renfnl From United States of America, joined Mar 2007, 74 posts, RR: 0 Posted (3 years 3 months 1 week 6 days 10 hours ago) and read 14843 times:
Sun Country Airlines Flt. 47
MSP(Terminal 2)-STN via Gander
My flight to London for a quick trip to visit with family was scheduled to depart MSP at 4:40pm. Getting to the airport on time my friend and I got checked in and headed through security in Terminal 2 or Hubert Humphrey Terminal to get some pre departure drinks at Fletchers Wharf, the bar located past security in HHH. After a drink we headed out to Gate 5, where 809SY was waiting for departure to Gander:
Boarding commenced with the First Class Cabin and Exit Row seating. We were located in Seats 1D&F in the First Class Cabin. Sun Country has 12 leather seats in First Class, which were all occupied. The main cabin also appeared to be close to capacity. Below is a picture of 807SY which has an identical cabin configuration to 809SY
Sun Country provided first class passengers with a pillow and blanket, amenity kit and DigiPlayer with headphones for the journey across the Atlantic. I had preloaded some documentaries on my IPod to watch, but I must admit I didn't use it all. The DigiPlayer was loaded with movies such as Avatar, television shows from both sides of the pond and music videos. There were also games loaded. It was a nice little system and certainly kept me entertained between meal services.
Shortly after takeoff for Gander the Flight Attendant distributed the menu card, bottled water and took drink orders. I have to say, nothing tastes as good as a Jim Beam and Coke at 36000ft! Also nothing beats a pleasant and attentive crew, both of which we experienced on SY47.
Pre Dinner Jim Beam:
Meal service to Gander consisted of the pre dinner drink, a starter, main course and dessert. For a 3:45hr flight it was a very nice and extensive service.
Starter was a Goat Cheese Raspberry Salad, with Raspberry dressing served with an assortment of cheese and fruit:
It was a nice start to the meal service.
Following came the main meal service. With a choice of two entrees I selected the Beef Tenderloins. To accompany was roasted potato and green beans and whole wheat bread. I set the Jim Beam aside to enjoy dinner with a glass of white wine:
The final part of meal service en route to Gander was a 7 layer raspberry cake. My travel partner and I were both stuffed but couldn't resist sharing dessert. It was a thoughtful touch to start and end the meal with Raspberry; it really showed that a lot of thought and effort went into SY enhancing the First Class meal service:
When we arrived in Gander (YQX), we deplaned on the tarmac and were brought into the terminal area. The terminal had a Duty Free shop with refreshments, restrooms, seating area and a smoking room. I have probably travelled across the Atlantic 20 or so odd times and I have to say, I enjoyed the stopover. Living in MSP a transatlantic flight to all but a few locations requires connecting through another airport. I have connected via ORD, DTW, JFK, BOS, ATL and PHL to name a few in the past and there is no way I could get to Europe with a one hour stopover from MSP. Whatever the criticism may be of a tech stop in Gander, it was suitable for me and walking around on the ground was something I enjoyed:
After 35-40mins the aircraft was reloaded, within one hour we were once again airborne and finishing the last 4:45hr of the flight. I took this opportunity to sleep with my headphones on. Approx 1:30hr before landing we were served a breakfast meal. A ham quiche with potato and sausage links, fresh fruit and croissant:
Landing in STN was uneventful. It was a clear day so we saw lots of countryside as we were making approach. Customs was fast for us as we were one of the first people to get up to the counters, which is always a good thing.
N809SY parked at STN:
Thank you to the wonderful crew on SY47, it was a great trip! Thanks for reading.
MHTripple7 From United States of America, joined Feb 2008, 1095 posts, RR: 9 Reply 1, posted (3 years 3 months 1 week 6 days 10 hours ago) and read 14817 times:
That's awesome that you were able to get on this flight while it lasted during the summer season, especially since it only operates once a week. The overall service looks pretty nice, even though you were on a 737.
767747 From United States of America, joined Jan 2005, 1842 posts, RR: 25 Reply 2, posted (3 years 3 months 1 week 6 days 9 hours ago) and read 14733 times:
So good to read about our "Hometown Airline" here in MN on a very new, and unique flight! I'm impressed with the food service; looks like SY has really stepped up its service in F with new flatware, and some good looking food, for the longer international flight.
Did Economy receive a free meal to Gander? I hope to fly SY again .. I flew them back in 2007 in F from MSP-JFK and in Sep of 2009, we flew them in Y from MSP-BOS-MSP. All the flights had good service and were on-time!
