Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Feel Like A Star? TK J/5J Y HEL-IST-HKG-CRK  
User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 34
Posted (4 years 11 months 2 weeks 3 days ago) and read 18807 times:

Background

For the past few years, I’ve usually always travelled somewhere around New Year. This year was going to be no different; I just need to escape the cold if staying in Finland. So, in July, I booked tickets to the Philippines on Turkish Airlines and Cebu Pacific as usual. The latter cost almost double the usual fare, but it was still a great deal given the Christmas rush from HKG to the Philippines.

Christmas weather was extremely cold in Finland and we got plenty of snow – so I was very glad to step onboard the horribly overpriced train to Helsinki. Add the equivalent of a 100km bus fare in the Philippines, and a local bus will take you to the airport from Tikkurila station. Helsinki-Vantaa badly needs that train connection now under construction.


26 December 2009
Helsinki Vantaa (HEL/EFHK) – Istanbul Ataturk International (IST/LTBA)
Turkish Airlines TK/THY 1756
Boeing 737-8F2
TC-JGL “Karaman”
1520-1840 – Delayed (1600-1915)
Business Class, Seat 2D

156th B737 flight, 27th flight on B737-800, first on TC-JGL


View Large View Medium
Click here for bigger photo!

Photo © Irfan Caliskan - AirTeamImages
View Large View Medium
Click here for bigger photo!

Photo © Gerry Stegmeier




What happens with Turkish Airlines on the ground is something one should never even try to understand. It’s simply said a complete mess, especially at Ataturk airport. Today, me and my friend used the self service kiosk – It worked but his frequent flyer number was not in despite booking through the same channel and both reservations had the FQTV info. Last time, the kiosk blatantly refused to check me in and the agent remarked “It doesn’t work for Turkish”.

We then headed to the business class desk to take care of the FQTV, drop off his bag (I refuse to check in any) and get the lounge invitation as it’s a contract lounge. The friendly Servisair lady told me the flight is totally full and that I should get an upgrade later with my TK Elite card.

Security was a breeze, but I just can’t stand taking out the laptop and liquids, but one way or other you’ll have to at HEL so I always do it beforehand. Turkish now uses the new Via Lounge (well any SSP lounge if you want), a Finnair product but of course this being Finland, outsourced to SSP. I had read mixed reviews, so was looking forward to try it out.

Via Lounge, Helsinki Vantaa

Excellent first impression at the entrance, but of course the check-in agent hadn’t written “+1 guest” on the invitation card, so it caused some confusion. Common sense prevailed and the lounge agent just wrote it there herself.

The lounge is rather large compared to the old pathetic offering, but is a mixed space for all while the old one had a separate better longhaul business side. The furniture is all very nice, and there are also nice looking relaxing chairs overlooking the tarmac. The food and drink area is very nicely set up and the Iittala tableware is equally nice. On offer were two kinds of salads and reindeer soup – delicious!

Now where the lounge fails miserably is the drinks selection. Wine, beer and sparkling wine on tap as well as a soda fountain is all there is for free. The tap wine was disgusting junk. There is a pay bar with extraorbitant prices – 18.50eur for Hennessy XO or 16eur for a glass a glass of NV champagne. If you fancy Krug, that will set you back 37eur. But no worries, you can use Finnair Plus points – a 4cl shot of cognac costs as much as a HEL-LHR upgrade on AY. And if you don’t fancy that sparkling water from the tap, they’ll happily sell you a bottle. Whoever thought of all this, must regard their passengers as complete donkeys. Not surprising since that has been Finnair’s attitude lately. Even American offers drink coupons in their lounges!

Access to the Spa is only free for Finnair Platinum and includes no treatments. Entrance for everybody else is 45eur, with 10-minute treatments costing around 40euros. A great concept executed horribly wrong.

It’s very white in the lounge, sorry for the blurry pics.
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/4.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/3.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/2.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/1.jpg

I was soon paged to the TK gate, so we left the lounge about 10 minutes too early.

Kevin Costner greeting us on the wall right in front of AY longhaul gates – I think only EK has more aggressive marketing than TK
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/5.jpg

Got my new boarding pass at the gate as expected


TC-JGL was waiting at the gate, having arrived late from congested Istanbul Ataturk like many times before. TK has three different configurations on the 737-800 – two different kinds of seats where the middle is blocked in business and a proper two class version with 20 J seats. Obviously due to the full flight, JGL would be one with a movable divider.

Boarding started 10 minutes after scheduled departure, and I was amongst the first board. A greeting at the door, and I made my way to seat 2D with very generous 35” legroom. The window seat stayed empty, I was almost tempted ask them if they could move my friend from his middle seat to there. It just sometimes works on TK

Pre-departure drinks were served – champagne and water for me
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/6.jpg

Doors closed and de-icing done, we pushed back at around 4pm, 40 minutes behind schedule. A rather long taxi while safety demo was playing on the drop-down screens, and the 737 soon thundered down the runway and off to the dark winter sky.

