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Singapore To London On SQ's A380  
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Posted (4 years 7 months 1 week 6 hours ago) and read 26823 times:

Hello again to everyone and welcome to my second trip report covering my flight from Singapore to London on SIA’s A380. Unfortunately as the outbound flight was an overnight one, I mostly slept so I had to make up for it on the return leg. Hopefully unlike my first trip report there shouldn’t be any problems with the pictures…fingers crossed…!! All comments and suggestions welcome as usual.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009016.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009025.jpg

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B A C K G R O U N D

My best friend Ignacio and I have been travelling together since 2006 and visited many places. However in 2009 I didn’t have any travels planned until one day when I got a phone call at work with the words “Singapore Airlines; A380; £320” being shouted down at me. I presume that this was a special offer from Singapore Airlines and with that price there is no way anyone could resist booking it.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009076.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009077-1.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009079-1.jpg

Now you would think that we would go for a week or a decent amount of time however we only stayed for 48 hours which made everyone think we were totally nuts! But at the end of the day it was mainly for the experience of flying on SQ’s famous A380 and sitting on the Upper Deck.

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OUTWARD JOURNEY

D A Y O F D E P A R T U R E

After 48 hours in Singapore we were sad to be leaving as it had been quite manic. Two nights in two hotels, firstly at the Swissotel The Stamford followed by the St. Regis Singapore which I have to admit is one of the best hotels I have stayed in anywhere in the world. Neither of us wanted to leave the hotel let alone wake up at 09:00 after going to sleep at 05:00 as the two queen beds we had were so comfortable.

C H E C K - I N

Nevertheless we checked-out and left for the airport by 10:00 and reached Changi within half an hour which was good as there was no traffic. Terminal 3 at SIN was amazing, so clean and efficient and yet so quiet despite having so many flights and passengers. Check-in was a breeze and so easy. The polite lady from Singapore Airlines handed our boarding cards and then realised that she had made a mistake with our seats which we hadn’t realised. But she kind enough to quickly rectify the problem. After checking-in we headed to Terminal 1 as my friend had to visit Qantas to get his round the world itinerary printed which by the way made me feel very jealous!

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009095.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009097.jpg

P R E - B O A R D I N G

By 11:30 we headed through security and again I noticed at how polite the Singapore people are. Basically upon arriving two days earlier I was stopped at immigration and taken to one side as they wanted to check my passport out. The official came over and asked me for my full name to which I told him what it was. He then asked if I had any middle names which I don’t have as I said it would have been written on my passport. The gentleman came back after only ten minutes and said “Mr Sandeep we are sorry for stopping you but everything is okay, enjoy your stay in Singapore.”

What had happened was that someone with my name previously had problems but they established that it wasn’t me so I was allowed to carry on. I asked the lady at the counter whilst leaving if there would be any problems when I come again to which she replied “Mr Sandeep there is a special number against your details so that when you come to Singapore again you won’t have any problems. I hope you have enjoyed your stay here and look forward to seeing you again”!

Such politeness and understanding goes a long way and if immigration speak to you so nicely it does make the first and last impressions very good for the country. Definitely one of the best border crossings I have had.

By 12:20 there was a final call as we made a quick dash through duty-free to buy some things before heading to the gate where boarding had just started. After going through security which is at the gate we headed up the second jet bridge to the upper deck for our long fourteen hour flight back home.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009101.jpg

F L I G H T D E T A I L S

Route:- Singapore Changi (SIN) - London Heathrow (LHR)
Airline / Flight Number:- Singapore Airlines / SQ 318
Departure (Actual) / Arrival (Actual):- 12:50 (13:10) / 19:10 (19:20)
Aircraft / Reg:- A380-841 / 9V-SKE
Class / Seat No.:- Economy / 82A

By 12:40 we were both onboard on the upper deck right at the back. Funnily enough they were the exact same seats as on our flight into Singapore a few days earlier. I had had doubts about the seats however the leg space was very good with these new generation seats. It also helped having the storage space next to you by the window reminding me of when I flew Air India to New York on the B744.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009098.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009102.jpg

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http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009108.jpg

