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First Time To Japan Part I: AI HKG-KIX In F  
User currently offlinesutrakhk From Hong Kong, joined Apr 2008, 116 posts, RR: 0
Posted (4 years 1 month 4 days 6 hours ago) and read 21616 times:

It is my frist time to visit Japan, but other than visiting Japan, everything were new to me no matter the airlines and the aircrafts.

This report will contain many parts as I had total 7 flights for this trip, including AI's new 77L, OZ new and old business class on 77E, IR's 74L, JL's AB6 and NH's 763, please stay tune

Part I: HKG-KIX on Air India 777-200LR in First Class

Air India operate the route DEL-HKG-KIX-HKG-DEL for a long time with their A310 3 times a week, during this year, AI changed the equipment to 777-200LR with very nice cabin hardware, so I give it a try as their fare are also very competitive with the competitors.

On the very early morning, thanks for my friend to drop me at the Tsing Yi AEL station...
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/001.jpg

Heading to Airport
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/002.jpg

I think every good (remote) airports should have express train service connecting to city.
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/003.jpg

Tight seating piitch
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/004.jpg

After 20 minutes, arrived the HKIA

Check-in area for Air India
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/005.jpg


Dedicated First Class counter
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/007.jpg

Proceed to immigration
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/008.jpg

AI 314 would depart at Gate 43
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/009.jpg

U.S. Air Force
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/010.jpg

Wanna try it!
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/011.jpg

Wow, she is arriving!
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/012.jpg

Still have some time to spend due to the flight turn around

Lounge visit, AI use The Travelers' Lounge in HKIA which located at the main departure level, it is a pay lounge which welcome everyone

Handed the invitation to the lounge attentant, he look like a disco bouncer
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/013.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/014.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/015.jpg

Food offering was quite OK for breakfast
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/016.jpg


25 August 2010

Hong Kong (HKG) – Osaka/Kansai (KIX)
Airline: Air India
Flight: AI 314
Aircraft: 777-200LR
Registration: VT-ALG
Seat: 2K (First)
Gate: 43

Gate 43


Boarding Pass
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/018.jpg

VT-ALG, about 1 year old
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/019.jpg

My seat 2K, huge , spacious and comfortable
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/020.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/021.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/022.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/023.jpg

Orange juice as welcome drink
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/024.jpg

Whole cabin
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/025.jpg

Huge GE engine
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/026.jpg

AVOD
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/027.jpg

Many choices, but most were for Indian
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/028.jpg

Flight map is more attractive
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/029.jpg

Breakfast time, the table was not as firm as Emirates First Class seat, especially the left side
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/030.jpg

Menu, the FA told me due to the new menu, new menu cards were not available yet, here is the food loading sheet from the caterer
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/031.jpg

Core Flakes first, there were 3 kind to choose
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/032.jpg

Main courses
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/033.jpg

Lots of Air India's logo
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/034.jpg

Another plate from the kitchen
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/035.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/036.jpg

Although the food was loaded in Hong Kong, the quality of their indian food was quite good

View from the window during Breakfast time, it is the northern part of Taiwan
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/037.jpg

Washroom visit, maybe too simple for First Class
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/038.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/039.jpg

Reading materials
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/040.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/043.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/044.jpg

Seats again, it is interesting that AI's 77L with 2 rows of First but 77W only got 1 row
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/045.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/046.jpg

To change to a more comfortable position or to flat , the seat would raise for about 5 inches first and then sink, interesting!

The flat bed was soft and long enough, good for long-haul flights
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/047.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/049.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/050.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/051.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/052.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/053.jpg

Seat control


AVOD control
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/056.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/057.jpg

A/C vent for the guest sitting at ottoman also, why SQ and CX do not have this kind of vent??


Watching Mr. Bean and sleep for a while
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/059.jpg

Powerful Big Big Engine, the engine was not as noisy as my past 77W experience in other companies
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/060.jpg

Landing
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/061.jpg

Thanks for the comfortable ride!
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/062.jpg

Little train to arrival
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/063.jpg
http://i195.photobucket.com/albums/z23/sutrakhk/Flight/Japan/Part1/064.jpg

Part II will be available soon.