I’ve flown TK business within Europe before, so I knew what to expect service wise. It’s simply the best J product in Europe in my experience (AF/AY/BA/KL/LH/SK flown). Proper hot towels were passed out first, followed by menus and headphones (they also have a movie on this route).

Menu cover


Welcome
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/71.jpg

Dinner menu


Drinks


Service started soon after the seatbelt sign went off. Tablecloths were laid out and starters distributed, followed by the main course. Frequent drink and bread refills were offered by the friendly purser.

Nice setup and appetizers
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/7.jpg

Pretty good steak
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/8.jpg

Another great meal on Turkish, the likes of Cathay Pacific should be ashamed of themselves serving the absolute junk they nowadays do. A recent CX menu in business AMS-HKG is just shocking reading for premium longhaul J.

I was deadly tired so just slept until we started our descent into Ataturk. Landing was of course still late, and a remote position used as usual for the B737s.

THY Lounge, Istanbul Ataturk

We then headed to the lounge, a fair distance from the transfer desk where you enter the sterile area. TK badly needs another lounge at the other end of the concourse, not only because of the location but also because the current one is often way too overcrowded.

For once, the agent was very friendly, joked how I’m in the last row (2-seater with my friend), and handed me a new boarding pass for 11K. He stayed in 61A. I could get used to such lounge welcomes.

The lounge is rather palatial, has comfortable seating, lots of food and a decent drink selection. There is also a business center, children’s area and a prayer room. Two shower stalls are provided next to each other with no privacy at all, and the disposable towel is a total joke. The shower situation would be my only real complaint along with the lounge not having nearly enough power sockets for laptops etc. Also loud boarding calls for every flight should be stopped.

Entrance
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/17.jpg

Hallway to the main area
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/16.jpg

Buffet
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/14.jpg

Drinks
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/11.jpg

General views
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/9.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/10.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/13.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/15.jpg

FIDS
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/12.jpg

We left the lounge a bit early due to previous very unpleasant experiences at gate at IST.
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/18.jpg

Everybody loves duty free
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/19.jpg

A very chaotic scene at the gate, the security was simply closed and nobody was giving any information. People were asking each other what’s going on. After about 15 minutes, a very grumpy TK agent bothered to start processing the last 30 or so passengers. No wonder everything is always late. This airline just has to get their ground services in order, they’re bordering ridiculous from reservations process to rudeness.

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/20.jpg

Continued below


Air Asia Super Elite, Cebu Pacific Titanium
30 replies: All unread, showing first 25:
 
User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 34
Reply 1, posted (4 years 11 months 2 weeks 3 days ago) and read 18884 times:


26 December 2009
Istanbul Ataturk International (IST/LTBA) – Hong Kong Chek Lap Kok (HKG/VHHH)
Turkish Airlines TK/THY 070
Boeing 777-35R/ER
TC-JJB “Marmara”
2355-1540+1 – Delayed (0030-1600+1)
Business Class, Seat 12D

124th B777 flight, 22nd flight on B777-300ER, 2nd on TC-JJB


View Large View Medium
Click here for bigger photo!

Photo © John E. Jauchler - New England Airports
View Large View Medium
Click here for bigger photo!

Photo © Ilgaz DEGER



View Large View Medium
Click here for bigger photo!

Photo © Ben Wang





After getting through security, I went straight onboard as everybody in the holding pen had already boarded. I was assigned 11K, but the flight attendant politely asked if I’d mind taking 12D since there was a family all over the cabin. Given these are all individual suites, I didn’t mind at all.

First impressions of the cabin and seat were extremely positive. It’s very private, and more importantly the seats are wide enough to allow you to sit comfortably. A complete opposite from my experience on Cathay Pacific where I felt like being squeezed into a sardine can with my elbows touching both walls.

Cabin during boarding
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/21.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/25.jpg

Legroom
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/22.jpg

Seat controls


IFE screen – TK AVOD is pretty nice but the selection is not very extensive compared to ICE, StudioCX or KrisWorld
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/30.jpg
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/24.jpg

A very friendly male F/A soon offered drinks. I had a few glasses of Gosset Grande Reserve during the ground delay – excellent!
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/28.jpg

There was a ground delay at IST, no explanation given (Pics taken before that)
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/26.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/27.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/29.jpg

Newspapers and a decent selection of magazines were offered, followed by the safety demo. I don’t recall the crew taking your monitors like they do on CX with the monitor placed similarly. We finally pushed back about half an hour late, and the TK flagship performed a very powerful takeoff after a rather short taxi.

