Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Trans-Tasman On LAN Chile - Pics  
User currently offlineThai744 From Australia, joined Jun 2004, 300 posts, RR: 0
Posted (4 years 2 months 1 week 2 days 16 hours ago) and read 16685 times:
Support Airliners.net - become a First Class Member!

Hi Everyone and thanks for clicking on my latest trip report.

Sydney – Auckland
LAN Chile LA800
Sunday 16 May 2010
ETD: 0955
ATD: 1008
ETA: 1515
ATA: 1516
A340-313X Reg: CC-CQC


It was time for another business trip to beautiful New Zealand, and after looking around online, the cheapest fare was with Emirates, but I had just flown them to Bangkok and return, and for $5.00 more I could fly with LAN Chile. With it unlikely that I will be going to South America in the near or medium-term future, this seemed a good opportunity to try an airline I had never flown before. I had read some reviews on here about LAN and talked to other people about them and to be honest, I heard mixed reports – they were very hit-and-miss. As the flight to Auckland was only 3 hours, I decided that if it really was that horrible, at least it was only a short-haul venture and I would have to endure it for too long. Finally, I love travelling on A340’s – particularly as they only have two seats on the side of the aircraft – and with a lot of airlines seeming to be phasing these out, it might be one of the last times I get to fly on this lovely aircraft.

My Dad kindly gave me a lift to the airport in Sydney on the day of departure. I had actually managed to get a cheaper airfare booking the flight as a code share on the Qantas website. When I tried to check in the night before, I found out that you cannot check in for code share online – only for flights operated by QF metal. This wasn’t a problem as I had been able to pre-request my seat and had chosen 30A. Mainly because it was behind the wing, and there didn’t seem to be a seat behind it on the seat map, so I could keep my seat reclined for the whole flight. (I’m a considerate traveller and always put my seat in the upright position when it’s mealtime to try and make things easier for the person behind me). It later turned out that there was a seat behind me, so I don't know what the seat-map was doing on the QF website!

I checked in at Row B and it was very quiet. The QF check in agent was friendly enough without being overly cheerful and issued my boarding pass for 30A. He said the flight was full from AKL to SCL but quiet from SYD to AKL. With any luck the seat next to me might be free for the flight ahead. (It turned out it wasn't that quiet at all, but it worked out ok for me).

http://images110.fotki.com/v565/filesnsx/e97a8/9/42209/8733854/SYDAKL16MAY.jpg

http://images56.fotki.com/v1600/fileMpFX/e97a8/9/42209/8733854/SYDAKL16MAY2.jpg

It seemed quiet out at the airport, for a Sunday at any rate, but I wasn’t going to argue. To my eyes, most of the renovations seemed to have been completed now, and the airport is easy to navigate.
Immigration and security was a breeze and I was through in about 3 minutes flat. The cynic in me noticed that after clearing security you pretty-much have to walk THROUGH the duty free shops in order to get to the gate areas. I needed a new car transmitter / charged for my iPhone and stopped to look at these. Sydney Duty Free wanted $109.00 when I could get the same thing at Dick Smith or Big W (2 retail stores here in Australia) for $98.00 so I definitely wasn’t going to buy it here.

http://images46.fotki.com/v1396/fileGYVT/e97a8/9/42209/8733854/SYDAKL16MAY9.jpg

http://images17.fotki.com/v4/filej1zb/e97a8/9/42209/8733854/SYDAKL16MAY5.jpg

http://images56.fotki.com/v1600/fileuPWa/e97a8/9/42209/8733854/SYDAKL16MAY8.jpg

After a quick stop at the after-shave section for a quick squirt of some nice Armani yes – tight arse, I know, but I forgot to put on some after shave before I left home!) I made my way through the terminal upstairs to the QF Business Lounge. Their new public bar areas and food and drink areas on the way seemed quite modern and attractive.
I wasn’t overly impressed with the QF Business lounge to be honest. Assuming that this is the “flagship lounge” for international departures from Australia, I found it a little bit drab and boring but I guess it served its purpose well enough. So many people have QF Club membership these days that the clubs feel more like a departure gate waiting area rather than a “peaceful oasis of quiet and calm” which their marketing departments would have you believe.

http://images49.fotki.com/v1507/filerDjO/e97a8/9/42209/8733854/SYDAKL16MAY10.jpg

http://images56.fotki.com/v1600/fileWueo/e97a8/9/42209/8733854/SYDAKL16MAY11.jpg

The only hot food on offer was porridge (oatmeal) and toast, if you want to include that as hot food. I still had a couple of hours to wait, so switched on my laptop, answered a few emails and had a little bit of food while I worked away. I then looked at a couple of old trip reports I had found on LAN’s trans-Tasman service and saw that the food wasn’t overly abundant on this sector, so, just in case there hadn’t been a revamp of the catering offered, I got a bowl of porridge to fill me up prior to leaving the lounge.

http://images17.fotki.com/v523/fileTXG0/e97a8/9/42209/8733854/SYDAKL16MAY12.jpg

http://images54.fotki.com/v242/filerwIA/e97a8/9/42209/8733854/SYDAKL16MAY14.jpg

http://images17.fotki.com/v530/file9lO7/e97a8/9/42209/8733854/SYDAKL16MAY15.jpg

http://images12.fotki.com/v539/fileazV4/e97a8/9/42209/8733854/SYDAKL16MAY16.jpg

Also, the view from the QF Club wasn’t exactly great for spotting as you can see from this pic!

http://images110.fotki.com/v565/fileaO43/e97a8/9/42209/8733854/SYDAKL16MAY13.jpg

A boarding call was made for the LAN flight to “Santiago” (nothing mentioned about Auckland whatsoever) so I picked up my cabin bag and made my way downstairs and along to gate 30. By the time I got to the gate most other passengers had boarded and I pretty much walked straight on to the aircraft. (No chance for pics of the aircraft from this gate either).

http://images52.fotki.com/v641/fileZ650/e97a8/9/42209/8733854/SYDAKL16MAY19.jpg

There was a friendly greeting from 2 crew at the door who welcomed me on board by name and instructed me to turn right. A couple of crew were positioned along the cabin who also smiled and greeted me with genuine warmth as I made my way down the aisle.

