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EVA On Impulse? SIN-TPE Vv BR 77W Business/Premium  
User currently offlineEconojetter From Malaysia, joined May 2001, 430 posts, RR: 5
Posted (4 years 9 months 2 weeks 5 days 9 hours ago) and read 32767 times:

EVA on impulse? SIN-TPE vv BR 77W Business/PremiumEconomy + Novotel Taoyuan



21 Dec 2009

The night before, I had more or less decided that it was not going to happen.
Just a day earlier the prospect of a fly-for-fun trip had emerged. I had spotted the latest edition of Verve – EVA Air’s inflight magazine (that I had taken from the Evergreen Laurel Hotel in Penang a week ago) – lounging nonchalantly atop my unruly stack of printed matter. One thing led to another. Soon I was logged into my Evergreen Club account I had not even thought about in nearly a year to see if my little stash of miles was still there. Good news. I had enough for a one-way regional upgrade. The pinch was that a good half of them were ten days from expiration. With my annual leave fully depleted, I had one last window to make use of them – Boxing Day weekend, and how about a Saturday night at Taoyuan airport. Annoyingly the return flight to Singapore on the 27th had shown zero availability except for Business Class, which would have inflated the overall cost to nearly twice as much as the amount I had originally envisioned. I had spent two more hours toying with various alternatives – going through HKG, MFM, BKK, SGN, KUL, but in the end I had not found a satisfactory passage, price- and timing-wise, for the return. So I had gone to bed wishing I had never laid eyes on the magazine.
Yet on this Monday afternoon, December 21st, I found myself visiting the EVA website again, perhaps hoping to see that the outbound flight had filled up as well so that I could truly lay the idea to rest. Not a chance. Because all of a sudden there were seats available in Elite (EVA’s premium economy) on the return. Ten minutes on, I had booked myself an impulse trip.


What have I done. Confirmation email minutes after two phone calls and an online booking

I have known you forEVA

I boarded my first ever EVA Air flight 15 years ago, close to midnight at Newark’s Terminal B on a clear December evening. I remember walking down the aisle of the jumbo and being surprised by a wall where I had expected to see many more rows of seats, and then being awash in the thrill of flying on a combi aircraft for the first time. Wilson, my best buddy who was traveling with me on BR31 EWR-SEA-TPE after which he would connect to the SIN-bound flight and I to the SZB-bound one, was absolutely charmed by all the eye-popping green and strokes of glowing orange here and there. Wilson, whose tuition was being sponsored by the formidable Singapore Airlines and who would subsequently have to work for them, fell quite hard for the girl-scout earnestness of the EVA girls. Singapore girl who? He answered.
To me, the EVA design bordered on the comical, and I thought the plastering of Hello Kitties years later on a couple of their planes was very much in line with the airline’s projected image. One might even ask why that relationship didn’t happen sooner. But most importantly to me, EVA was excellent value, especially in Evergreen Deluxe (originally christened Economy Deluxe).
In the new millennium, they took the eye-popping green from all the cabin crew uniforms and trays and splashed it on the aircraft bellies instead. The look of the EVA girl matured and mellowed. Wilson would not have approved.
It had been more than four years since my last flight with them. What had kept me away? Mostly a change in location and flying patterns. But it certainly did not help that they had gradually cut down their frequencies to KUL and SIN. For example, where SIN used to see twice daily (or nearly), they now flew less than daily.

Pre-flight, 26-Dec-2009

This morning I was excited to get reacquainted with the airline.


Automated email reminder 3 days before flight. Main course for the lunch service can be pre-selected online from a small list of signature dishes

The taxi ride was uneventful. I played with my newly acquired compact digital camera. For years I had balked at lugging around camera equipment while on trips. But this time I felt the itch of a trip report and finally yielded to it despite my misgivings about being the snap-happy nutjob in 7H. To the salesperson the evening before at a shop in the electronics temple known as Sim Lim Plaza I had asked for a “small small” camera. Now I was playing with it, trying to master the art of discreet and drive-by snapping.


Are we there yet? Passing under the Changi south taxiway crossing


Drop-off at Changi Terminal 1. Not apparent here, but there is ongoing renovation work in the background


No! No spotting… my hands are shaking


SATS Premier check-in

Check-in at the SATS Premier check-in lounge in Changi Terminal 1 hit a tiny roadblock. I asked to change to a window seat and was told that it would take a while because the EVA system was down. Still, it was a perk to be seated while the staff flipped through a register, stamped this, crossed that and finally presented me with a handwritten (in four different ink colors!) boarding pass. On the other side of the check-in lounge was a guarded frosted-glass sliding door, the looks of which implied some sort of priority immigration lane. Except I was met on the other side by no fewer than five lines for exit immigration. A quick glance to the right and I understood that it had merely been a shortcut to the regular departures area. Gotcha!

SATS Premier Club Lounge



The lounge contained the usual: lounging seats, computers, a buffet, a few service staff; and no guests in sight when I entered. Along one of the walls was a row of electrically-operated massage chairs. Deeper inside the lounge was an area reserved for First Class passengers. What might possibly have been a view of the tarmac was now covered from the outside no thanks to the ongoing renovation of the terminal. In the corner, a regional news channel was flashing footage of a Delta/Northwest A330; the box was on mute on nearly so, but the text and the ticker provided a concise and sickening update on the developing story. The man had intended to blow up the aircraft.


Internet stations


First class area


Massage chairs in a ‘forest’. No birdsong though and thankfully no insects either

Approaching the row of massage chairs, I discovered the only other guest in the lounge at this time and he was in blissful oblivion. He barely seemed conscious as the chair he was in whirred and rattled away. The massage looked rather violent. Absent the mechanical noise, he was the picture of someone having a rapturous fit. I have to try that, I thought. And so I did. The default 20-minute full body program left me with a headache from all that bouncing.


Buffet area. Fruit, salad, shrimp appetizer, grape-orange-emmenthal skewers, bread, fried vermicelli, chicken, nasi lemak, duck congee, cakes etc.

It was about that time too that more guests, including a family of Arabs taking the Saudi Arabian flight (I assumed) to Jakarta, started arriving. As I moved to a nearby pair of lounge seats, a woman from the family helped a limping elderly woman, quite possibly her mother, onto one of the massage chairs. It appears they were no stranger to such contraptions, because it was clearly not the default 20-minute full body program they selected. Otherwise the old dear would have been seeing stars in an instant.


My snack: Beer, shrimp appetizer, fruit-emmenthal skewer, fruit cup, duck congee


Departures. Air Zimbabwe to Kuala Lumpur!

As I took my last few swigs of the beer, it became obvious (even for someone, like me, seated facing away from the massage chairs) that the dear old lady was enjoying her chair very much. Naturally, as we have all been taught to be polite, no one appeared to hear anything. I beg your pardon, what was it you said? Lovely weather. My oh my, look at the time. I’m afraid we must be leaving now.

BR226 SIN-TPE
Sched dep: 13:10
Sched arr: 17:40
Acft: Boeing 777-300ER
Reg: B-16702



Oh yes, ladies and gentlemen, it’s here.

