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AA LHR-ORD-LHR In Y + Pics! (June 2010)  
User currently offlineflykev From United Kingdom, joined Jan 2006, 1380 posts, RR: 1
Posted (4 years 3 weeks 3 days 16 hours ago) and read 24831 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Outbound:
AA087
LHR-ORD
777-200
25th June 2010
Scheduled Departure: 10:15a
Actual Departure: 10:44a
Scheduled Arrival: 12:39p
Actual Arrival: 12:26p
(all times displayed are local)

Introduction

It was in late November that I stumbled upon a rather decent offer on eBookers that included a flight and a hotel for around £631 to Chicago for 8 days in June.
Had the choice of going with American Airlines on a 772; or paying an extra £10; and flying Virgin Atlantic.

Having travelled Virgin Atlantic many times in the past; I decided on the American Airlines option; being that I had never been on a 772, or flown an American Carrier. Given the bad rap that AA often gets; and the ominous loom of possibly FA strikes I started to wonder if it was such a great idea to have chosen AA.

Pre-Flight

Awaking early (4am) and wheeling my suitcase down the station was the easy part. A last minute platform change and the stairs at Liverpool Street station were not so easy. However by 5:45 of so I was sitting comfortably on the overpriced Heathrow express.

http://lh6.ggpht.com/_Sd6tjRabkEw/TDDA2JkJRsI/AAAAAAAAAbI/C9_q4CfzObM/SAM_0389.jpg
(An empty Heathrow Express Train)

Having checked in online there was no real need to rush to the airport; but I always enjoy having time to spare so I can sit back and enjoy being gouged by the “duty free” stores of Heathrow and to be able to (attempt) to spot a few planes around LHR.

The check in agent was surprisingly chirpy for 6.30am; and was very pleasant and efficient. He reissued me with some real boarding cards as the ones I had printed out were not reading correctly. Let that be a lesson to those who buy cheap ink.

http://lh5.ggpht.com/_Sd6tjRabkEw/TDDA2QZTw_I/AAAAAAAAAbM/wUpoLDRclRs/SAM_0390.jpg
(One better copy of the boarding card)

After a very enjoyable breakfast at Wetherspoons in terminal 1; it was time to head back to terminal 3 and its windowless departure lounge of doom.

A gate was assigned at about 8.45; and luckily for me it was one which required a long walk (those familiar with terminal 3 will know that the only time you get to see aircraft is when you head to the gate.

http://lh5.ggpht.com/_Sd6tjRabkEw/TDDA2qt6Y8I/AAAAAAAAAbQ/5STMj7O9sUs/SAM_0391.jpg
Thai 744

http://lh4.ggpht.com/_Sd6tjRabkEw/TDDA3YjCXJI/AAAAAAAAAbU/HQ8_FX77za0/SAM_0394.jpg
Air India 777

Gate 34 was jam packed; and woefully inadequate for a full 772, to which the gate agent also made the comment of. Luckily I was not chosen for an additional security search and neither was my friend – however finding space to stand in the gate room was now nigh on impossible.

Boarding was announced at around 9.45; with the usual crowd of people rushing to get on first; despite having assigned seats and not being in First, Business or with special needs.
Waiting my turn; I boarded the aircraft in a much more fashion; where I was greeted first by a rather friendly flight attendant and directed to my seat – all the way at the back.

Initial impressions were that the cabin was huge – and the 5 seats in the middle of economy made the cabin feel a little claustrophobic. Thankfully, I was sat in A and B so I had no issue of being stuck in the centre.
Legroom was very good – I am about 5ft 8 so not very tall, but it felt on par if not a little better than Virgin Atlantic's pitch – however the control for the entertainment was located in the top part of the arm rest making it very easy to accidentally mash buttons.

http://lh4.ggpht.com/_Sd6tjRabkEw/TDDHbiN1VCI/AAAAAAAAAbk/Nuqd55EcRxw/SAM_0395.jpg
Legroom

http://lh6.ggpht.com/_Sd6tjRabkEw/TDDHbxSmEEI/AAAAAAAAAbs/y7cNFuFw5s0/SAM_0630.jpg
5 Abreast Seating

http://lh5.ggpht.com/_Sd6tjRabkEw/TDDHck0i4eI/AAAAAAAAAbw/fOO7ABloLA4/SAM_0631.jpg
More of the central section

