planereality From United States of America, joined Sep 2008, 103 posts, RR: 0 Posted (3 years 12 months 1 day 5 hours ago) and read 12636 times:
SQ 15: SAN FRANCISCO to SEOUL: BOEING 777-300ER: BUSINESS CLASS
The plane to Seoul: 9V-SWA
Surely I wasn't the only one with mixed emotions. The start of this trip was somewhat anti-climatic. My purpose was to get to Asia in order to fly on All Nippon's inagural "Inspiration of Japan" from Tokyo to JFK which was subsequently cancelled. I decided to travel anyway as it would have cost me more money to cancel the flight than go. I am glad I went (shocking)
Check in for my flight was a cinch and I had some time to sepnd in the lounge. The lounge review is on my blog. When I boarded, my first thought was: "Wow! This cabin is real high end..."
It was decorated with trim and wall art and was very appealing aesthetically. I walked through the First Class Cabin while boarding and snapped a few quick pics:
At that point, a flight attendant welcomed me on board and escorted me to my seat. I said "wow" again, this is the widest airplane seat I have ever seen. I did a separate report on the seats, also on the blog. And a first for me: listening to passengers walk through the business class cabin oohing and ahhing. Business Class Seat:
climbing out of San Francisco
Truth be told, as it always is on Planereality, the seats, upon close inspection, did appear somewhat worn out... nothing major though. The leather was roughed up in spots and there was some blemishes on the ptv and the plastic that surrounded it. I asked the fa to give it a wipe down which she gladly did, but the results were mediocre.
Business Class was only 30% full. Champagne and juice were offered, menus passed out and hand towels (mine was cool at best) distributed. Food was very, very tasty; the fillet had a great sauce, but not overpowering the meat. Salmon 3 ways was perfect. There was a warm towel service after dinner and dessert was ice cream and cheese. Surprising that no amenity kits were offered but rather just some sock that had a fixed semi-hard foot which made them more like slippers. The FA’s did hand out eye masks.
slices of heaven
For entertainment, Singapore's KrisWorld offers plenty of movies, music and games, but no airline I have flown comes close to Qatar Airways in terms of quantity of movies. On the flip side, the noise cancelling headphones provided were the best I have used. Although UBS ports were at each seat I was unable to play my I-Pod through the KrisWorld system, but was able to re-charge it.
headphones, eye mask & socks
Perhaps it goes without saying that the service was excellent during the entire flight. In particular, the flight attendants asked if I was "ready" each time, before serving me any food or drinks. Flying on Singapore Airlines will never get old.
[Edited 2010-03-12 11:44:49]
[ Diamond: edited to correct column spacing and alignment ]
chiawei From United States of America, joined Nov 2000, 898 posts, RR: 1
Reply 2, posted (3 years 12 months 18 hours ago) and read 10684 times:
I have been flying SQ1 or SQ15 out of SFO at least 6 times a year.
I got to say the service and quality of food has really gone down hill.
For example- the fish ball noodle has been replaced by instant odon. Its still on the menu, but no longer offered.
On last week trip on SQ 15- SFO-ICN leg. They ran out of food basically served me half portion of korean beef. The portion was about size of economy.
Althoguh i got to say the macademia ice-cream was nice.
I flew 9V-SWQ on the way to singapore. When i arrived in Sinagpore on monday at 2:00 am (we were late due to head wind). My luggage was actually among last to come out. This despite being Kris Flyer gold and traveling in business. At 2 am in the morning and after 20+ hour in air. All you want is to get to hotel quickly and sleep. I got out of Changi at almost 2:40 am. 40 minutes to wait for luggage is just bad.
However, the subsequent flight to Shanghai was great. I had booked lobster thermidor out of Singapore. It remains one of the best in air.
But on the way back to SFO on SQ 1- the food is still only so so. I never get the point of offering breakfast as 2nd meal. The flight arrives in SFO at around 6:20 PM. I know its 10 am or so in HKG. But give me a break. As a passenger arriving in evening, i would prefer to have a full blown dinner so i don't have to go out to eat after 11 hour flight.
Also, the seat is really showing its age. Even newer plane such as 9V-SWQ already looks quiet beat up. I had flown on 9V-SWA about 4 months ago. Both are not in good shape.
I really hate to say this. But i actually had better food out of Narita on United. While the united J class seat is a lot narrower and you sit right next to another passenger. But the seat are in much better shape the the SQ J-seats (at least cleaner). I liked the SQ J-class because its so big. However, the condition just too poor for me to really enjoy it.
I will still fly SQ over United. But the gap is not that huge any more. The interior really needs to be cleaned up. The carpet is also showing a lot of tear too. Not very impressive.