As I walked towards gate D44 against a stream of passengers, the mix of Taiwanese and local accents led me to suspect that the aircraft had already arrived. Nearer to the gate, a glimpse of something bright green confirmed it. I had planned to photograph the BR 77W as it pulled into the gate but it arrived a little early.


Changi T1 renovation. Will there be a view after they are done?


The ship

Upon boarding I was shown to my window seat in the first row of the 18-seat second Premium Laurel cabin. The neighbor to my right, a mature gentleman, had already settled in and was completely absorbed in his reading. Seated behind me was a younger gentleman, trendily coiffed and most likely in his twenties. The passenger count in this cabin remained at three throughout the flight; I found it remarkable the seats had been assigned in this manner. Less walking for the crew perhaps. As we neared pushback time and I was about to ask to switch to another seat, one of the cabin crew approached my neighbor and invited him to move into any of the unoccupied seats. It was apparent from the tone and content of their brief conversation that she had met him before. He moved across the aisle and, throughout the flight, remained immersed in his reading and even declined lunch.


Premium Laurel on the 77W. Six abreast. 61” pitch. A total of 42 seats in two cabins


Legroom


RR-powered CX 773 pulls in. Ours is bigger than yours


Menus


Nice. And no accidents in translation. Well done

Standard pre-departure service. Juice or water (but in a real glass!). Wet wipe (practical but not so classy). Newspapers, blanket, menus. Different cabin crew whizzing back and forth, dropping off the various items. I vaguely recall a visit from the purser to offer a personal welcome, but one so perfunctory that it barely registered. Such a contrast from the one business class upgrade experience I had on a similar flight more than a decade ago. I still remember how the purser worked the tighter aisle of the 767, presented my dad and I with a gift, and as much of a rush as she was in, asked about us in addition to delivering the standard ificanbeofanyassistancepleaseletmeknow. For a moment, this 77W cabin felt a little too wide and too impersonal.

Pushing back around 20 minutes behind schedule, the flight crew must have been in a hurry to get going. Roaring down 02C, the 77W rotated almost abreast of the south crossing, barely 25 seconds into the takeoff roll.


Early rotation. Wheels off the ground just past the south crossing


And up we go. View of T2 and T3


A good lashing as we smack into rain clouds

I had set my mind on enjoying the food and the hardware. Aperitif? Champagne, of course, as it was on the menu. What would they serve with that I wondered. Nuts? Rice crackers?
Or so I thought. The service protocol, as I was to experience, would be on fast forward today. I heard “Cabin crew service check.” An EVA girl appeared with a stack of linen. Table out right away, linen on. Blink. Tray with the appetizer. Blink. Water was being poured into a glass. Whatwouldyouliketodrinksirwehaveredwinewhitewine? Uhh… you… uhh… have… uhh… champagne? Blink. Blink. The champagne appeared on the tray and I had been served some bread. Then she left. Which girl? I don’t know. Was there just one? Were there two? Was there one with four arms?


First course. Smoked salmon and chicken breast with salad. Multi-grain bread. Champagne

Luckily for old me, the pace slowed after the first course. I deliberately took my time with the appetizer. I needed the time to collect my thoughts and sort out the initial blur. The smoked salmon and chicken breast were tasty. The accompanying salad was fresh enough and the citrusy soy-based dressing refreshing. While the cabin crew did not overtly rush the meal service, it was clear that they were not going to encourage me to stretch it out. No refills of anything were offered. It seemed pretty quiet for the gentleman behind me as well. Empty plates were quickly noticed. One EVA girl would stop by, keyibangninshoulemaa (can I clear this for you?) or ninyongwanlemaa (are you done with this?), and the plate would be whisked away. After the main course, the tray was taken away and the cheese plate and the fruit plate were served. The cheese plate should really be called the I-don’t-actually-like-real-cheese special, but this is Asia. The Boursin cheese spread made an excellent dip for the carrot and celery sticks. Half-expecting a thimble-sized sweet (because it just said “sweet” on the menu), I was pleasantly surprised by the size of the pre-plated dessert serving. Three types of sweet. By this time, I could have done with just a little bite of each item. But they were all quite quite delicious. Soon after, a spotless dish returned to the galley.


Main course. Braised soya duck breast. Tasty


Cheese and crackers, fresh and juicy slices of fruit


Sweet indulgence: Meringue cake, fruit tart and buttery almond cookies. Tea with lemon

The inflight entertainment was AVOD but I found the selection to be rather thin. I broke out the noise-canceling headset (Sennheiser, according to their website) and suddenly realized why newer headphone jacks had three holes and what I had been missing not ever having tried noise-canceling headsets; it worked wonderfully.


Seat controls


“Sleep” pre-set. Not flat but comfortable enough

I had nearly 2h30m to go on this 4h20m flight and not much else to distract me. The cabin crew did not seem a particularly warm bunch on this flight. So I decided to take a nap. Pressing on the “Sleep” preset did not make the seat a flat bed. For whatever reason, pressing the recline button at this point did not command it to recline any further, but instead lowered the legrest. Not a big deal. I slept for over an hour and then woke up to find a delicious packet of Japanese-style otsumami on the middle armrest. I was asked if I wanted a drink. Then it was again quiet time until landing.


Sunset across two windows. What a luxury

Outside of baggage claim, the immediate task was to find out how to get to new Novotel Hotel at Taoyuan. I don’t know the hotel shuttle schedule but you can take the airport bus towards the Aviation Museum, said a friendly lady at the airport information counter, if you run you might get the one that leaves just about… now. I sprinted. Not fifteen minutes later, I stepped into the handsome lobby of the new Novotel Taoyuan.

End of first half.

20 replies: All unread, jump to last
 
User currently offlineAirpearl From Malaysia, joined May 2001, 952 posts, RR: 26
Reply 1, posted (4 years 9 months 2 weeks 5 days 7 hours ago) and read 32767 times:

Hi Econojetter,

Nice to see a trip report from you! And a hilarious one too. Well done! EVA Air trip reports are surprisingly rare. Thank you for sharing your flying Christmas trip with us (even if BR looks a little patchy here) - looks like quite a number of us were on the move.  Smile


Quoting Econojetter (Thread starter):
Ten minutes on, I had booked myself an impulse trip.

Fantastic. Some of my best trips have been made at the spur of the moment.

Quoting Econojetter (Thread starter):
For years I had balked at lugging around camera equipment while on trips. But this time I felt the itch of a trip report and finally yielded to it despite my misgivings about being the snap-happy nutjob in 7H.

I'm sorry to tell you that there's no going back...

Quoting Econojetter (Thread starter):
The massage looked rather violent. Absent the mechanical noise, he was the picture of someone having a rapturous fit. I have to try that, I thought. And so I did. The default 20-minute full body program left me with a headache from all that bouncing.

LOL... you're a glutton for punishment, aren't you?

Quoting Econojetter (Thread starter):
Departures. Air Zimbabwe to Kuala Lumpur!

Wow, I didn't know that. Or is that Mrs Mugabe off on one her frequent shopping trips again?

Quoting Econojetter (Thread starter):
Premium Laurel on the 77W. Six abreast. 61” pitch. A total of 42 seats in two cabins

Not a bad looking cabin for J.