The Flight

A friendly welcome onboard by the pilot informed us of a shorter than usual flight time; along with a fairly northern route. A safety video was then shown; and the plane began moving towards the runway. Interestingly; the IFE was active at this time of the flight – meaning you could watch a movie during the take off – Something I wish carriers like VS would adopt.

http://lh3.ggpht.com/_Sd6tjRabkEw/TDDHbraIVqI/AAAAAAAAAbo/sjTn5o33sxU/SAM_0396.jpg
Personal Video Screen

As we headed out north; I took some time to play with the entertainment system. This didn’t take too long as the technology feels quite archaic. There was a (bad) selection of movies, several TV shows, some music and a few basic games. Videos run on a loop; with movies/TV shows starting every 15 or so minutes.

http://lh4.ggpht.com/_Sd6tjRabkEw/TDDJLghNUiI/AAAAAAAAAcI/kq-90bjfhdM/SAM_0403.jpg
Moving Map

http://lh5.ggpht.com/_Sd6tjRabkEw/TDDJpzcBuMI/AAAAAAAAAcM/g90WJDbCOuA/SAM_0404.jpg
Missing Content?

It’s better than the old system of wait until each cycle is run; but it is certainly no AVOD. Lots of options however in the menu system such as “duty free”, “meals”, and “one world” all led to a “coming soon” screen. The touch screen was fairly unresponsive; and required a good hard jab to get it to respond. For the sake of the people in front; I stuck to the remote. Sticking it on map mode; I decided I was best off switching to the iPad.

We levelled out and a beverage service soon started. I chose to have a Sierra Mist; and it was served with a rather nice snack mix that filled a hole whilst I waited for lunch to be served.

http://lh5.ggpht.com/_Sd6tjRabkEw/TDDJKSB7QUI/AAAAAAAAAb4/70FMmh5wk4Q/SAM_0397.jpg
Snack and Beverage service

Shortly after drinks lunch was served; with the choice of Tarragon Chicken or some sort of Penne Pasta. I chose to have the chicken; though sadly it had a strange bitter taste to it; and overall wasn’t the best. However the tray was well loaded with cookies; crackers; cheese and a roll which helped fill me up where the chicken did not. I found the portions to be nicely sized; and was still eating when they started collecting!

http://lh6.ggpht.com/_Sd6tjRabkEw/TDDJLHnVz_I/AAAAAAAAAb8/I3gbgBUtq00/SAM_0398.jpg
Meal Tray

http://lh6.ggpht.com/_Sd6tjRabkEw/TDDJLfJQM6I/AAAAAAAAAcA/LzHLFmyDuVk/SAM_0399.jpg
The chicken, up close and personal

A drinks service was again offered with the meal; and yet another one was offered after the meal. Usefully; the tray included a bottle of water which unlike the rather useless cuplets that some airlines serve was useful for later on in the flight.

http://lh6.ggpht.com/_Sd6tjRabkEw/TDDJLnoHEjI/AAAAAAAAAcE/yn1qMEbuxj0/SAM_0402.jpg
In flight information

http://lh4.ggpht.com/_Sd6tjRabkEw/TDDJqR4moQI/AAAAAAAAAcU/KQ5zK9Pfy34/SAM_0406.jpg
A seat with a view?

For the next 3, 4 hours we heard virtually nothing from the flight attendants of the cabin crew. I have no idea if I was allowed to go to the back and ask for a drink; but I didn’t need to during this time as I had already stocked up on several cans of soda from previous drink runs.

Approximately 1 hour before the flight was due to land; a pizza was served. This was a vegetarian one offered to all economy passengers; and was served alongside some caramel biscuits and a tub of grapes. As this was so close to our descent the meal did feel rushed and the seatbelt light was on with the plane dropping in altitude before I was finished with my food.

http://lh6.ggpht.com/_Sd6tjRabkEw/TDDJqMpVIMI/AAAAAAAAAcQ/bg-TTXLNKTE/SAM_0405.jpg
Sure, its no real Chicago deep dish; but pizza is pizza!