My past TR:
Three 5-Star Airlines In 8 Days (102pics) (June 2008)
First Touch Of China Southern MD82 (31 Pics) (August 2008)
China Airlines HKG - TPE (47 Pics) (August 2008)
HKG-BKK With China Airlines In C (61 Pics) (November 2010)
HKG-BKK F On Emirates' 777-300ER (67 Pics) (May 2009)
HKG-TPE Turnaround On TG's A340-600 (33 Pics) (June 2009)
HKG,MFM,TPE,SIN,BKK In CX C And BR Y (201 Pics) (August 2009)
SQ Y HKG-SIN In 2009 w/MH And 1st A380(128 Pics) (Year 2009)
Ooop! I did it again Part 1 EVA Air MD-90 (May 2010)(50 Pics)
Ooop! I did it again Part 2 CX HKG-SIN run (May 2010)(116 Pics)
Photo Report: My Trip For BG’s DC-10-30 (June 2010)(63 Pics)

17 replies: All unread, jump to last
 
User currently offlinekaitak From Ireland, joined Aug 1999, 12518 posts, RR: 35
Reply 1, posted (4 years 1 month 4 days 6 hours ago) and read 21429 times:

Congratulations on a fine report!

Looks good; the product looks great - pity about the menu card, but at least AI is making a clear effort to up its game, which it really needs to do.

Did you find the cabin crew welcoming and professional - and how would you rate them compared to other carriers in F class?


User currently offlineojas From India, joined Mar 2008, 2977 posts, RR: 24
Reply 2, posted (4 years 1 month 4 days 6 hours ago) and read 21406 times:

Excellent TR!

Quoting sutrakhk (Thread starter):
Menu, the FA told me due to the new menu, new menu cards were not available yet, here is the food loading sheet from the caterer

That's unacceptable for F class, but I hope the quality of food made for the absence of menu cards.

Quoting sutrakhk (Thread starter):
Seats again, it is interesting that AI's 77L with 2 rows of First but 77W only got 1 row

According to Air India the B77L's were supposedly meant for "premium ULH" routes. IMO AI should do away with First class on most of it's B77Ws

Thanks for sharing.



A lion does not concern himself with the opinions of the sheep
User currently offlineLuftfahrer From Germany, joined Mar 2009, 1033 posts, RR: 1
Reply 3, posted (4 years 1 month 4 days 5 hours ago) and read 21324 times:

Hi there! Nice report, Japan is one of the countries that I would like to visit as well in the future. Air India looked to have a decent service on this flight, though I was surprised to see them flying HKG-KIX-HKG, much less on the 77L!

Quoting sutrakhk (Thread starter):
Menu, the FA told me due to the new menu, new menu cards were not available yet, here is the food loading sheet from the caterer

Never seen that before but nevertheless a nice improvisation!



'He resembled a pilot, which to a seaman is trustworthiness personified.' Joseph Conrad
User currently offlineThe777Man From United States of America, joined Jul 1999, 6596 posts, RR: 55
Reply 4, posted (4 years 1 month 4 days 5 hours ago) and read 21216 times:

Hi !

Very nice report with very nice pictures! Seat looks very comfortable and too bad with the lack of menus. It's also my experince that the FE is a bit too much India centered.

The reason for more F seats on the LR vs -300/ER is that the -200/LR were ordered for ULH flights where there would be a higher demand for F.

Looking forward to the next part.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offline767747 From United States of America, joined Jan 2005, 1951 posts, RR: 24
Reply 5, posted (4 years 1 month 4 days 4 hours ago) and read 20874 times:
Support Airliners.net - become a First Class Member!

Good report!

Air India's F cabin on the 777-200LR looks really nice! Looks like you had a nice flight with them.

Quoting sutrakhk (Thread starter):
Wanna try it!

I just read something in Airliner World that this is their new livery .. cool to see a 747-300! A pretty rare sight these days ..

