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BHX-CDG-DXB-AMS-BHX In J Many Pics!  
User currently offlinesimonwales From United Kingdom, joined Aug 2010, 2 posts, RR: 0
Posted (4 years 1 month 5 days 2 hours ago) and read 8762 times:

[b]West Midlands to the Middle East[b]
[b]A Flying Blue Premium Experience[b]

Greetings from Wales! After a couple of years of lurking on this forum and reading all your fantastic trip reports, I thought I'd have a go at producing one myself. Comments and feedback are always welcome! The pics were taken on the move with my iphone so the quality is not always perfect, but atleast they give you a good idea of my flight experiences. I hope you enjoy!

[b]Background to the trip[b]
As a Secondary School Teacher, the UK summer holiday period gives me up to 6 weeks to travel. Since the British 'summer' is so pathetic these days, I decided on a trip to Dubai where the sun is guaranteed. I was to meet family there for a 5 day break at The Hilton on Jumeirah Beach. I haven't written about the stay in this report; I have merely focused on the in-flight experiences.

I booked the flights way back in January using miles I had left over from a previous trip to MEL. The online booking process was very simple and quick. AF allow you to choose seats instantly, whereas KLM only allow this 90 days defore departure, which I think is unacceptable, particularly when flying in Business (but it's better than the BA seating policy!!)

[Up, up and away!]
The BHX-CDG sector was to be operated by Cityjet for AF using an Avro RJ85. I initally selected seat 2A as bulkheads can have limited legroom and I'm 6' 4" tall. It later changed it to 1A as I had been seat-shifted several times! At the time of seat selection, the map was showing a 2-2 configuration in Business. A few months later, the airline downgraded this service offering to 'Cityplus' their Premium Economy offering, now in a 3-3 configuration! Okay, this was no big deal for me as it was only a very short hop anyway.

The AF CDG-DXB sector was to be operated by a 777-300ER. I selected the mini forward J cabin, seat 4A, as this is more intimate and quiter and on the opposite side to the toilets.

Check in at BHX was handled by Servisair. My flight was leaving at 6.30am so I printed off my boarding passes the day before. The check in agent was swift and efficient and nothing more. My bags were checked through to Dubai and I was told where the lounge was. I had my fingers crossed that my bags would actually make it to DXB given past experiences of AF's ability to 'misplace' baggage! They were priority tagged which, of course, meant they came out last!

Using the priority lane worked well, although there were limited queues at this time of the day. One guy politely told me that the back of the queue was 'back there!' I then showed him my boarding pass with the Priorty Boarding stamp on it and he smiled and said, 'Ah, your lucky day!' I offered to let him go infront of me, but he politely declined because he had a young family with him. How nice am I? I could have been sarcastic towards him, but life's too short.

After a quick visit to duty free, I went straight to the 4 deck lounge. It opened at 5am and I was the first person there.

Entrance to the BHX lounge facilty


The lady in the lounge, not really a 'dragon,' was polite but said very little. I can understand this at such as early hour! The lounge itself was small and offered a limited selection of snacks and drinks, but it was sufficient for the small wait.
BHX 4deck lounge entrance

Refreshments in the BHX lounge
Interior of the BHX lounge
Inside the 4deck lounge


After a couple of drinks, the flight was ready for boarding. I had never flown on Cijyjet before, but I heard that they had a pretty good reputation. My aircraft awaited.
My ride from BHX-CDG


There was no priority boarding, probably because the Avro is a tiny aircraft. On boarding, there was a greeting and I took my seat which was 1A at the very front. There is a small pair of seat here. Legroom was tight, but as the load in J was 50%, a female Cabin Crew asked if I'd like to move to row 2 all for myself, so I did! Here are some shots of the interior.

Cityjet from my new seat in row 2


Cityjet row 2 - more legroom here!


Cityjet legroom in row 1


The flight pushed back ten minutes late, but the captain announced we'd make up the time en-route. I had a 5 hour connection time in CDG, so wasn't worrying too much!!

The inflight service began.
Cityjet breakfast box


Cityjet breakfast in J. BHX to CDG


Breakfast arrived in a white plastic box and was okay for a quick snack. I can't eat much first thing in the morning anyway.

I took some shots from the air...


Au revior Birmingham!


Leaving the UK enroute to CDG


Bonjour La France! Dieppe from above.




The flight passed without incident and we arrived on schedule. I now had to make my transfer from termnal 2E to 2F. This was slightly chaotic as you'd probably expect at CDG. There was a 10 minute bus journey, but I found signage was poor.

