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First On Airliners.net - CZ Shanghai To Shantou  
User currently offlineInitious From Singapore, joined Dec 2008, 1060 posts, RR: 15
Posted (4 years 2 months 6 days 18 hours ago) and read 13625 times:

Welcome to this Trip Report which I believe is the first on Airliners.net to feature Shantou Waisha Airport (SWA/ZGOW). Many of you might not have heard of Shantou before but you will get a view of how Shantou is actually like.

Background Information about Shantou

Shantou (simplified Chinese: 汕头; traditional Chinese: 汕頭; pinyin: Shàntóu; also historically known as Swátōw or Suátao) is a city of 4,971,000 permanent inhabitants (as at end 2006) in coastal Eastern Guangdong, China, occupying an area of 2,064 km2. With it and the immediately surrounding cities of Jieyang and Chaozhou, the metropolitan region – known as Chaoshan – covers an area of 10,404 km2, and had a permanent population of 13,139,800 at the end of 2006.

http://en.wikipedia.org/wiki/Shantou

This report is the second of the 3 installments of my trip to China in June 2010, the first installment can be found here.

Background

It is time for yet another visit back to Shantou, China to visit my relatives and visit the Shanghai Expo. My final routing was SIN-BKK-PVG rtn in TG Business Class and SHA-SWA (Shantou Waisha Airport) in CZ Economy Class. It's been a year since I returned to China so needless to say I was very excited!

Booking

Booking was done on the trusty website, www.ctrip.com which accepts international credit/debit cards. Should you need to travel domestically in China, this website is highly recommended. However, CZ has high prices for a short domestic flight (1h 30m) so I turned to MU, which has an even higher price! However, MU has their MD-90s on this route on some days and that's why I had a look at them. Final pricing for SHA-SWA-SHA was 1520 Chinese Yuan ($223 USD).

The Actual Day

Having arrived in Shanghai the previous day via PVG, I was checked into a hotel in the Puxi area. I set off for my flight to Shantou at around 10am. A taxi ride from my hotel to the airport only takes around 30 minutes costing only 45 Chinese Yuan ($6.62 USD). Upon arrival, I was greeted by the brand new Terminal 2 which is used for all domestic flights departing from SHA.


On the way to the airport



Yes, PTVs in the cab! Haha



Arrived at Shanghai Hongqiao International Airport!



Kerbside of SHA


Check In and Flight

I went to the joint China Southern Airlines check-in counter as this is also a major focus city for them so all the flights are handled by a number of counters. I attempted to use the self check-in feature but seeing that an Identification Card number was needed, I went to queue for the Economy Class check-in. However, the queue was too long and I decided to upgrade to Business Class since I guess it will be cheap for this short flight, however, Business was full! Ahh! This means getting squashed in Economy for this short flight. After getting into the queue for Economy again, I decided to ask the agent standing by the self check-in kiosks as to what information do I need. She mentioned that I can check-in using my passport number. Great! After getting my boarding pass, she told me to queue up at the Premium Economy check-in to drop my bags. She even gave me a ctrip VIP card so that I can use it for discounts in the future. A wonderful ground staff I should say!   


Economy and Premium Economy Check-in



Beautiful check-in area at SHA



FIDS. MU has a large presence here


After getting my luggage checked, I proceeded to go to the airside and see what it has to offer. The first stage, obviously, is to go through the security check. When I put my backpack into the scanner, they discovered something metal and they wanted to open my bag. I agreed and he took out some stuffs saying that it will be easier for another scan. After a few more times of taking out stuffs, they eventually dug out my whole bag and what they were trying to look for was a stapler. I don't know if they were trying to be a b**ch or what but I did not face any problems at SIN or BKK. After getting to the airside, it was time for some spotting!


I had no idea this was going to be my plane!



CZ has a large presence here too



My boarding pass to Shantou


After a long wait, boarding finally commenced and everyone rushed to the gate for boarding. There were no boarding by rows or whatsoever. Well, welcome to China!