I got to my seat, 30A, and there were two people sitting in my seat. One of the cabin crew must have seen me double checking my boarding pass and immediately came to assist. It turned out that the people sitting in my seat were actually supposed to be in row 35 A and C. Not being mean, but I have never been able to understand how often people can’t match up a boarding pass and a seat number. If you’re “one row out”, that’s understandable, and can happen, but five rows?!

Anyway, the scuttled off to 35 A and C and I “made my nest” in 30 A. As it turns out there was no one sitting next to me. There were eight spare seats in Y class on this flight and one of them turned out to be next to me – excellent!
I thought the inside of the cabin looked great – fresh, clean and welcoming. Rows of dark blue seats alternated with rows of purple seats – I found the atmosphere calm and relaxing. The carpets looked new and fresh. I’m not sure how long LA have had these A340’s, but I got the feeling they had recently been refurbished to equip them with AVOD and new seats etc. Does anyone know if LA bought the A340’s new or they came second-hand from another carrier?
I noticed in the in-flight magazine that they only had 5 of these aircraft and many more 767’s. It will be interesting to see if they keep the A340’s or get rid of them for something such as a 787 in the future – again, maybe someone can enlighten me on this.

http://images110.fotki.com/v566/filerl1W/e97a8/9/42209/8733854/SYDAKL16MAY20.jpg

http://images110.fotki.com/v569/file3Bsv/e97a8/9/42209/8733854/SYDAKL16MAY21.jpg

http://images17.fotki.com/v523/fileN8wV/e97a8/9/42209/8733854/SYDAKL16MAY26.jpg

The AVOD screen was a good size, and, as shown in the customary leg-room shot, seat-pitch was fine and I would have been happy with this had I been travelling on a long-haul sector. There was an AVOD control box on the floor, but it was reasonably well tucked out of the way and didn’t affect me too much.

http://images56.fotki.com/v1599/filesDtU/e97a8/9/42209/8733854/SYDAKL16MAY22.jpg

http://images56.fotki.com/v1600/fileA7vd/e97a8/9/42209/8733854/SYDAKL16MAY24.jpg

http://images110.fotki.com/v569/fileAUom/e97a8/9/42209/8733854/SYDAKL16MAY23.jpg

The pillows were a standard economy style of pillow, and the blanket was a lovely shade of red, however, the fabric of the blanket felt quite strange and “scratchy” to the touch. As the cabin was quite warm on this flight I didn’t need it anyway. I think that this is the first A340 I have been on that didn’t have individual air vent controls. I like to have these, and whilst I know most 777’s that I have been on (apart from Emirates it seems) don’t seem to have them, most A340’s I have been on do have them, so it surprised me a little to see no air vent’s on this LA bird.

http://images56.fotki.com/v1600/file7G05/e97a8/9/42209/8733854/SYDAKL16MAY25.jpg

Boarding was completed and I took a photo of the seat pocket contents – safety card (of course), in-flight magazine, in-flight entertainment guide and in-flight duty free guide. For the record, the range in the duty free guide was huge – one of the biggest I have seen on any airline. The “theme” of in-flight entertainment and magazines on LA seems to be “IN” as you can see from the covers in the photos.

http://images12.fotki.com/v213/file1rdN/e97a8/9/42209/8733854/SYDAKL16MAY27.jpg

http://images110.fotki.com/v565/fileeGQp/e97a8/9/42209/8733854/SYDAKL16MAY28.jpg

http://images12.fotki.com/v197/filehDur/e97a8/9/42209/8733854/SYDAKL16MAY29.jpg

http://images17.fotki.com/v4/filec7Ys/e97a8/9/42209/8733854/SYDAKL16MAY30.jpg

My initial reaction to the controller was that it was quite large and cumbersome. As it fitted into the arm-rest, I seem to remember inadvertently turning my light on and off about 5 times during the flight. I did get used to it as the flight went on and I explored the system a bit more, it has to be said.

http://images17.fotki.com/v530/fileA0EM/e97a8/9/42209/8733854/SYDAKL16MAY31.jpg

Upon flicking through the in-flight magazine, I noticed that the map had been printed indirectly, and I had a chuckle at this. I’m not sure how many other people would have picked it up other than an a.netter!

http://images110.fotki.com/v565/file61Sr/e97a8/9/42209/8733854/SYDAKL16MAY32.jpg

Headsets were handed out, and they were the “over ear” type, not the “over the head” type, so I didn’t think they would be that comfortable. I use my own nice headphones with I fly as they come with an airline adaptor – these headphones are one of the best travel purchases I ever made!

http://images56.fotki.com/v1599/fileG485/e97a8/9/42209/8733854/SYDAKL16MAY72.jpg

We seemed to wait for no particular reason for about 10 minutes after scheduled departure (with no announcements as to why) and then pushed back and taxied out to the holding point at A6 for runway 34L. On the way I took some snaps of a few aircraft including some colourful visitors to our shores. (Apologies for the quality of some pics – the window was a little scratched). I love the scheme for "Our Airline" (the old Air Nauru) which is using this ex-America West 737-300 these days. Australian rego too - VH-INU).