After takeoff, hot towels were offered, followed by amenity kits, slippers, noise cancelling headphones and nice personalized menus. They also got my name right on the menu despite the last minute seat change.

Very nice L’Occitane amenity kit, nicer than many F kits
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/68.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/69.jpg

Meal orders were taken, and service started shortly thereafter. Who’s in the kitchen on this flight?

Very extensive dinner menu, nicely presented in a silver cardboard holder and personalized for each passenger. More F than J class.
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/61.jpg



Drinks




Breakfast was a card you fill out


The friendly male F/A soon set up the tablecloths and service started. He was mainly serving my aisle and service was excellent throughout. Drinks regularly refilled, more bread offered than I eat in a week and always a smile on his face.

Canapes and a mimosa
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/31.jpg

Starters – the prawn Caesar salad was absolutely superb
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/33.jpg

Soup –very tasty as well
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/34.jpg

One of the best steaks on a plane – and very nicely presented
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/35.jpg

Dessert cart – you can have anything you want but there’s only so much one can eat! This is the only cart used in J – the rest was served from the galley
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/36.jpg

He arranged the strawberries and ice cream rather nicely don’t you think?
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/37.jpg

A little cheese, flushed down with some port
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/38.jpg

I was absolutely stuffed, but decided to watch a movie and invite my friend for a drink. The footstool is obviously no buddy seat, but the crew had no issues with that and serving my friend a drink as long as the seatbelt sign was off. After that, I was absolutely exhausted, so the bed went flat and the comfortable large pillow and duvet came out. I was out like a light and only woke up once breakfast service had started. A bottle of water had been thoughtfully placed on my seat.

I was offered breakfast as soon as I got up. Starter tray and smoothie
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/39.jpg

Main course – disappointing but I generally hate eggs on a plane
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/40.jpg

Everything was served exactly as ordered – the hot chocolate was nice as well. I often find F/As easily forget an item or two with these order slips.

Breakfast finished-we are on descent into Chek Lap Kok
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/41.jpg

Landing was a bit late, but no worries since we had an overnight stay anyway in Hong Kong. I thanked the crew for their excellent service and headed to immigration which took a while. Bags took quite a while as well, and my friend made it from the last row to the baggage claim before his suitcase arrived. A quick “Happy New Year” to the crew who had by now arrived as well, and we headed to the shuttle bus station to get to our hotel.

Marriott Skycity Hongkong

The Regal Airport used to be the only airport hotel here, but thankfully both Novotel and Marriott recently opened hotels as well. Rates still remain high with no real budget option, the Marriott being the cheapest at HKD1240++. That’s of course not good enough, so after a couple of hours I had a successful Look No Further Guarantee rate of HKD627++ confirmed. My friend was very pleased with that. Combined with lounge access with my MR Gold card and a 2000-point bonus promo at the property, it was a great deal indeed.

The shuttle ride took only about 5 minutes, and we were quickly checked in into an executive room. We headed straight to the lounge which is huge. The cocktail hour has pretty good drink selection and some pretty good hot food as well. Overall excellent choice for an overnight at the airport.

I love the new Marriott bedding. Preferences in my profile landed us a king bed, but no problem as my friend had to work on his laptop all night anyway.
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/43.jpg

Check-out was a zoo, so I’d recommend going there about 15 minutes before your shuttle bus departure.


28 December 2009
Hong Kong Chek Lap Kok (HKG/VHHH) – Clark Diosdado Macapagal International (CRK/RPLC)
Cebu Pacific Air 5J/CEB 149
Airbus A319-111
RP-C3192
0955-1145 – Early (0945-1130)
Economy Class, Seat 20F

52nd A319 flight, 5th on RP-C3192


View Large View Medium
Click here for bigger photo!

Photo © KianHong
View Large View Medium
Click here for bigger photo!

Photo © Jack Hannen



Not going to write much about this flight. Your standard no frills flight with excellent on-time performance, friendly crew and the usual newish A319. The buy on board offering is poor though, but I guess their average passenger doesn’t buy anything.

SATS handles the check-in, there was barely any wait
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/44.jpg

20F assigned on the double window exit A319 cattle truck


Immigration and security were fast, so we had some time to relax in the Plaza Premium Lounge.

At gate, ready for an early departure
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/45.jpg

Tight legroom, and the seats already starting to look a bit worn out
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/46.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/47.jpg

Not much of a wait for takeoff, CX Cargo 747Fs seen here
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/48.jpg

Cathay City
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/49.jpg

I had the two beers I took from the lounge, nobody said anything. Here already descending into DMIA somewhere over Pampanga
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/50.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/51.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/52.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/53.jpg

Passing Perimeter Road and M.A. Roxas Highway on final approach
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/54.jpg

Parked next to a low-cost sister
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/55.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/56.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/57.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/58.jpg

http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/60.jpg

This one comes to greet every plane…
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/59.jpg

Immigration was such a breeze – always refreshing compared to Manila. A 10-minute ride later we arrived at the hotel and the holiday could begin.

