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Amsterdam Airlines – The New Wings From Holland  
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4267 posts, RR: 51
Posted (4 years 1 month 1 week 6 days 12 hours ago) and read 20135 times:




Amsterdam Airlines – The new wings from Holland




Hi, dear readers,

It’s a first for airlines.net, reporting here a flight on Amsterdam Airlines.
You might never have heard about this airline. It’s a startup which was fouded in 2008, nearly 2 years ago already. It started operations in this difficult economic climate with a single Airbus A320 build in 1993 and previously operated by numerous airlines including Dragon Air and Transaer. These A320 aircraft operate in a full economy layout, 180 seats. Despite earlier plans to operate a more luxury business model which was never materialized.
In it’s early period of operations, the airline was operating on behalf of other airlines and touroperators from foreign countries. To somewhat strange destinations most of the times, mostly in the Middle East, including Iraq and Afghanistan. In 2009 a second A320 aircraft was added to the fleet, and more flights were added, including flights originating from The Netherlands. Business model was apparently changed, since they started a partnership with a Dutch (infamous) sales agent ‘ML tours’ offering flights on the airline.
Since I was interested in this unknown airline I looked into the flights, but I was not too keen on their destinations and flighttimes. Nevertheless I figured out a reasonable priced ticket to Morocco, which could be combined with some other flight later that day. Flights to e.g. Milan BGY were also offered from EUR 29 oneway, but these flights never operated. So I guess people who booked these flights were refunded, but at least never reached their destination. Beware for these items, the airline is small and also this summer 50% of their fleet is leased out to Travel Service from Hungary. So one remaining aircraft takes care for all services at the moment, in which delays might occur from time to time, without backup available.

Flights to Morocco first took off in late April, and got quite some attention by a Dutch trade organisation mentioning our relationship between The Netherlands and Morocco. Also, with quite a large population of Moroccans living in The Netherlands, some extra flight offerings to the airports of Nador and Tanger, both in the North of the country, were more then welcome and would be sure for a good amount of ethnic traffic. Said that, we should keep in mind that these places are both not real holiday destinations and maybe not too often visited by foreigners yet. Although I think the area around Nador is booming and working on improvement on tourism for the future.

My flights were taken on June 18, 2010. I just arrived home a few hours ago from a previous trip, A Mad-Dog To Denmark, Bornholm & More On SK/QI/DY (by Airbuseric Jun 27 2010 in Trip Reports), and after charging my batteries, a few hours sleep (3 or so), my alarm clock was waking me up again at an unhuman time in the morning.

Although online check-in is not offered, neither was seat selection in advance, I had no rush to make it to the check-in desks in the middle of this night. A good friend working at the airport in a nightshift secured a window seat in the back of the plane for me, also informed me by a small message that the load would be 100% on my flight. Also, I would be the only real Dutch person on board (aside from the crew).

By my car to the airport now, parking nearby the terminal on my staff parking lot, free busride to the terminal. Check-in was in departure lounge 3, desk 26. Servisair takes care for this handling at AMS.

A huge line of people was waiting in line for check-in. Loads and loads of baggage on the carts. And indeed, mostly typical Moroccan public, travelling to their families in Morocco, maybe for holidays also. I passed the lines and told my story at the ‘for this flight dedicated’ cashier-desk and asked her to print my boardingpass, which she did. She was entitled to get overweight baggagefees from the passengers. I guess she had a tough job that night.



Since Morocco is outside the EU zone, I had to pass the passport control. Maybe surprised by my destination, the officer looked interestingly in my passport with a nice variety of stamps. Then he stopped with a stamp (bought) from the GDR, and laughed about it. He stamped my passport now also with a stamp from Amsterdam, without asking for my approval for this. Stupid action by this guy. He wastes my blank pages!

Departure would be from the D-gates, which is quite a walk from Terminal 3 (near gates F/G). A few arriving flights from the USA and Asia made up for a good selection of passengers already in the building.









Boarding for my flight started apparently at 6am already, 1 hours prior departure time! It’s unbelievable but true. 60 minutes to board an A320. But the line for the x-ray security check at the gate area (gate D26) was huge! And some passengers managed to have 4 items of cabin luggage with them. I watched the scene from aside, not in the mood to queue up in this line. I noticed so many people brought peanut butter which was confiscated by security staff. Also so many bodychecks by hand after alarm went off caused by metals. You can imagine that this took so many time, and meanwhile I was in an interesting conversation with a Moroccan man and his wife. With had quite some laughs about the type of people on this flight, and about me. I was really the ‘special person’ on this flight according him.
I passed the x-ray machine 20 minutes after our scheduled departure time, and still not the last one. And headed towards the aircraft.