Segment 1
13 June 2010
CZ3852
Route: SHA-SWA
Departure Gate: 72 (Terminal 2)
Arrival Gate: 4
Departure (Scheduled): 12.16pm (12.10pm)
Arrival (scheduled): 1.41pm (1.55pm)
Registration: B-5155
Type: Boeing 737-8K5 (First flight 12th March 2001)
Seat: 16A (Economy Class)
Distance: 604 miles


View Large View Medium
Click here for bigger photo!

Photo © Chencun
View Large View Medium
Click here for bigger photo!

Photo © Air Sheep



After settling down in my seat, I noticed that it has a very tight seat pitch, probably around 31". Being 1.87m tall, this is definitely unbearable for any flight longer than 2 hours. Thankfully this is only a short flight!


View from my seat



Legroom shot



This will be my view for the whole flight



Safety information card



In-flight magazine


We pushed back on time and taxied to the runway for takeoff. There are no PTVs but acceptable for this flight. However, CZ uses this plane for flights up to 4-5 hours so you'll have to bring some sort of entertainment unless you are satisfied with the overhead TV.

The takeoff video can be found here.


Safety video shown on the overhead screens, apparently takeoffs are "taxed" for!



Taxiing to the active



China United Airlines, based at Beijing Nanyuan Airport (NAY/ZBNY)



Shortly after takeoff



Cabin shot shortly after takeoff


The flight attendants were nowhere to be seen after takeoff, similar to a flight I took last year. Is this a common practice? However, they appeared about 30 minutes after departure and started the meal service. Since the time is limited, it resulted in a very rushed service with no formalities to speak of.


Meal served. The rice is SUPERB!



This is being catered in Shantou! I did not know there's a catering centre there!



Engines working hard



Descending to Shantou, I am getting excited!


I expected this to be a visual approach since Shantou Airport does not have ILS (just a rough guess). Not even knowing which runway we were approaching, However, the landing was very bumpy and when I thought all was over, the landing roll was EVEN bumpier! We braked hard as the runway is only 2500m long.

A video of the super bumpy landing can be found here. I dedicate this video to Sandeep (AI151) for his comment that he thought "we were gonna land in the river". 

Shortly after landing






Some shots of Shantou Waisha Airport


What really surprised me is that there are actually jetways at Shantou! I did not expect it at all. I thought we would be deplaning by stairs. However, it is still a good touch though. Shantou airport is really small. Once you deplane, you walk down a flight of stairs to the baggage carousel and after collecting your baggage, it is just a 20 to 30 metres walk to the exit! Imagine how small it is. However, this is just the arrival side. The departure side is much bigger and will be covered for the return flight.

Since we reached the carousel so fast, the baggage took some time to arrive. An estimated time was around 10-15 minutes.


Baggage carousel


Shantou is really a great place to be in. The environment is suburban and the pace is very relaxed here. The best thing is, the food is great! Lots of Teochew delicacies can be found here, the place with the most Teochews on Earth! Now I guess it is time to showcase what Shantou has. Here we go!


Curry Chicken, a Singapore delicacy cooked by yours truly! Culinary is my second hobby



Fried Oyster, a Shantou delicacy and it tastes totally different from what we have in Singapore



Beef Ball Kway Teow, I love the beef balls here!



Wonderful home cooked meal! I'm salivating now!



A well to get water



A kettle to boil water for Chinese Tea



Traditional Chinese Tea set



Delicious dumplings!



Someone try understanding this! I wonder what translator they used?




After a short and sweet 6 day stay in Shantou, it is time to head back to Shanghai to continue my exploration of this vibrant city in China!


We meet again, Shantou Waisha Airport!


After heading into the airport, I headed straight to the only 2 counters open for CZ3853 to Shanghai, one for Business and one for Economy.


Check-in area at Shantou


I got my boarding pass and to my surprise, I was given an exit row seat at 15F. Always good news to have an exit row! After a farewell with my relatives, unsure when I'll be able to see them again, I headed on to Gate 2, the gate for my flight. Another interesting thing to note is that the lounges here are located before the security check area.