The in-flight supervisor welcomed us in Spanish and then English and then the safety demonstration was played in Spanish and again in English too. One thing I noticed with the LAN crew was that their name tags had little flags of what other languages apart from Spanish they spoke. I thought it was interesting to note that they had the American flag on their name tags – I always thought the language was “English”, not “American”, but there you go.

http://images53.fotki.com/v546/fileCJ8y/e97a8/9/42209/8733854/SYDAKL16MAY33.jpg

http://images54.fotki.com/v552/photos/9/42209/8733854/SYDAKL16MAY34-vi.jpg

http://images53.fotki.com/v535/photos/9/42209/8733854/SYDAKL16MAY37-vi.jpg

http://images39.fotki.com/v1285/photos/9/42209/8733854/SYDAKL16MAY39-vi.jpg

http://images110.fotki.com/v565/photos/9/42209/8733854/SYDAKL16MAY40-vi.jpg

http://images12.fotki.com/v540/photos/9/42209/8733854/SYDAKL16MAY41-vi.jpg

There was no waiting time at the end of 34L and the hair-dryers spooled up and we lumbered down the runway. I was actually surprised at how quickly we left the ground seeing as we had a high load factor, but of course, the slow climb “kicked in” and it seemed an eternity to get any altitude of any significance.

http://images110.fotki.com/v559/photos/9/42209/8733854/SYDAKL16MAY42-vi.jpg

http://images17.fotki.com/v4/photos/9/42209/8733854/SYDAKL16MAY45-vi.jpg

http://images110.fotki.com/v566/photos/9/42209/8733854/SYDAKL16MAY46-vi.jpg

We had some great views of the city on this spectacular day, and a minute or so after take-off, we banked to starboard for about 2 seconds and then immediately banked hard to port. I had visions in my mind of my parents in the front seat on this horrible “driving holidays” as a kid, and could imagine the flight crew saying the same as my Mum used to when chastising my Dad:
“Go left ... No.. not right! I said *LEFT*, you idiot!”

It seemed a strange manoeuvre to me at any rate. We flew to the northwest for a while, which seemed strange for a New Zealand-bound flight, but finally turned around and headed in the right direction – maybe there was air traffic in the vicinity that meant we had to do this.

http://images12.fotki.com/v531/photos/9/42209/8733854/SYDAKL16MAY47-vi.jpg

http://images110.fotki.com/v565/photos/9/42209/8733854/SYDAKL16MAY48-vi.jpg

http://images53.fotki.com/v535/photos/9/42209/8733854/SYDAKL16MAY49-vi.jpg

http://images53.fotki.com/v546/photos/9/42209/8733854/SYDAKL16MAY50-vi.jpg

http://images56.fotki.com/v1600/photos/9/42209/8733854/SYDAKL16MAY54-vi.jpg

There was a great vista out the window as we crossed the coast line and headed out across the Tasman Sea on this glorious day for flying.

http://images17.fotki.com/v524/photos/9/42209/8733854/SYDAKL16MAY55-vi.jpg

Looking up to Palm Beach:

http://images110.fotki.com/v565/photos/9/42209/8733854/SYDAKL16MAY56-vi.jpg

I explored the in-flight entertainment system and found it to be more than adequate. Of course, not as extensive as someone like EK or SQ (who is?) but a lot better than a lot of airlines using AVOD. The system seemed easy to navigate and had quite a good choice of movies and TV – both in English and Spanish. There was some great little “travelogues” of 5 minutes duration on certain destinations in South America which I found interesting too.
In the end I watched “Men Who Stare at Goats” and found it ... well... bizarre. I’m glad I didn’t pay to see it!

http://images17.fotki.com/v530/photos/9/42209/8733854/SYDAKL16MAY57-vi.jpg

http://images110.fotki.com/v560/photos/9/42209/8733854/SYDAKL16MAY58-vi.jpg

I went to the bathroom, which seemed to have a very high ceiling, and there was the usual hand-wash and body lotion in there as well as some pre-moistened towelettes. I’m not sure why there was a used plastic cup with remnants of red wine in it, but maybe the cleaners missed it in SYD. Anyway, I put it in the bin while I was in there.

http://images12.fotki.com/v197/photos/9/42209/8733854/SYDAKL16MAY60-vi.jpg



Back to my seat, and the friendly crew sprang into action and served the “snack” for this particular sector. The catering was probably the most disappointing aspect of the flight for me. It was ok, and the sandwich tasted good, but on a 3-hour international service I would have expected a hot dish – particularly when the other carriers are offering this on most of their services during the day. Having a roll in addition to the sandwich was a bit weird too, but there you go.

http://images17.fotki.com/v4/photos/9/42209/8733854/SYDAKL16MAY63-vi.jpg

http://images17.fotki.com/v284/photos/9/42209/8733854/SYDAKL16MAY64-vi.jpg

By now we were cruising along at 36,000 feet above the Tasman Sea. The captain came on and made an announcement in Spanish and then in what can only be described as a very heavy English accent that was hard to understand.

http://images54.fotki.com/v1594/photos/9/42209/8733854/SYDAKL16MAY67-vi.jpg

http://images56.fotki.com/v1600/photos/9/42209/8733854/SYDAKL16MAY66-vi.jpg

Along with the snack, the crew offered the usual range of drinks including some really nice Chilean wine which I hadn’t tried before. George, who was serving our section started chatting to me about the wine and asking my opinion on it. He actually seemed really pleased when I told him it was lovely. This then got us talking about other things. He told me that the crew have one night in Auckland on the way over, do the “Sydney shuttle” the next day, then one night in Auckland and then back to Santiago. He said the crew is really disappointed they don’t get to lay-over in Sydney and he would love to go there one day. He really was a lovely guy and told me how I must go to Chile one day and the things I could see and do there. Another crew member came along and joined in the conversation soon after, and her enthusiasm was tangible too.

After a few minutes chatting they excused themselves and I finished the rest of the movie. Five minutes after leaving, the Cabin Manager (not sure what their title is on LA) came to see me and presented me with a J class men’s amenity kit and a bottle of Chilean red wine which was a really nice gesture. I made sure to thank her sincerely as I was genuinely touched by this. She had a chat to and asked me opinion on LAN, and seemed pleased with my assessment. The amenity kit was nice with L’Occitaine products, but some strange things such a shoe horn!

http://images54.fotki.com/v461/photos/9/42209/8733854/SYDAKL16MAY68-vi.jpg

http://images54.fotki.com/v544/photos/9/42209/8733854/SYDAKL16MAY69-vi.jpg

The in-flight duty free came around next, and the LA catalogue had a very large range of goods available. There was a watch I really liked that was $50 USD, and I had seen it in Australia for about $95 AUD, so a good bargain and I snapped it up. Again, the crew stopped for a chat whilst processing the sale.
I finished the movie, had another wine that was offered and found the seat to be very comfortable in all honesty. Soon we passed the coast of New Zealand and started out decent into Auckland.