AMS-NDR
Flight No.: AAN 581 Date: 18JUN’10
STD: 0700 ATD: 0741
STA: 0915 ATA: 0952
A/C: Airbus A320-200 Reg No.: PH-AAY
Seat: 28F


View Large View Medium
Click here for bigger photo!

Photo © Patric Borg

PH-AAY was previously in service with other airlines. In 1995 newly delivered to SAETA Ecuador and thereafter also flown with America West Airlines, which became US Airways. Now leased from ILFC and flying for Amsterdam Airlines.

I was very friendly greeted at the door by a female and male cabin crew, somewhat surprised also about my presence here. I went into the aisle walking towards the back. With the aircraft almost completely full, I noticed the huge amounts of handluggage in the overhead bins, as well between the seats. Many re-seating was arranged on board, people taking wrong seats also. So I encountered several passengers, including a very old man with walking cone, who had to walk back towards the front. It was quite a hassle to reach my assigned seat, which was, not a surprise anymore, taken by a girl. Immediately another male cabin attendant asked me or better told me, to take another seat (I think 29C what he pointed at), but I insisted to take my window requested seat. So the girl was quickly taken out by her mother, after which the girl got upset and started crying a bit.
With packed overhead bins above, no way to stow my bag there. So underneath the seat in front of me. I tried, but didn’t fit well. Legroom was so poor here. I must admit, I never flew on such high-density seating before. It’s much more worse then we find on lowcost airlines like Ryanair, easyJet or Transavia. To my big surprise, the armrest on the windowside of my seat was able to move up, creating slightly more space for me.
Time passed, and still chaos on board with seating issues etc. Also the girl and her mother were told to move again, once 2 other passengers came to take their assigned seats. 2 men, very friendly company here. We shaked hands and said hello to eachother.

Finally with almost 45 minutes delay, caused by the boarding issues (or type of passengers I would say), we left the gate. A safety demonstration was given manually, since this (older) A320 had no screens on board to show a video.

Expected flighttime was announced, first to Nador, and continuation to Tanger. No info from the flightdeck so far.

Taxiing took a while, since runway 36L or the famous ‘Polderbaan’ was our choice today. We were able to takeoff without further delay caused by other traffic. The takeoff run was slightly long for an A320, I’m sure the high weight of this flight was one of the reasons for it. Once airborne we climbed towards the gray overcast layer of clouds…













My legs already started to hurt after maybe 20 minutes in the flight. At this moment I noticed a smell from the galleys. Something was heated up for sure. We’ll see what the airline has on offer and if they can make a change here.



Some 50 minutes after we took off, the cabin crew approached my row and handed out a carton box, nicely decorated with the airlines’ markings. It contained a hot breakfast, small green salad, fruitsalad and some bread. From the next cart I was served drinks. I requested orange juice, which I got, and additionally they offered me a secondary drink, coffee or tea. Not bad at all.
The breakfast was halal-friendly, completely to satisfaction of the clientele on board.









The rest of the flight was without special things. I had some talks with my seatmates. Also, I had to assist my seatmate by filling out his landing form for Morocco immigration, since he couldn’t read/write himself. It was quite a task to fill out all the difficult names on the small form, but finally I made it and my seatmate was very happy with my help.







While France and Spain were mostly covered with clouds, skies broke open when we reached the Mediterranean Sea and we started to cross towards the African continent with the Spanish place of Roquetas de Mar (near Reus) on our right.





It didn’t take long until Morocco came insight. A completely different world here, like arriving in the dessert. And basically it was of course. Very dry landscape, mostly dusty or sandy surface, but also with some green, irrigated field in between. Descent started and the cabin was prepared for landing. At this moment it was also announced that we would first land in Nador, thereafter the flight would continue to Tanger. So, it was made clear already hear that only Nador bound passengers had to vacate while others had to stay on board.















Landing was smoothly performed on runway 08, brakes were applied strongly though. The airport has a single 3,000 metres runway of asphalt, which is enough even to handle B747 operations here. I guess Royal Air Maroc does/did in summer periods, especially some busy flights to The Netherlands and Germany.





After vacating the runway we turned left and taxied onto the small apron. A Ryanair flight to CRL was almost ready go, and we were marshalled to the parking position. Once again, very clearly it was mentioned to us that only Nador-passengers had to get out here. Probably they assumed problems would happen, since probably a large amount of passengers would not understand it or something like that.







Disembarking was via stairs, both front and rear exits available, of course I took the latter one and the crew wished me a nice time. Only for a few hours I thought.

Once on the steps walking down I already noticed a tight security here on the apron. Several officers in military type of uniform were around, one under the wings closely watching the passengers, who had to walk about 100 metres towards the terminal. How about my pictures now, I thought, so I managed to quickly take a few, but already to be noticed by these officers who yelled to me and ordered to stop. So I did, and went into the building.





