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Finally Asia Part 1: A.net Meeting And BDO With QZ  
User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Posted (4 years 3 months 2 weeks 5 days ago) and read 17533 times:

INTRODUCTION


Dear fellow A.netters,

After comfortable but exhausting flights from Düsseldorf with Lufthansa to Munich and continuing with Qatar Airways, my partner and I arrived in Kuala Lumpur. Our outward flight experiences have been captured in my trip report series Big Summer Holiday to Asia.

In case you have missed it, please free to click on the following:

Big Summer Holiday To Asia Part 1: DUS-MUC With LH (by akhmad Aug 21 2010 in Trip Reports)
Big Summer Holiday To Asia Part 2: MUC-DOH With QR (by akhmad Aug 23 2010 in Trip Reports)
Big Summer Holiday To Asia Part 3: DOH-KUL With QR (by akhmad Aug 28 2010 in Trip Reports)


A.net meeting


Did I mention about the short message I got on my mobile from Airpearl upon our arrival? Well, I have to admit that I am somewhat addicted to A.net meetings.

After getting acquainted with Tim (Vandenheuvel), Eric (IberiaA319) and Amar in Madrid, Roger (Rogerbcn) in Barcelona, FlyingFinn76 in Paris and meeting up Tim again in London, I was eager for another similar occasion during our layover in Kuala Lumpur.

Despite our journey being conducted in August, I had already got in touch with fellow A.netter Airpearl back in January. When he told me that he would be joining the party if he was in town, I was excited.

Four days before our departure, I sent Airpearl a reminder and got an immediately reply that he was about doing the same the following day as he scribbled the date down on his calendar. He was so kind by proposing us a lift from KLIA to LCCT which we gladly accepted. We exchanged our mobile phone numbers and before I knew, another A.net meeting had been arranged.  


BOOKINGS


Air Asia


We were flying Air Asia as it was the only airline to offer a direct flight from Kuala Lumpur to Bandung, the present hometown of my mother, by the time we made our booking. In the fourth week of January, AK released the following announcement.



We proceeded to check out the applicable fares to BDO and found an attractive one way tariff at RM 124 (about EUR 26) per person. This flight would however be operated by the AK subsidiary, Indonesian Air Asia.

We realized that the legroom on board of AK’s regional aircrafts would not be that great. So we decided to book the QZ’s hot seats at RM 25 (about EUR 5) each extra. After adding the checked luggage allowance, we ended up paying a total of RM 378(about EUR 80). Our booking confirmation was delivered within seconds.

I must say that I am impressed by AK’s booking engine. Each country of destination has its own interface represented in local language or English. All of the interfaces are equally swift, well-designed, clear and user friendly. AK also allows bookings with credit cards issued from all over the world.

Their online member application is easy to conduct. Your booking will automatically be linked with your membership page upon confirmation. On consulting your booking details, you are entitled to use the online features like changing flights and seat arrangements, updating your passport details, enhancing your baggage allowance and making a meal selection. I just love this kind of experience!  

Our departure time was previously scheduled at 13.55. Three days after our booking, QZ retimed it to 15.30 by which our layover was extended to nearly 7 hours. Airpearl advised us a minimum connecting time between terminal in KUL of 5 hours. He told us about the experience of his friend who did self-transferring between AK and KL and somehow managed to miss her connection despite budgeting 7 hours. Well, I did not expect that we would need that much transfer time to catch our QZ flight after our arrival with QR. But we got that time anyway, so there was no need to rush.

QZ did notify us about the schedule change a week later by both an e-mail and a short message on my mobile. I found it very thoughtful of them as they wanted to make sure that everyone got aware of it and were apologetic for the inconvenience it might cause.

In the last week of February, AK group has upgraded the website layout. The typical red bar has been maintained at the head, but the background is immersed in light grey with hints of white color. I must say you can feast your eyes on it. Well done AK group!


Online hotel reservation


It was our fourth visit to Bandung. On the previous occasions we were staying at Patra Jasa, Sheraton and Novotel. Previously, we chose Grand Seriti Hotel Bandung for our accommodation. Its top-ten ranking on Trip Advisor and location within a walking distance to cafés, restaurants and my mother’s house convinced us to make the move. However, it turned out to be a bad move. Let me tell you more about it.


Grand Seriti Bandung


Grand Seriti’s online reservation facility was barely sophisticated as the Novotel one for instance. Nevertheless, I went through their packages offering and found an interesting deal of IDR 3,353,000 (about EUR 276) for two night stay in Grand Suite including breakfast. My partner and I decided to jump at it and proceeded to fill out the online booking form.

When I went on to the verification process of my credit card details, to my horror got an error massage without any booking confirmation being sent to our mailbox. I immediately contacted the customer service of my credit card company and explaining the situation. The lady I got on the phone told me that she did not encounter any suspicious transaction and advised to wait one or two days before calling back.

We were wondering whether the hotel might have received our details anyway despite the glitches, so I rang the hotel . I was pleased to hear from the front office guy that the online form had been submitted successfully. When I asked for a booking confirmation, he told me that he was not in charge of it. It could not even be arranged earlier than the following Monday as the reservation office is apparently closed at the weekends. However, the guy proactively asked whether we would need a pick-up service at the airport. I passed on our QZ flight details and thanked the guy for his help so far. Unfortunately, the promised confirmation never materialized the following Monday and the days after. We just waited and waited….

After a month of horrible stillness, I sent a reminder to the hotel and referring to my conversation with the front office guy. To our astonishment, the following day, we found a confirmation letter to be signed in our mailbox. I promptly returned it with a remark that I had passed on my credit details and requested a receipt confirmation. Well again, no answer came.

Two months later, another reminder went out. Well, what do you know? There was a reply from one Defvi the following day that our reservation still held. But in addition, she inquired us to fill out a credit card authorization form to guarantee our booking and having it submitted by e-mail. Darn, what was this all about? Lost in translation while I had always been corresponding in Indonesian?

After my failed attempts to ring Defvi twice, I e-mailed her that the hotel should have obtained my credit card details during the booking process earlier and no way I would convey those details by e-mail. Even then, Defvi or whoever in charge of the reservation did not get the sense of the necessity of replying my e-mail after my remarks. At a certain level, my partner and I got enough of such uncertainty and eventually cancelled the whole booking with Grand Seriti. A cancellation statement became our last inquiry to this hotel.

The statement did come with an apology from Defvi that due to some misunderstandings, our booking had not been followed up properly. She added a remark that in case we changed our mind, we could get in touch for a new reservation.   


Hilton Bandung


I have learnt my lesson. and therefore turned to another hotel from a more familiar chain, the Hilton Bandung.

On the contrary to Grand Seriti, the Hilton’s online booking was swift. What a relief being able to enroll online, proceed with your booking inquiry, arrange an airport pick-up service and getting your confirmation delivered in less than five minutes with the whole procedure being conducted in a secured environment. We were charged The Getaway Price of IDR 1,906,000 (about EUR 164) for two night stay at King Deluxe room including breakfast buffet. We were not staying in a suite anymore, but after all inconveniences with Grand Seriti, this room would do.

The airport pick-up service had to be arranged separately. It came at an additional cost of IDR 75,000 (about EUR 7) and we were required to submit our arrival details by e-mail which we happily did. A week before our arrival, a reconfirmation was delivered by Hilton. Nice gesture! Grand Seriti, do you read this? This is how matters should have to be!


Web Check-in


QZ allows you to check in 48 hours before departure. Therefore I could check in both my partner and me when we were still in Netherlands.


Boarding pass printout



Welcome to the first part of my trip report series ‘Finally Asia’





In this thread you will find our adventure in KUL on both KLIA main terminal and LCCT with A.net meeting as the highlight, QZ flight to BDO and our accommodation.


Friends forever
39 replies: All unread, showing first 25:
 
User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 1, posted (4 years 3 months 2 weeks 5 days ago) and read 17589 times:

AT THE AIRPORT


KLIA Main Terminal


As soon as my partner and I went through the sliding doors to the public area, I saw Airpearl waiving to us. We approached him and shook hands. I was delighted to meet him in a person and did appreciate him for being there very much. You know, he told his employer that he would be coming later due to a very important meeting. How about that?  

Airpearl invited us for coffee and lead us upstairs to the departure level.


Signage


“Take your time,” he said as I caught in excitement for photo-taking on our way. Isn’t it nice?  