Quoting Econojetter (Thread starter):
While the cabin crew did not overtly rush the meal service, it was clear that they were not going to encourage me to stretch it out.

I am surprised at the rushed service considering the longish flight time to TPE and empty cabin. I'd be disappointed.

Quoting Econojetter (Thread starter):
Pressing on the “Sleep” preset did not make the seat a flat bed. For whatever reason, pressing the recline button at this point did not command it to recline any further, but instead lowered the legrest.

Interesting... I would have expected the seats to go angled-flat at least since these 77Ws operate European and U.S. routes.

Thanks for the excellent report so far. Look forward to the return  Smile

Regards
airpearl


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 2, posted (4 years 9 months 2 weeks 5 days 6 hours ago) and read 32767 times:

Mr Econojetter,

If it weren't for this TR, I would never have known you possess such with in your writing... for instance...

Quoting Econojetter (Thread starter):
Was there just one? Were there two? Was there one with four arms?

LOLOL!!!!! I laughed so hard at this one!

EVA has always come off to me as a very "obiang" (I am not sure of this term is used in M'sia) airline with their rather off-beat and gaudy colour choice and fashion sense. I somehow much prefer the older Euro-white c/s on their aircraft because the green uniform was eye-jarring enough. But NOOOOOOO... they had to go spalsh it all over their revise corporate livery!

But thankfully, the green on their FAs' uniforms has also taken a more subdued colour tone and they do not look as "ah lian" as before. Even the Feng Fei Fei Everest-high shoulder pads are gone! Thank god... They really looked like supermarket check-out girls.

But this "obiang" quirk is what makes EVA so endearing, like how Phua Chu Kang is to us Singaporeans. Hate him or love him, we all laugh at his jokes in the closet. Just like EVA, as I sneer at it with my nose high up in the clouds, I secretly take a 2nd glance, smiling at the off beat fashion which has become so quintessentially Taiwanese...

Quoting Econojetter (Thread starter):
Main course. Braised soya duck breast. Tasty

As off-colured they are perceived to be, I do see a lot of methodical Japanese service protocols like how they contain part of the main dish in wax paper to prevent the rice from getting soggy. Very ANA!  Smile



Welcome to my starry one world alliance, a team in the sky!
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 3, posted (4 years 9 months 2 weeks 5 days 5 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!

Hi Econojetter,

Thanks for posting, a very enjoyable ready, do like your style, had a good laugh at a few of your comments.

Quoting Econojetter (Thread starter):
The passenger count in this cabin remained at three throughout the flight; I found it remarkable the seats had been assigned in this manner. Less walking for the crew perhaps

- Yes, quite odd to place 3 people so close in an open cabin!

Food looks ok as does presentation.

Not keen on the seat colours, makes the cabin look a little drab.

Sounds like the service was a bit missing, shame, always expect better from Asian carriers in J.

Look forward to the return.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineFlightsimboy From Canada, joined Sep 2005, 1295 posts, RR: 4
Reply 4, posted (4 years 9 months 2 weeks 4 days 22 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!



Quoting Econojetter (Thread starter):
The massage looked rather violent. Absent the mechanical noise, he was the picture of someone having a rapturous fit. I have to try that, I thought. And so I did. The default 20-minute full body program left me with a headache from all that bouncing.


It appears they were no stranger to such contraptions, because it was clearly not the default 20-minute full body program they selected. Otherwise the old dear would have been seeing stars in an instant.

Too funny!! I almost thought I was reading a report by Ryanair!!  Silly You must be really lucky to have flown on that EVA AIR Boeing 777-300ER Waves scheme!! Nice.


User currently offlineEconojetter From Malaysia, joined May 2001, 430 posts, RR: 5
Reply 5, posted (4 years 9 months 2 weeks 4 days 15 hours ago) and read 32767 times:

Thank you all for reading and posting your comments.

Quoting Airpearl (Reply 1):
looks like quite a number of us were on the move. Smile

Yes indeed. I guess we can call it peer pressure.  Wink

Quoting Airpearl (Reply 1):
Fantastic. Some of my best trips have been made at the spur of the moment.

I have to tell you I felt like such a bad@ss when I went ahead and did it. Flying just for the fun of it. Felt like I had just crossed over to the "bad" side.

Quoting Airpearl (Reply 1):
I'm sorry to tell you that there's no going back...

I'm doomed, thank you very much. BUT... you are not going to see an SLR around my neck in a plane anytime soon.

Quoting Airpearl (Reply 1):
LOL... you're a glutton for punishment, aren't you?

Nahh... just curiosity. Plus it was free.

Quoting Airpearl (Reply 1):
Wow, I didn't know that. Or is that Mrs Mugabe off on one her frequent shopping trips again?

Could be. Her posse could probably fill a 762. I read on their website that it was supposed to be HRE-SIN-PEK, then there was a thread on A.net that it was going to be HRE-KUL-PEK instead. Trip report from you sometime? Big grin

Quoting Airpearl (Reply 1):
Interesting... I would have expected the seats to go angled-flat at least since these 77Ws operate European and U.S. routes.

It's presented as an angled-flat on their website. Maybe I should have reset the seat to landing position and then pressed the recline button (instead of the "sleep" pre-set) all the way. Too bad I thought of that after I had disembarked.

Quoting Ryanair!!! (Reply 2):
But this "obiang" quirk is what makes EVA so endearing,

Haha... I know the expression. I know what you mean. Most of that quirkiness that made them special has disappeared, which is a bit sad. It's funny how things that seemed dreadful become things that I miss. I'm getting sentimental.
Just so everyone knows which uniform we are talking about:
http://www.uniformfreak.com/1evaair.html

Quoting Ryanair!!! (Reply 2):
I do see a lot of methodical Japanese service protocols like how they contain part of the main dish in wax paper to prevent the rice from getting soggy. Very ANA! Smile

iirc, they did engage NH when they started up. I remember the cabin crew used to stand in front of their respective cabins and bow in unison after the landing announcement. They might have done it too before starting inflight cabin service (or I'm confusing it with what I see on the Japanese carriers). The BR cabin crew don't do that anymore.

Quoting BA319-131 (Reply 3):
Not keen on the seat colours, makes the cabin look a little drab.

Back when they had just unveiled the cabin design, seeing these colors was a relief. They could have gone with the corporate green for the seats and orange for the shells. Of course now we can see that the airline went through some sort of subtlety school at the start of the millenium. I actually quite like the colors in the Elite cabin.

Quoting BA319-131 (Reply 3):
Sounds like the service was a bit missing, shame, always expect better from Asian carriers in J.



Quoting Airpearl (Reply 1):
I am surprised at the rushed service considering the longish flight time to TPE and empty cabin. I'd be disappointed.

Yes indeed. It was a lot less intimate than I had expected. Actually there were one or two cabin crew who came across a bit warmer but unfortunately they were not the ones serving our cabin. So one can definitely say that the service delivery is uneven. The SZB-TPE flight I took in 1996 was the opposite; the hardware was quite basic (mainscreen movie in Business) on the 763 but the service was much warmer. They had trolley service for the entire meal. The fruit service then was pretty amusing; I pointed at the starfruit (carambola) in the fruit basket and had it served, whole, on my plate. I have this lasting memory of how we didn't stop eating or drinking almost until they had to prepare the cabin for descent. I understand that there has been a general paradigm shift in cabin service to allow more time for rest/business, so I didn't expect to party it up like 1996, but the cabin crew could have been more caring.

