Vivekman2006 From India, joined May 2006, 547 posts, RR: 3 Posted (5 years 4 months 4 weeks 13 hours ago) and read 31735 times:
To Bangalore on Jet Airways B737-800
Background: I occasionally have to travel from BOM to BLR on business. There are a variety of carriers – both low cost and full service that operate on this route. However, the types of aircraft operated are either the Airbus A319/A320 or the Boeing 737. The full service carriers operating on the route are Air India, Jet Airways & Kingfisher Airlines. On this occasion, I would be flying on Jet Airways.
The ticket booking was done through the Travel Desk of my company, along with the airport transfer and stay arrangements at the destination. Let me take you through a journey on a typical flight on board one of India’s leading domestic (as well as International) airlines.
Reaching the airport: Jet Airways uses Terminal 1B at Mumbai airport. I reached the airport after a quick 20 minute drive from the office. Thankfully, I did not encounter heavy traffic, as the evening rush hour had not begun yet. After showing my ticket and identity proof to the security guard at the gate, I entered the terminal, and proceeded to get my check-in bags screened.
Check-In: I had checked-in online, selected my seat, and printed out the boarding pass. I had selected the window seat on the second last row of the Y cabin i.e. row 29. Looking at the seat-map of our aircraft, it was more or less certain that it would be a 737-800 in the new/international configuration. The domestic only 737-800s have seats till row 31, whereas the new/international ones have seats up to row 30. This also meant that the aircraft would have IFE. Yay!
The Wait: After depositing my check-in bags, I proceeded to the Café Coffee Day outlet on the mezzanine floor of Terminal 1B. The café is strategically located, and gives you a good overview of the entire check-in area.
It was 1645, and I had another 60 minutes till boarding. I ordered coffee and whiled away the time planning for my activities at the office for the next couple of days.
At around 1720, I proceeded towards Security Check, which took nearly 10 minutes to complete. The departure hall was pretty crowded as it was the beginning of the evening peak hour for departures.
Our boarding announcement came soon, and I queued up for boarding the bus which would take us to the aircraft.
Airline: Jet Airways
Flight: 9W 441
Aircraft: Boeing 737-800
Scheduled Departure: 1810 Actual Departure: 1830
Scheduled Arrival: 1945 Actual Arrival: 2010
Boarding: I was on board by 1745, and the boarding process was progressing slowly.
By 1800, everyone was on board. The crew went around distributing bottles of water and lime juice, which was a welcome relief from the heat outside.
Our scheduled departure time of 1810 arrived, and there were no signs of the doors being closed!
The First Officer finally came online and announced that we would have a 15 minute delay in departure because of airport congestion at BOM! This has become a routine occurrence during the peak hours. In the meanwhile, I chatted with one of the cabin crew about the delays and other things regarding Jet Airways. He offered me a cup of coffee, which I gladly accepted.
The doors were finally closed and we pushed back at 1830. Dual runway operations were in progress at that time. I had a feeling we would take off from the secondary Runway 14 as our parking bay was quite close to it.
The Flight: Soon enough, we started taxiing towards Runway 14. This runway does not have a parallel taxiway, so we had to backtrack right till the end of the runway and then line up. With a roar, we started our take off roll, and were soon airborne.
There was some mild turbulence as we climbed through a thick layer of cumulus clouds. The view outside was beautiful.
As the seat belt sign was switched off, I decided to check out the IFE. The IFE on Jet Airways 737-800s consists of a 10 inch touch-screen based PTV with full AVOD. I looked at the flight statistics at first.
With not enough time for a full movie on this sector, I decided to look at a TV series instead. The Simpsons it would be this evening!
The Meal: For an evening flight such as this, Jet Airways serves light snacks along with tea or coffee. I chose the non-vegetarian option, which consisted of a chicken croissant served with a potato-mint salad and a pastry.
After finishing the meal, I looked at the map to see where we were.
With some more time to go before our landing, I explored the audio section of the IFE. I chose to listen to “Death Magnetic” by Metallica. The captain soon came on line and announced our descent into Bangalore.
Arrival: We made a smooth touchdown on Runway 27 and quickly exited the runway. At exactly 2010, we docked at an aerobridge at the “Bengaluru International Airport”
The BLR terminal is a pleasure to arrive at, and I was at the baggage reclaim within five minutes. My bag arrived in another two minutes, and I was outside the terminal in no time at all.
So in all, it was a typical, uneventful Jet Airways flight. Except for the delayed departure out of BOM, everything else worked perfectly well. No wonder that Jet Airways is the preferred carrier of a majority of business travelers. I think it is high time that 9W gets into an alliance, so that its frequent fliers benefit from increased connectivity and tie-ups.
Thank you for reading. Your comments are most welcome!
cakentennis From United States of America, joined Oct 2007, 153 posts, RR: 0
Reply 1, posted (5 years 4 months 4 weeks 2 hours ago) and read 30355 times:
Jet Airways is very classy indeed. I have flown them internationally and absolutely loved their product. I'm glad to see that their superb service transcends into the domestic sector as well. It was very nice of the F/A to offer you coffee during the delay. Although, I wish that they would stop distributing individual bottles of water to each passenger. They can drastically reduce the amount of plastic waste by using reusable cups and large common bottles. How was the pax load on your flight?
ojas From United Arab Emirates, joined Mar 2008, 3098 posts, RR: 25
Reply 4, posted (5 years 4 months 3 weeks 6 days 10 hours ago) and read 29296 times:
Nice TR Vivek!
thanks for sharing one of your "sample" domestic flight experiences!
Quoting Vivekman2006 (Thread starter): Looking at the seat-map of our aircraft, it was more or less certain that it would be a 737-800 in the new/international configuration. The domestic only 737-800s have seats till row 31, whereas the new/international ones have seats up to row 30. This also meant that the aircraft would have IFE. Yay!
It really felt different when I flew the new B737s to Doha.
Quoting Vivekman2006 (Thread starter): By 1800, everyone was on board. The crew went around distributing bottles of water and lime juice, which was a welcome relief from the heat outside.
Lime juice is truly refreshing at that hour of the day.
Quoting Vivekman2006 (Thread starter): As the seat belt sign was switched off, I decided to check out the IFE. The IFE on Jet Airways 737-800s consists of a 10 inch touch-screen based PTV with full AVOD. I looked at the flight statistics at first.
Even though the selections are limited when compared to the A332s/B777s; it is sufficient for those SE Asian and Gulf flights which are mostly less than 4.5 hours.
Great leaders don't tell you what to do ... they show you how it's done!
airpearl From Malaysia, joined May 2001, 976 posts, RR: 24
Reply 5, posted (5 years 4 months 3 weeks 5 days 20 hours ago) and read 28845 times:
A short flight but nice insight into Jet Airways, which looks as good as always. BOM Terminal 1B seems very decent too. It's interesting that the airline has the full IFE offerings even on a short hop - is this standard?
Quoting ojas (Reply 4): thanks for sharing one of your "sample" domestic flight experiences!
Quoting airpearl (Reply 5): Hi Vivek
A short flight but nice insight into Jet Airways, which looks as good as always
Thanks for your comments, airpearl!
Quoting airpearl (Reply 5): It's interesting that the airline has the full IFE offerings even on a short hop - is this standard?
Well it depends on the type of aircraft you get. If you get their older 737s, there is no IFE. On the new ones, there is IFE with full AVOD. The programming remains the same as that on international flights, as the same aircraft are used on both international as well as domestic sectors.