Departure hall



Check-in hall



High ceiling



Airlines serving KUL


“Have you been outside?” Airpearl asked.
“Yes, but it has been nearly six years ago,” I replied.
So off we went.


Terminal curbside



To the right



To the left



Tower on the background


We found a nice spot for our coffees where Airpearl treated us for some coffees.


A.netter’s café to be in KUL?


Soon we were engaged in conversation. Mostly about flying, surprise, surprise!   
Airpearl told me that he flew Qatar Airways as well not long before and understood why we stuck to QR. It was interesting to know as he has the experience of flying with other GCC carriers like Etihad, Gulf Air or Emirates.

After finishing our coffees, we made our way to the car parking where Airpearl had his car parked.

KLIA has adopted an ingenious system which allows frequent travelers to park and fly at their own leisure without withdrawing a parking receipt every time, a subscription card. Airpearl just had to swipe his along the scanner before exit and the lever went up.

We were definitely blessed for the ride. Since the shortcut to LCCT has been closed down due to the construction of the new Low Cost terminal, the transfer by public coach would take about thirty minutes. Airpearl drove us there in less than twenty minutes including a brief stop underway.


Tower close-up along the main road



LCCT


My partner and I were dropped off just before 11.00. After expressing our gratitude to Airpearl for the ride and enjoyable morning, we made our way to the terminal corridor. Allow me to share you the glimpse of the public area.


Terminal curbside



To the right



To the left



Signage



Domestic entrance



Restaurant next to the domestic entrance



Air Asia merchandise shop



International entrance at the far end on the right



Shopping arcade along the way to the international arrival



Check-in Hall


As none of us knew whether Air Asia would have common baggage drop-off counters like Vueling in Barcelona, my partner and I decided to check it out.


Air Asia and Firefly ticketing desks



Counter Check-in


Well, there were two of them and what a queue!


The queue for counter 13


While writing this report I realize that we were lining up for counter 13. We had to wait for our turn for thirty minutes!


Our check-in counter


A female passenger up front had checked luggage of three gigantic suitcases. As she was arguing with the check-in staff and therefore keeping the counter occupied longer than needed, I assume she had not foreseen her luggage allowance. As she apparently did not bring along enough money to pay the excess baggage fee, she was requested to step aside so that other passengers could be attended.

A male passenger before us was called forward and I thought almost instantly ‘Here we go again!’
The passenger did not have enough Malaysian Ringgits to pay his excess luggage and asked whether he could pay in Rupiahs. Well, that was out of the question for the check-in staff. Unless he provided the right amount in Ringgits, he was asked to leave and lining up again for check-in at counter 16. From his body language, I could notice his disbelief about it and he got even more shocked upon seeing the queue before counter 16.

Apparently we were among the last to be attended at counter 13. The separating red check-in ropes were removed to block other people queuing.


Close up


Then it was turn. Well, within five minutes we got our single suitcase tagged and we were off to grab something to drink.


Chocolate café and Marrybrown


A friend of mine has made a nice video report of his trip where he mentioned about the great food and beverage offering of one particular restaurant. Hence our visit there.


Marrybrown


At 12.30, we decided to go to the gate.


Signage to the passenger area



Just before the document checks


We got attended pretty soon. While our travels documents were being scrutinized, I overheard some arguments from the adjoining lane. To my observation, a man was seeing off his younger family member who was about to travel alone and got rejected the passage by the official. The official was trying to explain calmly that only people holding valid documents were allowed to proceed. Even then, the man insisted the entrance.

We were authorized to proceed to the passport control and went upstairs. I could captured the official I mentioned earlier from the adjoining lane calling, “So, what is your problem, Sir?”
I know I have to hear both sides of the story before making a judgment, but I got the impression that the official was not the one being uncooperative.


Before passport control


Despite the security check after the passport control, we were through within ten minutes.


Shopping arcade after the security



FIDS


The common holding room is located downstairs.


Overview


There is one huge duty free shop of everything ranging from perfumes, cosmetics, spirits to chocolates.


Godiva chocolate department



Malaysia Airlines advertisement inside LCCT


FIDS in holding room



Tarmac view



Air Asia X heavies



Myanmar Airways International A320


We had at least two hours to kill. It should have given me enough opportunities to capture the terminal movements. Unfortunately, both my partner and I had to fight off our jetlag. As we did not want to miss our flight by falling asleep of exhaustion, we tried to keep ourselves awake. At that stage, I was not really in concentration to make pictures.


FLIGHT INFO



Our itinerary:
Route: KUL-BDO
Date: 3 August 2010
ETD/ATD: 15.30 / 15.35
ETA/ATA: 16.35 / 16.40
Flight number: QZ 7594
Plane: Boeing 737-3B7
Registration: PK-AWQ
Delivered: First delivered 19 November 1986 to USAir
First Officer: Captain Rifaldi Andirosari


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Photo © Frank Schaefer
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Photo © Frank C. Duarte Jr.


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Photo © AirNikon Collection-Pima Air and Space Museum
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Photo © Michael Carter


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Photo © Norman Yusof


Our gate



Interior view from our gate



BOARDING


At 15.05, boarding was announced. As usual, everyone just got off and forming a long queue. On the left, a separate lane was towed for Xpress boarding. Thanks to our pre-booked hot seats, we were allowed to skip the queue through Xpress boarding lane.

Upon checking our boarding pass printouts, the gate agent tore the bottom half of the printouts and handed us over the upper half. Interesting! I suppose due to the lack of boarding pass scanners.
There was one passenger before us asking the agent, “Will it be sixty five?”
The agent nodded. ‘Well, good to know!’ I thought.

One thing I like about the boarding at LCCT is that you have to go through covered walkways along the tarmac instead of aerobridges. However, I tried to be discreet as I had read someone’s experience who nearly got restrained from photo-taking.

Air Asia X heavies and freighters on the background



Map



Signage



Long corridor



Umbrella’s on hand in case of downpour



Our exit


I saw one gate agent showing us the way to our aircraft. Little I knew, he was actually one of the flight attendants of our flight greeting his passengers outside. Nice touch!  



PK-AWQ



Yes, it is Indonesia Air Asia here!



Engine shot. I could not get any closer though!



Before door entrance



Friends forever
User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 2, posted (4 years 3 months 2 weeks 5 days ago) and read 17569 times:

ON BOARD


Cheerful flight attendant Boy Agustian greeted us at the door.
“Welcome on board, sir. Your seat is located upfront right across the aisle,”
“Thank you,”


Boy greeting passengers



Hot seats



Our row



Backward view



My seat



Legroom


Seat pocket content


Safety card








Air Asia.cafe



In-flight magazine


There were 115 passengers for our flight. But four were still missing. One showed up about ten minutes before ETD. The remaining three followed couple minutes later. All of them were bringing along masses of duty free bags.

We were ready for departure on time. Boy went through the emergency exit procedures with us and passengers sitting on the other side. He then made a welcome announcement and mentioned that our flight time would be two hours and five minutes. The safety demonstration was done manually, though with a slight twist. Before and after the demonstration, the attendant hold hand palms closed against the heart and made a bow.  



Push-back at 15.35


Now let me take you along our experience during the ten minutes after the push-back.


Proceeding to runway 14L-32R



Last view on LCCT



Entering the runway



Powerful take-off roll



Lift-off at 15.45



Open field along the runway. Does anyone know what it is?



Kota Warisan


Actually I was anxious whether Boy would stop me taking pictures during the take-off as I was right in his sight. Fortunately, he did not.  

We banked to the left towards the coast line.


Leaving Malaysian coastline


In-flight


We leveled off at 15.50. As soon as the fasten seat belt signs were switched off, I dozed off. I woke up after another twenty five minutes. From now on, the time reference will be the Indonesian one.


Neighbor view



Boy and his colleague doing buy on board run


I was so tired that I fell asleep again before Boy reached our row. My partner woke me about half an hour later. The arrival cards and custom declaration forms had already been distributed.


Arrival and departure card



Custom declaration form


Before filling out the documents, I paid an obligatory visit to the lavatory.


Interior of the lavatory



Cabin shot



A part of the window starts showing its age



Hazy view of the coast of Jakarta



Cumulus


At 16.20, the fasten seat belt signs were switched on. We were leaving our cruising altitude and started to descend. Allow me to take you along our experience in the following fifteen minutes.