The cabin crew went round with drinks before we pushed back and headed to the runway. After waiting for a cargo flight to land and vacate the runway the captain pushed back the throttles as we slowly started moving. It seemed quite a quick take-off compared to other flights as only half of the runway was used before the wheels went up and we left the coast of Singapore. I managed to spots so many ships probably all waiting to enter Singapore Port as we climbed up through the clouds and followed the coastline for a while before eventually reaching our altitude of 40,000 feet.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009110.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009111.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009113.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009116.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009118.jpg

For the first five or so hours my friend and I both just slept making up for the lost hours over the last few days and upon waking up were given lunch which was very nice and so filling. Chicken and rice had never tasted better along with a glass of red wine and of course a Singapore Sling. One thing I noticed was the friendliness of the crew. Always on hand to help you, top up your drink or help out in general. My friend asked if there was any green tea available but she replied “no sorry sir, we don’t serve green tea in Economy Class”. Within ten minutes she returned with a cup of green tea as she told me friend that they had them in Business Class so she took one for him. How polite and considerate is that?!

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009122.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009126.jpg

I read on Seatguru.com that our seats are in the beware category as they are right behind the toilet however despite this I didn’t hear the toilet being flushed once at all. You wouldn’t even realise that it was behind you. Also the fact that I got two windows was an added bonus for taking pictures.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009123.jpg



We then headed downstairs via the back stairs to stretch our legs. With the flight being full it did show how busy the downstairs rear section of Economy Class was. Every seat was virtually taken from front to back. I was glad to be sitting in the Upper Deck as there are less seats plus it feels a bit more of a private environment and a mini-cabin which in essence it actually is.

I carried on watching some more TV as the Krisworld system was too addictive. The selection was very good so I watched Bollywood film after Bollywood film and then one of my favourites; Monsters.Inc. Yes I know I’m a grown up but there’s still no harm in watching a Pixar animation movie! LOL!

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009127.jpg

Without knowing however, I then looked at the flight path and noticed that we only had around two hours left in the flight. Where had the last twelve hours gone? So many things to do on the A380 that I didn’t even realise how fast time was flying by. Before landing we were served food again this time consisting of beef with noodles again with another glass of red wine and a Singapore Sling.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009128.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009130.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009132.jpg

We slowly then started our descent over the English Channel which always depresses me as you know that your trip is coming to an end. As it was the evening peak we did circle a bit over London however as it was a tad bit cloudy I couldn’t get any decent pictures. Slowly but surely our whale of a plane got closer and closer to the ground and then the wheels softly kissed the tarmac on what I can call one of the best landings I have had and even more so being on such a big aircraft.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009138.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009139.jpg

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009140.jpg

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http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009143.jpg

My SQ A380 experience had to come an end but if anything made me fall in love with both the airline and aircraft even more than I already did.

http://i800.photobucket.com/albums/yy286/sdas24/Singapore%20aviation%20pics/Singapore2009144.jpg

V E R D I C T

I was lucky to get such a cheap price for a Singapore Airlines ticket and enjoyed the experience thoroughly. From the second I checked-in till the second I landed back at LHR it genuinely felt like the crew wanted to look after you. Politeness and impeccable service in Economy Class was definitely taken to a new level and I doubt it will be matched or surpassed in my eyes. Food was too a good standard and Krisworld was better than anything I have seen. My rating would be 10/10


Sandeep (AI151)


Modern Vision. Timeless Traditions...
18 replies: All unread, jump to last
 
User currently offlinePanAmerican From Germany, joined Oct 2003, 384 posts, RR: 5
Reply 1, posted (4 years 7 months 1 week 5 hours ago) and read 26658 times:

Excellent Report! Thank you. Your pictures are great, kinda gives you a feeling of being there.

Quoting AI151 (Thread starter):
I got a phone call at work with the words “Singapore Airlines; A380; £320” being shouted down at me.

May I ask where one would find such a great deal? I, too, would love to try out the A380 for such great fare  



Pan Am - The World's Most Experienced Airline.
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 2, posted (4 years 7 months 1 week 5 hours ago) and read 26593 times:

Quoting PanAmerican (Reply 1):
May I ask where one would find such a great deal? I, too, would love to try out the A380 for such great fare

Funny you should ask but it was a phone call from my friend who works for a private travel agent and he said that Singapore Airlines sent him an e-mail. Booking it was literally a spur of the moment, and for that price there was no way I was going to say no. But to be honest though I'd be more than happy to pay the normal £550 to fly an SQ A380 as the service is worth the money.