Immediately after entering, I arrived in front of a line of immigration counters, with already a huge amount of passengers waiting (from my flight). So I just took a line, and waited for maybe 45 minutes to get in front. It was quite interesting to see the whole thing. Organisation was badly done here, maybe typical ‘arabic’ style. But, the other passengers were friendly, especially to me. Even one person came towards me and said to help me. I told him before about my reason to visit (same day return on another airline), and that might be a difficult thing here. Also, Nador is not really used to foreigners like this he said, so in Berber-language her told the officer about my plans, I showed my return tickets, and my passport was stamped. After passing this officer, the passport is re-checked once again by another officer, before arriving at the single baggage caroussel. It was completely jammed with bags, funny to see. No pictures though, since too many officers were around and, especially following me (at least, that was my feeling).

Customs didn’t care for me, so I was able to continue my walk and arrived in the arrival hall, which was fully loaded with Moroccans awaiting their family and friends. Everybody started yelling to me, don’t know about what. Also several taxi-drivers approached me, but I had to continue my walk since I didn’t need a taxi. Never received such a welcome before, so quite an experience here.

I thought that leaving the building was a good idea, and look around a bit, making a few pictures, but also in front of the building, making a picture was not really ok by even more officers here. It was clear to me now, Morocco is a very strict country. A lesson to learn here for some countries in Western Europe (including mine especially), how to be in control towards your citizens. Now I understand why so many Moroccan people living in my country call it a ‘real freedom’ overhere.

Since I had to spend a few hours here at the airport (I didn’t want to take the risk and go to the city, which is quite a bit away also), I exchanged some Euro into Dirham (beware, you cannot export Dirham on departure exceeding the quantity of 1000) to cover my expenses here. Exchange is done here without costs. Exchange rate was very good also. With over 200 Dirham (for 20 Euro) in my pockets, more then enough to visit Morocco another time. The airport bar (nicely in the middle of the building) offers a small shop with bottled drinks and postcards etc, as well the terrace belonging to a bar offering everything. E.g. a good coffee costs here 10 Dirham (1 Euro), delivered at your table, longdrink glass of mineral water given free with it. How about that! I got to love these airport prices here!

Lavatories are also in this area, cleaned after every visit. Free of charge of course, so very positive here also. It even smells like flowers there.

Although making pictures inside the building is not allowed, and didn’t find the chance to take even a sneaky one. Don’t get yourself in trouble here.

All together, I should conclude this report to say that my experience on Amsterdam Airlines, the new airline from The Netherlands, was basically a pleasant one. A few things to say also here;
- the sales agent offered flights to destinations which were never served, so it seems to be a bit unreliable sometimes
- the destinations currently served are flying for ethnic traffic mostly so far, departure times are sometimes 2am or 4am in the night, not really welcome by me also. But it seems the airline is making good use of their fleet
- that fleet currently has 2 aircraft, of which 1 is leased out. The remaining aircraft is good to cover the schedule, but beware for days with irregular operations caused by maintenance issues, air traffic delays etc. Then you get in serious delays if nothing is chartered in
- the seatpitch is really bad. It looks not new seats. Maybe the airline should invest in slimline seats without seatpockets, to make legroom space at least a bit more bearable.
Positive were at least the assigned seats on check-in and the good organisation by the crew on board during boarding. It was a hard job with this kind of passengers. Also the inflight magazine was informative (no commercials inside), but not yet so much information. The airline is making an excuse for the little contents written, probably becoming better in the future. Aside from that, this airline is the only airline in The Netherlands providing this full-service meals and included in the ticket price. Not bad at all I would say, something to continue here for sure, just to make that change with the other airlines.

I hope that this airline can grow. Maybe they can become a kind of niche player to several destination around the Mediterranean area, maybe elsewhere also. New markets, combining with ethnic traffic. Building up regions with booming tourism. Some additional A320’s might be needed to gain more destinations, and also they should get some more brand recognition. Maybe operating on behalf of Transavia on European flights might do the trick a little.

So far a third A320 is on the planning for 2010. This hopefully becomes reality, and then we hope for a good continuation of this airline!

Thank you for flying with me, your comments are more then welcome.

Next report: Flying home from Morocco on their national airline!

Regards
Eric


"The whole world steps aside for the man who knows where he is going"
44 replies: All unread, showing first 25:
 
User currently offlineCrimsonNL From Netherlands, joined Dec 2007, 1858 posts, RR: 42
Reply 1, posted (4 years 1 month 1 week 6 days 11 hours ago) and read 20048 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Hi Eric! I was happy to see this report pop-up after refreshing the TR page. Well written and I love all the details. Luckily you got the "pretty" girl seeing that the other Airbus is untitled. I had dealt with the Amsterdam airlines crew once, and I must say I thought they we're a little uhm, different, from other airline crews I had met. However I do like Amsterdam Airlines standing up against the AF/KL beast.