Banking to the left and engulfed by clouds



Mount Windu



Mount Bedil



Kiaracondong Fly Over



Siliwangi Golf Driving Range and Siliwangi stadium



Hyatt Bandung with adjoining Bandung Indah Plaza



Istana Plaza



Touch-down at 16.35



Building of aircraft factory PT Dirgantara Indonesia


Since BDO does not have any parallel taxiway, we had to backtrack.


U-turn



Indonesian Air Force hangars



Indonesian Air Force C-130 waiting to enter the runway



Glimpse of BDO’s passenger terminal


We came to a stop at 16.40.


Baggage handling agents ready for action



Friends forever
User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 3, posted (4 years 3 months 2 weeks 5 days ago) and read 17554 times:

AT THE AIRPORT


Disembarking


We said goodbye to Boy and went outside.


Before going down the stair



Goodbye PK-AWQ


Do you remember the flight attendant we saw earlier next to exit 65 in KUL? He got off and lead his passengers the way to the arrival hall.


Terminal passenger



Entrance of arrival hall


The attendant remained standing before the entrance door. Every time his passenger was passing by, he hold his hand palms closed against the heart and made a slight bow. What a nice farewell!  


Border control


VISA ON ARRIVAL


Visa On Arrival (VOA) can be obtained in BDO for citizens of eligible countries including Netherlands. As BDO is a tiny international airport only serving KUL and Singapore, the VOA corner was practically deserted. The VOA corner consists of a cashier and a tiny office right next to it. The cashier official was actually dozing off as we arrived.
“Hey, visas needed here!” his colleague came out the office waking him from his beauty sleep.
He sprung almost literally into action and took our passports.
The visa fee was USD 25 or EUR 23. The exchange rate has apparently become less unfavorable towards Euro as we only had to pay EUR 20 two years ago. The visa processing was interesting to see.

Firstly, the cashier official issued a VOA payment receipt. Then he handed over our passports with the receipts to his colleague at the office who issued our VOA.


VOA payment receipt


We were actually among the firsts to enter the arrival hall. But during the VOA processing, all other passengers trickled in forming a long queue before the passport control.

The cashier official returned our passports and said, “Please go forward,”
We did not really get it and just glanced at the queue.
“You are among the first ones coming in. So you are supposed to be attended first. Please, just follow me to the front,”
With our passports in his hand, the cashier official lead us forward, bypassing the long queue for the passport control. At that stage, I did not dare making an eye contact with anyone in the queue.

The cashier guy handed our passports to the passport official who processed our documents right after. We were allowed to enter Indonesian territory within five minutes after being issued the VOA.
‘Well, that was easy,’ my partner thought as he waited for me before the custom as I was collecting our luggage.


Single baggage belt



CUSTOM


We wished that it kept going smooth. The single operating scanning machine was only capable of handling hand luggage. My partner who was holding our hand luggage, was waived through. Me on the other hand who brought along a big suitcase which did not fit into the scanner, was subject to control. So I got called forward by two custom officials, one male and one female, to reveal the content of our suitcase. The female official seems to be the supervisor.

Once our suitcase was opened, the male started searching. As my partner and I had fragile items with us, we wrapped each of them in a plastic bag on purpose. The male official took out my gym shoes which were visible lying on top of other stuffs.
“A pair of shoes? Put them in the scanner,” the female official instructed. There went my shoes through the scanner.
The male official continued searching and found our holiday album of Egypt. He started flicking through the album, somehow kept staring at several pictures before eventually slamming it and returning into our suitcase.
‘Ouch,’ I thought. I have the postcard signed by the Swiss flight attendants of our flight from Cairo to Zurich pasted on the album. Luckily, it did not fall off.
Then, he found prescription free analgesic for my mother and got ready to consult his other colleague. Eventually, he decided not to.

After fifteen minutes, we were allowed to pack up everything again including my shoes.
“It is just the plastic bags. We could not see what is inside because of it,” the female official explained.
“OK, understood,” I replied.
While grabbing our suitcase, the female official surprised me with her last questions.
“How old are you?”
“Thirty,” I replied.
“Have you got yourself a wife?”
“No, I am fine this way,”
The female official just laughed and said goodbye.


Public area


The Hilton’s taxi driver was already there holding a paper with my name on it.
“Mr. Akhmad?” he asked as we approached him.
“Yes,”
“Please follow me,” he lead us to the opposite of the street.
“Please wait here for a moment. I will get the car,” he said before leaving to the parking space which is located not too far away.

Terminal overview



Common building



International arrival


We had to wait just a little while and off we went to our accommodation in Bandung.



[Edited 2010-09-04 12:57:42]


Friends forever
User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 4, posted (4 years 3 months 2 weeks 5 days ago) and read 17534 times:

HILTON BANDUNG




Reception


Enlightened floor



Stair design to the first floor




Downward view from the stair


Cheerful Wulan wished us welcome.
“Welcome to our hotel, Mr. Akhmad. How was your journey?”
“Lovely. But it was long and exhausting though,” I replied while handing our booking confirmation printout and my passport.
“Where do you come from?”
“All the way from Netherlands,”
“Oh, I see. It must have been a long journey. I hope you can get some rest with us,”
“I do hope so,”
“Please fill out the registration form while I am going to make a copy of your passport,”
Wulan returned as soon as I finished with the registration form.
“Your room number is 928. The breakfast will start at six o’clock until half pas ten at Purnawarman Restaurant. It is located just after the right end of our reception desk,”
“Thank you,”
“Oh, I almost forgot to ask you about your pick-up service. Did our driver arrive on time?”
“Oh yes,” I replied. “As the matter of fact, we were the ones who were running late,”
“All right. Thanks for staying with us,”
My partner and I made our way to the ninth floor.


King Hilton Deluxe


BEDROOM



Double bed



Writing table, flat screen television and a cupboard with the mini bar behind the right door



View of the bathroom



Bedroom after evening turn over service



Daylight view with the airport on the background



BATHROOM



Washbasin



Shower



Toilet



Magma Bar


We had some nice cold glasses of Heineken at Magma Bar.


Interior



Wine bar’s extensive collection



Ninth floor



Mount Tangkuban Perahu



View on the swimming pool




Purnawarman Restaurant



OVERVIEW



Dining area



Buffet at the center









Side buffets









COMMON CORNER


Juice corner


Egg corner






Fruit corner







What I like most of breakfast at Asian hotels is the separate offering of Western and Asian buffets.


WESTERN BREAKFAST



Beef bacon



Beef sausages



Chicken sausages



Bread varieties



Pastries and muffins



Butter and preserves



Cold cuts



Salads



Flavored yogurts



Milk corner



Hash browns and fried tomatoes



Pancakes and waffles



Ice cream



ASIAN BREAKFAST



Noodle varieties



Vegetables for the noodles



Noodle sauces


Savory fritters



Sautéed vegetables



Sautéed fermented soy beans and savory rice cakes



Rice noodles and fried chicken



Chicken porridge ingredients



Glutinous rice cakes



Sweet rice porridge



Chips



CONCLUSION


With the Hilton presentation, I put an end to the first part of this series.

I must say that AK group has successfully met my expectations. From the friendly booking interface until the service on both in-flight and the ground. AK may considerate herself fortunate with the friendly and service minded attendants.

Hilton has definitely been the right choice to stay with in Bandung. The great first impression of the online service followed up by hospitable staffs, well-maintained hotel amenities and great food and beverage offering has made the whole stay a satisfying experience. I will certainly not hesitate booking with Hilton in the future.

Last but not least, my very special thanks go out for Airpearl who made our outward journey memorable.

Cheers,


Suryo and his beloved mother


[Edited 2010-09-04 12:56:20]


Friends forever
User currently offlineAI151 From United Kingdom, joined Dec 2009, 303 posts, RR: 15
Reply 5, posted (4 years 3 months 2 weeks 4 days 23 hours ago) and read 17370 times:

Hi Suryo, first and foremost all I can do is say wow! Every TR exceeds the previous one and this is the same. The amount of effort you go into is amazing. Despite only covering 1 flight, the things and happen before and after always that added personal touch which makes us feel that we are with you during your trips. A personal salute from AI151!

Quoting akhmad (Thread starter):
Did I mention about the short message I got on my mobile from Airpearl upon our arrival? Well, I have to admit that I am somewhat addicted to A.net meetings.

I've yet to have my first meeting but looking forward to it when it happens.....eventually.

