0
Reply 2, posted (4 years 6 months 2 weeks 1 day 14 hours ago) and read 8322 times:
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Quoting SQ_EK_freak (Reply 1):
1. I really don't understand how SQ gets away with those ridiculously flimsy amenity kits in Business Class! I mean those would pass in Economy, but in a premium cabin it really is shameful. And on a premium route like Sydney-Singapore to boot.

2. The presentation of the savory nuts service is weak. If even American carriers manage to serve them heated in ceramic bowls, why can't SQ? I mean I think we at EK could use some improving with the way we serve nuts, but SQ's way of doing it is unacceptable in Business Class I think.

Yep, agree with these 2 points 100%.

I flew SQ biz 4 years ago between SYD - SIN (ok, it was on a 744, so same-same but different), but NOTHING has changed - even the menu was exactly the same as in this TR.

Nice TR though - thanks for posting it.


User currently offlineMtaabq From United States of America, joined Oct 2009, 81 posts, RR: 0
Reply 3, posted (4 years 6 months 2 weeks 1 day 13 hours ago) and read 8280 times:

Thanks for a lovely TR with excellent commentary and pictures.

I never, ever tire of reading the trip reports here on A*Net. My thanks to everyone who posts a TR. You give me a glimpse on board airlines and airplanes on which I might never fly. It's also quite fun to read of compliments, gripes and complaints with service, meals and food in the premium class cabins (or any cabin class, for that matter) not only from the original poster but in the replies as well. Combing through the A*Net site is always the fun part of my day.

Everybody, fly safely.

Mike
(mtaabq)


User currently offlineDocPepz From Singapore, joined May 2001, 1969 posts, RR: 3
Reply 4, posted (4 years 6 months 2 weeks 1 day 4 hours ago) and read 7686 times:



Quoting SQ_EK_freak (Reply 1):
1. I really don't understand how SQ gets away with those ridiculously flimsy amenity kits in Business Class! I mean those would pass in Economy, but in a premium cabin it really is shameful. And on a premium route like Sydney-Singapore to boot.

SQ found that the demand for amenity kits wasn't there and most pax would rather walk to the lavatory to get what they need, instead of taking the whole amenity kit into the toilet.

In PCL where they do provide amenity kits, my SQ contacts tell me that more often than not, most of them are just thrown on the floor by the end of the flight.

Quoting SQ_EK_freak (Reply 1):
2. The presentation of the savory nuts service is weak. If even American carriers manage to serve them heated in ceramic bowls, why can't SQ? I mean I think we at EK could use some improving with the way we serve nuts, but SQ's way of doing it is unacceptable in Business Class I think

For the new cabin products, the nuts are presented in a bowl.

Quoting SQ_EK_freak (Reply 1):
Also two smaller things, those 772ERs look to be getting old and the Spacebeds are starting to look outdated though I do understand that its no longer their flagship product, and the new premium cabins do look amazing. Though it looks as though on your flight they mixed and matched the old product with the new - the pillow on your seat looks to be from the new product, and parts of the silverware and cutlery seem to be from both the old and new. Looks a bit disjointed to me, would have looked better off if they just stuck to the standard Spacebed age product - everything would jive with each other at least.

This flight was meant to be refurbished 773 but was downgraded to 772 for Northern Winter. SQ is desperately short of 77Ws and I'm sure they wished they ordered more!


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8483 posts, RR: 55
Reply 5, posted (4 years 6 months 2 weeks 1 day 4 hours ago) and read 7680 times:
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Nice pictures, thanks for sharing.

Food presentation (bar the nuts) looks good, plenty of it too, you won't go hungry!

Quoting Cathay Pacific (Thread starter):
To be honest, I was rather disappointed to see my flight being changed from a 77W to a 773 to a 772ER

- I would have been disappoimnted too, the 772's are geting a bit dated now, those J seats really are not up to scratch on longer routes like this, especially when they run a 380 in there with the the excellent J cabin.

Quoting SQ_EK_freak (Reply 1):
1. I really don't understand how SQ gets away with those ridiculously flimsy amenity kits in Business Class! I mean those would pass in Economy, but in a premium cabin it really is shameful. And on a premium route like Sydney-Singapore to boot.

2. The presentation of the savory nuts service is weak. If even American carriers manage to serve them heated in ceramic bowls, why can't SQ? I mean I think we at EK could use some improving with the way we serve nuts, but SQ's way of doing it is unacceptable in Business Class I think.

- Agreed, quite poor and so easy to rectify.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333,342
User currently offlineCathay Pacific From Australia, joined May 2000, 1864 posts, RR: 1
Reply 6, posted (4 years 6 months 2 weeks 1 day 3 hours ago) and read 7579 times:

Thanks guys for all the comments.

I do agree that the dining ware and glasses they use were not very standardized, making it a bit odd when the dining ware were the new ones, then you suddenly see a glass with the old Raffles Class logo but then, I don't think many ppl would care about this except for us aviation maniac....hahaha

I've also posted my connecting flight TR on board the 77W from SIN-HKG, do have a look and leave a comment if you have time  Smile

Cheers



cathay pacific, now you're really flying
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