Quoting Flightsimboy (Reply 4):
You must be really lucky to have flown on that EVA AIR Boeing 777-300ER Waves scheme!! Nice.

It was certainly nice to get on one. The chances are not that slim though. Their first three 77W still wear this livery.


User currently offlineEconojetter From Malaysia, joined May 2001, 430 posts, RR: 5
Reply 6, posted (4 years 9 months 2 weeks 4 days 15 hours ago) and read 32767 times:

Novotel Taoyuan transit


Lobby. Ground level. Other facilities on this level are an internet corner with two iMacs, a bar, the western style 24-hour main restaurant, and a ballroom (where a wedding banquet was being hosted that night)

I was checked in by two enthusiastic and chatty ladies who welcomed me warmly to Taipei. Was I here on business or leisure or …? I nodded quickly when one of them mentioned “transit.” I was in transit for a flight back to Singapore, sure, why not.


Fitness center. Mezzanine level. Indoor wet area at one end of this facility houses an impressive lap pool and at least one Jacuzzi


Beauty salon. Mezzanine level. Other facilities on this level: Chinese restaurant, oxygen bar

The room on the 8th floor was well-appointed and everything looked brand new. Not surprising, since the hotel (smoke-free throughout, by the way) opened its doors just a couple of months ago. Outside the room, walking to the far end of the west wing, I discovered a view overlooking the threshold of runway 05. But night had fallen. I stood there a while, witnessing few aircraft (mostly ghostly silhouettes, navigation and landing gear lights) taxi out and then commence their takeoff runs. Come daylight, this could be a spotter’s dream spot. At this hour, photography was impossible.


Room. Desk and flat screen TV on left. Couch with integrated coffee table


Bed. Headboard lighting. Adjustable reading lamps


Shower and washroom. Rainforest shower head not visible in photo


View out of the east wing. Part of the EVA hangar. Can you identify the aircraft that is parked outside?

The Novotel Taoyuan (co-branded with China Airlines but only in its Chinese name) was the new transit hotel, replacing the now-demolished old transit hotel that stood roughly in the same spot. I had fond memories of the old hotel, tired as it was already in the 1990s. In those days, flying China Airlines or EVA from Kuala Lumpur to New York entailed a forced overnight at TPE (at the airline’s expense), as CI652 and BR228 were scheduled to arrive after the JFK/EWR had departed. It was an interesting arrangement, complicated by the visa requirement at the time on Malaysian passport holders. I recall the few of us being met at the gate by groundstaff who would take our passports and boarding passes, escort us through immigration, on to the shuttle bus and all the way to the hotel. We were instructed to stay inside the hotel until pick-up time the following day, which would be a good four hours before the departure of the onward flight. I would try to snag a room with a runway view and spend most of my hours awake watching airliners come and go.

The buffet offerings at the ground floor restaurant were a vast improvement over the ones I sampled during my transit days. The range tonight was impressive. Sashimi, salmon carpaccio, French-style mushroom and gizzard appetizers, antipasti, breads, dim sum, stews, roasts, pastas, rice, fruits, cakes, chocolate fountain and finally a self-service ice-cream and sorbet station where I helped myself to a surprisingly palatable scoop of wasabi cashew ice-cream on a cone. All this for the equivalent of around 30 USD.


Buffet. Seafood section


Buffet. Fruit section

I was jolted from my slumber at around 5AM by a jarring automated wake-up call. Twice. Yessir, no one shall miss their flight!

I hauled my groggy self into the shower. Sigh. Isn’t it a little dim in here? Where’s the light for the shower stall? Ah I see, right by the towels. Click. My jaw dropped. I had discovered… the exhibitionist switch. With a flip of the switch, the frosted-glass wall had become transparent. You would be showering in full view of everyone and everything else in the room. And possibly the building across too if you had forgotten to draw the curtains. Now I was fully awake and fascinated by the technology (what is this called?) Fortunately, you could “re-frost” the glass in an instant by flipping the switch again, which I did. I was alone in the room, but I guess I wasn’t used to being in the shower and having a full view of the bed and everything else at the same time.


Early morning. Light from inside the washroom/shower filters out through the frosted-glass panel


Switch. If you thought this would turn on additional lighting in the shower…


… you would be mistaken. Smile for the camera!

The breakfast buffet had not been set up yet. I would have to search for food at the airport. The receptionists the night before had booked me onto the 6AM airport shuttle (complimentary for hotel guests), the first run of the day. The young gentleman checked my name off the booking list as I boarded. We left on time after the final passenger, a lady in a fur-trimmed winter jacket, climbed aboard. I was thankful when they closed the door at the back after loading her bags. By then I had been shivering for a few minutes in the last row. Taipei. Early December morning. No jacket. Smart. I know.

Taoyuan International Airport Terminal 2 , 27-Dec-2009


Drop-off at Taoyuan T2. The age of cross-straits commercial air service has clearly arrived

Terminal 2 was already a hive of activity at that hour. I joined the long line for the combined check-in of the Singapore flight, a Bangkok flight and perhaps a couple of other ones as well. EVA ground staff soon walked up and invited a bunch of us at the tail end of the queue to try the EVA self-service check-in kiosks. The machine I went to seemed to like my new machine readable passport. So far so good. But after I keyed in the booking reference, it told me to contact EVA personnel as it was unable to process my request. After two repeated attempts failed, I waved to the assisting EVA staff. I asked if she would kindly change my middle seat (23F) to an aisle seat while she was helping me. But you have already changed it, she said. What? Apparently, the system recorded that I had already been issued the return boarding pass at Changi. The agent asked me to check if I might have misplaced it, but I was certain I had not been issued the second boarding pass. I remembered wanting initially to have it issued the day before but, seeing as the computer system had been down and it had taken quite a while to receive a handwritten boarding pass, I had decided to do the return check-in at TPE. The EVA agent now handed me a boarding pass with my new seat assignment.


The EVA premium check-in island wasn’t busy this morning, so Ms. Sabrina Yu, the attending EVA girl, agreed to pose for a photo


EVA express check-in kiosks

On the airside, I set about searching for a little snack along the pier where my departure gate (C4) was. Walking up and down the pier, I found but two identical eateries, both overwhelmed by demand. The system did not look particularly efficient. There was a long line to the single counter at the entrance, staffed by one person. After ordering and paying, the customer would be issued a ticket and he/she would wait as one of the handful of cooks in the open kitchen (and island surrounded by a bar-like arrangement) whipped up one after another order for noodles or dumplings or sandwiches. It was clear from the number of people waiting around that I was not going to be served before my flight boarded. There were pastries on sale at a little stand in the corner but I would be required to join the long line to pay for my purchase.

Frustrated, I walked along the pier, passing by the Hello Kitty-themed playground where the sight of the fluffy white namesake only made me hungrier for steamed char siew buns. There was a relaxation corner with trees and the rolling hills of Taiwan in the background; inside were a number of massage chairs with people in them. Thankfully, no one was moaning.