The seat pitch looks horrible, however the food looks alright. I love how you illustrated the chaos at the gate with hand luggage and seating. I've recently been involved with a French charter heading to NDR, so I know all about it. It was also hired by a strange tour operator, who informed the pax that the flight had been moved 5 hours later. Somehow they failed to inform the airline about this... Also heard some rumours around AMS that as you mentioned, a lot of Morocco bound pax found that there was no flight at all!

Thanks for sharing and I'm looking forward for the return report!

Martijn



Nothing's worse then flying the same registration twice, except flying it 4 times..
User currently offlinevandenheuvel From Netherlands, joined Dec 2008, 495 posts, RR: 2
Reply 2, posted (4 years 1 month 1 week 6 days 11 hours ago) and read 19972 times:

Hi Eric,

Awesome to finally read something about Amsterdam Airlines. Well done on this one, how did you book it? Indeed it's too bad they don't operate their promised luxury service.

Quoting airbuseric (Thread starter):
after which the girl got upset and started crying a bit.

Well done Eric, I absolutely love it when that happens. Children can't always get what they or their parents want.

Quoting airbuseric (Thread starter):
My legs already started to hurt after maybe 20 minutes in the flight.

These seats look really nice. Too bad of this very poor legspace.

May I ask you how much you've paid for this flight?

Great report with interesting text and information. Picture's are nice too.

Tim,


User currently offlineoa260 From Ireland, joined Nov 2006, 26900 posts, RR: 58
Reply 3, posted (4 years 1 month 1 week 6 days 10 hours ago) and read 19786 times:

Hey Eric ,
Great to see a TR from you showing the uncovered new airline. I heard you talk about them, thanks for showing us the product. As for Morocco there are security everywhere, half the population must be military or police lol...

Still you got some good photos. Well done.

Look forward to the return part.

Philip


User currently offlineairbuseric From Netherlands, joined Jan 2005, 4267 posts, RR: 51
Reply 4, posted (4 years 1 month 1 week 6 days 10 hours ago) and read 19692 times:

Hi guys,

thanks for your comments so quickly already. Keep them coming!  
Quoting CrimsonNL (Reply 1):
Well written and I love all the details

Thanks!

Quoting CrimsonNL (Reply 1):
Luckily you got the "pretty" girl seeing that the other Airbus is untitled.

The 'red tail/no titles' is now flying for Travel Service only during this summer. Probably the reason to take away their brand name.

Quoting CrimsonNL (Reply 1):
I had dealt with the Amsterdam airlines crew once, and I must say I thought they we're a little uhm, different, from other airline crews I had met.

Cabin crew was very friendly though, and I must say, they acted very professionally, much better then what I'm used to with e.g. HV young crews.

Quoting CrimsonNL (Reply 1):
I love how you illustrated the chaos at the gate with hand luggage and seating. I've recently been involved with a French charter heading to NDR, so I know all about it.

Don't tell me about it! NDR flights seems to trouble a lot. It's completely different then e.g. RAK. Totally other type of passengers on board. Bremenfly operates some flights recently, via DUS apparently (NDR-DUS-AMS-NDR), as well Medaillon Air from Romania was also listed in the slotlist lately with MD83s but always cancelled (Medaillon Air is starting up PMI-NDR flights, but I would hesitate a lot to book on them to be honest).

Quoting vandenheuvel (Reply 2):
Awesome to finally read something about Amsterdam Airlines. Well done on this one, how did you book it?

It's mentioned in the first part of the report Tim LOL. Via their Sales Agent.

Quoting vandenheuvel (Reply 2):
May I ask you how much you've paid for this flight?

154 Euro all-in was the cheapest possible for June (oneway). Not cheap for a daytrip, but ok for this time/airline. It's possible to find cheaper fares (under 100 Euro) for late summer though (but then return fares are very expensive).

Quoting oa260 (Reply 3):
As for Morocco there are security everywhere, half the population must be military or police lol...

So all the childrens dreams when they say ' I want to be policeman ' become reality in Morocco!  

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 16
Reply 5, posted (4 years 1 month 1 week 6 days 9 hours ago) and read 19607 times:

Hi Eric,

Quoting airbuseric (Thread starter):
It’s a first for airlines.net, reporting here a flight on Amsterdam Airlines.

Always good to read about a first here on A.net

Quoting airbuseric (Thread starter):
I was really the ‘special person’ on this flight according him.

Did he say why this was?

Quoting airbuseric (Thread starter):
Immediately another male cabin attendant asked me or better told me, to take another seat (I think 29C what he pointed at), but I insisted to take my window requested seat. So the girl was quickly taken out by her mother, after which the girl got upset and started crying a bit.

Not to sound horrible but if I reserved a window seat, I would definitely want one even if it meant the girl had to move. A tad bit mean I know.