Quoting akhmad (Thread starter):
QZ did notify us about the schedule change a week later by both an e-mail and a short message on my mobile. I found it very thoughtful of them as they wanted to make sure that everyone got aware of it and were apologetic for the inconvenience it might cause.

That's a nice touch for sure as some of the main airlines wouldn't even do that.

Quoting akhmad (Reply 1):
However, I tried to be discreet as I had read someone’s experience who nearly got restrained from photo-taking.

How did you be so discreet?

Amazing pictures of the hotel, and at least now I know exactly every type of food served at the Hilton thanks to your photo work! LOL!

Very much looking forward to the next leg in your trip.

Sandeep (AI151)



Modern Vision. Timeless Traditions...
User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 6, posted (4 years 3 months 2 weeks 4 days 22 hours ago) and read 17299 times:

WOW! Awesome trip report! It feels like we were there with you! I had never seen pictures of the LCCT at KLIA so that was really interesting. The outside walkways to planes reminded me of the RJ octopus at the end of Delta's T2 at JFK. Of course the weather in NYC is much colder than at KL so it is NOT as much fun!

I was especially impressed that they had umbrellas available! Are those supplied by the airport or by the AirAsia?

Quoting akhmad (Thread starter):
While grabbing our suitcase, the female official surprised me with her last questions.
“How old are you?”
“Thirty,” I replied.
“Have you got yourself a wife?”
“No, I am fine this way,”
The female official just laughed and said goodbye

This really made me laugh! You should be be happy that she thought you would make good husband material! Very sly of her to ask your age first, so it seemed like an official question before asking if you were "available"...

The hotel pictures are great! I probably shouldn't have looked at all the breakfast food while I am fasting!

Thank you for taking us all on your trip!


User currently offlineflightsimboy From Canada, joined Sep 2005, 1342 posts, RR: 5
Reply 7, posted (4 years 3 months 2 weeks 4 days 20 hours ago) and read 17139 times:
Support Airliners.net - become a First Class Member!

Another great report. Makes me want to stay tuned for the rest of the reports from you.

Quoting akhmad (Thread starter):
We were not staying in a suite anymore, but after all inconveniences with Grand Seriti, this room would do.

Well the room you stayed in was quite classy. One of the nicest rooms I have seen on here.

Quoting akhmad (Reply 1):
While our travels documents were being scrutinized, I overheard some arguments from the adjoining lane. To my observation, a man was seeing off his younger family member who was about to travel alone and got rejected the passage by the official. The official was trying to explain calmly that only people holding valid documents were allowed to proceed. Even then, the man insisted the entrance.
Quoting akhmad (Reply 1):
A female passenger up front had checked luggage of three gigantic suitcases. As she was arguing with the check-in staff and therefore keeping the counter occupied longer than needed, I assume she had not foreseen her luggage allowance. As she apparently did not bring along enough money to pay the excess baggage fee, she was requested to step aside so that other passengers could be attended.

A male passenger before us was called forward and I thought almost instantly ‘Here we go again!’
The passenger did not have enough Malaysian Ringgits to pay his excess luggage and asked whether he could pay in Rupiahs. Well, that was out of the question for the check-in staff. Unless he provided the right amount in Ringgits, he was asked to leave and lining up again for check-in at counter 16. From his body language, I could notice his disbelief about it and he got even more shocked upon seeing the queue before counter 16.
Quoting akhmad (Reply 1):
One showed up about ten minutes before ETD. The remaining three followed couple minutes later. All of them were bringing along masses of duty free bags.
Quoting akhmad (Reply 1):
While writing this report I realize that we were lining up for counter 13. We had to wait for our turn for thirty minutes!

I'm surprised with all these hassles, flights actually take off on time. I

Quoting akhmad (Reply 1):
Air Asia X heavies

Gorgeous jets.

Quoting akhmad (Reply 1):
I saw one gate agent showing us the way to our aircraft. Little I knew, he was actually one of the flight attendants of our flight greeting his passengers outside. Nice touch!
Quoting akhmad (Reply 1):
Before and after the demonstration, the attendant hold hand palms closed against the heart and made a bow.
Quoting akhmad (Reply 3):
Do you remember the flight attendant we saw earlier next to exit 65 in KUL? He got off and lead his passengers the way to the arrival hall.
Quoting akhmad (Reply 3):
The attendant remained standing before the entrance door. Every time his passenger was passing by, he hold his hand palms closed against the heart and made a slight bow. What a nice farewell!

Some lovely touches while flying on a LCC! Must have made you felt like the pampering and personal touches on your earlier QR flights, carried onto this one!!

Quoting akhmad (Reply 3):
The cashier official returned our passports and said, “Please go forward,”
We did not really get it and just glanced at the queue.
“You are among the first ones coming in. So you are supposed to be attended first. Please, just follow me to the front,”
With our passports in his hand, the cashier official lead us forward, bypassing the long queue for the passport control. At that stage, I did not dare making an eye contact with anyone in the queue.

The cashier guy handed our passports to the passport official who processed our documents right after. We were allowed to enter Indonesian territory within five minutes after being issued the VOA.

See even on the ground the pampering continued lol


User currently offlineairpearl From Malaysia, joined May 2001, 957 posts, RR: 26
Reply 8, posted (4 years 3 months 2 weeks 4 days 14 hours ago) and read 16967 times:

Hey Suryo, thanks for another amazingly detailed account of your next sector! You have provided an excellent perspective of the LCCT at KUL - something only visitors (or maybe a guy with a lot of waiting time, trying to stave off jet lag   ) can provide. Most times, locals like me will try to get through the ordeal that is the LCCT as quickly as possible. I don't know if you've seen this link first provided by 9MMAR: http://www.facebook.com/video/video.php?v=127193297328330 You need a facebook account to view: it shows what the new terminal (to be known as KLIA2) that will replace the LCCT will look like. Shocking difference, isn't it?

Quoting akhmad (Reply 1):
A.netter’s café to be in KUL?

Funny you should say that. I think I met Roni at the same place too, the time he was here last year.

Quoting akhmad (Reply 1):
KLIA has adopted an ingenious system which allows frequent travelers to park and fly at their own leisure without withdrawing a parking receipt every time, a subscription card. Airpearl just had to swipe his along the scanner before exit and the lever went up.

A small correction here: it's not a KLIA system as such, but an e-payment card (known as Touch n Go) that can be used for parking, highway tolls, public transport and even at some food and grocery outlets. It's a pretty convenient payment system, and can even be integrated into our chipped national identity card (so you just need to flash your ID card at the auto-reader) - but I have grave misgivings about that function!

Quoting akhmad (Reply 1):
While writing this report I realize that we were lining up for counter 13. We had to wait for our turn for thirty minutes!

Not fun at all. And the baggage drop-off counters used to the "faster" moving ones too! With more pax printing their own boarding passes now, AK should at least increase the number of such counters.



Really strange mix of 3-letter codes and city names - it's almost as if someone forgot the IATA codes for Vientiane and Stansted and said, "hell, I'll just put the full name down"  
Quoting akhmad (Reply 1):
Upon checking our boarding pass printouts, the gate agent tore the bottom half of the printouts and handed us over the upper half. Interesting!

The boarding process on AirAsia is always surprisingly low-tech; maybe they're reluctant to invest until they get their new terminal?

Wow, amazing pitch! Beats Premium on D7  
Quoting akhmad (Reply 3):
“You are among the first ones coming in. So you are supposed to be attended first. Please, just follow me to the front,”

I didn't know QZ HOT seat passengers had Fast Track priority too  
Quoting akhmad (Reply 3):
After fifteen minutes, we were allowed to pack up everything again including my shoes.
“It is just the plastic bags. We could not see what is inside because of it,” the female official explained.
“OK, understood,” I replied.
While grabbing our suitcase, the female official surprised me with her last questions.
“How old are you?”
“Thirty,” I replied.
“Have you got yourself a wife?”

What an ordeal at customs though - but the real reason is revealed hahaha

Indonesia AirAsia seems like a good experience while the Bandung Hilton looks a more than decent place too. And the last photo is just priceless.

It was really nice meeting the both of you at KUL. Thanks again for this lovely sequel.

Cheers
airpearl

corrects typo

[Edited 2010-09-04 21:52:48]

User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 9, posted (4 years 3 months 2 weeks 4 days 6 hours ago) and read 16577 times:

Hi fellows,

Many thanks for all your replies. I really appreciate it.