Segment 2
18 June 2010
CZ3853
Route: SWA-SHA
Departure Gate: 2
Arrival Gate: 74 (Terminal 2)
Departure (Scheduled): 8.01pm (7.50pm)
Arrival (scheduled): 9.38pm (9.25pm)
Registration: B-5155
Type: Boeing 737-8K5 (First flight 12th March 2001)
Seat: 15F (Economy Class)
Distance: 604 miles


View Large View Medium
Click here for bigger photo!

Photo © Bastian Ding
View Large View Medium
Click here for bigger photo!

Photo © Xu Zheng



Since the return flight is almost similar to that of the outbound flight, I'll let pictures do more of the talking. However, I was shocked to discover that the aircraft was actually B-5155 again. 

The boarding gate



My boarding pass



The plane hasn't arrived yet! I knew we'd be behind schedule..



Looking back to my previous seat at 16A



Looking out from my seat



Lots of legroom in the exit row! I guess 36" - 38"? Similar to that of Intra-Europe Business Class. The middle seat was empty too!


The plane reached at 7.30pm which made me think that boarding will not complete by 7.50pm and we will not depart on time. Sure enough, boarding commenced at 7.45pm and we pushed back at 8.01pm. We taxied to runway 22 (I finally knew the runway numbering!!) for takeoff after a short taxi. Takeoff run commenced at 8.09pm.

We made a moderate climb and reached 10,000ft at 8.14pm, evidence being that the landing lights were switched off. 20 minute after departure the flight attendants were nowhere to be seen, like the other CZ flights I had. At around 8.32pm we hit some moderate turbulence and service was said to be stopped but there was actually no service at all! Finally at 8.37pm, drinks service started from the front of the plane at row 4.


Landing lights still on



Cabin view



Trying to work on this trip report



Snack box. No rice this time, boo!


At 9.11pm, we started our descend to Hongqiao. The descend was uneventful and we finally touched down at 9.38pm on runway 18R, 13 minutes after ETA. After a short 5 minute taxi, we arrived at gate 74 at 9.43pm, 18 minutes behind schedule.


Landing at Hongqiao



My plane parked at the gate



Baggage claim



Baggage claim area at Hongqiao


Conclusion

As mentioned by some a.netters, service on CZ can really be a hit or miss. On both of my flights, the service was poor. No smiles nor greetings, just asking what you want to drink or have. Is their pay so little that they do not bother with the formalities? Probably someone can tell us. Low pay can really affect staff morale! However, I'll still take CZ for domestic flights. Despite that, I'd not hesitate to try out MU, HU or CA for domestic flights either. As for international flights, I'll still stick to my trusty SQ and TG.

Previous Trip Reports

Oldest Vs Newest: Royal Silk Class On Thai (by Initious Jun 13 2010 in Trip Reports)
Away We Go - China Southern WUH-CAN-SIN (2/2) (by initious Apr 14 2010 in Trip Reports)
Away We Go - China Southern SIN-CAN-WUH Vv (1/2) (by initious Apr 2 2010 in Trip Reports)
Sardines In A Can - Jetstar Asia SIN-HKG-SIN (by Initious Mar 29 2010 in Trip Reports)
Flying 5 Star - SQ SIN-CAN-SIN (2009) (by Initious Mar 26 2010 in Trip Reports)

[Edited 2010-06-27 07:24:52]


One way I will fly around the world!
7 replies: All unread, jump to last
 
User currently offlineODAFZ From Afghanistan, joined Jul 2004, 357 posts, RR: 5
Reply 1, posted (4 years 2 months 4 days 16 hours ago) and read 11185 times:

very nice trip report.
Have been always fascinared by China may be because reading too much Pearl Buck.
Outstanding photos of SWA
Keep on thhe good work
Christian


User currently offlineinitious From Singapore, joined Dec 2008, 1060 posts, RR: 15
Reply 2, posted (4 years 2 months 4 days 15 hours ago) and read 11071 times:

Quoting ODAFZ (Reply 1):
very nice trip report.
Have been always fascinared by China may be because reading too much Pearl Buck.
Outstanding photos of SWA
Keep on thhe good work
Christian

Hi Christian, thanks for reading and replying! You're definitely welcome.  