Past immigration and security, I run into Sabrina again. She seems to be everywhere


Eatery. We want food! We want food now! Before our gate closes!


Serenity. Massage chairs in a hillside plantation inside Taoyuan T2

There were clusters of chairs outside the entrance to most gates, which, along with the booth in front of the entrance, made them appear like gates with woefully inadequate seating. When the gate opened, passengers would walk down a flight of stairs to the actual gate holding area with ample seating. Knowing I would be seated at the front of the Elite cabin, I waited for most of the other passengers to board while I admired the majestic aircraft through the dirty windows and found other sources of amusement.


View through dirty glass. Stock comment about airline at its hub


B-16707 at your service this morning


Escape sling. Interesting escape route. Now we should all learn how to operate it


Say whaaat?

BR225 TPE-SIN
Sched dep: 07:40
Sched arr: 12:05
Acft: Boeing 777-300ER
Reg: B-16707



Sabrina’s colleague welcoming passengers aboard BR225

Stepping past the Premium Laurel cabin, I found row 20, the first row of the 63-seat Elite cabin. Due to the displacement of the aisle, the middle section of this row had only three seats as opposed to four in the other rows. It was a nice bulkhead row with good legroom, but one was likely to have screaming babies nearby. To my left, a young couple with a young son and a baby daughter (she was a screamer) took 20A, C and 21C. To my right, another family took 20E, G, H, and K. This cabin was nearly full while Premium Laurel in front looked quite empty.


Elite class cabin. Eight abreast. 38” pitch. 63 seats


Elite class seats


Young enthusiast. See you on A.net in ten years?


View into second Premium Laurel cabin


Legroom


In-seat power underneath the armrest

Pushback commenced about 5 minutes past scheduled departure time.


Elite class seat controls. Tray table folds out of this armrest


Guy: You know what? I’m in the mood for a good hunk of char siew.
Girl: Honey that sounds naughty. What’s char siew?



Char siew fried rice. With mortadella appetizer, fruit, peach danish, tomato juice and tea

The rest of the flight was uneventful. I was already starving before takeoff and, thankfully, the food arrived soon enough. I selected the collection of Arabic tunes with thumping beats to drown out the ambient noise. I used up a chunk of my new Taiwanese dollar bills on duty-free and, surprise, they threw in a 20% discount.

The highlight of the Elite product was the comfortable seat, which I thought was an improvement over the old Evergreen Deluxe seat. The sculpted seatback provided excellent support, while the reclining motion shifted the seat bottom cushion forward and tilted it so that it felt as though the seat reclined further, all without taking too much space from the passenger behind. But I could also appreciate why some passengers used to the Evergreen Deluxe on the combis (and the earlier full-passenger 744 configurations) found the Elite cabin on the 77W less appealing. It is hard to beat the feeling of being in the nose of the jumbo jet. Looking at the 77W seat map, one can also see that it is not easy to cross from one aisle to the other in the Elite cabin. While I was resting with my eyes closed, I was vaguely aware of people crossing in front of me on a couple of occasions. I imagine the cabin crew crossed aisles in the relatively empty Premium Laurel cabin; a completely full flight would have made it more tedious.

http://www.evaair.com/NR/rdonlyres/D28BDB99-0386-42B6-BC05-5C541D7E5A1B/0/B777_300.jpg
EVA 77W seatmap


View of Elite cabin inflight

We came in on schedule for a smooth touchdown on runway 02L, taxied to the other side via the north crossing and docked at D42. It felt a little surreal to be back in Changi Terminal 1 just the day after. I switched on my cellphone and saw that a friend had texted me the day before while I had had it switched off. I replied that I had been out of town. I guess I won’t tell him where I went. He still thinks I’m normal.

End. Thanks for reading.


User currently offlineNZ107 From New Zealand, joined Jul 2005, 6436 posts, RR: 38
Reply 7, posted (4 years 9 months 2 weeks 4 days 11 hours ago) and read 32767 times:

Hi Econojetter,

A very enjoyable read! Good to know you were able to get seats to TPE! I do see that little bit of Ryanair's humour coming through!



Haha, Asahi in a Heineken glass!

Weird seat malfunctions.. Lucky it wasn't a longer flight!

Quoting Econojetter (Reply 6):
Ah I see, right by the towels. Click. My jaw dropped. I had discovered… the exhibitionist switch. With a flip of the switch, the frosted-glass wall had become transparent. You would be showering in full view of everyone and everything else in the room. And possibly the building across too if you had forgotten to draw the curtains. Now I was fully awake and fascinated by the technology (what is this called?) Fortunately, you could “re-frost” the glass in an instant by flipping the switch again, which I did. I was alone in the room, but I guess I wasn’t used to being in the shower and having a full view of the bed and everything else at the same time.

LOL! I can just imagine what would happen if there was someone else in that room!

Quoting Econojetter (Reply 6):
Buffet. Fruit section

Sounds interesting that they cut both the kiwifruit and the passionfruit in half. Maybe it's the hassle of people opening it but it seems like it'd go off quicker than if it stayed whole.

Quoting Econojetter (Reply 6):
Say whaaat?

I really didn't know that Taiwan had the same Engrish problems as China.. Maybe less frequent but this one seems just as funny! Maybe it was made in China too?  Wink
Maybe it was implying that it'd be quicker to get 2 people out at the same time  Silly

Quoting Econojetter (Reply 6):
Elite class seats

The word 'Elite' suggests to me that it's the highest you can go. But no, they use Elite as the name for Premium Economy and Premium for Business. Strange IMO.


Thanks for sharing!

Regards,
Nicholas



It's all about the destination AND the journey.
User currently offlineZonks From United States of America, joined Nov 2003, 166 posts, RR: 0
Reply 8, posted (4 years 9 months 2 weeks 4 days 11 hours ago) and read 32767 times:

Enjoyed the report quite a bit but this caught my eye:

Quoting Econojetter (Reply 6):
The buffet offerings at the ground floor restaurant were a vast improvement over the ones I sampled during my transit days. The range tonight was impressive. Sashimi, salmon carpaccio, French-style mushroom and gizzard appetizers, antipasti, breads, dim sum, stews, roasts, pastas, rice, fruits, cakes, chocolate fountain and finally a self-service ice-cream and sorbet station where I helped myself to a surprisingly palatable scoop of wasabi cashew ice-cream on a cone. All this for the equivalent of around 30 USD.

If this was a buffet in a Western country or even a more expensive Asian country like Hong Kong or Japan, I wouldn't even bat an eyelid but in Taiwan, NT$950 or so is a really, really, expensive meal. Yikes. Maybe Sabrina served it to you personally? Big grin

Quoting Econojetter (Reply 6):
It was clear from the number of people waiting around that I was not going to be served before my flight boarded. There were pastries on sale at a little stand in the corner but I would be required to join the long line to pay for my purchase.

I went to this same eatery in mid-December prior to a HKG flight and it was absolutely deserted. Granted, it was around two in the afternoon but I'm still surprised to see it was so packed. I actually went for two of the pastries, both a bit cold but filled with passable curry. Just be thankful that you weren't flying out of decrepit Terminal 1!