We landed almost dead on time; and taxied to the international terminal where the usual surge of people trying to disembark through one tiny door happened. I then faced a fairly long queue at immigration followed by some rather weird issues with my fingerprints.

Overall
Overall I felt AA to be on par with what I would expect for the price. The seats were comfortable and legroom reasonable with a decent food service. Sadly the IFE is a letdown and an area I hope AA choose to improve on in Y with the competition now offering / starting to offer AVOD in all cabins.
The cabin crew felt professional and were friendly during the flight with some of them clearly looking like they enjoy their job.

The City

I won’t bore you with too much about Chicago – But it is a fantastic city and if you haven’t already been there then it’s a really good destination choice.

http://lh4.ggpht.com/_Sd6tjRabkEw/TDDNKsQt0II/AAAAAAAAAcg/_0taGwUwC2c/SAM_0463.jpg
The Famous "L"

http://lh6.ggpht.com/_Sd6tjRabkEw/TDDNLO5dinI/AAAAAAAAAck/tY46Eht7dCc/SAM_0488.jpg
A view from above

http://lh5.ggpht.com/_Sd6tjRabkEw/TDDNLt0i7RI/AAAAAAAAAco/09Dus5UInGA/SAM_0502.jpg
Cloud Gate

http://lh6.ggpht.com/_Sd6tjRabkEw/TDDNL4Q6L4I/AAAAAAAAAcs/1vu1LvXvn-U/SAM_0589.jpg
Me against the skyline

http://lh3.ggpht.com/_Sd6tjRabkEw/TDDNMAp2BVI/AAAAAAAAAcw/E5AMvkUPvJo/SAM_0600.jpg
The famous Chicago theatre

Inbound:
AA046
LHR-ORD
777-200
3rd July 2010
Scheduled Departure: 8:15p
Actual Departure: 8:25p
Scheduled Arrival: 9:20a
Actual Arrival: 9:37a
(all times displayed are local)

Pre-Flight

The 8 days flew by and soon it was time to return home. With it being the holiday weekend; and rather hot we decided to take up the hotels offer of a taxi to O’Hare and it was certainly worth the money.

Checking in was a little more all over the place; as I was expecting a bag drop desk. However when I could not find one; I found that the self check in kiosks were capable of replacing the bag drop; and with the help of a surly assistant we were soon checked in and rid of our suitcases.

O’Hare is a huge airport; and offers quite good plane viewing. There are large unobstructed windows many of which face the international terminal allowing you to see some of Chicago’s more unusual visitors.


A range of planes from BA, to RJ!

http://lh5.ggpht.com/_Sd6tjRabkEw/TDDPA291gnI/AAAAAAAAAdA/St9k706T0gw/SAM_0613.jpg
LOT

http://lh5.ggpht.com/_Sd6tjRabkEw/TDDPBIG0MLI/AAAAAAAAAdE/eP9jUvUZqDA/SAM_0625.jpg
Spirit Airlines

http://lh3.ggpht.com/_Sd6tjRabkEw/TDDPBGcC2DI/AAAAAAAAAdI/gbG_XjFBA8I/SAM_0610.jpg
Iberia

http://lh3.ggpht.com/_Sd6tjRabkEw/TDDO_bA5ihI/AAAAAAAAAc4/B4yZWhDfl7k/SAM_0618.jpg
Less exotic AA plane

Boarding started around 19.45; and it was fun to avoid the large group of students travelling abroad for their trip; luckily my concerns of a noisy flight was soon put aside and I must admit, they are one of the best groups I have experienced travelling manners wise.
Legroom on this plane felt slightly more cramped; for some reason; and the IFE had the same films from the last month on it. This did not matter too much, as I planned to sleep as soon as the meal service was complete.

The Flight

Electronics were cleared for use very soon after taking off which mean't I was able to get a couple of photos during our climb.