http://images53.fotki.com/v535/photos/9/42209/8733854/SYDAKL16MAY71-vi.jpg

http://images42.fotki.com/v1436/photos/9/42209/8733854/SYDAKL16MAY74-vi.jpg

http://images53.fotki.com/v535/photos/9/42209/8733854/SYDAKL16MAY75-vi.jpg

We made an approach over the city with some great views of The Sky Tower and the Harbour Bridge (not the real one – that’s in Sydney!) and then over the harbour. We passed over a couple of islands – maybe Rangitoto and Waiheke? Maybe some Kiwis can help me out when they’ve seen the pics.

http://images47.fotki.com/v1398/photos/9/42209/8733854/SYDAKL16MAY76-vi.jpg

http://images45.fotki.com/v1422/photos/9/42209/8733854/SYDAKL16MAY77-vi.jpg

http://images53.fotki.com/v545/photos/9/42209/8733854/SYDAKL16MAY79-vi.jpg

http://images44.fotki.com/v1418/photos/9/42209/8733854/SYDAKL16MAY80-vi.jpg

http://images46.fotki.com/v1393/photos/9/42209/8733854/SYDAKL16MAY81-vi.jpg

We then started to turn around and head for an approach on runway 23L. By the way, can anyone tell me what this rubber-looking thing is on the rear side of the wing?
http://images46.fotki.com/v1413/photos/9/42209/8733854/SYDAKL16MAY82-vi.jpg

To me, the flaps didn't extend as far as they could have - they seemed to have "a bit more in them", so I guess the flight crew decided a landing with full flaps extended wasn't necessary.

http://images46.fotki.com/v1413/photos/9/42209/8733854/SYDAKL16MAY83-vi.jpg

http://images110.fotki.com/v560/photos/9/42209/8733854/SYDAKL16MAY84-vi.jpg

http://images12.fotki.com/v213/photos/9/42209/8733854/SYDAKL16MAY85-vi.jpg

Touchdown was wonderfully soft, and I snapped a few pics on the way to the terminal. (Including NZ’s 767 with

21 replies: All unread, jump to last
 
User currently offlineThai744 From Australia, joined Jun 2004, 300 posts, RR: 0
Reply 1, posted (4 years 2 months 1 week 2 days 15 hours ago) and read 16578 times:
Support Airliners.net - become a First Class Member!

Just an amendement to the above - last line was supposed to read:

"They certainly made me want to travel to Chile in the future. Thanks for taking the time to read my report. Lachlan."

(Hate how you can't edit a few minutes after posting your report if you've made a mistake!)

 


User currently offlineMIAspotter From Spain, joined Nov 2001, 2740 posts, RR: 25
Reply 2, posted (4 years 2 months 1 week 2 days 15 hours ago) and read 16505 times:

Hi Lachlan!

Interesting report.

It's been more than 10 years since I last flew on Lan, CCS-MIA-CCS-MIA and even back then I found them to be really good, back then I was 18 years old and not very airline-wise, but I found the attention of the crew and the service to be top notch and I am glad they are keeping it up.

Reading your TR certainly sparked my interest in revisiting this carrier, I can fly them from MAD to FRA on their lovely A340s for less than 100 Euros, I will look into it.

Quoting Thai744 (Thread starter):
I think that this is the first A340 I have been on that didn’t have individual air vent controls. I like to have these, and whilst I know most 777’s that I have been on (apart from Emirates it seems) don’t seem to have them, most A340’s I have been on do have them, so it surprised me a little to see no air vent’s on this LA bird.

2 years ago I flew on a LH A343 to SIN and back, they also did not have individual air vents.

Quoting Thai744 (Thread starter):
The carpets looked new and fresh. I’m not sure how long LA have had these A340’s, but I got the feeling they had recently been refurbished to equip them with AVOD and new seats etc. Does anyone know if LA bought the A340’s new or they came second-hand from another carrier?

LA got their A340s fresh from the factory some 8 or 9 years ago. I think they came already equipped with PTVs but maybe they have upgraded the system.

Quoting Thai744 (Thread starter):
can anyone tell me what this rubber-looking thing is on the rear side of the wing?

Think that's the fuel jettison thingy.

Quoting Thai744 (Thread starter):
I must go to Chile one day and the things I could see and do there

Definitely! Chile is a beautiful country, I have not been there myself but it is high on my "to visit" list.

MIAspotter



I think, therefore I don´t fly Ryanair.
User currently offlineChrisCruise From Netherlands, joined May 2010, 109 posts, RR: 0
Reply 3, posted (4 years 2 months 1 week 2 days 15 hours ago) and read 16497 times:

Hello Thai744,

What a very nice report! From your description LAN seems to be an amazing carrier!

Quoting Thai744 (Thread starter):
I got to my seat, 30A, and there were two people sitting in my se

That must have been cosy, two people in one seat 

Would you prefer LAN over EK next time?

Adios,

Christian



Flown:319, 320, 321, 343, 388, 733, 738, 742, 744, 752, 763, 764, 772, 77W, CR7, CR9, DC9-31, E70, E90, F70, F100, MD11
User currently offlineThai744 From Australia, joined Jun 2004, 300 posts, RR: 0
Reply 4, posted (4 years 2 months 1 week 2 days 15 hours ago) and read 16424 times:
Support Airliners.net - become a First Class Member!

Quoting ChrisCruise (Reply 3):
Would you prefer LAN over EK next time?

Good question... on this sector, I would probably choose LAN to be honest. Having said that, I have only flown EK on the 777 to CHC so I am not sure how comfortable the A380 is that is used on the AKL sector.

I like EK a lot, but when I'm in the window seat and can have a maximum of 1 person sitting next to me on the A340, that makes a difference I take into account.

Food is better on EK, however.