Thanks for sharing!

Matthew


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6824 posts, RR: 77
Reply 6, posted (4 years 1 month 4 days 3 hours ago) and read 20649 times:

Great report, AI's F Class product is really impressive. However, I'm wondering why they chose that beige color tone. I guess one can see any spot of dirt on the seats and the other surfaces.


PH



Nothing's worse than flying the same reg twice!
User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 7, posted (4 years 1 month 4 days 2 hours ago) and read 20495 times:

Great pictures! Thanks for sharing!

So were you the only person in the F cabin? If so that is A LOT of food to load for just one person...

I agree if what other said...if they didn't have a proper menu the FA should have just read the options to you instead of handing you the food manifest from the caterer!


User currently offlineabrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 8, posted (4 years 1 month 2 days 17 hours ago) and read 18734 times:

Pretty impressive. AI FCL hardware seems very good. Lack of menu is poor in F - and it is these small touches that separate the good from the great. However, everything else looks great and it seems AI continues to up its game. I have consistently had good experiences with them.

Saludos,
A.



Live, and let live.
User currently offlineallrite From Australia, joined Aug 2007, 2144 posts, RR: 5
Reply 9, posted (4 years 1 month 2 days 16 hours ago) and read 18675 times:

Thanks for the report. Much as I would love to try first class one day, that beige with gold trim scheme reminds me of tacky hotel/motels and drop in bathroom cubicles!   Now to read the rest of your report...


Applying insanity to normality
User currently offlinesutrakhk From Hong Kong, joined Apr 2008, 116 posts, RR: 0
Reply 10, posted (4 years 1 month 2 days 6 hours ago) and read 18116 times:

Quoting kaitak (Reply 1):
Looks good; the product looks great - pity about the menu card, but at least AI is making a clear effort to up its game, which it really needs to do.

Did you find the cabin crew welcoming and professional - and how would you rate them compared to other carriers in F class?

For the HKG-KIX, I found that the crew was not that warm and welcoming, but totally different on my KIX-HKG flight

Quoting ojas (Reply 2):
's unacceptable for F class, but I hope the quality of food made for the absence of menu cards.

The food was not bad at all, maybe there are some problems with their new menu, so give them a chance!

Quoting Luftfahrer (Reply 3):

Hi there! Nice report, Japan is one of the countries that I would like to visit as well in the future. Air India looked to have a decent service on this flight, though I was surprised to see them flying HKG-KIX-HKG, much less on the 77L!

Japan is a nice place to visit, but it would be better to do more homework before you go if you don't know Japanese.

AI is doing HKG-KIX-HKG on Day 3, 6, 7, HKG-ICN-HKG on Day 1, 2, 4, 5, using 77L

Quoting burj (Reply 7):
So were you the only person in the F cabin? If so that is A LOT of food to load for just one person...

I agree if what other said...if they didn't have a proper menu the FA should have just read the options to you instead of handing you the food manifest from the caterer!

Yes, only me in First Class, but according to the list, the food loaded was mostly one portion for each kind of food, compare with my return leg, I cannot say it was too much.

Maybe there would be trouble when they read the options to me as I don't know much about Indian food. Anyway, the FA just show me the list to choose, and I take a pic on that list only.

Quoting abrelosojos (Reply 8):
Pretty impressive. AI FCL hardware seems very good. Lack of menu is poor in F - and it is these small touches that separate the good from the great. However, everything else looks great and it seems AI continues to up its game. I have consistently had good experiences with them.

Saludos,
A.

It is glad to see the Indian carriers to growth during completition. Not only Air India, Jet Airways also have decent First class product too! Together with Kingfisher's business class,Indian carriers are now on.


User currently offlineORDnHKG From United States of America, joined Jul 2009, 191 posts, RR: 0
Reply 11, posted (4 years 1 month 21 hours ago) and read 17246 times:

Quoting sutrakhk (Reply 10):
The food was not bad at all, maybe there are some problems with their new menu, so give them a chance!