My ride from behind!! BHX-CDG


I made my way to the AF lounge. My initial impressions were that it was dated, a little tatty around the edges and crowded. I went downstairs into the 'dungeon' where there were more seats and peace. Refreshments were very ordinary and basic.

CDG lounge


CDG lounge terminal 2F


It was soon time to board the 777-300R for the 6 hour flight to DXB. I had flown in AF J before and was underwhelmed by the experience. The cabin crew were surly, arrogant and disinterested. The seat had also been the old version with no foot rest or retracting arm rest, and my parents' baggage had gone missing. Would this be any different..?

Priority boarding worked well and I was pointed towards my seat 4C. The seat was brown this time, although the pics make it look blue! It was also the latest generation, NEV 3 I think?? The male steward took a pic of me settling in. Initial impressions were favourable.

AF J brown seats! NEV 3

Seat 4A

Nice seat. AF 777-300ER


I was hoping for a spare seat next to me (don't we all?) but the flight today was going to be full. A guy sat next to me without saying anything, just a slight smile. I prefer this rather than someone who is constantly gossiping in your ear for hours on end. A little conversation is always good thoough, just as long as both parties know when to shut up!

It has to be done, even though I hate Champagne!


After the pre-take off drinks, push back was on time. Once airbourne, hot towels and menus were distributed.

I always love a G & T, though there was not much ' T ' in this one!

Aperitif? Has to be a Gin and Tonic!


AF 'specials'

AF J drinks menu

AF Lunch Menu


AF F cabin from the mini J cabin where I sat

(Almost - First Class was 75% capacity.)

I have always found airline food to be very hit and miss. I have had very bad food in BA FIRST and excellent food in EK Economy. The service was slow to begin with and nothing spectacular, but I was going to enjoy it anyway.

AF starter

AF Duck! Tasted better than it looks!

AF trio of desserts


The food was okay really, even though presentation was not the best! Notice how the cheese course is now served with the main! I much prefer the way EK bring around a trolley. This was all part of AF's 'improved' meal service. I don't know about you, but whenever I read the word 'improved' I instantly read 'cost-cutting' and 'downgraded.' Umm, interesting thought!

After the meal, I stretched out to watch something on their IFE although I can't remember what it was!

Plenty of space!


I found the seat to be quite comfortable in both the sitting and the 'flat' position. Even I was able to stretch out fully when the seat was in the infamous angled, lie-flat setting, almost on a par with QF's angled lie-flat J seat...almost!

Well, the rest of the flight went well and we were served the usual snack selection before landing (sorry, no pics of this.) I had a wander to look at he new Y+ cabin. It looked pretty decent and private, but the seats did look narrow and plasticky. I'm sure it would be better than AF's 10 abrest seating in Y, 'The Emirates Effect!'

To summarise, the flight was average. Cabin Crew did their job and that's about it. I have definitely had much better, personalised service in SQ Y, but I suppose one would expect that. I'd give this flight a rating of 7 out of 10.

[b]The KLM Experience[b]
[b]DXB-AMS-BHX[b]

After a few days of sun, sun and sun, it was time to return to the good old UK winter, sorry, summer. I had vever flown with KLM before, except for a short hop many years ago MAN-AMS on KLM UK. I had read varying reviews about their World Business Class Product, so I was looking forward to trying it for myself.

I had pre-selected seat 1A in the nose of this 747-400 Combi. When I came to OLCI, I had noticed that this seat was no longer available and I had been shifted to the Upper Deck. It turns out that the lower deck J cabin was going to be used for a few lucky Economy Extra passengers, but with Y service. Good for them. Downstairs was overbooked.

Check in was swift and efficient and I made my way to the Crown Lounge. It was a small facility with very limited snacks and drinks. There were a few rolls, crisps and peanuts. The lounge was fairly quiet and comfortable though.

Entrance to lounge in DXB

Crown Lounge DXB

DXB Crown Lounge. A poor selection!

DXB Crown Lounge


The flight was due to depart on time and I made my way to the gate looking forward to my first ever KLM experience. Priority boarding was used and worked well, but it always amazes me how people are so anxious to board the aircraft even if they have not been called yet, almost as it the flight will leave without them!

On boarding the aircraft, I was hit with swathes of blue! Blue everywhere. I was pointed towards the stairs leading to the upper deck. I managed to snap the new Economy Plus cabin which looked pretty spacious and new. All seat were fitted with personal IFE screens too. Apologies for these being blurred; they were literally taken 'on the move.'