Climbing

http://lh3.ggpht.com/_Sd6tjRabkEw/TDDQO2RLF0I/AAAAAAAAAdY/vIZHmtA40YU/SAM_0634.jpg
Crossing Lake Michigan

Less than one hour in a meal service was operational. The choice this evening was between a chicken curry like meal and braised beef. I chose the beef having eaten a lot of chicken in the past week; and I was not disappointed. The beef was tender and the gravy was balanced well along with the mash being quite creamy. Along with this there was a roll stale enough I could break the outer wall of the aircraft if I threw it; water crackers and a chocolate brownie for desert. A drinks service was offered at this time too; and I once again chose a Sierra Mist.

http://lh3.ggpht.com/_Sd6tjRabkEw/TDDQ-s5I-0I/AAAAAAAAAdc/0G70H7TJ0pc/SAM_0635.jpg
Dinner

After dinner was complete another drinks service was run and whilst I was not thirsty at that moment; based on my experience with drinks service on the previous flight; I once again chose to “stock up” on drink.

After this I managed to fall asleep on a plane for once; waking up with about an hour or so to go. Just in time for breakfast. On offer today was a croissant; jam and strawberry yoghurt. Along with this another drinks service was offered; though I chose a cranberry apple juice instead as I could not face any more Sierra Mist.

http://lh4.ggpht.com/_Sd6tjRabkEw/TDDQ-xAAtyI/AAAAAAAAAdg/wQKDUTAaQSM/SAM_0636.jpg
Breakfast

Trays were collected once again as we began our decent; and this flight we were treated to a scenic view of London and the south-east; before touching down at Heathrow earlier than expected.
We de-planed by stairs as the jet bridge was broken; thankfully this did not involve a bus and it provided a rare opportunity to disembark such a large plane by stairs.

http://lh3.ggpht.com/_Sd6tjRabkEw/TDDQ_iHoBbI/AAAAAAAAAdk/_Q4NiZxrKRk/SAM_0637.jpg
Somewhere over the South West

http://lh4.ggpht.com/_Sd6tjRabkEw/TDDQ_9wQ41I/AAAAAAAAAdo/nx3m25EzNCs/SAM_0639.jpg
Inside the cabin

http://lh4.ggpht.com/_Sd6tjRabkEw/TDDRAYlqf-I/AAAAAAAAAds/BQM-WHg7sjI/SAM_0640.jpg
Thank you for travelling with AA!

Overall

This flight was not as enjoyable as the first. The food was better; however the crew were less friendly and were quite slow when it came to meal services. However, the plane was comfortable to sleep in overnight.

Conclusion

Whilst AA lack the “glamour” of Virgin Atlantic; and the AVOD system of their competitors; but they provide a good product with a good sized meal and of course they served my favourite – Pizza. If you get a good crew; the service is great however a bad crew can certainly change things around.
I would not have any issues travelling with AA on flights to destinations with flights that don’t go past 9 hours or so (JFK, ORD, BOS etc.) – But I could not see myself wanting to travel with them beyond that in Economy.

Plus / Minus
+++ Food
++ Outbound Crew
++ Seat / Seat Pitch
- Too many drinks services at once
-- Inbound Crew
---IFE lacks

Thankyou for reading my trip report; I hope you enjoyed it. Please feel free to leave any questions and comments below!

My next trip shall be to ARN with BA in October.

Kev.


The white zone is for immediate loading and unloading of passengers only
29 replies: All unread, showing first 25:
 
User currently onlineAmricanShamrok From Ireland, joined May 2008, 2873 posts, RR: 0
Reply 1, posted (4 years 3 weeks 3 days 16 hours ago) and read 24726 times:

Hi Kev,

Enjoyable trip report there. Glad you enjoyed Chicago, it really is a fantastic city - I can't wait to go back again in a few weeks, especially after seeing these pictures!

Kevin



Shannon-Chicago
User currently offlineIrishAyes From United States of America, joined Jan 2008, 2163 posts, RR: 15
Reply 2, posted (4 years 3 weeks 3 days 16 hours ago) and read 24591 times:

Thanks for the TR. You are right in that AA seems to do the trick for medium/long haul flights ( erse and interesting mix of foreign flag carriers on a given day, usually between noon and evening. Too bad the terminal itself is inaccessible from the other three domestic concourses. And, not to mention, the interior (air-side) of it sucks as well - it is probably the dullest international departure zone and has terrible cell-phone reception!

