airlineanorak From United Kingdom, joined Sep 2007, 85 posts, RR: 0 Posted (4 years 6 months 3 weeks 5 days ago) and read 9217 times:
I recently flew LHR - AMS to join one of my friends to celebrate his 50th birthday. I was originally booked on BD, but they cancelled the route and rebooked me on BA. My BA flights were then cancelled due to the strike and I was rebooked on KLM!
I am an Elite Plus member of AF's frequent flier programme and as such, I was able to use the relatively new SkyTeam lounge in T4 in LHR. The SkyTeam lounge first opened in July 2009 (just the lower level) and the upper level opened in November 2009. For those who are interested, the lower floor is the location of the old BA Concorde room and the upper level is the old BA Terraces Lounge.
I have concentrated on the lounge in this report. The flight itself was absolutely fine, but nothing to write about! It's only a 45 min flight and I was offered a biscuit and a drink (including wine or beer, although there are no spirits on such a short flight). It was complimentary too.
I'm afraid I didn't take any photos of the KLM Lounge in AMS on my return (I was in the non-Schengen lounge). Aesthetically, it is a very nice lounge, with a stylish interior. It is also the biggest airport lounge I have ever been in - it's huge! The disappointing thing was the very limited selection of food.
Anyway, back to the LHR T4 SkyTeam Lounge. When I entered, the lower level of the lounge was quite busy. I decided to take a look upstairs and found there were only 6 people in it! I guess most people don't know there is an upper level? Upstairs is the same size as downstairs.
It was lunch time and there was a choice of 3 hot dishes - a salmon steak, quiche or vegetarian pasta. I actually had a bit of all 3 and it was quite tasty. There were also sandwiches, salads, cold meats, cheese and nibbles.
In the lounge, there is an 'oxygen bar' where you can go to refresh after a long haul flight. I didn't try it though.
Downstairs, there is also the 'wine bar'. It is quite nice looking and there is a choice of 7 wines (3 red, 3 white and 1 sparkling). In the other bars, there is the same choice of wine in addition to a good selection of spirits, mixers and soft drinks. I had a lovely glass of red wine with my lunch and then had a couple of Johnnie Black Label whiskies.
By the time my flight was ready for boarding, myself and my friend were the only people in the whole of the upstairs lounge! Downstairs was still quite busy though.
9MMAR From Malaysia, joined Jul 2006, 2110 posts, RR: 18
Reply 3, posted (4 years 6 months 3 weeks 4 days 17 hours ago) and read 8010 times:
I have been to the lounge before (flying the same route and airline as yours) and thought it is pretty good. The receptionist who welcomed me suggested the upper level as well because it is not as busy as the lower level, but I decided to stay put on the lower level. May I know where is the staircase?
Just to confirm, all the photos in this report are from the upper level, aren't they? They look slightly different from my photos.
As you stand at reception, the stairs are behind you to the right hand side. Alternatively, you can take the lift which is up the far end of the lounge as you walk in and turn right.
Quoting 9MMAR (Reply 3): Just to confirm, all the photos in this report are from the upper level, aren't they?
Yes, they are all of the upper level. I am always embarrassed to take photos when other people are watching so I waited until the upper level was empty before I started clicking away! i had also consumed a few alcoholic beverages so felt a bit more confident too!
Quoting Coal (Reply 5): Funny enough, this looks like my office! Maybe the same interior designer?
I wish I worked in your office! I work in IT for a Financial Institution and mine is like a disused warehouse!