One way I will fly around the world!
User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8535 posts, RR: 54
Reply 3, posted (4 years 2 months 4 days 11 hours ago) and read 10904 times:
Support Airliners.net - become a First Class Member!

Thanks for posting, always love reading domestic reports from China, such a huge an interesting country.

Quoting Initious (Thread starter):
Some shots of Shantou Waisha Airport

- Thanks, looks really old compared to so many modern airports that have been builty there in the last few years.

Shame you had the same plane on the flight back.

Look forward to more TR's.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offline9W748Capt From United States of America, joined Feb 2008, 580 posts, RR: 1
Reply 4, posted (4 years 2 months 4 days 6 hours ago) and read 10732 times:

Cool report - thanks for sharing! Also, that is by FAR the best "Chingrish" I've ever seen. Just classic! I might have to lift that photo for my own amusement - hope you don't mind  

User currently offlineinitious From Singapore, joined Dec 2008, 1060 posts, RR: 15
Reply 5, posted (4 years 2 months 4 days 3 hours ago) and read 10620 times:

Quoting ba319-131 (Reply 3):
Thanks, looks really old compared to so many modern airports that have been built there in the last few years.

Yup certainly. Thankfully a new airport will be established soon. 
Quoting ba319-131 (Reply 3):
Shame you had the same plane on the flight back.

Yeah, but it's my first time getting the same plane so I guess it's acceptable. However I actually got back the same plane for my PVG-BKK flight again, and on the same seat!

Quoting 9W748Capt (Reply 4):
Also, that is by FAR the best "Chingrish" I've ever seen. Just classic! I might have to lift that photo for my own amusement - hope you don't mind

Definitely, take it for your own amusement. 



One way I will fly around the world!
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 16
Reply 6, posted (4 years 2 months 1 day 13 hours ago) and read 10021 times:

Hey Daniel another great TR and just like I found out with MS, CZ staff are a hit and miss in general.

I decided to ask the agent standing by the self check-in kiosks as to what information do I need. She mentioned that I can check-in using my passport number. Great! After getting my boarding pass, she told me to queue up at the Premium Economy check-in to drop my bags. She even gave me a ctrip VIP card so that I can use it for discounts in the future. A wonderful ground staff I should say!

Very kind of her to help you like that.

A video of the super bumpy landing can be found here. I dedicate this video to Sandeep (AI151) for his comment that he thought "we were gonna land in the river"

Dude thanks for that, but I honestly did think that for some reason when I saw it on Facebook. Plus that runway is soooo bumpy!

Apologies for the late response as I'm on holiday and preparing my KU TR.

Sandeep (AI151)   



Modern Vision. Timeless Traditions...
User currently offlineinitious From Singapore, joined Dec 2008, 1060 posts, RR: 15
Reply 7, posted (4 years 2 months 1 day 4 hours ago) and read 9857 times:

Quoting AI151 (Reply 6):
Hey Daniel another great TR and just like I found out with MS, CZ staff are a hit and miss in general.

Thanks and yup, it's DEFINITELY a hit and miss! :p

Quoting AI151 (Reply 6):
Very kind of her to help you like that.

Probably the best ground staff I ever seen, even better than that of SQ's.

Quoting AI151 (Reply 6):
Dude thanks for that, but I honestly did think that for some reason when I saw it on Facebook. Plus that runway is soooo bumpy!

Haha, that was really an amusing comment. I did not actually feel that way even though I was actually personally in the plane. The takeoff run for the flight back was bumpy too!

Quoting AI151 (Reply 6):
Apologies for the late response as I'm on holiday and preparing my KU TR.

No worries. I'm excited for your TR! 

Daniel



One way I will fly around the world!
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