[Edited 2010-07-04 12:34:29]


next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
User currently offlinehejmatt From Ireland, joined Mar 2009, 11 posts, RR: 0
Reply 3, posted (4 years 3 weeks 3 days 15 hours ago) and read 24463 times:

Great Report. Thanks for posting. Enjoyed reading it. I've only ever connected through O'Hare.

Quoting flykev (Thread starter):
Whilst AA lack the “glamour” of Virgin Atlantic; and the AVOD system of their competitors; but they provide a good product with a good sized meal. If you get a good crew; the service is great however a bad crew can certainly change things around.

I think you summed it up well there!



Recently boarded his 337th flight
User currently offlinelychemsa From United States of America, joined Oct 2009, 1166 posts, RR: 3
Reply 4, posted (4 years 3 weeks 3 days 11 hours ago) and read 23851 times:

I agree with you. AA have good legroom but the entertainment system is not so good. Food not bad. Interesting that from London they now only serve a biscuit / cookie. They used to serve a decent desert. It's probably due to the cheese they now offer. I also love the Pizza. Thanks. They also have a good Frequent Flyer Program.

User currently offlinejetblueguy22 From United States of America, joined Nov 2007, 2755 posts, RR: 4
Reply 5, posted (4 years 3 weeks 3 days 11 hours ago) and read 23786 times:
AIRLINERS.NET CREW
HEAD MODERATOR

Great TR! I woulda stuck with Virgin! haha
Blue



You push down on that yoke, the houses get bigger, you pull back on the yoke, the houses get bigger- Ken Foltz
User currently offlinepdxtriple7 From United States of America, joined Dec 2004, 695 posts, RR: 0
Reply 6, posted (4 years 3 weeks 3 days 6 hours ago) and read 23389 times:

Solid trip report. I noticed you said that you waited until electronics were permitted before taking pictures... I'm pretty sure most Airliners.net folks don't follow that rule with cameras. I take pictures whenever and no one has ever said anything.

User currently offlinebrilondon From Canada, joined Aug 2005, 4123 posts, RR: 1
Reply 7, posted (4 years 3 weeks 2 days 20 hours ago) and read 22885 times:

You must have had a great time being in Chi-town. Did you take in a Cub's game while you were there? Oh well if you didn't you will have to experience it at sometime in your life if you ever get back to Chicago. Excellent trip report, Unfortunate for the bad flight crew on the way back, I have rarely had bad experiences with the ORD flight crews. IFE really sucks with AA hence the reason for bringing my laptop on my flights. Although I find most airlines have real poor selection of movies on their IFE anyways so unless you prefer the usual Hollywood drivel I would suggest an investment in a Laptop and some movies that you actually like to watch for your own sanity. I agree with you that anything over about 7-8 hours in Y on AA can be quite uncomfortable. You should just get up and walk around two or three times and I don't mean just to the toilet but the whole cabin or as far as they let you. As an aside to your experience I have found that AA F/A's do not mind you asking them for another drink during the flight, obviously there's a time and place for that but at certain times they normally are quite happy to oblige you. Great trip report. Please share more of your travels with us in the future.


Rush for ever; Yankees all the way!!
User currently onlineba319-131 From United Kingdom, joined Jan 2001, 8502 posts, RR: 55
Reply 8, posted (4 years 3 weeks 2 days 14 hours ago) and read 22191 times:
Support Airliners.net - become a First Class Member!

Nice Tr KEv, thanks for sharing with us.

Quoting flykev (Thread starter):
It was in late November that I stumbled upon a rather decent offer on eBookers that included a flight and a hotel for around £631 to Chicago for 8 days in June.

- Excellent deal! Chicago is a great city, though sadly I've not had a chance to re-visit it for some years.

Quoting flykev (Thread starter):
Had the choice of going with American Airlines on a 772; or paying an extra £10; and flying Virgin Atlantic

- I dig your reason for choosing AA though I'd have gone for Virgin if I'd have flown a 772 before.