KLM Economy Plus - a blurred shot!

KLM Economy Plus 35" pitch


On entering the Upper Deck, I was greeted by two FAs adorned in blue! They reminded me of a scene from Thunderbirds! I liked them as they were friendly and slightly quirky. Here are some shots of the UD and my seat.

Half-empty Upper Deck (or half-full!)

My UD exit seat

Upper Deck World Business Class

Legroom on UD exit seat in WBC


As many have commented, the seat was comfortable in the sitting position, but VERY difficult to get comfortable in the fully-reclined setting.

Push back was on schedule and the service began once we were airbourne.

As this was a night flight, I just wanted to sleep, as did the other passengers. I opted for a juice before a light meal of chicken and pasta was served. Service was quick and efficient. The two female FAs were charming and very friendly throughout. An excellent impression so far! (Again, apologies for the poor quality of some of the pics taken in low light without a flash!)

WBC DXB to AMS. Only juice this time for me!

KLM light meal WBC


I found the IFE impossible and very fiddly to operate. The controls on the handset seemed to have a mind of their own, so I gave up and managed to get 4 hours' sleep in the semi-reclined position!

Breakfast was served about an hour before landing although I was not very hungry. It was pancakes and the usual fruit / bread selection. The pancakes were dried up but the fruit was welcome. Drinks were offered by the friendly, whacky crew!

KLM WBC breakfast DXB-AMS


We landed on time and I made my way to the KLM Crown Lounge to await my final sector to Birmingham. By this stage, I was ready to get back after so much waiting around since checking out of my room in Dubai! I thought the KLM inflight experience was good. As ever, the crew can make or break a flight and ultimately determine whether or not you use that particular airline again. I would certainly fly with KKM again and would give them 7 out of 10, the same as AF. They just need to get their seat sorted!

Oh, and I liked this finishing touch from KLM!

Nice house, shame about the horrific contents!

My chariot from DXB to AMS

KLM lounge entrance

AMS Crown Lounge


I found the KLM lounge to be huge, but disappointing. The drink and food selection early in the morning was very limited. Around the edge of the lounge near the window, were many stained, dirty seats which looked like they had seen better days! I just sat in a peaceful spot towards the rear waiting for my flight. By this stage, I was very tired and worn out but still looking forward to my final sector in Europe Select.

My ride from AMS-BHX 737-700 with 'winglets'

Legroom Europe Select row 2 bulkhead

Europe Select cabin

Europe Select AMS-DXB

Eurpoe select breakfast box

Europe Select 'breakfast' AMS to BHX


Once again, the flight was on schedule and priority boarding worked well. The seat was a standard bulkhead but with decent legroom. Food was served in a 'Europe Select' box. Its contents were strange for 7am! A beef kebab and a chessecake! Oh well, it tasted good and my body clock was out of touch with the real world, so who was I to complain?

Heading home, AMS-BHX


An hour later, we were on our descent back into Birmingham. I still had a two hour train journey back to Wales though! I really enjoyed he KLM sectors and would not hesitate to fly with them again or AF for that matter! For me, whenever I decide to travel, the planning phase and the anticipation of the flight experiences are part of the thrill For many people, flying is merely a way of getting from A to B, but for me, it's perhaps the most exciting part of any trip. If you're reading this, you will probably agree with me too.

Many thanks for reading my very first trip report. I hope you enjoyed it.

14 replies: All unread, jump to last
 
User currently offlineAJO From Netherlands, joined Jan 2005, 577 posts, RR: 0
Reply 1, posted (4 years 1 month 5 days ago) and read 8472 times:

Hi Simon, thanks for sharing this nice report!

Quoting simonwales (Thread starter):
My ride from AMS-BHX 737-700 with 'winglets'

That's an A330, and I doubt that it operated your AMS-BHX run  



bla
User currently offlinesimonwales From United Kingdom, joined Aug 2010, 2 posts, RR: 0
Reply 2, posted (4 years 1 month 5 days ago) and read 8411 times:

Thanks for pointing out. Yes, an error with mixing up the pics! So confusing. Will try and edit!   

User currently offlineairbuseric From Netherlands, joined Jan 2005, 4271 posts, RR: 51
Reply 3, posted (4 years 1 month 4 days 23 hours ago) and read 8287 times:

Hi Simon,

good report, nice to see comparing AF and KLM's premium product. I never flew AF J, but I did KLM numerous times. And crew is mostly very ok! Also AF catering is usually above average afaik.