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 9, posted (4 years 9 months 2 weeks 4 days 6 hours ago) and read 32674 times:

Thoroughly enjoyable report. What a refreshing sense of humour! I hope you post more reports in the future...

EVA's inflight service doesn't seem too different from that of China Airlines. I noticed that EVA used the term "service check" as well... I've always wondered what it really meant...the same term is used to signal the start and end of the inflight service.

I've been staying at the Novotel Taoyuan on my last few trips to Taipei, and it's really one of the nicer hotels that I've stayed in in Taipei. And you are right about the staff there, they are one of the liveliest and friendly bunch that I've ever come across, second only to those in a particular boutique hotel that I stayed in recently. It's a great hotel to be in if you have business in the Taoyuan area.

As for the frosted glass bathroom panel... wow! I didn't have that feature in the rooms that I stayed in previously, either that or I must have assumed one of the bulbs had blown when nothing came on after I played with the switches - without realizing that I was doing a David Copperfield to whatever 'unseen' inhabitants in my room...

Here're some pictures of one of the larger rooms that I managed to snag at Novotel...I would certainly give this hotel 5 thumbs up. However, if you prefer staying in Taipei City, this hotel is not for you.


The View


Amenities... basically everything you need is provided for...


Nice welcome fruit basket - love the Mochi


Living room - I was upgraded to a Suite on a number of occasions...good tactic to get us to sign on as corporate members.


Toilet to the left, and shower room on the right.


The frosted panel here is the sliding door...


Access to the bathroom from the walk-in wardrobe...


Nice looking bed, but certainly not as comfortable as those 'heavenly beds' in Westin.


The living room is separated by the 2 doors at each side of the TV... not the widest range of TV channels, but enough to keep you awake all night.


Room with a view... if only the hotel was closer to the runway...



There's always a better way to fly...
User currently offlineFlightsimboy From Canada, joined Sep 2005, 1295 posts, RR: 4
Reply 10, posted (4 years 9 months 2 weeks 4 days 3 hours ago) and read 32511 times:
Support Airliners.net - become a First Class Member!



Quoting Econojetter (Reply 6):
View out of the east wing. Part of the EVA hangar. Can you identify the aircraft that is parked outside?

That's the EVA AIR Cargo MD-11

Quoting Econojetter (Reply 6):
I was jolted from my slumber at around 5AM by a jarring automated wake-up call. Twice. Yessir, no one shall miss their flight!

Just Hilarious  Smile


Quoting Econojetter (Reply 6):
There was a relaxation corner with trees and the rolling hills of Taiwan in the background; inside were a number of massage chairs with people in them. Thankfully, no one was moaning.

 rotfl   rotfl 

Quoting Econojetter (Reply 6):
The EVA premium check-in island wasn’t busy this morning, so Ms. Sabrina Yu, the attending EVA girl, agreed to pose for a photo

Past immigration and security, I run into Sabrina again. She seems to be everywhere

 Smile



Quoting Econojetter (Reply 6):
Young enthusiast. See you on A.net in ten years?

Very cute!!  Silly


User currently offlineRonerone From Jordan, joined Aug 2004, 1663 posts, RR: 53
Reply 11, posted (4 years 9 months 2 weeks 4 days 3 hours ago) and read 32488 times:

H Econojetter,

What a great and humorous report! .. I think you need to write more trip reports!

EVA is on my must-fly list! I have attempted to fly their combi's on HKG-TPE but i woudl much rather save the opportunity for a longer EWR with the 77W  Smile

Quoting Econojetter (Thread starter):
SATS Premier Club Lounge

I usually find common-use generic airport lounges to be lacking however, this has to be the best one i have seen!

Everything is perfect in Singapore! Amazing  Smile

Quoting Econojetter (Thread starter):
Automated email reminder 3 days before flight. Main course for the lunch service can be pre-selected online from a small list of signature dishes

And what could that 'Energizer' option mean?

Quoting Econojetter (Thread starter):
Departures. Air Zimbabwe to Kuala Lumpur!

Very interesting! I immediately hopped on their website after seeing it here, but there was no information. Can anyone shed some light?

Quoting Econojetter (Thread starter):
Nice. And no accidents in translation. Well done

LOL!

Quoting Econojetter (Thread starter):
I heard "Cabin crew service check." An EVA girl appeared with a stack of linen. Table out right away, linen on. Blink. Tray with the appetizer. Blink. Water was being poured into a glass. Whatwouldyouliketodrinksirwehaveredwinewhitewine? Uhh... you... uhh... have... uhh... champagne? Blink. Blink. The champagne appeared on the tray and I had been served some bread. Then she left. Which girl? I don't know. Was there just one? Were there two? Was there one with four arms?

Too funny! .. What is with this "Cabin crew service check"? .. Never experienced something like that before.

Quoting Econojetter (Thread starter):
Main course. Braised soya duck breast. Tasty

Very neatly presented!

Quoting Econojetter (Thread starter):
Elite class cabin. Eight abreast. 38" pitch. 63 seats

Must have felt very roomy on the 77W!

Quoting Econojetter (Thread starter):
Guy: You know what? I'm in the mood for a good hunk of char siew.
Girl: Honey that sounds naughty. What's char siew?

That was Gossip Girl wasn't it? haha


I actually find myself quite attracted to EVA's green livery. I find it to be very unique and rather in-your-face, and that is probably why i really want to give them a try.

Thanks a lot for sharing! Was definitely a great read!

Regards,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 12, posted (4 years 9 months 2 weeks 3 days 19 hours ago) and read 32236 times:

Congrats on the follow up, Econojetter. You really should continue writing. I burst out laughing on quite a few occassions...

Quoting Econojetter (Reply 6):
The EVA premium check-in island wasn’t busy this morning, so Ms. Sabrina Yu, the attending EVA girl, agreed to pose for a photo

LOL!!!!!!!!!!!!!!!!!!!!

Quoting Econojetter (Reply 6):
Say whaaat?

Hahahahahahahahahah .... This is awesome. So I presumed the poor woman, on top of having to escape god knows what down a sling, she was also somehow raped in the process? What a tragic life for cartoon-girlie.

My other half once went to Taipei and he took a photo of the map of the hotel with the "red dot" which normally means "YOU ARE HERE". Instead it said "POSITION ON YOURSELF".

While waiting for the bus in the lobby one morning, the cleaner was mopping the floor so there was those mobile bright yellow plastic signs to warn passers-by "BEWARE SHIP WHILE FALL".

I love all these translations.

Quoting NZ107 (Reply 7):
I do see that little bit of Ryanair's humour coming through!

Ah so this is what it is....



Welcome to my starry one world alliance, a team in the sky!
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6436 posts, RR: 38
Reply 13, posted (4 years 9 months 2 weeks 3 days 17 hours ago) and read 32118 times:



Quoting Ryanair!!! (Reply 12):
Ah so this is what it is....

Haha yeah, something that I'm particularly bad at..