@ Sandeep:

Quoting AI151 (Reply 5):
Hi Suryo, first and foremost all I can do is say wow! Every TR exceeds the previous one and this is the same. The amount of effort you go into is amazing. Despite only covering 1 flight, the things and happen before and after always that added personal touch which makes us feel that we are with you during your trips. A personal salute from AI151!

Thank you for your nice words. I am happy to know that you enjoyed my report. Especially this part of the journey is very special for me.

Quoting AI151 (Reply 5):
I've yet to have my first meeting but looking forward to it when it happens.....eventually.

Don't worry. Before you know, you meet one.

Quoting AI151 (Reply 5):
How did you be so discreet?

I hid my camera quickly under my shirt every time I took a photo.

Quoting AI151 (Reply 5):
Amazing pictures of the hotel, and at least now I know exactly every type of food served at the Hilton thanks to your photo work! LOL!

You are welcome.

@ Burj:

Quoting burj (Reply 6):
WOW! Awesome trip report! It feels like we were there with you!

Thank you. It has been a pleasure to take you along.

Quoting burj (Reply 6):
The outside walkways to planes reminded me of the RJ octopus at the end of Delta's T2 at JFK. Of course the weather in NYC is much colder than at KL so it is NOT as much fun!

How about during the summer? NYC can have really hot days.

Quoting burj (Reply 6):
Are those supplied by the airport or by the AirAsia?

I think Air Asia. The umbrella's have got the logo on it.

Quoting burj (Reply 6):
This really made me laugh! You should be be happy that she thought you would make good husband material! Very sly of her to ask your age first, so it seemed like an official question before asking if you were "available"...

Well, that is interesting! I never thought that way. Maybe I was just naive or did not pay attention that much?

Quoting burj (Reply 6):
The hotel pictures are great! I probably shouldn't have looked at all the breakfast food while I am fasting!

You can take a look again after iftar.

Quoting burj (Reply 6):
Thank you for taking us all on your trip!

You are welcome.

@ Flightsimboy:

Quoting flightsimboy (Reply 7):
Another great report. Makes me want to stay tuned for the rest of the reports from you.

Thank you for your support. I am doing my best.

Quoting flightsimboy (Reply 7):
One of the nicest rooms I have seen on here.

The room was worth it.

Quoting flightsimboy (Reply 7):
Must have made you felt like the pampering and personal touches on your earlier QR flights, carried onto this one!!
Quoting flightsimboy (Reply 7):
See even on the ground the pampering continued lol

Good observation. You are right about it.

@ Airpearl:

Quoting airpearl (Reply 8):
Hey Suryo, thanks for another amazingly detailed account of your next sector! You have provided an excellent perspective of the LCCT at KUL - something only visitors (or maybe a guy with a lot of waiting time, trying to stave off jet lag ) can provide

Thank you for your nice words.

Quoting airpearl (Reply 8):
I don't know if you've seen this link first provided by 9MMAR: http://www.facebook.com/video/video.php?v=127193297328330 You need a facebook account to view: it shows what the new terminal (to be known as KLIA2) that will replace the LCCT will look like. Shocking difference, isn't it?

I have seen it on facebook. Is the video belongs to 9MMAR? KLIA2 architecture is breathtaking. The airy interior thanks to high ceiling all throughout the building will undoublty make your stay more pleasant. I am also excited about the construction of air bridge like the one in LGW.

Quoting airpearl (Reply 8):
Funny you should say that. I think I met Roni at the same place too, the time he was here last year.

Really? There are so many coincidences this traveling year. First A7-BAF and then the caffé.

Quoting airpearl (Reply 8):
A small correction here: it's not a KLIA system as such, but an e-payment card (known as Touch n Go) that can be used for parking, highway tolls, public transport and even at some food and grocery outlets. It's a pretty convenient payment system, and can even be integrated into our chipped national identity card (so you just need to flash your ID card at the auto-reader) - but I have grave misgivings about that function!

Thanks for the correction and the extensive background information about the card. I don't think we have such e-payment card in Netherlands yet. Well, I should have consulted you first before taking down my opinion.

Quoting airpearl (Reply 8):
With more pax printing their own boarding passes now, AK should at least increase the number of such counters.

You rightly made a point here. Now, I remember that there were three other counters next to ours which remained closed. They would have relieved the long wait.

Quoting airpearl (Reply 8):
Really strange mix of 3-letter codes and city names - it's almost as if someone forgot the IATA codes for Vientiane and Stansted and said, "hell, I'll just put the full name down"

Nicely observed. I did not really realize it.

Quoting airpearl (Reply 8):
maybe they're reluctant to invest until they get their new terminal?

Will the present LCCT be demolished once KLIA2 is put into use?

Quoting airpearl (Reply 8):
amazing pitch! Beats Premium on D7

It must be Premium Deluxe!  



Quoting airpearl (Reply 8):
I didn't know QZ HOT seat passengers had Fast Track priority too

Neither did we until our arrival.  



Quoting airpearl (Reply 8):
What an ordeal at customs though - but the real reason is revealed hahaha

Well, it did not come across my mind until Burj points it out on his reply.

Quoting airpearl (Reply 8):
And the last photo is just priceless.

Thank you.

Quoting airpearl (Reply 8):
It was really nice meeting the both of you at KUL. Thanks again for this lovely sequel.

It has been a pleasure to meet you too. Please feel free to contact me if you visit Netherlands.

Cheers,
Suryo

[Edited 2010-09-05 06:29:58]


Friends forever
User currently offlineQuokka From , joined Dec 1969, posts, RR:
Reply 10, posted (4 years 3 months 2 weeks 4 days 6 hours ago) and read 16563 times:

Quoting akhmad (Reply 3):
the female official surprised me with her last questions.
“How old are you?”
“Thirty,” I replied.
“Have you got yourself a wife?”


Was she offering herself or did she have a sister to match make for? Ha, ha.


Once, again an excellent trip report. What a contrast between the two terminals in Kuala Lumpur. The super roofing architecture of KLIA, though different reminds me of Madrid Barajas T4. It goes to show that terminals don't have to be uninspiring places. LCCT on the otherhand reminds me of my garden shed, pre-departure at least.

Given that you dozed off, can we assume the seats were comfortable on an aircraft that is clearly not the most recent to leave the factory gates?

The hotel room looks fantastic and the vast array to choose from at breakfast would make for difficult decisions. It certainly surpasses the more restrictive range offered by Hilton Hotels that I've stayed with in Europe.

Nice phot of you and your Mother: it's easy to see where you get your good looks from .  


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6939 posts, RR: 77
Reply 11, posted (4 years 3 months 2 weeks 4 days 5 hours ago) and read 16526 times:

Hi Suryo,

excellent stuff, part number 4 of your outstanding series was as enjoyable as the others. Good to find an Indonesia Air Asia report - and good to see you got a 737-300 which will be retired soon.

Quoting akhmad (Thread starter):
After getting acquainted with Tim (Vandenheuvel), Eric (IberiaA319) and Amar in Madrid, Roger (Rogerbcn) in Barcelona, FlyingFinn76 in Paris and meeting up Tim again in London, I was eager for another similar occasion during our layover in Kuala Lumpur.

Ok, it's time for a meeting with PlaneHunter at MUC, NUE or even HOQ - maybe next year?

Quoting akhmad (Thread starter):
Umbrella’s on hand in case of downpour

Nice!

Quoting akhmad (Thread starter):
Actually I was anxious whether Boy would stop me taking pictures during the take-off as I was right in his sight. Fortunately, he did not.

You were lucky. I try to avoid these seats because FAs often don't tolerate the use of cameras during takeoff and landing.


Now I cannot wait for the next part! Thanks for taking the time to compose all that - I know how much time and efforts one has to invest.


PH



Nothing's worse than flying the same reg twice!
User currently offlineojas From India, joined Mar 2008, 2988 posts, RR: 25
Reply 12, posted (4 years 3 months 2 weeks 4 days 4 hours ago) and read 16472 times:

Another good report!

Quoting akhmad (Thread starter):
We exchanged our mobile phone numbers and before I knew, another A.net meeting had been arranged.

Always exciting to have an A.net meet .... good to know you had a great time.

Quoting akhmad (Reply 1):
Upon checking our boarding pass printouts, the gate agent tore the bottom half of the printouts and handed us over the upper half. Interesting! I suppose due to the lack of boarding pass scanners.
There was one passenger before us asking the agent, “Will it be sixty five?”
The agent nodded. ‘Well, good to know!’ I thought.