Modern Vision. Timeless Traditions...
User currently offlineInitious From Singapore, joined Dec 2008, 1066 posts, RR: 6
Reply 3, posted (4 years 7 months 5 days 19 hours ago) and read 21990 times:

Quoting AI151 (Thread starter):
My friend asked if there was any green tea available but she replied “no sorry sir, we don’t serve green tea in Economy Class”.

No green tea in Economy? Did your friend ask for the normal canned green tea or those Chinese / Japanese green tea made with tea leaves? Either way it shouldn't cost a lot to serve them in Economy Class.. Have lots of both of them at home. xP



One way I will fly around the world!
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 4, posted (4 years 7 months 5 days 6 hours ago) and read 20730 times:

Quoting Initious (Reply 3):
No green tea in Economy? Did your friend ask for the normal canned green tea or those Chinese / Japanese green tea made with tea leaves? Either way it shouldn't cost a lot to serve them in Economy Class.. Have lots of both of them at home. xP

I don't actually know which type it was but the fact that she came back with some tea was very kind of her. It added a personal touch to the service.



Modern Vision. Timeless Traditions...
User currently offlineInitious From Singapore, joined Dec 2008, 1066 posts, RR: 6
Reply 5, posted (4 years 7 months 4 days 13 hours ago) and read 19459 times:

Quoting AI151 (Reply 4):
I don't actually know which type it was but the fact that she came back with some tea was very kind of her. It added a personal touch to the service.

That's what you get when you choose SQ! =) Their services always make you feel like a VIP even when you travel in Y class.



One way I will fly around the world!
User currently offlineLh748i From Germany, joined Sep 2007, 89 posts, RR: 0
Reply 6, posted (4 years 7 months 4 days 13 hours ago) and read 19418 times:

Quoting AI151 (Thread starter):
Now you would think that we would go for a week or a decent amount of time however we only stayed for 48 hours which made everyone think we were totally nuts! But at the end of the day it was mainly for the experience of flying on SQ’s famous A380 and sitting on the Upper Deck.

Yeah, I get to hear that quite often too... But I just go with it since they all do not understandy about this passion... I am totally on your side, just to fly for the experience ^^

Regards
Frank



Lights will guide you home... next: FRA - BOG - FRA
User currently offlinejayeshrulz From India, joined Apr 2007, 1029 posts, RR: 2
Reply 7, posted (4 years 7 months 4 days 10 hours ago) and read 19216 times:

Wow, tbh, SQ beats them all.
Excellent flight and for the first time i'm seeing a Fererro Rocher.No wonder its a 5* Airline.

Tks for sharing... 



Keep flying, because the sky is no limit!
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 8, posted (4 years 7 months 4 days 7 hours ago) and read 18763 times:

Quoting Lh748i (Reply 6):
Yeah, I get to hear that quite often too... But I just go with it since they all do not understandy about this passion... I am totally on your side, just to fly for the experience

All my friends and work colleagues say the same but at the end of the day this passion is a rare and expensive one....well except for everyone here on a.net...but if I could, I would fly everyday of the year and still not get sick of flying...



Modern Vision. Timeless Traditions...
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 9, posted (4 years 7 months 4 days 7 hours ago) and read 18760 times:

Quoting jayeshrulz (Reply 7):
Wow, tbh, SQ beats them all.
Excellent flight and for the first time i'm seeing a Fererro Rocher.No wonder its a 5* Airline

It definately is worth the 5* it gets. The service and food in Economy was better than in Business Class with other airliners. Thats what makes me go back and fly Singapore Airlines even to India, but making a detour via Singapore is never going to be a problem.



Modern Vision. Timeless Traditions...
User currently offlineronerone From Jordan, joined Aug 2004, 1663 posts, RR: 53
Reply 10, posted (4 years 7 months 3 days 13 hours ago) and read 18030 times:

Great TR Sandeep!

Nice to see that SQ Economy Class is of high and consistent standards. The green tea 'gesture' was very professional! Other airlines would have simply ended at 'Sorry sir we don't have any' etc.

The A380 is something very special to fly on. But i think for now that is because it is a new plane that we have to get accustomed to  


Thanks a lot for sharing!