It's all about the destination AND the journey.
User currently offlineF9Animal From United States of America, joined Dec 2004, 5079 posts, RR: 29
Reply 14, posted (4 years 9 months 2 weeks 3 days 13 hours ago) and read 31970 times:

Great Trip Report! Not only great, but you had me laughing quite a bit! Great humor!


I Am A Different Animal!!
User currently offlineEconojetter From Malaysia, joined May 2001, 430 posts, RR: 5
Reply 15, posted (4 years 9 months 2 weeks 3 days 5 hours ago) and read 31619 times:

Thank you all for reading and for your comments and kind remarks.

Quoting NZ107 (Reply 7):
Haha, Asahi in a Heineken glass!

There was Heineken as well, but I had to be a rebel!  Cool

Quoting NZ107 (Reply 7):
Maybe it was implying that it'd be quicker to get 2 people out at the same time Silly

 rotfl 
... I don't think you have any problems at all in the humor department.

Quoting NZ107 (Reply 7):
The word 'Elite' suggests to me that it's the highest you can go. But no, they use Elite as the name for Premium Economy and Premium for Business. Strange IMO.

True. There are instances where I have momentarily confused the two.

Quoting Zonks (Reply 8):
even bat an eyelid but in Taiwan, NT$950 or so is a really, really, expensive meal. Yikes. Maybe Sabrina served it to you personally? Big grin

It actually came up to about NT$825 which, I suppose, is still pricey by Taiwan standards. I guess the lack of competition around the airport area allows them to charge a premium.
Oh no, Sabrina doesn't do that. I suspect she's a high-ranking EVA official judging by the way she mostly stands around at the airport while others are working.  Silly

Quoting SQ772 (Reply 9):
I've been staying at the Novotel Taoyuan on my last few trips to Taipei,

Great photos! Thanks for sharing. The suite looks really nice.

Quoting SQ772 (Reply 9):
Novotel...I would certainly give this hotel 5 thumbs up.

So good that you grew extra thumbs!  Wink

Quoting SQ772 (Reply 9):
The frosted panel here is the sliding door...

So this frosted panel is a screen when one is feeling a little shy in the tub? I guess it's more old school, thus more charming, than the electrofrost glass panel.

Quoting SQ772 (Reply 9):
Room with a view... if only the hotel was closer to the runway...

Oh yes, this is what I'm talking about. I could stand there all day.

Quoting Flightsimboy (Reply 10):
That's the EVA AIR Cargo MD-11

Ding ding ding. Right answer!

Quoting Ronerone (Reply 11):
EVA is on my must-fly list! I have attempted to fly their combi's on HKG-TPE but i woudl much rather save the opportunity for a longer EWR with the 77W Smile

Evergreen Deluxe (the old premium economy) is nice on the combis. You get to sit in the nose. Just feels very private. I'm not sure, but I don't think the combis are going to be around for much longer.

Quoting Ronerone (Reply 11):
I usually find common-use generic airport lounges to be lacking however, this has to be the best one i have seen!

I tried the one at the AUH airside transit hotel. That one was pretty good too, even though it looked older.

Quoting Ronerone (Reply 11):
And what could that 'Energizer' option mean?

Good question. I think it could be some Chinese dish featuring health-giving herbs. I recall reading a short paragraph on the EVA site a little while ago about a healthy dining option that leaves customers "feeling vigorous." This could be the one.

Quoting Ronerone (Reply 11):
What is with this "Cabin crew service check"?



Quoting SQ772 (Reply 9):
the same term is used to signal the start and end of the inflight service.

It is, as SQ772 stated, a signal from the flight deck to start/end inflight service.

Quoting Ronerone (Reply 11):
Must have felt very roomy on the 77W!

The seats are wide. It's also 2-4-2 on the 744/74E. When they operated pax version MD-11s, the premium economy was 2-3-2. I got to sit in that cabin once on SZB-TPE, and I loved it.

Quoting Ronerone (Reply 11):
That was Gossip Girl wasn't it? haha

You know your TV shows well! There was just one episode of Gossip Girl on offer; there were maybe a total of 10-12 choices in the TV section. Pretty poor selection compared to most other airlines with AVOD.

Quoting Ryanair!!! (Reply 12):
My other half once went to Taipei and he took a photo of the map of the hotel with the "red dot" which normally means "YOU ARE HERE". Instead it said "POSITION ON YOURSELF".

 rotfl 

Quoting F9Animal (Reply 14):
Great Trip Report! Not only great, but you had me laughing quite a bit! Great humor!

It's great to get a visit from A Different Animal!

Thank you all again for participating.


User currently offlineAirpearl From Malaysia, joined May 2001, 952 posts, RR: 26
Reply 16, posted (4 years 9 months 2 weeks 3 days 5 hours ago) and read 31608 times:

Hey Econojetter

Thanks for the continuing part of your TR. Wonderful!

Quoting Econojetter (Reply 5):
I have to tell you I felt like such a bad@ss when I went ahead and did it. Flying just for the fun of it. Felt like I had just crossed over to the "bad" side.



Quoting Econojetter (Thread starter):
I guess I won’t tell him where I went. He still thinks I’m normal.

Yeah man, it's too late now to turn back. Don't worry, the guilt quickly disappears - it's those excuses you have to be equipped with for why you need to be flying to New York, or Quito, or Honolulu during that 4-day long weekend  Wink Judging from the reviews to this report, I think everyone agrees the "bad" side suits you just fine hehehe

Quoting Econojetter (Thread starter):
then there was a thread on A.net that it was going to be HRE-KUL-PEK instead. Trip report from you sometime?

I'd read that too. I do see a UM 762 at KUL every once in a while - so Mrs M's shopping/visiting second home trips really are quite frequent. Makes sense then to make it a scheduled stop... kinda like MH and EZE really. Big grin

Quoting Econojetter (Thread starter):
“transit.” I was in transit for a flight back to Singapore, sure, why not.

Ah yes, the first of many such "transits" I am sure.

Quoting Econojetter (Thread starter):
I had discovered… the exhibitionist switch. With a flip of the switch, the frosted-glass wall had become transparent. You would be showering in full view of everyone and everything else in the room.

What could possibly have inspired this design? Or is this a "special" room category you were upgraded to? That's truly a dangerous room to be sharing with a colleague!

Quoting Econojetter (Thread starter):
The EVA premium check-in island wasn’t busy this morning, so Ms. Sabrina Yu, the attending EVA girl, agreed to pose for a photo

LOL! I think I've met Ms Yu before too. Good thing the BR staff aren't camera-shy unlike those KE girls.

Quoting Econojetter (Reply 6):
Char siew fried rice. With mortadella appetizer, fruit, peach danish, tomato juice and tea

I wonder if this would have been the same tray they'd serve in Y class?

Quoting Econojetter (Reply 6):
The highlight of the Elite product was the comfortable seat, which I thought was an improvement over the old Evergreen Deluxe seat.

The seats do seem pretty comfortable, they look very similar to those on TG's premium Y class on the A345s.


Thanks again for this report. Look forward to your next one.

cheers
airpearl


User currently offlineCoolfish1103 From United States of America, joined Feb 2008, 404 posts, RR: 1
Reply 17, posted (4 years 9 months 2 weeks 3 days 3 hours ago) and read 31505 times:

I wonder if they are just charging a premium since it's relatively new?