Quoting airbuseric (Thread starter):
The takeoff run was slightly long for an A320, I’m sure the high weight of this flight was one of the reasons for it.

I'm not surprised seeing how much hand luggage there was on this flight, let alone the main baggage hold!

Quoting airbuseric (Thread starter):
My legs already started to hurt after maybe 20 minutes in the flight.

How could you sit there at all. The leg space looks atrocious!

Quoting airbuseric (Thread starter):
How about my pictures now, I thought, so I managed to quickly take a few, but already to be noticed by these officers who yelled to me and ordered to stop. So I did, and went into the building.

Just be glad that they didn't look at the pictures and ask you to delete them which has happened to a friend of mine before.

Sandeep (AI151)



Modern Vision. Timeless Traditions...
User currently offlineeicvd From Ireland, joined Mar 2008, 2152 posts, RR: 4
Reply 6, posted (4 years 1 month 1 week 6 days 8 hours ago) and read 19527 times:

Hi Eric
Really enjoyed this trip report. Interesting at how strict the officials are, would have thought a country with a good tourism industry would be a little more relaxed. Maybe they are not so strict in the more well known tourist spots?
Looking forward to the return report  


User currently offlineairbuseric From Netherlands, joined Jan 2005, 4267 posts, RR: 51
Reply 7, posted (4 years 1 month 1 week 6 days 6 hours ago) and read 19246 times:

Hi,

Quoting AI151 (Reply 5):
Did he say why this was?

He, and many others also, pointed out that I was the only non-Moroccan person on board, or at least, had no connections with their nationality or country.

Quoting AI151 (Reply 5):

How could you sit there at all. The leg space looks atrocious!

I guess it's even worse then on some British charters?

Quoting AI151 (Reply 5):
Just be glad that they didn't look at the pictures and ask you to delete them which has happened to a friend of mine before.

When I'm warned, I always friendly wave a bit and quickly make my way out, to avoid things getting worse!

Quoting eicvd (Reply 6):
Interesting at how strict the officials are, would have thought a country with a good tourism industry would be a little more relaxed.

Maybe indeed, but Nador and surroundings is far from touristic. Also I heard the King of Morocco is having a recidence in the area.

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offline767747 From United States of America, joined Jan 2005, 1925 posts, RR: 24
Reply 8, posted (4 years 1 month 1 week 6 days 6 hours ago) and read 19238 times:
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Hi, Eric -

Nice report here, on Amsterdam Airlines. Fun to read about a new airline, and an interesting route! I look forward to your reports! Keep em' coming!

767747


User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 9, posted (4 years 1 month 1 week 6 days 5 hours ago) and read 19171 times:

Wow cool trip report! Thanks for sharing! It amazes me that a new airline with low costs and tight seats STILL offers a warm meal!

User currently offlinevandenheuvel From Netherlands, joined Dec 2008, 495 posts, RR: 2
Reply 10, posted (4 years 1 month 1 week 6 days ago) and read 18766 times:

Quoting airbuseric (Reply 4):
It's mentioned in the first part of the report Tim LOL. Via their Sales Agent.

And that while I have actually read it all!


User currently offlineChrisCruise From Netherlands, joined May 2010, 109 posts, RR: 0
Reply 11, posted (4 years 1 month 1 week 6 days ago) and read 18702 times:

Hello Eric,

Great report!

Quoting airbuseric (Thread starter):
Despite earlier plans to operate a more luxury business model which was never materialized

That is a strange change of strategy. I was surprised to still see them flying around as changing your business model that quickly is never a good sign.

Quoting airbuseric (Thread starter):
Finally with almost 45 minutes delay, caused by the boarding issues (or type of passengers I would say)

I can imagine how it was. Almost every time I pass security at AMS there is an issue with these kind of passengers. They not seem to be understanding the rules of handluggage or just guess they aren't caught.

Quoting airbuseric (Thread starter):
My legs already started to hurt after maybe 20 minutes in the flight.

Looks horrible and reminds me of the seatpitch on the MP A320s a couple of years ago. Do you have any experience with these birds and was this worse or better?

Quoting airbuseric (Thread starter):
Some 50 minutes after we took off, the cabin crew approached my row and handed out a carton box, nicely decorated with the airlines’ markings. It contained a hot breakfast, small green salad, fruitsalad and some bread. From the next cart I was served drinks. I requested orange juice, which I got, and additionally they offered me a secondary drink, coffee or tea. Not bad at all.

Sounds like great service!

Thanks for sharing!

Adios

Christian



Flown:319, 320, 321, 343, 388, 733, 738, 742, 744, 752, 763, 764, 772, 77W, CR7, CR9, DC9-31, E70, E90, F70, F100, MD11
User currently onlineNZ107 From New Zealand, joined Jul 2005, 6413 posts, RR: 38
Reply 12, posted (4 years 1 month 1 week 5 days 22 hours ago) and read 18486 times:

Hi Eric,

Great TR as usual. Excellent pics to accompany.