Regards,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 11, posted (4 years 7 months 3 days 12 hours ago) and read 18005 times:

Quoting ronerone (Reply 10):
Great TR Sandeep!

Cheers Roni. No doubt a big thanks goes to you for making me join A.net and post my experiences.

Quoting ronerone (Reply 10):
The A380 is something very special to fly on. But i think for now that is because it is a new plane that we have to get accustomed to

Maybe so, a lot of my friends don't see what the fuss is about but they don't know what it means to us. It maybe a new aircraft but I'm sure it will slowly become more and more popular.



Modern Vision. Timeless Traditions...
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6824 posts, RR: 77
Reply 12, posted (4 years 7 months 3 days 6 hours ago) and read 17591 times:

Hi Sandeep,

great to see your second report was easy to load - well done. Again I enjoyed reading, SIA reports always attract my attention.

Quoting AI151 (Thread starter):
“Singapore Airlines; A380; £320” being shouted down at me. I presume that this was a special offer from Singapore Airlines and with that price there is no way anyone could resist booking it.

Definitely a great deal.

Quoting AI151 (Thread starter):
Now you would think that we would go for a week or a decent amount of time however we only stayed for 48 hours which made everyone think we were totally nuts!

Come on, 48 hours at the same destination is quite long...well, at least for some a.netters.  
Quoting AI151 (Thread starter):
Within ten minutes she returned with a cup of green tea as she told me friend that they had them in Business Class so she took one for him. How polite and considerate is that?!

Very nice gesture.

Quoting AI151 (Thread starter):
I read on Seatguru.com that our seats are in the beware category as they are right behind the toilet however despite this I didn’t hear the toilet being flushed once at all.

I flew SQ's A380 between SIN and HKG and the loud toilet-flush was one of a few annoyances.

Quoting AI151 (Thread starter):
My SQ A380 experience had to come an end but if anything made me fall in love with both the airline and aircraft even more than I already did.

SQ is definitely one of the best carriers. As for the A380 - it is always a pleasure to get one, but it's not my favorite aircraft. I'm planning to write a report soon as part of a new series, I will go into detail about the mentioned annoyances then.


PH



Nothing's worse than flying the same reg twice!
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 13, posted (4 years 7 months 3 days 6 hours ago) and read 17583 times:

Quoting PlaneHunter (Reply 12):
great to see your second report was easy to load - well done. Again I enjoyed reading, SIA reports always attract my attention

I'm glad to hear you found this trip easy to view, funnily I was reading your comments and had just mentioned this to then look and see you have spotted that already! LOL!

Quoting PlaneHunter (Reply 12):
Come on, 48 hours at the same destination is quite long...well, at least for some a.netters

Definately for some a.netters I can understand that would be the truth. I did LHR-HKG-LHR for 24 hours with QF. I really would have loved to post that trip but there are hardly any pics from the aircraft so I might have to do that trip again!

Quoting PlaneHunter (Reply 12):
I flew SQ's A380 between SIN and HKG and the loud toilet-flush was one of a few annoyances.

That's quite odd as I didn't hear the toilets at all. Maybe because I had my headphones on all the time! LOL!



Modern Vision. Timeless Traditions...
User currently offlineHOOB747 From United States of America, joined Nov 2006, 446 posts, RR: 0
Reply 14, posted (4 years 7 months 3 days ago) and read 17007 times:

Quoting AI151 (Thread starter):
Now you would think that we would go for a week or a decent amount of time however we only stayed for 48 hours which made everyone think we were totally nuts! But at the end of the day it was mainly for the experience of flying on SQ’s famous A380 and sitting on the Upper Deck.

Thanks for an enjoyable TR, it reminds me of why I looove flying! And you are silly if you think you are totally nuts for taking a short trip to enjoy a big, beautiful new 380! Well done my friend!



747 Number One Fan from U.S.A
User currently offlinelukeyboy95 From United Kingdom, joined Apr 2008, 1096 posts, RR: 32
Reply 15, posted (4 years 7 months 2 days 23 hours ago) and read 16906 times:

48 hours.... tut tut! At least you visited and got the vibe of the place. I was SO CLOSE to taking SQ for 48 hours out to AKL for only £40 more than your fare back when they had an unheard off sale but couldn't go through with it... not dedicated enough and didn't really want to have to explain my passport stamps to parents.