In my experience, crew is great on EK 80% of the time and a bit so-so the other 20%. Have only had the one flight on LA, but if this flight was an indication of their level of service, I would happily fly them again. (Of course, can have a bad flight on any airline if you're unlucky). Departure and arrival times on the SYD - AKL sector very travel-friendly too with LA.

Put it this way, if the price was exactly the same, I'd probably choose LAN. (Unless I really needed some DJ Velocity Miles that I could get by flying EK.. haha!)


User currently offlineMH017 From Netherlands, joined Apr 2005, 1685 posts, RR: 31
Reply 5, posted (4 years 2 months 1 week 2 days 13 hours ago) and read 15941 times:

Quoting Thai744 (Thread starter):
By the way, can anyone tell me what this rubber-looking thing is on the rear side of the wing?

Great TR; guess they were cheaper than 'the regulars' on the Tasman route ?

This 'thing' is for fuel-dropping purposes (if need be)...



don't throw away tomorrow !
User currently offlinedebonair From Germany, joined Jan 2004, 2401 posts, RR: 4
Reply 6, posted (4 years 2 months 1 week 2 days 8 hours ago) and read 14853 times:

Quoting Thai744 (Thread starter):
Does anyone know if LA bought the A340’s new or they came second-hand from another carrier?
Quoting MIAspotter (Reply 2):
LA got their A340s fresh from the factory some 8 or 9 years ago.

Most of them, yes. But CC-CQG is ex AIR CANADA- without PTV!


View Large View Medium
Click here for bigger photo!

Photo © Andrés Contador - AirTeamImages



User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 7, posted (4 years 2 months 1 week 2 days 8 hours ago) and read 14787 times:

Hi Lachlan,

very nice report with many good pictures. The LA service between SYD and AKL has been on my list for a while, I hope to be able to fly all the way down to Australia again soon.

Quoting Thai744 (Thread starter):
Does anyone know if LA bought the A340’s new or they came second-hand from another carrier?

CC-CQA/C/E/F were delivered factory fresh in 2000 and 2001, CC-CQG is a former Air Canada bird and was introduced in mid-2007.
But the interior on your plane has definitely been refurbished not long ago. Here's a picture of the old seats:


View Large View Medium
Click here for bigger photo!

Photo © Manfred Biel

Quoting Thai744 (Thread starter):
The catering was probably the most disappointing aspect of the flight for me. It was ok, and the sandwich tasted good, but on a 3-hour international service I would have expected a hot dish – particularly when the other carriers are offering this on most of their services during the day.

You are spoilt by EK, aren't you?   The meal doesn't look bad.

Quoting Thai744 (Thread starter):
After a few minutes chatting they excused themselves and I finished the rest of the movie. Five minutes after leaving, the Cabin Manager (not sure what their title is on LA) came to see me and presented me with a J class men’s amenity kit and a bottle of Chilean red wine which was a really nice gesture.

Very impressive, nice stuff!


PH



Nothing's worse than flying the same reg twice!
User currently offlineLonghornmaniac From United States of America, joined Jun 2005, 3278 posts, RR: 45
Reply 8, posted (4 years 2 months 1 week 2 days 2 hours ago) and read 14023 times:

Excellent report and pictures! I thoroughly enjoyed it! Did you happen to get any pictures of the J class, by chance? I'm going to be flying AKL-SYD on a oneworld carrier, and had thought of using LAN as opposed to QF.

Cheers,
Cameron


User currently offlineNZ107 From New Zealand, joined Jul 2005, 6408 posts, RR: 38
Reply 9, posted (4 years 2 months 1 week 1 day 21 hours ago) and read 13397 times:

Hi Lachlan,

Great TR you've shared with us, great pictures too. Thanks for sharing! It's one sector I look to do in the future with LA, I flew AR from AKL-SYD in April. I can make quite good comparisons from the TR you have provided but it definitely won't stop me from trying it out myself!

Quoting Thai744 (Thread starter):
I had actually managed to get a cheaper airfare booking the flight as a code share on the Qantas website

Funny, isn't it. Prices from AKL-SYD on LA are much cheaper than SYD-AKL and business costs just over A$300 on LA but I guess that's to do with the time it departs too - one of, if not, the earliest flight of the day. Sounds good that you're able to choose a seat as well! Fair enough, QF have no A340s  
Quoting Thai744 (Thread starter):
After a quick stop at the after-shave section for a quick squirt of some nice Armani

Very clever! Never thought of that one before, then again I've never travelled overseas for anything other than a holiday.


http://images12.fotki.com/v539/fileazV4/e97a8/9/42209/8733854/SYDAKL16MAY16.jpg

Interesting porridge. Care to fill me in?  
Quoting Thai744 (Thread starter):
Also, the view from the QF Club wasn’t exactly great for spotting as you can see from this pic!

So they saved the view for the F lounge and took the view away from the observation deck. So courteous of Qantas!

Quoting Thai744 (Thread starter):
A boarding call was made for the LAN flight to “Santiago” (nothing mentioned about Auckland whatsoever)

Looks inline with the magazine. 
Quoting Thai744 (Thread starter):
I got to my seat, 30A, and there were two people sitting in my seat. One of the cabin crew must have seen me double checking my boarding pass and immediately came to assist. It turned out that the people sitting in my seat were actually supposed to be in row 35 A and C. Not being mean, but I have never been able to understand how often people can’t match up a boarding pass and a seat number. If you’re “one row out”, that’s understandable, and can happen, but five rows?!

Yeah, I guess it happens. Oh well..

Quoting Thai744 (Thread starter):
most A340’s I have been on do have them, so it surprised me a little to see no air vent’s on this LA bird

AR's A342s don't have any. Just checked and EK A345 does. CX A343s don't have them either.

Quoting Thai744 (Thread starter):
We flew to the northwest for a while, which seemed strange for a New Zealand-bound flight

Yes, the usual flightpath to head to NZ after departing 34L. I think it's to get around those aircraft departing for the north off 34R.