MSPNWA From United States of America, joined Apr 2009, 1732 posts, RR: 3 Reply 4, posted (3 years 3 months 1 week 6 days 9 hours ago) and read 14624 times:
Thanks for the SY report! I don't get to see many of them. Looked like a pretty good service if you me. That food looks good! Have they kept 809SY in good shape? I flew it over 4 years ago when it was nearly new. Great ride then, hopefully still good now. I haven't had the chance to fly SY since, but I hope to again someday.
Carfield From United States of America, joined Dec 2003, 1803 posts, RR: 9 Reply 5, posted (3 years 3 months 1 week 6 days 4 hours ago) and read 14073 times:
Thanks for a wonderful report, and I have been wondering how SY service is on this transatlantic flight. Your trip report answer my question very well and the "Bally" branded amenity kit is very impressive, along with menu card and Dig E players. The seats are nothing special, but it will be interesting to fly via Gander.
renfnl From United States of America, joined Mar 2007, 74 posts, RR: 0 Reply 6, posted (3 years 3 months 1 week 6 days 3 hours ago) and read 13988 times:
Quoting MHTripple7 (Reply 1): The overall service looks pretty nice, even though you were on a 737.
To be honest the 738 was not that bad, I have flown on a Continental 757 across the pond and it really wasn't all that different. Maybe better, depending on where your sitting...
Quoting 767747 (Reply 2): looks like SY has really stepped up its service in F with new flatware, and some good looking food, for the longer international flight
It really was a very nice (and attentive) service and certainly on par with legacies. Flatware and chinaware aside, which no doubt adds to the level of service, the attentiveness of the crew is really what made the difference. In short they were wonderful.
Quoting 767747 (Reply 2): Did Economy receive a free meal to Gander?
From what I remember, the main cabin received a meal en route to Gander with a glass of wine and a snack from YQX-STN
ODAFZ From Afghanistan, joined Jul 2004, 355 posts, RR: 5 Reply 17, posted (3 years 3 months 1 week 1 day 23 hours ago) and read 11070 times:
Quite an interesting report and I did not even know that they had a 1st class product.
The meals looks quite well , the IFE and amenity kit were not bad by themselves.
A question though how much differential in the price was between SY and other airlines
airbuseric From Netherlands, joined Jan 2005, 4125 posts, RR: 51 Reply 19, posted (3 years 2 months 4 weeks 20 hours ago) and read 10282 times:
very nice report, forgot about this route/airline combo, but indeed I've read about it before somewhere. Good to see this report and a good product also. Now I wonder what Y-class would've been. So it seems once again that flying the B737NG accross the Atlantic is not a problem at all, and indeed that stop in YQX would also be welcomed by me. Always good to stretch the legs and refresh a bit on the ground.
"The whole world steps aside for the man who knows where he is going"
renfnl From United States of America, joined Mar 2007, 74 posts, RR: 0 Reply 22, posted (3 years 2 months 1 week 1 day 15 hours ago) and read 7996 times:
Quoting crosswinds21 (Reply 13): That was a really good report. The loads seem to look promising. How expensive was the F class seat? Did you pay for it outright or did you buy Y and upgrade to F at the gate?
Quoting MHG (Reply 18): These are "burning" questions in me, too !!!
Thank you for all the great feedback! The flight had introductory fares of $399 o/w for Economy (Around March 2010). I cannot remember the exact cost for the upgrade at the gate, I believe it was approx $135, well worth it.
My return flight was August 1st and I sat in coach as the first class cabin was full. The main cabin was also filled with the exception of 5 or so seats. I was not able to take pictures of the return service because my camera had died while on the trip but we were served a hot meal after the drinks cart had gone through. I had a chicken dish, which was served with a greek olive salad, bread, a custard dessert and a glass of wine. We also rented a Digiplayer for $10 ea. We stopped again in Gander and for the remaining flight to MSP were served lunch, which consisted of a cheese panini served with complimentary non-alcoholic drinks. Again a great flight!
AeroSafari From Turks and Caicos Islands, joined Nov 2010, 64 posts, RR: 0 Reply 23, posted (3 years 1 week 1 day 3 hours ago) and read 6402 times:
Wow the dessert looks massive. I didn't think 737 service over the Atlantic could look this good. Loved your report . It will be interesting to see if the new LGW route has more to offer this summer or if SY will keep it the same.
Just remember, the sweet is never as sweet without the sour