When we traveled BKK - SIN on Thai AirAsia, we were given a handful of supermarket-ish receipts. After staring at the agents face for 10 minutes did I realize that one of those receipts was a boarding pass. Seems more like a cost reduction measure.

Quoting akhmad (Reply 2):
the attendant hold hand palms closed against the heart and made a bow.

FD too had a Thai way of greeting passengers.

Quoting akhmad (Reply 3):
Visa On Arrival (VOA) can be obtained in BDO for citizens of eligible countries including Netherlands. As BDO is a tiny international airport only serving KUL and Singapore, the VOA corner was practically deserted. The VOA corner consists of a cashier and a tiny office right next to it. The cashier official was actually dozing off as we arrived.

It can get really irritating if you're arriving at DPS or CGK. My parents had an annoying time when they landed in Bali this March, it took them 2 hours to get out of the airport.

Quoting akhmad (Reply 4):
Suryo and his beloved mother

Sweet!

Thanks for sharing.



A lion does not concern himself with the opinions of the sheep
User currently offlineThe777Man From United States of America, joined Jul 1999, 6672 posts, RR: 55
Reply 13, posted (4 years 3 months 2 weeks 4 days 2 hours ago) and read 16347 times:

Another excellent report, Suryo! onerful pictures and very desprictive narrative! Legroom on AirAsia in those seat surely would be worth what you paid.

The buffet at the hotel looks amazing!

If you come to Los Angeles, let me know so we can meet up. Or if I go to AMS, I'll letyou know.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 13
Reply 14, posted (4 years 3 months 2 weeks 4 days ago) and read 16261 times:

Hello Suryo,

Thanks a lot for taking the effort to write this excellent trip report and put all the pictures together. I know that it must have been a lot of work and I enjoyed reading and watching a lot.

Good to hear that your experience with Air Asia was a good one - they seem to be a great LCC. The Hilton Bandung looks excellent as well.

Quoting akhmad (Thread starter):
We proceeded to check out the applicable fares to BDO and found an attractive one way tariff at RM 124 (about EUR 26) per person.

Impressive fare for a two hours flight!

Quoting akhmad (Thread starter):
Malaysia Airlines advertisement inside LCCT

Obviously they try to get back some LCC-customers.

Quoting akhmad (Thread starter):
Umbrella’s on hand in case of downpour

Very nice and helpful idea!

Quoting akhmad (Thread starter):
Do you remember the flight attendant we saw earlier next to exit 65 in KUL? He got off and lead his passengers the way to the arrival hall.

Great service and a very nice touch.

Regards
Christoph


User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 15, posted (4 years 3 months 2 weeks 3 days 17 hours ago) and read 16123 times:

Quoting AI151 (Reply 5):
How about during the summer? NYC can have really hot days.

It does get hot but there is usually some wind coming off the open tarmac area. Also in summer the planes are hot too so it isn't such a big transition. In winter on the plane you are usually warm and then you come off the plane and it is COLD AND there is the wind off the tarmac to make you super extra cold!

Quoting akhmad (Reply 9):
Well, that is interesting! I never thought that way. Maybe I was just naive or did not pay attention that much?

LOL that is hilarious that it didn't occur to you since asking someone their age is NOT really a normal security question unless you look so young they think you might be a child or something... No she was DEFINITELY trying to size up if you were husband material for herself or a relative!

This happens in Asian cultures all the time... Heck I actually have gotten emails from my white Christian American friends that say things like "My boss is a Muslim and I found out his daughter just finished med school...do you want me to ask if she is available?"

The point being that you should be flattered, although your partner might not have been amused!


User currently offlineairpearl From Malaysia, joined May 2001, 957 posts, RR: 26
Reply 16, posted (4 years 3 months 2 weeks 3 days 15 hours ago) and read 16083 times:

Quoting akhmad (Reply 9):
Is the video belongs to 9MMAR?

Don't think so. It was probably the video presentation to the prime minister by Malaysia Airports during the ground-breaking ceremony for the new terminal about a week ago. Local papers call it the "mega low-cost" terminal - not surprisingly, it's running late and over-budget.

Quoting akhmad (Reply 9):
Will the present LCCT be demolished once KLIA2 is put into use?

I'm not sure if it will be demolished but it was clear from a while back that this building would be "temporary". It might make a good cargo warehouse or something.

Quoting akhmad (Reply 9):
Thanks for the correction and the extensive background information about the card. I don't think we have such e-payment card in Netherlands yet. Well, I should have consulted you first before taking down my opinion.

Nah, no problems. It was a good, intelligent guess  
Quoting akhmad (Reply 9):
It has been a pleasure to meet you too. Please feel free to contact me if you visit Netherlands.

Absolutely! 


User currently offlineOP3000 From United States of America, joined Jun 2009, 1785 posts, RR: 2
Reply 17, posted (4 years 3 months 2 weeks 3 days 13 hours ago) and read 16019 times:

Its a great TR - excellent work with the camera. I have always been curious about flying AK and this report makes me even more interested in trying them out. I really like the look of the seats, but are they comfortable or does the black color make them too warm?

Also, the shots of the Hilton were great - especially the breakfast buffet. I really like city hotels where you really feel like you are in that city, and at least visually the panoramic shot from the pool gave that impression.

And how many countries does AK have aircraft registered in nowadays, and do they all carry the respective country flag close to the nose?


User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 18, posted (4 years 3 months 2 weeks 3 days ago) and read 15828 times:

Hi fellows,

Thanks a lot for all your replies.

@ Roy:

Quoting Quokka (Reply 10):
Was she offering herself or did she have a sister to match make for? Ha, ha.

Well, you would never know.

Quoting Quokka (Reply 10):
Once, again an excellent trip report.

Thank you.

Quoting Quokka (Reply 10):
LCCT on the otherhand reminds me of my garden shed, pre-departure at least.

Wow, do you have such huge garden shed?

Quoting Quokka (Reply 10):
can we assume the seats were comfortable on an aircraft that is clearly not the most recent to leave the factory gates?

They were. I wished I could have slept all the way to Bandung. But yet, duty called.

Quoting Quokka (Reply 10):
It certainly surpasses the more restrictive range offered by Hilton Hotels that I've stayed with in Europe.

That is why I like Asian hotels very much. You will find both Asian and Western offering there.

Quoting Quokka (Reply 10):
Nice phot of you and your Mother: it's easy to see where you get your good looks from .

Thank you.   

@ PH:

Quoting PlaneHunter (Reply 11):
excellent stuff, part number 4 of your outstanding series was as enjoyable as the others

Thank you. I am happy to know that.

Quoting PlaneHunter (Reply 11):
Good to find an Indonesia Air Asia report - and good to see you got a 737-300 which will be retired soon.

Thanks for pointing it out. It did not come across my mind that the 737-300 is about to be scrapped.

Quoting PlaneHunter (Reply 11):
Ok, it's time for a meeting with PlaneHunter at MUC, NUE or even HOQ - maybe next year?

That sounds be great. It is a deal!

Quoting PlaneHunter (Reply 11):
You were lucky. I try to avoid these seats because FAs often don't tolerate the use of cameras during takeoff and landing.

I thought there would be a wall divider between the attendant seats and the front row. Well, there was not. Luckily Boy was thoughtful.  


Quoting PlaneHunter (Reply 11):
Thanks for taking the time to compose all that - I know how much time and efforts one has to invest.

You are welcome. It has been a pleasure to share it with you.

@ Ojas:

Quoting ojas (Reply 12):
Another good report!

Thank you.

Quoting ojas (Reply 12):
Always exciting to have an A.net meet .... good to know you had a great time.

That is why I am addicted to it.

Quoting ojas (Reply 12):
Seems more like a cost reduction measure.

Well, I do not know better that Air Asia issues boarding receipts if you check in at the airport.

Quoting ojas (Reply 12):
FD too had a Thai way of greeting passengers.

Nice to know that each of Air Asia subsidiary has its own way.

Quoting ojas (Reply 12):
My parents had an annoying time when they landed in Bali this March, it took them 2 hours to get out of the airport.

Horrible. It seems that you would be better entering Indonesia through secondary airports like Bandung.

Quoting ojas (Reply 12):
Sweet!

Thank you. It is one of my precious photos.