Quoting Thai744 (Thread starter):
The catering was probably the most disappointing aspect of the flight for me

Interesting to point out that the yoghurt etc is from New Zealand! I guess they don't do a catering turnaround in SYD apart from rubbish or something. The sandwich looks very similar (but more tasty) than the one I got on AR and you got a bun and fruit. Yes, you've been too spoilt on EK! There was a phase when NZ didn't offer hot food either for the Tasman I think.

Quoting Thai744 (Thread starter):
Five minutes after leaving, the Cabin Manager (not sure what their title is on LA) came to see me and presented me with a J class men’s amenity kit and a bottle of Chilean red wine which was a really nice gesture

Wow, that's a real treat!


http://images45.fotki.com/v1422/photos/9/42209/8733854/SYDAKL16MAY77-vi.jpg

This is Browns Island, 2km south of Rangitoto Island which is much bigger and the edge of it can be seen running across the top of this picture. And yes, the other image is Waiheke Island.

Quoting Thai744 (Thread starter):
By the way, can anyone tell me what this rubber-looking thing is on the rear side of the wing?

You'll find out that this is the fuel dump nozzle.


View Large View Medium
Click here for bigger photo!

Photo © Dna

Quoting Thai744 (Thread starter):
To me, the flaps didn't extend as far as they could have - they seemed to have "a bit more in them", so I guess the flight crew decided a landing with full flaps extended wasn't necessary.

Well if it's not busy, they can roll right down to basically where the International Terminal is and that'll save them fuel.

Quoting Thai744 (Reply 4):
Good question... on this sector, I would probably choose LAN to be honest. Having said that, I have only flown EK on the 777 to CHC so I am not sure how comfortable the A380 is that is used on the AKL sector.

The A380 is comfortable, especially when the plane isn't jam packed. The service you received on LA IMO will beat a full Economy cabin crew of EK on the A380 any day. They didn't do any water runs on any of my 3 flights on the A380 and I was reminded of the 'true' Emirates service when I jumped on the A345 in April (I was on a 77W AKL-SYD in 2007). If you want the food and entertainment (I know you used your iPod, so did I!), stick with EK otherwise LA looks good.

Quoting MH017 (Reply 5):
guess they were cheaper than 'the regulars' on the Tasman route ?

Prices fluctuate but generally (excluding the LCCs of DJ and JQ) the two South American airlines (AR, LA) are the cheapest for AKL-SYD. Problem is they both leave AKL early in the morning. Sometimes you can find rock bottom bargains on these carriers - my one way flight AKL-SYD on AR set me back NZ$120.. That's roughly 60 Euros one way.

Thanks again!

Regards,
Nicholas



It's all about the destination AND the journey.
User currently offlineTravellerPlus From New Zealand, joined Nov 2008, 347 posts, RR: 0
Reply 10, posted (4 years 2 months 1 week 1 day 18 hours ago) and read 13083 times:

Quoting Thai744 (Thread starter):
It will be interesting to see if they keep the A340’s or get rid of them for something such as a 787 in the future – again, maybe someone can enlighten me on this.

LAN has arranged to take over ANA's early 787 delivery slots. They will be used to replace the 767's. At the same time as this was announced, they said that they will be keeping the A340's as "they fill a specific role in the fleet". They need the A340 to fly the deep South Pacific which is well outside of ETOPS limits, so they will remain in the fleet for the foreseeable future.



What goes around comes around....unless your luggage is not on the carousel...
User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8508 posts, RR: 55
Reply 11, posted (4 years 2 months 1 week 6 hours ago) and read 12049 times:
Support Airliners.net - become a First Class Member!

Nice report & pix, thanks for sharing.

LAN are a carrier I'd love to travel with, your report has just re-inforced that.

Quoting Thai744 (Thread starter):
The catering was probably the most disappointing aspect of the flight for me. It was ok, and the sandwich tasted good, but on a 3-hour international service I would have expected a hot dish – particularly when the other carriers are offering this on most of their services during the day. Having a roll in addition to the sandwich was a bit weird too, but there you go.



- Whilst I see the hot food point, looks plenty of food for the duration.

Quoting Thai744 (Thread starter):
the Cabin Manager (not sure what their title is on LA) came to see me and presented me with a J class men’s amenity kit and a bottle of Chilean red wine which was a really nice gesture



- Nice touch, just shows what a good chat with the crew can do  

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineThai744 From Australia, joined Jun 2004, 300 posts, RR: 0
Reply 12, posted (4 years 2 months 1 week 6 hours ago) and read 11996 times:
Support Airliners.net - become a First Class Member!

Thanks for the replies everyone - appreciate it.

And to NZ 107 - thanks for your interesting comments and thoughts.
As for the porridge, yes, no pic of that - I had Corn Flakes first, and then decided to have to the porridge afterwards.

Great to have your knowledge of the area and pointing out the island etc - appreciate that.

I noticed a couple of people who said the catering was adequate for the length of flight - and yes, it probably was. My point was, that compared to other carriers I have flown on this sector in recent months, I felt it was the most disappointing catering offering out of all the carriers. And yes, the crew told me that the catering for the SYD - AKL sector is loaded in AKL and no catering is taken on in SYD.


User currently offlineSCL767 From Chile, joined Feb 2006, 8760 posts, RR: 5
Reply 13, posted (4 years 3 weeks 3 days 13 hours ago) and read 9912 times:
Support Airliners.net - become a First Class Member!

Great TR on LAN's SYD-AKL sector.

Quoting Thai744 (Thread starter):
The pillows were a standard economy style of pillow, and the blanket was a lovely shade of red, however, the fabric of the blanket felt quite strange and “scratchy” to the touch. As the cabin was quite warm on this flight I didn’t need it anyway.

LAN has since replaced those blankets with more comfortable ones.

Quoting Thai744 (Thread starter):
always thought the language was “English”, not “American”, but there you go.

This is due to the fact that most of LAN's flights to the "English-speaking world" are to the U.S. LAN carries a lot of American passengers.

Quoting Thai744 (Thread starter):
Five minutes after leaving, the Cabin Manager (not sure what their title is on LA) came to see me and presented me with a J class men’s amenity kit and a bottle of Chilean red wine which was a really nice gesture.