Quoting simonwales (Thread starter):
I now had to make my transfer from termnal 2E to 2F. This was slightly chaotic as you'd probably expect at CDG. There was a 10 minute bus journey, but I found signage was poor.

Hmm, usually I find terminal 2 CDG easy to navigate. Some great pieces of architecture and never experienced problems actually.

Quoting simonwales (Thread starter):
AF Duck! Tasted better than it looks!

Was it delivered to you in this condition? That's pretty bad then! I guess you touched the meal already before you took this picture though.

Quoting simonwales (Thread starter):
As many have commented, the seat was comfortable in the sitting position, but VERY difficult to get comfortable in the fully-reclined setting.

Fully agree. It's KLM's biggest problem for their J-class.

Quoting simonwales (Thread starter):

Push back was on schedule and the service began once we were airbourne.

No drink prior to take-off? KLM used to serve this on longhauls, usually champagne, water or juice

Quoting simonwales (Thread starter):
I found the IFE impossible and very fiddly to operate. The controls on the handset seemed to have a mind of their own, so I gave up

Although it offers such a great selection of music and on demand video, as well sms etc.

Quoting simonwales (Thread starter):
Nice house, shame about the horrific contents!

Never open these houses myself, the liquor is a Dutch spirit and is definitely not everyones taste. But the houses are collectors items for many, so they just get a place at my kitchen window. I've a whole street of houses already, looks good  
Quoting simonwales (Thread starter):
Eurpoe select breakfast box

Agreed, KLM Euro catering has seen better days, as well the 3-3 seating is really bad and far below the competition.

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlinedirectorguy From Egypt, joined Jul 2008, 1692 posts, RR: 11
Reply 4, posted (4 years 1 month 4 days 22 hours ago) and read 8054 times:

Hii,
Great read, nice comparing AF and KL longhaul. Great pics as well! Thanks for sharing 


User currently offlineLondonCity From United Kingdom, joined Nov 2008, 1496 posts, RR: 0
Reply 5, posted (4 years 1 month 4 days 20 hours ago) and read 7697 times:

I guess the product quality with these carriers reflects the price you must have paid for your ticket. AF/KL have cheaper J class prices to DXB than the likes of BA/VS/EK and, of course, there's the added benefit of being able to depart from a local airport rather than having to trek down to LHR.

User currently offlineThe777Man From United States of America, joined Jul 1999, 6577 posts, RR: 55
Reply 6, posted (4 years 1 month 4 days 19 hours ago) and read 7551 times:

Hi Simon!

Nce report with nice pictures! I agree that CDG 2 can be a bit difficult to navigate and staff is usually absent to ask quetions.

AF looks better than KL especially the food.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineJL418 From Italy, joined Jun 2009, 493 posts, RR: 6
Reply 7, posted (4 years 1 month 4 days 19 hours ago) and read 7500 times:

Hi Simon,

nice and entertaining read from yours, thanks for posting!

Quoting simonwales (Thread starter):
One guy politely told me that the back of the queue was 'back there!' I then showed him my boarding pass with the Priorty Boarding stamp on it and he smiled and said, 'Ah, your lucky day!' I offered to let him go infront of me, but he politely declined because he had a young family with him. How nice am I? I could have been sarcastic towards him, but life's too short.

That's funny, it happened something similar to me as well (even if it was a much less glamorous affair), as I had the priority boarding for Wizzair and some arrogant folk told me something like "Get back in the queue with everyone else, sonny!". On that very same flight I also had paid the extra 10 quids to seat on the exit row and another passenger told me that I couldn't get there. No politeness for me, though.

Quoting simonwales (Thread starter):
I managed to snap the new Economy Plus cabin which looked pretty spacious and new.

They really look nice, reminds me about the new seats on LH's widebodies. Same maker perhaps?

Quoting simonwales (Thread starter):
Nice house, shame about the horrific contents!

What was its content?


User currently offlineSR4ever From Luxembourg, joined Mar 2010, 800 posts, RR: 1
Reply 8, posted (4 years 1 month 4 days 18 hours ago) and read 7405 times:

Thanks a lot for your TR

Quoting simonwales (Thread starter):
Leaving the UK enroute to CDG

Isle of Wight in the background?

Quoting simonwales (Thread starter):
I made my way to the Crown Lounge. It was a small facility with very limited snacks and drinks. There were a few rolls, crisps and peanuts.

You could also have used the AF lounge, which is bigger, and has showers.

Anyway, airlines other than EK at T1 do not have such a good treatment in my view...

Quoting airbuseric (Reply 3):
Also AF catering is usually above average afaik.