Quoting ojas (Reply 12):
Thanks for sharing.

You are welcome.

@ Lars:

Quoting The777Man (Reply 13):
Another excellent report, Suryo! onerful pictures and very desprictive narrative

Thank you. I am happy you liked it.

Quoting The777Man (Reply 13):
Legroom on AirAsia in those seat surely would be worth what you paid.

Definitely. In addition you are entitled to priority boarding.

Quoting The777Man (Reply 13):
If you come to Los Angeles, let me know so we can meet up. Or if I go to AMS, I'll letyou know.

That would be great! It is a deal!

@ Christoph:

Quoting Contact Air (Reply 14):
Thanks a lot for taking the effort to write this excellent trip report and put all the pictures together. I know that it must have been a lot of work and I enjoyed reading and watching a lot.

You are welcome. Thank you for your kind words.

Quoting Contact Air (Reply 14):
they seem to be a great LCC
Quoting Contact Air (Reply 14):
Great service and a very nice touch.

Definitely. I will not hesitate to fly them again.

Quoting Contact Air (Reply 14):
The Hilton Bandung looks excellent as well.

The greatest hotel we have ever stayed with in Bandung.

Quoting Contact Air (Reply 14):
Obviously they try to get back some LCC-customers.

Most probably. But even then, Malaysia Airlines has another playing field than Air Asia. Besides several Asian destinations are not served directly from Kuala Lumpur by MH, which is the case by AK.

@ Burj:

Nice to see you again.

Quoting burj (Reply 15):
In winter on the plane you are usually warm and then you come off the plane and it is COLD AND there is the wind off the tarmac to make you super extra cold!

I can imagine that.   

Quoting burj (Reply 15):
No she was DEFINITELY trying to size up if you were husband material for herself or a relative!
Quoting burj (Reply 15):
The point being that you should be flattered

See. I has just been naive.

Quoting burj (Reply 15):
although your partner might not have been amused!

Well, my partner can only laugh about it.  


Quoting burj (Reply 15):
This happens in Asian cultures all the time... Heck I actually have gotten emails from my white Christian American friends that say things like "My boss is a Muslim and I found out his daughter just finished med school...do you want me to ask if she is available?"

LOL. And what did you say?

@ Airpearl:

Quoting airpearl (Reply 16):
Local papers call it the "mega low-cost" terminal - not surprisingly, it's running late and over-budget.

  

Quoting airpearl (Reply 16):
It might make a good cargo warehouse or something.

It sounds logical as they will only have to dismantle the shop outlets.

Quoting airpearl (Reply 16):
It was a good, intelligent guess

Phew!  

@ OP3000:

Quoting OP3000 (Reply 17):
Its a great TR - excellent work with the camera.
Quoting OP3000 (Reply 17):
Also, the shots of the Hilton were great

Thank you. I am glad that you liked it.

Quoting OP3000 (Reply 17):
I have always been curious about flying AK and this report makes me even more interested in trying them out.

Be my guess. It is worthwhile.

Quoting OP3000 (Reply 17):
but are they comfortable or does the black color make them too warm?

They are comfortable even with the black color.

Quoting OP3000 (Reply 17):
how many countries does AK have aircraft registered in nowadays, and do they all carry the respective country flag close to the nose?

AFAIK, there are three countries where AK has the aircrafts registered (Malaysia, Indonesia and Thailand) and yes, each country subsidiary carries its own flag.

Thanks again. I really appreciate your replies.

Cheers,
Suryo

[Edited 2010-09-06 12:54:43]


Friends forever
User currently offlineronerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Reply 19, posted (4 years 3 months 2 weeks 2 days 23 hours ago) and read 15798 times:

Excellent report Suryo! ...

It really brought back some great memories of my small-lived LCCT experience in KUL.

I think the LCCT much resembles a mini KL city. It's filled with shopping and food, and bustling with people. While the main terminal at KLIA is great, i much prefer traveling out of LCCT, and my 7 hour or so self-connect previously was not boring at all.

I think your report is making me want to go back to KUL now   Your reports recently are convincing me to do many things actually! haha.

Quoting akhmad (Thread starter):
I must say that I am impressed by AK’s booking engine. Each country of destination has its own interface represented in local language or English. All of the interfaces are equally swift, well-designed, clear and user friendly. AK also allows bookings with credit cards issued from all over the world.

Indeed! AirAsia tends to have the specific country website (including its respective language translation if applicable) ready and fully functional a few days prior to announcing the destination. Of course, because they rely heavily on internet bookings and all.

The booking engine may be for an LCC, and it may look simple, but apparently behind it lies a very intelligent revenue management system too. Can't remember its details, but i remember it was quite nice to hear about it  
Quoting akhmad (Thread starter):
the transfer by public coach would take about thirty minutes. Airpearl drove us there in less than twenty minutes including a brief stop underway.

I still cannot grasp the idea of a 20 minute drive just to go around the same airport boundary.

Quoting akhmad (Thread starter):
A friend of mine has made a nice video report of his trip where he mentioned about the great food and beverage offering of one particular restaurant. Hence our visit there.

Also, there is a cafe at the LCCT called Old Town White Coffee that has some excellent Malay & Chinese Malaysian dishes.

Quoting akhmad (Thread starter):
One thing I like about the boarding at LCCT is that you have to go through covered walkways along the tarmac instead of aerobridges. However, I tried to be discreet as I had read someone’s experience who nearly got restrained from photo-taking.

It is indeed the best feature of this terminal. The good thing about it is if you get caught taking pictures, you will most likely be asked to stop, and not interrogated or be faced with the chance of being forced to delete your pictures etc.

Quoting akhmad (Reply 4):
Sautéed fermented soy beans and savory rice cakes

Is that Tempeh?

Quoting akhmad (Reply 4):
Suryo and his beloved mother

This is a very cool picture Suryo!!!

Quoting akhmad (Reply 1):
A.netter’s café to be in KUL?
Quoting airpearl (Reply 8):
Funny you should say that. I think I met Roni at the same place too, the time he was here last year.

       


Thanks for sharing this with us Suryo! Looking forward to the next installments!

Cheers,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineabrelosojos From Venezuela, joined May 2005, 5129 posts, RR: 55
Reply 20, posted (4 years 3 months 2 weeks 2 days 22 hours ago) and read 15741 times:

Thanks for (yet another) great report. I liked the fact that your final picture was with your mom - put the entire trip into perspective. Great job!

Saludos,
A.

PS: Now, go get married ...



Live, and let live.
User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 21, posted (4 years 3 months 2 weeks 2 days 19 hours ago) and read 15688 times:

Quoting burj (Reply 15):
LOL. And what did you say?

Funny you should ask....without thinking I blurted out:

"First see if she is attractive before asking if she is available!"

LOL!

But after I thought about it I didn't ask my friend to pursue it as I didn't want thing to get awkward between my friend and her boss if things didn't work out...


User currently offlineinfodesk From Switzerland, joined May 2006, 1466 posts, RR: 33
Reply 22, posted (4 years 3 months 2 weeks 2 days 12 hours ago) and read 15593 times:

Hi Suryo,

Wow, you are busy at the moment! A lot of hard work is going into this series of TRS.

Quoting akhmad (Thread starter):
After adding the checked luggage allowance, we ended up paying a total of RM 378(about EUR 80).

Excellent fare.

As Airpearl said, very strange FIDS screens at KUL showing a combination of 3 letter codes and full destinations. Would that not confuse the ordinary travelling public? Or do Air Asia print the 3 letter codes on the boarding pass?

Quoting akhmad (Reply 1):
We had to wait for our turn for thirty minutes!

Wow, that it way too long for a supposed bag drop desk

Love the idea of the umbrellas you can borrow.

Quoting akhmad (Thread starter):
“How old are you?”
“Thirty,” I replied.
“Have you got yourself a wife?”
“No, I am fine this way,”
The female official just laughed and said goodbye.

Cheeky question! What business of hers was it?! Unless she was about to ask you on a date  
Quoting akhmad (Reply 3):
Suryo and his beloved mother

What a lovely picture. Hope you treasured every moment of your time with her.

Here's to part 5!