I'm glad that the Purser made your trip on LAN a memorable one!

Quoting MIAspotter (Reply 2):

Quoting Thai744 (Thread starter):
I must go to Chile one day and the things I could see and do there

Definitely! Chile is a beautiful country, I have not been there myself but it is high on my "to visit" list.

Come and discover Chile; every landscape imaginable is within your reach thanks to LAN's domestic network!

Quoting debonair (Reply 6):
Most of them, yes. But CC-CQG is ex AIR CANADA- without PTV!

All 5 of LAN's A343s are equipped with new PTVs.

Quoting TravellerPlus (Reply 10):
They need the A340 to fly the deep South Pacific which is well outside of ETOPS limits, so they will remain in the fleet for the foreseeable future.

Actually, by 2013 LAN will begin to phase out the A340s.

SCL767


User currently offlineairbuseric From Netherlands, joined Jan 2005, 4253 posts, RR: 51
Reply 14, posted (4 years 3 weeks 3 days ago) and read 9263 times:

Hi,

great report. Good pics! The A340 is a fantastic and comfortable aircraft to fly on indeed. Good choice!
I also enjoyed a very positive LAN A340 service 2 years ago, in Y. Cabin seems to be refurbished since then, but I was pleasantly surprised by it's mealservice provided. LA are for sure among the better oneworld carriers.



"The whole world steps aside for the man who knows where he is going"
User currently offline767747 From United States of America, joined Jan 2005, 1916 posts, RR: 24
Reply 15, posted (4 years 3 weeks 3 days ago) and read 9256 times:
Support Airliners.net - become a First Class Member!

Good report!

Nice to read about a route you don't here too much about. I'm impressed even by your small meal on your flight; by US standards this is a full meal!   But yes, I can agree, that it would have been nice for a hot meal on an international flight.

Quoting Thai744 (Thread starter):
Upon flicking through the in-flight magazine, I noticed that the map had been printed indirectly, and I had a chuckle at this. I’m not sure how many other people would have picked it up other than an a.netter!

What a typo! That's a keeper.

I always like flying on the A340; I wish there were more chances to fly on them where I am (Minnesota, US) .. Last time I flew on one was Lufthansa back in 2002 from MUC-JFK. Really nice aircraft!

767747


User currently offlinepugsley From Australia, joined Jan 2010, 185 posts, RR: 0
Reply 16, posted (4 years 3 weeks 2 days 21 hours ago) and read 9111 times:

Hello Thai 744, I flew Lan in FEB/MAR this year AKL-SCL-EZE-SCL-SYD

Quoting Thai744 (Reply 1):
The in-flight supervisor welcomed us in Spanish and then English and then the safety demonstration was played in Spanish and again in English too

What I found strange about their safety demonstration is how the cabin crew stand in the aisles of their respective sections, but then just stand their and do nothing, just watch the cabin, to me this is very strange. However, i find the detail of their safety demonstration amazing, little things such as when the safety demo is in spanish, it has men as the demonstration and when in english it is a women etc...

Quoting TravellerPlus (Reply 10):
It was ok, and the sandwich tasted good, but on a 3-hour international service I would have expected a hot dish

I thought the same, but what we need to remember is that LA are not just selling SYD-AKL, they are actually selling SYD-SCL, so in the grand scheme, when you go from Australia to Chile, with three meal services, the sandwich is sufficient. On the AKL-SCL sector you get two hot meals, with cake and ssndwiches available on request in the middle of the flight, so if you look at the complete product, its fine.

Quoting TravellerPlus (Reply 10):
George, who was serving our section started chatting to me about the wine and asking my opinion on it. He actually seemed really pleased when I told him it was lovely. This then got us talking about other things. He told me that the crew have one night in Auckland on the way over, do the “Sydney shuttle” the next day, then one night in Auckland and then back to Santiago

One my flight, SCL-AKL, I had a George servng my section, and i think it was the same person, he was engaging, really proud of their product, loved his job, and really loved talking to me. I spent about one hour of our flight in the back Galley with George, talking about the differences with LAN to other airlines, he was a really a great asset to the company.

Quoting Thai744 (Reply 1):
There was a friendly greeting from 2 crew at the door who welcomed me on board by name and instructed me to turn right. A couple of crew were positioned along the cabin who also smiled and greeted me with genuine warmth as I made my way down the aisle ... One of the cabin crew must have seen me double checking my boarding pass and immediately came to assist

I found this on all of my flights with LAN, the consistancy of their cabin crew were amazing. While, the product offering, such as the meal services are less generous compared to what we are use to in Aust/NZ, the service is delivered the same way on every sector we took, and this really impressed me. Their consistancy would make QF management jump for joy, it was brilliant. While, my wife and I had a shocking experience with the LAN call centre and their ground personal in argentina, who all told us different stories, lied to us and would not help when our flight to australia was canceled, the service on board by their cabin crew was to a very high standard on every sector.

Quoting Thai744 (Reply 1):
Five minutes after leaving, the Cabin Manager (not sure what their title is on LA) came to see me and presented me with a J class men’s amenity kit and a bottle of Chilean red wine which was a really nice gesture.

My wife an I were traveling on our honeymoon, and this same gesture was offered to us on our arrival in Chile, the crew gave us a bottle of J class champagne, an amenity kit each, (the men and womens amenity kit are identicle, its unisex) 4 cans of soft drink, and two bulk packs of their nuts/dried fruit mix, and it was such a nice gesture.

I really like the product that LAN offered, and enjoyed our flights, while they did let us down when our flight home SCL-SYD was canceled, and their response to our letter of complaint for the way their ground team in Buenos Aires lied to us was unsatisfactory and really upsetting, I would fly LAN again.

Great trip report, it brought back some great memories, thank you very much.



A319, A320, A321, A332, A333, A343, A388, BAe146, B717, B733, B734, B735, B73G, B73H, B743, B744, B762, B763, B772, B773
User currently offlineIrishAyes From United States of America, joined Jan 2008, 2169 posts, RR: 15
Reply 17, posted (4 years 3 weeks 2 days 15 hours ago) and read 8936 times:

Quoting Thai744 (Thread starter):
Not being mean, but I have never been able to understand how often people can’t match up a boarding pass and a seat number. If you’re “one row out”, that’s understandable, and can happen, but five rows?!