It is not just about no menu, it is also from your pictures, it can also see ketchup packet, mustard packet, last but not least, salt and pepper packet. I was thinking why not use jam/preserve packet as well like McDonald's instead of those little jars ?

Even UA would put sauces in proper china in domestic F service. This is definately showing Y food service in F seat.

[Edited 2010-09-22 18:04:26]

User currently offlinekaran69 From India, joined Oct 2004, 2892 posts, RR: 18
Reply 12, posted (4 years 1 month 4 hours ago) and read 16836 times:

Great Report buddy,

That certainly seems like a good way to start your journey,

any idea what was the load factor for both your AI flights

Karan


User currently offlineabrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 13, posted (4 years 1 month ago) and read 16642 times:

Quoting ORDnHKG (Reply 11):
It is not just about no menu, it is also from your pictures, it can also see ketchup packet, mustard packet, last but not least, salt and pepper packet. I was thinking why not use jam/preserve packet as well like McDonald's instead of those little jars ?

Even UA would put sauces in proper china in domestic F service. This is definately showing Y food service in F seat.

= Maybe its a cultural thing, but I find United "sauces" in domestic F in proper china sloppy. The little jars are actually very nice and I prefer them personally for sanitary and other reasons.

You must be a minority if you believe AI's food service in F is like Y on other carirers - especially on UAL  .

Saludos,
A.



Live, and let live.
User currently offlineflightsimboy From Canada, joined Sep 2005, 1294 posts, RR: 4
Reply 14, posted (4 years 4 weeks 20 hours ago) and read 16094 times:
Support Airliners.net - become a First Class Member!

Excellent trip report. Going to read the others you have posted here as well. AI cabin colours are very claming, almost such a contrast from their colours outside which scream colour, vibrancy and radiance that is very much India itself. The washrooms though look terribly plain for First Class. Very tack about the caterer's printout to be presented to you.

User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 15, posted (4 years 3 weeks 3 days 1 hour ago) and read 15112 times:
Support Airliners.net - become a First Class Member!

Nice report and pictures, thanks for sharing with us.

The whole AI F product looked pretty nice, liked the light colours in the cabin, not sure how well they will wear over time though.

Quoting sutrakhk (Thread starter):
This report will contain many parts as I had total 7 flights for this trip, including AI's new 77L, OZ new and old business class on 77E, IR's 74L, JL's AB6 and NH's 763, please stay tune

- Nice, IR 74L!

Quoting sutrakhk (Thread starter):
Air India operate the route DEL-HKG-KIX-HKG-DEL for a long time with their A310 3 times a week, during this year, AI changed the equipment to 777-200LR with very nice cabin hardware, so I give it a try as their fare are also very competitive with the competitors.

- Not sure this is the best use of the 77L.

Quoting sutrakhk (Thread starter):
Menu, the FA told me due to the new menu, new menu cards were not available yet, here is the food loading sheet from the caterer

- Hmm, not come across that excuse yet.

Food and presentation looked pretty decent too, AI seem to have raised their game for sure.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlinereifel From Germany, joined Feb 2005, 1364 posts, RR: 1
Reply 16, posted (4 years 3 weeks 2 days 22 hours ago) and read 15001 times:

Excellent report. Love those routes with unusual carrier. Their first class product looks quite good i think...

User currently offlinetimb777 From New Zealand, joined Dec 2009, 201 posts, RR: 0
Reply 17, posted (4 years 3 weeks 2 days 11 hours ago) and read 14785 times:

Hi Sutrakhk,
Thanks for this informative insight into what can only be described as an unusual aircraft / route / Airline combination!


Quoting sutrakhk (Thread starter):

Lounge visit, AI use The Travelers' Lounge in HKIA which located at the main departure level, it is a pay lounge which welcome everyone

I found it a bit strange to see that Swiss International Airlines uses this lounge, Surely they would use a star aliance facility? Maybe its to do with the timing of their flights.
Does anyone know which lounge NZ uses in Hong Kong? The SQ one? Red Carpet?
Thanks,
Timb777


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