Happy flying
Infodesk   



"Do nothing in haste, look well to each step and from the beginning think what may be the end" - Edward Whymper
User currently offlinestevtomato From Indonesia, joined Mar 2008, 8 posts, RR: 0
Reply 23, posted (4 years 3 months 2 weeks 2 days 11 hours ago) and read 15561 times:

Wow, your trip report is really amazing. I'm sure they all are (haven't read all of them yet). I haven't been on Indonesia AirAsia in a while, but that flight seemed to be great! I know the AK is pretty good, with all their new A320s and so on.

VOA in Indonesia is always this easy! I used to bring a Japanese friend of mine and all he needed to do is pay that. And my dad always called someone to pick us up at the airport in Medan (Polonia). So all we needed to do was to give them our passport and our luggage tag, be escorted past the immigration officers and out of the terminal. We just waited there, greeted by the alluring aroma of cigarettes; everybody seems to be smoking in Medan!

I thought meeting a fellow Airlines is awesome! Plus you got to skip that long 30 minute bus/coach ride =P

And the security asking for your age thing is really hilarious. Some of these airport people can be rather funny (while most are too strict). I remembered that the Immigration officer in FRA asked me in a very recent trip whether I lived in Poland (because my passport was issued in Polonia), which was funny, because that was the first time I've been in Europe. He was a really easygoing guy, really surprising since Australian immigration officers are very unfriendly considering how easygoing and laid back Aussies are. Probably because they see a lot of Asians who don't speak good English and don't bother being friendly back to them!

Anyway, great TR once again! Looking forward to see new ones (and old ones too!).


User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 24, posted (4 years 3 months 2 weeks 2 days 2 hours ago) and read 15434 times:

Hi fellows,

Thanks for all your replies.

@ Roni:

Quoting ronerone (Reply 19):
Excellent report Suryo! ...

It really brought back some great memories of my small-lived LCCT experience in KUL.

Thank you, Roni. Glad you enjoyed it.

Quoting ronerone (Reply 19):
i much prefer traveling out of LCCT, and my 7 hour or so self-connect previously was not boring at all.

Well, I think I could have enjoyed LCCT more if I did not have to stave off the jetlag.

Quoting ronerone (Reply 19):
I think your report is making me want to go back to KUL now Your reports recently are convincing me to do many things actually! haha.

Oh, I get it! Well, I look forward to it.   

Quoting ronerone (Reply 19):
Of course, because they rely heavily on internet bookings and all.
Quoting ronerone (Reply 19):
apparently behind it lies a very intelligent revenue management system too. Can't remember its details, but i remember it was quite nice to hear about it

Agreed. An ingenious revenue management supported by advanced online booking facility is very important for the survival of a low cost carrier.

Quoting ronerone (Reply 19):
I still cannot grasp the idea of a 20 minute drive just to go around the same airport boundary.

Me neither. I thought in the first instance, someone was joking.

Quoting ronerone (Reply 19):
Also, there is a cafe at the LCCT called Old Town White Coffee that has some excellent Malay & Chinese Malaysian dishes.

Thanks. I will keep it in mind for our next visit.

Quoting ronerone (Reply 19):
The good thing about it is if you get caught taking pictures, you will most likely be asked to stop, and not interrogated or be faced with the chance of being forced to delete your pictures etc.

Good to know. Just stick to the compact camera on the tarmac.

Quoting ronerone (Reply 19):
Is that Tempeh?

Yes, that is Tempeh.   

Quoting ronerone (Reply 19):
This is a very cool picture Suryo!!!

Thank you, Roni.

Quoting ronerone (Reply 19):
Thanks for sharing this with us Suryo!

You are welcome, Roni. It has been a pleasure.

@ A.:

Quoting abrelosojos (Reply 20):
Thanks for (yet another) great report. I liked the fact that your final picture was with your mom - put the entire trip into perspective. Great job!

You are welcome. Thanks for your nice words. Glad you liked my report.

Quoting abrelosojos (Reply 20):
PS: Now, go get married ...

After you.   

@ Burj:

Quoting burj (Reply 21):
Funny you should ask....without thinking I blurted out:

"First see if she is attractive before asking if she is available!"

LOL!

  

Quoting burj (Reply 21):
But after I thought about it I didn't ask my friend to pursue it as I didn't want thing to get awkward between my friend and her boss if things didn't work out...

Wise decision.

@ Hannah:

Quoting infodesk (Reply 22):

Wow, you are busy at the moment! A lot of hard work is going into this series of TRS.

Well, I just want to share my experiences and precious moments with all of you, my fellow A.netters.

Quoting infodesk (Reply 22):
Would that not confuse the ordinary travelling public? Or do Air Asia print the 3 letter codes on the boarding pass?

Air Asia does unfortunately not print the 3 letter codes on the boarding pass. I agree that it might be confusing for the ordinary travelers. There is another FIDS though in the holding room with the destination names in full. It may probably help.

Quoting infodesk (Reply 22):
Cheeky question! What business of hers was it?! Unless she was about to ask you on a date

You would never know. My partner did say almost exactly the same words when I told him abou it. At the end, he could laugh about it.

Quoting infodesk (Reply 22):
What a lovely picture. Hope you treasured every moment of your time with her.

Thank you. I cherish the moments. My mother said to me, "It is the most beautiful day of the year,"

@ Stevtomato:

Quoting stevtomato (Reply 23):
Wow, your trip report is really amazing. I'm sure they all are (haven't read all of them yet).
Quoting stevtomato (Reply 23):
Anyway, great TR once again! Looking forward to see new ones (and old ones too!).

Thank you. Glad you enjoyed my report. Please feel free to click on my other reports.

Quoting stevtomato (Reply 23):
VOA in Indonesia is always this easy!

Well, not everywhere I suppose. Ojas's parents had to wait two hours in DPS to get out the airport after their arrival.

Quoting stevtomato (Reply 23):
I thought meeting a fellow Airlines is awesome!

It is and beware, it is addictive!  


Quoting stevtomato (Reply 23):
really surprising since Australian immigration officers are very unfriendly considering how easygoing and laid back Aussies are.

Amazing, isn't it? My partner and I faced the unfriendliest officer upon arrival in PER nearly three years ago.

Thanks again for dropping by. I really appreciate it.

Cheers,
Suryo



Friends forever
25 Post contains images akhmad : This should have been the window view on Kota Warisan. I am sorry for the wrong photo link.
26 oa260 : Hey another great report and lovely photos. Really like that breakfast buffet! Amazing choices. Great you had a really nice trip . OA260
27 ryanair!!! : LOL!!!! What a strange set of questions!!! Thanks for bringing back very fond memories of Bandung because it used to be such a habitual destination f
28 Post contains images mandala499 : It's how Air Asia does thing... one FA is assigned "gate management duty" during the turnaround... Ah, with Mbak N-U The building that is causing has
29 Post contains images akhmad : Hi fellows, Thanks a lot for your replies. @ Philip: Thank you. Glad you liked it. @ Ryan: Nice to hear from you again. Well, I am kind of wondering h
30 Post contains images mandala499 : Thank Istana Plaza for keeping QZ's 733s in service. If it was not for Istana Plaza, Bandung's runway would have had a nice resurface to allow for th
31 Post contains images vandenheuvel : Hi Suryo. I see I'm rather late with my response again. For some reason it tends to be very busy at work lately. The on board shots and definitely the
32 FLIEGER67 : Hey, Suryo, thanx to you´re well done work I know a little more about Asia. Also very nice photo impressions. Never been to Malaysia and Indonesia an
33 Post contains links and images akhmad : Hi fellows, Thanks for all your replies. @ Mandala499: Thanks for the information. @ Tim: Never mind. Thanks for dropping by. If I had known about thi
34 lychemsa : Very interesting reading about Asian low cost carriers. As usual learnt a lot from your report. Shame you live so far from your mother / family. Thank
35 akhmad : Hi lychemsa, Thank you for your nice words. Glad to know that you liked my report. It is not easy for me, especially with her health condition. You ar
36 FlyingFinn76 : Hi Suryo, I read this one already a while ago but never got around commenting it - your reports are simply exhausting! Anyway a stunning continuation
37 akhmad : Hi P., Thanks for dropping by. I really appreciate it. No worries, I am not even halfway the journey. Thank you. Glad to know that. I cannot still fig
38 NZ107 : Hi Suryo, Another great report! Thanks for sharing. The difference between the 2 terminals at KUL is massive.. The LCCT certainly looks like it could
39 akhmad : Hi Nicholas, Thanks for dropping by. Thank you. Glad you liked it. I will not be surprised if the current LCCT will be used for farmer's market after
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