Agreed. I came across an extremely bizarre case of this the other day when I flew LH FRA-DEL and there was some dude sitting in my seat. I was like, yeah...I am 46C...and he looks at his boarding pass and says, "Oh, I am in the wrong cabin." As in...he was supposed to be seated in Business Class and was sitting in my seat in coach. Maybe he was upgraded at the last minute or something, but still...there's a pretty significant difference there that should have flagged him...oh well.



next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
User currently offlinemdavies06 From United Kingdom, joined Aug 2009, 381 posts, RR: 0
Reply 18, posted (4 years 1 week 2 days 6 hours ago) and read 7973 times:

Quoting SCL767 (Reply 13):
Quoting TravellerPlus (Reply 10):
They need the A340 to fly the deep South Pacific which is well outside of ETOPS limits, so they will remain in the fleet for the foreseeable future.


Actually, by 2013 LAN will begin to phase out the A340s.

SCL767

I actually thought they also needed the A340 on MAD-SCL due to payload restrictions on the 767? Is this true or could they have used the 767 anyway on this route? Or perhaps the A340 is a better metal due to the large volume of traffic on this route?

Quoting pugsley (Reply 16):
Quoting TravellerPlus (Reply 10):
George, who was serving our section started chatting to me about the wine and asking my opinion on it. He actually seemed really pleased when I told him it was lovely. This then got us talking about other things. He told me that the crew have one night in Auckland on the way over, do the “Sydney shuttle” the next day, then one night in Auckland and then back to Santiago

One my flight, SCL-AKL, I had a George servng my section, and i think it was the same person, he was engaging, really proud of their product, loved his job, and really loved talking to me. I spent about one hour of our flight in the back Galley with George, talking about the differences with LAN to other airlines, he was a really a great asset to the company.

I flew multiple legs of LAN earlier this year during a trip to S America, and most of the crews were great. Very courteous and professional.

[Edited 2010-07-23 13:42:02]

User currently offlinefelipemia89 From United States of America, joined Feb 2007, 39 posts, RR: 0
Reply 19, posted (4 years 4 days 2 hours ago) and read 7538 times:

I've always had a good experiences with LAN on flights to and from Miami and Santiago as well as in domestic flights in chile.

User currently onlineRyanairGuru From Australia, joined Oct 2006, 5209 posts, RR: 4
Reply 20, posted (4 years 2 days 19 hours ago) and read 7118 times:

Quoting Thai744 (Thread starter):
the Harbour Bridge (not the real one – that’s in Sydney!)

I think you'll find it is the real one  
Quoting Thai744 (Thread starter):

http://images110.fotki.com/v565/file...2.jpg


Edit: I tried to copy your picture of the hilarious route map, but unfortunately it didn't work. It's Priceless!

Thank you so much for your trip report: I would love to try LA and AR across the Tasman. Unfortunately the opportunity isn't really there from BNE.

Given my previous trips to NZ have been on JQ and DJ the catering looks superb! But I could understand why it was a disappointment compared to EK, NZ and even (gasp) QF [whose catering I generally detest].

I'm flying EK BNE-AKL in January which should be a good trip, especially since they would have 77Ws back by then (which I personally prefer to the A345, but I can see your point about only one person between you and the aisle)

[Edited 2010-07-30 00:06:04]


Worked Hard, Flew Right
User currently offlineSCL767 From Chile, joined Feb 2006, 8760 posts, RR: 5
Reply 21, posted (3 years 12 months 3 days 18 hours ago) and read 6682 times:
Support Airliners.net - become a First Class Member!

Quoting mdavies06 (Reply 18):
Or perhaps the A340 is a better metal due to the large volume of traffic on this route?

The A343 is utilized on the route due to the volume of cargo that LAN carries between the two continents. LAN would also like to increase frequency and capacity on the LIM-MAD-LIM route as well. Next month, LAN will reinstate services between Santiago de Chile and Paris-CDG via MAD.

This September, LAN Airlines will increase operations at MAD:

LAN Chile operates SCL-MAD-FRA-MAD-SCL daily (A343)
LAN Chile will launch SCL-MAD-CDG-MAD-SCL 3x weekly (A343)
LAN Perú operates LIM-MAD-LIM daily (B763)
LAN Ecuador operates UIO-GYE-MAD-GYE-UIO daily (B763)
LAN Ecuador operates UIO-GYE-MAD-UIO-GYE 3x weekly (B763)


Top Of Page
Forum Index

Reply To This Topic Trans-Tasman On LAN Chile - Pics
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
Madrid-Chile On Air Comet 343 + LAN Flt. (pics) posted Sun Aug 19 2007 18:28:11 by IberiaA319
To The Navel Of The World: SCL-IPC On LAN +Pics! posted Sun Jul 12 2009 16:21:01 by PDXtriple7
The Media Experience On Emirates A380 Trans Tasman posted Mon Feb 9 2009 04:14:15 by N178UA
JFK-SCL-MVD And Back On LAN W/ Pics posted Wed Aug 15 2007 11:48:27 by Airbus767
CCS-MIA-CCS On LAN (Pics + Video) posted Wed Apr 25 2007 02:33:19 by Cybergus
Lan Chile 1st Class SYD-AKL-SCL-EZE Now With Pics posted Mon Mar 13 2006 12:21:34 by Crdaus
EWR-LAS-EWR On CO (no Pics) posted Fri Mar 19 2010 19:26:17 by Cadet985
LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin posted Sun Mar 14 2010 10:27:09 by abrelosojos
Aer Lingus Domestic (SNN-DUB-SNN) On The A330+pics posted Sat Feb 13 2010 13:33:00 by AmricanShamrok
SIN-NRT-SIN On ANA Eycl (pics) posted Sun Dec 20 2009 09:27:27 by SIN7

Sponsor Message:
Printer friendly format