It seems like the standard is still slipping for EVA...

Great report to read... I chuckled...


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 18, posted (4 years 9 months 2 weeks 2 days 19 hours ago) and read 31319 times:



Quoting Econojetter (Reply 15):
Sabrina doesn't do that. I suspect she's a high-ranking EVA official judging by the way she mostly stands around at the airport while others are working.



Quoting Airpearl (Reply 16):
I think I've met Ms Yu before too.

I was at the airport yesterday evening and guess who I bumped into? You got it! Sabrina herself! Apparently not only she is high ranking, she travels on EVA's dime as well. I mentioned this trip report to her and how she was "almost stalked" in it... But it didn't faze her. Her posture was maintained with that never ceasing smile. This could only be the result of some intense training on customer service at EVA Academy, unlike her peers across the Pacific whose feeble excuse is safety first.

I felt as if I had bumped into a star... But unfortunately I didn't have my ultra-expensive camera with me and my PALM mobile would not have done her any justice. I just could not stop talking about how EVA has metamorphasized in recent times and after a while, it dawned on me that she spoke "no Engrish". But ever the gracious hostess, she didn't break... her smile was still intact.

After the one-way communicado persisted for 45mins, my curious looks of mystique was met with more smiles. Now it was becoming plastic. It could only mean one thing... "prease... f*** off..."

I retreated finally with my tail in between my legs.

As I walked away... "Dewi" who was frozen in her graceful pose and a wide... wide Colgate smile, proudly donning her Garuda kebaya, looked at me. She too has been trained to never crack. It was as if she was reaching out to me in an almost motherly fashion to check if I was ok and wanted a serving of "sup buntut"...

I was so embarrassed because of Sabrina by then all I could do was mutter to Dewi...

"What the hell are you looking at?"



Welcome to my starry one world alliance, a team in the sky!
User currently offlineEconojetter From Malaysia, joined May 2001, 430 posts, RR: 5
Reply 19, posted (4 years 9 months 2 weeks 1 day 6 hours ago) and read 30939 times:



Quoting Airpearl (Reply 16):
Don't worry, the guilt quickly disappears - it's those excuses you have to be equipped with for why you need to be flying to New York, or Quito, or Honolulu during that 4-day long weekend Wink

Oh I'm getting a preview of what's to come... this is so bad  biggrin 

Quoting Airpearl (Reply 16):
What could possibly have inspired this design? Or is this a "special" room category you were upgraded to? That's truly a dangerous room to be sharing with a colleague!

No idea. If it had been a room facing the runway, this could be a spotter-friendly feature... for those moments where you really needed to shower but didn't want to miss the orchid-livery CI A333 coming in.

Quoting Airpearl (Reply 16):
I wonder if this would have been the same tray they'd serve in Y class?

Shouldn't be much difference, except for the ceramic containers. It's hard to tell from the photos, but the square dishes and the teacup are ceramic. I think it's all plastic in Y.

Quoting Airpearl (Reply 16):
The seats do seem pretty comfortable, they look very similar to those on TG's premium Y class on the A345s.

Yes. When I saw these seats, I immediately thought of the TG A345 Premium Economy seats in your report.

Thanks for the comments and for the inspiration.  biggrin 

Quoting Coolfish1103 (Reply 17):
I wonder if they are just charging a premium since it's relatively new?

It could be that too. Thanks for stopping by. Glad you enjoyed the report.

Quoting Ryanair!!! (Reply 18):
I was at the airport yesterday evening and guess who I bumped into? You got it! Sabrina herself! ...
After the one-way communicado persisted for 45mins...
As I walked away... "Dewi" who was frozen in her graceful pose and a wide...

You might want to be careful with these ladies. If you are seen getting a little overenthusiastic with them, you could be escorted out... in a straitjacket.  biggrin 


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 20, posted (4 years 9 months 2 weeks 1 day 4 hours ago) and read 30852 times:



Quoting Econojetter (Reply 19):
You might want to be careful with these ladies. If you are seen getting a little overenthusiastic with them, you could be escorted out... in a straitjacket

I've known one or two of these ladies in the past, notably the ones carrying a basket of orchids....despite their calm and ever smiling nature, they tend to fray and fold rather easily under pressure...



There's always a better way to fly...
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Flying With EVA Air (SIN-TPE) 14th November 2011 posted Mon Nov 14 2011 18:22:26 by 9V-SVC
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Toronto-Buenos Aires Air Canada 77W Business Class posted Tue Feb 28 2012 17:26:35 by MEL
SIN-BCN-GRU, Singapore Airlines Business Class posted Fri Dec 9 2011 12:18:27 by Docpepz
Singapore Air: SIN – TPE / A333 / J Class posted Sat Aug 27 2011 09:52:09 by Coal
Two Regional Trips On CX (HKG/TPE | HKG/NRT) posted Thu Oct 7 2010 21:34:00 by hz747300
Part 1: U2 LTN-BCN, SQ BCN-SIN 77W Business posted Sun Mar 18 2012 05:38:47 by gabrielchew
EVA Air Part 3: HKG-TPE On Airbus A330-200 posted Sat Nov 26 2011 19:55:29 by 9V-SVC
Flying With EVA Air (SIN-TPE) 14th November 2011 posted Mon Nov 14 2011 18:22:26 by 9V-SVC
SIN-TPE Via KUL (3K And BR) posted Mon Mar 5 2012 20:18:24 by 9V-SVC
Toronto-Buenos Aires Air Canada 77W Business Class posted Tue Feb 28 2012 17:26:35 by MEL
SIN-BCN-GRU, Singapore Airlines Business Class posted Fri Dec 9 2011 12:18:27 by Docpepz
Singapore Air: SIN – TPE / A333 / J Class posted Sat Aug 27 2011 09:52:09 by Coal
Two Regional Trips On CX (HKG/TPE | HKG/NRT) posted Thu Oct 7 2010 21:34:00 by hz747300
TPE-LAX On EVA Air (BR) Super Business posted Sat Oct 2 2004 09:18:12 by Alexchao
Part 1: U2 LTN-BCN, SQ BCN-SIN 77W Business posted Sun Mar 18 2012 05:38:47 by gabrielchew
EVA Air Part 3: HKG-TPE On Airbus A330-200 posted Sat Nov 26 2011 19:55:29 by 9V-SVC
Flying With EVA Air (SIN-TPE) 14th November 2011 posted Mon Nov 14 2011 18:22:26 by 9V-SVC
SIN-TPE Via KUL (3K And BR) posted Mon Mar 5 2012 20:18:24 by 9V-SVC
Toronto-Buenos Aires Air Canada 77W Business Class posted Tue Feb 28 2012 17:26:35 by MEL
SIN-BCN-GRU, Singapore Airlines Business Class posted Fri Dec 9 2011 12:18:27 by Docpepz
Singapore Air: SIN – TPE / A333 / J Class posted Sat Aug 27 2011 09:52:09 by Coal
Two Regional Trips On CX (HKG/TPE | HKG/NRT) posted Thu Oct 7 2010 21:34:00 by hz747300

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