Legroom looks very tight but I'm definitely surprised to see a hot meal from an airline so unknown to me. Apart from the delay, it looked like a very nice journey and it's interesting to see what happened to you upon arrival.

Thanks for sharing!

Regards,
Nicholas



It's all about the destination AND the journey.
User currently offlinerogerbcn From Andorra, joined Sep 2006, 1201 posts, RR: 20
Reply 13, posted (4 years 1 month 1 week 5 days 22 hours ago) and read 18477 times:

Hola Eric!

Thanks for this interesting TR on this new airline.

It seems they are doing pretty well on this market, no wonder on travels to Morocco flights seem to be filled by people going home for the holidays.

Breakfast looks pretty good and at least they offer much more than any other established carriers, probably it comes from the revenue they get from overweight charges.

Seat pitch looks a disgrace really, although when you have extensively flown JK, UX or IB you get used to it...  

BTW, Octopus Paul has just spoken: Spain will beat the Netherlands on Sunday.  

Salut!

Roger



"At reise er at leve" H.C. Andersen (Travelling is Living)
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4267 posts, RR: 51
Reply 14, posted (4 years 1 month 1 week 5 days 19 hours ago) and read 18272 times:

Hi all,
thanks again for your feedback!

Quoting vandenheuvel (Reply 10):
And that while I have actually read it all!

No worries. I believe you LOL

Quoting ChrisCruise (Reply 11):
That is a strange change of strategy. I was surprised to still see them flying around as changing your business model that quickly is never a good sign.

But all of a sudden the crisis hit hard, exactly during the time they were starting up their exclusive business model. I guess this is good solution and quite a niche in the market too.

Quoting ChrisCruise (Reply 11):
Looks horrible and reminds me of the seatpitch on the MP A320s a couple of years ago. Do you have any experience with these birds and was this worse or better?

Yes, I also do have experience twice on MP A320's. And that was pretty bad already, but this is worse. Still a shame to see MP is not anymore that big within European markets. I always loved to fly them, on their MD-11's to Mallorca or the Canaries. Did it several times  
Quoting NZ107 (Reply 12):
Legroom looks very tight but I'm definitely surprised to see a hot meal from an airline so unknown to me.

That legroom is definitely my only point at the moment to look at indeed. I would say, invest in new slimline type of seating and I bet more legroom can be created. Same amount of passengers, but more satisfaction.

Quoting rogerbcn (Reply 13):
It seems they are doing pretty well on this market, no wonder on travels to Morocco flights seem to be filled by people going home for the holidays.

Only problem is that the busy traffic is mostly oneway only and visa versa later in the season. But at least they fly to destination which were only served by RAM before. Now we have some competition.

Quoting rogerbcn (Reply 13):
Seat pitch looks a disgrace really, although when you have extensively flown JK, UX or IB you get used to it...

No, JK, UX and IB are all far better!

Quoting rogerbcn (Reply 13):
BTW, Octopus Paul has just spoken: Spain will beat the Netherlands on Sunday.

I guess Paul was too tired after all the work he did for the German team. Now he made a small mistake. Nobody cares for that... It will be a beautiful summer on the Costa's  

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 31
Reply 15, posted (4 years 1 month 1 week 5 days 17 hours ago) and read 18010 times:

Hi Eric,

A great report about something rare. Amsterdam Airlines looks like a very weird carrier - horrible seat pitch, "interesting" travel companions and then, out of the blue a free hot meal! I remember when you showed me their plane at Schiphol last November.

Flights where you are completely different from the rest of the passengers are always interesting - I remember an ARN-EPU flight where the whole plane apart from me was a large group of 65+ years old Swedish pensioners on a tour package to some Estonian Spas  .

Do they have any fixed schedule or is the operation much more ad-hoc, based on whatever demand there is through the ticket sales?

Maybe they will operate some winter charters to Finnish Lapland and I can catch them...

Anyway definitely a very nice catch and an airline you don't see every day.


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8524 posts, RR: 54
Reply 16, posted (4 years 1 month 1 week 5 days 10 hours ago) and read 17350 times:
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Hi Eric,

A most intersting report of this very small airline.

Quoting airbuseric (Thread starter):
We shaked hands and said hello to eachother.

- Wow, perhaps I'm not sochiable when ravelling, but never done this before.

All interesting but it sounds a less than comfortable experience, thanks for sharing.

Best Wishes

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4267 posts, RR: 51
Reply 17, posted (4 years 1 month 1 week 5 days 10 hours ago) and read 17314 times:

Hello Helsinki, Hello London!

Quoting FlyingFinn76 (Reply 15):
Amsterdam Airlines looks like a very weird carrier - horrible seat pitch, "interesting" travel companions and then, out of the blue a free hot meal!