Verdict

Turkish Airlines business class was outstanding. The product on the B777-300ER easily rivals the old BA First seats and sadly also meals these days. Service onboard was excellent , but overall it’s still inconsistent and very much depends on the crew. Servisair did fine in HEL while TK’s own ground operations remain a mess and stick out like a sore thumb compared to the excellent onboard offerings.

Marriott offered the usual consistent stay. Nothing more, nothing less.

Cebu Pacific got us to Clark early, a nice improvement about their delays a few years ago. I fly them too much to comment a lot – to me feels like a bus ride on a newish plane with nice crew. As long as there are no hour-long delays, I’m happy.

Hope you enjoyed!

Lufthansa747

[Edited 2010-01-09 15:44:25]


Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineOA260 From Ireland, joined Nov 2006, 27316 posts, RR: 60
Reply 2, posted (4 years 11 months 2 weeks 2 days 23 hours ago) and read 18743 times:

Great report and pics. TK sure offer a great experience having been on a few myself. Always good food and service. Makes me want to go on it again .

Marriott always the hotel of choice for me where possible. You always get a consistant product.

Thanks for the fab report .

OA260


User currently offlineCaleb1 From United States of America, joined Nov 2008, 372 posts, RR: 3
Reply 3, posted (4 years 11 months 2 weeks 2 days 22 hours ago) and read 18520 times:
Support Airliners.net - become a First Class Member!

A truly excellent TR. I enjoyed reading this report very much. This is true quality.

User currently offlineLoalq From Switzerland, joined Jan 2007, 230 posts, RR: 3
Reply 4, posted (4 years 11 months 2 weeks 2 days 21 hours ago) and read 18378 times:

Fine report Lufthansa747, and an excellent insight into Turkish Airlines. I really appreciate the efforts they are putting into improving their brand and it is good to hear about their C product. I believe consistency will come with time considering now they have solid ground to stand on. A lot of companies rely solely on marketing and propaganda material, but I guess this is not the case with TK.

Thanks!



"...this is your captain speaking. We have a small problem. All four engines have stopped."
User currently offlineAirpearl From Malaysia, joined May 2001, 957 posts, RR: 26
Reply 5, posted (4 years 11 months 2 weeks 2 days 19 hours ago) and read 18250 times:

Hi Lufthansa747,

Thanks for this report on Turkish J class. The catering on the long haul seems really good. It does look like an airline to try asap  Wink The weaknesses on the ground though appear to be common among airlines which are growing too rapidly.

Quoting Lufthansa747 (Thread starter):
Dessert cart – you can have anything you want but there’s only so much one can eat!

Wow, very nice ; reminds me of something from Lauda Air when they flew longhaul.

Quoting Lufthansa747 (Thread starter):
Kevin Costner greeting us on the wall right in front of AY longhaul gates – I think only EK has more aggressive marketing than TK

This ad makes me smile.. seems the only real exposure Costner is getting these days is via TK  Wink

Quoting Lufthansa747 (Reply 1):
Boeing 777-35R/ER
TC-JJB “Marmara”

She does get around... I spotted JJB at JFK having just arrived from IST on Dec. 28 (below) - must have been immediately following the HKG rotation!



User currently offlineAbrelosojos From Venezuela, joined May 2005, 5130 posts, RR: 55
Reply 6, posted (4 years 11 months 2 weeks 2 days 17 hours ago) and read 18020 times:

Thanks for the report.

YAY YAY YAY  Smile. See, I keep telling people that Turkish is the airline to watch in the region ... not the over-rated big 3.

I have exactly the same excellent experience on them (and reviewed them pretty much along the same lines as you have).

Ground service in IST NEEDS to be improved. I mean, its Istanbul ... not Paris!

Thanks for sharing,
A.



Live, and let live.
User currently offlineTurkishWings From United States of America, joined May 2006, 1453 posts, RR: 8
Reply 7, posted (4 years 11 months 2 weeks 2 days 14 hours ago) and read 17847 times:

Great report... Thanks for sharing... I flew TK 773-300 ER 4 times already but they were all between IST and LHR.. This report gave me a good insight as to what I may expect on my IST-HKG flight coming March also in J. Oddly enough, I am also continuing to the Philippines but to Cebu for a 6 days vacations after 5 days in HKG and Macau...

Will there be a return trip report? Where did you visit in the Philippines? Any pictures from there to share?  Smile

Also, as you are quite an Asia expert, would you be able to give me some tips on Cebu? Too many questions I know  Smile



Coffee - Tea or Me?
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8589 posts, RR: 54
Reply 8, posted (4 years 11 months 2 weeks 2 days 14 hours ago) and read 17843 times:
Support Airliners.net - become a First Class Member!