It is, but I find it a bit too much pretentious, especially in viez of the recent cuts. (Eg: No more pain poilâne).
The dessert servings look smaller than they used to.

Quoting airbuseric (Reply 3):
Agreed, KLM Euro catering has seen better days, as well the 3-3 seating is really bad and far below the competition.

Europe Select is more like Premium Eco than Premium Affaires on AF SH/MH flights...


User currently offlineseemyseems From United Kingdom, joined Jan 2009, 967 posts, RR: 7
Reply 9, posted (4 years 1 month 4 days 18 hours ago) and read 7379 times:

Great trip report! KLM's B747's are great, and the new cabin looks really good.

Thanks again!



seemyseems
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4271 posts, RR: 51
Reply 10, posted (4 years 1 month 4 days 18 hours ago) and read 7373 times:

Quoting JL418 (Reply 7):
Quoting simonwales (Thread starter):
Nice house, shame about the horrific contents!

What was its content?

It's 'Jenever' (Dutch). In English commonly known as Dutch Gin. It's a traditional liquor from The Netherlands.
The one found in the KLM houses is produced by Bols, which also have some kind of museum/experience in Holland, ( http://www.houseofbols.nl ). It's located in Amsterdam.



"The whole world steps aside for the man who knows where he is going"
User currently offlinelychemsa From United States of America, joined Oct 2009, 1208 posts, RR: 3
Reply 11, posted (4 years 1 month 4 days 18 hours ago) and read 7328 times:

You must have baked in Dubai in the summer?

Did you like it? What were your impressions? Did you take ant day tours ie. Abu Dhabi or to the desert? Thanks.


User currently offlineSR4ever From Luxembourg, joined Mar 2010, 800 posts, RR: 1
Reply 12, posted (4 years 1 month 4 days 17 hours ago) and read 7261 times:

Quoting lychemsa (Reply 11):
to the desert

Quite many desert excursions are suspended in summer as far as I remember...


User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 13, posted (4 years 1 month 4 days 12 hours ago) and read 6939 times:

Great TR!

Don't apologize for the photos! I have a similar issue in having to do TRs with many mobile phone snapshots as taking pictures on US carriers with a big SLR would bring all kinds of unwanted attention!

In the one shot with half a face, is that you our the guy sitting behind you wondering what you were doing? LOL!

Interesting contrast between AF and KLM!


User currently onlineba319-131 From United Kingdom, joined Jan 2001, 8552 posts, RR: 55
Reply 14, posted (4 years 1 month 4 days 5 hours ago) and read 6576 times:
Support Airliners.net - become a First Class Member!

Nice report and pictures Simon, thanks for sharing with us.

Quoting simonwales (Thread starter):
The pics were taken on the move with my iphone so the quality is not always perfect

- Not bad pictures IMO.

Quoting simonwales (Thread starter):
Cityjet breakfast box

- Not too shabby.

Quoting simonwales (Thread starter):
I made my way to the AF lounge. My initial impressions were that it was dated, a little tatty around the edges and crowded. I went downstairs into the 'dungeon' where there were more seats and peace. Refreshments were very ordinary and basic.

- Indeed, the AF lounges I have been in @ CDG are tatty and the food & beverage offerings are very poor.

Quoting simonwales (Thread starter):
I was hoping for a spare seat next to me (don't we all?) but the flight today was going to be full. A guy sat next to me without saying anything, just a slight smile. I prefer this rather than someone who is constantly gossiping in your ear for hours on end

- Ah, sounds like my kind of seat mate too, not into all this talking rubbish, I want peace and quiet when travelling.

Quoting simonwales (Thread starter):
The food was okay really, even though presentation was not the best! Notice how the cheese course is now served with the main! I much prefer the way EK bring around a trolley. This was all part of AF's 'improved' meal service. I don't know about you, but whenever I read the word 'improved' I instantly read 'cost-cutting' and 'downgraded.' Umm, interesting thought!

- Not great looking food & I do think the cheese should be served late, not with the main.

Quoting simonwales (Thread starter):
On boarding the aircraft, I was hit with swathes of blue! Blue everywhere

- Your not wrong, I think they use too much blue myself.

Quoting simonwales (Thread starter):
Here are some shots of the UD and my seat.

- OMG, how old is that seat? Did Pan Am use those in First  
Quoting simonwales (Thread starter):
Food was served in a 'Europe Select' box. Its contents were strange for 7am! A beef kebab and a chessecake!

- Looks nice but what an odd content for the time of day!

Cheers

Maek



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