They are really 'different' to say at least, with basically everything.

Quoting FlyingFinn76 (Reply 15):
I remember an ARN-EPU flight where the whole plane apart from me was a large group of 65+ years old Swedish pensioners on a tour package to some Estonian Spas

Something to save for in a few years time  
Quoting FlyingFinn76 (Reply 15):
Do they have any fixed schedule or is the operation much more ad-hoc, based on whatever demand there is through the ticket sales?

They do ad-hoc, for other airlines and from other airport for foreign touroperators also. They have done quite some flights ex VST lately. They also visit HEL quite often (not sure what they do there then). But they also operate a timetable, seems to vary a lot. My flight is already completely gone and retimed schedules appeared. Not sure if these are reliable now. BGY flights are gone now (never operated, but has been for sale), they do TLV (but not for sale), fly some places scheduled in 'not-touristic Turkey' etc. As said, they offer for a specific group of people, mostly ethnic flights, not for the regular traveller so far.

Quoting BA319-131 (Reply 16):
Quoting airbuseric (Thread starter):
We shaked hands and said hello to eachother.

- Wow, perhaps I'm not sochiable when ravelling, but never done this before.

Maybe it's the Moroccan way to meet. I'm usually also not this kind of person, but I'm always open to accept other 'styles'.

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlineDunaA320 From UK - England, joined Feb 2009, 613 posts, RR: 8
Reply 18, posted (4 years 1 month 1 week 5 days 8 hours ago) and read 17268 times:

Hi Eric

Nice to read your report on such an unknown airline. Food looks good but as for the seat pitch, thats just like our UK charter airlines, Im not that tall and I struggle but I hate to think how uncomfortable it could be for some people.

I did see your bird today parked up on the G gates (I think)

Quoting airbuseric (Thread starter):
I insisted to take my window requested seat. So the girl was quickly taken out by her mother, after which the girl got upset and started crying a bit.

This made me laugh so much!!!!

Matt.


User currently offlineFLIEGER67 From Spain, joined Sep 2003, 5150 posts, RR: 55
Reply 19, posted (4 years 1 month 1 week 5 days 1 hour ago) and read 17076 times:

Hi, Eric,

I was looking forward to you´re visit to Morroco and this less known place called Nador.

Same experience here with the pax on my flight to TUN in April, tons of baggage, kids everywhere and
mostly non-frequent-travellers.

Really nice pictures, well done.

So what about some RAM comparison on the way back to the Netherlands?.

Greetings,
Markus (FLIEGER67)



Next: Shopping and sun med style!.
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4267 posts, RR: 51
Reply 20, posted (4 years 1 month 1 week 5 days ago) and read 17039 times:

Hi Matt & Markus

Quoting DunaA320 (Reply 18):
Food looks good but as for the seat pitch, thats just like our UK charter airlines, Im not that tall and I struggle but I hate to think how uncomfortable it could be for some people.

Oh yeah, some people should sometimes feel lucky themselves not being the tallest out there. With my 1,89m it's really hard to survive 
Quoting DunaA320 (Reply 18):
I did see your bird today parked up on the G gates (I think)

Can be. Usually the airline uses G-gates. I was actually surprised to leave from the D26.

Quoting FLIEGER67 (Reply 19):
Same experience here with the pax on my flight to TUN in April, tons of baggage, kids everywhere and mostly non-frequent-travellers.

It seems, this experience goes for more North African destinations!

Quoting FLIEGER67 (Reply 19):

So what about some RAM comparison on the way back to the Netherlands?.

Working on that one, hope to get it online during the week...

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlineoa260 From Ireland, joined Nov 2006, 26900 posts, RR: 58
Reply 21, posted (4 years 1 month 1 week 4 days 21 hours ago) and read 16896 times:

Quoting airbuseric (Reply 4):
So all the childrens dreams when they say ' I want to be policeman ' become reality in Morocco!  

lol... maybe but they do seem to be everywhere.


User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 13
Reply 22, posted (4 years 1 month 1 week 4 days 14 hours ago) and read 16634 times:

Hi Eric,

Fantastic report and pictures. I found it really interesting to read about this un-known airline. Your additional information about the background of this airline was highly appreciated. The hot breakfast looks very good - indeed something special in these days.

Quoting airbuseric (Thread starter):
To my big surprise, the armrest on the windowside of my seat was able to move up, creating slightly more space for me.

Interesting - I have never seen this.

Quoting airbuseric (Thread starter):
How about my pictures now, I thought, so I managed to quickly take a few, but already to be noticed by these officers who yelled to me and ordered to stop. So I did, and went into the building.