Hi Lari,

Excellent TR as usual!

TK sure seem to be consistent based on the reports from our members, a good thing. Does seem the ground services are the area for attention now that the onboard product is sorted.

I'm flying to BKK next month, kind of wish I'd chosen TK or QR now!

TK seem quite generous with their upgrades too, is there some kind of policy in their FFP program for this?

Quoting Lufthansa747 (Thread starter):
there are also nice looking relaxing chairs overlooking the tarmac

- Excellent, that's one of the thinks I dislike about the AY lounge @ HEL, no views!

Quoting Lufthansa747 (Thread starter):
Wine, beer and sparkling wine on tap as well as a soda fountain is all there is for free. The tap wine was disgusting junk. There is a pay bar with extraorbitant prices

- Don't like this set up, it's cheap and just annoys people.

Quoting Lufthansa747 (Thread starter):
Access to the Spa is only free for Finnair Platinum and includes no treatments

- Hmm, pretty pointless.

Quoting Lufthansa747 (Thread starter):
Another great meal on Turkish

- Looks in, impressive for a European segment.

Quoting Lufthansa747 (Thread starter):
the agent was very friendly, joked how I’m in the last row (2-seater with my friend), and handed me a new boarding pass for 11K

- Nice.

Quoting Lufthansa747 (Thread starter):
I had the two beers I took from the lounge

- The joys of no gate security screening  Smile

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6457 posts, RR: 38
Reply 9, posted (4 years 11 months 2 weeks 2 days 13 hours ago) and read 17678 times:

Hi Lufthansa747,

Nice TR, one as many have pointed out showing TK's product to be consistent on the good side. Nice pictures too.

Quoting Lufthansa747 (Thread starter):
Wine, beer and sparkling wine on tap as well as a soda fountain is all there is for free. The tap wine was disgusting junk.

Eugh, never heard of that before, and I don't particuarly want to try it! But at least the IST lounge looked much better.

The food onboard TK looks delicious!

Can't wait till I can afford Business Class too..

Regards,
Nicholas



It's all about the destination AND the journey.
User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 34
Reply 10, posted (4 years 11 months 2 weeks 2 days 11 hours ago) and read 17436 times:

Thanks for the replies so far!

Quoting OA260 (Reply 2):

Marriott always the hotel of choice for me where possible. You always get a consistant product.

Agreed it's very consistent. But last year I mainly concentrated on retaining my SPG Platinum status, Marriott just requires too much even for Gold. Alas, it seems in 2010 I won't be renewing any hotel status.

Quoting Caleb1 (Reply 3):
A truly excellent TR. I enjoyed reading this report very much. This is true quality.

Thanks for the compliments!

Quoting Loalq (Reply 4):
A lot of companies rely solely on marketing and propaganda material, but I guess this is not the case with TK.

Indeed. I find their onboard product simply the best in Europe, even in Y.

Quoting Airpearl (Reply 5):
The catering on the long haul seems really good. It does look like an airline to try asap Wink The weaknesses on the ground though appear to be common among airlines which are growing too rapidly.

Agreed. I find EK ground service staff bad in DXB as well.

Quoting Airpearl (Reply 5):
reminds me of something from Lauda Air when they flew longhaul.

Lauda also had DO&CO catering, maybe something to do with that.

Quoting Airpearl (Reply 5):
She does get around... I spotted JJB at JFK having just arrived from IST on Dec. 28 (below) - must have been immediately following the HKG rotation!

JJB also took me back from HKG...

Quoting Abrelosojos (Reply 6):
I have exactly the same excellent experience on them (and reviewed them pretty much along the same lines as you have).

Thanks to your reports, I somewhat knew what to expect - otherwise I'd have been totally surprised to see this level of service!

Quoting Abrelosojos (Reply 6):
Ground service in IST NEEDS to be improved. I mean, its Istanbul ... not Paris!

Not only that, but try making a reservation on the phone with them... The website is equally useless not even providing their lowest published fares. I book on expedia.

Quoting TurkishWings (Reply 7):
Will there be a return trip report? Where did you visit in the Philippines? Any pictures from there to share?

I'm afraid no return report, was too tired to note any details or take many pics. Will post meal pics later.

Stayed in Angeles City the whole time on this trip with my girlfriend, and barhopping night time with my three friends who were there as well.

Quoting TurkishWings (Reply 7):
would you be able to give me some tips on Cebu?

Of course, just send me a private message. I've visited Cebu a lot in the past.

Quoting BA319-131 (Reply 8):

I'm flying to BKK next month, kind of wish I'd chosen TK or QR now!

Who are you flying to BKK with Mark?