Your trip looked perfect, truelly faultless. With such high loads, it seems SQ's tactic of lowering fares incredibly in the economic crisis were bang on...

Meals looked superb. Especially the second one with noodles. Made me hungry just looking, and I thin you have a tiny wee tub of optional chillies to put on, and farerro ... class! How did the Singapore Sling taste? Was it strong? I can't imagine...

Quoting AI151 (Thread starter):
genuinely felt like the crew wanted to look after you. Politeness and impeccable service in Economy Class

And thats the way any top class airline should be. Shame on the crews we so often hear about on airlines aplenty like IB, EK, EY - they claim this superior product but staff's bad attitudes always seem to hinder progress... SQ truelly are world leaders.

Excellent TR.



Breaking down the stereotypes - one by one
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 16, posted (4 years 7 months 2 days 16 hours ago) and read 16500 times:

Quoting lukeyboy95 (Reply 15):
48 hours.... tut tut! At least you visited and got the vibe of the place. I was SO CLOSE to taking SQ for 48 hours out to AKL for only £40 more than your fare back when they had an unheard off sale but couldn't go through with it... not dedicated enough and didn't really want to have to explain my passport stamps to parents.

funnily enough thats how I used to be but then I realised that its something I love to do, I pay for it with my on money and plus that my parents have realised that I'm just plane crazy!

Quoting lukeyboy95 (Reply 15):
Meals looked superb. Especially the second one with noodles. Made me hungry just looking, and I thin you have a tiny wee tub of optional chillies to put on, and farerro ... class! How did the Singapore Sling taste? Was it strong? I can't imagine...

That is a tub of chillies...well spotted mate. First Singapore Sling wasn't that strong but my friend and I went through around 6 each so the next one kept tasting stronger and stronger!

Quoting lukeyboy95 (Reply 15):
And thats the way any top class airline should be. Shame on the crews we so often hear about on airlines aplenty like IB, EK, EY - they claim this superior product but staff's bad attitudes always seem to hinder progress... SQ truelly are world leaders

I have flown on all 3 and I still rate SQ more than any of them. The product and staff and much better than EK and EY. But each has their own opinion. Thanks for the comments.



Modern Vision. Timeless Traditions...
User currently offlineDon From Japan, joined Jun 2003, 274 posts, RR: 0
Reply 17, posted (4 years 7 months 21 hours ago) and read 15374 times:

Good report.

I had a similar experience to what you had with your Green tea request. Last year I was flying out of LAX on SQ 11 and wanted some reading materials. I was thinking whether to buy some newspapers or to hope to find some on the aircraft. Then I saw the cabin crew dropping their bags off at the check in counter and asked one of the ladies whether there will be any newspapers onboard. She replied "Yes, we do".

Later I was sitting at the back of the fairly full aircraft and the stewardess who answered my question came down the aisle with few newspapers looking at the passenger faces and when she saw me, handed me the newspapers saying "I just wanted to give you these in case they run out". She never got my seat number earlier and just remembered my (ugly?) face. Now that is service.

Quoting AI151 (Thread starter):
I noticed at how polite the Singapore people are.

I know there are many people who would beg to differ on this point.


User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 18, posted (4 years 7 months ago) and read 14347 times:

Quoting Don (Reply 17):
I had a similar experience to what you had with your Green tea request. Last year I was flying out of LAX on SQ 11 and wanted some reading materials. I was thinking whether to buy some newspapers or to hope to find some on the aircraft. Then I saw the cabin crew dropping their bags off at the check in counter and asked one of the ladies whether there will be any newspapers onboard. She replied "Yes, we do".

Later I was sitting at the back of the fairly full aircraft and the stewardess who answered my question came down the aisle with few newspapers looking at the passenger faces and when she saw me, handed me the newspapers saying "I just wanted to give you these in case they run out". She never got my seat number earlier and just remembered my (ugly?) face. Now that is service.

For me its things like this that separate SQ from the rest as they add that personal touch which goes a long way. Quite surprised that she remembered you from the check-in queues out of all the faces she would have seen at the airport!



Modern Vision. Timeless Traditions...
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