Too bad that you made this experience. My recent experiences about taking pictures on Moroccan airports was completely different - I had no problems at all in Marrakech recently. But the reason for that might be the following:

Quoting airbuseric (Thread starter):
Also, Nador is not really used to foreigners like this he said,

Marrakesh is highly touristic so security staff is used to it. Nevertheless it is strange to see that it is handled so differently in the same country.

Regards
Christoph


User currently offlineMH017 From Netherlands, joined Apr 2005, 1687 posts, RR: 31
Reply 23, posted (4 years 1 month 1 week 4 days 12 hours ago) and read 16581 times:

Eric,

Great 1st TR of Amsterdam Airlines !!!

Love your photos...

Breakfast looks VERY good, but more British than Dutch to me  

Looking forward to your AT Trippy: not many here on A.net yet  

Cheers,

Pieter...



don't throw away tomorrow !
User currently offlineinfodesk From Switzerland, joined May 2006, 1451 posts, RR: 33
Reply 24, posted (4 years 1 month 1 week 4 days 3 hours ago) and read 16319 times:

Hi Eric,

Great to read a TR about a not too well known airline.

Quoting airbuseric (Thread starter):
I passed the x-ray machine 20 minutes after our scheduled departure time, and still not the last one. And headed towards the aircraft.

Wow, and boarding was supposedly 60 minutes before departure! It must have been an eye-opener to observe the chaos!

The plane looks smart in the chosen livery, although it looks pretty similar to the new AB one. As for the legroom, that really was abysmal.

What languages were the announcements made in? You mention how helpful and friendly the passengers were, particularly helping you at immigration. This is something I've heard about ethnic flights, particularly PRN. It seems they really stick together and look out for each other.

Too bad about the strict security and lack of photo opportunities......

Happy flying
Infodesk   



"Do nothing in haste, look well to each step and from the beginning think what may be the end" - Edward Whymper
25 henkybaby : Nice report and thanks for posting. Now I will go and put Amsterdam Airlines on my list of airlines to be avoided like the plague.
26 reifel : Thank you for this great report. I flew from Cologne to Nador with TUIfly some 2 or 3 years ago. It was in the middle of the night and boarding took a
27 Post contains images LH4116 : Hey Eric, thanks for a great, interesting and very well made report! Sorry for the late reply, just returned from Morocco with a terrible jetlag (I kn
28 abrelosojos : I am rarely stumped with airlines and their existence, so am super impressed by the fact that you were able to fly an airline that I have never heard
29 Post contains images parton87 : Hello! Thanks for a nice report! The pictures are good and a interesting read. I like the Amsterdam Airlines livery. The report makes me think of Viki
30 Post contains images akhmad : Hi Eric, I have been waiting for this. Excellent report with lots of beautiful pictures. Many thanks for your efforts on this, especially on arrival w
31 Post contains images airbuseric : Hi all, thank you for so many replies. I appreciate it. Thank you. We might hear more about this carrier in the future when they become bigger I think
32 Post contains images ronerone : Hey Eric! Great TR! and accompanied by excellent pics! I have in fact heard of Amsterdam Airlines, and was quite surprised to see this TR. Seems like
33 Post contains images eastafspot : Hi Eric, Congrat's for this well written trip report covering an unknown airline, i've really enjoyed it. He/She does not understand how a window is i
34 Post contains images LAXorLGWonDL : Thanks for sharing this TR! I've been on this airline to/from Afghanistan...the people were nice, but those seats were pretty terrible! And I'm pretty
35 airbuseric : Hi all, thanks again for your further replies! Oh yes Roni, MP's legroom isn't great either. My last bad legroom experience was on a MP A320, since th
36 lukeyboy95 : Hi Eric. That was a very nice commentary on this airline I have heard very little of. I suspect it will continue and that - given its operation type -
37 Post contains links and images airbuseric : Hi Luke thanks for commenting! Yeah maybe indeed. The routes to North Africa or deep into Turkey are not everybodies taste to fly unless really necces
38 Post contains images PlaneHunter : Hi Eric, very enjoyable report with geat pictures - always nice to read about exotic carriers. I hadn't known much about that airline apart from the f
39 The777Man : Hi Eric! Great report with an instering new airline! Amazing that they can squeeze in 180 people in a A32........... Nice that they provice a meal at
40 airbuseric : Hi guys, thank you for reading and your further replies! I guess we will not hear much from them in the near future, unless they can grow further. Let
41 Post contains images TS-IOR : Great Is it charter or low-cost ? The meal box is funny and OK !
42 Post contains images airbuseric : Hi TS-IOR, thanks for reading! Actually, it's scheduled And full-service. The airline is available to do charter work on request, but they have not en
43 MEA-707 : The fact that the airliners.net archives are packed with small gems like this is what makes this site so interesting... Last weekend you mentioned thi
44 Post contains images airbuseric : Hi, MEA-707 Thank you. I think you're spot on here! I found many interesting reads on this forum. I'm expecting these ones show up at some day, promis
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