Quoting BA319-131 (Reply 8):
TK seem quite generous with their upgrades too, is there some kind of policy in their FFP program for this?

2 per year for Elite Plus only, I just happened to be lucky. I'll make ELPL in 3 weeks time though, so that will mean 2 confirmed upgrades in 2010 and 2 in 2011 for me. From any fare, including award tickets. Although I was told I should only use them at the airport if needed.  Wink Generally I think TK struggles to attract premium traffic and heavily overbooks Y.

Quoting BA319-131 (Reply 8):
- Don't like this set up, it's cheap and just annoys people.

Totally agreed. They should at least provide two drink vouchers like AA or UA. Or just remove that bar altogether.

Quoting BA319-131 (Reply 8):
- Hmm, pretty pointless.

Well, you get to the sauna with apron views. But hardly worth 45eur and very much pathetic Finnair doesn't allow longhaul J there for free.

Quoting NZ107 (Reply 9):

Can't wait till I can afford Business Class too..

It was very affordable this time thanks to TK  Wink


Regards,

Lufthansa747



Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 34
Reply 11, posted (4 years 11 months 2 weeks 2 days 10 hours ago) and read 17398 times:

Some pics from the return.

TK Check-In is always rather nice - banners, TK and Turkish flags etc.
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/tkret/1.jpg

Cocktail service in Economy on TK071, how's that for a whisky shot
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/tkret/2.jpg

Meal tray in Y on TK071 - nice smoked salmon, some Turkish appetizer, chocolate cake. Menus are handed out even intra-europe in Y, and longhaul now has amenity kits nicer than many Business class kits.
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/tkret/3.jpg

A bit disappointing main course this time, last time was a salmon fillet on TK071
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/tkret/4.jpg

More nice surprises in Istanbul...  Wink Business class appetizers - very nice
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/tkret/5.jpg

Pretty nice chicken dish
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/tkret/6.jpg

Dessert along with coffee and cognac
http://i133.photobucket.com/albums/q61/lufthansa747/tkdec/tkret/7.jpg

Next Trips

Jan - TK Y HKG, Air Asia free flights
Feb - TK Y CGK
Feb - TK Y HKG, 5J CRK
May - TK J ICN, SQ/OZ J CGK/MNL



Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineAkhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 12, posted (4 years 11 months 2 weeks 2 days 7 hours ago) and read 17009 times:

Hi Lufthansa747,

Thank you for the insight review of TK J service to Asia. Really enjoyable. I was wondering how it looked like and I have got a nice impression of it.

Quoting Lufthansa747 (Thread starter):
There is a pay bar with extraorbitant prices -- 18.50eur for Hennessy XO or 16eur for a glass a glass of NV champagne. If you fancy Krug, that will set you back 37eur. But no worries, you can use Finnair Plus points -- a 4cl shot of cognac costs as much as a HEL-LHR upgrade on AY. And if you don't fancy that sparkling water from the tap, they'll happily sell you a bottle. Whoever thought of all this, must regard their passengers as complete donkeys. Not surprising since that has been Finnair's attitude lately.

I don't really understand the need to charge premium passengers extra.

Quoting Lufthansa747 (Thread starter):
It's simply the best J product in Europe in my experience (AF/AY/BA/KL/LH/SK flown). Proper hot towels were passed out first, followed by menus and headphones (they also have a movie on this route).

Impressive indeed.

Quoting Lufthansa747 (Thread starter):
Canapes and a mimosa

Nice presentation.

Quoting Lufthansa747 (Reply 11):
Feb - TK Y CGK

I look forward to your trip report of this one.

Thanks again.

Cheers,
Suryo



Friends forever
User currently offlineFlightsimboy From Canada, joined Sep 2005, 1342 posts, RR: 5
Reply 13, posted (4 years 11 months 2 weeks 2 days 5 hours ago) and read 16804 times:
Support Airliners.net - become a First Class Member!

Lufthansa747 thanks for the great trip report.

Quoting Lufthansa747 (Thread starter):
The friendly Servisair lady told me the flight is totally full and that I should get an upgrade later with my TK Elite card.

For once, the agent was very friendly, joked how I’m in the last row (2-seater with my friend), and handed me a new boarding pass for 11K. He stayed in 61A. I could get used to such lounge welcomes.



Quoting BA319-131 (Reply 8):
TK seem quite generous with their upgrades too

Nice that you could get that upgrade with the TK Elite card. Unfortunate for your friend to still be in Y

Quoting Lufthansa747 (Thread starter):
A very friendly male F/A soon offered drinks. I had a few glasses of Gosset Grande Reserve during the ground delay – excellent!

The friendly male F/A soon set up the tablecloths and service started. He was mainly serving my aisle and service was excellent throughout. Drinks regularly refilled, more bread offered than I eat in a week and always a smile on his face.