Quoting flykev (Thread starter):
Interestingly; the IFE was active at this time of the flight – meaning you could watch a movie during the take off – Something I wish carriers like VS would adopt.

- Interesting, some years since I last flew AA from/to London, not noted the IFE active during T/O, thought it interesting QR allowed it.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineflykev From United Kingdom, joined Jan 2006, 1380 posts, RR: 1
Reply 9, posted (4 years 3 weeks 1 day 17 hours ago) and read 21471 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Thanks for the replies so far!

Quoting pdxtriple7 (Reply 6):
I take pictures whenever and no one has ever said anything.

I was playing it safe as I am not familiar with AA and how well they take to my random photos. My previous experiences of VS were that they didn't care; whilst FR seemed to.

Quoting brilondon (Reply 7):
Did you take in a Cub's game while you were there? Oh well if you didn't you will have to experience it at sometime in your life if you ever get back to Chicago.

Sadly I did not get the chance to visit a Cubs game; would have liked to - but the only seats left were the ones with "obstructed view".

The one thing that I did forget to mention in my report was that I got to visit the rather cool Boeing Store located in the building. A definite must for any aircraft fan!

Kev.



The white zone is for immediate loading and unloading of passengers only
User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 14
Reply 10, posted (4 years 3 weeks 1 day 17 hours ago) and read 21436 times:

Hi Kev,

Very nice trip report and pictures.

Quoting flykev (Thread starter):
Initial impressions were that the cabin was huge – and the 5 seats in the middle of economy made the cabin feel a little claustrophobic. Thankfully, I was sat in A and B so I had no issue of being stuck in the centre.

I also don't like the 2-5-2 layout on the B 777. I rather prefer 3-3-3 which some airlines offer.

Quoting flykev (Thread starter):
I won’t bore you with too much about Chicago – But it is a fantastic city and if you haven’t already been there then it’s a really good destination choice.

Yes, I like the city as well. Not as famous as New York as a tourist destination but definitely worth a visit.

Regards
Christoph


User currently offline747girl From United Kingdom, joined Aug 2008, 31 posts, RR: 1
Reply 11, posted (4 years 3 weeks 1 day 14 hours ago) and read 21156 times:

Great report. I agree - Chicago is definitely worth visiting.

I've never flown with AA; it doesn't look like a bad option going to the U.S


User currently offlineflymia From United States of America, joined Jun 2001, 7123 posts, RR: 9
Reply 12, posted (4 years 3 weeks 1 day 9 hours ago) and read 20940 times:

Quoting flykev (Thread starter):
Gate 34 was jam packed; and woefully inadequate for a full 772, to which the gate agent also made the comment of. Luckily I was not chosen for an additional security search and neither was my friend – however finding space to stand in the gate room was now nigh on impossible.

When I flew out of T3 to BCN it was terrible, just a 757 but there was no where near enough room and they had us stuck there for 2 hours and then another 2 hours on the plane. T5 is very nice though.

Quoting flykev (Thread starter):
---IFE lacks

I am a loyal AA flyer and I agree this is something they need to change soon!



"It was just four of us on the flight deck, trying to do our job" (Captain Al Haynes)
User currently offlineBZNPilot From Belgium, joined Feb 2006, 262 posts, RR: 1
Reply 13, posted (3 years 7 months 1 week 3 days 19 hours ago) and read 17943 times:

Hi Kev,

Somehow I missed seeing this report earlier this year; nonetheless, it was a pleasure to read now. Thanks for posting.

Quoting flykev (Thread starter):
Having travelled Virgin Atlantic many times in the past; I decided on the American Airlines option; being that I had never been on a 772, or flown an American Carrier.

Makes sense...it's always nice to try something new. I've never flown Virgin Atlantic, so I would have made the reverse decision.  
Quoting flykev (Thread starter):
however the control for the entertainment was located in the top part of the arm rest making it very easy to accidentally mash buttons.

I dislike having the controls in the armrest for that very reason. Definitely not the best place for them!

