ycp81 From Singapore, joined Jun 2006, 386 posts, RR: 0 Posted (3 years 8 months 1 week 5 days 5 hours ago) and read 9031 times:
Just barely a month after my Vietnam trip, I and a friend had the impromptu decision to make a very short 3-days trip to Kuching. Searching the websites for the best fares, I settled for the budget Tiger Airways up to Kuching and 5-stars Malaysia Airlines back to Singapore. With the offers, the Tiger flight probably cost less than the taxi fare from my home to Orchard while interestingly, MH offers the lowest fare (with all frills thrown in) on the date we are flying back! Finally had a chance to experience MH's short haul regional service with the meal boxes!
24 June 2010
Singapore (SIN) - Kuching (KCH)
9V-TRB (3rd time on this plane!)
As reported a few times before, nothing new about Tiger's flight experience apart from the late arrival of the inbound aircraft from Hatyai (due to airspace congestion according to the pilot), resulting in a late departure. Also it was my 3rd time on the A319 9V-TRB aircraft!! And I also had the same Korean crew member which I had flew with last year to Penang onboard the same aircraft! Talking about coincidence!! As I guess most of you would be very familiar with Tiger's inflight service by now, there would be minimal reporting regarding this leg. In fact the flight was very similar to my last Tiger flight (check out my previous reports).
A320 9V-TAB preparing for flight to KUL. The plane looks very dirty!
Our plane, 9V-TRB, has just arrived late. We were boarding via Gate 10.
At the gate awaiting pushback. We pushed back about half hour late.
Climbing to 3?000ft. The pilot did not inform of the flight altitude.
It was very cloudy throughout the whole flight.
Even though it was cloudy, the flight was generally smooth. Out came the snacks/drinks trolleys followed by duty free trolley but not much sales were done. Most passengers prefer to while the hour away doing nothing. The crew were not overly friendly but performed their duties professionally. Not that I would expect anything more from them.
ycp81 From Singapore, joined Jun 2006, 386 posts, RR: 0
Reply 1, posted (3 years 8 months 1 week 5 days 5 hours ago) and read 8981 times:
26 June 2010
Kuching (KCH) - Singapore (SIN)
After 44hrs of feasting on delicious Kuching food, we had to leave the town of cats (since "Kuching" = "Cat" in malay), not that there are many cats around apart from the cat statues. We arrived at Kuching International about 90min before departure. As I had already checked in online a day before, we just need to proceed to the bag drop counter to deposit our bags and obtain our boarding passes. There was a choice of printing our boarding passes online but I preferred to have the traditional ones. Kuching airport seemed renovated recently as everything looked quite new, like a scaled down version of KLIA. MH also has self check-in machines at the airport with MH staff assisting passengers. However, Air Asia's check-in counters seemed much more busier than MH's.
MH's check-in row at Kuching airport.
As there were not much facilities land side, we soon proceeded through security and immigration to the airside. The shops in the terminal did not seemed very appealing, probably due to the fact that most passengers are domestic passengers.
Duty-free shops in the terminal.
I always prefer the traditional boarding passes! Can be kept for momento.
Our flight, MH637, is routed Kota Kinabalu - Kuching - Singapore. The plane, 9M-MQI, arrived slightly late from Kota Kinabalu.
The plane parked at Gate 7 and was serviced for our flight to Singapore. Passengers disembarked and most passengers were travelling from Kota Kinabalu to Kuching while only a handful continued to Singapore.
The turnaround was quite fast and very soon, the boarding was announced, though we were a bit late. Boarding was slightly slow, with only 1 agent processing the boarding passes, but no worries as we were gonna get stuck in the aerobridge anyway. A variety of newspapers were available at the door and we were welcomed aboard by the indian leading steward. What struck us first were the fiery red Business Class seats!
We proceeded into the smarties coloured economy cabin and was again welcomed by a malay steward and a chinese stewardess. We had a multi-racial crew on this flight! Total there were 5 crew members, the leading steward and a malay stewardess in Business, and 2 malay stewards + a chinese stewardess in economy. All the crew members were all smiles and professional. Malaysian hospitality (cliche) is really evident.
Boarding in progress. 2 crew were assisting with the boarding while a 3rd steward was in the galley heating up the meals to be served i suppose. Oh, and there was the "kept ringing in my head" boarding music but it was on a much lower volume on this flight. The pax load was quite healthy, though not full. Probably about 70-80% load factor.
Legroom was average. As you can see, no inflight magazines are available again. Guess they did not replace the magazines as it was towards the end of the month.
Here we are, parked at the gate, with sister 737s at the terminal.
We pushed back about 15min late due to the late arrival of the aircraft. Safety demo was shown manually also. The MH B737 crew are really well trained in doing safety demos as it was performed in a very professional manner. http://www.youtube.com/watch?v=ZUVE08CtJRQ
Taxi to the runway. We did not taxi right to the end but started our takeoff run at probably about 3/4 of the runway.
Ascending to cruising altitude of 33000ft, as announced by the pilot.
Leaving the Sarawak coast.
Almost immediately after the seatbelt signs were switched off, the crew rushed down the aisle with the meal carts. 2 meal carts were used, 1 from the front row and manned by the chinese stewardess and the other from the last row and manned by a steward. The 3rd steward was shuttling in between the 2 meal carts to assist in handing out meals. Wow, they better work fast as the flying time is real short! But short-haul flights are where MH excels (due to their rigorous short-haul trainings?) and the crew managed to conduct the service in a quick and orderly way without any rushed atmosphere, and with friendly smiles and "enjoy your meal"s too! I was also impressed that MH offered a choice of 2 mains, since Silkair would only offer a hot wrap/sandwich on a flight of similar length. Coffee/tea/juices/soft drinks were also offered but I did not see any wines on the meal cart. Not sure if they are offered too.
Considering the offer fare of only about S$95 all-in one-way, MH provided an excellent and value-for-money service! Food served for the short sector was excellent and cabin crew were as good as SQ's. I would not hesitate to fly MH again in the future on regional flights and definitely recommend them if they could maintain a consistent good standard of service delivery.
My next flight would be in Aug on Silkair to Lombok! Your comments regarding my reports are much welcomed!
jetblue777 From United States of America, joined Jul 2009, 1443 posts, RR: 1
Reply 2, posted (3 years 8 months 1 week 5 days 4 hours ago) and read 8777 times:
Nice report! It's amazing how MH serves proper meal on a very short flight! Compared to other airlines, especially here in the US that doesn't serve complimentary meals even on a trans-con flight, which is like nearly 6 hours! Once again, nice report and I love that MH boarding pass!
burj From United States of America, joined Nov 2007, 900 posts, RR: 5
Reply 4, posted (3 years 8 months 1 week 3 days 14 hours ago) and read 7445 times:
Wow great trip report and loved the youtube videos!
I knew about the MH mulit-colo(u)red seats...but this is the first time I've seen them referred to as "smartie" colo(u)red which is only funny if you happen to know that smarties are bigger and flatter M&Ms!
The seats are growing on me...I kinda like the different colo(u)rs now!