He arranged the strawberries and ice cream rather nicely don’t you think?


Looks like the male FAs on TK really make you "feel like a Star"

Quoting Lufthansa747 (Thread starter):
I was absolutely stuffed, but decided to watch a movie and invite my friend for a drink. The footstool is obviously no buddy seat, but the crew had no issues with that and serving my friend a drink as long as the seatbelt sign was off.
(Bags took quite a while as well, and my friend made it from the last row to the baggage claim before his suitcase arrived)

Your friend from Economy was allowed into Business Class to share a drink with you
 Wink. Very nice!

Quoting Abrelosojos (Reply 6):
YAY YAY YAY Smile. See, I keep telling people that Turkish is the airline to watch in the region ... not the over-rated big 3.

I have exactly the same excellent experience on them (and reviewed them pretty much along the same lines as you have).



Quoting Lufthansa747 (Reply 10):
Thanks to your reports, I somewhat knew what to expect - otherwise I'd have been totally surprised to see this level of service!

You mean these  Wink It's these reports and Lufthansa 747s that really bring out the jewel that TK J class is! (But what is their Y class service like?)

Turkish TK 002: 25/NOV/08: JFK-IST: J Cabin (by Abrelosojos Dec 8 2008 in Trip Reports)

Turkish TK 16: 29/APR/09: GRU-DKR-IST: J Cabin (by Abrelosojos Jul 13 2009 in Trip Reports)

I totally fell in love with TK after reading your reports Abrelosojos. So glad they fly out of Toronto, but flying in J will be something I can only dream about. Unless I get enough AC Aeroplan points to use as an upgrade, with TK being a Star Alliance carrier. Again just a dream wtih that too LOL


User currently offlineThegivenone From Austria, joined Jan 2008, 193 posts, RR: 0
Reply 14, posted (4 years 11 months 2 weeks 2 days 3 hours ago) and read 16675 times:

Great report! I am glad to see that TK is getting such consistently great reviews nowadays. I will have to try and fly them some time soon.

Quoting Lufthansa747 (Thread starter):
One of the best steaks on a plane – and very nicely presented

Interesting, I was served EXACTLY the same meal on Austrian (OS) from IAD to VIE. As you know, Austrian is also catered by Do&Co. I was not aware, however, that menus were transferred between the two airlines!


User currently offlineCrimsonNL From Netherlands, joined Dec 2007, 1908 posts, RR: 42
Reply 15, posted (4 years 11 months 2 weeks 2 days 3 hours ago) and read 16648 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Hi LH747, thanks for a very enjoyable read. Loved the pictures.

Regards, Martijn



Nothing's worse then flying the same registration twice, except flying it 4 times..
User currently offlineShamrock321 From Ireland, joined May 2008, 1612 posts, RR: 1
Reply 16, posted (4 years 11 months 2 weeks 2 days 2 hours ago) and read 16546 times:

Great report, its a pity about IST being so over stretched, its really letting TK down, hopefully this can be resolved soon.

User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 30
Reply 17, posted (4 years 11 months 2 weeks 1 day 17 hours ago) and read 16200 times:

Hi Lari,

Excellent report on TK. That IST-HKG in J looks very impressive indeed. Some of the TK fares ex-HEL, especially to SE Asia are very good - tempted to pick some up but don't have the time in the foreseeable future...

I've only flown Turkish once, but even that experience showed that the ground operations @ IST is complete shambles - we ended up being delayed around half an hour mostly because they started boarding far too late and the stupid gate security check took absolutely ages to get everyone processed. In the air it was a decent product, although this was intra-Europe economy.

Definitely agree with the missed potential of the Via Spa lounge. Somehow that doesn't surprise me at all, given the bad direction Finnair has recently been heading to.

Hope to see some more reports on the upcoming flights!


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8589 posts, RR: 54
Reply 18, posted (4 years 11 months 2 weeks 1 day 15 hours ago) and read 16148 times:
Support Airliners.net - become a First Class Member!



Quoting Lufthansa747 (Reply 10):
Quoting BA319-131 (Reply 8):

I'm flying to BKK next month, kind of wish I'd chosen TK or QR now!

Who are you flying to BKK with Mark?

- Lari, off with MrsBA319131, we have 1 full day in BKK before heading to Vietnam for 2 weeks.

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 30
Reply 19, posted (4 years 11 months 2 weeks 1 day 13 hours ago) and read 16040 times:



Quoting BA319-131 (Reply 18):
- Lari, off with MrsBA319131, we have 1 full day in BKK before heading to Vietnam for 2 weeks.