Quoting flykev (Thread starter):
Interestingly; the IFE was active at this time of the flight – meaning you could watch a movie during the take off

Interesting...I've never seen a full IFE selection available during takeoff. I've been able to listen to music via the IFE (or Channel 9 when flying United) but never been able to watch tv programming during takeoff on any carrier. Wonder if this is part of AA's product or simply an oversight on this flight?

Quoting flykev (Thread starter):
Lots of options however in the menu system such as “duty free”, “meals”, and “one world” all led to a “coming soon” screen.

Not too impressive..."coming soon" doesn't help much, when you're sitting in your seat and looking for something to do on a long flight.

Quoting flykev (Thread starter):
The cabin crew felt professional and were friendly during the flight with some of them clearly looking like they enjoy their job.

Glad to hear that the crew was a good one. I think that can make a lot of difference.

Quoting flykev (Thread starter):
If you get a good crew; the service is great however a bad crew can certainly change things around.

Exactly. Anyway, sounds like you had a sort of mixed experience...a few pros and a few cons. Probably the typical U.S. carrier experience. Glad you had a nice time in Chicago!

Happy holidays,
BZNPilot


User currently offlineBAW217 From United Kingdom, joined Jun 2007, 125 posts, RR: 0
Reply 14, posted (3 years 7 months 1 week 3 days 18 hours ago) and read 17793 times:

Good report, I used AA a few years a go for a trip ex LHR to LAX onwards to MIA, RSW, ORD and finally back to LHR. AA are one of the better US carriers I have been on (UA and DL).

I noticed you stated the IFE was on for takeoff and it wasn't on VS, the reason behind this is a DfT/CAA regulation. No UK carrier can have any form of on IFE on during critical phases of flight so passengers are not distracted in the event of an emergancy.

Cheers


User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 16
Reply 15, posted (3 years 7 months 1 week 3 days 17 hours ago) and read 17705 times:

Hey Kev,

Looks like I too missed out on this one as I was on holiday at the time in New York. Great TR but a shame about the leg space and cabin crew. I hate absolutely hate the 2-5-2 config on the B772.

What were the loads like on the flights?

Quoting flykev (Thread starter):
Having checked in online there was no real need to rush to the airport; but I always enjoy having time to spare so I can sit back and enjoy being gouged by the “duty free” stores of Heathrow and to be able to (attempt) to spot a few planes around LHR.

   I love to do that as well.

Quoting flykev (Thread starter):
Approximately 1 hour before the flight was due to land; a pizza was served.

The only thing I have missed whilst having a meal on board in the pizza!

Sandeep (AI151)



Modern Vision. Timeless Traditions...
User currently offlineflykev From United Kingdom, joined Jan 2006, 1380 posts, RR: 1
Reply 16, posted (3 years 7 months 1 week 3 days 16 hours ago) and read 17471 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Quoting AI151 (Reply 15):
What were the loads like on the flights?

To my recollection, the loads were 100% in Y; and from what i remember, J looked pretty busy too.

Quoting AI151 (Reply 15):
I hate absolutely hate the 2-5-2 config on the B772.

Its great if your a 2 person group

Quoting BZNPilot (Reply 13):
Wonder if this is part of AA's product or simply an oversight on this flight?

It was active on both flights, so I guess its an AA service. Not a bad one either; now if only it was AVOD.

Thanks for the replies; my next flight now by the looks of it will be with VS to LAX; finally on an A340-600.

Happy holidays.

Kev.



The white zone is for immediate loading and unloading of passengers only
User currently offline777ORD From United States of America, joined May 2010, 489 posts, RR: 1
Reply 17, posted (3 years 7 months 1 week 2 days 22 hours ago) and read 16972 times:

glad to see another AA TR on a route I traveled quite often when I worked for AA. It seems as if AA has increased the quality of the service since 2 years ago, at least the food. That's a pretty decent price you got, too! Did you have the option to upgrade when you checked in?

User currently offlineLAX888 From Singapore, joined Oct 2010, 279 posts, RR: 0
Reply 18, posted (3 years 7 months 1 day 11 hours ago) and read 15438 times:

Thanks for the TR!