Somehow I think he meant which airline are you flying?  Smile


User currently offlineGlenP From United Kingdom, joined Apr 2009, 55 posts, RR: 0
Reply 20, posted (4 years 11 months 2 weeks 1 day 10 hours ago) and read 15876 times:

My compliments for a great TR; & curses for having really muddied the waters over which carrier to use on another MAN - CAI jaunt, this summer.  Wink

Choices are:

AF: Early morning start, widebodies from CDG - CAI & back, AVOD, & daylight arrival in CAI;
OK: Early morning start, long transfer times at PRG, giving the possibility of a quick tour of Prague, excellent meals in J.

Flown both of these in J before &, surprisingly for some I've spoken to, OK just pipped AF for service & catering; even though they use single aisle types on both sectors.

Thing is, that TK is the other option; offering not too late a departure from MAN, useful codeshare with MS from IST - CAI, possible overnight in IST on the return, the cheapest fares & what, from all reports, looks to be a great J product.

Why's life never easy, eh? Big grin


User currently offlineOjas From India, joined Mar 2008, 2988 posts, RR: 25
Reply 21, posted (4 years 11 months 2 weeks 1 day 10 hours ago) and read 15821 times:

Excellent TR,

Glad you enjoyed the now TK ( 9W) J product!

Quoting Abrelosojos (Reply 6):
See, I keep telling people that Turkish is the airline to watch in the region ... not the over-rated big 3.

True.

However, is it me only or that everyone has observed that their flights are often delayed? I mean Out of BOM, DEL TK I believe has one of the worst OTPs. Their in flight service might be compensating that.



A lion does not concern himself with the opinions of the sheep
User currently offlineFCA767 From United Kingdom, joined Nov 2006, 1786 posts, RR: 1
Reply 22, posted (4 years 11 months 2 weeks 1 day 2 hours ago) and read 15522 times:

Oh My! That food on Turkish Just made my mouth water soooo! Much! and I never do that on trip reports  Smile
I want to fly on them next  Smile


User currently offlineThe777Man From United States of America, joined Jul 1999, 6672 posts, RR: 55
Reply 23, posted (4 years 11 months 2 weeks 15 hours ago) and read 15290 times:

Hi Lari!

Excellent report with great pictures! Amazing food on the HEL-IST flight! TK is indeed very impressive!

Looking forward to your next report.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8589 posts, RR: 54
Reply 24, posted (4 years 11 months 2 weeks 6 hours ago) and read 15049 times:
Support Airliners.net - become a First Class Member!



Quoting FlyingFinn76 (Reply 19):
Somehow I think he meant which airline are you flying?

- Ha!! - Quite right P, I should read the question!

Lari - QR.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
25 MH017 : Sounds like QR Excellent TR: what a difference to go from TK C-class to a LCC Enjoyed reading and watching your TR: keep it up !!!
26 EL-AL : Hey Lufthansa747, Excellent trip report, thank you! Very detailed with very good pictures. Looks like Turkish long haul C class can stand to the stand
27 Lufthansa747 : Thanks for the replies everybody! The infamous TK ground services almost screwed up that trip again - we were told no TKTL but at their whim, they can
28 Akhmad : That sounds awful. What if you were not an Elite member?
29 Luftaom : Lufthansa 747 - you are an absolute legend
30 PlaneHunter : Hi Lari, excellent review, good to see a new high quality report from you after some time. Your experience confirms that TK is very competitive. Ridic
Top Of Page
Forum Index

Reply To This Topic Feel Like A Star? TK J/5J Y HEL-IST-HKG-CRK
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
IST-BKK-HKG-IST On TK And EK W/pics (Part 3) posted Fri Nov 17 2006 11:30:25 by TurkishWings
IST-BKK-HKG-IST On TK And EK W/pics (Part 2) posted Thu Nov 16 2006 10:04:40 by TurkishWings
IST-BKK-HKG-IST On TK And EK W/pics (Part 1) posted Thu Nov 16 2006 07:31:54 by TurkishWings
ADA-IST-ZRH-AMS On TK/LX In C (pics) -part 4- posted Fri Oct 30 2009 15:27:50 by LX1800
TK JFK-IST In Business posted Tue Sep 29 2009 13:02:09 by Skydrinking
AMS-ZRH-IST-ADA On LX/TK In C (pics) -part 3- posted Sun Sep 6 2009 11:28:34 by LX1800
AMS-ZRH-IST-ADA On LX/TK In C (pics) -part 2- posted Sat Aug 29 2009 09:47:53 by LX1800
AMS-ZRH-IST-ADA On LX/TK In C (pics) -part1- posted Mon Aug 24 2009 13:02:59 by LX1800
IST-LHR-IST On TK 777-300ER C Class (w/ Pics) posted Mon Jul 27 2009 02:32:55 by TurkishWings
Turkish TK 16: 29/APR/09: GRU-DKR-IST: J Cabin posted Mon Jul 13 2009 11:14:14 by Abrelosojos

Sponsor Message:
Printer friendly format