The arrival snack is the same one they served last year in Y on my flight from LHR-LAX. The pizza was not good though on my flight and was very greasy and disgusting. At least on my flight they came more often with drinks but the staff was not really friendly. I guess for the price you can't expect more. Chose AA again as they are about 50% cheaper than other airlines in Feb for my trip to JFK and will transit in LHR. I can imagine I shall see the same pizza again...
Yes IFE leaves a lot to be desired but at least you have IFE on the 772 as on my return flight from JFK-ZRH I shall only have main screen entertainment on the 763.


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 19, posted (3 years 6 months 3 weeks 5 days 15 hours ago) and read 14372 times:

Nice trip report, I always like the 777 when it is 2-5-2 in Y iso 3-3-3.


Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineTranspac787 From United States of America, joined Jul 2007, 3193 posts, RR: 13
Reply 20, posted (3 years 6 months 3 weeks 5 days 13 hours ago) and read 14328 times:

Thanks for posting, always love to see AA TR's!! Food looks excellent, in typical AA fashion!!

Quoting flykev (Thread starter):
(One better copy of the boarding card)

You know, since you went to the trouble to blur your name, you should probably blur your PNR and E-ticket number too. Anyone who works in industry could ever-so-easily look up your name using those. Just my two cents for your own future reference  



A340-500: 4 engines 4 long haul. 777-200LR: 2 engines 4 longer haul
User currently offlinelychemsa From United States of America, joined Oct 2009, 1166 posts, RR: 3
Reply 21, posted (3 years 6 months 3 weeks 4 days 21 hours ago) and read 13963 times:

They stopped serving a "proper desert" from London. To save money they are now serving a "cookie" instead of a proper cake like they used to. You are lucky that your mashed potatoes were "creamy." On my recent flight they tasted like chemicals. At least they recently upgraded to cheese.

It's their good frequent Flyer Program that keeps me flying with them. Legroom of 32" is also OK.


User currently offlineliftsifter From United States of America, joined Feb 2008, 304 posts, RR: 0
Reply 22, posted (2 years 8 months 2 weeks 5 days 7 hours ago) and read 9342 times:

Welcome to Chicago! O'Hare is an amazing place to spot if you can find a good place, as I have.

I think American could have an amazing product if they brought back MRTC. Even if it's less than last time.



A300 A310 A319 A320 A321 A332 A333 A342 A343 A346 A380 B738 B744 B763 B772 B77W B787 Q400 E190
User currently offlinemdavies06 From United Kingdom, joined Aug 2009, 381 posts, RR: 0
Reply 23, posted (2 years 8 months 2 weeks 5 days 4 hours ago) and read 9176 times:

I wonder if many people will still favour VS over AA...I suppose impression (of the former) can go a long way.

User currently offlineBabybus From , joined Dec 1969, posts, RR:
Reply 24, posted (2 years 8 months 2 weeks 4 days 21 hours ago) and read 8963 times:

Nice trip report with great pics. I like the way you start from travelling to the airport, gives the whole thing a very human feel.

Quoting flykev (Thread starter):
the stairs at Liverpool Street station were not so easy. However by 5:45 of so I was sitting comfortably on the overpriced Heathrow express.

Isn't that Paddington?

Wheat, wheat, wheat, wheat, wheat. All the meals seem to be 89% wheat! I'd have to avoid AA merely due to their wheat obsession. I'd be sick as a dog after that amount of wheat.

That steak /beef meal on the return looked very nice though. Would have been nice washed down with a red wine  


25 Post contains images flykev : It certainly has a steady stream of aircraft to keep any spotter amused too! It's funny, I gave VS another shot this year when I went to LA and ended
26 LGWflyer : Brilliant trip report! Loved the pics of Chicago, would love to go there one day. Also doesn't that 777 look the best in the AA livery!
27 wn700driver : Was that blonde with the blue shirt sitting two rows up on the aisle seat of the center section there for both legs? If so, weird, huh?
28 Ps76 : Hi! Many thanks for the report. I used to fly American Airlines all the time when I went to the USA back in the 90s. They were an excellent airline fo
29 flykev : It certainly does look good in the AA livery - and is my personal favourite 777 paintjob (if you can really call it that). As for Chicago, its by far
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